Operation Manager Jobs - muscat Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full-time position based at the Corporate Headquarters with regular on-site supervision of school branches. Role Purpose Lead and oversee the day-to-day operations across all school branches, ensuring the smooth delivery of educational and operational services while maximizing the school's impact on students, employees, and parents. Key Responsibilities Provide executive oversight of daily operations across all school branches, with a particular focus on the three operational clusters. Directly manage Branch Managers, Cluster Leaders, the Logistics Manager, and the Government Relations Officer. Ensure the effective implementation of academic curricula and educational activities across all branches. Oversee logistics, maintenance, warehouse operations, and school transportation services. Ensure compliance with government regulations, licensing requirements, and educational standards. Support the implementation of the school's Impact Maximization Strategy across all branches. Improve operational efficiency while minimizing waste and resource inefficiencies. Coordinate closely with the Academic Director and Finance Director to ensure cross-functional alignment. Prepare and present regular operational reports to the Chief Executive Officer (CEO). Key Performance Indicators (KPIs) Operational compliance rate across school branches (target: 95% or higher ). Parent satisfaction with operational services. Efficient utilization of resources, including logistics, maintenance, and catering. Continuous reduction in operational incidents and service disruptions. Successful implementation of enrichment and volunteer initiatives across branches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of experience in educational or service operations management.</li><li>Strong field leadership skills with experience managing multiple teams and locations.</li><li>Thorough knowledge of educational regulations and government compliance requirements in the Sultanate of Oman .</li><li>Proficiency in operational planning, monitoring, and performance management tools.</li><li>Strong commitment to the principles of the Five Pillars of Tranquility (Khumasiyyah Al-Sakinah) .</li><li>Impact Maximization Expectations The COO is expected to maximize operational impact on employees and students by fostering an ideal learning environment aligned with the Five Pillars of Tranquility , while supporting initiatives such as agriculture, household responsibilities, volunteer work, and other impact-driven programs across all school branches.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role MAJD Group and University are seeking a highly experienced and strategic leader to serve as COO /Associate Deputy Rector of Administration, Finance &amp; Strategic Operations. The role is responsible for leading financial sustainability, operational efficiency, governance, and administrative excellence while supporting the MAJD Group and University strategic and academic objectives. The successful candidate will work closely with the Rector and senior leadership team to ensure financial transparency, cost efficiency, regulatory and governance compliance with Omani labor laws, and the effective delivery of high-quality administrative and operational services. Key Responsibilities Governance review, Corporate KPIs, Operating Manual and Institutional Performance Leading financial planning and budgeting processes. Diversifying income sources by developing non-academic revenue streams. Drives operating costs and ensure effective budgetary control. Lead cost-saving initiatives, promote creative resource utilization, and implement automated financial systems to enhance reporting, decision-making, and institutional accountability. Strategic oversight of HR and admin, procurement, facilities management, IT, HSSE, and other administrative support. Key Result Areas Corporate Score Card/ KPIs Financial sustainability and income diversification/ non-academic revenues. Compliance, governance, and institutional accountability. Strategic alignment between administrative, financial, and academic priorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><p>Degree or Master s in Business Administration, Management, or a related field. A professional certification or equivalent would be an advantage. Candidates should have at least three years at senior leadership.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Job summary</h4> <p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p> <h4>Job duties & responsibilities</h4> <ul> <li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li> <li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li> <li>Tracks fuels deployments, ensuring timely delivery of assets.</li> <li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li> <li>Attends staff meetings and provides management reports and briefings, as required.</li> <li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li> <li>Oversees product quality deficiency reports from submission to resolution.</li> <li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li> <li>Conducts periodic staff assistance visits to all sites.</li> <li>Performs other duties and TDY travel as directed by management.