Model Jobs in Oman
517 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p>Job title Expert SAP Technical -Security Grade Stream People & Technology Function Corporate IDS Location Oman -Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager SAP Technical Direct reports 0 Job purpose Leads the design, governance, and administration of SAP Technical Security to ensure the confidentiality, integrity, and availability of SAP systems and data. The role provides expert support for SAP Access Control through the SAP GRC suite, advises both business and SAP technical teams on best practice security models, and develops strong access and compliance controls across all SAP landscapes. It safeguards the organization from internal and external threats, ensures alignment with regulatory and corporate requirements, and promotes a culture of security awareness across the enterprise.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Develop and maintain SAP security policies, standards, and guidelines aligned with best practices, regulatory requirements, and corporate governance.</li><li>Design and implement role-based access control (RBAC), authorization concepts, and segregation of duties (SoD) frameworks to ensure least privilege access.</li><li>Architect and design SAP security solutions that meet OQ GRC requirements.</li><li>Implement and maintain security controls within S/4HANA, BW/BI, SAP SCM, SAP BTP and Business Objects.</li><li>Work directly with business users to establish security controls that support compliance while enabling business operations.</li><li>Provide expert-level operational support for SAP production security incidents, enhancements, role design, authorization errors, user administration, and SAP GRC system management.</li><li>Monitor and self-assign incoming SAP security and user administration tickets, ensuring timely and accurate resolution.</li><li>Manage user provisioning, role assignments, and access requests using SAP Identity Management (IDM), SAP Access Control (GRC), and relevant IAM tools.</li><li>Conduct periodic user access reviews, access certifications, and compliance assessments to ensure adherence to policies and regulations.</li><li>Collaborate with the Cybersecurity/SOC team to review SAP related SIEM alerts, security events, and audit logs, providing SAP expertise during investigations</li><li>Investigate security incidents, perform root cause analysis, and coordinate resolution with IT Security, SAP Basis, and business stakeholders.</li><li>Conduct regular security audits , assessments, and compliance reviews to validate the effectiveness of SAP controls and recommend remediation actions.</li><li>Prepare documentation and evidence for internal and external audits, ensuring compliance with requirements such as GDPR and SOX.</li><li>Perform vulnerability assessments, security scans, and penetration tests on SAP systems to identify and remediate weaknesses.</li><li>Coordinate the deployment of SAP security patches, notes, and corrections to maintain system integrity.</li><li>Deliver SAP security awareness training for users, administrators, and stakeholders to strengthen the organization s security culture.</li><li>Develop security procedures, guidelines, and training materials tailored to different user roles and business processes.</li></ul><p>Key interactions</p><ul><li>Internal: People & Technology & Corporate IDS</li><li>External: 3rd party Contractors, Vendors & Suppliers</li></ul><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of a Bachelor's degree IT or related disciplines.</li><li>Certification in SAP security (e.g., SAP Certified Technology Associate - Security with SAP NetWeaver), is a plus.</li><li>SAP Basis Certified, SAP GRC Certified and relevant cloud/security certifications are a plus.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>A minimum of 8-10 years of experience in SAP security roles, with expertise in SAP security architecture, user management, access controls, and compliance.</li><li>Experience with security standards, frameworks, and regulations such as ISO 27001, NIST Cybersecurity Framework, GDPR, and SOX.</li><li>Experience in leading teams of SAP Security and SAP GRC Resources</li><li>Experience in implementing SAP Basis and Security Modules.</li><li>Experience in project managing SAP Security implementations across S/4HANA, BW/BI, and Fiori landscapes.</li><li>Excellent critical thinking skills, with the ability to analyze complex security issues, assess risks, and propose effective solutions.</li><li>Effective communication, collaboration, and stakeholder management skills, with the ability to interact effectively with technical teams, business users, and audit teams.</li><li>Analytical skills.</li><li>Planning skills.</li><li>Forward thinking.</li><li>Strong presentation skills.</li><li>Business Results Orientation.</li><li>Prioritization skills.</li><li>Computer Literacy including MS Office.</li><li>Advanced SAP software knowledge and a full understanding of security roles related to SAP user profiles is an advantage.</li><li>Strong knowledge of SAP security technologies and tools, including SAP IDM, SAP GRC, SAP SIEM, and SAP Security Notes.</li><li>Understanding of coding languages (SAP ABAB ABAP, SAP Fiori, Java, JavaScript).</li><li>Familiarity with integration middleware, ETL platforms, mobility solutions, and cloud-based services</li><li>Strong understanding of O&G ERP business process.</li><li>Understanding of audit and business controls functions and its related SAP Security.</li><li>Project Management.</li></ul>
