CSS developer Jobs
2762 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose: Network specialist & Security is responsible for managing, setting up, designing, developing, maintaining and monitoring networks within MSX or between all other organizations connected to. Provisioning support to users, staff members, clients or suppliers. Ensuring that the networks function efficiently by collecting performance data, monitoring its security controls, troubleshooting issues, anticipating problems and performing routine maintenance. In addition, identifying potential vulnerabilities in existing systems or processes and recommending ways to mitigate these risks. Key Responsibilities / Accountabilities: Manage MSX s networking software and hardware environments on a detailed, systematic, and analytical approach. Interact with departments to address issues identified within network. Ensure the availability and service delivery of WAN and LAN network environment systems. This includes, but not limited to internal users, branches, commercial entities, and the public. Monitoring network performance and ensure system availability and reliability. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, IPT, VPN, QoS). Ensure that all work and changes are performed in such a way as to minimize all disruption to existing business use. Day-to-day perform network administration, support, configure, maintain and upgrade the organization network devices including service packs, patches, hot fixes and security configurations and ensuring the proper defenses are present for each network resource. Assist in keeping track of the MSX s networking infrastructure assets and ensure that the infrastructure and data is kept secure at all times. Work with internal teams and external suppliers for maintaining current infrastructure. Provides technical support in the development, testing and operation of next generation firewalls, intrusion detection/prevention systems, and web application firewalls. Monitoring network performance to ensure that applications are working properly and efficiently, viewing (availability, utilization, throughput, and latency) and test for weaknesses. Works closely with other Teams on projects, system support, network monitoring, and other duties as assigned. Submitting the required reports with all details to the manager when needed. Create and maintains deployment and support documentation. Performs other related duties as assigned by the department manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: BSc degree in networking engineering, computer science, cyber security, or an equivalent experience. Advanced network training certifications may be advantageous. A strong understanding and knowledge of network, and security controls. Cisco certifications in (CCNA, CCNP, Cisco ISE, Cisco Firewalls, Cisco Monitoring systems) or any other relevant certificates likes NSE3, NSE4. Strong troubleshooting skills Skills: Solid understanding of Network principles, practices, and technologies Strong analytical and problem-solving skills Ability to work under pressure and pay attention to detail : (MSX) . . . : . . WAN LAN . . : ( Routers Switches Firewalls Load Balancers IPT VPN QoS). . (Service Packs) (Patches / Hotfixes) . . . (IDS/IPS) (WAF). ( ) . . . . . : . . . : (CCNA CCNP Cisco ISE Cisco Firewalls Cisco Monitoring Systems) (NSE3 NSE4). (Troubleshooting). : . . . . .</p><p></p></section>
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
<p><b>POSITION SUMMARY</b> Based in Salalah, in Dhofar Governorate, Oman, Chief of Party (ARISE Program Lead) is the most senior manager of the ARISE Program Team, with strong managerial experience and technical expertise in biodiversity, land restoration/conservation, and land management. S/he is responsible for the overall coordination and management of all programmatic and financial aspects of the ARISE Program in accordance with approved documents and GGGI guidelines. S/he designs detailed work plans, ensures rigorous technical and financial oversight of program activities, manages the operations unit, and drives multi-stakeholder communication to position GGGI as a trusted partner in biodiversity and land management. As Chief of Party, The Program Director/Chief of Party has dual reporting to the Regional Director of the GGGI-MENA and the Country Representative. PURPOSE • Serve as the program lead responsible for the comprehensive execution and daily management of the ARISE Program team in Salalah, Oman • Provide robust technical expertise and innovative direction in biodiversity conservation, land restoration/conservation, and sustainable land management • Lead the development of detailed annual work plans, technical reports, and comprehensive budget forecasts, ensuring seamless integration of project activities with local environmental targets • Supervise the execution of programmatic activities, providing rigorous administrative, financial, and technical oversight to meet targeted project milestones ENGAGEMENT • Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of GGGI's country program ensuring continued relevance • Develop networks and partnerships with national and regional institutions • Provide leadership in the development and implementation of the ARISE Program Workplan, detailed budget, terms of references, job descriptions, Risk Management Framework, etc. • Lead, direct and mentor the country teams in line with the organizational strategy • Maintain close communication with the RO-MENA and