CSS developer Jobs
2762 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced ERP Implementation & Customization Consultant to lead ERP implementation projects, business process analysis, system configuration, user training, and customization activities primarily on Odoo and Frappe/ERPNext platforms.</p><p>The ideal candidate should possess strong ERP consulting and implementation experience, combined with sufficient technical expertise to customize ERP modules, workflows, reports, dashboards, and integrations. The role is focused on ERP solutions delivery rather than pure software development.</p><p>Candidates with experience in SAP, Microsoft Dynamics 365, or other enterprise ERP platforms will have an added advantage.</p><p>Key Responsibilities:</p><ul><li><p>Lead end-to-end ERP implementation projects, including requirement gathering, business process analysis, solution design, configuration, testing, deployment, and user training.</p></li><li><p>Conduct workshops with stakeholders to understand business processes and translate requirements into ERP solutions.</p></li><li><p>Configure and customize ERP modules to meet business requirements.</p></li><li><p>Customize forms, workflows, reports, dashboards, approval processes, and business automation within Odoo and Frappe/ERPNext.</p></li><li><p>Develop and modify custom ERP modules and enhancements where required.</p></li><li><p>Support data migration, integration, and system deployment activities.</p></li><li><p>Create custom reports, print formats, and management dashboards.</p></li><li><p>Integrate ERP systems with third-party applications using APIs and other integration methods.</p></li><li><p>Provide post-implementation support, troubleshooting, and continuous improvement recommendations.</p></li><li><p>Prepare project documentation, training materials, and user manuals.</p></li><li><p>Conduct user training sessions and support change management initiatives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications:</p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, MIS, Business Information Systems, or a related field.</p></li><li><p>Minimum 3 years of experience in ERP implementation, customization, and support.</p></li><li><p>Hands-on experience with Odoo ERP and/or Frappe Framework / ERPNext.</p></li><li><p>Strong understanding of business processes related to Finance, Procurement, Inventory, Sales, CRM, HR, Manufacturing, and Project Management.</p></li></ul><p>Technical Skills:</p><ul><li><p>Odoo implementation and customization</p></li><li><p>Frappe Framework / ERPNext implementation and customization</p></li><li><p>Python programming</p></li><li><p>JavaScript</p></li><li><p>SQL and database concepts</p></li><li><p>REST API integration</p></li><li><p>Report and dashboard development</p></li><li><p>Workflow and business process automation</p></li><li><p>Data migration and system configuration</p></li></ul><p>Preferred Skills:</p><ul><li><p>Experience with SAP Business One, SAP S/4HANA, Microsoft Dynamics 365, or other enterprise ERP solutions.</p></li><li><p>Experience integrating ERP systems with third-party applications and cloud platforms.</p></li><li><p>Knowledge of AI-powered business automation, ERP copilots, or Agentic AI solutions.</p></li><li><p>Experience with cloud deployment environments and Linux servers.</p></li></ul><p>Personal Attributes:</p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to understand business requirements and translate them into practical ERP solutions.</p></li><li><p>Self-motivated, organized, and capable of managing multiple projects simultaneously.</p></li><li><p>Strong documentation, presentation, and training skills.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Generative AI developer (experience 1 to 2 years) Early-career AI/ML Engineer supporting the development and deployment of Generative AI solutions (LLMs, RAG systems). Focus on hands-on implementation, integration, and learning-by-delivery, under guidance.</p><p>Must Have:</p><ul><li>Strong foundation in Python (data handling, APIs, scripts)</li><li>Understanding of APIs, Docker, or deployment workflows</li><li>Exposure to deploying ML/AI models (even in projects/internships)</li><li>Understanding of embeddings, retrieval flow</li><li>Hands-on exposure through projects</li><li>Experience working with GPT/Llama APIs</li><li>Ability to structure prompts and evaluate outputs</li><li>Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects.</li><li>ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</li></ul><p>Core Responsibilities (Execution Under Guidance)</p><ul><li>Assist in building RAG-based GenAI solutions for enterprise use cases.</li><li>Develop Python-based services/APIs integrating LLMs.</li><li>Support data preprocessing, embeddings, and retrieval pipelines.</li><li>Contribute to model deployment and integration tasks.</li><li>Debug and improve existing pipelines under supervision.</li><li>Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</li></ul><p>Good to Have</p><ul><li>LangChain / LlamaIndex exposure</li><li>Cloud basics (Azure / AWS / GCP)</li><li>Basic understanding of CI/CD or MLOps concepts</li><li>Internship/project experience in GenAI or ML use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must Have:</p><ul><li>Strong foundation in Python (data handling, APIs, scripts)</li><li>Understanding of APIs, Docker, or deployment workflows</li><li>Exposure to deploying ML/AI models (even in projects/internships)</li><li>Understanding of embeddings, retrieval flow</li><li>Hands-on exposure through projects</li><li>Experience working with GPT/Llama APIs</li><li>Ability to structure prompts and evaluate outputs</li><li>Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects.