Jobs in Tourism Sector in Oman
856 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Welding Procedure Specification (WPS), including welding current, voltage, wire feed speed, and travel speed.</p><p>2. Welding Position - operator has to know the welding positions</p><p>3. Blueprint Reads: Ability to read engineering prints and interpret welding symbols</p><p>4. Basic understanding of mechanical adjustments, torch alignments, and routine equipment maintenance</p><p>5. Safety and Material knowledge: Understanding of workplace safety standards (OSHA compliance) and handling Personal Protective Equipments (PPE)</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><span><span>• </span></span><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br><span><span>• </span></span><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br><span><span>• </span></span><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br><span><span>• </span></span><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br><span><span>• </span></span><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br><span><span>• </span></span><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br><span><span>• </span></span><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br><span><span>• </span></span><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br><span><span>• </span></span><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br><span><span>• </span></span><span><span>Monitor staff performance and provide constructive feedback.</span></span><br><span><span>• </span></span><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br><span><span>• </span></span><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br><span><span>• </span></span><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br><span><span>• </span></span><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br><span><span>• </span></span><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br><span><span>• </span></span><span><span>Support internal and external audits as required.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br><span><span>• </span></span><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br><span><span>• </span></span><span><span>Strong leadership and interpersonal skills.</span></span><br><span><span>• </span></span><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br><span><span>• </span></span><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br><span><span>• </span></span><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br><span><span>• </span></span><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Finance Manager is responsible for overseeing the financial management and strategic direction of Aasaal operations, with a focus on maximizing revenue and controlling costs across all assets. This role involves evaluating the P&L for each property, developing financial strategies, and ensuring the success of all projects in line with budget targets. The ideal candidate must have international hotel experience and a background as a hotelier, with expertise in financial planning and operations in the hospitality industry.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Lead the finance function for Aasaal s portfolio, including budgeting, forecasting, financial analysis, and reporting.</li><li>Evaluate the P&L of each hotel within Aasaal s portfolio, providing insights and recommendations to optimize revenue and control costs.</li><li>Develop and implement financial strategies that align with corporate goals and support the financial growth of the company s hotel assets.</li><li>Ensure financial policies, procedures, and controls are in place, ensuring compliance with IFRS, industry standards and local regulations.</li><li>Support operators and internal teams with financial insights and corrective-action plans.</li></ul><p><strong>Budgeting & Forecasting</strong></p><ul><li>Oversee the annual budgeting process for all hotels, working closely with hotel managers to develop realistic financial plans.</li><li>Provide rolling forecasts to adjust to business changes and ensure financial plans are on track.</li><li>Analyze variances between actual financial results and budgeted figures, recommending actions to address discrepancies.</li><li>Align operational goals with financial objectives, ensuring cost efficiency and revenue maximization.</li><li>Develop financial scenarios, sensitivity analysis, and modelling.</li></ul><p><strong>P&L Evaluation & Optimization</strong></p><ul><li>Lead the evaluation of the profit and loss (P&L) for all hotels in Aasaal s portfolio, providing strategies to enhance profitability and operational efficiency.</li><li>Identify opportunities to reduce costs and increase revenue streams, ensuring each hotel is performing at its full potential.</li><li>Support the operational teams with financial insights to help achieve property-level and corporate financial goals.</li></ul><p><strong>CapEx and Project Evaluation</strong></p><ul><li>Oversee CapEx planning and ensure that all renovation, refurbishment, and new projects are evaluated based on financial feasibility and alignment with strategic goals.</li><li>Collaborate with the Hospitality Operation Technical Service Manager to validate CapEx budgets and ensure projects are delivered within financial and operational targets.</li><li>Evaluate all Aasaal s projects, ensuring they adhere to budgetary constraints and strategic plans, and provide recommendations to achieve financial goals.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Support the Managing Director and leadership team to develop and implement Aasaal s corporate strategy, focusing on sustainable growth and long-term profitability for all hotel assets.</li><li>Identify and evaluate new opportunities for business expansion, acquisitions, and partnerships in the hospitality sector.</li><li>Lead initiatives aimed at optimizing performance across all hotels, including revenue management strategies and cost-saving programs.</li><li>Ensure alignment of all initiatives with AASAAL strategy and MD direction.