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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced <b>Operations Manager</b> to manage the day-to-day operations of our recruitment agency in Oman. The successful candidate will be responsible for overseeing recruitment operations, coordinating with clients and internal departments, and ensuring the smooth execution of recruitment projects from manpower requisition to candidate deployment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage overall operations of the recruitment agency.</li><li>Lead and supervise the operations team to achieve business objectives.</li><li>Coordinate with recruiters, clients, and internal departments.</li><li>Ensure timely execution of recruitment projects and manpower deployment.</li><li>Monitor CV screening, candidate processing, documentation, and visa procedures.</li><li>Manage client requirements, job orders, and operational workflows.</li><li>Track recruitment progress and prepare operational reports.</li><li>Ensure compliance with company policies and Oman labour regulations.</li><li>Identify process improvements to increase operational efficiency.</li><li>Resolve operational issues and maintain high service quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Minimum <b>7–8 years of experience</b> in recruitment agency operations.</li><li>Proven experience managing end-to-end overseas recruitment processes.</li><li>Strong leadership, team management, and organizational skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to manage multiple recruitment projects simultaneously.</li><li>Strong problem-solving and decision-making skills.</li><li>Good knowledge of recruitment documentation and operational procedures.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li><b>Male candidates only.</b></li><li><b>Indian nationality preferred.</b></li><li><b>Age up to 40 years.</b></li><li>Basic English communication skills.</li></ul><p>Employment Details</p><ul><li><b>Position:</b> Operations Manager</li><li><b>Location:</b> Oman</li><li><b>Salary:</b> OMR 400 per month</li><li><b>Accommodation:</b> Provided by the company</li><li><b>Working Hours:</b> 10 hours per day</li><li><b>Weekly Off:</b> Friday</li><li><b>Employment Type:</b> Full-Time</li><li><b>Visa:</b> Employment Visa provided</li><li><b>Overtime:</b> As per company policy</li></ul><p><br></p></div>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<h4>Responsibilities</h4>
<p>Deliver electrical engineering services that meet Worley, its customers' and applicable statutory and regulatory specifications, on time and within budget.</p>
<p>Initiate, manage and if required supervise electrical engineering project requirements.</p>
<p>Perform electrical engineering services such as:</p>
<ul>
<li>participate in relevant meetings, prepare progress reports and follow required checking procedures;</li>
<li>ensure the project scope is clear and that changes comply with project change management processes;</li>
<li>provide assistance and advice during procurement, construction and commissioning activities. For example, write requisitions, conduct technical bid evaluations and write purchase orders.</li>
</ul>
<p>If required, act as the electrical engineering lead on specific projects.</p>
<p>If responsible for a team:</p>
<ul>
<li>outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; and</li>
<li>ensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget.</li>
</ul>
<p>Proactively resolve any discrepancies between Worley and its customer's requirements.</p>
<p>Keep up-to-date with the latest developments and technical innovations in electrical engineering.</p>
<p>If required, assist and support junior personnel within the electrical engineering team.</p>
<p>Communicate effectively with the electrical engineering team and project stakeholders, including the customer.</p>
<p>Identify issues and problems, develop appropriate solutions, and ask for assistance when required.</p>
<h4>Technical and industry experience</h4>
<ul>
<li>Highly effective technical and practical engineering skills and ability to consistently deliver quality, accurate and timely work to Worley and its customers.</li>
<li>A sound knowledge of the fundamental requirements of electrical engineering, and the basic requirements of other engineering fields.</li>
<li>A sound knowledge of applicable local and international standards and statutory and regulatory requirements.</li>
<li>Competent use of electrical engineering specific software.</li>
<li>Competent use of relevant software such as MS Office Suite.</li>
<li>Substantial technical and practical experience in electrical engineering in the same or similar industry including experience in working in multi-disciplinary projects and teams.</li>
<li>Bachelor degree in engineering.</li>
<li>Minimum experience required 15 years in oil and gas.</li>
</ul>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About us</strong> <br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. <br><ul><li>4+ Years of experience in Electrical Engineering</li><li>Strong Background in Electrical Design Engineering Support</li><li>At least 2 Years of experience in Oil and Gas Industry</li><li>Competence in reviewing electrical deliverables and coordinating with multidisciplinary teams.</li><li>Competent use of electrical engineering specific software.</li><li>Competent use of relevant software such as MS Office Suite.</li></ul> <strong>Qualification Required:</strong><br>Bachelor Degree in Engineering<br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>
<p>Provide robust production-engineering expertise to the subsurface development of the Operated Assets Subsurface function, under the direction of the TL Production Engineer BISAT Development, by supporting field-based production activities, planning production, well design, and completion, and applying production-engineering practices to well and reservoir management, well design and completion, and Integrated Production Modelling (IPM), in order to optimise well and field performance and support the safe, reliable, and efficient production of significant oil and gas deposits.</p><p>The position will act in accordance with the OQEP's Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong><br></strong></p><p><strong>Main tasks and responsibilities</strong></p><p>Provide robust technical production-engineering expertise, support, and innovative solutions for the execution of the production-engineering process, ensuring common engineering principles and concepts are applied; may handle a large scope of activities simultaneously and provide guidance to junior engineers and trainees.</p><p>Optimise well production through daily well-surveillance monitoring and troubleshooting of well-performance issues.</p><p>Hold direct responsibility for a range of activities including well surveillance, frac-job design and implementation, well testing, artificial-lift selection and design, completion and workover design and execution, well-intervention proposals, and well-stimulation design and execution.</p><p>Analyse and interpret field information using available engineering tools, making recommendations to optimise production and support field development.</p><p>Contribute to monthly production planning and reservoir-surveillance planning as required.</p><p>Hold direct responsibility for monitoring well failure rates, conducting the required Root Cause Failure Analysis (RCFA), and recommending solutions to reduce such rates.</p><p>Participate in integrated field studies for maturing hydrocarbon resources.</p><p>Evaluate well and reservoir performance and recommend production-improvement opportunities.