Hotel Jobs in Oman 2026

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Sales Executive - Responsible for Sales

On-site - Oman - muscat 18 August 2026

Hospitality & Tourism

Sales Executive (Junior) Company: OctopusBiz Location: Muscat, Oman Employment Type: Full-TimeAbout OctopusBiz OctopusBiz is a growing Omani business supplying hospitality products and business solutions to hotels, restaurants, and commercial clients across Oman. We're built on reliable products, competitive pricing, and strong customer relationships — and as we expand, we're looking for a motivated Junior Sales Executive to help grow our customer base.Role Overview You'll identify potential customers, visit businesses, present our products, and build long-term client relationships. This role suits someone who enjoys sales, meeting new people, and building a career in business development.Key Responsibilities<ul><li>Identify and approach potential customers such as hotels, restaurants, cafés, and other businesses</li><li>Conduct sales visits and product presentations</li><li>Build and maintain strong client relationships</li><li>Follow up with prospects and convert leads into sales</li><li>Maintain a pipeline of opportunities and track sales activities</li><li>Coordinate with the operations team on product availability and delivery</li><li>Provide feedback on market trends, customer needs, and competitor activity</li></ul>Requirements<ul><li>Diploma or Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>0–3 years of experience in sales, retail, or customer service</li><li>Strong communication and interpersonal skills</li><li>Self-motivated with a willingness to learn and grow in sales</li><li>Ability to conduct regular field visits</li><li>Valid Omani driving license preferred</li><li>Omani candidates preferred</li></ul>Compensation & Benefits<ul><li>Salary: OMR 350/month</li><li>Company car provided for sales activities</li><li>Company phone provided for business communication</li><li>Attractive incentive scheme based on sales performance</li><li>Opportunity to grow within a developing company</li></ul>

Full Time Bayt

Mechanical Technician - 4 & 5-Star Hotel - Europe

On-site - Oman - muscat 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client, an award-winning group of hotels in Europe, is seeking an experienced Mechanical Technician to join their Engineering team. The successful candidate will be responsible for the maintenance, repair, and efficient operation of the hotel's mechanical systems and equipment, ensuring a safe, comfortable, and well-maintained environment for guests and staff. Responsibilities Perform preventive and corrective maintenance on hotel mechanical systems and equipment. Inspect, troubleshoot, repair, and maintain HVAC, pumps, motors, boilers, plumbing-related mechanical equipment, and other building systems . Identify mechanical faults and carry out appropriate repairs to minimize equipment downtime. Monitor the operation and performance of mechanical equipment and report defects or potential issues. Conduct routine inspections and preventive maintenance in guest rooms, public areas, back-of-house areas, and plant rooms. Safely use and maintain mechanical tools, equipment, and testing instruments. Assist with installation, replacement, and commissioning of mechanical equipment and systems when required. Maintain accurate records of maintenance work, repairs, and equipment issues. Follow hotel health, safety, hygiene, and environmental procedures. Coordinate with the Engineering/Maintenance team and external contractors when required. Maintain a clean and organized work area and ensure tools and equipment are properly stored. Perform other related duties as assigned by the Engineering or Maintenance Manager. Competitive salary as per market standards Proven experience as a Mechanical Technician, Mechanical Maintenance Technician, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar technical environments. Technical or vocational qualification in Mechanical Engineering, Mechanical Maintenance, HVAC, or a related field is preferred. Good knowledge of mechanical systems, equipment, maintenance, and troubleshooting. Practical experience with HVAC systems, pumps, motors, boilers, and other mechanical equipment. Ability to diagnose mechanical faults and perform repairs and preventive maintenance. Familiarity with maintenance tools, testing equipment, and safety procedures. Ability to read and understand basic technical drawings, manuals, and equipment specifications. Proficient in English. Willingness to relocate and work in Cyprus if selected. </div>

Full Time Bayt

Gardener - 4 & 5-Star Hotel - Europe

On-site - Oman - muscat 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client, an award-winning hotel group in Cyprus, is seeking an experienced Gardener to join their team and maintain the landscaping and grounds of their prestigious hotel properties. The successful candidate will be responsible for maintaining gardens, lawns, plants, trees, and landscaped areas to ensure the property consistently meets the high standards expected of a 4- and 5-star hotel. Responsibilities Maintain gardens, lawns, flower beds, trees, shrubs, and other landscaped areas. Perform planting, pruning, trimming, watering, fertilizing, and general plant care. Maintain lawns through mowing, edging, aeration, and other necessary treatments. Identify and address plant diseases, pests, and other landscaping issues. Operate and maintain gardening tools, machinery, and equipment safely. Keep outdoor areas clean, attractive, and well-presented at all times. Assist with seasonal planting and landscaping projects. Maintain irrigation systems and report any faults or repairs required. Remove weeds, leaves, debris, and other unwanted materials from landscaped areas. Follow proper health, safety, and environmental procedures. Coordinate with the Engineering or Grounds Maintenance team as required. Perform other related duties assigned by the supervisor or management. Competitive salary as per market standards Proven experience as a Gardener, Groundskeeper, Landscaper, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar environments. Technical or vocational training in Horticulture, Landscaping, Gardening, Agriculture, or a related field is preferred. Good knowledge of plants, flowers, trees, shrubs, lawns, and general garden maintenance. Practical experience with pruning, planting, fertilizing, watering, mowing, and pest control. Familiarity with irrigation systems and gardening tools/equipment. Ability to identify common plant diseases, pests, and maintenance issues. Good physical fitness and ability to perform outdoor and manual work. Proficient in English. Willingness to relocate and work in Cyprus if selected. </div>

Full Time Bayt

Hotel Cleanliness Supervisor

On-site - Oman - muscat 11 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time Bayt

Painter/Polisher

On-site - Oman - muscat 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client, an award-winning hotel group in Cyprus, is seeking experienced and skilled Painters / Polishers to join their team and contribute to maintaining the high standards of their prestigious properties. In this role, you will be responsible for maintaining and improving the appearance and condition of hotel interiors, public areas, guest rooms, back-of-house areas, furniture, fixtures, and other surfaces. The role requires strong attention to detail, a high standard of workmanship, and the ability to work efficiently while maintaining the quality standards expected in a luxury hotel environment. Responsibilities Perform painting, repainting, touch-ups, and decorative finishing throughout the hotel. Prepare surfaces through cleaning, sanding, filling, priming, and minor repairs. Apply paints, stains, varnishes, lacquers, and other finishing products as required. Polish and refinish wooden furniture, doors, fixtures, and other surfaces. Repair and restore damaged or worn painted and polished surfaces. Maintain guest rooms, public areas, back-of-house areas, and other hotel facilities. Ensure high-quality workmanship while minimizing disruption to guests and hotel operations. Safely use and maintain painting, polishing, and maintenance tools and equipment. Follow all hotel health, safety, hygiene, and environmental procedures. Keep work areas clean and organized and properly store tools and materials. Coordinate with the Engineering/Maintenance team and report defects or maintenance issues. Perform other related duties as assigned by the Engineering or Maintenance Manager. Competitive salary as per market standards Proven experience as a Painter, Polisher, or Maintenance Painter, preferably within hotels, resorts, facilities management companies, large commercial properties, or similar technical environments. Technical or vocational training/certification in Painting, Decorating, Carpentry, or a related trade. Previous experience in 4- or 5-star hotels is highly advantageous. Good knowledge of painting techniques, surface preparation, and decorative finishes. Practical experience with furniture and wood polishing/refinishing is an advantage. Ability to work with different types of paints, varnishes, stains, lacquers, and finishing materials. Ability to identify surface defects and carry out appropriate repairs and preparation. Proficient in English. Willingness to relocate and work in Cyprus if selected. </div>

