Operation Manager Jobs - muscat Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full-time position based at the Corporate Headquarters with regular on-site supervision of school branches. Role Purpose Lead and oversee the day-to-day operations across all school branches, ensuring the smooth delivery of educational and operational services while maximizing the school's impact on students, employees, and parents. Key Responsibilities Provide executive oversight of daily operations across all school branches, with a particular focus on the three operational clusters. Directly manage Branch Managers, Cluster Leaders, the Logistics Manager, and the Government Relations Officer. Ensure the effective implementation of academic curricula and educational activities across all branches. Oversee logistics, maintenance, warehouse operations, and school transportation services. Ensure compliance with government regulations, licensing requirements, and educational standards. Support the implementation of the school's Impact Maximization Strategy across all branches. Improve operational efficiency while minimizing waste and resource inefficiencies. Coordinate closely with the Academic Director and Finance Director to ensure cross-functional alignment. Prepare and present regular operational reports to the Chief Executive Officer (CEO). Key Performance Indicators (KPIs) Operational compliance rate across school branches (target: 95% or higher ). Parent satisfaction with operational services. Efficient utilization of resources, including logistics, maintenance, and catering. Continuous reduction in operational incidents and service disruptions. Successful implementation of enrichment and volunteer initiatives across branches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of experience in educational or service operations management.</li><li>Strong field leadership skills with experience managing multiple teams and locations.</li><li>Thorough knowledge of educational regulations and government compliance requirements in the Sultanate of Oman .</li><li>Proficiency in operational planning, monitoring, and performance management tools.</li><li>Strong commitment to the principles of the Five Pillars of Tranquility (Khumasiyyah Al-Sakinah) .</li><li>Impact Maximization Expectations The COO is expected to maximize operational impact on employees and students by fostering an ideal learning environment aligned with the Five Pillars of Tranquility , while supporting initiatives such as agriculture, household responsibilities, volunteer work, and other impact-driven programs across all school branches.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role MAJD Group and University are seeking a highly experienced and strategic leader to serve as COO /Associate Deputy Rector of Administration, Finance &amp; Strategic Operations. The role is responsible for leading financial sustainability, operational efficiency, governance, and administrative excellence while supporting the MAJD Group and University strategic and academic objectives. The successful candidate will work closely with the Rector and senior leadership team to ensure financial transparency, cost efficiency, regulatory and governance compliance with Omani labor laws, and the effective delivery of high-quality administrative and operational services. Key Responsibilities Governance review, Corporate KPIs, Operating Manual and Institutional Performance Leading financial planning and budgeting processes. Diversifying income sources by developing non-academic revenue streams. Drives operating costs and ensure effective budgetary control. Lead cost-saving initiatives, promote creative resource utilization, and implement automated financial systems to enhance reporting, decision-making, and institutional accountability. Strategic oversight of HR and admin, procurement, facilities management, IT, HSSE, and other administrative support. Key Result Areas Corporate Score Card/ KPIs Financial sustainability and income diversification/ non-academic revenues. Compliance, governance, and institutional accountability. Strategic alignment between administrative, financial, and academic priorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><p>Degree or Master s in Business Administration, Management, or a related field. A professional certification or equivalent would be an advantage. Candidates should have at least three years at senior leadership.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

General Purpose <br><p>Provide technical engineering I&amp;CT support to OFM under the scope of the priority and scope of the I&amp;CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning &amp; project management, establishing &amp; implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p> Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p> <p> Maintain activity logs</p> <p> Identify and measure key operational metrics</p> <p> Establish protocols, processes and procedures for operating systems</p> <p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p> <p> Maintain logs and documentation of any activity that occurs within their network.</p> <p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p> <p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p> <p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p> <p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p> <p> Administer and support Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p> <p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p> Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA &amp; PMP is a Plus.</p> Experience <br><ul> <li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&amp;CT solutions.</li> <li>Strong hands-on experience in ICT Infrastructure </li> <li>Relevant experience in Information Technology filed :</li> </ul> <p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications &amp; Integration.</p> Know-How <br><ul> <li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Computer Literacy including MS Office.</li> <li>Ability to manage and direct the activities of others in a multi-project environment.</li> <li>Contract and Policy Administration (Development / Review).</li> <li>IT Operation tools.</li> <li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li> <li>Knowledge of IT infrastructure operation.</li> </ul>