</li> <li>Performs duties of Site Manager in Site Manager’s absence.</li> <li>Manages basic support services and accompanying labor force for assigned location.</li> <li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li> <li>Ensures that all requirements are met as defined in the Performance Work Statement.</li> <li>Communicates new requirements, concerns, and issues to PMO for resolution.</li> <li>Ensures that requirements are met for employee health, morale, and welfare.</li> <li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li> <li>Effectively manages any employee management issues that may arise.</li> <li>Closely supervises equipment and material within assigned area of responsibility.</li> <li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li> <li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li> <li>Submits timely reports required by the United States Government.</li> <li>Conducts regular property inventories.</li> <li>Performs other duties as assigned.</li> </ul> <h4>Management responsibility</h4> <ul> <li>Provides functional management for fuels issues program wide.</li> <li>Manages day-to-day operations as assigned by Site Manager.</li> <li>Performs Site Manager duties in Site Manager’s absence.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li> <li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li> <li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li> <li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li> <li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li> <li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li> <li>Compliance with fire, safety, and environmental protection requirements.</li> <li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li> <li>Willingness to travel and work in various locations in the world.</li> <li>Willingness to work shifts and extended hours in support of 24/7 operations.</li> <li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li> <li>Ability to exercise discretion and make effective decisions.</li> <li>Solid communication skills, strong interpersonal skills.</li> <li>Strong ability to work as a member of a diverse, dynamic team.</li> <li>Outstanding problem-solving skills and sound judgment.</li> <li>Must be capable of obtaining a flight line driver license when required by COR.</li> <li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li> </ul> <h4>Experience & education</h4> <ul> <li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li> <li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li> <li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li> <li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li> <li>Must have a high school diploma or equivalent.</li> <li>Bachelor’s degree preferred but not required.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in normal office environment and as required outside and/or in fuel facilities.</li> <li>Living and working conditions at the assignment location could be remote and uncomfortable.</li> <li>Long hours, exposure to weather and hazardous conditions.</li> <li>Personnel should be aware of moving on short notice and under adverse conditions.</li> </ul> <h4>Travel / other</h4> <ul> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Disclaimer</h4> <p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p> <h4>Compensation details</h4> <p>TBD</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<p><h4>Job summary</h4> <p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p> <h4>Job duties & responsibilities</h4> <ul> <li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li> <li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li> <li>Tracks fuels deployments, ensuring timely delivery of assets.</li> <li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li> <li>Attends staff meetings and provides management reports and briefings, as required.</li> <li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li> <li>Oversees product quality deficiency reports from submission to resolution.</li> <li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li> <li>Conducts periodic staff assistance visits to all sites.</li> <li>Performs other duties and TDY travel as directed by management.</li> <li>Performs duties of Site Manager in Site Manager’s absence.</li> <li>Manages basic support services and accompanying labor force for assigned location.</li> <li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li> <li>Ensures that all requirements are met as defined in the Performance Work Statement.</li> <li>Communicates new requirements, concerns, and issues to PMO for resolution.</li> <li>Ensures that requirements are met for employee health, morale, and welfare.</li> <li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li> <li>Effectively manages any employee management issues that may arise.</li> <li>Closely supervises equipment and material within assigned area of responsibility.</li> <li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li> <li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li> <li>Submits timely reports required by the United States Government.</li> <li>Conducts regular property inventories.</li> <li>Performs other duties as assigned.</li> </ul> <h4>Management responsibility</h4> <ul> <li>Provides functional management for fuels issues program wide.