</p><p>Provide production-engineering input to business planning and well proposals, and participate in the preparation of development plans and optimisation studies to maximise project value.</p><p>Work closely with Reservoir Engineers and Geologists to maximise the value of assigned assets.</p><p>Ensure all evaluations are documented and related data is handled in accordance with the Company's Data Management Standards.</p><p>Work safely and proactively promote the Company's occupational health, safety, security, and environment culture, ensuring compliance with HSE and process-safety requirements and participating in HSE programs.</p><p>Fulfil stand-by / on-call duties when required.</p><p>Perform other similar duties as assigned by the TL Production Engineer BISAT Development.</p><p><strong>Key interactions</strong></p><p>Internal: TL Production Engineer BISAT Development and the Subsurface & Operation 60&48 team, and enabling functions (Reservoir Engineering, Geoscience, Well Delivery, Operations, Facilities, and HSSE).</p><p>External: Contractors, service providers, and technical consultants; OQ Group (parent-company interfaces, as applicable).</p><p><strong>Notable Working Conditions</strong>. Combination of field operational environment and office-based technical work; regular presence at well sites and operating facilities to support well surveillance, production troubleshooting, well interventions, stimulation, workover activities, and production optimisation. The role may require working in remote operational areas, exposure to live production environments, and participation in stand-by / on-call duties as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Petroleum Engineering or equivalent</li><li>Master s degree (preferred)</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 6+ years' relevant experience in production engineering within the upstream oil and gas industry.</li><li>Experience in production optimisation, well surveillance, and troubleshooting of well-performance issues.</li><li>Experience in artificial-lift selection and design, completion and workover design, well intervention, and stimulation.</li><li>Experience in well testing, frac-job design, and RCFA.</li><li>Proficiency in industry-standard production-engineering and nodal-analysis tools (e.g., PROSPER/GAP or equivalent).</li><li>Good understanding of reservoir behaviour, production operations, and completion procedures.</li><li>Experience working in a multidisciplinary team environment with Reservoir Engineers and Geologists.</li><li>Strong interpersonal and communication skills (verbal and written), with proficiency in written and spoken English.</li><li>Analytical thinking and sound engineering judgement.</li><li>Collaboration across multidisciplinary teams.</li><li>Effective communication of technical insights and risks.</li><li>Proactive problem-solving and continuous improvement.</li><li>Accountability and results orientation.</li><li>Commitment to HSSE, process safety, integrity, and high technical standards.</li><li>Production optimisation and well-performance management.</li><li>Artificial lift, completion, and workover design.</li><li>Well intervention, stimulation, and frac-job design.</li><li>Well surveillance, testing, and RCFA.</li><li>Integrated Production Modelling (IPM) and nodal analysis.</li><li>Data management and technical reporting.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Kids Club Supervisor, you will be responsible for the following duties:</p><p>Participate in the smooth running of the Kids department on a day-to-day basis to achieve the highest possible levels of guest satisfaction. Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the reception area when required and supervising the team in the absence of the Kids Club Manager. Handles guest complaints and follows correct reporting procedures and follows up with guest satisfaction. Support FLHSS management and have a deep understanding of all related processes & procedures for the area. To ensure hazards and malfunctioning, improperly working equipment is reported in a timely manner to management/IT/Engineering. Be confident user of the hotel operational systems such as in HMS, SCM, Alice Conduct the Kids Club Inventory twice per month, monitor the required quantity or stationery items. Train and develop the Kids Club attendants along with the Kids Manager, create a monthly L&D calendar. Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids offering a point of competitive advantage for the hotel. Ensure any outsourced service provides maintenance standards. To have a complete knowledge of the products and services offered by the hotel, and particularly all the kids club activities in the hotel. Execution of the kids activities programme. Ensure that all activities are performed in a safe environment using proper safety techniques. Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard. Monitor the success of the activities programs through the number of participants and through guests feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids. Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Muscat Concierge. Keep all equipment clean and well maintained in the kids club. Develop and maintain a strong working environment with the other departments. Ensure proper accounting procedures are followed when collecting of charging fees for the Kids club Drive revenues for the department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As Kids Club Supervisor, we expect from you:</p><ul><li>Must have at least 2 years experience working with children in a hotel or resort</li><li>Must be fluent in English both written and verbal</li><li>Must be flexible and have a good sense of humour</li><li>Must be a strong communicator</li><li>Obtain the Pediatric First Aid and CPR certification</li><li>Fluent in English both written and verbal</li></ul><p>Our commitment to you</p><ul><li>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We're Fans. Are you?</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Summary Engineering Graduate with minimum 8-10 years of relevant experience in managing major turnkey EPC security projects, responsible for cost/budget control and schedule control.</p><p>Key Job responsibilities and duties</p><ul><li>Manage the assigned project operations completely from Project Initiation to financial sign-off.</li><li>Contract Owner of assigned projects and responsible for cost/budget control and schedule control.</li><li>Generating revenues from project variations and improve project margin.</li><li>Responsible for resolving all project constraints and resource management as required.</li><li>Responsible to achieve and improve the Project Schedule and successful financial closure on-time in meeting project objectives to its full specifications.</li><li>Responsible for timely procurement and maintaining the procurement tracker effectively.</li><li>Proper and timely coordination with vendor, supplier and subcontractors.</li><li>Responsible for project delivery in all aspects as per contract requirements by following Project management procedures and scope agreed.</li><li>Responsible for industrial standard and fault free installations.</li><li>Following high quality standards in project execution.</li><li>Responsible to maintain the project in positive cash flow at all the time.</li><li>Responsible for successful completion of the project, in meeting the project performance to its specifications and project contractual requirements and client obligations for the assigned projects.</li><li>Responsible to maintain the project documentation as per the standards.</li><li>Responsible to manage the project cash flow positively.