<p>JOB SUMMARY Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.</p><p>CORE WORK ACTIVITIES</p><p>Managing Hygience and Food Safety Operations</p><p>Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&amp;B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree</p>

<p><h4>Job summary</h4> <p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p> <h4>Job duties & responsibilities</h4> <ul> <li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li> <li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li> <li>Tracks fuels deployments, ensuring timely delivery of assets.</li> <li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li> <li>Attends staff meetings and provides management reports and briefings, as required.</li> <li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li> <li>Oversees product quality deficiency reports from submission to resolution.</li> <li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li> <li>Conducts periodic staff assistance visits to all sites.</li> <li>Performs other duties and TDY travel as directed by management.</li> <li>Performs duties of Site Manager in Site Manager’s absence.</li> <li>Manages basic support services and accompanying labor force for assigned location.</li> <li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li> <li>Ensures that all requirements are met as defined in the Performance Work Statement.</li> <li>Communicates new requirements, concerns, and issues to PMO for resolution.</li> <li>Ensures that requirements are met for employee health, morale, and welfare.</li> <li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li> <li>Effectively manages any employee management issues that may arise.</li> <li>Closely supervises equipment and material within assigned area of responsibility.</li> <li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li> <li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li> <li>Submits timely reports required by the United States Government.</li> <li>Conducts regular property inventories.</li> <li>Performs other duties as assigned.</li> </ul> <h4>Management responsibility</h4> <ul> <li>Provides functional management for fuels issues program wide.</li> <li>Manages day-to-day operations as assigned by Site Manager.</li> <li>Performs Site Manager duties in Site Manager’s absence.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li> <li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li> <li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li> <li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li> <li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li> <li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li> <li>Compliance with fire, safety, and environmental protection requirements.</li> <li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li> <li>Willingness to travel and work in various locations in the world.</li> <li>Willingness to work shifts and extended hours in support of 24/7 operations.</li> <li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li> <li>Ability to exercise discretion and make effective decisions.</li> <li>Solid communication skills, strong interpersonal skills.</li> <li>Strong ability to work as a member of a diverse, dynamic team.</li> <li>Outstanding problem-solving skills and sound judgment.</li> <li>Must be capable of obtaining a flight line driver license when required by COR.</li> <li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li> </ul> <h4>Experience & education</h4> <ul> <li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li> <li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li> <li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li> <li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li> <li>Must have a high school diploma or equivalent.</li> <li>Bachelor’s degree preferred but not required.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in normal office environment and as required outside and/or in fuel facilities.</li> <li>Living and working conditions at the assignment location could be remote and uncomfortable.</li> <li>Long hours, exposure to weather and hazardous conditions.</li> <li>Personnel should be aware of moving on short notice and under adverse conditions.</li> </ul> <h4>Travel / other</h4> <ul> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Disclaimer</h4> <p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p> <h4>Compensation details</h4> <p>TBD</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>

<p><h4>Job summary</h4> <p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p> <h4>Job duties & responsibilities</h4> <ul> <li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li> <li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li> <li>Tracks fuels deployments, ensuring timely delivery of assets.</li> <li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li> <li>Attends staff meetings and provides management reports and briefings, as required.</li> <li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li> <li>Oversees product quality deficiency reports from submission to resolution.</li> <li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li> <li>Conducts periodic staff assistance visits to all sites.</li> <li>Performs other duties and TDY travel as directed by management.</li> <li>Performs duties of Site Manager in Site Manager’s absence.</li> <li>Manages basic support services and accompanying labor force for assigned location.</li> <li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li> <li>Ensures that all requirements are met as defined in the Performance Work Statement.</li> <li>Communicates new requirements, concerns, and issues to PMO for resolution.</li> <li>Ensures that requirements are met for employee health, morale, and welfare.</li> <li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li> <li>Effectively manages any employee management issues that may arise.