</li> <li>Manages day-to-day operations as assigned by Site Manager.</li> <li>Performs Site Manager duties in Site Manager’s absence.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li> <li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li> <li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li> <li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li> <li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li> <li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li> <li>Compliance with fire, safety, and environmental protection requirements.</li> <li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li> <li>Willingness to travel and work in various locations in the world.</li> <li>Willingness to work shifts and extended hours in support of 24/7 operations.</li> <li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li> <li>Ability to exercise discretion and make effective decisions.</li> <li>Solid communication skills, strong interpersonal skills.</li> <li>Strong ability to work as a member of a diverse, dynamic team.</li> <li>Outstanding problem-solving skills and sound judgment.</li> <li>Must be capable of obtaining a flight line driver license when required by COR.</li> <li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li> </ul> <h4>Experience & education</h4> <ul> <li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li> <li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li> <li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li> <li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li> <li>Must have a high school diploma or equivalent.</li> <li>Bachelor’s degree preferred but not required.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in normal office environment and as required outside and/or in fuel facilities.</li> <li>Living and working conditions at the assignment location could be remote and uncomfortable.</li> <li>Long hours, exposure to weather and hazardous conditions.</li> <li>Personnel should be aware of moving on short notice and under adverse conditions.</li> </ul> <h4>Travel / other</h4> <ul> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Disclaimer</h4> <p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p> <h4>Compensation details</h4> <p>TBD</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is a leading large-scale project company in the field of contracting and construction. We are seeking a highly seasoned and strategic Finance Manager to oversee financial operations for major infrastructure and construction developments out of our Muscat office.</p><p>The Main Tasks</p><p>Project Financial Control: Oversee project cost controls, cash flow forecasting, and budget variance analyses specifically tailored for large-scale construction milestones.</p><p>Strategic Reporting: Prepare and present comprehensive monthly, quarterly, and annual financial statements directly to the GM and Group CFO.</p><p>GCC Compliance &amp; Treasury: Ensure complete adherence to Oman and wider GCC financial regulations, tax requirements, and standard IFRS accounting practices.</p><p>Working Capital Management: Manage liquidity, cash flow allocation, and coordinate closely with commercial teams on subcontractor payments and client invoicing.</p><p>Banking &amp; Financial Relations: Maintain and manage corporate banking relationships to secure project financing, performance bonds, and letters of credit.</p><p>Risk Management &amp; Internal Audit: Implement stringent internal control systems to mitigate financial risks across active project sites.</p><p>Team Leadership: Lead and mentor the local finance and accounting team to optimize daily transactional workflows.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Minimum BA in Finance or Accounting.</p><p>Experience: 12 plus years of total experience, with proven tenure as a Finance Manager specifically within the contracting and construction field. Preferred exposure to at least one GCC country market.</p><p>Languages: Native or fluent Arabic speaker with a good command of the English language.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Reporting to: Director of Food and Beverage</b></p><p>The successful candidate will be responsible for overseeing all bar outlets, developing innovative and high-quality beverage concepts, managing cost and inventory controls, and leading a diverse team of bartenders and bar staff. This role also involves driving service excellence, maintaining strong supplier relationships, and continuously elevating the resort's beverage offerings through creativity, consistency, and attention to detail.</p><p>Key Responsibilities</p><ul><li>Lead and oversee all bar and beverage operations across the resort, ensuring exceptional guest experiences and adherence to luxury hospitality standards.</li><li>Develop and implement innovative beverage programs, cocktail menus, wine offerings, and signature experiences aligned with the property's concept and brand positioning.</li><li>Manage daily operations, service standards, and quality control across all bar outlets.</li><li>Drive beverage revenue through strategic menu engineering, promotions, upselling initiatives, and guest engagement.</li><li>Monitor beverage costs, inventory levels, stock control procedures, and purchasing activities to optimize profitability.