Full Time Bayt

Hotel Electrician - 4 and 5 Star Hotel - Europe

On-site - Oman - muscat 7 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client an award winning group of hotels in Cyprus are looking for an experienced Electrical Engineer to maintain the electrical systems in their hotels. As the company marks several decades and continues to invest in exciting new projects, this is an opportunity to join a hospitality business known for high standards and a long-term commitment to excellence. In this role, you will help support the smooth day-to-day running of premium hotel environments by ensuring essential electrical systems remain safe, reliable, and fully operational. You will play an important part in maintaining the guest experience while working closely with colleagues across engineering and maintenance to support both routine operations and urgent needs. Responsibilities Inspect, maintain, and repair hotel electrical systems and guest room equipment. Respond promptly to electrical faults to minimize disruption to hotel operations. Perform preventive maintenance on lighting, power distribution, and control panels. Ensure all electrical work complies with safety standards and hotel procedures. Coordinate with engineering and maintenance teams during renovations and urgent repairs. Competitive salary as per market standards Degree or diploma in Electrical Engineering. 3 to 5 years of experience maintaining electrical systems in a large hotel or similar commercial environment. Strong troubleshooting skills for lighting, power distribution, and control systems. Proficient in English. Willingness to relocate and work in Cyprus if selected. </div>

Full Time Bayt

Groups & Events Sales Manager

On-site - Oman - muscat 11 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY  The Groups & Events Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES  Managing Sales Activities • Manages sales efforts for the hotel including local corporate and social catering. • Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. • Responds to incoming catering opportunities for the hotel. • Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the hotel based on market conditions and hotel needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Designs, develops and sells creative catered events. • Maximizes revenue by up-selling packages and creative food and beverage. • Manages catering sales revenue and operation budgets, and provides forecasting reports. • Develops menus which drive sales. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. • Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities  • Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time Bayt

Duty Engineer

On-site - Oman - muscat 27 July 2026

Construction & Real Estate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you picture yourself as a Duty Engineer? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in. When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed. Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel. As a Duty Engineer, you will play a vital role in maintaining the hotel's building systems, guest rooms, and public areas to the highest standards. You will ensure all engineering operations support an exceptional guest experience while promoting safety, sustainability, and cost-effective maintenance. A little taste of your day-to-day <ul><li>Perform preventive and corrective maintenance on electrical, mechanical, HVAC, plumbing, and other building systems. </li><li>Respond promptly to guest maintenance requests and operational emergencies. </li><li>Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet IHG brand standards. </li><li>Troubleshoot equipment faults and carry out repairs efficiently to minimize downtime. </li><li>Monitor the performance of plant and engineering equipment, reporting any defects or major maintenance requirements. </li><li>Ensure compliance with health, safety, fire, and environmental regulations and hotel policies. </li><li>Support energy conservation and sustainability initiatives by promoting efficient use of utilities and resources. </li><li>Maintain engineering tools, equipment, and maintenance records accurately. </li><li>Work closely with other hotel departments to support daily operations and deliver excellent guest service. </li></ul>What do we need from you? <ul><li>Diploma or certification in Electrical, Mechanical, HVAC, or a related Engineering discipline. </li><li>Minimum of 3 years' experience in hotel engineering or facilities maintenance, including at least 2 years of experience in GCC countries. </li><li>Strong knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance. </li><li>Proven ability to troubleshoot, repair, and maintain hotel engineering systems efficiently. </li><li>Good communication, teamwork, and problem-solving skills. </li><li>Service-oriented with the ability to work independently and under pressure. </li><li>Willingness to work flexible shifts, including weekends, public holidays, and emergency call-outs when required. </li></ul> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> هل تتخيل نفسك مهندس مناوبات؟ في فندق Crowne Plaza Resort Salalah، هدفنا جعل السفر للأعمال فعالاً — وهذا هو دورك. عند انضمامك إلى Crowne Plaza Resort Salalah، أنت أكثر من مجرد لقب وظيفتك. نحن نبحث عن أشخاص منطلقين وواثقين وطموحين يتميزون في أدوارهم ويساعدون ضيوفنا على النجاح. يقع الفندق على مساحة 45 فداناً من الحدائق الاستوائية الجميلة وعلى امتداد شاطئ رملي نقي، وهو مثالي للأعمال والاجتماعات والسفر الترفيهي. كمهندس مناوبات، ستلعب دوراً حيوياً في الحفاظ على أنظمة مبنى الفندق، غرف الضيوف، والمناطق العامة وفق أعلى المعايير. ستتأكد من أن جميع عمليات الهندسة تدعم تجربة ضيف استثنائية مع تعزيز السلامة والاستدامة والصيانة الفعالة من حيث التكلفة. لمحة عن يومك المعتاد <ul><li>إجراء صيانة وقائية وتصحيحية على الأنظمة الكهربائية والميكانيكية وتكييف الهواء والتبريد والصرف الصحي وغيرها من أنظمة المبنى. </li><li>الاستجابة الفورية لطلبات صيانة الضيوف وحالات الطوارئ التشغيلية. </li><li>فحص غرف الضيوف والمناطق العامة والمرافق الخلفية للتأكد من مطابقتها لمعايير علامة IHG. </li><li>تشخيص أعطال المعدات وتنفيذ الإصلاحات بكفاءة لتقليل فترات التوقف. </li><li>مراقبة أداء معدات المصنع والهندسة، والإبلاغ عن أية عيوب أو احتياجات صيانة كبيرة. </li><li>الالتزام باللوائح الصحية والسلامة والحرائق والبيئة وسياسات الفندق. </li><li>دعم مبادرات حفظ الطاقة والاستدامة من خلال تعزيز الاستخدام الفعال للمرافق والموارد. </li><li>الحفاظ على أدوات الهندسة والمعدات وسجلات الصيانة بدقة. </li><li>العمل closely مع أقسام الفندق الأخرى لدعم العمليات اليومية وتقديم خدمة ضيوف ممتازة. </li></ul>ما الذي نحتاجه منك؟ <ul><li>دبلوم أو شهادة في الكهرباء أو الميكانيكا أو HVAC أو تخصص هندسي ذي صلة. </li><li>حد أدنى 3 سنوات خبرة في هندسة الفنادق أو صيانة المرافق، بما في ذلك سنتان على الأقل من الخبرة في دول مجلس التعاون الخليجي. </li><li>معرفة قوية بأنظمة الكهرباء والسباكة والتكييف والميكانيكا والصيانة العامة للمبنى. </li><li>قدرة مثبتة على تشخيص الأعطال وإصلاحها والحفاظ على أنظمة الهندسة بالفندق بكفاءة. </li><li>مهارات تواصل والعمل الجماعي وحل المشكلات. </li><li>الخدمة وتوجيهها مع القدرة على العمل بشكل مستقل وتحت الضغط. </li><li>الاستعداد للعمل بنوبات مرنة، بما في ذلك عطلات نهاية الأسبوع والعطل الرسمية ونوبات الطوارئ عند الضرورة. </li></ul> في IHG، قطعنا وعداً. كإحدى مجموعات الفنادق الرائدة في العالم، نحن هنا لنقدم الضيافة الحقيقية من أجل الخير. لجعل ضيوفنا وزملائنا يشعرون بالترحيب والرعاية والتقدير والاحترام — أينما كانوا في العالم. هل تريد أن تكون جزءاً من الرحلة؟</div>

Full Time Bayt

Chief Engineer - Hotel Engineering & Maintenance - Europe

On-site - Oman - muscat 7 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client an expanding hotel group in the 4 and 5 star category, based in Cyprus, and focused on maintaining high standards across its properties through strong technical operations, reliable infrastructure, and well-managed engineering functions is looking for an experienced and qualified Chief engineer. This is an opportunity to join a growing organization where hotel engineering and maintenance play a central role in supporting day-to-day operations, guest experience, and long-term property performance. The role is suited to a senior engineering leader who can bring technical depth, operational oversight, and a practical approach to maintaining complex hospitality environments. Responsibilities Lead preventive and corrective maintenance activities across the property. Oversee MEP systems to support safe and efficient building operations. Manage HVAC and refrigeration systems. Supervise electrical and mechanical installations. Provide leadership to the engineering team. Drive energy and utility management initiatives. Support renovation and refurbishment projects. Ensure health, safety, and technical compliance. Competitive salary based on current market standards Required Qualifications Degree or diploma in Mechanical Engineering, along with a valid Mechanical Engineering License. 7-10 years of engineering or maintenance experience in hotels, resorts, facilities management companies, large commercial properties, or similar technical environments, including hotel or resort operations. Hands-on experience with HVAC and refrigeration systems, MEP systems, electrical installations, mechanical systems, and building maintenance systems. Strong background in preventive maintenance programs, energy management practices, and energy and utilities management. Knowledge of health and safety compliance requirements in building or hotel operations, with experience supporting renovation and refurbishment work. Experience working with Hotel General Managers and internal engineering teams. Business-fluent English. Preferred Qualifications Experience in complex and large hotel environments. An additional relevant engineering or technical certification. Business-fluent Greek though not essential would be a plus. </div>