</li><li>ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</li></ul><p>Core Responsibilities (Execution Under Guidance)</p><ul><li>Assist in building RAG-based GenAI solutions for enterprise use cases.</li><li>Develop Python-based services/APIs integrating LLMs.</li><li>Support data preprocessing, embeddings, and retrieval pipelines.</li><li>Contribute to model deployment and integration tasks.</li><li>Debug and improve existing pipelines under supervision.</li><li>Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</li></ul><p>Good to Have</p><ul><li>LangChain / LlamaIndex exposure</li><li>Cloud basics (Azure / AWS / GCP)</li><li>Basic understanding of CI/CD or MLOps concepts</li><li>Internship/project experience in GenAI or ML use cases</li></ul><p>Experience & Qualification</p><ul><li>Bachelor's in Computer Science / Data Science or related field.</li><li>12 years of experience in AI/ML (including internships and project work).</li><li>Exposure to at least one end-to-end ML/GenAI project (academic and professional).</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $75 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p> </p>
<p>Responsible for supporting software quality assurance activities throughout the Software Development Life Cycle (SDLC). The role assists in testing, validating, and verifying banking applications and technology solutions to ensure compliance with business requirements, functional specifications, and quality standards.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<ol>
<li>Participate in software quality assurance activities throughout the Software Development Life Cycle (SDLC).</li>
<li>Assist in preparing and maintaining test plans, test scenarios, test cases, and test execution documentation.</li>
<li>Review business requirements, functional specifications, and user stories to understand testing requirements and ensure adequate test coverage.</li>
<li>Execute functional, integration, system, regression, smoke, and User Acceptance Testing (UAT).</li>
<li>Prepare and maintain test data required for testing activities.</li>
<li>Record, track, and verify defects identified during testing cycles and support defect resolution activities.</li>
<li>Perform API testing using approved testing tools such as Postman or similar platforms.</li>
<li>Support database validation and data integrity testing activities using SQL queries.</li>
<li>Participate in validating banking processes, digital channels, payment services, customer onboarding, account management, and related business functions.</li>
<li>Assist in test automation activities and maintenance of automated test scripts where applicable.</li>
<li>Support system deployment validation and post-implementation testing activities.</li>
<li>Maintain testing evidence, reports, and quality assurance documentation.</li>
<li>Participate in quality reviews and ensure compliance with established testing standards and procedures.</li>
<li>Collaborate with developers, business users, vendors, and project teams to support successful solution delivery.</li>
<li>Contribute to continuous improvement initiatives related to testing processes, quality assurance practices, and automation.</li>
<li>Prepare testing progress updates and contribute to test summary and quality reports.</li>
<li>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of SME</p>
<p> </p>
<p> Section Head Client Relationship (Head Office)</p>
<p> </p>
<p> SME Client Relationship, Risk, Operations, Credit Administration and other functions as required</p>
<p> </p>
<p> Branch Manager and Branch Operations teams</p>
<p> </p>
<p>2. External</p>
<p> SME clients and other external stakeholders as required.</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> Bachelor s degree in computer science, Information Technology, Software Engineering, Information Systems, or a related field.</p>
<p>Experience:</p>
<p> Minimum 1 year and up to 3 years of experience in Software Quality Assurance, Software Testing, Information Technology, Banking Systems, or a related field.</p>
<p> </p>
<p> Experience in testing banking applications, digital channels, payment systems, or financial applications is preferred.</p>
<p> </p>
<p> Familiarity with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).</p>
<p> </p>
<p> Internship, project-based, or hands-on experience in Quality Assurance within banking or financial services environments will be considered an advantage. Fresh graduates with relevant internship, academic project, or practical training experience may be considered.</p>
<p> </p>
<p> Exposure to banking systems or financial services is an advantage. Fresh graduates with relevant internships or project experience may be considered.</p>
<p> </p>
<p>Special Skills & Knowledge:</p>
<p> </p>
<p> Basic understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).</p>
<p> </p>
<p> Knowledge of software testing methodologies and defect management processes.</p>
<p> </p>
<p> Familiarity with test management and defect tracking tools such as Jira or Azure DevOps.</p>
<p> </p>
<p> Basic knowledge of API testing using Postman or similar tools.</p>
<p> </p>
<p> Basic SQL knowledge for database validation and testing.</p>
<p> </p>
<p> Familiarity with automation testing concepts and tools is an advantage.</p>
<p> </p>