Omani Authorities on relevant factors keeping abreast with developments and changes • Ensure the ARISE Program implements GGGI policies, procedures, operational guidelines and standards • Ensure coordination with other divisions of GGGI for prompt support services • Manage technical staff members supporting the country program from the RO-MENA DELIVERY I. Program and Financial Management: • Coordinate the design and review of project documents as requested by GGGI, the ARISE Program Steering Committee (PSC) and the Program Management Committee (PMC);manage program budgets, financial resources, and expenditures by tracking resources, reviewing actual performance against budgets, explaining variances, and developing cost modification requests; document and disseminate best practices within Oman and abroad to promote quality and learning; support project partners with technical implementation; and ensure staff compliance with accountability, effectiveness, and efficiency standards, GGGI operational procedures, and applicable Omani Government regulations II. Representation and Advocacy: • Act as the primary point of contact for RO-MENA , the Omani Government, implementing partners, and key public-private stakeholders • Strengthen linkages with existing and potential partner agencies and institutions for the delivery of ARISE Program results • Oversee program communication strategies in collaboration with GGGI Communication Experts, ensuring full compliance with donor's branding and marketing requirements as well as GGGI marketing and communication procedures III . Manage the ARISE Program Implementation Unit (PIU) Team • Lead, manage and supervise the PIU team to meet ARISE Program objectives • Conduct periodic reviews of staff performance in keeping with GGGI' performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork • Participate into the recruitment for the ARISE Program, in collaboration with Human Resources team, to ensure optimum service delivery through recruitment of competent and qualified staff • Foster organizational values of teamwork, empowerment, risk-taking, customer responsiveness, and effective communication </p><p><br></p><p><b>REQUIREMENTS QUALIFICATIONS </b>• Master s degree or equivalent in agriculture, biodiversity conservation, land/ecosystem restoration and conservation, natural resources management, bioeconomy, economics, environmental science, or a related field • A minimum of 9-11 years professional experience in managing complex, multi-disciplinary environmental, biodiversity, or land restoration programs in international settings or developing country contexts. , of which 7-8 should be with some experience in a senior management position. Work experience, particularly in community development, is desirable • Proven experience leading large-scale, multi-stakeholder programs or initiatives involving government agencies, development partners, private sector actors, research institutions, and local communities. • Demonstrated experience working with national and sub-national government institutions, including policy dialogue, institutional strengthening, coordination, and implementation of development programs • Experience engaging private sector actors, investors, and value chain stakeholders to promote sustainable and scalable development outcomes • Experience mobilizing public and private investment, developing partnerships, and identifying opportunities for program sustainability and scale-up • Experience applying participatory approaches, community-based development methodologies, stakeholder engagement processes, and capacity-building principles • Demonstrated knowledge of best practices in organizational policies, procedures and regulations, front-line team management, central and local governments, and community development preferred • Proven experience building and maintaining institutional linkages required • Experience with participatory methods and partnerships required • Public relations skills required • Understanding of and experience with community-level development and demand-driven organizations, and accompaniment and capacity-building principles in local partnerships highly desired • Fluency in Arabic is an asset for this role and is highly desirable </p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree or equivalent in agriculture, biodiversity conservation, land/ecosystem restoration and conservation, natural resources management, bioeconomy, economics, environmental science, or a related field. A minimum of 9-11 years professional experience in managing complex, multi-disciplinary environmental, biodiversity, or land restoration programs in international settings or developing country contexts. , of which 7-8 should be with some experience in a senior management position. Work experience, particularly in community development, is desirable. Proven experience leading large-scale, multi-stakeholder programs or initiatives involving government agencies, development partners, private sector actors, research institutions, and local communities. Demonstrated experience working with national and sub-national government institutions, including policy dialogue, institutional strengthening, coordination, and implementation of development programs. Experience engaging private sector actors, investors, and value chain stakeholders to promote sustainable and scalable development outcomes. Experience mobilizing public and private investment, developing partnerships, and identifying opportunities for