Full Time Bayt

Duty Engineer

On-site - Oman - muscat 27 July 2026

Education & Training

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> هل تتصور نفسك كمهندس دوام؟ في Crowne Plaza Resort Salalah، هدفنا هو جعل سفر الأعمال يعمل — وهذا هو المكان الذي ستدخل فيه أنت. عند انضمامك إلى Crowne Plaza Resort Salalah، أنت أكثر من مجرد لقب وظيفتك. نبحث عن أفراد نشيطين واثقين وطموحين يتفوقون في أدوارهم ويساعدون ضيوفنا على النجاح. يقع المنتجع على مساحة 45 فدّاناً من حدائق استوائية جميلة وشاطئ رملي نظيف طويل، وهو موقع مثالي للأعمال والاجتماعات والسفر الترفيهي. كمهندس دوام، ستلعب دوراً حيوياً في الحفاظ على أنظمة مبنى الفندق وغرف الضيوف والمناطق العامة بأعلى المعايير. ستضمن أن تدعم جميع عمليات الهندسة تجربة ضيف استثنائية مع تعزيز السلامة والاستدامة والصيانة الفعالة من حيث التكلفة. لمحة عن يومك المعتاد <ul><li>إجراء صيانة وقائية وتصحيحية على الأنظمة الكهربائية والميكانيكية وتكييف الهواء والصرف الصحي وأنظمة المبنى الأخرى. </li><li>الاستجابة السريعة لطلبات صيانة الضيوف وحالات الطوارئ التشغيلية. </li><li>فحص غرف الضيوف والمناطق العامة والمرافق الخلفية لضمان مطابقتها لمعايير علامة IHG التجارية. </li><li>تشخيص أعطال المعدات وإجراء الإصلاحات بكفاءة لتقليل فترات التعطل. </li><li>مراقبة أداء المعدات الهندسية والإنشائية والإبلاغ عن أي عيوب أو احتياجات صيانة كبرى. </li><li>التأكد من الامتثال للوائح الصحة والسلامة والوقاية من الحرائق والبيئة وسياسات الفندق. </li><li>دعم مبادرات حفظ الطاقة والاستدامة من خلال تعزيز الاستخدام الفعّال للمرافق والموارد. </li><li>الحفاظ على أدلة ومعدات الهندسة وسجلات الصيانة بدقة. </li><li>العمل عن كثب مع أقسام الفندق الأخرى لدعم العمليات اليومية وتقديم خدمة ضيافة ممتازة. </li></ul>ما الذي نحتاجه منك؟ <ul><li>دبلوم أو شهادة في الكهرباء أو الميكانيكا أو HVAC أو تخصص هندسي ذي صلة. </li><li>خبرة لا تقل عن 3 سنوات في هندسة الفنادق أو صيانة المرافق، بما في ذلك سنتين على الأقل من الخبرة في دول مجلس التعاون الخليجي. </li><li>معرفة قوية بأنظمة الكهرباء والسباكة والتدفئة والتهوية وتكييف الهواء والميكانيكا والصيانة العامة للمباني. </li><li>القدرة المثبتة على استكشاف الأخطاء وإصلاحها وصيانة أنظمة الهندسة الفندقية بكفاءة. </li><li>مهارات اتصال والعمل الجماعي وحل المشكلات جيدة. </li><li>خدمة ذات توجّه خدمة مع القدرة على العمل بشكل مستقل وتحت الضغط. </li><li>الاستعداد للعمل بنوبات مرنة، بما في ذلك عطلات نهاية الأسبوع والأعياد العامة ونداءات الطوارئ عند الحاجة. </li></ul> في IHG، قطعنا وعداً. كواحدة من كبرى مجموعات الفنادق في العالم، نحن هنا لنقدم ضيافة حقيقية من أجل الخير. نجعل ضيوفنا وزملاءنا يشعرون بالترحيب والاهتمام والتقدير والاحترام — أينما كانوا في العالم. هل تريد أن تكون جزءاً من الرحلة؟</div>

Full Time Bayt

HVAC and Refrigeration Technician

On-site - Oman - muscat 7 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client is an award-winning hospitality group from Cyprus with decades of history, a reputation for high standards, and a continued focus on investment in new projects. Their hotels are built around quality, reliability, and guest experience, and the engineering function plays an important role in keeping every property operating at its best. This role is suited to a skilled HVAC and refrigeration technician who takes pride in maintaining essential systems to a high standard. You will support hotel operations by helping ensure comfort, safety, and continuity across critical equipment, working closely with operational teams to deliver timely maintenance and repairs with minimal disruption. Responsibilities Perform preventive maintenance on HVAC and refrigeration systems across hotel properties. Diagnose and repair electrical, cooling, and control system faults promptly. Inspect chillers, split units, cold rooms, and ventilation equipment regularly. Coordinate with hotel operations to minimize disruption during maintenance work. Maintain service records and ensure compliance with safety standards. Competitive salary as per market standards 3+ years of experience maintaining HVAC and refrigeration systems in hotel environments or for hotel equipment maintenance companies. Strong fault-finding experience across electrical, cooling, and control systems. Hands-on experience servicing chillers, cold rooms, split units, and ventilation equipment. Solid knowledge of preventive maintenance practices and health and safety standards. Technical certification in HVAC, refrigeration, or electrical engineering. Professional proficiency in English. Additional technical qualifications relevant to HVAC, refrigeration, or electrical engineering are a plus. </div>

