Tourism manager Jobs
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Position Summary</b> </p><br><p><b>Location </b></p><br> <p>Muscat </p><br><p><b>About Deloitte:</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. </p><br><p><b> Our Purpose:</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Manager</b></p><br><p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team. </li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul><b>Leadership Capabilities:</b><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business.</li></ul><b> Qualifications:</b><br><ul><li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms. </li><li>Degree in Accounting or related field. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework.</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). </li><li>Preference will be given only to Bilingual candidates (Arabic/English).</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p>Job Purpose</p>
<p>(The primary reasons for which the job exists in the company)</p>
<p> To apply specialist I&C expertise for the efficient working of the I&C Department at Manah Power Plant and housing complex;</p>
<p> To ensure Plant I&C equipment is maintained as per procedures documents</p>
<p> To ensure downtime of the plant is reduced by careful planning and the implementation of Maintenance Practices of all plant equipment and efficient resolution of equipment defects.</p>
<p> To assist the I&C Engineer in ensuring that all I&C equipment is well maintained, and all notifications of planned and unplanned work are completed on time.</p>
<p> </p>
<p>Description Key Result Areas</p>
<p>Description</p>
<p> </p>
<p>Safety at Work</p>
<p> Ensures a safe working environment for himself, his colleagues while working on any equipment.</p>
<p> Ensures that there is a Permit to Work (taken by the I&C Engineer) for each job as necessitated by the Manah Power Plant HSE Procedures put in place.</p>
<p> Ensures all necessary precautions are taken by himself and Contractors while undertaking any jobs in Manah Power Plant.</p>
<p> Ensures that all necessary tools are available for the safe working on equipment and that are used during the performance of all jobs in the Plant.</p>
<p> Points out any unsafe conditions to the I&C Engineer/ Maintenance Manager.</p>
<p> </p>
<p>Maintenance Task Planning and Execution</p>
<p> Completes all Work Orders generated in ORACLE as directed by the I&C Engineer.</p>
<p> Generates reports (mainly log sheets/check sheets) as necessary for the maintenance done for the I&C Engineer review.</p>
<p> Ensures that maintenance of all I&C equipment is in accordance with OEM Manuals for the equipment.</p>
<p> Reviews I&C maintenance procedures and suggests improvements.</p>
<p> Reviews I&C Maintenance Procedures and suggests improvements with coordination with I&C Engineer/ Maintenance Manager.</p>
<p> Works to full potential and ensures that work is of very high quality.</p>
<p> </p>
<p>Equipment Failure Troubleshooting and Repair</p>
<p> Supports reliable and accessible 24-hour call-out functionality.</p>
<p> Attempts all possible means of reducing equipment downtime and ensuring high plant availability.</p>
<p> Performs troubleshooting activities as necessary along with the I&C Engineer and colleagues to determine failure conditions and rectifies defects found.</p>
<p> Records and reports to the I&C Engineer all rectification jobs undertaken.</p>
<p> Works with Plant Operations Personnel for resolving problems encountered with mechanical equipment under the guidance of the I&C Engineer.</p>
<p> </p>
<p>Reporting and Planning</p>
<p> Discusses planned and unplanned jobs undertaken with the I&C Engineer.</p>
<p> Assists the I&C Engineer/ Maintenance Manager in planning daily jobs.</p>
<p> </p>
<p>Tools</p>
<p> Ensures necessary tooling is available at work site during performance of any job.</p>
<p> Uses correct tools for each job.</p>
<p> Reports loss of tools or damage to any tools to the I&C Engineer.</p>
<p> Informs the I&C Engineer of any requirements for tools.</p>
<p> Ensures tools are in good working order.</p>
<p> </p>
<p>Ownership</p>
<p>Assumes ownership of plant I&C equipment and strives to maintain them in the best possible condition.</p>
<p> </p>
<p> </p>
<p> The Job Holder will be based at the Manah Power Plant or any other Plant within MPC s control.</p>
<p> The Job Holder will work in a controlled hazardous environment.</p>
<p> </p>
<p>Work Levels and Conditions and Risks:</p>
<p> Work Level 1: the tasks that he/she performs as part of their daily work activities do not represent a risk for their integrity;</p>
<p> Work Level 2: the tasks that he/she performs as part of their daily work activities represent a risk for their physical integrity (e.g. working in zones with high temperatures or with permanent increased noise levels);</p>
<p> Work Level 3: the tasks that he/she performs as part of their daily work activities represent a risk of medium kind and with temporary consequences like blows, falls, etc.;</p>
<p> Work Level 4: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</p>
<p> Work Level 5: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</p>