<p>Job title Expert SAP Technical -Security Grade Stream People & Technology Function Corporate IDS Location Oman -Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager SAP Technical Direct reports 0 Job purpose Leads the design, governance, and administration of SAP Technical Security to ensure the confidentiality, integrity, and availability of SAP systems and data. The role provides expert support for SAP Access Control through the SAP GRC suite, advises both business and SAP technical teams on best practice security models, and develops strong access and compliance controls across all SAP landscapes. It safeguards the organization from internal and external threats, ensures alignment with regulatory and corporate requirements, and promotes a culture of security awareness across the enterprise. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsResponsibilities</p><ul><li>Develop and maintain SAP security policies, standards, and guidelines aligned with best practices, regulatory requirements, and corporate governance.</li><li>Design and implement role-based access control (RBAC), authorization concepts, and segregation of duties (SoD) frameworks to ensure least privilege access.</li><li>Architect and design SAP security solutions that meet OQ GRC requirements.</li><li>Implement and maintain security controls within S/4HANA, BW/BI, SAP SCM, SAP BTP and Business Objects.</li><li>Work directly with business users to establish security controls that support compliance while enabling business operations.</li><li>Provide expert-level operational support for SAP production security incidents, enhancements, role design, authorization errors, user administration, and SAP GRC system management.</li><li>Monitor and self-assign incoming SAP security and user administration tickets, ensuring timely and accurate resolution.</li><li>Manage user provisioning, role assignments, and access requests using SAP Identity Management (IDM), SAP Access Control (GRC), and relevant IAM tools.</li><li>Conduct periodic user access reviews, access certifications, and compliance assessments to ensure adherence to policies and regulations.</li><li>Collaborate with the Cybersecurity/SOC team to review SAP related SIEM alerts, security events, and audit logs, providing SAP expertise during investigations</li><li>Investigate security incidents, perform root cause analysis, and coordinate resolution with IT Security, SAP Basis, and business stakeholders.</li><li>Conduct regular security audits , assessments, and compliance reviews to validate the effectiveness of SAP controls and recommend remediation actions.</li><li>Prepare documentation and evidence for internal and external audits, ensuring compliance with requirements such as GDPR and SOX.</li><li>Perform vulnerability assessments, security scans, and penetration tests on SAP systems to identify and remediate weaknesses.</li><li>Coordinate the deployment of SAP security patches, notes, and corrections to maintain system integrity.</li><li>Deliver SAP security awareness training for users, administrators, and stakeholders to strengthen the organization s security culture.</li><li>Develop security procedures, guidelines, and training materials tailored to different user roles and business processes.</li></ul><p>Key interactions</p><ul><li>Internal: People & Technology & Corporate IDS</li><li>External: 3rd party Contractors, Vendors & Suppliers</li></ul><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a Bachelor s degree IT or related disciplines. <br>Certification in SAP security (e.g., SAP Certified Technology Associate - Security with SAP NetWeaver), is a plus. <br>SAP Basis Certified, SAP GRC Certified and relevant cloud/security certifications are a plus. <br>Language Excellent knowledge of written, read, and spoken English (required)</p><p>Background and experience</p><p>Competencies and skills</p><ul><li>A minimum of 8-10 years of experience in SAP security roles, with expertise in SAP security architecture, user management, access controls, and compliance.</li><li>Experience with security standards, frameworks, and regulations such as ISO 27001, NIST Cybersecurity Framework, GDPR, and SOX.</li><li>Experience in leading teams of SAP Security and SAP GRC Resources</li><li>Experience in implementing SAP Basis and Security Modules.