Full Time Bayt

Pastry Chef

On-site - Oman - muscat 4 August 2026

Fashion, Retail & Textile

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Pastry Chef is responsible for leading all pastry and bakery operations at Crowne Plaza Muscat OCEC, ensuring the highest standards of quality, creativity, food safety, and guest satisfaction. This role oversees the production of pastries, desserts, breads, cakes, chocolates, and specialty baked items for all hotel outlets, banquets, meetings, and special events. The Pastry Chef is expected to inspire the pastry team, maintain consistency in presentation and taste, manage costs effectively, and support the hotel's culinary vision while delivering True Hospitality for Good. YOUR DAY-TO-DAY: <ul><li>Lead the daily operation of the pastry and bakery kitchen.</li><li>Design and develop innovative dessert, pastry, bakery, and confectionery menus.</li><li>Ensure all pastry products meet IHG brand standards and hotel quality expectations.</li><li>Produce high-quality breads, viennoiseries, cakes, chocolates, desserts, and specialty items.</li><li>Develop seasonal, festive, and promotional dessert offerings.</li><li>Collaborate with the Executive Chef on menu planning and special culinary events.</li><li>Ensure consistency in taste, presentation, and portion control across all outlets.</li><li>Support banquet operations with creative dessert presentations for conferences, weddings, and events.</li><li>Introduce new techniques and trends to enhance the guest dining experience.</li><li>Ensure full compliance with HACCP, food safety regulations, and local municipality requirements.</li><li>Maintain the highest standards of cleanliness and sanitation throughout the pastry kitchen.</li><li>Monitor food storage, labeling, temperature control, and stock rotation using FIFO principles.</li><li>Conduct regular quality inspections of ingredients and finished products.</li><li>Ensure all kitchen equipment is maintained and used safely.</li><li>Supervise, train, coach, and motivate the pastry team.</li><li>Prepare work schedules and allocate daily responsibilities.</li><li>Conduct on-the-job training and support colleague development.</li><li>Participate in performance evaluations and succession planning.</li><li>Foster teamwork and maintain a positive working environment.</li><li>Maintain standardized recipes and production records.</li><li>Prepare reports as requested by the Executive Chef.</li><li>Ensure compliance with hotel policies, IHG brand standards, and local regulations.</li><li>Participate in departmental meetings and continuous improvement initiatives.</li></ul>WHAT WE NEED FROM YOU: <ul><li>Diploma or Degree in Culinary Arts, Pastry Arts, or related field.</li><li>Professional pastry certification is an advantage.</li><li>HACCP or Food Safety Certification preferred.</li><li>Minimum 5 years of pastry experience in hotels or international hospitality brands.</li><li>At least 2 years in a supervisory or leadership pastry role.</li><li>Experience in banquet production and high-volume hotel operations is preferred.</li><li>Previous experience with IHG or an international hotel brand is an advantage.</li><li>Strong knowledge of pastry, bakery, chocolate, and dessert production.</li><li>Excellent creativity and artistic presentation skills.</li><li>Strong leadership and team development abilities.</li><li>Knowledge of food costing and inventory management.</li><li>Understanding of HACCP and food safety standards.</li><li>Excellent planning and organizational skills.</li><li>Ability to work under pressure and meet production deadlines.</li><li>Effective communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Computer literacy in Microsoft Office and kitchen management systems.</li></ul>WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> يتولى طباخ الحلويات قيادة جميع عمليات الحلويات والمخبوزات في Crowne Plaza Muscat OCEC، مع ضمان أعلى معايير الجودة والإبداع وسلامة الغذاء ورضا النزلاء. تشرف هذه الوظيفة على إنتاج المعجنات والحلويات والخبز والكعك والشوكولاتة والمنتجات المخبوزة الخاصة لجميع منافذ الفندق والولائم والاجتماعات والفعاليات الخاصة. من المتوقع أن يلهم طباخ الحلويات فريق الحلويات، ويحافظ على الاتساق في العرض والطعم، ويدير التكاليف بفعالية، ويدعم رؤية المطبخ الفندقي مع تقديم الضيافة الحقيقية للخير. يومك اليومي: <ul><li>قيادة التشغيل اليومي لمطبخ الحلويات والمخبوزات.</li><li>تصميم وتطوير قوائم مبتكرة من الحلويات والمعجنات والمخبوزات والحلويات اليدوية.</li><li>التأكد من أن جميع منتجات الحلويات تلتزم بمعايير علامة IHG وتوقعات جودة الفندق.</li><li>إنتاج خبز عالي الجودة وفينويسريات وكعك وشوكولاتة وحلويات وبضائع خاصة.</li><li>تطوير عروض حلوى موسمية ومبهجة وترويجية.</li><li>التعاون مع الشيف التنفيذي في تخطيط القوائم والفعاليات الطهوية الخاصة.</li><li>ضمان الاتساق في الطعم والعرض والتحكم بالحصة عبر جميع المنافذ.</li><li>دعم عمليات الولائم بعروض حلوى إبداعية للمؤتمرات والزواج والفعاليات.</li><li>إدخال تقنيات واتجاهات جديدة لتعزيز تجربة تناول الضيوف.</li><li>ضمان الامتثال الكامل لاشتراطات HACCP ولوائح سلامة الغذاء والمتطلبات المحلية للبلدية.</li><li>الحفاظ على أعلى معايير النظافة والتطهير في جميع أرجاء مطبخ الحلويات.</li><li>متابعة حفظ الطعام والتعريف والتبريد والتحكم في التخزين باستخدام مبادئ FIFO.</li><li>إجراء فحوصات جودة منتظمة للمكونات والمنتجات النهائية.</li><li>التأكد من صيانة جميع معدات المطبخ واستخدامها بأمان.</li><li>الإ supervis، التدريب، التوجيه، وتحفيز فريق الحلويات.</li><li>إعداد جداول العمل وتوزيع الواجبات اليومية.</li><li>إجراء تدريب عملي ودعم تطوير الزملاء.</li><li>المشاركة في تقييم الأداء وخطط التعاقب الوظيفي.</li><li>تعزيز روح الفريق والحفاظ على بيئة عمل إيجابية.</li><li>الحفاظ على وصفات موحدة وسجلات الإنتاج.</li><li>إعداد التقارير حسب طلب الشيف التنفيذي.</li><li>التأكد من الامتثال لسياسات الفندق ومعايير العلامة IHG واللوائح المحلية.</li><li>المشاركة في اجتماعات القسم ومبادرات التحسين المستمر.</li></ul>ما نحتاجه منك: <ul><li>دبلوم أو شهادة في فنون الطهي، فنون الحلويات، أو مجال ذو صلة.</li><li>شهادة حلويات مهنية تعتبر ميزة.</li><li>يفضل وجود شهادة HACCP أو سلامة الغذاء.</li><li>خبرة لا تقل عن 5 سنوات في الحلويات في الفنادق أو علامات الضيافة الدولية.</li><li>على الأقل سنتان في دور إشرافي أو قيادي في الحلويات.</li><li>يفضل الخبرة في إنتاج الولائم وعمليات فندقية ذات حجم عالي.</li><li>الخبرة السابقة مع IHG أو علامة فندقية دولية تعتبر ميزة.</li><li>معرفة قوية بإنتاج الحلويات والمخبوزات والشوكولاتة والحلويات.</li><li>إبداع ممتاز ومهارات عرض فنية.</li><li>قيادة قوية وقدرات تطوير الفريق.</li><li>معرفة بتكلفة الطعام وإدارة الجرد.</li><li>فهم معايير HACCP وسلامة الغذاء.</li><li>مهارات تخطيط وتنظيم ممتازة.</li><li>القدرة على العمل تحت الضغط والالتزام بمواعيد الإنتاج.</li><li>فعالية في الاتصال والمهارات الشخصية.</li><li>قدرات قوية على حل المشكلات واتخاذ القرار.</li><li>إتقان الكمبيوتر في Microsoft Office ونُظم إدارة المطبخ.</li></ul>ما يمكنك توقعه منا: نمنح موظفينا كل ما يحتاجونه للنجاح. من راتب تنافسي يكافئ كل جهدك إلى مجموعة واسعة من المزايا المصممة لمساعدتك على عيش أفضل توازن للعمل والحياة – بما في ذلك زي موحد كامل، وخصومات غرف رائعة، وبعض من أفضل التدريبات في هذا المجال. رسالتنا هي الترحيب بالجميع وخلق فرق شاملة حيث نحتفل بالاختلافات ونشجع الزملاء على إحضار ذواتهم الكاملة إلى العمل. توفر فنادق وقرى التراث والضيافة من IHG فرص توظيف متساوية للمتقدمين والموظفين بغض النظر عن العرق واللون والدين والجنس والتوجه الجنسي والهوية الجنسية والأصل الوطني والوضع المحمي كـمحارب قديم أو الإعاقة. نحن نعزز ثقافة الثقة والدعم والقبول. دائمًا نرحب بخلفيات وخبرات وآفاق مختلفة. تمنح IHG كل عضو من الفريق المساحة التي يحتاجها لينتمي وينمو ويُفرق في بيئة تعاونية. نعلم أنه لكي نعمل بشكل جيد، يجب أن نشعر بالخير – داخليًا وخارجيًا – ومن خلال إطار رفاهيتنا، نحن ملتزمون بدعم رفاهيتك في صحتك ونمط حياتك ومكان عملك. فانضم إلينا وستصبح جزءًا من عائلتنا العالمية المتنامية باستمرار. في IHG، قطعنا وعدًا. كإحدى كبريات مجموعات الفنادق في العالم، نحن هنا لتقديم الضيافة الحقيقية للخير. نجعل ضيوفنا وزملاءنا يشعرون بالترحيب والرعاية والتقدير والاحترام – أينما كانوا في العالم. هل ترغب أن تكون جزءًا من الرحلة؟</div>