</li> <li>Closely supervises equipment and material within assigned area of responsibility.</li> <li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li> <li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li> <li>Submits timely reports required by the United States Government.</li> <li>Conducts regular property inventories.</li> <li>Performs other duties as assigned.</li> </ul> <h4>Management responsibility</h4> <ul> <li>Provides functional management for fuels issues program wide.</li> <li>Manages day-to-day operations as assigned by Site Manager.</li> <li>Performs Site Manager duties in Site Manager’s absence.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li> <li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li> <li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li> <li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li> <li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li> <li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li> <li>Compliance with fire, safety, and environmental protection requirements.</li> <li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li> <li>Willingness to travel and work in various locations in the world.</li> <li>Willingness to work shifts and extended hours in support of 24/7 operations.</li> <li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li> <li>Ability to exercise discretion and make effective decisions.</li> <li>Solid communication skills, strong interpersonal skills.</li> <li>Strong ability to work as a member of a diverse, dynamic team.</li> <li>Outstanding problem-solving skills and sound judgment.</li> <li>Must be capable of obtaining a flight line driver license when required by COR.</li> <li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li> </ul> <h4>Experience & education</h4> <ul> <li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li> <li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li> <li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li> <li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li> <li>Must have a high school diploma or equivalent.</li> <li>Bachelor’s degree preferred but not required.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in normal office environment and as required outside and/or in fuel facilities.</li> <li>Living and working conditions at the assignment location could be remote and uncomfortable.</li> <li>Long hours, exposure to weather and hazardous conditions.</li> <li>Personnel should be aware of moving on short notice and under adverse conditions.</li> </ul> <h4>Travel / other</h4> <ul> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Disclaimer</h4> <p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p> <h4>Compensation details</h4> <p>TBD</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is a leading large-scale project company in the field of contracting and construction. We are seeking a highly seasoned and strategic Finance Manager to oversee financial operations for major infrastructure and construction developments out of our Muscat office.</p><p>The Main Tasks</p><p>Project Financial Control: Oversee project cost controls, cash flow forecasting, and budget variance analyses specifically tailored for large-scale construction milestones.</p><p>Strategic Reporting: Prepare and present comprehensive monthly, quarterly, and annual financial statements directly to the GM and Group CFO.</p><p>GCC Compliance &amp; Treasury: Ensure complete adherence to Oman and wider GCC financial regulations, tax requirements, and standard IFRS accounting practices.</p><p>Working Capital Management: Manage liquidity, cash flow allocation, and coordinate closely with commercial teams on subcontractor payments and client invoicing.</p><p>Banking &amp; Financial Relations: Maintain and manage corporate banking relationships to secure project financing, performance bonds, and letters of credit.</p><p>Risk Management &amp; Internal Audit: Implement stringent internal control systems to mitigate financial risks across active project sites.</p><p>Team Leadership: Lead and mentor the local finance and accounting team to optimize daily transactional workflows.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Minimum BA in Finance or Accounting.</p><p>Experience: 12 plus years of total experience, with proven tenure as a Finance Manager specifically within the contracting and construction field. Preferred exposure to at least one GCC country market.</p><p>Languages: Native or fluent Arabic speaker with a good command of the English language.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Reporting to: Director of Food and Beverage</b></p><p>The successful candidate will be responsible for overseeing all bar outlets, developing innovative and high-quality beverage concepts, managing cost and inventory controls, and leading a diverse team of bartenders and bar staff. This role also involves driving service excellence, maintaining strong supplier relationships, and continuously elevating the resort's beverage offerings through creativity, consistency, and attention to detail.</p><p>Key Responsibilities</p><ul><li>Lead and oversee all bar and beverage operations across the resort, ensuring exceptional guest experiences and adherence to luxury hospitality standards.</li><li>Develop and implement innovative beverage programs, cocktail menus, wine offerings, and signature experiences aligned with the property's concept and brand positioning.</li><li>Manage daily operations, service standards, and quality control across all bar outlets.</li><li>Drive beverage revenue through strategic menu engineering, promotions, upselling initiatives, and guest engagement.</li><li>Monitor beverage costs, inventory levels, stock control procedures, and purchasing activities to optimize profitability.</li><li>Establish and maintain strong relationships with suppliers and vendors to ensure product quality and cost efficiency.</li><li>Ensure compliance with health, safety, hygiene, and responsible alcohol service regulations.