</li></ul><p><strong>Financial Reporting & Compliance</strong></p><ul><li>Ensure the timely and accurate preparation of financial reports, including income statements, balance sheets, and cash flow reports for each hotel.</li><li>Monitor compliance with local regulations, tax laws, and international financial reporting standards (IFRS).</li><li>Liaise with auditors and external financial institutions to ensure compliance with reporting requirements and manage financial risks.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the finance team, ensuring high performance and fostering a culture of financial accountability.</li><li>Collaborate with leadership team, hotel managers, the operations team, and other departments to provide financial support and strategic guidance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or Master's in Finance preferred.</li><li>Professional accounting certification (e.g., CPA, ACCA, CIMA) is highly desirable.</li><li>10+ years of senior-level experience in financial management, with a strong background in international hotel operations.</li><li>Proven track record of evaluating P&Ls and implementing financial strategies to optimize hotel profitability.</li><li>Extensive knowledge of hotel financials, including budgeting, forecasting, and cost control within an international hospitality environment.</li><li>Experience in CapEx management and project evaluation, ensuring alignment with budgetary goals and operational needs.</li><li>Strong leadership and team management skills, with experience leading finance teams in the hospitality industry.</li><li>Fluency in English required; knowledge of Arabic is a plus.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor's Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor's Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<p>We are looking for an experienced Restaurant Manager with strong GCC experience to oversee daily cafe operations, team management, customer service, and sales performance. The ideal candidate should have proven experience in reputed cafes/restaurants, strong leadership and communication skills, and a solid understanding of GCC hospitality standards. Key Requirements: Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. We are looking for an experienced Restaurant Supervisor with GCC experience to oversee daily cafe operations and ensure excellent customer service. The ideal candidate should have strong knowledge of restaurant operations, staff supervision, inventory control, hygiene standards, and cash handling. Key Requirements: 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Reviews and adjusts systems and procedures in the kitchen to ensure their effectiveness.</li>
<li>Develops, designs, or creates new menus and recipes based on standards or artistic contributions.</li>
<li>Demonstrates knowledge of high quality food products, presentations and flavor.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Knows and implements brand’s safety standards.</li>
<li>Supervises kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Supports procedures for food and beverage portion and waste controls.</li>
<li>Develops and implements environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading culinary team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial and business decision making; demonstrates honesty and integrity; leads by example.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures that menu items are prepared and presented according to use record standards.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
</ul>
<p><strong>Maintaining culinary goals</strong></p>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Schedules employees to business demands and tracks employee time and attendance.</li>
<li>Understands the impact of department’s operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.</li>
<li>Reviews staffing levels to ensure that guest service, operational and financial objectives are met.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Handles guest problems and complaints.</li>
<li>Strives to improve service performance.</li>
<li>Helps employees receive ongoing training to understand guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Participates in training the restaurant and catering staff on menu items including ingredients, preparation methods and unique tastes.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.<br>• Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<br>• Demonstrates knowledge of high quality food products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Culinary Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures that menu items are prepared and presented according to use record standards.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Lead the consolidation of all product information into the database used for Aspen Petroleum Scheduling (APS) for: </p>
<p>o For detailed scheduling of RPI Assets operations on a day-to-day or hour-to-hour basis. </p>
<p>o For Real-Time Adjustments to the production schedule based on factors such as equipment availability, unexpected disruptions, and changes in market conditions.</p>
<p>o For the Integration with Execution by tying the execution of the production plan to ensure that the scheduling aligns with the actual capabilities and constraints of the refinery units.</p>
<p>o For Interfacing with Operations to ensure that the detailed scheduling is communicated effectively to the operators on the ground. This involves coordinating the timing of unit startups, shutdowns, and maintenance activities.</p>
<p>o For Performance Monitoring of the scheduling system, identifies any deviations from the plan, and implements corrective actions to optimize the refinery's day-to-day operations.</p>
<p> Lead the development of new models to include new added assets to the existing model.</p>
<p> Lead the execution of the commercial Model Owner APS by building, developing, maintaining, and upgrading the model ensuring the collected data is accurate. </p>
<p> Participate in monthly performance control meetings with production planning & team.</p>
<p> Plan and coordinate test run at multiple process units and collect, validate, and analyze the data.</p>
<p> Provide technical assistance during APS runs. </p>