<p> Understanding of Agile and Scrum methodologies is preferred.</p>
<p> </p>
<p> Knowledge of banking applications and digital channels is an advantage.</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> </p>
<p> As specified in Job Competency Profile</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise & Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data & AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p><p>Key Skills & Competencies</p><p>Domain Expertise - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy & Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</p><p>Technology Expertise - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</p><p>Data & AI (Core Focus) - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Service Desk Technician is responsible for providing first-line technical support to end users, resolving IT-related issues, and ensuring efficient operation of IT services across the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-line support for hardware, software, network, and system-related issues.</li><li>Respond to user requests via phone, email, or ticketing system in a timely manner.</li><li>Troubleshoot and resolve basic technical issues or escalate complex problems to higher support levels.</li><li>Install, configure, and maintain computer systems, peripherals, and software applications.</li><li>Support user account management, including password resets and access requests.</li><li>Log, track, and update service tickets in the IT service management system.</li><li>Assist in maintaining IT assets inventory and documentation.</li><li>Support system updates, patches, and routine maintenance activities.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li><li>Provide guidance and basic training to end users when needed.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based and service desk environment.</p><p>May require shift work or on-call support depending on operational needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span><span><span>Service
Desk & User Support:</span></span></span></b><br></span><ul><li><span><span><span>Serve as the first point of contact (Level 1) for all IT incidents and
service requests via phone, email, ticketing system, or walk-in.</span></span></span></li><li><span><span><span>Log, categorize, prioritize, and track all incidents and service requests
in the ITSM tool in accordance with IT service management procedures to support
reporting and trend analysis.</span></span></span></li><li><span><span><span><span>Perform initial diagnosis and troubleshooting of hardware, software,
operating system, and connectivity issues.</span></span></span></span></li><li><span><span><span>Ensure timely resolution or escalation of tickets in line with defined
SLA targets.</span></span></span></li><li><span><span><span>Maintain detailed records of incidents, root causes, and resolutions.</span></span></span></li><li><span><span><span>Escalate unresolved or complex incidents to Level 2/Level 3 support teams
with thorough documentation.</span></span></span></li><li><span><span><span>Ensure end-users are kept informed of incident status and resolution
timelines in line with SLA commitments.</span></span></span></li><li><span><span><span>Provide remote and on-site desktop support for end-user devices including
PCs, laptops, printers, and peripherals.</span></span></span></li></ul><b><span><span><span>Network
Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN
access, Wi-Fi, and network-dependent applications.</span></span></span></li><li><span><span><span>Assist in monitoring network performance using approved monitoring tools
and report anomalies to the network team.</span></span></span></li><li><span><span><span>Support configuration of basic network equipment (switches, access
points) under supervision of senior network engineers.</span></span></span></li><li><span><span><span>Verify network port assignments, IP address configurations (DHCP/static),
and DNS resolution for end-user issues.</span></span></span></li></ul><b><span><span><span>Cybersecurity
Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Act as the first responder for reported cybersecurity incidents including
phishing attempts, malware alerts, and suspicious account activity.</span></span></span></li><li><span><span><span>Triage and document security incidents and escalate promptly to the
Cybersecurity team via the Incident Response Plan.</span></span></span></li><li><span><span><span>Assist in enforcing endpoint security policies including antivirus
updates, patch compliance, and device encryption.</span></span></span></li><li><span><span><span>Support user access management activities including account creation,
password resets, and access provisioning/deprovisioning in Active Directory.</span></span></span></li><li><span><span><span>Promote cybersecurity awareness among end users and report policy
violations through proper channels.</span></span></span></li><li><span><span><span>Conduct basic vulnerability checks and ensure endpoints are compliant
with the organization’s security baseline.</span></span></span></li></ul><b><span><span><span>Infrastructure
Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide operational support for servers, storage systems, virtual
machines, and on-premises/cloud-based applications.</span></span></span></li><li><span><span><span>Monitor system health dashboards and alert the infrastructure team upon
detection of failures or performance degradation.</span></span></span></li><li><span><span><span>Assist in routine Technology infrastructure tasks including data backup