</li><li>Establish and maintain strong relationships with suppliers and vendors to ensure product quality and cost efficiency.</li><li>Ensure compliance with health, safety, hygiene, and responsible alcohol service regulations.</li><li>Recruit, train, mentor, and develop bar and beverage team members, fostering a culture of excellence and continuous improvement.</li><li>Conduct regular performance evaluations and provide coaching to maximize team effectiveness.</li><li>Collaborate closely with Food &amp; Beverage, Culinary, and Resort Operations teams to deliver seamless guest experiences.</li><li>Prepare and manage departmental budgets, forecasts, and financial reports while achieving established revenue and profitability targets.</li><li>Analyze market trends and guest preferences to continuously enhance the beverage offering and maintain a competitive edge.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in a Bar Manager, Beverage Manager, or similar leadership role within a luxury resort or luxury hospitality environment. Luxury resort background is mandatory. Minimum of 2 years' experience in a relevant managerial position. Previous experience working in remote or island destinations is highly preferred. Strong knowledge of wines, spirits, cocktails, beverage trends, and luxury service standards. Demonstrated ability to manage beverage costs, inventory control, budgeting, and financial performance. Strong leadership, team development, and people management skills. Excellent communication and interpersonal abilities with a guest-centric mindset. Experience in developing beverage concepts, menus, and revenue-generating initiatives. Strong problem-solving skills and the ability to perform effectively in a dynamic and fast-paced environment. Fluent English communication skills, both written and spoken. Must be willing and able to join on a single-status employment package.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Manager is responsible for overseeing the financial management and strategic direction of Aasaal operations, with a focus on maximizing revenue and controlling costs across all assets. This role involves evaluating the P&amp;L for each property, developing financial strategies, and ensuring the success of all projects in line with budget targets. The ideal candidate must have international hotel experience and a background as a hotelier, with expertise in financial planning and operations in the hospitality industry.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Lead the finance function for Aasaal s portfolio, including budgeting, forecasting, financial analysis, and reporting.</li><li>Evaluate the P&amp;L of each hotel within Aasaal s portfolio, providing insights and recommendations to optimize revenue and control costs.</li><li>Develop and implement financial strategies that align with corporate goals and support the financial growth of the company s hotel assets.</li><li>Ensure financial policies, procedures, and controls are in place, ensuring compliance with IFRS, industry standards and local regulations.</li><li>Support operators and internal teams with financial insights and corrective-action plans.</li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li>Oversee the annual budgeting process for all hotels, working closely with hotel managers to develop realistic financial plans.</li><li>Provide rolling forecasts to adjust to business changes and ensure financial plans are on track.</li><li>Analyze variances between actual financial results and budgeted figures, recommending actions to address discrepancies.</li><li>Align operational goals with financial objectives, ensuring cost efficiency and revenue maximization.</li><li>Develop financial scenarios, sensitivity analysis, and modelling.</li></ul><p><strong>P&amp;L Evaluation &amp; Optimization</strong></p><ul><li>Lead the evaluation of the profit and loss (P&amp;L) for all hotels in Aasaal s portfolio, providing strategies to enhance profitability and operational efficiency.</li><li>Identify opportunities to reduce costs and increase revenue streams, ensuring each hotel is performing at its full potential.</li><li>Support the operational teams with financial insights to help achieve property-level and corporate financial goals.</li></ul><p><strong>CapEx and Project Evaluation</strong></p><ul><li>Oversee CapEx planning and ensure that all renovation, refurbishment, and new projects are evaluated based on financial feasibility and alignment with strategic goals.</li><li>Collaborate with the Hospitality Operation Technical Service Manager to validate CapEx budgets and ensure projects are delivered within financial and operational targets.</li><li>Evaluate all Aasaal s projects, ensuring they adhere to budgetary constraints and strategic plans, and provide recommendations to achieve financial goals.</li></ul><p><strong>Strategic Planning &amp; Execution</strong></p><ul><li>Support the Managing Director and leadership team to develop and implement Aasaal s corporate strategy, focusing on sustainable growth and long-term profitability for all hotel assets.</li><li>Identify and evaluate new opportunities for business expansion, acquisitions, and partnerships in the hospitality sector.</li><li>Lead initiatives aimed at optimizing performance across all hotels, including revenue management strategies and cost-saving programs.