<p> Work Level 6: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</p>
<p> </p>
<p>Exposure to Risks:</p>
<p> Traffic/automobile accidents, ergonomic problems and accidents;</p>
<p> Risks inherent to the job of the I&C Technician while performing inspections, site visits, operations and maintenance activities, etc.</p>
<p> </p>
<p> </p>
<p>A Container Terminal Execution Manager is responsible for the day-to-day operations of a container terminal, ensuring the efficient and smooth flow of cargo. This role involves overseeing various departments, managing resources, and optimizing processes to meet operational targets while adhering to safety and quality standards. As the Container Terminal Execution Manager within a greenfield setup, you will be responsible for the operational establishment of a new container terminal. This role requires a combination of strategic planning, operational expertise, financial acumen, Lean methodologies, customer focus, safety leadership, and the ability to build a high-performance team from the ground up. With a strong focus on stakeholder management, this role is responsible for optimizing terminal operations while building and maintaining positive relationships with a diverse range of stakeholders and requires exceptional interpersonal skills, strategic thinking, and the ability to balance competing interests.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Management</strong></p><ul><li>Directs and coordinates all terminal operations, including vessel loading/unloading, yard management, gate operations, and equipment utilization.</li><li>Monitors real-time performance metrics and takes corrective actions to optimize productivity and efficiency.</li><li>Ensures adherence to operational procedures, safety guidelines, and quality standards.</li><li>Manages and develops the terminals workforce, including shift scheduling, training, and performance evaluation.</li></ul><p><strong>Planning and Coordination</strong></p><ul><li>Collaborates with planning departments to create and execute operational plans.</li><li>Coordinates with shipping lines, customs, and other stakeholders to ensure smooth cargo flow.</li><li>Manages equipment and resource allocation to optimize terminal capacity.</li><li>Develops and implements contingency plans to address unforeseen challenges.</li></ul><p><strong>Performance Management & Continuous Improvement</strong></p><ul><li>Sets and monitors key performance indicators (KPIs) for terminal operations.</li><li>Identifies and eliminates waste (muda) in terminal operations through value stream mapping and process analysis.</li><li>Implements Lean tools and techniques such as Kaizen, 5S, and pull systems.</li><li>Fosters a continuous improvement culture throughout the organization.</li><li>Leads Lean projects and initiatives to drive operational excellence.</li><li>Develops standardized work processes and visual management systems.</li><li>Analyzes operational data to identify areas for improvement and implement corrective actions.</li><li>Implements continuous improvement initiatives to enhance efficiency and productivity.</li></ul><p><strong>Customer Service & Business Development</strong></p><ul><li>Builds and maintains strong relationships with customers (shipping lines, freight forwarders).</li><li>Resolves customer issues and complaints in a timely and effective manner.</li><li>Ensures excellent customer service throughout the terminal operations.</li><li>Develops a deep understanding of customer needs, expectations, and challenges.</li><li>Implements customer-centric metrics and KPIs to measure performance.</li><li>Builds strong relationships with customers and actively seeks feedback.</li><li>Develops innovative solutions to improve customer satisfaction and loyalty.</li><li>Conducting market research to determine terminal capacity and service offerings.</li><li>Ensures timely and accurate communication with customers.</li><li>Proactively addresses customer issues and complaints.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Identifies and maps key stakeholders, understanding their interests and influence.</li><li>Develops and implements stakeholder engagement plans.</li><li>Builds and maintains strong relationships with stakeholders, including shipping lines, customs authorities, port authorities, government agencies, local communities, and employees.</li><li>Effectively communicates terminal plans, progress, and challenges to stakeholders.</li><li>Manages stakeholder expectations and resolves conflicts.</li><li>Leverages stakeholder relationships to achieve terminal objectives.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Implements and enforces strict safety protocols and procedures.</li><li>Conducts regular safety inspections and training.</li><li>Oversees security measures to protect cargo and terminal assets.</li><li>Develops and implements a comprehensive safety management system.</li><li>Conducts regular safety inspections and audits.</li><li>Investigates accidents and incidents to identify root causes and implement preventive measures.</li><li>Leads by example in demonstrating safe work practices.