program sustainability and scale-up. Experience applying participatory approaches, community-based development methodologies, stakeholder engagement processes, and capacity-building principles. Demonstrated knowledge of best practices in organizational policies, procedures and regulations, front-line team management, central and local governments, and community development preferred. Proven experience building and maintaining institutional linkages required. Experience with participatory methods and partnerships required. Public relations skills required. Understanding of and experience with community-level development and demand-driven organizations, and accompaniment and capacity-building principles in local partnerships highly desired. Fluency in Arabic is an asset for this role and is highly desirable. Ability to travel nationally and internationally as required.</p>
<p><h4>Energy jobline overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Role overview</h4>
<p>We are looking for an experienced Precommissioning & commissioning system engineer to manage system based execution during the precommissioning and commissioning phases of a large LNG facility. The role focuses on system ownership from mechanical completion through precommissioning, commissioning, startup support, and handover to operations.</p>
<p>This position is site based and suited to engineers with proven EPC commissioning experience.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Act as system engineer for assigned process and/or utility systems</li>
<li>Define system boundaries, subsystems, and turnover packages</li>
<li>Plan and execute precommissioning activities, including:<br>
flushing, blowing, drying, leak testing, pressure testing<br>
instrument loop checks and functional testing<br>
electrical continuity, IR testing, and energisation readiness</li>
<li>Verify mechanical completion (MC) and manage punch list clearance</li>
<li>Execute commissioning activities in line with approved procedures</li>
<li>Support startup, live testing, and initial operation of systems</li>
<li>Coordinate closely with construction, engineering, operations, HSE, and QA/QC teams</li>
<li>Prepare and review commissioning procedures, test records, and system dossiers</li>
<li>Report system progress, constraints, and risks to the commissioning manager</li>
<li>Ensure all activities comply with HSE requirements, permits, and SIMOPS controls</li>
</ul>
<h4>Mandatory requirements (strict)</h4>
<h4>Education</h4>
<p>Bachelor’s degree in engineering (mechanical, electrical, instrumentation, process, or equivalent)</p>
<h4>Experience</h4>
<ul>
<li>Minimum 8 years of oil & gas or LNG project experience</li>
<li>Hands on precommissioning and commissioning experience on EPC projects</li>
<li>Proven system based commissioning role from construction to startup</li>
<li>Site experience on large scale LNG or gas processing facilities</li>
<li>Candidates without direct site commissioning experience will not be considered</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong understanding of commissioning workflows and system handover</li>
<li>Ability to read and interpret:<br>
P&IDs, cause & effect diagrams<br>
electrical single line diagrams<br>
instrument loop diagrams</li>
<li>Experience with commissioning databases and system dossiers</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Strong coordination and interface management skills</li>
<li>Practical, hands on problem solver</li>
<li>Clear communication in English</li>
<li>Comfortable working in high pressure, multicultural site environments</li>
</ul>
<h4>Ideal background</h4>
<ul>
<li>EPC contractor commissioning experience</li>
<li>LNG precommissioning and commissioning phase exposure</li>
<li>Middle East project experience (preferred)</li>
</ul>
<p>If you are interested in applying for this job please press the apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<p><h4>Job summary</h4>
<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing spa operations and budgets</strong></p>
<ul>
<li>Selects vendors for spa retail operations and managing contract agreements.</li>
<li>Oversees retail product research, product selection and purchasing, product display.</li>
<li>Manages supply inventories and purchasing control, including uniforms.</li>
<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
</ul>
<p><strong>Managing spa sales and marketing strategy</strong></p>
<ul>
<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li>
<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li>
<li>Ensures spa services are included in all property-related marketing and advertising.</li>
<li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li>
</ul>
<p><strong>Managing spa revenue management strategy</strong></p>
<ul>
<li>Monitors and manages the payroll function.</li>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li>
</ul>
<p><strong>Ensuring and delivering exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Strives to improve service performance.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Administers the performance appraisal process for direct report managers.</li>
