Head Pastry Jobs in Oman
1647 Jobs Found
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring a Head of Product Technology to own the technology platform end-to-end: the application and the infrastructure on which it runs. This is not background plumbing. The application is the product. The infrastructure is the foundation on which settlement finality, system resilience, latency performance, and operational availability are delivered. The post-holder must understand both layers as one integrated whole and own them as one.</p>
<p>In build, the post-holder is the architect of the platform from a blank sheet: technology reference architecture, infrastructure topology, hosting strategy, network and database design, integration patterns, security architecture, and resilience and disaster-recovery architecture. In run, the same person operates the platform and the team they have designed. This is not a sit-in-your-office role.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the technology reference architecture from a blank sheet: application architecture, infrastructure topology, database platform, network design, integration patterns, security architecture, and resilience and DR architecture</li>
<li>Owning the application end-to-end: design, configuration, integration, data model, change management, and support</li>
<li>Owning the infrastructure that hosts the platform: compute, storage, network, virtualisation, database, and middleware, whether on-premise, hosted, or cloud</li>
<li>Owning platform resilience: high availability design, backup and recovery architecture, disaster recovery, business continuity, and tested failover</li>
<li>Owning end-to-end platform performance including transaction latency, capacity planning, and headroom strategy</li>
<li>Owning first-line platform security: secure configuration, hardening, identity and access management, vulnerability management, patching, and security incident response</li>
<li>Owning the technical relationship with the build vendor; holding them to account on functional, technical, and operational delivery</li>
<li>Designing the human operating model for the platform: team shape, shift patterns, on-call rotations, incident command structure, runbooks, and third-party support arrangements</li>
<li>Owning all integrations between the platform and external systems: custodians, settlement banks, exchange, SWIFT, Bloomberg, and ISIN infrastructure</li>
<li>Line managing the Application Managers, Database Administrator, and the wider platform engineering team as it builds</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<p>At least 12 years in financial-services platform technology, with substantial time spent owning a mission-critical platform end-to-end across both application and infrastructure layers. Direct, demonstrable experience architecting a mission-critical regulated financial platform from a blank sheet: this is non-negotiable. Direct, demonstrable experience as the technical authority on a CSD, custody platform, post-trade platform, capital markets platform, or core banking system of comparable mission-criticality: also non-negotiable.</p>
<p>Hands-on technical credibility across both application and infrastructure layers: able to read code, query a database, design a network topology, debug an integration, and challenge a vendor's technical decisions with authority. Demonstrated experience holding a major build vendor or system integrator to account on technical delivery. Deep understanding of how a regulated financial-services business works, not just the technology underneath it. Fluent in English.</p>
<p>Experience in financial market infrastructure (CSD, CCP, exchange, or payment system) is an advantage. So is familiarity with CPMI-IOSCO principles and experience designing SWIFT, Bloomberg, and ICSD integrations.</p>
<h4>What this is</h4>
<p>The platform does not exist yet. The architecture has not been designed, the infrastructure has not been built, and the operating model has not been written. The person who takes this role will have done all of it. If you have genuinely architected and owned a mission-critical regulated financial platform from a blank sheet, and you have the hands-on credibility and delivery drive to do it again, this is worth a conversation.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Learning & Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency.</span></span></p><br><span><span>• </span></span><span><span>Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth.</span></span><br><span><span>• </span></span><span><span>Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions.</span></span><br><span><span>• </span></span><span><span>Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards.</span></span><br><span><span>• </span></span><span><span>Facilitate soft skills, customer service, and leadership development programs.</span></span><br><span><span>• </span></span><span><span>Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements.</span></span><br><span><span>• </span></span><span><span>Maintain accurate training records and prepare training-related reports for management and IHG as required.