Full Time Gulf Talnet

Senior Catering And Conference Service Manager

On-site - Oman - muscat 8 October 2026

Information Technology

<h4>Job summary</h4> The Groups & Events Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. <h4>Candidate profile</h4> Education and experience <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional roles. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> Managing sales activities <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> Providing exceptional customer service <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h4>ملخص الوظيفة</h4> يتولى مدير مبيعات المجموعات والفعاليات مسؤولية إبرام العقود وإتمام الصفقات لخدمات التموين والفعاليات الاجتماعية المحلية، وضمان تسليم الأعمال بشكل صحيح وفي الوقت المناسب لتقديم خدمة عالية الجودة. ويتولى هذا المنصب مسؤولية تحقيق أهداف إيرادات التموين من خلال الارتقاء الفعال بالمبيعات لكل فرصة تجارية لزيادة الإيرادات إلى الحد الأقصى. ويقوم شاغل المنصب بتنفيذ استراتيجية خدمة العلامة التجارية والمبادرات ذات الصلة في جميع جوانب عملية المبيعات وتعزيز ولاء العملاء من خلال تقديم التميز في الخدمة عبر كل تجربة عميل. <h4>ملف المتقدم للحصول على الوظيفة</h4> التعليم والخبرة <ul> <li>شهادة الثانوية العامة أو ما يعادلها؛ خبرة لمدة عامين في المبيعات والتسويق، أو خدمات الضيوف، أو الاستقبال، أو أدوار مهنية ذات صلة. أو</li> <li>شهادة لمدة عامين من جامعة معتمدة في إدارة الأعمال، أو التسويق، أو إدارة الفنادق والمطاعم، أو تخصص ذات صلة؛ لا تتطلب خبرة عمل.</li> </ul> <h4>أنشطة العمل الأساسية</h4> إدارة أنشطة المبيعات <ul> <li>إدارة جهود المبيعات للفندق بما في ذلك خدمات التموين للشركات والفعاليات الاجتماعية المحلية.</li> <li>العمل بشكل تعاوني مع قنوات المبيعات الخارجية (مثل مكتب المبيعات، ومبيعات المنطقة، وفريق المبيعات التنفيذي) لضمان تنسيق جهود المبيعات وتكاملها وعدم تكرارها.</li> <li>الاستجابة لفرص التموين الواردة للفندق.</li> <li>تحديد وتأهيل واستقطاب أعمال تموين جديدة لتحقيق أهداف الإيرادات الشخصية ول للفندق.</li> <li>فهم السوق بشكل عام - نقاط القوة والضعف لدى المنافسين، والاتجاهات الاقتصادية، والعرض والطلب، وما إلى ذلك، ومعرفة كيفية البيع في مواجهتها.</li> <li>إتمام أفضل الفرص للفندق بناءً على ظروف السوق واحتياجات الفندق.</li> <li>استخدام مهارات التفاوض والقدرات البيعية الإبداعية لإتمام الأعمال والتفاوض على العقود.</li> <li>تصميم وتطوير وبيع فعاليات تموين إبداعية.</li> <li>زيادة الإيرادات إلى الحد الأقصى من خلال ترقية الباقات المبيعة وتقديم مأكولات ومشروبات إبداعية.</li> <li>إدارة إيرادات مبيعات التموين وميزانيات التشغيل، وتقديم تقارير التنبؤات.</li> <li>تطوير قوائم طعام تعزز المبيعات.</li> <li>تنفيذ ودعم الجوانب التشغيلية للأعمال المحجوزة (مثل إعداد العروض، وكتابة العقود، ومراسلات العملاء).</li> <li>المشاركة والممارسة اليومية لأساسيات الخدمة الخاصة بالعلامة التجارية.</li> <li>متابعة الحل الفعال لمشكلات الضيوف التي تنشأ كنتيجة لعملية المبيعات من خلال إنشاء آليات لتوجيه المشكلات إلى قيادة المنشأة و/أو أصحاب المصلحة الآخرين المناسبين.</li> <li>ضمان الأداء الناجح من خلال زيادة الإيرادات، وضبط المصروفات، وتقديم عائد على الاستثمار للمالك وللشركة.</li> </ul> تقديم خدمة عملاء استثنائية <ul> <li>التفاعل بشكل فعال مع أقسام المبيعات والمطبخ والموردين والمنافسين والمجتمع المحلي وجمعيات التموين وأقسام الفندق الأخرى لضمان رضا الضيوف.</li> <li>تنفيذ ودعم معايير خدمة العملاء الخاصة بالشركة ومعايير العلامة التجارية للفندق.</li> <li>تقديم خدمة عملاء نموذجية لتعزيز رضا العملاء وولائهم من خلال مساعدة العميل وضمان رضاه قبل وأثناء برنامجه/فعاليته.</li> <li>خدمة العميل من خلال فهم احتياجاته والتوصية بالميزات والخدمات المناسبة التي تلبي احتياجاته وتتجاوز توقعاته بشكل أفضل، مع بناء علاقة وولاء للشركة.</li> <li>فهم العميل المستهدف الرئيسي للفندق وتوقعات الخدمة؛ وخدمة العميل من خلال فهم أعماله ومشكلات وتخوفات عمله، لتقديم حلول أعمال أفضل قبل وأثناء البرنامج/الفعالية.</li> <li>تطوير علاقة عمل وثيقة مع قسم العمليات لضمان تنفيذ الاستراتيجيات على مستوى الفندق.</li> </ul> <h4>مسؤوليات إضافية</h4> <ul> <li>أداء واجبات أخرى، كما هو محدد، لتلبية احتياجات العمل.</li> </ul> في ماريوت الدولية، نحن ملتزمون بأن نكون صاحب عمل يتيح تكافؤ الفرص، ونرحب بالجميع ونوفر الفرص للجميع. نحن نعمل بفاعلية على تعزيز بيئة تحظى فيها الخلفيات الفريدة لموظفينا بالتقدير والاحتفاء. وتكمن قوتنا الكبرى في المزيج الغني من الثقافة والموهبة والخبرات التي يتمتع بها موظفونا. ونحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو وضع المحاربين القدامى أو أي أساس آخر تحميه القوانين المعمول بها. تلتزم فنادق ومنتجعات سانت ريجيس، التي تجمع بين السحر الخالد والروح الطليعية، بتقديم تجارب رائعة في أكثر من 50 فندقاً ومنتجعاً فاخراً في أفضل المواقع حول العالم. بدايةً من إطلاق فندق سانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في مطلع القرن العشرين، ظلت العلامة التجارية ملتزمة بتقديم مستوى لا يضاهى من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بلا عيب فريق من المضيفين الكرماء يجمع بين الرقي الكلاسيكي والحس العصري، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الفرص المهنية في سانت ريجيس. بانضمامك إلى سانت ريجيس، فإنك تنضم إلى محفظة من العلامات التجارية التابعة لماريوت الدولية. كن حيث يمكنك تقديم أفضل ما لديك، وبدء هدفك، والانتماء إلى فريق عالمي مذهل، وأن تصبح أفضل نسخة من نفسك.

Full Time Gulf Talnet

Group And Event Sales Manager

On-site - Oman - muscat 13 September 2026

Information Technology

<h4>Job summary</h4> The groups & events sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. <h4>Candidate profile</h4> Education and experience <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> Managing sales activities <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> Providing exceptional customer service <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time Bayt