<li>Develops business goals and creates appropriate development plans.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide expert technical engineering leadership and operational support for OQEP's offshore facility facilities, including piping systems in processing plants and production platforms, under the direction of the Manager Operation & Maintenance Support, ensuring safe, reliable, available and efficient operations across Upstream Surface Operations. The role delivers robust technical judgement, innovative engineering solutions and operability, availability and reliability assessments for off shore facility, evaluating modification and innovation proposals against project requirements, engineering standards and operational integrity. It provides hands-on operational support, technical troubleshooting and readiness assurance for assigned assets, while acting as the operations interface with projects, procurement, supply and other stakeholders. The role also mentors and develops production and junior engineers into self-sufficient performers, embeds common engineering principles across teams, and drives operational excellence, safety and reliability across OQEP's surface operations facilities.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Tasks and Responsibilities</strong></p><p>Provide robust technical engineering expertise and innovative solutions for the execution and operation of offshore facility (piping systems in processing plants and production platforms), ensuring teams apply common engineering principles and concepts.</p><p>Lead and deliver operability, availability and reliability assessments on systems related to offshore facility, providing robust technical judgement on modification and innovation proposals in line with project requirements, engineering standards, safety and reliability.</p><p>Handle a large scope of concurrent engineering activities and projects, prioritizing and delivering high-quality technical outputs across multiple assets simultaneously.</p><p>Analyze complex technical, operational and reliability issues on offshore facility and recommend solutions that significantly improve safety, availability and performance.</p><p>Provide operational support for offshore facility (piping systems in processing plants and production platforms) at Upstream Surface Operations.</p><p>Deliver assigned operational duties and tasks for the assets, including technical support, troubleshooting, backup and other services to operate applicable hardware, systems software and application software.</p><p>Modify and improve engineering processes, standards, operating procedures and technical documentation to enhance reliability, integrity and operational efficiency.</p><p>Measure and assure progress towards the state of Operational Readiness to Operate (ORA), ensuring readiness for safe and efficient operations at the site.</p><p>Act as the Operations interface to manage procurement and supply issues, ensuring timely availability of technical materials, spares and services.</p><p>Act as the ORA interface to engage and coordinate with different stakeholders across the function on readiness, technical and operational matters.</p><p>Provide technical leadership, guidance and review to junior engineers, trainees and teams on engineering principles, standards and operational practices.</p><p>Mentor and coach production engineers and staff to build capability and develop them into self-sufficient, high-performing engineers.</p><p>Convince and influence internal stakeholders, projects and vendors to adopt sound engineering solutions, operability improvements and reliability-centred practices.</p><p>Support incident investigation, root cause analysis and corrective actions for offshore facility reliability and integrity issues.</p><p>Support planning, budgeting, forecasting and reporting for operations support engineering activities and embed KPIs in day-to-day work.</p><p>Perform other similar duties as assigned by the Manager Operation & Maintenance Support.</p><p><strong>Key interactions</strong></p><p>Internal: Surface Operations, Operation & Maintenance Support, Well Delivery, Projects Delivery, Technical Services, HSSE, Contract & Procurement, and all relevant operational and support functions.</p><p>External: EPC and engineering contractors, equipment and piping vendors, OEMs, technical service providers, and specialist engineering consultants.</p><p><strong>Notable Working Conditions</strong>. Combination of office and field/plant environment; regular presence at processing plants and production platforms; intensive computer screen use; exposure to operational site conditions; occasional after-hours support for operational and readiness matters.</p><p><strong>Education Requirements</strong></p><p>Required: Bachelor's degree in Mechanical, Chemical, Process, Petroleum or a related Engineering discipline. Relevant post-degree qualification or professional engineering certification is preferred. Master's degree is a plus.</p><p><strong>Language</strong></p><p>Excellent knowledge of written, read and spoken English (required). Arabic is a plus.</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>8+ years' experience in Operations Support, Surface Operations, Process/Facilities Engineering or Production Engineering, preferably in the oil & gas, energy or large industrial sector.</p><p>Proven track record of providing technical engineering leadership and operational support for offshore facility.</p><p>Strong experience in:</p><p>offshore facility and piping systems (processing plants and production platforms).</p><p>Operability, availability and reliability engineering.</p><p>Operational Readiness Assurance (ORA) and readiness-to-operate assessments.</p><p>Technical troubleshooting and operational support.</p><p>Modification and innovation proposal review against engineering standards.