</li><li>Experience in project managing SAP Security implementations across S/4HANA, BW/BI, and Fiori landscapes.</li></ul><p>Soft:</p><ul><li>Excellent critical thinking skills, with the ability to analyze complex security issues, assess risks, and propose effective solutions.</li><li>Effective communication, collaboration, and stakeholder management skills, with the ability to interact effectively with technical teams, business users, and audit teams.</li><li>Analytical skills.</li><li>Planning skills.</li><li>Forward thinking.</li><li>Strong presentation skills.</li><li>Business Results Orientation.</li><li>Prioritization skills.</li></ul><p>Technical:</p><ul><li>Computer Literacy including MS Office.</li><li>Advanced SAP software knowledge and a full understanding of security roles related to SAP user profiles is an advantage.</li><li>Strong knowledge of SAP security technologies and tools, including SAP IDM, SAP GRC, SAP SIEM, and SAP Security Notes.</li><li>Understanding of coding languages (SAP ABAB ABAP, SAP Fiori, Java, JavaScript).</li><li>Familiarity with integration middleware, ETL platforms, mobility solutions, and cloud-based services</li><li>Strong understanding of O&G ERP business process.</li><li>Understanding of audit and business controls functions and its related SAP Security.</li><li>Project Management.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p>Senior Infrastructure Investment Officer Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9) INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program. The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs). The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>PURPOSE</p><ul><li>Support the preparation of Work Plan and conduct related analysis for a dedicated Infrastructure and Sustainability Trust Fund (ISTF) in partnership with a national development bank.</li><li>Contribute to the drafting of the ISTF Operating Manual and related validation process.</li><li>Support operationalization of the ISTF.</li><li>Contribute to the development of risk management tools for the domestic bank partner to manager debt and equity portfolios, as well as monitoring, reporting and verification mechanisms.</li><li>Support the development of an investment pipeline in alignment with ARISE program and its thematic priorities.</li><li>Prepare investment documentations, including investment briefs, memos, presentations, financial models, and scenario analysis.</li><li>Lead investment roadshows from targeting appropriate funding institutions and agencies such as international funds, bilateral and multilateral funding mechanisms, private equity funds, guarantee funds and other climate investors.</li><li>Provide technical guidance to junior staff in the country team.</li></ul><p>ENGAGEMENT</p><ul><li>The scope of work will include indenting and engaging with government partners, private and public sector finance institutions and initiatives. The Senior Officer shall:Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of GGGI s Oman country program ensuring continued relevance in investment projects</li><li>Support the development of partnerships with national and regional institutions including DFIs and investor communities as well as government bodies</li><li>Engage financial institutions and commercial lenders in the development of projects to ensure that the initiatives projects adequately represent their vision, interests, criteria, and objectives.</li><li>Facilitate, where necessary, connections between public and private institutions to develop investment projects and/or innovative funding mechanisms.</li><li>Collaborate with project developers and support selected partners in project documentation following the best global practices.</li><li>Support further development and expansion of GGGI's network of financial institutions, banks, funds and other relevant organizations both domestically and internationally.</li><li>Carry out additional investment-related tasks as assigned</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A master's degree in finance, accounting, business management or economics. Relevant financial certifications such as CFA will be an added advantage.</li><li>Preferred 7-10 years of relevant professional experience related to project development, direct investments and financial modeling.</li><li>Solid understanding of various financial products, debt/equity instruments being used in MENA finance/investment sector. Direct working experience with any of these products is a must.</li><li>Familiarity with green investment, climate finance, or sustainable development sectors is desirable.</li><li>Excellent Arabic and English writing skills is a must, writing examples might be requested as well as potentially a written exercise as part of the selection procedure.</li><li>At least 2 years of international experience living and working outside of home country.</li></ul><p>FUNCTIONAL</p><ul><li>Strong analytical and financial modeling skills.