</li><li>Recruit, train, mentor, and develop bar and beverage team members, fostering a culture of excellence and continuous improvement.</li><li>Conduct regular performance evaluations and provide coaching to maximize team effectiveness.</li><li>Collaborate closely with Food &amp; Beverage, Culinary, and Resort Operations teams to deliver seamless guest experiences.</li><li>Prepare and manage departmental budgets, forecasts, and financial reports while achieving established revenue and profitability targets.</li><li>Analyze market trends and guest preferences to continuously enhance the beverage offering and maintain a competitive edge.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in a Bar Manager, Beverage Manager, or similar leadership role within a luxury resort or luxury hospitality environment. Luxury resort background is mandatory. Minimum of 2 years' experience in a relevant managerial position. Previous experience working in remote or island destinations is highly preferred. Strong knowledge of wines, spirits, cocktails, beverage trends, and luxury service standards. Demonstrated ability to manage beverage costs, inventory control, budgeting, and financial performance. Strong leadership, team development, and people management skills. Excellent communication and interpersonal abilities with a guest-centric mindset. Experience in developing beverage concepts, menus, and revenue-generating initiatives. Strong problem-solving skills and the ability to perform effectively in a dynamic and fast-paced environment. Fluent English communication skills, both written and spoken. Must be willing and able to join on a single-status employment package.</p><p></p></section>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Developing and Maintaining Budgets</strong> </p> <p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p> <p> Maintains a positive cost management index for kitchen and restaurant operations.</p> <p> Utilizes budgets to understand financial objectives.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Manages the Food and Beverage departments (not catering sales).</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Oversees all culinary, restaurant, beverage and room service operations.</p> <p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p> <p> Provides excellent customer service to all employees.</p> <p> Responds quickly and proactively to employee's concerns.</p> <p> Provides a learning atmosphere with a focus on continuous improvement.</p> <p> Provides proactive coaching and counseling to team members.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Monitors and maintains the productivity level of employees.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides excellent customer service.</p> <p> Responds quickly and proactively to guest's concerns.</p> <p> Understands the brand's service culture.</p> <p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p> <p> Sets service expectations for all guests internally and externally.</p> <p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p> <p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Conducts performance reviews in a timely manner.</p> <p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Complies with all corporate accounting procedures.</p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p> <p> </p> </div> <div> </div> <p><br></p>

<p>The Sr. Officer - Card Operation ensures the accurate and timely processing of all activities related to OmanNet, Visa and debit card transactions, as well as reconciliation efforts. He/ She delivers high-quality support services and control functions to customers, facilitating the efficient processing of daily financial and non-financial transactions. The Sr. Officer Card Operations maintains operational integrity through meticulous attention to detail, strict adherence to best practices and timely service delivery. He/ She contributes directly to enhancing customer satisfaction and ensuring compliance with internal policies and regulatory requirements.</p><p>Key Accountabilities:</p><ul><li>Executes and resolves disputes related to Visa and OmanNet transactions by gathering supporting evidence, submitting chargebacks, and maintaining detailed dispute logs under the supervision of the line manager. Collaborates with customers, acquiring banks, and scheme representatives to ensure timely resolution in line with dispute timelines and regulatory requirements.</li><li>Prepares and submits reports to the Central Bank of Oman and Visa, summarizing transaction volumes, settlement data, dispute analysis, fraud statistics, and compliance adherence under the supervision of the line manager. Ensures timely and accurate submission of financial and operational reports within required deadlines.</li><li>Conducts analysis of customer complaints related to payment cards, transaction failures, and system issues. Identifies root causes, provides resolutions in a timely manner, and documents findings for audit and reporting purposes.</li><li>Reconciles OmanNet Conventional and Visa general ledgers by preparing daily reconciliation sheets, validating entries, and resolving discrepancies. Ensures settlements and reconciliation processes comply with accuracy standards and internal controls.</li><li>Inputs daily financial transactions into the system, including manual entries, validating for accuracy, completeness, and timeliness.</li><li>Processes daily settlements for OmanNet and Visa transactions, ensuring all vouchers are accurately prepared in line with operational procedures.</li><li>Analyzes and processes MIS data to generate reports covering transaction trends, performance metrics, and reconciliation summaries.</li><li>Serves as the key custodian for stock and keys, managing secure handovers and ensuring accurate documentation of all key movements.</li><li>Participates in testing of new systems, upgrades, and processes to ensure operational requirements are met. Provides feedback and documents test results, identifying gaps and issues.</li><li>Collaborates with vendors, payment processors, and scheme operators to resolve technical issues, coordinate file exchanges, and meet service level agreements.