</p><p>Incident investigation and root cause analysis.</p><p>Engineering standards, codes and operating procedures.</p><p>Procurement and supply interface for technical materials and services.</p><p>Mentoring and developing junior engineers and Omani national talent.</p><p><br></p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Chemical, Process, Petroleum or a related Engineering discipline.</li><li>Relevant post-degree qualification or professional engineering certification is preferred.</li><li>Master's degree is a plus.</li><li>Excellent knowledge of written, read and spoken English (required). Arabic is a plus.</li><li>8+ years' experience in Operations Support, Surface Operations, Process/Facilities Engineering or Production Engineering, preferably in the oil & gas, energy or large industrial sector.</li><li>Proven track record of providing technical engineering leadership and operational support for offshore facility.</li><li>Strong experience in: offshore facility and piping systems (processing plants and production platforms), Operability, availability and reliability engineering, Operational Readiness Assurance (ORA) and readiness-to-operate assessments, Technical troubleshooting and operational support, Modification and innovation proposal review against engineering standards, Incident investigation and root cause analysis, Engineering standards, codes and operating procedures, Procurement and supply interface for technical materials and services, Mentoring and developing junior engineers and Omani national talent.</li><li><strong>Behavioural Competencies:</strong> Strong technical and analytical problem-solving skills. Sound engineering judgement and decision-making. Maintaining effective, accurate and transparent communication with all stakeholders. Attention to detail and safety-first mindset. Planning and prioritization across multiple activities. Negotiation and influencing. Ethics, integrity and compliance. Engages and inspires colleagues to collaborate and share knowledge. Pursues innovation and continuous improvement. Acts as an agent for change, constructively challenging the status quo. Mentoring and coaching capability. Composure under operational and readiness pressure.</li><li><strong>Technical Competencies:</strong> Offshore facility and piping systems engineering (processing plants and production platforms). Operability, availability and reliability engineering. Operational Readiness Assurance (ORA) and readiness-to-operate. Technical troubleshooting and operational support. Modification/innovation proposal review and technical judgement. Engineering standards, codes and operating procedures. Incident investigation and root cause analysis (RCA). Process safety and asset integrity awareness. Procurement and supply interface for technical materials. Hardware, systems software and application software for operations. Excellent business and technical report writing skills. Very good knowledge of PC software and engineering tools.</li></ul><p></p></section>
<p>To clean and maintain the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris.</p><p>Responsibilities</p><p>1. General: It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.</p><p>2. Departmental:</p><ul><li>Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory colleagues during initial training</li><li>Remove all soiled linens and towels from room and handover to housemen or dispose in linen chute</li><li>Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.</li><li>Arrange all toiletries straightened on a piece of cloth in occupied guestrooms</li><li>Replenish all amenities and terry items</li><li>Efficiently make bed to meet appearance standard as demonstrated</li><li>Arrange all clothing items in occupied guestrooms, folded neatly according to standard as demonstrated</li><li>Upkeep and clean guestroom and bathroom and include all inside windows and mirrors</li><li>Remove all room service trays from guestroom hallways and/or corridor and bring to back landings and call for pick up</li><li>Vacuum the guestroom s carpet and wipe down furniture and baseboards according to standard in all assigned work areas</li><li>Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task</li><li>Ensure to sign in and out for your keys and your hand-held device on a daily basis</li><li>Hand over any special requests to the incoming shift leader or respective manager</li><li>Report any suspicious persons or items in the guest rooms/ corridors</li><li>Recognize and report all missing, damaged or substandard furniture, fixtures and equipment</li><li>Ensure that all electronic devices (television, remote controls, stereo, lamps, and telephones) are working properly</li><li>Evaluate work assignment and prioritize work load according to guest requests</li><li>Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file</li><li>Follow all MOQA, LQE, LQA, Forbes & FLHSS&E standards at all times</li></ul><p>3. Additional Duties:</p><ul><li>Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.</li><li>Return all articles left by guest to Lost & Found and adhere to Lost & Found policy</li><li>Adhere to Do Not Disturb policy</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: System Supply and Reporting Engineer</p><p>Reports To: IT Manager / Systems Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The System Supply and Reporting Engineer is responsible for managing system-related data, generating operational and management reports, supporting system performance, and ensuring the availability and accuracy of information required for business operations and decision-making.