verification, asset management, and hardware deployment.</span></span></span></li><li><span><span><span>Support Technology asset lifecycle activities: procurement coordination,
tagging, inventory tracking, and disposal per asset management policy.</span></span></span></li><li><span><span><span>Assist in the execution of approved change requests under the Change
Management process.</span></span></span></li></ul><b><span><span><span>Technology
GRC Compliance:</span></span></span></b><br><ul><li><span><span><span>Comply with all Technology Governance, Risk, and Compliance (GRC)
policies, standards, and procedures applicable to the Service Desk function.</span></span></span></li><li><span><span><span>Maintain accurate and audit-ready records of all tickets, actions taken,
and resolutions within the ITSM system.</span></span></span></li><li><span><span><span>Maintain accurate and up to date documentation, including Incident
records, Resolution notes, Standard Operating Procedures (SOPs)</span></span></span></li><li><span><span><span>Adhere to ITIL-aligned processes for Incident Management, Problem
Management, Change Management, and Service Request Management.</span></span></span></li><li><span><span><span>Support internal and external Technology audits by providing required
documentation, evidence, and access logs.</span></span></span></li><li><span><span><span>Ensure all activities comply with applicable Omani cybersecurity and data
protection regulations, including requirements from the Cyber Defense Center
(CDC) and any sector-specific directives.</span></span></span></li><li><span><span><span>Participate in Technology risk assessments, business continuity
exercises, and disaster recovery drills as required.</span></span></span></li><li><span><span><span>Report any identified Technology risks, control gaps, or policy
non-compliance to the Technology GRC function in a timely manner.</span></span></span></li><li><span><span><span>Support IT asset tracking and maintain accurate configuration information
(CMDB, if applicable).</span></span></span></li><li><span><span><span>Assist with asset lifecycle activities, including Deployment and
replacement, Basic maintenance, Asset disposal and retirement.</span></span></span></li><li><span><span><span>Ensure asset data accuracy for audit and compliance purposes</span></span></span></li><li><span><span><span>Contribute to the continuous improvement of Service Desk processes and
overall user experience</span></span></span></li><li><span><span><span>Identify recurring issues and recommend process or system enhancements.</span></span></span></li></ul><b><span><span><span>Continuous
Improvement:</span></span></span></b><br><ul><li><span><span><span><span>Ensure a working culture of
continuous </span></span></span><span><span>improvement through
a process of quality assurance among the Port Control Officers.</span></span></span></li><li><span><span><span>Participate in the identification of opportunities for continuous
improvement and sustainability of systems, processes and practices considering
global best standards, productivity improvement and cost reduction</span></span></span></li></ul><br><span>Requirements<span><b><span><span><span>Minimum Qualification:</span></span></span></b></span><br></span><ul><li><span><span><span><span><span><span><span><span>Bachelor’s degree in information
technology, Computer Science, Computer Engineering, or a related field Professional
certification or trainings in Cybersecurity is highly preferred.</span></span></span></span></span></span></span><br></span></li></ul><b><span><span><span>Minimum Experience & Knowledge & Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Minimum 2 years of hands-on
experience in a Technology Support / Helpdesk / Service Desk role.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrated experience
troubleshooting Windows operating systems, Microsoft 365, and enterprise
applications.</span></span></span></span></span></li><li><span><span><span><span><span>Exposure to networking
fundamentals, cybersecurity practices, and Technology infrastructure
environments.</span></span></span></span></span></li><li><span><span><span><span><span>Experience working within ITSM
platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Experience in a port, logistics,
oil & gas, or critical infrastructure environment is advantageous.</span></span></span></span></span></li></ul><b><span><span><span>Certifications
(Required / Preferred):</span></span></span></b><br><ul><li><span><span><span><span><span>CompTIA A+ (Required — or
equivalent demonstrated competency)</span></span></span></span></span></li><li><span><span><span><span><span>ITIL Foundation v4 (Required)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Network+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Security+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft Certified: Modern
Desktop Administrator Associate (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>ISO/IEC 27001 Foundation
(Preferred)</span></span></span></span></span></li></ul><b><span><span><span>Technical
Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Strong troubleshooting skills for
hardware, software, network, and OS issues.</span></span></span></span></span></li><li><span><span><span><span><span>Proficiency in Active Directory
user and group management.</span></span></span></span></span></li><li><span><span><span><span><span>Working knowledge of TCP/IP, DNS,