</li><li>Reviews operational processes regularly to identify gaps, mitigate risks, and improve alignment with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University or College Diploma in Business Administration or a related business field.</li><li>Minimum of 4 years of relevant banking experience in Card Operations is preferred.</li><li>A relevant professional certification (such as: CBOP, Lean Six Sigma etc.) is preferred.</li><li>A proven track record of working closely with Bank s branches.</li><li>Extensive hands-on experience in card operations.</li><li>A proven track record of executing card operations task without disruption.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Manager is responsible for overseeing the financial management and strategic direction of Aasaal operations, with a focus on maximizing revenue and controlling costs across all assets. This role involves evaluating the P&amp;L for each property, developing financial strategies, and ensuring the success of all projects in line with budget targets. The ideal candidate must have international hotel experience and a background as a hotelier, with expertise in financial planning and operations in the hospitality industry.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Lead the finance function for Aasaal s portfolio, including budgeting, forecasting, financial analysis, and reporting.</li><li>Evaluate the P&amp;L of each hotel within Aasaal s portfolio, providing insights and recommendations to optimize revenue and control costs.</li><li>Develop and implement financial strategies that align with corporate goals and support the financial growth of the company s hotel assets.</li><li>Ensure financial policies, procedures, and controls are in place, ensuring compliance with IFRS, industry standards and local regulations.</li><li>Support operators and internal teams with financial insights and corrective-action plans.</li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li>Oversee the annual budgeting process for all hotels, working closely with hotel managers to develop realistic financial plans.</li><li>Provide rolling forecasts to adjust to business changes and ensure financial plans are on track.</li><li>Analyze variances between actual financial results and budgeted figures, recommending actions to address discrepancies.</li><li>Align operational goals with financial objectives, ensuring cost efficiency and revenue maximization.</li><li>Develop financial scenarios, sensitivity analysis, and modelling.</li></ul><p><strong>P&amp;L Evaluation &amp; Optimization</strong></p><ul><li>Lead the evaluation of the profit and loss (P&amp;L) for all hotels in Aasaal s portfolio, providing strategies to enhance profitability and operational efficiency.</li><li>Identify opportunities to reduce costs and increase revenue streams, ensuring each hotel is performing at its full potential.</li><li>Support the operational teams with financial insights to help achieve property-level and corporate financial goals.</li></ul><p><strong>CapEx and Project Evaluation</strong></p><ul><li>Oversee CapEx planning and ensure that all renovation, refurbishment, and new projects are evaluated based on financial feasibility and alignment with strategic goals.</li><li>Collaborate with the Hospitality Operation Technical Service Manager to validate CapEx budgets and ensure projects are delivered within financial and operational targets.</li><li>Evaluate all Aasaal s projects, ensuring they adhere to budgetary constraints and strategic plans, and provide recommendations to achieve financial goals.</li></ul><p><strong>Strategic Planning &amp; Execution</strong></p><ul><li>Support the Managing Director and leadership team to develop and implement Aasaal s corporate strategy, focusing on sustainable growth and long-term profitability for all hotel assets.</li><li>Identify and evaluate new opportunities for business expansion, acquisitions, and partnerships in the hospitality sector.</li><li>Lead initiatives aimed at optimizing performance across all hotels, including revenue management strategies and cost-saving programs.</li><li>Ensure alignment of all initiatives with AASAAL strategy and MD direction.</li></ul><p><strong>Financial Reporting &amp; Compliance</strong></p><ul><li>Ensure the timely and accurate preparation of financial reports, including income statements, balance sheets, and cash flow reports for each hotel.</li><li>Monitor compliance with local regulations, tax laws, and international financial reporting standards (IFRS).</li><li>Liaise with auditors and external financial institutions to ensure compliance with reporting requirements and manage financial risks.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the finance team, ensuring high performance and fostering a culture of financial accountability.</li><li>Collaborate with leadership team, hotel managers, the operations team, and other departments to provide financial support and strategic guidance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or Master's in Finance preferred.</li><li>Professional accounting certification (e.g., CPA, ACCA, CIMA) is highly desirable.</li><li>10+ years of senior-level experience in financial management, with a strong background in international hotel operations.</li><li>Proven track record of evaluating P&amp;Ls and implementing financial strategies to optimize hotel profitability.</li><li>Extensive knowledge of hotel financials, including budgeting, forecasting, and cost control within an international hospitality environment.</li><li>Experience in CapEx management and project evaluation, ensuring alignment with budgetary goals and operational needs.</li><li>Strong leadership and team management skills, with experience leading finance teams in the hospitality industry.</li><li>Fluency in English required; knowledge of Arabic is a plus.</li></ul><p></p></section>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p>&nbsp;Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>