</li><li>Understanding of investment processes and project development.</li><li>Ability to collaborate effectively with stakeholders across sectors.</li><li>Strong organizational and communication skills.</li><li>Ability to support multiple tasks and deliver outputs within deadlines.</li></ul><p>CORPORATE</p><ul><li>Understand and actively supports GGGI's mission, vision and values.</li><li>Outstanding stakeholder engagement, client relationship, communication, teamwork, and consensus building.</li><li>Process and share information easily and excellent at problem solving.</li><li>Manage emotions and stress positively, builds rapport and resolves conflict easily.</li><li>Promote creativity and innovation among staff.</li><li>Work effectively with other teams of a high degree of cultural and professional diversity.</li></ul>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent – signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent – signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Database Administration & Management:</p>
<p>Install, configure, and maintain Microsoft SQL Server environments (multiple versions).</p>
<p>Manage and administer PostgreSQL databases in production and development environments.</p>
<p>Provide basic administration support for Oracle databases (secondary responsibility).</p>
<p>Monitor database performance, identify bottlenecks, and implement tuning improvements.</p>
<p>Manage database backup, recovery, and disaster recovery (DR) strategies.</p>
<p>Manage and support database environments hosted on cloud platforms, ensuring performance, availability, security, and cost optimization.</p>
<p>Perform regular health checks and ensure high availability.</p>
<p>Maintain database security, including user roles, permissions, and access control.</p>
<p>Ensure compliance with internal IT policies, security standards, and audit requirements.</p>
<p> </p>
<p>SQL Development & Optimization:</p>
<p> Design, develop, and optimize stored procedures, functions, views, and complex SQL queries.</p>
<p> Perform query tuning and execution plan analysis to improve performance.</p>
<p> Support application teams with efficient database design and query logic.</p>
<p> Maintain and optimize database indexing strategies.</p>
<p> Implement database auditing and logging mechanisms.</p>
<p> </p>
<p>Data Integration & ETL:</p>
<p> Design and support ETL processes for data migration, transformation, and integration.</p>
<p> Work with ETL tools (e.g., SSIS or equivalent) to manage data pipelines.</p>
<p> Ensure data accuracy, consistency, and integrity across systems.</p>
<p> Support integration between ERP systems, data warehouse, and other applications.</p>
<p> Assist in building data feeds for reporting tools such as Power BI.</p>
<p> </p>
<p>Monitoring & Operations:</p>
<p>Monitor database servers, jobs, and scheduled tasks.</p>
<p>Troubleshoot and resolve database-related incidents within SLA.</p>
<p>Review logs, disk usage, and system performance metrics.</p>
<p>Coordinate with infrastructure teams for storage, backups, and server performance.</p>
<p>Ensure database environments (Dev/UAT/Prod) are aligned and consistent.</p>
<p>Support & Collaboration:</p>
<p>Provide database support for ERP systems and other enterprise applications.</p>
<p>Assist developers in database-related issues and performance tuning.</p>
<p>Coordinate with vendors for database-related support and upgrades.</p>
<p>Participate in system upgrades, migrations, and implementation projects.</p>
<p>Provide after-hours support when required.</p>
<p> </p>
<p> Documentation & Governance:</p>
<p>Maintain up-to-date database documentation (architecture, configurations, procedures).</p>
<p>Document backup, recovery, and DR procedures.</p>
<p>Ensure proper change management and version control for database objects.</p>
<p>Support audits and compliance reviews related to databases.</p>
<p> </p>
<p> </p>
<p>Security & Data Governance Collaboration:</p>
<p>Work closely with the Cybersecurity / SOC team to identify, assess, and remediate database-related vulnerabilities.</p>
<p>Support vulnerability assessments, penetration testing activities, and ensure timely closure of database security findings.</p>
<p>Implement database security best practices including patching, encryption, auditing, and access control.</p>
<p>Participate in security incident response activities related to database systems.</p>
<p>Contribute to Data Warehouse initiatives, supporting:</p>
<p>Data governance frameworks and standards</p>
<p>Master data management (MDM) practices</p>
<p>Data quality and consistency across systems</p>
<p>Design and understanding of data marts and data models</p>
<p> Collaborate with Data Warehouse and BI teams to ensure proper data structuring, transformation, and availability.</p>
<p> </p>
<p>Vendor & Contract Management (Database Domain):</p>
<p>Act as the focal point for all database-related vendors, tools, and software solutions.</p>