DHCP, VPN, and LAN/WAN principles.</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with cybersecurity
concepts: endpoint security, phishing, access control, and incident response.</span></span></span></span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute Test Plans, Test Cases and Test Scripts.</p></li><li><p>Perform Manual Testing, Functional Testing, Regression Testing, Smoke Testing and User Acceptance Testing (UAT).</p></li><li><p>Test Enterprise AI applications, RAG platforms, AI Agents and AI Chatbots.</p></li><li><p>Validate AI-generated responses for accuracy, relevance, consistency and factual correctness.</p></li><li><p>Identify AI hallucinations, incorrect responses and workflow issues.</p></li><li><p>Test ERP systems, enterprise portals, customer portals, university portals and complex web applications.</p></li><li><p>Perform API testing using Postman or similar tools.</p></li><li><p>Validate integrations with databases, third-party APIs, email systems and business applications.</p></li><li><p>Perform cross-browser, responsive and mobile compatibility testing.</p></li><li><p>Report, track and verify software defects using bug tracking tools.</p></li><li><p>Collaborate with Developers, Business Analysts and Product Managers to ensure high-quality releases.</p></li><li><p>Participate in Agile/Scrum development processes.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum 2 years of experience</strong> in Software Testing / Quality Assurance.</p></li><li><p>Strong understanding of SDLC and STLC.</p></li><li><p>Experience testing web-based enterprise applications.</p></li><li><p>Experience in Manual Testing and Regression Testing.</p></li><li><p>Basic knowledge of API Testing (Postman or similar).</p></li><li><p>Basic SQL knowledge for database validation.</p></li><li><p>Experience using Jira, Azure DevOps or similar bug tracking tools.</p></li><li><p>Strong analytical, troubleshooting and problem-solving skills.</p></li><li><p>Good written and verbal communication skills.</p></li></ul><br><p><strong>AI Experience (Preferred)</strong></p><p>Experience with any of the following will be an advantage:</p><ul><li><p>Generative AI Applications</p></li><li><p>Retrieval-Augmented Generation (RAG)</p></li><li><p>AI Agents</p></li><li><p>AI Chatbots</p></li><li><p>OpenAI / ChatGPT integrations</p></li><li><p>Large Language Models (LLMs)</p></li><li><p>OCR & Intelligent Document Processing</p></li><li><p>Enterprise Knowledge Management Systems</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Service Desk & User Support:</p>
<p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p>
<p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p>
<p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p>
<p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p>
<p>Maintain detailed records of incidents, causes, and resolutions.</p>
<p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p>
<p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p>
<p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p>
<p>Network Support (Level 1):</p>
<p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p>
<p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p>
<p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p>
<p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p>
<p> </p>
<p> </p>
<p>Cybersecurity Support (Level 1):</p>
<p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p>
<p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p>
<p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p>
<p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p>
<p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p>
<p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p>
<p> </p>
<p> </p>
<p>Infrastructure Support (Level 1):</p>
<p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p>
<p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p>
<p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p>
<p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p>
<p>Assist in the execution of approved change requests under the Change Management process.</p>
<p> </p>
<p>Technology GRC Compliance:</p>
<p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p>
<p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p>
<p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p>
<p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p>
<p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p>
<p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p>
<p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p>
<p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p>
<p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p>
<p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p>
<p>Ensure asset data accuracy for audit and compliance purposes</p>
<p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p>
<p>Identify recurring issues and recommend process or system enhancements.</p>
<p> </p>
<p>Continuous Improvement:</p>
<p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p>
<p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>Requirements</p>
<p>Minimum Qualification:</p>
<p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p>
<p> </p>
<p> </p>
<p>Minimum Experience & Knowledge & Skills:</p>
<p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p>
<p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p>
<p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p>
<p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p>
<p>Experience in a port, logistics, oil & gas, or critical infrastructure environment is advantageous.</p>