</li><li>Provides safety training and education to all employees.</li><li>Sets clear safety performance goals and monitors progress.</li><li>Collaborates with safety committees and external safety experts.</li></ul><p><strong>Financial Management</strong></p><ul><li>Develops and manages the terminals operating budget.</li><li>Monitors and controls operational expenses, identifying cost-saving opportunities.</li><li>Tracks key financial metrics (e.g., revenue, gross margin, operating profit) and provides regular reports.</li><li>Conducts cost-benefit analyses for new equipment, technologies, or processes.</li><li>Manages pricing strategies and revenue optimization.</li><li>Collaborates with the finance department on financial forecasting and budgeting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Terminal Operations, Logistics, Supply Chain Management, or an equivalent degree combined with sufficient experience.</li><li>Minimum of 8 years of container terminal operations experience, of which 4 years has been in an execution manager/supervisory role, with a strong focus on safety leadership, terminal optimization or other terminal operations.</li><li>Previous experience in general cargo operations an added advantage.</li><li>Strong leadership and interpersonal skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>In-depth knowledge of container terminal equipment and systems, knowledge of semi/full automation operations an added advantage.</li><li>Proficiency in using terminal operating systems (TOS) to drive daily operations and monitor operational KPIs.</li><li>Strong analytical and data analysis skills.</li><li>Ability to work under pressure and handle multiple tasks simultaneously.</li><li>Ideally Bachelors degree in logistics, supply chain management, or related field.</li></ul>
<p>Job Purpose: Control and advise all the technical and operational aspects of the vessel under OSMC s management. Provide necessary marine technical expertise in shipping matters to OSMC. Establish and maintain operational standards to enhance Safety, efficiency, tradability, and reliability of the vessel. Responsible for controlling and managing actual cost and budget for the vessels. Present requirement is for Very Large Crude Carriers, LR/MR Product and Chemical tankers, Very Large Bulk Carriers and Supramax Bulk Carriers.</p><p>Key Accountabilities</p><p>Supervision of Subordinates Support and supervise the vessels command in all aspects.</p><p>Instruction Manual Establish and maintain operations policies, procedures, and instruction manuals to ensure safe, reliable, and efficient operation including loading, discharging, gas free and docking etc. and supervise the provision of other services to the vessel.</p><p>Certificate & Legal Document Validation Supervise expire date of all statutory and class certificates and documents to ensure they are as per legislative requirements and in accordance with OSMC s policies. Insurance, finance, crewing quality certificates by relevant departments Familiar with relating contract, agreement including technical management of operations activities, IMO & Class rules and regulations.</p><p>Port Authority Coordination Liaises, as appropriate, with terminal operators at loading/unloading ports, customers, joint ship owners, service engineer and shipping agents store suppliers etc. Prepares repair and docking specification beforehand. Draw up estimate to obtain approval by the Fleet Manager as per requirement. Attend DD and co-ordinate with shipyard for safe and successful DD completion. Supervise, upkeep and maintenance as per scheduled in accordance with approved plan, making the necessary occasional visits.</p><p>System Audit Supervise ship maneuvering and mooring, etc. and ensure all established policies and processes are correctly implemented. Discusses and resolves in conjunction with Marine Manager and Fleet Manager, failure of machineries, unsatisfactory performance, etc. Administer in house ISM system, conduct audit of the vessel and in-house systems and conduct evaluation of the crew etc. in conjunction with ISM system.</p><p>Budgets and Plans Contribute to the preparation of the technical department budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon. Control and manage actual and budget for maintenance, Ship Store, LO, Medicines etc..</p><p>Policies, Systems, Processes & Procedures Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of technical activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Maintain a particular and clear PMS system ensuring the vessel is always meeting OSMC s standards. Ensure accurate and swift sign off and approval of all stores and requisitions, ensuring that no outstanding payments are impacting OSMC s relationship to its suppliers.</p><p>Continuous Improvement Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of technical systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.</p><p>MIS and Reports Prepare departmental MIS statements and reports timely and accurately to meet OSC and department requirements, policies and standards.</p><p>Safety, Quality & Environment Ensure compliance to all relevant safety, quality and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality product/service and a responsible environmental attitude.