</li><li>Preparation & Submission of project documents like Project presentation reports, Resource Plan, Invoice plan, Commercial register etc, Preparation of Weekly, monthly report.</li><li>Preparation of required PPT for project execution with required bar charts.</li><li>Responsible for invoice claims on time, client approvals & payment realization as per the terms, Receivable follow-up with client and all relevant parties within the team for the assigned projects.</li><li>Ensure the client satisfaction throughout the project phase.</li><li>Proper coordination with support team like Admin, Account & finance, logistics for project requirements.</li><li>Verifying and certifying the subcontractor & supplier invoices timely.</li><li>Managing operations without bad debts and LD clause applied as per budget allowed.</li><li>High QHSE standards and meeting the set targets, Adhere to all set policies and standards.</li><li>Responsible for the Contractual Performance of the assigned projects in all aspects.</li></ul><p>Deliverables</p><ul><li>Successful Project completion & handover, within budget and time, and with effective utilization of resources.</li><li>Highest Q.HSE Records with high rankings on project audit and customer feedback reports.</li><li>High rankings on project Quality audit and customer feedback reports.</li><li>Effective communication and reporting.</li><li>Maintain Positive Project cash flow.</li><li>System performance to its specifications and project requirements.</li><li>Generating revenues and improving the project margins.</li><li>Timely invoicing and payment collection</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualification - Professional Engineering Graduate in Electrical, Electronics, Instrumentation, Communication, IT</li><li>Experience - Engineering Graduate with minimum 8-10 years of relevant experience in managing major turnkey EPC security projects.</li><li>Preferred Experience of 4-5 years in Middle East region & having valid Oman driving license.</li><li>2-3 year Oil & Gas Industrial security projects experience, atleast in 1 major Oil & Gas (Or) Petrochemical EPC Security projects as Project Engineer position.</li><li>Each project must be minimum value of 5m US$.</li><li>Integrated Security package (duration not less than 1 year).</li><li>The ELV products include Industrial & Commercial CCTV, Integrated high end Access Control, Fire Alarm, Fire Fighting, Intruder Alarm, PAVA systems, Physical Control Equipment, PIDS, BMS, Telecom, A/V systems, ISMS, SMATV, VDP, Gate Automation & residential systems, etc.</li><li>In addition, the incumbent MUST have related in-depth knowledge on IT & Telecom systems inclusive of database management, Fiber systems, Server & Storage systems, Active & passive components, operating systems, IP domain, redundancy operations in connection with ELV systems specified above.</li></ul><p></p></section>
<p><h4>Building on our past. Ready for the future</h4>
<p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</p>
<p><strong>Requirements:</strong></p>
<ul>
<li>12+ years of experience in instrumentation engineering</li>
<li>Strong background in instrumentation design engineering support</li>
<li>At least 8 years of experience in oil and gas industry</li>
<li>Competence in reviewing instrument deliverables and coordinating with multidisciplinary teams</li>
<li>Site experience is also required</li>
<li>Degree in engineering</li>
</ul>
<h4>Moving forward together</h4>
<p>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</p>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.</p>
<p>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p><h4>Building on our past. Ready for the future</h4>
<p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</p>
<p><strong>Degree in Engineering</strong><br>
<strong>15+ years of experience in Instrumentation Engineering</strong><br>
<strong>Strong background in Instrumentation Design Engineering Support</strong><br>
<strong>At least 10 years of experience in Oil and Gas Industry</strong><br>
<strong>Competence in reviewing instrument deliverables and coordinating with multidisciplinary teams</strong></p>
<h4>Moving forward together</h4>
<p>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</p>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.</p>
<p>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p>The Head of Design – Infrastructure is responsible for leading and managing the full infrastructure design function across all phases of the project lifecycle, including pre-contract, tendering, post-contract execution, construction support, and handover.
The role acts as the single point of accountability for infrastructure design, ensuring that all technical solutions are aligned with the client’s vision, project objectives, delivery program, budget requirements, authority regulations, and construction strategy.
This position requires strong leadership across multidisciplinary infrastructure teams, including roads, utilities, drainage, wet services, dry services, civil works, structures, traffic, mobility, and specialist technical disciplines. The Head of Design ensures that all infrastructure design outputs are coordinated, compliant, constructible, cost-effective, and delivered to the required quality standards.
Key Responsibilities
Strategic Design Leadership
• Lead the overall infrastructure design strategy throughout the full program lifecycle, ensuring alignment with the client’s objectives, project brief, delivery timelines, procurement strategy, and construction requirements.
• Provide senior technical direction to consultants, contractors, internal design teams, and project stakeholders to ensure that infrastructure solutions are practical, integrated, sustainable, and commercially viable.
• Act as the accountable design lead for all infrastructure-related matters, reporting directly to the Program Director and providing regular updates on design progress, risks, technical challenges, approvals, and key decisions.
Infrastructure Design Management
• Manage the preparation and review of infrastructure design briefs, scopes of service, technical specifications, design deliverables, tender documentation, and construction-stage design information.
• Oversee the design development of roads, utilities, stormwater drainage, sewerage, potable water, irrigation, power, telecom, street lighting, district cooling interfaces, civil works, earthworks, grading, and related infrastructure systems.
• Review design submissions to ensure compliance with the approved brief, authority requirements, engineering standards, constructability expectations, budget constraints, and project delivery objectives.
• Lead technical reviews, design coordination meetings, redline mark-ups, design gap analyses, value engineering workshops, and scope validation exercises.
• Ensure that design documentation is complete, coordinated, accurate, and suitable for approvals, procurement, construction, and handover.
Multidisciplinary Team Leadership
• Lead and coordinate a team of infrastructure engineers, civil engineers, utility specialists, road designers, drainage engineers, traffic and mobility consultants, structural engineers, MEP interface teams, planners, and specialist consultants.
• Drive integration between infrastructure design and other project disciplines, including master planning, architecture, landscape, sustainability, transportation, construction, procurement, cost management, and asset management.
• Ensure that interfaces between utilities, roads, public realm, plots, buildings, external networks, and authority assets are properly coordinated and resolved.
• Promote a collaborative design culture focused on technical quality, timely delivery, practical solutions, and proactive issue resolution.