Executive Chef

On-site - Oman - muscat 7 August 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The job of Executive Chef is executed satisfactorily when: <ul><li>Recipes are maintained up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation. New dishes and products are developed.</li><li>Comprehensive product knowledge is fostered in regards to ingredients, equipment, suppliers, markets and current trends and appropriate adjustments to kitchen operations are made accordingly.</li><li>Excellent culinary technical skills are displayed and maintained.</li><li>Menus offering our guests value for money in accordance with corporate guidelines are created in collaboration with the Food & Beverage Director / Manager.</li><li>Effective and positive employee working relationships are established and maintained (ESS score 75% and above).</li><li>All HACCP guidelines are achieved and maintained.</li></ul>The Executive Chef fulfils their role as a Talent Development Ambassador when: <ul><li>They actively support and implement Talent Development initiatives as a part of their daily activities.</li><li>They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development.</li><li>They support and initiate transfer, cross exposure and task force assignments for their team.</li><li>They personally conduct prefinance evaluation with their team on a regular basis and take personal interest for their talents’ development plans.</li><li>They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.</li></ul> <ul><li>Manage all functions of the Food Production and Stewarding operations to achieve the optimum departmental profit.</li><li>Plan and organize with the Director of Food and Beverage successful Food and Beverage activities in the hotel and abroad.</li><li>Keep an up-dated hotel policies and procedures file.</li><li>Work with the People Services Manager to ensure the departmental performance of staff is productive.</li><li>Plan for future staffing needs.</li><li>Ensure training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs (in collaboration with the Training Manager where applicable).</li><li>Conduct probation and formal performance appraisal in line with company guidelines.</li><li>Maintain up to date staff records and approves leave requests.</li><li>Coach, counsel and discipline staff, providing constructive feedback to enhance performance.</li><li>Participate in the preparation of the hotel's revenue plan and marketing programmes.</li><li>Determine with the Finance Director the minimum and maximum stocks of all food, material and equipment.</li><li>Work with Finance in the preparation and management of the department’s budget.</li><li>Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure all direct reports do the same.</li><li>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures. </li><li>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.</li><li>Initiate action to correct a hazardous situation and notify supervisors of potential dangers.</li><li>Log security incidents and accidents in accordance with hotel requirements.</li><li>Implement and practice HACCP.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> يتم تنفيذ عمل الشيف التنفيذي بشكل مُرضٍ عندما: <ul><li>يتم الحفاظ على الوصفات وتحديثها وتحديد التكلفة بدقة لجميع الأطباق المُعدة والباعة في عملية الغذاء والشراب. يتم تطوير أطباق ومنتجات جديدة.</li><li>يُعزز معرفة شاملة بالمنتجات فيما يتعلق بالمكونات والمعدات والموردين والأسواق والاتجاهات الحالية ويتم إجراء التعديلات الملائمة على عمليات المطبخ وفقًا لذلك.</li><li>يُعرض ويُحتفظ بمهارات تقنية طهي ممتازة.</li><li>تُنشأ قوائم تُقدِّم للضيوف قيمة مقابل المال وفقًا لإرشادات الشركة بالتعاون مع مدير/مدير عام الغذاء والشراب.</li><li>تُقام وتُحافظ علاقات عمل إيجابية وفعالة بين الموظفين (درجة ESS 75% فما فوق).</li><li>يُتحقق ويحافظ على جميع إرشادات HACCP.</li></ul>يؤدي الشيف التنفيذي دوره كسفير تطوير المواهب عندما: <ul><li>يدعم بنشاط وينفذ مبادرات تطوير المواهب كجزء من أنشطته اليومية.</li><li>يحدد مواهب التدريب في قسمه وعلى مستوى الفنادق وفق التعريف أدناه* ويدعم بنشاط تطوير مسيرتهم المهنية.</li><li>يدعم ويبدأ التحويل والتعرض المتبادل وتكليفات فرقة العمل لفريقه.</li><li>يجري تقييم مالي تمهيدي مع فريقه بانتظام ويهتم بشكل شخصي بخطط تطوير المواهب لديهم.</li><li>يقوم بتوظيف واختيار المواهب المحتملة وفقًا لاحتياجات الفندق والشركة الحالية والمستقبلية بما في ذلك إجراء مقابلات للوظائف في قسمه ومنطقته.</li></ul> <ul><li>إدارة جميع وظائف عمليات إنتاج الطعام وخدمات الضيافة لتحقيق الربح الأقرب للمقسم.</li><li>التخطيط والتنظيم مع مدير الغذاء والشراب لنجاح أنشطة الغذاء والشراب في الفندق وخارجه.</li><li>الحفاظ على ملف محدث لسياسات وإجراءات الفندق.</li><li>العمل مع مدير خدمات العمال لضمان إنتاجية أداء الموظفين في القسم.</li><li>التخطيط لاحتياجات التوظيف المستقبلية.</li><li>ضمان إجراء تحليل احتياجات التدريب لموظفي المطبخ وتصميم وتنفيذ برامج تدريب لتلبية الاحتياجات (بالتعاون مع مدير التدريب حيثما ينطبق).</li><li>إجراء فحص تجريبي وتقييم أداء رسمي وفقًا لإرشادات الشركة.</li><li>الحفاظ على سجلات موظفين محدثة ويوافق على طلبات الإجازة.</li><li>توجيه ومشورة وانضباط الموظفين، مع تقديم تغذية راجعة بناءة لتعزيز الأداء.</li><li>المشاركة في إعداد خطة إيرادات الفندق وبرامج التسويق.</li><li>التحديد بالتعاون مع مدير المالية الحد الأدنى والأقصى للمخزون من جميع الغذاء والمواد والمعدات.</li><li>العمل مع المالية في إعداد وإدارة ميزانية القسم.</li><li>إظهار الوعي بسياسات وإجراءات الصحة والسلامة المهنية والتأكد من أن جميع الإجراءات تتم بأمان ووفق إرشادات الصحة والسلامة المهنية والتأكد من أن جميع التقارير المباشرة تفعل الشيء نفسه.</li><li>الالتفات إلى واجب العناية والالتزام بالتشريعات والسياسات والإجراءات المتعلقة بالصحة والسلامة المهنية.</li><li>التعرف على سلامة الملكية، الإسعاف الأولي وإجراءات الحريق والطوارئ والعمل بمعدات بأمان وبمنطق.</li><li>إطلاق إجراءات لتصحيح وضع خطير وإبلاغ المشرفين عن المخاطر المحتملة.</li><li>تسجيل حوادث الأمان والسكور وفق متطلبات الفندق.</li><li>تنفيذ وممارسة HACCP.</li></ul>يمكن إضافة مسؤوليات ومهام إضافية في أي وقت وفقًا لاحتياجات العمل والفندق. </div>

Full Time Bayt

Guest Service Executive

On-site - Oman - muscat 2 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Guest Services Executive in hotel operations is involved in ensuring a positive and memorable experience for guests by managing and coordinating various aspects of their stay. The role is pivotal in ensuring a positive guest experience, promoting customer satisfaction, and contributing to the overall success of the hotel. Job Responsibilities 1 Build and maintain positive relationships with guests to enhance their overall experience. Facilitate smooth check-in and check-out processes for guests and ensure the provision of exceptional customer service to address guest inquiries, concerns, and requests. Coordinate room assignments based on guest preferences and availability as well as manage and confirm reservations, including modifications and cancellations. Promote hotel services, amenities, and upsell additional offerings to guests. Address and resolve guest complaints or issues promptly and professionally. Fulfill guest requests for amenities, special arrangements, or information. Provide concierge services, including recommendations for local attractions, restaurants, and activities. Act as a liaison between guests and various hotel departments to ensure seamless service. Assist guests with billing inquiries, process payments, and handle financial transactions. Collect and analyze guest feedback to improve services and address concerns. Provide personalized services and amenities for VIP and repeat guests. Coordinate special events or arrangements for guests, such as birthdays or anniversaries. Ensure guest safety and security, following hotel protocols and emergency response plans. Collaborate with the front desk team to manage guest flow and inquiries. Ensure adherence to quality standards in guest services and interactions. Handle crisis situations with composure, ensuring guest well-being. Collaborate with housekeeping, food and beverage, and other departments for guest satisfaction. Demonstrate cultural sensitivity and awareness to cater to diverse guest needs. Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills Good interpersonal and communication skills. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills ERP knowledge preferably SAP functional skills are a requirement to be successful in this role. Job Experience Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus Competencies Resilience Quality Leadership Brand Engagement L2 Front Desk Operations L2 Hotel Management Standards and Procedures L2 Agility Product/Service Management L2 AI Fluency Guest Relations L2 Education Diploma </div>