<p> </p>
<p> </p>
<p>Certifications (Required / Preferred):</p>
<p>CompTIA A+ (Required or equivalent demonstrated competency)</p>
<p>ITIL Foundation v4 (Required)</p>
<p>CompTIA Network+ (Preferred)</p>
<p>CompTIA Security+ (Preferred)</p>
<p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p>
<p>ISO/IEC 27001 Foundation (Preferred)</p>
<p> </p>
<p> </p>
<p><br></p>
<p> </p></div></section>
<p>We're partnering with a leading technology consultancy to find a Senior IPA Developer with deep UiPath expertise to join their growing automation practice in Muscat. Discover the Role You'll take the lead on designing, developing, testing, and maintaining UiPath automation solutions for enterprise clients. Beyond delivery, you'll mentor junior team members, manage project timelines, and be a trusted advisor on all things RPA.</p><p>• Designing and implementing UiPath workflows using UiPath Studio and related tools.</p><p>• Troubleshooting and debugging automation solutions to meet client expectations.</p><p>• Building custom activities and reusable components to improve efficiency.</p><p>• Collaborating with business stakeholders, analysts, and technical teams to integrate solutions.</p><p>• Leading code reviews and QA activities to ensure adherence to best practices.</p><p>• Supporting business case development for further RPA adoption.</p><p>• Mentoring junior developers and contributing to their RPA skill development.</p><p>• Managing project documentation and ensuring knowledge transfer to clients.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in software development or automation using RPA tools.</li><li>Minimum 3 years of UiPath development experience.</li><li>UiPath RPA Developer Advanced Certification (UiARD) mandatory.</li><li>Strong UiPath Documents understanding skills.</li><li>Experience with IDP, OCR, AI/ML technologies (UiPath, ABBYY, Google, Microsoft).</li><li>Programming skills in C#.Net, VB.NET, C++, Python, or Java.</li><li>Scripting experience: PowerShell, VBA, VBScript, Bash.</li><li>Database knowledge (SQL, NoSQL) and API experience.</li><li>Telecom industry background is a must.</li><li>Agile delivery experience and excellent communication skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overall Accountability: Overall 10 plus years of experience in Release Management which includes DevOps with expertise in with Configuration Management, Build, Release Management, Linux Administration, Continuous Integration, Configuration management, Automation, Monitoring, and Tooling. Broad practical knowledge of numerous CI/CD technologies.</p><p>Principal Accountabilities:</p><ul><li>Experienced in leading and managing Release Management activities including Deployment using DevOps, Deployment Automation, Configuration Management and Automation.</li><li>Multiple years of hands on experience in administration and configuration of argosCD, XL/digital.ai Deploy and XL/digital.ai Release Tool.</li><li>Multiple years of hands on experience in administration and automation of container based deployments in Kubernetes/OpenShift.</li><li>Experience in writing playbook / cookbooks/run books for application deployment.</li><li>Designed end to end automation of infrastructure and continuous delivery of the applications by integrating and automating with python/jython scripts, UNIX Shell scripting, Jenkins, Helm Chart, GitLAB and Sonartype Nexus.</li><li>Hands-on Experience of the J2EE Framework and its components as related to Java build, test, deployment and release management initiatives.</li><li>Good Knowledge and extensive working experience in handling GIT Repository.</li><li>Good Knowledge and extensive working experience in handling Sonartype Nexus Repository.</li><li>Good Knowledge and extensive working experience in Helm Charts and Repository.</li><li>Responsible for deploying best SCM processes and procedures in the organization.</li><li>Worked closely with software developers for controls, code integrity, and code conflict resolution.</li><li>Rich experience about Application Infrastructure (servers, load balancers, web application firewalls).</li><li>Ability to handle multiple and moderately sized assignments simultaneously.</li><li>Must have strong analytical, problem solving, communication, project management, and decision-making skills.</li><li>Excellent communication, interpersonal, intuitive, leadership skills with ability to work efficiently in both independent and team work environments.</li></ul><p>Technical Skills (Must Have)</p><ul><li>Environment: XL Deploy, XL Release, Jenkins, GIT, argosCD, Helm Charts, Sonartype Nexus</li><li>Operating Systems: Linux, Windows</li><li>Languages: Python, Jython, UNIX Scripting, Java.</li><li>Containers: Kubernetes, OpenShift</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Overall 10 plus years of experience in Release Management which includes DevOps with expertise in with Configuration Management, Build, Release Management, Linux Administration, Continuous Integration, Configuration management, Automation, Monitoring, and Tooling. Broad practical knowledge of numerous CI/CD technologies.</li><li>Experienced in leading and managing Release Management activities including Deployment using DevOps, Deployment Automation, Configuration Management and Automation.</li><li>Multiple years of hands on experience in administration and configuration of argosCD, XL/digital.ai Deploy and XL/digital.ai Release Tool.</li><li>Multiple years of hands on experience in administration and automation of container based deployments in Kubernetes/OpenShift.