</span></span><br><span><span>• </span></span><span><span>Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs.</span></span><br><span><span>• </span></span><span><span>Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia.</span></span><br><span><span>• </span></span><span><span>Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction.</span></span><br><span><span>• </span></span><span><span>Champion continuous improvement initiatives and foster a culture of service excellence across the hotel.</span></span><br><span><span>• </span></span><span><span>Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs.</span></span><br><span><span>• </span></span><span><span>Promote and embed voco’s brand culture and values through training and engagement programs.</span></span><br><span><span>• </span></span><span><span>Support hotel management in implementing colleague engagement surveys and action planning.</span></span><br><span><span>• </span></span><span><span>Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in a learning & development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred.</span></span><br><span><span>• </span></span><span><span>Strong understanding of training design, facilitation, and adult learning principles.</span></span><br><span><span>• </span></span><span><span>Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance.</span></span><br><span><span>• </span></span><span><span>Excellent interpersonal, communication, and presentation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Strategy & Leadership</p><ul><li><p>Define and execute the India business development, sales, and market expansion strategy across issuing, acquiring,</p></li></ul><p>POS, SoftPOS, gateways, and aggregator models.</p><ul><li><p>Build, lead, and scale a high-performance sales and business development organization across enterprise, SME, and</p></li></ul><p>channel sales.</p><ul><li><p>Establish market intelligence frameworks covering RBI regulations, NPCI initiatives, competitor benchmarking, pricing</p></li></ul><p>models, and merchant adoption trends.</p><ul><li><p>Design and scale business models around:</p></li></ul><p>o Merchant Acquiring (POS, SoftPOS, QR, Tap-to-Pay)</p><p>o Payment Aggregator & PSP models</p><p>o BIN Sponsorship & TPP</p><p>o Managed & outsourced payment services</p><ul><li><p>Lead market entry, city-wise expansion, and vertical-led growth strategies aligned with regulatory and commercial</p></li></ul><p>realities in India.</p><p>Sales, Marketing & Market Expansion</p><ul><li><p>Own end-to-end sales and marketing strategy for:</p></li></ul><p>o POS terminals (Android, Smart POS)</p><p>o SoftPOS / Tap-to-Pay on Mobile</p><p>o Merchant acquiring & aggregation platforms</p><p>o Payment gateway and omnichannel acceptance solutions</p><ul><li><p>Drive merchant acquisition at scale, targeting:</p></li></ul><p>o Large enterprises and chains</p><p>o SME and MSME segments</p><p>o High-growth verticals (retail, QSR, mobility, healthcare, education, e-commerce)</p><ul><li><p>Build and manage distribution partnerships with:</p></li></ul><p>o Banks and NBFCs</p><p>o Fintechs and payment aggregators</p><ul><li><p>Partner with marketing to design India-specific GTM strategies, including:</p></li></ul><p>o Pricing & bundling (MDR-led, SaaS-led, hardware-led models)</p><p>o Channel incentive programs</p><p>o Merchant campaigns, co-branding, and thought leadership</p><ul><li><p>Lead large RFPs, proposals, and solution architecture discussions for enterprise and bank-led acquiring programs.</p></li></ul><p>Revenue, Growth & P&L Ownership</p><ul><li><p>Own the business development and sales pipeline across POS, SoftPOS, acquiring, and aggregator businesses.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Deliver consistent achievement of revenue, margin, and market share targets.</p></li><li><p>Drive consultative, solution-led selling, aligning merchant and bank needs with technology capabilities.</p></li><li><p>Take full ownership of India P&L, including:</p></li></ul><p>o Revenue growth</p><p>o Cost optimization</p><p>o Pricing strategy</p><p>o Partner economics</p><ul><li><p>Collaborate with product and engineering teams to shape India-relevant features</p></li></ul><p>Cross-Functional & Stakeholder Alignment</p><ul><li><p>Work closely with product, technology, compliance, operations, and customer success teams to ensure seamless</p></li></ul><p>onboarding and scale.</p><ul><li><p>Act as the executive sponsor for key bank, enterprise, and aggregator accounts.</p></li><li><p>Provide forecasting, pipeline visibility, and performance dashboards to senior leadership.</p></li><li><p>Represent the company in industry forums, partner meetings, and regulatory discussions when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a bold, execution-driven Head of Business Development to lead aggressive revenue growth and market
expansion across India’s payments ecosystem, with a strong focus on POS, SoftPOS, merchant acquiring, payment aggregation,
and digital acceptance solutions.