Stakeholder and Authority Coordination
• Represent the project in discussions with government entities, municipalities, utility providers, transport authorities, environmental agencies, civil defense bodies, and other regulatory stakeholders.
• Lead the coordination of authority submissions, technical approvals, permits, NOCs, design responses, and compliance documentation.
• Resolve authority comments, technical conflicts, interface issues, and approval challenges in coordination with consultants, contractors, and internal stakeholders.
• Ensure that all infrastructure design solutions comply with local codes, authority standards, utility provider requirements, safety regulations, environmental requirements, and project-specific guidelines.
Technical Assurance and Risk Management
• Establish and lead technical assurance processes to ensure that all infrastructure design outputs meet required standards for safety, quality, performance, durability, sustainability, maintainability, and constructability.
• Identify design risks early and develop mitigation strategies to avoid delays, rework, cost escalation, authority rejection, construction disruption, or operational issues.
• Review RFIs, design clarifications, technical queries, material submissions, shop drawings, alternative proposals, and design changes from an infrastructure design perspective.
• Assess the impact of design decisions and changes on cost, schedule, technical compliance, approvals, construction sequencing, and long-term asset performance.
• Support value engineering initiatives to improve efficiency, reduce cost, enhance constructability, and optimize infrastructure performance without compromising quality or compliance.
Procurement, Construction, and Reporting Support
• Provide technical input during procurement and tendering, including review of tender packages, employer’s requirements, consultant scopes, contractor proposals, technical bids, and specialist infrastructure packages.
• Support construction teams with timely design clarifications, technical guidance, site issue resolution, and coordination with consultants and contractors.
• Monitor infrastructure design progress against the approved program and escalate critical issues, risks, and decisions to the Program Director.
• Prepare and present design status reports, risk updates, authority approval trackers, decision logs, and technical summaries for senior management review.
Key Interfaces
The Head of Design – Infrastructure will work closely with:
• Director
• Country Manager
• Client representatives
• Project management team
• Infrastructure consultants
• Civil, roads, utilities, and drainage engineers
• Traffic and mobility consultants
• Contractors and specialist subcontractors
• Authority and utility provider representatives
• Procurement, commercial, planning, and construction teams
• Sustainability and asset management teams</p><p>• Bachelor’s degree in Civil Engineering, Infrastructure Engineering, Transportation Engineering, Construction Management, or a related discipline.
• A master’s degree or professional certification such as PMP, Chartered Engineer, PE, or equivalent is preferred.
• Minimum of 15 years of relevant experience in infrastructure design, design management, engineering management, or major program delivery.
• Strong experience in large-scale infrastructure, mixed-use developments, master-planned communities, transportation networks, utilities, public realm infrastructure, or government-led infrastructure programs.
• Proven experience managing multidisciplinary infrastructure consultants and coordinating with authorities, municipalities, utility providers, contractors, and senior project stakeholders.
• Strong knowledge of infrastructure design standards, local authority approval processes, utility coordination, road design, drainage systems, civil works, procurement, construction support, and handover requirements.
Required Skills and Competencies
• Strong leadership and design management capability.
• Excellent technical understanding of infrastructure systems, including roads, utilities, drainage, civil works, earthworks, grading, and external networks.
• Ability to manage complex technical interfaces across multiple disciplines and stakeholders.
• Strong knowledge of authority approvals, NOCs, technical compliance, design governance, risk management, and quality assurance.
• Excellent communication, negotiation, reporting, and stakeholder management skills.
• Strong commercial and construction awareness, with the ability to balance design quality, cost, schedule, constructability, and long-term asset performance.
• Ability to lead under pressure, resolve complex technical issues, and make sound decisions in a fast-paced project environment.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role & responsibilities Key Responsibilities Lead the overall Finance & Accounts function and ensure compliance with company policies. Prepare and review monthly, quarterly, and annual financial statements. Manage Accounts Receivable, Accounts Payable, customer collections, and vendor payments. Supervise invoicing, commercial invoices, export documentation, and shipping-related financial records. Prepare daily cash flow reports, cash forecasts, and working capital analysis. Monitor production costs, cost per ton analysis, inventory valuation, and project profitability across mining sites. Ensure timely statutory payments including royalties, port charges, taxes, visa renewals, vehicle registrations, loan repayments, and other government obligations. Coordinate monthly payroll processing and employee reimbursements. Perform bank reconciliations, journal entries, month-end closing, and General Ledger management. Coordinate internal and external audits and ensure statutory compliance. Develop MIS reports and financial dashboards for senior management. Drive financial process improvements, automation initiatives, and internal controls. Support the CEO with financial analysis, budgeting, forecasting, and strategic decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>Bachelor's Degree in Accounting, Finance, Commerce, or equivalent. Professional qualification such as CA Inter, CMA, ACCA, CPA, or equivalent will be an added advantage. Minimum 1015 years of accounting experience , including at least 5 years in the Mining, Quarry, Construction Materials, Rock crushing, Manufacturing or Mineral Export industry. Strong knowledge of cost accounting, inventory accounting, and project accounting. Experience in handling export documentation and international trade transactions is highly preferred.</p><h2>Technical Skills</h2><p>Mandatory hands-on experience in QuickBooks Accounting Software. Advanced MS Excel skills (Pivot Tables, Power Query, Lookup Functions, Dashboards, Financial Modelling, Data Analysis & MIS Reporting). Excellent knowledge of accounting standards, budgeting, cash flow management, financial reporting, and internal controls. Experience in ERP implementation or process automation will be an added advantage.</p><h2>Desired Competencies</h2><p>Strong analytical and problem-solving skills. High level of integrity, accuracy, and attention to detail. Leadership and team management capabilities. Excellent communication and report-writing skills. Ability to work under pressure and meet strict reporting deadlines.