</li><li>Experience in writing playbook / cookbooks/run books for application deployment.</li><li>Designed end to end automation of infrastructure and continuous delivery of the applications by integrating and automating with python/jython scripts, UNIX Shell scripting, Jenkins, Helm Chart, GitLAB and Sonartype Nexus.</li><li>Hands-on Experience of the J2EE Framework and its components as related to Java build, test, deployment and release management initiatives.</li><li>Good Knowledge and extensive working experience in handling GIT Repository.</li><li>Good Knowledge and extensive working experience in handling Sonartype Nexus Repository.</li><li>Good Knowledge and extensive working experience in Helm Charts and Repository.</li><li>Responsible for deploying best SCM processes and procedures in the organization.</li><li>Worked closely with software developers for controls, code integrity, and code conflict resolution.</li><li>Rich experience about Application Infrastructure (servers, load balancers, web application firewalls).</li><li>Ability to handle multiple and moderately sized assignments simultaneously.</li><li>Must have strong analytical, problem solving, communication, project management, and decision-making skills.</li><li>Excellent communication, interpersonal, intuitive, leadership skills with ability to work efficiently in both independent and team work environments.</li><li>Technical Skills (Must Have) - o Environment: XL Deploy, XL Release, Jenkins, GIT, argosCD, Helm Charts, Sonartype Nexus o Operating Systems: Linux, Windows o Languages: Python, Jython, UNIX Scripting, Java. o Containers: Kubernetes, OpenShift</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><span><strong>Primary objective</strong></span></span></p><br><p><span><span>Monitor and drive the delivery of vendor engineering. Ensure quality checks, with special attention to interface management and constructability.</span></span></p><br><p><span><span><strong>Specific Accountabilities</strong></span></span></p><br><p><span><span>· Perform engineering design review duties associated with belt conveyors, stock houses, cooling water system and other supporting infrastructure of steel plants or mineral extraction / processing plants.</span></span></p><br><p><span><span>· Engineering duties will include review of package contractors’ drawings and documents, checking interface with other discipline designs, initiate or review equipment selection and specification, detail design in collaboration with designers and bid evaluation/ vendor document review and approval.</span></span></p><br><p><span><span>· Participate in HAZOP and other similar safety reviews.</span></span></p><br><p><span><span>· Quality Assurance – Responsible for working within the provisions and guidelines of the Quality Assurance system.</span></span></p><br><p><span><span>·Safety – Responsible for personal safety; be conversant with industry standard safe working practices for the Minerals and Metals industry. Understand and follow OH&S procedures.</span></span></p><br><p><span><span>Guide vendor’s team to meet the project targets in terms of schedule and quality.</span></span></p><br> <p><span><span><strong>Essential Skills/Experience</strong></span></span></p><br><p><span><span>· Degree in Mechanical engineering.</span></span></p><br><p><span><span>· 14 years + plus experience within the minerals and metals industry.</span></span></p><br><p><span><span>· Adequate knowledge of material handling equipment such as belt conveyors, hoppers, screens and feeders.</span></span></p><br><p><span><span>· Work experience in a pelletising plant or an iron ore beneficiation plant will be useful. </span></span></p><br><p><span><span>· Work is performed in accordance with broad technical guidelines and with minimal supervision. </span></span></p><br><p><span><span>· Ability to work to tight deadlines and prioritisation of work to achieve them.</span></span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and results-driven <strong>HVAC Sales Engineer</strong> to join our growing team in <strong>Oman</strong>. The ideal candidate will have a strong background in HVAC project sales and business development, with proven experience selling Air Conditioning systems including <strong>Split AC, Ducted AC, Window AC, VRF/VRV systems</strong>, and related MEP solutions within the <strong>Oman/GCC market</strong>.</p><p>This role requires a proactive sales professional who can identify project opportunities, build strong relationships with contractors, consultants, developers, and end-users, and drive sustainable revenue growth.</p><p>Key Responsibilities</p><ul><li><p>Drive sales of Split AC, Window AC, Ducted AC Systems, VRF/VRV Systems, and associated MEP products for projects.</p></li><li><p>Generate new business through market visits, client meetings, networking, and business development activities.</p></li><li><p>Identify potential accounts and develop relationships with MEP contractors, consultants, developers, and project clients.</p></li><li><p>Promote and sell HVAC products along with related MEP solutions based on customer and project requirements.</p></li><li><p>Manage project sales opportunities and actively follow up on leads to achieve monthly and annual sales targets.</p></li><li><p>Build and maintain strong customer relationships to support long-term business growth.</p></li><li><p>Monitor market trends, competitor activities, and emerging project opportunities.