This role is designed for a sales-first leader who can build high-impact pipelines, close enterprise and large-merchant deals,
scale channel-led distribution, and forge strategic partnerships with banks, fintechs, payment aggregators, networks, ISVs, and
merchant ecosystems. The role carries full ownership of revenue, P&L, and go-to-market success in one of the world’s most
competitive payments markets.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><b>Position Summary<br></b><p><b>Tax | Business Tax – Manager</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br><p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact</li> </ul><p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p><br><p><b>Key Responsibilities:</b></p><br><p><b><u>Client Engagement and Relationship Management:</u></b></p><br><ul><li>Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.</li><li>Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li></ul><p><b><u>Tax Compliance and Advisory:</u></b></p><br><ul><li>Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.</li><li>Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li></ul><p><b><u>Research and Analysis:</u></b></p><br><ul><li>Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.</li><li>Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul> <li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make </li> <li>Develops high-performing people and teams through challenging and meaningful opportunities </li> <li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders </li> <li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people </li> <li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li> </ul><p><b>Qualifications:</b></p><br><ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional and national taxation. </li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required. </li> <li>In-depth, first-hand experience of a wide range of industries </li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communications skills. </li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li> <li>In-depth knowledge of tax and business laws and regulations. </li> <li>Excellent project management and presentation skills required. </li> <li>Prior supervisory experience required. </li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p><h4>When you work for us</h4>
<p>You commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p>
<p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance, and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role overview</h4>
<p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Client engagement and relationship management:</strong><br>
Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.<br>
Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li>
<li><strong>Tax compliance and advisory:</strong><br>
Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.<br>
Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li>
<li><strong>Research and analysis:</strong><br>
Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.<br>
Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li>
<li><strong>Leadership capabilities:</strong><br>
Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.<br>
Develops high-performing people and teams through challenging and meaningful opportunities.<br>
Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.<br>
Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.<br>
Understands key objectives for clients and Deloitte, aligns people to objectives, and sets priorities and direction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Qualified Accountant (CA, ACCA, ADIT, CPA, etc.)</li>
<li>6+ years of general tax experience, preferably with at least five years focused on international, regional, and national taxation.</li>
<li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.</li>
<li>In-depth, first-hand experience of a wide range of industries.</li>
<li>Significant experience in corporate tax, including advisory and compliance.</li>
<li>Excellent research skills and strong written and verbal communication skills.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
<li>In-depth knowledge of tax and business laws and regulations.</li>
<li>Excellent project management and presentation skills required.</li>
<li>Prior supervisory experience required.</li>
<li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>When you work for us</h4>
<p>You commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p>
<p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance, and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role overview</h4>
<p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Client engagement and relationship management:</strong><br>
Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.<br>
Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li>
<li><strong>Tax compliance and advisory:</strong><br>
Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.<br>
Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li>
<li><strong>Research and analysis:</strong><br>
Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.<br>
Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li>
<li><strong>Leadership capabilities:</strong><br>
Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.<br>
Develops high-performing people and teams through challenging and meaningful opportunities.<br>
Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.<br>
Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.<br>
Understands key objectives for clients and Deloitte, aligns people to objectives, and sets priorities and direction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Qualified Accountant (CA, ACCA, ADIT, CPA, etc.)</li>
<li>6+ years of general tax experience, preferably with at least five years focused on international, regional, and national taxation.</li>
<li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.</li>
<li>In-depth, first-hand experience of a wide range of industries.</li>
<li>Significant experience in corporate tax, including advisory and compliance.</li>
<li>Excellent research skills and strong written and verbal communication skills.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
<li>In-depth knowledge of tax and business laws and regulations.</li>
<li>Excellent project management and presentation skills required.</li>
<li>Prior supervisory experience required.</li>
<li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li>
</ul>
<p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Tax | Business Tax – Manager</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br><p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact</li> </ul><p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p><br><p><b>Key Responsibilities:</b></p><br><p><b><u>Client Engagement and Relationship Management:</u></b></p><br><ul><li>Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.</li><li>Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li></ul><p><b><u>Tax Compliance and Advisory:</u></b></p><br><ul><li>Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.</li><li>Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li></ul><p><b><u>Research and Analysis:</u></b></p><br><ul><li>Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.</li><li>Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul> <li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make </li> <li>Develops high-performing people and teams through challenging and meaningful opportunities </li> <li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders </li> <li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people </li> <li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li> </ul><p><b>Qualifications:</b></p><br><ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional and national taxation. </li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required. </li> <li>In-depth, first-hand experience of a wide range of industries </li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communications skills. </li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li> <li>In-depth knowledge of tax and business laws and regulations. </li> <li>Excellent project management and presentation skills required. </li> <li>Prior supervisory experience required. </li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li></ul>For further information, and to apply, please visit our website via the “Apply” button below.