</p><p>Key Responsibilities</p><ul><li>Develop, maintain, and automate operational, technical, and management reports.</li><li>Monitor system performance and ensure data accuracy, integrity, and availability.</li><li>Collect, analyze, and interpret data from various systems to support business and operational requirements.</li><li>Design and maintain reporting dashboards and performance indicators.</li><li>Support system users by providing technical assistance related to reporting and data extraction.</li><li>Coordinate with internal departments to identify reporting needs and deliver effective reporting solutions.</li><li>Perform data validation and quality checks to ensure reliable reporting outputs.</li><li>Assist in system upgrades, testing, implementation, and integration activities.</li><li>Prepare technical documentation, user guides, and reporting procedures.</li><li>Ensure compliance with company policies, data governance standards, and information security requirements.</li><li>Identify opportunities to improve reporting processes and system efficiency.</li></ul><p>Qualifications</p><p>Bachelor s Degree in Information Technology, Computer Engineering, Computer Science, Telecommunications Engineering, Information Systems, or a related field.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in reporting, data analysis, or systems support are an advantage.</p><p>Technical Skills</p><ul><li>Proficiency in reporting and data analysis tools such as Power BI, SSRS, Tableau, or similar platforms.</li><li>Basic knowledge of SQL and database management systems.</li><li>Understanding of data extraction, transformation, and reporting processes.</li><li>Basic understanding of system administration and enterprise applications.</li><li>Familiarity with Microsoft Excel and Office applications.</li><li>Ability to analyze datasets and present findings clearly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Good organizational and documentation skills.</li><li>High attention to detail and accuracy.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>May require support during system upgrades, maintenance activities, or critical reporting periods.</p><p>Application Note :</p><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Engineering, Computer Science, Telecommunications Engineering, Information Systems, or a related field.</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in reporting, data analysis, or systems support are an advantage.</p><p>Technical Skills</p><ul><li>Proficiency in reporting and data analysis tools such as Power BI, SSRS, Tableau, or similar platforms.</li><li>Basic knowledge of SQL and database management systems.</li><li>Understanding of data extraction, transformation, and reporting processes.</li><li>Basic understanding of system administration and enterprise applications.</li><li>Familiarity with Microsoft Excel and Office applications.</li><li>Ability to analyze datasets and present findings clearly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Good organizational and documentation skills.</li><li>High attention to detail and accuracy.</li></ul><p>Application Note :</p><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><span><span>• </span></span><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br><span><span>• </span></span><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br><span><span>• </span></span><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br><span><span>• </span></span><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br><span><span>• </span></span><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br><span><span>• </span></span><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br><span><span>• </span></span><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br><span><span>• </span></span><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br><span><span>• </span></span><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br><span><span>• </span></span><span><span>Monitor staff performance and provide constructive feedback.</span></span><br><span><span>• </span></span><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br><span><span>• </span></span><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br><span><span>• </span></span><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br><span><span>• </span></span><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br><span><span>• </span></span><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br><span><span>• </span></span><span><span>Support internal and external audits as required.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br><span><span>• </span></span><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br><span><span>• </span></span><span><span>Strong leadership and interpersonal skills.</span></span><br><span><span>• </span></span><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br><span><span>• </span></span><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br><span><span>• </span></span><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br><span><span>• </span></span><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b >Qualifications and Experience:</b></p><p >Bachelor's degree in business, Law, or a related field; advanced degree or certification preferred.</p><p >Minimum 12 years of experience in commercial, contracts, gas marketing, business development, or contract management roles within the energy sector.</p><p >Strong negotiation, risk management, and leadership skills.</p><p >Economic and Business Development Downstream knowledge/ experience is required</p><p >Understanding of the Oman Gas Value Chain</p><p >Experience in stakeholder management and presentations to Executive Leadership</p><p >Working experience leading end-to-end processes related with Long Contract Management & Negotiations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p></section>