</li><li>Ensure alignment of all initiatives with AASAAL strategy and MD direction.</li></ul><p><strong>Financial Reporting &amp; Compliance</strong></p><ul><li>Ensure the timely and accurate preparation of financial reports, including income statements, balance sheets, and cash flow reports for each hotel.</li><li>Monitor compliance with local regulations, tax laws, and international financial reporting standards (IFRS).</li><li>Liaise with auditors and external financial institutions to ensure compliance with reporting requirements and manage financial risks.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the finance team, ensuring high performance and fostering a culture of financial accountability.</li><li>Collaborate with leadership team, hotel managers, the operations team, and other departments to provide financial support and strategic guidance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or Master's in Finance preferred.</li><li>Professional accounting certification (e.g., CPA, ACCA, CIMA) is highly desirable.</li><li>10+ years of senior-level experience in financial management, with a strong background in international hotel operations.</li><li>Proven track record of evaluating P&amp;Ls and implementing financial strategies to optimize hotel profitability.</li><li>Extensive knowledge of hotel financials, including budgeting, forecasting, and cost control within an international hospitality environment.</li><li>Experience in CapEx management and project evaluation, ensuring alignment with budgetary goals and operational needs.</li><li>Strong leadership and team management skills, with experience leading finance teams in the hospitality industry.</li><li>Fluency in English required; knowledge of Arabic is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Medical Underwriting manager is responsible for managing Group and Retail Health underwriting across SME to large corporate accounts. The role holder will be responsible for technical risk evaluation, pricing, portfolio growth and retention, regulatory compliance, reinsurance coordination, and development of Omani talent within the department.</p><p><strong>Key Responsibilities</strong></p><p><strong>Medical Underwriting &amp; Portfolio Management</strong></p><ul><li>Underwrite new and renewal Group Medical business across SME to large corporate accounts (varying member sizes and premium volumes).</li><li>Carry out technical evaluation of Group Medical tenders and RFQs from Sales team and brokers - coverage, premium, and claims analysis.</li><li>Analyze medical records, claims history, and risk factors to accurately assess insurance eligibility and pricing.</li><li>Release competitive quotes and terms through prudent rating of insured lives, in line with reinsurance treaty guidelines.</li><li>Underwrite and manage Retail/Individual Health lines, developing suitable products for individual members.</li><li>Monitor and drive portfolio growth, persistency, and retention through improved service and pricing strategy.</li></ul><p><strong>Reinsurance &amp; Pricing</strong></p><ul><li>Coordinate with reinsurers to ensure underwriting terms align with treaty arrangements.</li><li>Conduct loss ratio analysis (network-wise, location-wise, channel-wise, broker-wise, TPA-wise) to guide pricing and business strategy.</li><li>Support forecasting, budgeting, and business planning for the medical portfolio.</li></ul><p><strong>Client &amp; Broker Relations</strong></p><ul><li>Submit and negotiate underwriting terms with clients and brokers.</li><li>Network with brokers and clients to resolve queries and clarify policy benefits.</li><li>Develop tools/modules for brokers and intermediaries (e.g., quotation management, SME premium calculators) to improve turnaround and service efficiency.</li></ul><p><strong>Compliance</strong></p><ul><li>Coordinate with Operations, TPAs, Claims, and Finance teams for smooth service delivery and issue resolution.</li><li>Prepare and present the medical underwriting report for submission to Financial Services Authority ensuring compliance with UHIP guidelines, Dhamani, and other applicable regulations.</li><li>Monitor emerging health trends and regulatory changes to keep underwriting criteria current and competitive.</li></ul><p><strong>Omanization &amp; Talent Development</strong></p><ul><li>Identify, coach, and mentor Omani employees within the underwriting team to build a sustainable local talent pipeline.</li><li>Design and implement a structured on-the-job training plan covering medical underwriting techniques, pricing, and regulatory requirements.</li><li>Set clear development milestones for Omani staff to progressively take on greater underwriting responsibility.</li><li>Support succession planning by preparing capable Omani nationals for future underwriting roles.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (relevant field); MBA preferred.</li><li>Professional insurance qualification required (FIII, Diploma in Health Insurance, or equivalent).</li><li>Minimum 10 12 years of experience in medical/health underwriting, including Group and Retail lines.</li><li>Proven track record managing large corporate medical portfolios and driving portfolio growth/retention.