</p><p>Operating Activities Ensure timely condition monitoring of machinery by maintenance system to facilitate smooth operation. Ensure maintenance of the validity of all certificates and documents as per OSC policies and guidelines. Follow and co-ordinate with vessel to maintain all defect reports. Follow and co-ordinate with vessel to maintain inventory of all critical spares.</p><p>Document control and filing Ensure SMS document control and filing for duty ship.</p><p>Maintenance Visits Manage the upkeep and maintenance on board by making occasional/periodic visit, as per the set schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Qualification: Bachelor of Engineering in Marine/Mechanical/Electrical or Naval Arch.</li><li>Chief Engineer Certificate of Competency (Motor or Steam, as required).</li><li>Minimum Experience: Minimum of 10 years of relevant experience, including at least 1 year as a Technical Superintendent or 3 years as a Chief Engineer onboard a Foreign-Going (F.G.) vessel.</li></ul><p>Job Specific Skills:</p><ul><li>Detail oriented</li><li>Driven by getting things done correct.</li><li>Structured Communication</li><li>Organized in work.</li><li>Good Technical Knowledge</li></ul><p>Competencies:</p><ul><li>Marine Engineering Management</li><li>Planned & Unplanned Maintenance</li><li>Vessel Technical Performance & Monitoring</li><li>Spares /Stores Supply Chain Management</li><li>Dry Docking & Repairs</li><li>Sale and Purchase Management</li><li>Technical Investigation & Risk Analysis.</li></ul>
<p>Lead central/project stores, inventory control, SAP ERP, audits & compliance. 10+ yrs exp, 5+ yrs managerial in EPC. Male, 40 50 yrs, ready to relocate. Salary no constraint for right candidate.</p><p><strong>Desired Candidate Profile</strong></p><p>Experienced Store Manager with 10+ yrs in EPC Oil & Gas projects. Skilled in SAP, inventory control, audits & compliance. Strong leadership, GCC exposure, ready to relocate to Muscat.</p>
<p>Badr Al Samaa Hospita, Oman is looking for an experienced and dedicated Hospital Manager to oversee the daily operations of the hospital. The ideal candidate will ensure the smooth functioning of all departments.</p><p><br></p><p><b>Role: Other Hospital Staff - Other</b></p><p>Industry Type: Medical Services / Hospital</p><p>Department: Healthcare & Life Sciences</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Other Hospital Staff</p><p>Education</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UG: Any Graduate</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>FUNCTIONS: Perform preventive and corrective maintenance on PLCs, SCADA and DCS systems used in water and wastewater treatment plants. Calibrate and maintain process analyzers (pH, conductivity, turbidity, chlorine, ORP, DO etc.) to ensure compliance with industry standards. Service and troubleshoot instrument air systems, actuators, control valves, and pneumatic/electronic instruments. Install, test, and calibrate flow, pressure, temperature, and level transmitters using certified calibration equipment. Conduct loop checks, functional testing, and commissioning of instrumentation systems during projects or upgrades. Maintain accurate documentation of calibration records, maintenance logs, and compliance reports. Support root cause analysis for instrument equipment failures and recommend corrective and preventive actions. Assist electrical and mechanical teams during integrated maintenance activities to ensure the system reliability. Provide technical input on safety, reliability, and efficiency improvements for instrumentation systems. Participate in emergency response and troubleshooting to restore operations safely and quickly. Monitor and optimize chemical dosing systems and ensure accurate measurement for compliance. Perform vibration analysis and condition monitoring for instrumentation-related rotating equipment. Ensure cybersecurity compliance for SCADA and instrumentation networks. Integrate IoT sensors for real time monitoring of water quality and equipment performance. Implement predictive maintenance strategies using data analytics and condition monitoring tools. Collaborate on automation upgrades to enhance process control and reduce manual intervention. Assist in remote monitoring and diagnostics on advanced instrumentation.</p><p>RESPONSIBILITIES: Report directly to the Maintenance Supervisor/Plant Manager/Maintenance Manager and work within the Maintenance Department. Maintain safe work practices and proactively identify hazards in instrumentation systems. Keep up to date with latest instrumentation technologies, calibration standards, and industry best practices. Collaborate with cross-functional teams (operations, mechanical, electrical) to ensure plant reliability. Ensure proper use and care of tools, test equipment, and calibration instruments. Conduct risk assessment before starting any job. Report unsafe conditions and near misses immediately. Ensure LOTO procedures are followed during any maintenance. Contribute to continuous improvement initiatives by suggesting process optimization and cost-effective solutions. Uphold professional ethics, teamwork, and communication standards in all activities. Performs all duties according to Company Policies and Procedures. Adheres to company's Quality, Health & Safety and Environment policies and procedures. Adheres to company's HR Policies and Procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Color Vision for control wiring and calibration activities.