<div><p><span ></span><span ></span></p><p ><strong><span >BE AN ESSENTIAL PART OF EVERYDAY LIFE</span></strong></p><p><span >Position: DFN Sales Manager - Multi-Country<br>Grade: RCS J<br>Contract Type: Full time Permanent<br>Travel Remit: Global<br>Travel Required: Less than 50%<br>Location: UAE, Qatar, Oman, KSA, Bahrain, Kuwait (Preferred Location: Dubai)<br><br></span></p><p><span >At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.</span></p><p ><span >The DFN Sales Organisation sees selling as a global team sport. With a diverse team of sales professionals located in key markets around the world, we work together to identify, win, and grow international accounts. Just as the DHL Fulfilment Network stands out through its unrivalled global warehouse network, our sales approach is built on collaboration, shared expertise, and a truly international mindset.</span></p><p ><span >The DFN Country Sales Manager plays a key role in driving growth by managing a portfolio of live sales opportunities and closing new business with small to mid-sized eCommerce customers. Focused on one core market while supporting multi-country deals, the role combines hands-on customer engagement with delivering strong commercial results.</span></p><p ><span >As a critical front-line sales role, it drives pipeline, builds relationships, and supports wider brand and growth initiatives—forming the backbone of DFN’s scalable, high-performing sales model.</span></p><p ><span >If this sounds like a team, you'd like to join … keep reading.</span></p><p ><strong><span >Your key accountabilities include:</span></strong></p><p><span >Enlarge DHL Fulfillment Network’s customer base in a single target country by…</span></p><ul><li><span >Starting lead generation through digital and social selling by utilising the Salesforce CRM lead queue to qualify inbound leads.</span></li><li><span >Converting leads into real sales opportunities and owning them until they become business won (e.g. owning SF.com process, contract preparation)</span></li><li><span >Building relationships with, for example, eCS/DHL Express to contribute to cross-business unit lead exchanges through regular exchanges with XBU points of contact in the sales community</span></li><li><span >Managing up to 20 “live” opportunities at any given time in our Salesforce CRM form early lead stage of an opportunity through to winning and closing an opportunity.</span></li><li><span >With a Sales Leader (RCS Grade I) eventually in the structure, this role will likely be responsible for attending and represent DFN at events and conventions</span></li><li><span >Acting as commercial point of contact to capture structural customer data needed for pricing and proposal creation</span></li><li><span >Acting as commercial point of contact to capture customer feedback on commercial terms & conditions</span></li><li><span >Manage multi-country sales opportunities in close collaboration with other DFN Sales Team members</span></li><li><span >Working closely with marketing to improve digital marketing campaign</span></li><li><span >Establishing DHL Supply Chain and the DHL Fulfillment Network in the local eCommerce community</span></li><li><span >Fostering relationships with DHL sites and sales people across business units by visiting relevant operational sites and engaging in regular meetings with the local DHL Supply Chain Sales community (where applicable)</span></li><li><span >Acting as local change manager to establish new way of working within DHL Fulfillment Network standards</span></li></ul><p ><strong><span >What are we looking for from you?</span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Education Level</span></strong></p><ul><li><span >Degree level education</span></li><li><span >English (full professional proficiency)</span></li><li><span >Local language (full professional proficiency) </span></li></ul><p ><span ></span></p><p ><strong><span >Experience Level</span></strong></p><ul><li><span >Team player passionate about transactional sales, managing multiple opportunities simultaneously and closing ability</span></li><li><span >Strong Entrepreneurial spirit, willing to take initiative in growing the business</span></li><li><span >Sales background in a consultative selling environment, preferably in eCommerce (5+ years)</span></li><li><span >Excellent written and oral communication skills</span></li><li><span >Strong affinity & insights into the eCommerce market / eCommerce needs and business models</span></li><li><span >Understanding of developing market and business trends</span></li><li><span >Knowledge of Fulfillment & Last Mile Operations</span></li><li><span >Process-oriented with structural and collaborative approach</span></li><li><span >Working experience in B2C company or within a logistics provider are beneficial</span></li><li><span >International experience or working in cross-regional setting beneficial</span></li></ul><p ><span ></span></p><p ><strong><span >What you'll need to do next?