</p></li><li><p>Coordinate with engineering, estimation, and project teams to ensure successful project execution and customer satisfaction.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum <strong>2-3 years of Oman/GCC experience</strong> in HVAC/AC project sales.</p></li><li><p>Strong experience in selling <strong>Split AC, Window AC, Ducted AC, and VRF/VRV Systems</strong>.</p></li><li><p>Previous experience working with reputed HVAC/AC brands is highly preferred.</p></li><li><p>Engineering background preferred.</p></li><li><p>Proven track record in business development, project sales, and customer relationship management.</p></li><li><p>Strong network with MEP contractors, consultants, developers, and project owners in Oman is an advantage.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Ability to work independently and drive sales growth.</p></li><li><p>Valid Oman Driving License is preferred.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering field.</p></li><li><p>Experience in project sales of HVAC/AC equipment within the <strong>Oman market</strong>.</p></li><li><p>Familiarity with <strong>Oman Building Code</strong>, local MEP standards, and HVAC installation practices.</p></li><li><p>Knowledge of project cost estimation, BOQ analysis, tendering, and contract documentation.</p></li><li><p>Experience using CRM software and preparing technical and commercial proposals.</p></li></ul><p></p></section>
<p><b> Role Overview We are seeking an expert, highly strategic MicroStrategy (MSTR) Developer with 5+ years of </b>progressive business intelligence and data visualization experience to join our enterprise analytics division in Oman. The successful candidate will act as the core architect and technical anchor for our enterprise reporting platforms. This role requires extensive expertise in advanced MicroStrategy platform architecture, strong programming capabilities using SQL and the ability to integrate and query data across Hadoop/Big Data/ETL ecosystems. Experience inside the Telecom domain and advanced optimization skills using Teradata SQLwill be treated as key competitive advantages. Mandatory Requirement: This position is based in Oman. Candidates must be fully willing to relocate to Oman for a long-term contract. Key Responsibilities 1. BI Architecture & Dashboard Design Architect, design, and manage enterprise-level MicroStrategy (MSTR) environments, including schema objects (attributes, facts, hierarchies) and public objects (metrics, prompts, filters, custom groups). Build advanced, high-performance executive Dossiers, modern RSD (Report Services Documents), and interactive HyperIntelligence cards. Lead governance across the MSTR metadata layer, ensuring data security, precise user privileges, and reusable object design patterns. 2. Big Data & Python Integration Integrate MicroStrategy directly with Hadoop Big Data platforms (HDFS, Hive, Impala), optimizing configuration environments like the MicroStrategy Hadoop Gateway for lightning-fast in-memory processing. 3. VLDB & Performance Optimization Perform deep VLDB (Very Large Database) properties tuning within MicroStrategy to optimize SQL generation targeting underlying platforms. Partner with DBAs to tune analytical queries targeting Teradata and Hadoop clusters by analyzing execution plans (Explain Plans) and implementing partition mapping, aggregate join indexing, or multi-pass SQL optimization. Required Skills & Qualifications Technical Requirements MicroStrategy Mastery: 5+ years of dedicated development experience across MicroStrategy Web, Workstation, Developer, and Intelligence Server administration. Big Data Ecosystem: Solid working experience accessing, structuring, and loading large datasets from Hadoop clusters (Hive/Impala). Relational Databases: Exceptional SQL rewriting skills. Hands-on tuning experience with Teradata (utilizing Primary Indexes, Partitioned Primary Indexes, and volatile tables) is an added advantage. Experience & Education Total Experience: Strictly 5+ years in Business Intelligence, Analytics, or Data Engineering tracks. Domain Expertise: Experience in the Telecom Domain (handling large data telemetry like Call Detail Records (CDRs), subscriber retention modeling, churn metrics, or interconnect billing insights) is highly preferred / good to have. Education: Bachelors or Masters degree in Computer Science, Information</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills & Qualifications</strong></p><p><strong>Technical Requirements</strong></p><ul><li>MicroStrategy Mastery: 5+ years of dedicated development experience across MicroStrategy Web, Workstation, Developer, and Intelligence Server administration.</li><li>Big Data Ecosystem: Solid working experience accessing, structuring, and loading large datasets from Hadoop clusters (Hive/Impala).</li><li>Relational Databases: Exceptional SQL rewriting skills. Hands-on tuning experience with Teradata (utilizing Primary Indexes, Partitioned Primary Indexes, and volatile tables) is an added advantage.</li></ul><p><strong>Experience & Education</strong></p><ul><li>Total Experience: Strictly 5+ years in Business Intelligence, Analytics, or Data Engineering tracks.</li><li>Domain Expertise: Experience in the Telecom Domain (handling large data telemetry like Call Detail Records (CDRs), subscriber retention modeling, churn metrics, or interconnect billing insights) is highly preferred / good to have.</li><li>Education: Bachelors or Masters degree in Computer Science, Information</li></ul>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>