<p> Provides advisory, tech support and troubleshooting functions.</p>
<p> Manage the relationship with suppliers of modelling technology/tools (Aspen tech)</p>
<p> Monitor industry for best practices and technology in the area of planning. </p>
<p> Assist with the development and implementation of a corporate-level plan to keep Scheduling Model current with technology.</p>
<p> Provide support to Scheduling team including model development and model-based evaluations.</p>
<p> Serve as the APS/MBO support backup.</p>
<p> Guide young specialist Model Owners for Aspen Petroleum Scheduling (APS) in related matters </p>
<p><strong>Key interactions</strong></p>
<p>Internal: RPI C&D SBT Business Excellence, Auditors </p>
<p>External: Contractors, Vendors & Suppliers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements Bachelor s degree in economy, Finance, Engineering, or relevant field. </p>
<p>Language requirements Excellent knowledge of written, read, and spoken English (required) </p>
<p>Background and experience </p>
<ul>
<li> 10+ years relevant experience similar / same role</li>
<li> Expertise of SAP or other ERP systems would be an added advantage.</li>
<li> Strong experience with APS </li>
<li> An expert in building, developing, and optimizing APS models as well as interpreting case results.</li>
<li> Knowledge of Cross functional business experience integrating marketing, sales and finance leading to commercial planning and delivery.</li>
<li> Knowledge of refining and petrochemical industry and processes Strong experience with AspenTech PIMS experience with Haverly HCAMS, KBC Petro-SIM, FCC, REF, and DC-SIM knowledge</li>
<li> An expert in building, developing, and optimizing LP models as well as interpreting LP case results.</li>
<li> Strong refinery experience with a proven understanding of all standard refinery processes.</li>
</ul>
<p><strong>Competencies and skills</strong></p>
<p>Soft: </p>
<ul>
<li> Leadership skills</li>
<li> Excellent communication skills to convey complex concepts and strategies to various stakeholders.</li>
<li> Ability to think strategically and align planning and scheduling activities with long-term business goals.</li>
<li> Excellent Analytical Skills </li>
<li> Ability to adapt to changing market conditions and make agile decisions in a dynamic environment.</li>
<li> Strong Critical thinking skills to interpret complex data and make informed decisions.</li>
<li> Ability to work across distinct functions. </li>
<li> Deal with diversity and multicultural cultural background.</li>
</ul>
<p>Technical: </p>
<ul>
<li> Proficiency in M/S Office, Report developing & excellent spreadsheet knowledge e.g., Excel / VBA </li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</span></li><li><span>Welcome VIP guests and ensure personalized service throughout their stay.</span></li><li><span>Handle guest inquiries, requests, and complaints promptly and professionally.</span></li><li><span>Ensure efficient check-in and check-out procedures while maintaining accuracy.</span></li><li><span>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</span></li><li><span>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</span></li><li><span>Ensure all shifts are adequately staffed and operational procedures are followed.</span></li><li><span>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</span></li><li><span>Ensure compliance with cash handling, billing, and financial procedures.</span></li><li><span>Conduct shift briefings and communicate important operational updates.</span></li><li><span>Prepare and review daily reports, guest feedback, and operational logs.</span></li><li><span>Monitor queue management and service efficiency during peak periods.</span></li><li><span>Supervise, coach, and motivate Front Office team members.</span></li><li><span>Provide on-the-job training for new and existing colleagues.</span></li><li><span>Monitor staff performance and provide constructive feedback.</span></li><li><span>Assist in scheduling shifts and managing attendance records.</span></li><li><span>Promote teamwork and maintain a positive working environment.</span></li><li><span>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</span></li><li><span>Maintain high standards of grooming, professionalism, and workplace safety.</span></li><li><span>Ensure guest information is handled confidentially.</span></li><li><span>Support hotel quality audits and brand compliance inspections.</span></li><li><span>Monitor adherence to health, safety, and security procedures.</span></li><li><span>Promote IHG One Rewards membership and hotel services.</span></li><li><span>Identify opportunities for room upgrades and upselling.</span></li><li><span>Support revenue optimization by maximizing room inventory and guest satisfaction.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</span></li><li><span>Minimum 2–3 years of Front Office experience.</span></li><li><span>Previous supervisory experience is preferred.</span></li><li><span>Experience with Opera PMS or similar hotel management systems.</span></li><li><span>Strong knowledge of hotel front office operations and guest service standards.</span></li><li><span>Omani National </span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<p>Conduct routine plant rounds and inspect assigned process areas. Support system walk-downs, punch-list clearance and mechanical completion activities. Participate in flushing, blowing, loop checking, leak testing and functional testing during commissioning. Perform equipment and process line-ups according to approved operating procedures. Operate field equipment associated with the reduction shaft/reactor, process gas circuit, Process Gas Heater and material-handling systems. Start and stop pumps, fans and other auxiliaries as instructed by the control room. Monitor equipment for leaks, unusual vibration, noise, temperature or other abnormalities. Read local gauges and instruments and communicate field readings to the Panel Operator. Assist during plant start-up, stabilization and shutdown activities. Support equipment isolation and reinstatement in coordination with operations and maintenance. Maintain field logbooks and operating checklists. Follow strict safety precautions when working around natural gas, hydrogen-rich reducing gas and carbon monoxide. Immediately report unsafe conditions, gas leaks, equipment abnormalities and process deviations. Maintain good housekeeping and operational discipline throughout assigned areas.