</span></strong></p><p ><span >If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.</span></p><p ><span >We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.</span></p><p ><span >The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.</span></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Omani Oracle Database Administrator (DBA) to join our team. As the DBA he will be responsible for system analysis, design, database development, and implementation based on business needs. The DBA will perform requirements analysis, full life-cycle development of server and client software, perform unit testing, and create documentation as well as will interpret project requirements and implement the database according to the business specifications.</p><p><strong>Duties and Responsibilities</strong></p><p>Operational:</p><ul><li>install, configure, and upgrade database software and systems.</li><li>Monitor database performance and optimize SQL queries for efficiency.</li><li>Manage database backups, ensuring successful and timely completion, and ensure recovery procedures are followed.</li><li>Manage user access, permissions, and security settings to maintain the confidentiality and integrity of data.</li><li>Perform database tuning and troubleshooting to optimize database performance.</li><li>Design and implement data backup and disaster recovery plans.</li><li>Perform database patch management to ensure systems are up to date.</li><li>Ensure the security of the databases and perform regular security audits.</li><li>Provide technical support for database-related incidents and resolve issues in a timely manner.</li><li>Maintain and enforce best practices for database management.</li><li>Regularly review and analyze database logs and performance metrics.</li><li>Provide recommendations for improving database processes, security, and operations.</li><li>Communicate with the finance team to get package for contracts renewal and Management and Reporting the contract for renewal</li><li>Working to set an annual plan for developing the database section.</li><li>Perform database migrations, upgrades, and data migration tasks.</li><li>Work with the development team to support new system and application implementations.</li><li>Maintain up-to-date documentation on database architecture, procedures, and best practices.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ul><li>Internal: All internal department As part of day-to-day activities</li><li>External: External vendors and consultants As part of day-to-day activities</li><li>Level of external interaction: This position requires medium level of external interactions</li></ul><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills & Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills & Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Officer Credit Review executes loan credit review assignments ensuring accurate evaluation of credit portfolios, risk ratings, and credit management practices. He/ She reviews and validates risk ratings, identifies emerging risk issues, and ensures compliance with internal policies and regulatory requirements. The Officer Credit Review executes end-to-end credit review processes, enhances review standards through collaboration with business teams and regulators, and ensures accurate and timely reporting in alignment with departmental objectives. Key Accountabilities: Executes loan credit review assignments, ensuring thorough evaluation of credit portfolios, risk ratings, and credit management practices in alignment with departmental objectives. Reviews and validates risk ratings and credit analyses to ensure compliance with internal policies, regulatory requirements, and industry best practices. Identifies emerging loan credit risk issues and trends, providing expert recommendations to mitigate risk and enhance credit quality. Executes end-to-end credit review processes, including loan processing documentation and credit file control, ensuring accuracy and completeness. Implements process enhancement initiatives by applying data analytics and technology to improve efficiency and accuracy under the supervision of the line manager. Collaborates with business teams, risk officers, and credit units to strengthen credit review standards and practices. Coordinates with cross-functional stakeholders to enhance system capabilities and maintain data integrity for effective credit risk assessment. Ensures timely and accurate preparation and submission of regulatory and internal credit review reports, including daily, monthly, and ad-hoc returns. Manages day-to-day interactions with regulators related to credit review and facilitates inspections or audits within the assigned scope. Ensures regulatory returns are adhered to and submitted on timely manner.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience: Bachelor s degree in Accounting or Finance. A professional certification in Credit Administration (E.g. ACCA, CCP, CBCA, CICC etc.) is desired. Relevant internships in NBFCs or banking environments such as credit administration, credit review, or related credit functions are advantageous. Knowledge of credit risk assessment methodologies, risk rating validation, and regulatory compliance requirements. Knowledge of local banking regulations and global standards related to credit reviews and credit risk requirements.</p><p></p></section>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audits to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>