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship is tailored for <strong>Omani Nationals</strong>, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field. </li><li>Omani nationality.</li><li>Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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Oman </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>CHANEL is an independent company that believes in the freedom of creation, nurtures human potential, and actively commits to having a positive impact on the world. The Fragrance & Beauty activity asserts its uniqueness through a promise: to reveal the beauty of every woman in her most singular essence through her Fragrance, Makeup, and Skincare products.</p><br><p>As Client Communication & Journeys Strategy Manager, you will define and lead the global vision for client communications & journeys across the different customer touchpoints. Reporting to the CRM & Data Director, you will shape how the Maison engages with clients across relational touchpoints, ensuring a seamless, elevated and consistent experience.</p><br><p>This is a strategic leadership role at the intersection of Customer Experience, CRM, Brand, Digital and Data. You will reporte to the CRM & Data Director within the Client Experience & Relationships Department.</p><br><p>YOUR IMPACT AT CHANEL</p><br><p><b>Key responsibilities</b></p><br><p>You will define the communication & touchpoint strategy, establish global frameworks and governance, work hand in hand with the regions to set-up the relational communications & journeys in the most relevant way for all markets, and drive innovation across all customer touchpoints to support business growth while reinforcing the Maison’s brand equity and client experience. You will also lead and develop a team of approximately 10 experts, fostering a culture of collaboration, innovation and customer-centricity.</p><br><p><b>Define the Global Client Communication Strategy</b></p><br><ul><li>Define and own the global client communication strategy across the entire customer lifecycle that aligns with business priorities and the Maison’s positioning</li><li>Develop an omnichannel communication strategy spanning Email, SMS, Push Notifications, WhatsApp, WeChat, KakaoTalk and other regional messaging ecosystems.</li><li>Establish communication principles, governance and best practices across all regions and markets.</li><li>Ensure consistency, relevance and excellence across every customer interaction.</li></ul><p><b>Lead Customer Journey & Touchpoint Strategy</b></p><br><ul><li>Design and continuously evolve end-to-end 360° customer journeys across acquisition, onboarding, engagement, loyalty and clienteling.</li><li>Define the strategic role of every customer communication touchpoint within the customer experience and master client communication pressure.</li><li>Identify emerging customer behaviors, technologies and communication opportunities to continuously elevate the client experience.</li></ul><p><b>Lead the development of customer experience and relationship strategies for all 360° brand campaigns</b></p><br><ul><li>This role will be responsible for translating brand objectives into impactful client engagement initiatives and executing them seamlessly across various relational platforms and channels.</li><li>A key success factor will be the ability to integrate regional and market-specific needs into a cohesive global framework, enabling local relevance while maintaining brand consistency and excellence in customer experience.</li></ul><p><b>Partner Across the Organization</b></p><br><ul><li>Act as the strategic partner and foster strong collaboration across global (Artistic Direction, Marketing, Retail, Ebusiness) and regional teams while ensuring clear priorities and effective execution.</li><li>Work closely with the other Client Experience & Relationships Teams (Data, Loyalty, O2O, Online and Offline Services).</li><li>Ensure communication strategies are customer-centric, data-informed and locally relevant while maintaining global consistency.</li></ul><p><b>Drive Performance & Innovation </b></p><br><ul><li>Define strategic KPIs and success metrics to measure business impact and customer engagement.</li><li>Continuously leverage customer insights, analytics and performance data to optimize communication effectiveness.</li><li>Champion innovation in customer engagement and communication experiences.</li><li>Promote a culture of experimentation, testing and continuous improvement.</li></ul><p><b>Lead & Develop the Team</b></p><br><ul><li>Lead, coach and inspire a team of approximately 10 professionals, creating an environment that encourages collaboration, innovation and continuous development.</li><li>Act as a mentor and trusted leader, developing talent and supporting career growth within the team.</li></ul><p>WHAT YOU WILL BRING</p><br><p><b>Technical Skills</b><b></b></p><br><p>The ideal candidate has built and led customer communication strategies for leading Luxury or Beauty brands within a global environment. They combine strategic vision with deep CRM expertise, understand the nuances of premium customer engagement across international markets, and have a proven track record of leading teams and influencing senior stakeholders to transform the client experience.</p><br><ul><li>Minimum 15 years of experience in Customer Experience, CRM Strategy, Customer Communications, Campaign Management or Relationship Marketing.</li><li>Significant experience within the Luxury and/or Beauty industry, with a deep understanding of premium customer expectations and brand experience.</li><li>Strong strategic mindset with the ability to translate customer insights into impactful communication strategies.</li><li>Proven experience defining and implementing global customer communication strategies in an international organization.</li><li>Experience in Strategic Planning (agency or client-side) is a strong advantage.</li><li>Extensive knowledge of customer communication ecosystems including Email, SMS, Push Notifications, WhatsApp, WeChat, KakaoTalk and other market-specific channels.</li><li>Excellent stakeholder management skills with the ability to influence senior executives and lead cross-functional initiatives in a matrix organization.</li></ul><p></p><br><p> <b>Interpersonal Skills </b></p><br><ul><li>Client Communication Strategy & Client Experience (CX)</li><li>Omnichannel & Touchpoint Strategy</li><li>CRM & Customer Lifecycle Management</li><li>Customer Journey Design</li><li>Data-Driven Decision Making & Result monitoring</li><li>Strategic Planning</li><li>Luxury Customer Experience</li><li>Leadership & People Development</li><li>Innovation & Transformation</li></ul><p></p><br><p>WHAT EXCITES YOU AND WHAT CHANEL HAS TO OFFER</p><br><p>The Chanel experience</p><br><p>Throughout your journey, you will be immersed in a dynamic, innovative and learning-driven environment, where creativity and people are at the heart of everything we do.</p><br><p>You will join a unique business activity with distinctive methods and processes, whether in creation, development, or industrialization, and work alongside a diverse group of experts with renowned expertise.</p><br> </div>