<p>Coordinate with vendors for support, maintenance, upgrades, and issue resolution.</p>
<p>Manage and track database-related contracts, licenses, and renewals (e.g., SQL Server, PostgreSQL tools, monitoring solutions).</p>
<p>Support the evaluation, selection, and implementation of new database technologies and tools in alignment with business requirements.</p>
<p>Ensure all vendor activities comply with organizational policies, security standards, and governance frameworks.</p>
<p>Work closely with procurement and IT management on database-related purchases and initiatives, providing technical input and recommendations.</p>
<p>Monitor vendor performance and ensure adherence to agreed SLAs and support commitments.</p>
<p> </p>
<p> </p>
<p>Day-To-Day Operations:</p>
<p>Monitor and maintain the performance, availability, and overall health of the database systems, primarily Microsoft SQL Server and PostgreSQL, ensuring optimal functionality across production, UAT, and development environments.</p>
<p>Execute, analyze, and continuously optimize complex SQL queries, stored procedures, functions, and views to support business applications, reporting requirements, and data integration processes.</p>
<p>Proactively review database logs, job executions, and system resource utilization (CPU, memory, disk space), taking corrective actions to prevent performance degradation or system failures.</p>
<p>Manage and monitor database backup processes, restoration procedures, and scheduled maintenance activities, ensuring data integrity and readiness for disaster recovery scenarios.</p>
<p>Handle database user management activities, including creation, modification, and revocation of access rights, while ensuring compliance with security policies and segregation of duties.</p>
<p>Collaborate closely with the Cybersecurity (SOC) team to monitor, assess, and remediate database-related vulnerabilities, participate in security incident investigations, and ensure timely application of patches and security controls.</p>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li>
<li>OR</li>
<li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the Management Development Program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li>
<li>OR</li>
<li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the Management Development Program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing and Administering Employee Training<br>• Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.<br>• Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.<br>• Promotes and informs employees about all training programs.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Ensures adult learning principles are incorporated into training programs.<br>• Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).<br>Managing Employee Development programs<br>• Provides additional training to participants to increase skills (e.g., HR skills).<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Oversees the Management Development Program.<br>• Coaches managers to enhance own performance and to improve the performance of employees.<br>• Develops specific training to improve service performance.<br>• Works with leadership team to determine development needs of managers.<br>• Designs, develops and delivers a supervisory development program to build effective supervisory skills.<br>• Drives brand values and philosophy in all training and development activities.<br>Developing Training Program Plans<br>• Develops and maintains an annual or quarterly training calendar.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Develops implements and maintains a property orientation program for employees to introduce the company and the culture.<br>• Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.<br>Evaluating Training Program Effectiveness<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Measures transfer of learning from training courses to the operation.<br>• Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB PURPOSE: This role is responsible for independently executing and leading internal audit assignments focused on the organization's investment activities, portfolio companies, and investment-related governance processes, while also supporting the broader Internal Audit plan through audits of corporate, financial, operational and other support functions as required The role assesses the adequacy and effectiveness of governance, risk management, financial controls, and decision-making across the investment lifecycle, including deal sourcing, due diligence, valuation, approval, execution, portfolio monitoring, performance reporting, and exit activities. The position contributes to the development of the risk-based audit plan, performs reviews in line with IIA standards, and provides professional insights and providing practical, value-adding recommendations to management and the Audit & Risk Committee that