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p>
<p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p>
<h4>What the role covers</h4>
<ul>
<li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li>
<li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li>
<li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li>
<li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li>
<li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li>
<li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li>
<li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li>
<li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p>
<p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p>
<h4>What this is</h4>
<p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p>
<p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p>
<h4>What the role covers</h4>
<ul>
<li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li>
<li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li>
<li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li>
<li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li>
<li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li>
<li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li>
<li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li>
<li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p>
<p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p>
<h4>What this is</h4>
<p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><strong>JOB SUMMARY</strong> Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Supporting Developing & Executing Sales Strategies</strong></p><ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><strong>Maximizing Revenue</strong></p><ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li>Recommends booking goals for sales team members.</li></ul><p><strong>Managing Sales Activities</strong></p><ul><li>Monitors all day to day activities of direct reports.</li><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><strong>Analyzing & Reporting on Sales and Financial Data</strong></p><ul><li>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</li><li>Assists Revenue Management with completing accurate six period projections.</li><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li>Executes and supports the company s Customer Service Standards and property s Brand Standards.</li><li>Participates in and practices daily service basics of the brand.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><strong>Building Successful Relationships</strong></p><ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li>Utilizes all available on the job training tools for employees.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards.</span></span></p><br><span><span>• </span></span><span><span>Develop and implement sales strategies to achieve revenue targets across assigned market segments.</span></span><br><span><span>• </span></span><span><span>Actively source and maintain relationships with existing and potential clients to generate business opportunities.</span></span><br><span><span>• </span></span><span><span>Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings.</span></span><br><span><span>• </span></span><span><span>Prepare and deliver proposals, contracts, and presentations tailored to client requirements.</span></span><br><span><span>• </span></span><span><span>Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours.</span></span><br><span><span>• </span></span><span><span>Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies.</span></span><br><span><span>• </span></span><span><span>Accurately maintain sales reports, client databases (such as Delphi, Opera Sales & Catering), and sales activity logs.</span></span><br><span><span>• </span></span><span><span>Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales & Marketing.</span></span><br><span><span>• </span></span><span><span>Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty.</span></span><br><span><span>• </span></span><span><span>Support the development of junior sales team members and share best practices across the department.</span></span><br><span><span>• </span></span><span><span>Ensure all activities comply with IHG policies, local regulations, and brand standards.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Business, Hospitality, Sales, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment.</span></span><br><span><span>• </span></span><span><span>Strong understanding of the Muscat/Oman hospitality market and key feeder markets.</span></span><br><span><span>• </span></span><span><span>Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure).</span></span><br><span><span>• </span></span><span><span>Excellent communication, presentation, and negotiation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms).</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for leading and managing OCS Infotech s Managed Security Operations Center (SOC) and MSSP services, ensuring 24x7 security monitoring, incident response and proactive threat management for customers Collaborate with sales & presales teams for Solution design, Customer engagements & Proposal support Provide strategic inputs for new service offerings, Market expansion and Customer acquisition & retention Manage and expand OCS MSSP service portfolio: Managed SIEM Managed EDR/XDR Vulnerability management Security advisory services Define SOC service catalog and pricing alignment Lead and mentor SOC analysts (L1, L2, L3), engineers and architects Define skill development roadmap and maintain certification plans Ensure adequate staffing for 24x7 operations Manage recruitment, retention and performance of SOC team Staying updated with market trends and upcoming technologies Build and Identify Sales opportunities through market connect Providing strategic business input to senior management Manage relationships with security OEMs and technology partners Ensure SOC tools are updated, optimized and aligned with customer needs Drive partner certifications and compliance requirementsKey Responsibilities Manage and lead MSSP practice Lead 24x7 SOC operations, ensuring SLA-based monitoring and incident response Own incident lifecycle: detection triage investigation response closure Govern SIEM/SOAR/XDR platforms and optimize detection use cases Define and track SOC KPIs (MTTD, MTTR, SLA compliance) Lead threat hunting and proactive security operations Ensure compliance with ISO 27001, PCI DSS, and Oman regulatory requirements (MTCIT) Deliver SOC reporting and executive dashboards to customers Act as escalation lead for major security incidents Drive SOC maturity roadmap and service expansion Deliver: Monthly SOC reports Executive dashboards Threat intelligence insights Conduct regular service reviews with customers Act as trusted advisor for: Security posture improvement Risk mitigation strategies Create and maintain technical documentation: Product specifications and Solution documents Case studies and White papers Develop team roadmap and training programs Provide strategic business ideas to management Additional Responsibilities Plan resources and leave to ensure customer commitments are met Maintain low attrition rate Recruit and strengthen technical team capabilities Develop capabilities in new business verticals Ensure overall smooth functioning of the department Relevant Experience Strong understanding of cybersecurity solutions (software and cloud) Experience managing support services teams Experience managing cybersecurity professionals and architects Strong communication and presentation skills Ability to collaborate with sales, PM and internal teams Strong analytical and problem-solving skills Ability to provide strategic business direction Ability to stay updated with industry developments Ability to work under pressure and meet deadlines Work Environment & Conditions This role may require occasional shift work as per Clients & OCS Business Requirements. This role may require occasional shift work, weekend hours or on-call availability in response to Critical Incidents. Physical environment may include sitting for extended periods at a desk and working with computers in an office setting. The candidate must have the ability to work under high-pressure situations, particularly during incident handling & Critical Threats.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Qualifications Required</b></p><p>Bachelor s degree or master s in computer science / information security/ IT</p><b>Professional Certifications Required</b><ul><li>CISSP: Certified Information Systems Security Professional or CISM: Certified Information Security Manager</li><li>GIAC: Global Information Assurance Certification</li><li>GSEC: Global Security Essentials Certification</li><li>ISACA: IT Audit, Security, Governance and Risk Certifications</li><li>Vendor certifications (Fortinet, Microsoft, Palo Alto, etc.)</li></ul><b>Skills</b><ol><li>People Management o Build and lead a high-performing team of Presales, Implementation and Support Engineers o Set clear objectives, KPIs, and career development plans for team members o Conduct regular performance reviews and succession planning o Foster a culture of accountability, collaboration, and continuous learning</li><li>Strategic Leadership o Define technical vision and roadmap aligned with organizational goals o Represent OCS Infotech in executive-level customer engagements and industry forums o Drive adoption of emerging technologies and best practices across teams o Establish governance for compliance, security, and quality assurance</li><li>Customer Experience o Ensure seamless solution delivery with minimal disruption o Maintain proactive communication on timelines, risks, and escalations o Drive customer satisfaction through feedback loops & service improvements o Act as escalation point for critical incidents and strategic account</li><li>Metrics and SLA Governance: o MTTD (Mean Time to Detect) o MTTR (Mean Time to Respond) o Incident closure SLAs o False positive rate o Alert-to-case ratio</li></ol><p></p></section>