<p>Provide technical safety engineering support across OQEP's project delivery activities, ensuring that technical safety requirements are identified, assessed, and incorporated into project designs, engineering documents, and operational philosophies in compliance with applicable standards, regulations, and OQEP's HSSE framework. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Tasks and Responsibilities</strong></p><ul><li>Support the execution of technical safety engineering activities across OQEP's project delivery portfolio, ensuring compliance with applicable international standards, codes, and OQEP's engineering specifications.</li><li>Participate in and contribute to hazard identification and risk assessment studies including HAZID, HAZOP, What-If analyses, and Bow-Tie analyses for projects and operational facilities.</li><li>Support the development and review of technical safety deliverables including Safety Concept documents, Fire & Gas Philosophy, Escape, Evacuation & Rescue (EER) Philosophy, and Safety Instrumented System (SIS) documentation.</li><li>Perform quantitative and qualitative risk assessments including consequence modelling, dispersion analysis, fire and explosion modelling using industry-standard tools (e.g., PHAST, Safeti, or equivalent).</li><li>Review engineering design documents, P&IDs, equipment datasheets, and layout drawings from a technical safety perspective, identifying hazards and recommending design modifications to reduce risk to ALARP.</li><li>Support the development and maintenance of Safety Cases and Major Accident Hazard (MAH) registers for OQEP's operated facilities and projects.</li><li>Contribute to the specification, design review, and testing of Safety Instrumented Systems (SIS) and Fire & Gas detection systems in accordance with IEC 61508 and IEC 61511 standards.</li><li>Participate in pre-FEED, FEED, and detailed design technical safety reviews, ensuring technical safety requirements are addressed at each project phase.</li><li>Support the preparation and review of technical safety documentation for regulatory submissions and engineering authority approvals.</li><li>Liaise with project engineers, discipline leads, contractors, and vendors on technical safety matters throughout the project lifecycle.</li><li>Support post-incident investigations and safety performance reviews, contributing technical safety expertise to root cause analysis and lessons-learned processes.</li><li>Maintain accurate technical safety documentation including risk registers, study reports, and engineering assessments.</li><li>Stay current with developments in technical safety standards, regulations, and industry best practices, and recommend updates to OQEP's engineering guidelines accordingly.</li><li>Actively participate in, contribute to, and promote OQEP's occupational health, safety, security, and environment culture.</li><li>Perform other related duties as assigned.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: Projects Delivery function, HSSE function, Operations function, Engineering disciplines within Operated Assets, Maintenance function.</li><li>External: Engineering contractors and consultants, specialist technical safety consultants, equipment vendors, third-party inspection and certification bodies, regulatory authorities.</li></ul><p><strong>Notable Working Conditions.</strong></p><ul><li>Office and field environment, intensive computer screen use, occasional travel to project sites and operated asset locations, exposure to operational hazards in accordance with OQEP HSE standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><ul><li>Required: Bachelor's degree in Chemical Engineering, Process Engineering, Mechanical Engineering, or related engineering discipline.</li><li>Preferred: Postgraduate qualification or professional certifications such as Chartered Engineer (CEng), Functional Safety Engineer (T V or equivalent), or IEC 61511 certification; training in HAZOP facilitation or quantitative risk assessment is an advantage.</li><li>Language: Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li></ul><p><strong>Background and experience</strong></p><ul><li>6+ years of relevant experience in technical safety engineering within the upstream Oil & Gas, petrochemical, or refining industry.</li><li>Experience supporting or conducting hazard identification and risk assessment studies (HAZID, HAZOP, QRA).</li><li>Familiarity with consequence modelling and risk assessment tools (e.g., PHAST, Safeti, FRED, or equivalent).</li><li>Knowledge of Safety Instrumented Systems (SIS) and functional safety standards (IEC 61508, IEC 61511).</li><li>Exposure to Fire & Gas system design and philosophy development.</li><li>Familiarity with applicable international standards including API, IEC, NFPA, and IP codes relevant to technical safety.</li><li>Experience working on oil and gas projects across pre-FEED, FEED, or detailed design phases is preferred.</li></ul><p><strong>Competencies and skills</strong></p><ul><li>Soft: Strong analytical and problem-solving skills. Good communication skills, verbal and written. Attention to detail and high level of technical accuracy. Ability to work effectively in multidisciplinary project teams. Self-motivated with a proactive approach to identifying and resolving technical safety issues. Ability to manage competing priorities in a project environment. Cultural sensitivity in a multinational environment.</li><li>Technical: Computer literacy including MS Office and engineering software. Hazard identification and risk assessment methodologies (HAZID, HAZOP, What-If, Bow-Tie). Quantitative and qualitative risk assessment techniques. Consequence modelling tools (PHAST, Safeti, FRED, or equivalent). Safety Instrumented Systems (SIS) and functional safety (IEC 61508, IEC 61511). Fire & Gas detection system design and philosophy. Safety Case development and Major Accident Hazard (MAH) management. Process safety engineering principles. Applicable international standards (API, IEC, NFPA, IP codes). Technical documentation and report writing.</li></ul>
<p><b>Job purpose</b></p><p><br></p><p>Provide technical safety engineering support across OQEP's project delivery activities, ensuring that technical safety requirements are identified, assessed, and incorporated into project designs, engineering documents, and operational philosophies in compliance with applicable standards, regulations, and OQEP's HSSE framework.</p><p><br></p><p> </p><p><br></p><p>The position will act in accordance with the OQEP’s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><br></p><p><b>Main Tasks and Responsibilities</b></p><p><br></p><p>Support the execution of technical safety engineering activities across OQEP's project delivery portfolio, ensuring compliance with applicable international standards, codes, and OQEP's engineering specifications.</p><p>Participate in and contribute to hazard identification and risk assessment studies including HAZID, HAZOP, What-If analyses, and Bow-Tie analyses for projects and operational facilities.</p><p>Support the development and review of technical safety deliverables including Safety Concept documents, Fire & Gas Philosophy, Escape, Evacuation & Rescue (EER) Philosophy, and Safety Instrumented System (SIS) documentation.