strengthen investment governance, safeguard value, improve decision quality, and mitigate financial, operational, regulatory, and reputational risks. The role will also undertake and/or support risk-based audits across corporate and support functions, contributing to the overall delivery of the Internal Audit Plan. The Lead also ensures effective follow-up on audit actions, coordinates with relevant internal and external stakeholders, and maintains the highest standards of integrity, objectivity, and confidentiality in all audit activities. KEY ACCOUNTABILITIES: Strategic & Planning: Develop and maintain a risk-based Internal Audit coverage strategy for investments and asset management, aligned with the Company s investment strategy, portfolio objectives, risk profile and Internal Audit mandate. Maintain an up-to-date understanding of the investment portfolio, including subsidiaries, associates, strategic investments, distressed assets and investments undergoing turnaround or restructuring Identify significant and emerging investment risks requiring Internal Audit attention Recommend appropriate audit coverage, frequency and depth based on risk, materiality, complexity and strategic importance. Lead the investment and asset management component of the risk-based Annual Internal Audit Plan Contribute to the overall development of the Internal Audit Plan by assessing risks across corporate and support functions Support the Head of Internal Audit in ensuring appropriate coverage of the Company's key risks without unnecessary duplication with other assurance providers Perform periodic risk assessments of investment and asset management activities and relevant portfolio companies. Provide timely insights to the Head of Internal Audit and Audit & Risk Committee on significant investment and asset management risks Identify opportunities to improve portfolio oversight, governance, performance monitoring, risk management and value preservation. Participate, where appropriate and without compromising Internal Audit independence, in advisory reviews relating to significant investment or asset-management initiatives. Functional Responsibilities: Lead and independently execute end-to-end audits covering investment and asset management activities , including investment governance and & decision making, , investment appraisal & due diligence, portfolio asset management, investment valuation & performance, divestments & exits and post-investment reviews.. Act as the Internal Audit subject-matter lead for investments and asset management Provide coaching and technical support to other Internal Audit team members on investment-related assignments Assess the reliability of investment papers, financial models, valuation assumptions, portfolio performance reports, and management information used for decision-making. Review the design and operating effectiveness of controls over investment transactions, documentation, conflicts of interest, related-party matters, and post-investment monitoring. Perform risk assessment, data analysis, process walkthroughs, sample testing, and control testing, and maintain clear, well-documented working papers in accordance with the Internal Audit Charter, approved methodology and applicable IIA Standards. Identify opportunities to use data analytics, technology and continuous monitoring to strengthen investment audit coverage. Support Internal Audit quality assurance and continuous improvement initiatives Support development of Internal Audit capability in investment and asset-management risk assessment and auditing. Draft audit observations supported by evidence and root cause analysis, discuss findings constructively with stakeholders, and agree practical and value-adding recommendations. Prepare high-quality audit reports for management and governance committees, highlighting significant investment, financial, operational, regulatory, and reputational risks. Monitor and follow up on agreed audit actions relating to investment activities and portfolio companies, ensuring timely and sustainable closure. Coordinate, where required, with external auditors, valuation specialists, consultants, regulators, and other assurance providers. Contribute to knowledge sharing, continuous improvement, and the adoption of leading practices in investment governance and internal audit. In addition to investment-related audits, participate in or lead audits covering other areas included within the approved Internal Audit Plan. The position will be expected to apply the same risk-based audit approach across these areas while maintaining primary specialization in investments and asset management COMMUNICATIONS & WORKING RELATIONSHIPS: Internal: Investment, Portfolio Management, Strategy, Finance, Risk, Legal, Compliance, and other relevant functional teams. Investment committees, management committees, and portfolio company representatives. External: External auditors and outsourced internal audit providers. Valuation specialists, investment advisors, consultants, and due diligence providers. Regulators, government bodies, and other relevant external stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Investment, Economics, Business Administration, or a related field.