</li><li>Critical Thinking & problem-solving skills.</li><li>Strong Troubleshooting and analytical skills.</li><li>Team Player.</li><li>Effective Communication and coordination skills .</li><li>Ability to work in a team and under pressure.</li><li>3 years experience in the instrumentation area or related field.</li><li>Analyzing of technical data, designs, or specifications.</li><li>Reading and understanding P&ID schematics and technical drawings.</li><li>Calibration & Maintenance of all kinds of instruments</li><li>Usage of variety of tools and instrumentation, and calibration equipment.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description: EHS Senior EngineerRole<p><strong>EHS Senior Engineer</strong></p><br>Job Function<p><strong>Environment, Health & Safety (EHS)</strong></p><br>Reporting To<p><strong>Project Manager</strong></p><br>Workplace Classification<p><strong>Site Based</strong></p><br>Role Summary<p>The EHS Senior Engineer is responsible for leading and implementing Environment, Health and Safety management systems across Power Transmission & Distribution construction projects in Oman. The role ensures compliance with corporate EHS standards, client requirements, Omani regulations, and international best practices. The incumbent drives proactive risk management, promotes a strong safety culture, and supports the achievement of zero harm objectives through effective planning, monitoring, training, and continuous improvement initiatives.</p><br>Key Responsibilities<ul><li>Develop, implement, and monitor project-specific EHS plans, procedures, and risk control measures.</li><li>Ensure compliance with statutory requirements, client specifications, and company EHS management systems.</li><li>Conduct site inspections, audits, hazard identification, and risk assessments for transmission lines, substations, and associated construction activities.</li><li>Lead incident investigations, root cause analysis, and corrective action implementation.</li><li>Monitor contractor and subcontractor safety performance and ensure compliance with project EHS requirements.</li><li>Organize toolbox talks, safety campaigns, inductions, and awareness programs.</li><li>Review work permits, method statements, and job safety analyses before execution.</li><li>Track EHS performance indicators and prepare periodic reports for management and clients.</li><li>Coordinate emergency preparedness drills and ensure availability of emergency response resources.</li><li>Promote environmental protection measures including waste management, pollution prevention, and resource conservation.</li></ul>Key Interactions<p><strong>Internal:</strong> Project Manager, Construction Managers, Planning Engineers, QA/QC Team, HR, Procurement, and Site Supervisors to ensure safe project execution and compliance.</p><br><p><strong>External:</strong> Clients, Consultants, Government Authorities, Contractors, Subcontractors, and Auditors for regulatory compliance, inspections, reporting, and stakeholder coordination.</p><br>Knowledge & Experience<p><strong>Minimum Qualifications:</strong> Diploma/Bachelor's Degree in Engineering or Science. NEBOSH IGC mandatory; additional HSE certifications preferred.</p><br><p><strong>Language Skills:</strong> Fluent in English; Arabic knowledge is advantageous.</p><br><p><strong>Experience:</strong> Minimum 8-12 years of EHS experience in construction projects, including at least 5 years in Power Transmission & Distribution projects involving substations, overhead transmission lines, and electrical infrastructure.</p><br>Technical & Behavioral Skills Required to Execute the Role<ul><li>Omani HSE regulations and international standards knowledge.</li><li>EHS auditing, incident investigation, and risk assessment expertise.</li><li>Construction safety management and permit-to-work systems.</li><li>Emergency response planning and crisis management.</li><li>Data analysis, reporting, and presentation skills.</li><li>Strong leadership, communication, influencing, and stakeholder management.</li><li>Problem-solving, decision-making, teamwork, and attention to detail.</li><li>Ability to work under pressure and manage multiple priorities effectively.</li></ul><br> </div>