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Science or Diploma in Chemical Engineering or equivalent.</li><li>Minimum 1 year of relevant experience for degree holders or 4 years for diploma holders.</li><li>At least 1 year as a Shift Field Operator in an industrial process plant.</li><li>Experience in HYL/Energiron DRI, Midrex DRI, fertilizer, petrochemical or similar gas-based process plants is preferred.</li><li>Basic understanding of DRI processes, PGH, natural-gas handling and water-treatment systems.</li><li>Ability to understand P&IDs, equipment identification and operating procedures.</li><li>Knowledge of industrial safety, PTW and LOTO practices.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br> -Closed sales<br> -Follow-up activities<br> -Sales expense report<br> -Increased sales report after placing promotions, vouchers and coupons<br> -Restaurant analysis sheet<br> -Account management report</li></ul><br>What you need to be successful<br><p>Preferred candidates will have: </p><br><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>What's in it for you<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br>
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<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n <li>OR<\/li>\n <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Ensuring culinary standards and responsibilities are met<\/strong><\/p>\n<ul>\n <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n <li>Reviews and adjusts systems and procedures in the kitchen to ensure their effectiveness.<\/li>\n <li>Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<\/li>\n <li>Demonstrates knowledge of high quality food products, presentations and flavor.<\/li>\n <li>Ensures compliance with food handling and sanitation standards.<\/li>\n <li>Ensures compliance with all applicable laws and regulations.<\/li>\n <li>Follows proper handling and right temperature of all food products.<\/li>\n <li>Knows and implements brand\u2019s safety standards.<\/li>\n <li>Supervises kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.<\/li>\n <li>Maintains purchasing, receiving and food storage standards.<\/li>\n <li>Operates and maintains all department equipment and reports malfunctions.<\/li>\n <li>Supports procedures for food & beverage portion and waste controls.<\/li>\n <li>Develops and implements environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<\/li>\n <li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n <li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<p><strong>Leading culinary team<\/strong><\/p>\n<ul>\n <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n <li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n <li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n <li>Ensures and maintains the productivity level of employees.<\/li>\n <li>Ensures that menu items are prepared and presented according to use record standards.<\/li>\n <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<\/li>\n <li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<\/ul>\n\n<p><strong>Maintaining culinary goals<\/strong><\/p>\n<ul>\n <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<\/li>\n <li>Schedules employees to business demands and tracks employee time and attendance.<\/li>\n <li>Understands the impact of department\u2019s operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<\/li>\n <li>Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<\/li>\n <li>Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n <li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n <li>Sets a positive example for guest relations.<\/li>\n <li>Handles guest problems and complaints.<\/li>\n <li>Strives to improve service performance.<\/li>\n <li>Helps employees receive ongoing training to understand guest expectations.<\/li>\n<\/ul>\n\n<p><strong>Managing and conducting human resource activities<\/strong><\/p>\n<ul>\n <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n <li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n <li>Participates in the employee performance appraisal process, providing feedback as needed.<\/li>\n <li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n <li>Participates in training the restaurant and catering staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>W Hotels\u2019 mission is to ignite curiosity, expand worlds. We are a place to experience life. We\u2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever\/Whenever is our culture and service philosophy that brings our guests\u2019 passions to life. If you are original, innovative, and always looking towards the future of what\u2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<\/p>\n<br>\n<h4>Candidate profile<\/h4>\n<br>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n<br>\n<h4>Core work activities<\/h4>\n<br>\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Reviews and adjusts systems and procedures in the kitchen to ensure their effectiveness.<\/li>\n<li>Develops, designs, or creates new menus and recipes based on standards or artistic contributions.<\/li>\n<li>Demonstrates knowledge of high quality food products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Knows and implements brand\u2019s safety standards.<\/li>\n<li>Supervises kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Operates and maintains all department equipment and reports malfunctions.<\/li>\n<li>Supports procedures for food & beverage portion and waste controls.<\/li>\n<li>Develops and implements environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n<br>\n<h4>Leading culinary team<\/h4>\n<ul>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty and integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures that menu items are prepared and presented according to use record standards.