</li><li>CIA, ACCA, CPA, CFA, or an equivalent professional qualification is preferred.</li><li>Minimum 5 years' relevant experience in internal audit, investment audit, external audit, investment management, private equity, or portfolio oversight.</li><li>Experience in a Big 4 audit firm, investment management company, sovereign wealth fund, private equity firm, or holding company is valuable.</li><li>Experience involving distressed assets, turnaround plans, restructuring, divestment or post-investment reviews would be an advantage.</li><li>Experience in auditing corporate and support functions is desirable.</li><li>Practical exposure to investment valuation, financial modelling, due diligence, transaction governance, and portfolio performance reporting is preferred</li><li>IIA Standards and Internal Audit Methodology</li><li>Risk-Based Audit Planning and Execution</li><li>Strong knowledge of investment and asset management processes and associated risks</li><li>Good knowledge of financial statements, financial analysis, valuation and investment performance measurement</li><li>Strong understanding of internal audit methodologies, risk assessment and internal control frameworks</li><li>Financial Modelling and Investment Valuation</li><li>Data Analytics and Control Testing</li><li>Fraud Risk, Conflicts of Interest, and Related-Party Reviews</li><li>Strong report-writing and presentation skills</li><li>Stakeholder Engagement</li><li>Fostering Innovation</li><li>Agility</li><li>Analytical Thinking</li><li>Fostering Communication</li><li>Outcome Driven</li><li>Operational Excellence</li><li>Forward Thinking</li><li>Critical Thinking</li><li>Quality Focus</li><li>Time Management</li><li>Solidarity</li><li>Strategic and commercial thinking</li><li>Ability to challenge management constructively work independently and lead complex assignments</li><li>High integrity, confidentiality and professional objectivity</li><li>Strong teamwork and knowledge-sharing capabilities</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title General Counsel Grade Stream Legal Function Legal Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to OQEP CEO Direct reports VP Legal Principal Legal Counsel (2) Business Partner Legal Job purpose To lead and oversee the company s legal, governance, and compliance functions, ensuring the organization operates within a robust legal and regulatory framework while supporting the delivery of strategic and operational objectives. The General Counsel serves as the principal legal advisor to the Chief Executive Officer and Executive Leadership Team, providing authoritative guidance on legal risk, corporate governance, commercial transactions, and regulatory compliance across all business activities. The role ensures the development and implementation of an integrated legal strategy that protects the company s interests, supports major commercial and operational initiatives, and strengthens governance, compliance, and ethical standards across the organization. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Strategic Legal Leadership Serve as the chief legal advisor to the CEO and Executive Leadership Team on all legal, regulatory, and governance matters affecting the organization. Develop and implement the company s legal strategy aligned with corporate objectives, risk appetite, and regulatory requirements. Provide legal oversight for major commercial agreements, strategic partnerships, investments, joint ventures, and complex transactions. Ensure proactive legal risk management across all operational, commercial, and corporate activities. Corporate Governance & Compliance Lead the development and implementation of robust corporate governance frameworks aligned with regulatory requirements and best practices. Oversee compliance programs to ensure adherence to applicable laws, regulations, and internal policies. Advise the CEO and Board on governance matters, legal exposure, and regulatory developments affecting the company. Promote a strong culture of ethics, integrity, and compliance across the organization. Legal Support for Business & Operations Provide legal oversight and guidance for operational and commercial activities including technical service divisions, maintenance operations, HSSE activities, operational contracts, and project development initiatives. Ensure legal support is effectively provided to operational departments including B60 operations and other core upstream activities. Guide legal review of major capital projects, procurement strategies, operational agreements, and service contracts. Support operational leadership in mitigating contractual, regulatory, and operational legal risks. Corporate & Support Function Legal Advisory Provide legal advisory and oversight for corporate and support functions including HR, Finance, IT, and other corporate services. Ensure employment practices, financial governance, procurement activities, and digital initiatives comply with applicable legal and regulatory frameworks. Support transformation initiatives, corporate restructuring, and strategic business changes from a legal perspective. Contracting & Commercial Risk Management Oversee legal review and negotiation of complex commercial agreements, including upstream contracts, service agreements, partnerships, and procurement arrangements. Ensure contractual frameworks appropriately allocate risk and protect the company s financial and operational interests. Support dispute prevention and resolution strategies including arbitration, mediation, and litigation when necessary. Leadership & Organizational Development Lead and develop the Legal function to ensure high-quality legal advisory services across the organization. Provide leadership to direct reports including the VP Legal and Principal Legal Counsel, ensuring effective delivery of legal services across operational and corporate functions. Foster strong collaboration between legal teams and operational, commercial, and corporate departments. Develop internal legal capabilities, processes, and systems to enhance efficiency and effectiveness of legal services. Stakeholder & External Relationship Management Represent the organization in legal matters with regulators, partners, joint ventures, and external legal advisors. Manage relationships with external counsel and ensure effective use of legal resources. Support the CEO and leadership team in negotiations with key stakeholders and strategic partners. Key interactions Internal: OQ.SAOC, EP Functions External: Staffing specialized Contractors, Vendors & Suppliers Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification required is a college graduate degree in law, Master or any other qualification is a plus. Excellent knowledge of written, read, and spoken English (required) 18+ years of experience in law as a senior member of a corporate legal function (required) Legal for Energy Industry with +5 years as senior member of a corproate legal function or partner in a law firm. A deep understanding of relevant laws and regulations is essential for this role, including expertise in areas such as environmental law, labour law, and contract law. Strong experience in: Long experience in Upstream legal frame. Legal Compliance, Legal Operation Corporate Law, Omani law or British law under Oil & Gas frame. Corporate Governance. Deep understanding of Local and multinational contracts & agreements relevant laws and regulations is essential for this role, including expertise in areas such as environmental law, labour law, and contract law. Soft : Strong leadership skills: Leader able to inspire and motivate a team, and who can work effectively with other members of the executive team to achieve the company's goals. Ability to analyse complex legal and business issues, identify potential risks, and develop strategies to mitigate those risks. Strategic thinking about the business and its goals, and to develop legal strategies that align with those goals. Excellent communication skills with the ability to communicate complex legal issues to non-legal stakeholders and to negotiate effectively with outside parties and negotiate / influence. Ability to influence internal and external stakeholders and to communicate at various corporate levels. Ability to work across different functions. Ability to work with diverse cultural backgrounds. Engages & inspires people to collaborate and share knowledge to achieve common goals. Empowering & developing high performing Teams for a competitive advantage Promotes Teamwork and an environment of Diversity & Inclusion Builds trust by meeting commitments & creating an environment of transparency and accountability. Models and ensures commitment with business aspirations, ethics & guidelines. Maintaining effective, accurate and transparent communication with all stakeholders & community Pursues innovation & continuous improvement. Takes accountability for a performance culture that delivers continuous transformation. Ethics and integrity Capable of inspiring and leading change Technical: Computer literacy including MS Office Ability to balance legal requirements with commercial goals and to build strong relationships with stakeholders is key to success in this role. Strong understanding of the Upstream industry and its commercial drivers Conduct legal negotiation. Ability to identify and manage legal risks, including the ability to develop and implement risk management strategies. Leads a solution-based approach to planning and deliver competitive results. Transforms strategic insight into achieving business excellence.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>