<p>Develop novel state-of-the-art vision algorithms and corresponding systems, leveraging deep learning techniques. Research, develop and prototype advanced computer vision technologies and integration with hardware edge processors. Develop high-quality computer vision algorithms for localization, object detection, classification, and video analysis. Translate algorithms into production-level code. Contribute to a large code base in Python for deploying these models in production environments. Implement best practices for data collection, preprocessing, feature engineering, and model training, and ensure that the team follows these practices consistently Conduct regular code reviews and provide technical guidance and feedback to team members, ensuring that they produce high-quality code that is efficient, scalable, and maintainable. Interface with the Product/Project manager to develop R&D plans, proposals, intellectual property filings, commercialization strategies and other material that facilitate the innovation process. Collaborate with Product/Project managers in maintaining a roadmap for the team's AI projects, including identifying key milestones, timelines, and resource requirements. Collaborate with team members to develop, test, deploy, and maintain software/AI systems while being actively involved in product backlog grooming, sprint planning, execution, review, and retrospectives. Work with IT, software and security teams to deploy production grade AI solutions that comply with relevant data privacy and security regulations. Collaborate with subject matter experts to understand their business needs and develop ML solutions that meet their requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications Bachelor s degree in AI, Remote Sensing, Survey, Engineering, or any other related fields Minimum Experience: Preferably 1-3 years experience in the same field Job-Specific Knowledge & Skills: Experience developing machine learning models and neural network-based computer vision models. Experience deploying production grade ML and vision systems on the edge for real-time applications. Python Knowledge. Strong software engineering skills. Strong ability to present work and communicate ideas to technical and non-technical coworkers. Experience with machine learning libraries such as Tensorflow, Keras, Sklearn and others. Experience using OpenCV. Experience with git and other such versioning tools. Experience with DevOps cloud tools (AWS, Google Cloud etc.). Experience with NVIDIA Triton inference server will be plus Experience with MLOps tools such as Kubeflow will be a plus. Experience with web development frameworks (e.g Flask, Django) will be a plus Experience handling a large code base in python will be a plus. Experience developing computer vision algorithms for anomaly detection will be a plus. Fluency in English.</p>
<h2 class="h5">Job description</h2>
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<span>Inbound Marketer – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Location: Remote (Middle East Preferred) About the Role At Pavago, one of our clients is hiring an Inbound Marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.<br> This is far more than a traditional SEO role.<br> You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.<br> You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.<br> If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.<br> What You’ll Own Content Creation & SEO Create high-quality, value-driven content that educates prospects and builds authority.<br> Write SEO-optimized: Blog articles Landing pages Website copy Inbound marketing assets Develop content aligned with search intent, buyer journey stages, and conversion goals.<br> Optimize content for: Traditional search engines AI-powered search experiences Featured snippets and AI summaries Continuously improve existing content based on rankings and performance data.<br> Inbound Marketing Execute inbound marketing initiatives across: SEO Content marketing Lead magnets Website conversion paths Social content distribution Build systems that connect: Content Engagement Lead generation Conversion Support distribution through: LinkedIn X Newsletters Other relevant marketing channels Collaborate on website and landing page optimization initiatives.<br> Lead Magnets & Conversion Assets Develop: Guides Playbooks Checklists Downloadable resources Write conversion-focused: CTAs Landing pages Thank-you pages Nurture content Improve conversion rates through stronger messaging and positioning.<br> Support ongoing inbound funnel optimization.<br> Research & Content Strategy Research: Industries Competitors Buyer pain points Search opportunities Identify content gaps and inbound growth opportunities.<br> Develop compelling content ideas backed by research.<br> Stay current on: SEO best practices AI-powered search Content marketing Distribution strategies Analytics & Optimization Monitor performance using: Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs Analyze: Rankings Organic traffic Engagement Conversions Optimize content based on measurable performance.<br> Provide recommendations that improve inbound marketing results.<br> What Success Looks Like Consistent growth in qualified inbound leads.<br> Higher organic search visibility and rankings.<br> Increased landing page and lead magnet conversion rates.<br> High-performing, valuable content assets.<br> Strong contribution to pipeline from inbound channels.<br> Consistent delivery of high-quality inbound marketing initiatives.<br> What Makes You a Strong Fit You understand that inbound marketing creates demand—not just content.<br> You write content that educates, engages, and converts.