Full Time Bayt

IT Manager

On-site - Oman - muscat 7 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience. • Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems. • Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel. • Oversee server management, data backups, disaster recovery procedures, and business continuity planning. • Ensure compliance with IHG’s information security policies and IT brand standards. • Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access. • Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS). • Coordinate regular security audits, system patches, and software updates. • Provide first-line IT support to hotel colleagues for hardware, software, and application issues. • Ensure timely resolution of technical issues with minimal disruption to hotel operations. • Manage IT helpdesk processes and maintain accurate incident logs and documentation. • Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support. • Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately. • Negotiate service contracts and manage performance of third-party providers. • Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements. • Collaborate with other departments to understand operational needs and recommend technology-driven solutions. • Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Bachelor’s degree in Information Technology, Computer Science, or a related field. • Minimum 3–5 years of experience in IT management, preferably in the hospitality industry. • Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems). • Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting. • Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage. • Strong analytical, problem-solving, and communication skills. • IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> مرحبا بكم في عائلة v o c o. الآن وبعد أن أصبحت جزءاً من عائلتنا، دعونا نشرح الدور الذي ستؤديه.  يجب ألا يقتصر تقديم الخدمة في voco Muscat Al Mouj على تلبية الأساسيات فقط. لا تعتبر عامل نظافة، ومع بعض التعديلات الدقيقة ومجالات التركيز، يمكن أن تكون الخدمة تعبيراً مركزياً عن العلامة. كما سنرى، تتبنى استراتيجية الخدمة لدينا الوعد الأساسي للعلامة التجارية "فريق مدهش ومختلف". ما الذي سألعبه فعلياً؟ أسلوب الخدمة العام في voco يقوم على مفهوم الاستضافة. الاستضافة مفهوم بديهي وجذاب وإيجابي يجسد علامة voco وتجربة الخدمة. كل ذلك يتعلق بالتفكير ورعاية الآخرين، وأن نكون متيقظين لاحتياجاتهم ونتأكد من أنهم دائماً سعداء ومسترخون ومريحون. إذا كان هناك شيء واحد نعرفه، فهو أن المضيف الرائع في قلب كل إقامة رائعة. لهذا السبب يتولى جميع موظفينا دور المضيف لضيوفنا في voco. كل شخص مخول لتحمل المسؤولية لضمان أن تتم الأمور بشكل جيد، وكل شخص فخور بتقديم تجربة Reliably Different. فيما يخص الدور والمسؤوليات، ستحتاج إلى تنفيذ ما يلي: يكون مدير تكنولوجيا المعلومات في voco Muscat Al Mouj مسؤولاً عن التشغيل الفعال والصيانة وأمن جميع أنظمة وبنية تقنية الفندق. وهذا يشمل إدارة أنظمة الشبكات والخوادم، دعم عمليات الفندق من خلال حلول تقنية، ضمان أمن البيانات، وتوافق ممارسات تكنولوجيا المعلومات مع معايير مجموعة IHG والمتطلبات التنظيمية المحلية. كما يقوم مدير تكنولوجيا المعلومات بتوفير دعم تقني سريع لزملاء الفندق والتأكد من أن جميع أنظمة تكنولوجيا المعلومات محسّنة لتقديم تجربة استثنائية للضيوف والزملاء. • ضمان التشغيل السلس لجميع أنظمة تكنولوجيا المعلومات، بما في ذلك أنظمة إدارة الممتلكات (PMS)، نقاط البيع (POS)، أنظمة الهواتف، الوصول إلى الإنترنت، تقنيات غرف الضيوف، أدوات الإنتاجية المكتبية، وأنظمة المكاتب الخلفية. • الحفاظ على بنية شبكية آمنة وموثوقة بما في ذلك LAN وWAN وWi-Fi واتصال الإنترنت عبر جميع مناطق الفندق. • الإشراف على إدارة الخوادم، النسخ الاحتياطي للبيانات، إجراءات استعادة البيانات، وتخطيط استمرارية الأعمال. • التأكد من الامتثال لسياسات أمان المعلومات ومعايير علامة IT التابعة لـ IHG. • مراقبة وصيانة الأنظمة للحماية من التهديدات السيبرانية والبرمجيات الخبيثة والوصول غير المصرح به. • تنفيذ وفرض بروتوكولات حماية البيانات والخصوصية بما يتماشى مع القوانين المحلية ومعايير IHG (مثلاً GDPR، PCI-DSS). • تنسيق عمليات تدقيق أمني منتظمة وتحديثات الأمان وأنظمة التشغيل. • تقديم دعم IT من الخط الأول لزملاء الفندق للمشاكل المتعلقة بالأجهزة والبرمجيات والتطبيقات. • ضمان حل فني سريع للمشكلات دون تعطيل كبير لعمليات الفندق. • إدارة عمليات مركز المساعدة IT والحفاظ على سجلات الحوادث والوثائق بشكل دقيق. • التنسيق مع موردين خارجيين معتمدين لتقنية المعلومات للمشتريات والتركيب والصيانة والدعم. • إدارة مخزون جميع معدات تكنولوجيا المعلومات وتراخيص البرمجيات؛ التأكد من تتبع جميع الأصول وصيانتها بشكل مناسب. • التفاوض على عقود الخدمات وإدارة أداء مزودي الطرف الثالث. • التخطيط والتنفيذ لمشروعات تكنولوجيا المعلومات بما في ذلك ترقية الأنظمة وإطلاق التكنولوجيا الجديدة وتحسين البنية التحتية. • التعاون مع الإدارات الأخرى لفهم الاحتياجات التشغيلية وتوصية حلول مدفوعة بالتكنولوجيا. • المشاركة في إعداد الميزانيات والتوقعات والتخطيط للنفقات الرأسمالية لتقنية المعلومات والتكاليف التشغيلية. ما هي المتطلبات والكفاءات الأساسية؟ • درجة البكالوريوس في تكنولوجيا المعلومات أو علوم الحاسوب أو مجال ذي صلة. • 3–5 سنوات خبرة على الأقل في إدارة تكنولوجيا المعلومات، ويفضل في صناعة الضيافة. • معرفة قوية بأنظمة تشغيل الفنادق (مثلاً Opera PMS، Micros POS، أنظمة PABX). • خبرة تطبيقية مع بيئات Windows Server والشبكات والأمن السيبراني واستكشاف أخطاء الأجهزة/البرمجيات. • الإلمام بأنظمة IHG (Merlin، Concerto، IHG Concerto Secure Access، إلخ) ميزة. • مهارات تحليلية قوية وحل المشكلات والتواصل. • شهادات IT مثل CompTIA، Microsoft Certified Professional (MCP)، Cisco (CCNA/CCNP)، أو ITIL مرغوبة. كيف أقدّم ذلك؟ فكرة المضيف في فندق بحد ذاتها ليست غريبة. فكرة أن الجميع مضيفون فريدة. إنها تنقل إحساساً بأن الجميع في الفندق يتحمل المسؤولية، ومخولين ويفتخرون بتقديم تجربة موثوقة ومختلفة. يتم تقديم أسلوب خدمتنا من خلال إبراز شخصية voco المدروسة وغير الرسمية والجذابة، من خلال إظهار ثلاث سلوكيات خدمة لنا (كن مدروساً، كن طبيعياً، اجعلها لا تُنسى). هذه هي الطريقة لاستضافة ضيف على طريقة voco. كن مدروساً – نفخر بتقديم الأشياء المهمة التي يحتاجها ضيوفنا ويقدّرونها باستمرار – كل يوم، كل إقامة. نحن مضيفون يمكن لضيوفنا الاعتماد عليهم دائماً. كن طبيعياً – نحن مضيفون حقيقيون وبسيطون وودودون دائماً. نتعرف على ضيوفنا ونبني علاقة شخصية معهم، ونجعلهم يشعرون بالارتياح طوال إقامتهم. اجعلها لا تُنسى – نحن مضيفون نشارك معرفتنا المحلية وتوصياتنا الشخصية لمساعدة الضيوف في الحصول على أقصى استفادة من إقامتهم. نبحث عن طرق لمفاجأة ضيوفنا وإسعادهم من خلال لمسات بسيطة من اللطف تجعل إقامتهم لا تُنسى. العبارات الواردة في هذا الوصف الوظيفي تهدف إلى وصف الطبيعة الأساسية ومستوى العمل الذي يتم تنفيذه. ليست مقصودة أن تكون جميع المسؤوليات أو المتطلبات/المؤهلات الوظيفية.