</li><li>Experience in technical evaluation of tenders/RFQs, reinsurance-treaty-aligned rating, and loss ratio analysis.</li><li>Experience liaising with regulators on health insurance compliance matters (UHIP/Dhamani or equivalent local framework).</li><li>Prior experience managing broker and TPA relationships.</li><li>Strong technical underwriting and risk assessment capability specific to medical insurance.</li><li>Analytical skills that include loss ratio analysis, pricing, forecasting, and budgeting.</li><li>Strong stakeholder management (brokers, TPAs, clients, regulator).</li><li>Team leadership and coaching skills, with commitment to national talent development.</li><li>Process/technology orientation with experience developing tools or systems to improve underwriting efficiency.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a high-performing Retail Operations Manager to oversee, optimize, and expand our Roastery Division across Oman. In this role, you will take full ownership of the daily operations for multiple retail branches and supermarket counters simultaneously, leading site teams to exceed aggressive monthly sales goals. Beyond multi-site operational management, you will spearhead new business development initiatives to secure new locations and launch upcoming outlets across the region. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Direct and monitor daily operations across multiple retail branches and supermarket counters throughout Oman.</p></li><li><p>Develop and execute localized sales strategies to consistently meet and exceed monthly division revenue targets.</p></li><li><p>Supervise the end-to-end stock flow from main warehouses to individual counters to prevent stockouts and overstocking.</p></li><li><p>Implement strict inventory management protocols for bulk goods to minimize shrinkage and oversee periodic stock counts.</p></li><li><p>Report daily and weekly performance data for the branches , transparently to HODs</p></li><li><p>Identify and secure strategic new retail spaces to continuously expand Jafian Foods’ multi-outlet footprint.</p></li><li><p>Training, schedule, and motivate an agile retail team spread across different geographic locations.</p></li><li><p>Ensure every single branch and counter strictly adheres to Oman municipal food safety guidelines and visual standards.</p></li><li><p>Create shifts, manage daily schedules, and motivate an agile retail team spread across different geographic locations.</p></li></ul><p>Competencies &amp; Requirements:</p><ul><li><p>Experience of 5 to 10 years of solid retail management experience specifically within premium roastery, nuts, coffee, or confectionery outlets.</p></li><li><p>Demonstrate a proven track record of successful multi-unit and multi-branch retail operations management.</p></li><li><p>Hold extensive retail operations experience within the GCC region with a strong understanding of local consumer trends.</p></li><li><p>Exhibit strong expertise in managing retail stock flows, supply chains, and bulk food inventory control systems.</p></li><li><p>Command strong communication, negotiation, and business development skills to drive new outlet expansions in Oman</p></li><li><p>Show outstanding leadership skills with the ability to manage, train, and motivate sales teams across multiple locations.</p></li><li><p>Candidates with 6+ years of FMCG or Roastery retail experience are eligible to apply from both the GCC and India.</p></li></ul><p></p></section>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description We re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).</p><p>Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).</p><p>Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</p><p>Property / Asset management: Proper management of the property and facility, plus asset management and tracking.</p><p>Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.</p><p>Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.</p><p>Managing Productivity, work standards, and development of store staff.</p><p>Monitoring and managing the store costs VS budget for the section.</p><p>Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</p><p>Monitoring financial and operational performance of each store and initiating required actions for improvement.</p><p>Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</p><p>Developing action plans with the department manager to address weak areas in need of improvement.</p><p>Instituting training and developmental programs for staff and monitoring effective implementation.</p><p>Monitoring product range availability according to selected store product range.</p><p>Develop preventive and regular maintenance plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT DID WE ORDER? You have at least 10+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</p><p></p></section>

<p><h4>Overview of the role</h4> <p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li> <li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li> <li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li> <li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li> <li><strong>Strong communication, presentation and database management skills.</strong></li> <li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li> <li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>