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<\/ul>\n<br>\n<h4>Maintaining culinary goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<\/li>\n<li>Schedules employees to business demands and tracks employee time and attendance.<\/li>\n<li>Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<\/li>\n<li>Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<\/li>\n<\/ul>\n<br>\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Handles guest problems and complaints.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Helps employees receive ongoing training to understand guest expectations.<\/li>\n<\/ul>\n<br>\n<h4>Managing and conducting human resource activities<\/h4>\n<ul>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<li>Participates in the employee performance appraisal process, providing feedback as needed.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Participates in training the restaurant and catering staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<\/ul>\n<br>\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n<br>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>W Hotels\u2019 mission is to ignite curiosity, expand worlds. We are a place to experience life. We\u2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever\/Whenever is our culture and service philosophy that brings our guests\u2019 passions to life. If you are original, innovative, and always looking towards the future of what\u2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sous Chef at voco Muscat Al Mouj is the second-in-command in the kitchen and plays a key leadership role in ensuring the smooth day-to-day operation of all culinary outlets. This includes managing kitchen staff, maintaining food quality and consistency, overseeing hygiene and safety, controlling costs, and supporting the Executive Chef in menu planning and kitchen administration. The Sous Chef ensures that the hotel's food offerings reflect voco’s relaxed yet upscale dining style, delighting guests through exceptional taste, presentation, and innovation.</span></span></p><br><span><span>• </span></span><span><span>Oversee the preparation, cooking, and presentation of food across all kitchen sections.</span></span><br><span><span>• </span></span><span><span>Supervise and coordinate the work of kitchen staff, ensuring efficiency and productivity during service periods.</span></span><br><span><span>• </span></span><span><span>Ensure food is consistently prepared to high standards of taste, quality, and presentation.</span></span><br><span><span>• </span></span><span><span>Take charge of the kitchen in the absence of the Executive Chef.</span></span><br><span><span>• </span></span><span><span>Assist the Executive Chef in developing seasonal menus, daily specials, and banquet offerings.</span></span><br><span><span>• </span></span><span><span>Contribute creatively to new dish development aligned with the voco brand identity and guest preferences.</span></span><br><span><span>• </span></span><span><span>Conduct food tastings, collect guest feedback, and refine offerings as necessary.</span></span><br><span><span>• </span></span><span><span>Supervise, train, mentor, and motivate kitchen staff including Chef de Parties, Commis, and trainees.</span></span><br><span><span>• </span></span><span><span>Conduct daily briefings and allocate responsibilities based on business levels.</span></span><br><span><span>• </span></span><span><span>Support recruitment, onboarding, and performance management of kitchen staff.</span></span><br><span><span>• </span></span><span><span>Promote a positive, collaborative, and respectful kitchen culture.</span></span><br><span><span>• </span></span><span><span>Monitor food costs, wastage, and portion control to ensure alignment with budget targets.</span></span><br><span><span>• </span></span><span><span>Conduct regular stock checks and coordinate with the purchasing department for timely ordering.</span></span><br><span><span>• </span></span><span><span>Maintain par stock levels, ensure proper storage (FIFO), and reduce overproduction or spoilage.</span></span><br><span><span>• </span></span><span><span>Enforce and monitor adherence to HACCP, food safety, and sanitation standards in all kitchen areas.</span></span><br><span><span>• </span></span><span><span>Conduct regular inspections of kitchen cleanliness, equipment, and food storage.</span></span><br><span><span>• </span></span><span><span>Ensure all staff follow safe food handling, personal hygiene, and kitchen safety protocols.</span></span><br><span><span>• </span></span><span><span>Work closely with F&B service, banquet, and events teams to ensure smooth food service operations.</span></span><br><span><span>• </span></span><span><span>Communicate effectively with all departments, especially for special requests, dietary needs, and VIP events.</span></span><br><span><span>• </span></span><span><span>Attend departmental meetings and contribute to business planning and operational decisions.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Diploma or Degree in Culinary Arts or Hospitality Management from a recognized institution.</span></span><br><span><span>• </span></span><span><span>Minimum 4–6 years of culinary experience, with at least 2 years in a Sous Chef or similar leadership role in a 4- or 5-star hotel or upscale restaurant.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of international cuisine, culinary techniques, and contemporary food presentation.</span></span><br><span><span>• </span></span><span><span>Experience in managing large kitchen brigades and multiple outlets (banquets, à la carte, room service).</span></span><br><span><span>• </span></span><span><span>Excellent culinary skills with attention to quality and detail.Proven leadership and team management abilities.</span></span><br><span><span>• </span></span><span><span>Strong time management, planning, and organizational skills.</span></span><br><span><span>• </span></span><span><span>Good understanding of food cost, inventory control, and kitchen administration.</span></span><br><span><span>• </span></span><span><span>Knowledge of HACCP, food safety standards, and local regulatory requirements.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>