Full Time Bayt

Learning and Quality Manager

On-site - Oman - muscat 3 August 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The Learning & Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency. • Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth. • Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions. • Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards. • Facilitate soft skills, customer service, and leadership development programs. • Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements. • Maintain accurate training records and prepare training-related reports for management and IHG as required. • Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs. • Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia. • Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction. • Champion continuous improvement initiatives and foster a culture of service excellence across the hotel. • Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs. • Promote and embed voco’s brand culture and values through training and engagement programs. • Support hotel management in implementing colleague engagement surveys and action planning. • Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals. • Receiving and posting cash correctly. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field. • Minimum 3–5 years of experience in a learning & development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred. • Strong understanding of training design, facilitation, and adult learning principles. • Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance. • Excellent interpersonal, communication, and presentation skills. • Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> مرحبًا بكم في عائلة فوكو. الآن بعد أن أصبحت جزءًا من عائلتنا، دعونا نوضح الدور الذي ستؤديه.  يجب أن يكون الخدمة في فوكو مسقط الموج ليست مجرد تقديم الأساسيات. إنها ليست عامل نظافة، مع بعض التعديلات الدقيقة ومناطق التركيز، يمكن أن تكون الخدمة تعبيرًا أساسيًا عن العلامة التجارية. كما سنرى، تتبنى استراتيجية الخدمة لدينا الوعد الأساسي للعلامة التجارية “مختلفة بشكل موثوق”. ماذا سأفعل فعليًا؟ أسلوب الخدمة العام في فوكو يعتمد على مفهوم الاستضافة. الاستضافة مفهوم بديهي وجاذب وإيجابي يجسد علامة فوكو التجارية وخبرة الخدمة. كل ما في الأمر هو التفكير في الآخرين ورعايتهم وتلبية احتياجاتهم والتأكد من أنهم دوماً سعداء ومسترخون ومريحون. إذا كان هناك شيء واحد نعرفه، فهو أن المضيف الرائع هو قلب كل إقامة رائعة. لهذا يلعب جميع موظفينا دور المضيف لضيوفنا في فوكو. يتم تمكين الجميع لتحمل المسؤولية لضمان أن الأمور تتم بشكل جيد، ويفتخر الجميع بتقديم تجربة موثوقة ومختلفة. فيما يتعلق بالدور والمسؤوليات، ستحتاج إلى أداء ما يلي: مدير التعلم والجودة مسؤول عن تعزيز ثقافة التعلم المستمر والتميز التشغيلي عبر جميع أقسام فوكو مسقط الموج. يضمن هذا الدور أن جميع أعضاء الفريق مزودون بالمهارات والمعرفة ومعايير الخدمة المتوافقة مع العلامة التجارية وإرشادات IHG. بالإضافة إلى ذلك، تشرف الوظيفة على تنفيذ ومراقبة برامج ومبادرات ضبط الجودة لدفع رضا الضيوف وتناسق التشغيل. • تصميم وتنفيذ وتقييم برامج التدريب التي تدعم عمليات الفندق ومعايير العلامة التجارية ونمو الفرد. • إجراء تحليل احتياجات التدريب لتحديد الثغرات في المهارة وتقديم تدخلات تعلم مستهدفة. • قيادة عملية الانضمام والتقديم للزملاء الجدد بما يتوافق مع معايير فوكو وIHG. • تسهيل برامج المهارات اللينة وخدمة العملاء وتطوير القيادة. • الشراكة مع رؤساء الأقسام لدعم مبادرات التدريب في الأقسام والتأكد من الامتثال لمتطلبات التدريب الإلزامي. • الحفاظ على سجلات تدريب دقيقة وإعداد تقارير مرتبطة بالتدريب للإدارة وIHG عند الطلب. • قيادة جهود إدارة الجودة في الفندق، والتأكد من الامتثال لمعايير العلامة التجارية IHG وإجراءات التشغيل القياسية الداخلية. • مراقبة الأداء من خلال تدقيق الجودة والمراجعات الداخلية ومنصات تغذية راجع الضيوف مثل Medallia. • تطوير خطط عمل بالتعاون مع رؤساء الأقسام لمعالجة مناطق التحسين وتعزيز رضا الضيوف. • دعم مبادرات التحسين المستمر وتبني ثقافة التميز في الخدمة عبر الفندق. • التصرف كنقطة اتصال رئيسية لعمليات تدقيق جودة IHG وتفتيش LRA وبرامج تجربة الضيف. • الترويج ودمج ثقافة وقيم علامة فوكو من خلال برامج التدريب والمشاركة. • دعم إدارة الفندق في تنفيذ استبيانات مشاركة الزملاء وتخطيط الإجراءات. • قيادة مبادرات تتماشى مع Journey to Tomorrow من IHG وأهداف الأعمال المسؤولة. • استلام ونشر النقد بشكل صحيح. ما هي المتطلبات والكفاءات الأساسية؟ • درجة البكالوريوس أو ما يعادلها في الموارد البشرية أو إدارة الضيافة أو التعليم أو مجال ذات صلة. • خبرة من 3-5 سنوات كحد أدنى في دور التعلم والتطوير أو الجودة ضمن صناعة الضيافة؛ يفضل الخبرة السابقة مع IHG أو علامات فندقية راقية / نمط الحياة. • فهم قوي لتصميم التدريب وتيسيره ومبادئ التعلم للكبار. • معرفة أطر ضمان الجودة ومقاييس رضا الضيوف والامتثال للعلامة التجارية. • مهارات تواصل وعرض تقديمي ممتازة. • المهارة في مجموعة Microsoft Office وأنظمة إدارة التعلم (LMS)؛ معرفة بأنظمة IHG تعتبر ميزة. كيف أقدّم هذا؟ فكرة المضيف في فندق ليست غريبة بذاتها. فكرة الجميع مضيف فريدة من نوعها. تنقل إحساسًا بأن الجميع في الفندق يتحمل المسؤولية، وهو مخول ومفتخر بتقديم تجربة موثوقة ومختلفة. أسلوب خدمتنا يتم عبر السماح لشخصيتنا فوكو المرحة وغير الرسمية والجذابة بالتألق من خلال عرضنا لثلاث سلوكيات خدمة (كون مفكرًا، كونك طبيعيًا، واجعلها ذكرى). إليك كيفية استضافة ضيف بالطريقة فوكو. كن مفكرًا – نفخر بتقديم الأشياء المهمة التي يحتاجها ضيوفنا ويقدرونها باستمرار – كل يوم، كل إقامة. نحن مضيفون يمكن لضيوفنا الاعتماد علينا دائمًا. كن طبيعيًا – نحن مضيفون حقيقيون، طيبون بطبيعتنا وودودون دومًا. نتعرف على ضيوفنا ونبني علاقة شخصية، ونضعهم في راحة خلال إقامتهم. اجعلها لا تُنسى – نحن مضيفون يشاركون معرفتنا المحلية وتوصياتنا الشخصية لمساعدة الضيوف على الاستفادة القصوى من إقامتهم. نبحث عن طرق لإدهاش ضيوفنا وإسعادهم من خلال لفتات صغيرة من اللطف تجعل إقامتهم لا تُنسى. العبارات في وصف الوظيفة هذه مصممة لوصف الطبيعة الأساسية ومستوى العمل الذي يتم اجراؤه. ليست مقصودة أن تكون كل المسؤوليات أو المتطلبات/ المؤهلات للوظيفة. في IHG، لقد وعدنا. كواحدة من أبرز مجموعات الفنادق في العالم، نحن هنا لتقديم الضيافة الحقيقية من أجل الخير. جعل ضيوفنا وزملائنا يشعرون بالترحيب والاهتمام والتقدير والاحترام – أينما كانوا في العالم. هل تريد أن تكون جزءًا من الرحلة؟ </div>

Full Time Bayt

Assistant Director of Sales - Leisure

On-site - Oman - muscat 11 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years’ experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area. CORE WORK ACTIVITIES Understanding Market Opportunities and Driving Revenue • Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with counterpart to effectively manage the business opportunity. • Responds to and manages larger and more complex incoming opportunities for the property. • Identifies, qualifies and solicits new business to achieve personal and property revenue goals. • Focuses efforts on accounts with significant potential sales revenue. • Develops effective sales plans and actions. • Works with partners to develop creative ideas and proposals for events. • Maximizes revenue by upselling packages. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Handles complex business with significant revenue potential as well as significant customer expectations. Building Successful Relationships • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Provides excellent customer sales service in order to grow share of the account. • Manages and develops relationships with key internal and external stakeholders. Additional Responsibilities • Utilizes intranet for resources, templates, and information. • Participates in site visits. • Develops and facilitate execution of contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time Bayt

Spa Therapist

On-site - Oman - muscat 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Crowne Plaza Duqm is looking for a skilled and passionate Spa Therapist to join our team. What we’re looking for: <ul><li>Relevant spa therapy qualification</li><li>Experience in massages, body treatments and wellness services</li><li>Excellent guest service and communication skills</li><li>Strong knowledge of hygiene and safety standards</li><li>Positive, professional and guest-focused attitude</li></ul>What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.    Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.    IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

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