<p><strong>POSITION DESCRIPTION:</strong> Position Title: Communication & Marketing Manager Reports to: VP People, Technology & Culture Department: People, Technology & Culture Location: Muscat</p><p><strong>JOB PURPOSE:</strong> Lead the development and execution of the organization's internal and external communication, branding, marketing, and stakeholder engagement strategies to strengthen corporate reputation, employer brand, employee engagement, and market presence.</p><p>The role is responsible for developing integrated communication and marketing plans that align with corporate objectives, promote organizational values, enhance stakeholder relationships, and support business growth. The position oversees corporate communications, media relations, digital communications, branding initiatives, marketing campaigns, employee engagement communications, and reputation management while ensuring consistency of messaging across all communication channels.</p><p>The position will act in accordance with the Company s Mission, Vision, Values and Strategies, as well as policies, guidelines, governance requirements, and best international practices, while supporting national objectives and regulatory requirements.</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 2 Total: 2</p><p><strong>KEY RESPONSIBILITIES:</strong> Main tasks and responsibilities</p><ul><li>Develop and implement the corporate communication and marketing strategy aligned with organizational objectives and business priorities.</li><li>Lead the development and implementation of the company s sustainability strategy, ensuring alignment with corporate objectives, ESG commitments, and stakeholder expectations, while promoting sustainability initiatives internally and externally.</li><li>Manage and coordinate the company s social investment and Corporate Social Responsibility (CSR) programs, including community engagement initiatives, partnerships, impact assessment, and communication of social value outcomes to stakeholders.</li><li>Manage internal and external communication plans to ensure consistent and effective messaging across all stakeholder groups.</li><li>Build and maintain strong relationships with key internal stakeholders, external partners, media representatives, and industry influencers.</li><li>Lead the development and execution of corporate branding initiatives to enhance organizational reputation and brand equity.</li><li>Design and manage integrated marketing campaigns across digital, social media, print, and other communication channels.</li><li>Oversee corporate communications including leadership messages, employee communications, newsletters, announcements, presentations, and corporate publications.</li><li>Manage the organization's digital presence, including website content, social media platforms, and other digital communication channels.</li><li>Develop and execute employee engagement communication programs that support organizational culture, change initiatives, and employee experience.</li><li>Monitor media coverage and public perception, identifying opportunities and risks related to corporate reputation.</li><li>Manage media relations activities, including press releases, media briefings, interviews, and crisis communication responses when required.</li><li>Ensure consistency and quality of corporate identity, branding standards, messaging, and visual communications across all platforms.</li><li>Conduct market research, stakeholder analysis, and communication effectiveness assessments to identify opportunities for improvement.</li><li>Measure, analyze, and report communication and marketing performance metrics, providing recommendations for continuous improvement.</li><li>Develop communication strategies to support organizational transformation, technology initiatives, talent management programs, and business projects.</li><li>Manage communication and marketing budgets effectively to maximize value and return on investment.</li><li>Collaborate with cross-functional teams to ensure communication and marketing activities support business objectives and corporate priorities.</li><li>Identify opportunities to enhance communication effectiveness through innovation, digital technologies, and emerging communication platforms.</li><li>Manage external suppliers, agencies, designers, event organizers, and communication service providers as required.</li><li>Ensure compliance with corporate policies, governance requirements, regulatory obligations, and brand standards.</li><li>Support senior leadership in stakeholder engagement activities, executive communications, and strategic messaging.</li></ul><p><strong>QUALIFICATIONS, EXPERIENCE, & SKILLS:</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li></ul><p><strong>Soft</strong></p><ul><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li></ul><p><br></p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li><li>Strong knowledge of corporate communications and marketing principles.</li><li>Expertise in digital communication platforms, social media management, and content marketing.</li><li>Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.</li><li>Experience with communication analytics, digital marketing tools, and performance reporting.</li><li>Knowledge of media engagement, reputation management, and crisis communication practices.</li><li>Understanding of branding, corporate identity, and marketing campaign management.</li><li>Ability to develop communication plans, reports, presentations, and executive-level materials.</li><li>Experience managing websites, digital content management systems, and communication technologies.</li><li>ESG (Environmental, Social & Governance) Reporting and Disclosure</li><li>Sustainability Strategy Development and Implementation</li><li>CSR Strategy Development and Program Management</li><li>Social Investment Planning and Community Engagement</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>