</p><p>Perform quantitative and qualitative risk assessments including consequence modelling, dispersion analysis, fire and explosion modelling using industry-standard tools (e.g., PHAST, Safeti, or equivalent).</p><p>Review engineering design documents, P&IDs, equipment datasheets, and layout drawings from a technical safety perspective, identifying hazards and recommending design modifications to reduce risk to ALARP.</p><p>Support the development and maintenance of Safety Cases and Major Accident Hazard (MAH) registers for OQEP's operated facilities and projects.</p><p>Contribute to the specification, design review, and testing of Safety Instrumented Systems (SIS) and Fire & Gas detection systems in accordance with IEC 61508 and IEC 61511 standards.</p><p>Participate in pre-FEED, FEED, and detailed design technical safety reviews, ensuring technical safety requirements are addressed at each project phase.</p><p>Support the preparation and review of technical safety documentation for regulatory submissions and engineering authority approvals.</p><p>Liaise with project engineers, discipline leads, contractors, and vendors on technical safety matters throughout the project lifecycle.</p><p>Support post-incident investigations and safety performance reviews, contributing technical safety expertise to root cause analysis and lessons-learned processes.</p><p>Maintain accurate technical safety documentation including risk registers, study reports, and engineering assessments.</p><p>Stay current with developments in technical safety standards, regulations, and industry best practices, and recommend updates to OQEP's engineering guidelines accordingly.</p><p>Actively participate in, contribute to, and promote OQEP's occupational health, safety, security, and environment culture.</p><p>Perform other related duties as assigned.</p><p>Key interactions</p><p><br></p><p>Internal: Projects Delivery function, HSSE function, Operations function, Engineering disciplines within Operated Assets, Maintenance function.</p><p><br></p><p>External: Engineering contractors and consultants, specialist technical safety consultants, equipment vendors, third-party inspection and certification bodies, regulatory authorities.</p><p><br></p><p>Notable Working Conditions. Office and field environment, intensive computer screen use, occasional travel to project sites and operated asset locations, exposure to operational hazards in accordance with OQEP HSE standards.</p><p><b><br></b></p><p><b>Education requirements</b></p><p><br></p><p>Required: Bachelor's degree in Chemical Engineering, Process Engineering, Mechanical Engineering, or related engineering discipline.</p><p><br></p><p>Preferred: Postgraduate qualification or professional certifications such as Chartered Engineer (CEng), Functional Safety Engineer (TÜV or equivalent), or IEC 61511 certification; training in HAZOP facilitation or quantitative risk assessment is an advantage.</p><p><br></p><p>Language</p><p><br></p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p><br></p><p>Background and experience</p><p><br></p><p>Competencies and skills</p><p><br></p><p>6+ years of relevant experience in technical safety engineering within the upstream Oil & Gas, petrochemical, or refining industry.</p><p>Experience supporting or conducting hazard identification and risk assessment studies (HAZID, HAZOP, QRA).</p><p>Familiarity with consequence modelling and risk assessment tools (e.g., PHAST, Safeti, FRED, or equivalent).</p><p>Knowledge of Safety Instrumented Systems (SIS) and functional safety standards (IEC 61508, IEC 61511).</p><p>Exposure to Fire & Gas system design and philosophy development.</p><p>Familiarity with applicable international standards including API, IEC, NFPA, and IP codes relevant to technical safety.</p><p>Experience working on oil and gas projects across pre-FEED, FEED, or detailed design phases is preferred.</p><p>Soft:</p><p><br></p><p>Strong analytical and problem-solving skills.</p><p>Good communication skills, verbal and written.</p><p>Attention to detail and high level of technical accuracy.</p><p>Ability to work effectively in multidisciplinary project teams.</p><p>Self-motivated with a proactive approach to identifying and resolving technical safety issues.</p><p>Ability to manage competing priorities in a project environment.</p><p>Cultural sensitivity in a multinational environment.</p><p> </p><p><br></p><p>Technical:</p><p><br></p><p>Computer literacy including MS Office and engineering software.</p><p>Hazard identification and risk assessment methodologies (HAZID, HAZOP, What-If, Bow-Tie).</p><p>Quantitative and qualitative risk assessment techniques.</p><p>Consequence modelling tools (PHAST, Safeti, FRED, or equivalent).</p><p>Safety Instrumented Systems (SIS) and functional safety (IEC 61508, IEC 61511).</p><p>Fire & Gas detection system design and philosophy.</p><p>Safety Case development and Major Accident Hazard (MAH) management.</p><p>Process safety engineering principles.</p><p>Applicable international standards (API, IEC, NFPA, IP codes).</p><p>Technical documentation and report writing.</p><p> </p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Data Insights Analyst is a senior responsible for transforming governed data into actionable business insights and regulatory reporting outputs. This role combines advanced analytics, regulatory reporting expertise, data governance, data quality oversight and deliver trusted, timely, and business-relevant outcomes. Key Responsibilities Insights & Advanced Analytics (Primary Focus) Lead advanced analytical insights across claims, underwriting, operations, and customer experience Translate complex datasets into business narratives and actionable recommendations Perform deep-dive analysis on claims leakage, cost drivers, and operational inefficiencies Identify trends, risks, and opportunities to support strategic decision-making Partner with business leaders to proactively shape data-driven strategies Regulatory Reporting & Data Readiness Own end-to-end data preparation and validation for regulatory reporting (DOH, DHA, CBUAE) Ensure data completeness, accuracy, and reconciliation Investigate and explain data variances across reports Ensure audit-ready datasets and reporting controls Enhance regulatory reporting frameworks and standards Data Governance & Quality Oversight Act as senior data steward for critical data elements Ensure adherence to data governance policies and standards Define and monitor data quality rules and KPIs Lead root cause analysis and resolution of complex data issues Reporting & Data Products Design executive dashboards and reports using Power BI Develop reusable data assets such as claims dashboards and customer datasets Enable self-service reporting using governed datasets Stakeholder Engagement Act as trusted advisor to business stakeholders Translate business challenges into data-driven insights Influence decision-making through clear storytelling and executive reporting</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong> Bachelor s or Master s degree in Data Science, Statistics, Computer Science or related field5+ years experience in data analytics, or regulatory reporting Advanced SQL Power BI reporting Data modeling and ETL understanding Knowledge of data governance frameworks (DAMA, DCAM) is a plus Strong analytical and problem-solving skills Ability to translate data into business insights Stakeholder management and communication Strong documentation and governance mindset <strong>Preferred Qualifications</strong> Experience within the health insurance, healthcare payer, or financial services industry. Proven ability to present complex analytical findings to senior leadership through compelling data storytelling. Strong project management skills with experience leading cross-functional data initiatives.</p>
<h2 class="h5">Job description</h2>
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<br><strong><u>The Opportunity</u></strong><br>
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<p><span>The Data Insights Analyst is a senior responsible for transforming governed data into actionable business insights and regulatory reporting outputs. This role combines advanced analytics, regulatory reporting expertise, data governance, data quality oversight and deliver trusted, timely, and business-relevant outcomes.</span></p><br><br>
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<br><strong><u>Key Responsibilities</u></strong><br>
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<span>Insights & Advanced Analytics (Primary Focus)</span><ul><li><span>Lead advanced analytical insights across claims, underwriting, operations, and customer experience</span></li><li><span>Translate complex datasets into business narratives and actionable recommendations</span></li><li><span>Perform deep-dive analysis on claims leakage, cost drivers, and operational inefficiencies</span></li><li><span>Identify trends, risks, and opportunities to support strategic decision-making</span></li><li><span>Partner with business leaders to proactively shape data-driven strategies</span></li></ul><br><span>Regulatory Reporting & Data Readiness</span><ul><li><span>Own end-to-end data preparation and validation for regulatory reporting (DOH, DHA, CBUAE)</span></li><li><span>Ensure data completeness, accuracy, and reconciliation</span></li><li><span>Investigate and explain data variances across reports</span></li><li><span>Ensure audit-ready datasets and reporting controls</span></li><li><span>Enhance regulatory reporting frameworks and standards</span></li></ul><br><span>Data Governance & Quality Oversight</span><ul><li><span>Act as senior data steward for critical data elements</span></li><li><span>Ensure adherence to data governance policies and standards</span></li><li><span>Define and monitor data quality rules and KPIs</span></li><li><span>Lead root cause analysis and resolution of complex data issues</span></li></ul><br><span>Reporting & Data Products</span><ul><li><span>Design executive dashboards and reports using Power BI</span></li><li><span>Develop reusable data assets such as claims dashboards and customer datasets</span></li><li><span>Enable self-service reporting using governed datasets</span></li></ul><br><span>Stakeholder Engagement</span><ul><li><span>Act as trusted advisor to business stakeholders</span></li><li><span>Translate business challenges into data-driven insights</span></li><li><span>Influence decision-making through clear storytelling and executive reporting</span></li></ul><br>
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<br><strong><u>Required Qualifications</u></strong><br>
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<ul><li><span>Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science or related field5+ years experience in data analytics, or regulatory reporting</span></li></ul><ul><li><span>Advanced SQL</span></li><li><span>Power BI reporting</span></li><li><span>Data modeling and ETL understanding</span></li><li><span>Knowledge of data governance frameworks (DAMA, DCAM) is a plus</span></li><li><span>Strong analytical and problem-solving skills</span></li><li><span>Ability to translate data into business insights</span></li><li><span>Stakeholder management and communication</span></li><li><span>Strong documentation and governance mindset</span></li></ul><br>
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<br><strong><u>Preferred Qualifications</u></strong><br>
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<ul><li><span>Experience within the health insurance, healthcare payer, or financial services industry.</span></li><li><span>Proven ability to present complex analytical findings to senior leadership through compelling data storytelling.</span></li><li><span>Strong project management skills with experience leading cross-functional data initiatives.</span></li></ul>
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Preferred candidate </h2>
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<b>Nationality</b>
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Oman </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Accounting & Financial Operations
▸ Maintain end-to-end books of accounts of the holding company on a standalone basis
▸ Own the full accounting cycle — journal entries, general ledger, accounts payable/receivable, and
bank reconciliations
▸ Manage monthly, quarterly, and annual book closing with accuracy and strict timeliness
▸ Prepare and maintain fixed asset register, investment schedules, and inter-company ledgers
▸ Coordinate for consolidation inputs and data accuracy
Financial Reporting
▸ Prepare standalone and consolidated financial statements in compliance with IFRS
▸ Produce Board-ready financial reports, dashboards, and management accounts — including
commentary that is clear, concise, and fit for a non-executive audience
▸ Prepare monthly financial packages covering P&L, Balance Sheet, Cash Flow, and key variance
analysis
▸ Help with ad-hoc financial queries from the Board and C-suite with prompt and accurate data
Taxation & Regulatory Compliance
▸ Handle all corporate tax and VAT obligations for the holding company in Oman
▸ Liaise with external tax consultants and auditors, ensuring timely and accurate submissions
▸ Stay current with Oman Tax Authority regulations and any applicable international tax considerations
▸ Maintain regulatory filings, statutory registers, and compliance documentation
Bank & Cash Management
▸ Monitor and manage the holding company's bank accounts
▸ Process and authorize payment runs in coordination with the Group Finance
▸ Maintain records of investments, dividends received, and inter-company funding flows
Audit & Adhoc Reporting
▸ Act as the primary liaison for the external auditors for the holding entity
▸ Prepare all audit schedules, reconciliations, and supporting documentation
▸ Coordinate with group-level audits where the holding company financials are involved</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Semi Qualified professional (CA / ACCA / CPA) or MBA finance or MCom.
▸ Bachelor's degree in Accounting, Finance, or a related field
Experience
▸ 7 to 15 years of post-qualification experience in finance.
▸ Proven hands-on experience across the full accounting cycle — not limited to oversight only
▸ Prior exposure to a holding company or multi-entity group structure is strongly preferred
▸ Experience in Oman or the GCC region and familiarity with Oman Tax Authority requirements is a
clear advantage
▸ Background in dealing with senior leadership, board-level reporting, or family-owned conglomerates
is highly valued</p><br><p></p></section>