<br> You understand SEO, AI-powered search, and modern buyer behavior.<br> You balance strategic thinking with hands-on execution.<br> You continuously improve performance using analytics and data.<br> You stay organized while managing multiple marketing initiatives.<br> Required Experience & Skills Experience Proven experience in: Inbound Marketing Content Marketing SEO Content Writing Strong understanding of: SEO Search intent Inbound funnel strategy Experience using: Google Search Console Google Analytics 4 (GA4) SEMrush Ahrefs Excellent written English and storytelling skills.<br> Experience creating conversion-focused marketing content.<br> Strong research and analytical abilities.<br> Portfolio showcasing inbound or SEO-driven content.<br> Nice to Have Agency or B2B marketing experience.<br> Experience building and promoting lead magnets.<br> Familiarity with LinkedIn content distribution.<br> Understanding of AI-powered search optimization.<br> Experience improving website conversion rates and inbound lead generation.<br> Tech Stack Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs LinkedIn ChatGPT AI Writing & Research Tools What a Typical Day Looks Like Write and optimize blogs, landing pages, and website content.<br> Research search trends, competitors, and keyword opportunities.<br> Build lead magnets and conversion-focused assets.<br> Review SEO and content performance data.<br> Optimize existing content based on rankings and analytics.<br> Collaborate with marketing teams on inbound campaigns.<br> Improve inbound funnels and content distribution strategies.<br> In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.<br> Key Metrics for Success (KPIs) Growth in organic traffic.<br> Qualified inbound leads generated.<br> Improved keyword rankings and search visibility.<br> Landing page and lead magnet conversion rates.<br> Engagement and performance of inbound content.<br> Pipeline contribution from inbound marketing.<br> Consistent execution of high-quality inbound campaigns.<br> Why This Role Stands Out Direct ownership of inbound marketing strategy and execution.<br> Opportunity to build scalable content and demand generation systems.<br> Work across: SEO Content Marketing AI Search Optimization Lead Generation Conversion Optimization Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Inbound Marketer Content Marketing Manager SEO Manager Demand Generation Manager Growth Marketing Lead Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Practical Inbound Marketing Assessment Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization.<br> You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows.<br> Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you.<br> Apply today and help drive measurable business growth through modern inbound marketing.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Inbound Marketer – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Location: Remote (Middle East Preferred) About the Role At Pavago, one of our clients is hiring an Inbound Marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.<br> This is far more than a traditional SEO role.<br> You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.<br> You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.<br> If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.<br> What You’ll Own Content Creation & SEO Create high-quality, value-driven content that educates prospects and builds authority.<br> Write SEO-optimized: Blog articles Landing pages Website copy Inbound marketing assets Develop content aligned with search intent, buyer journey stages, and conversion goals.<br> Optimize content for: Traditional search engines AI-powered search experiences Featured snippets and AI summaries Continuously improve existing content based on rankings and performance data.<br> Inbound Marketing Execute inbound marketing initiatives across: SEO Content marketing Lead magnets Website conversion paths Social content distribution Build systems that connect: Content Engagement Lead generation Conversion Support distribution through: LinkedIn X Newsletters Other relevant marketing channels Collaborate on website and landing page optimization initiatives.<br> Lead Magnets & Conversion Assets Develop: Guides Playbooks Checklists Downloadable resources Write conversion-focused: CTAs Landing pages Thank-you pages Nurture content Improve conversion rates through stronger messaging and positioning.<br> Support ongoing inbound funnel optimization.<br> Research & Content Strategy Research: Industries Competitors Buyer pain points Search opportunities Identify content gaps and inbound growth opportunities.<br> Develop compelling content ideas backed by research.<br> Stay current on: SEO best practices AI-powered search Content marketing Distribution strategies Analytics & Optimization Monitor performance using: Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs Analyze: Rankings Organic traffic Engagement Conversions Optimize content based on measurable performance.<br> Provide recommendations that improve inbound marketing results.<br> What Success Looks Like Consistent growth in qualified inbound leads.<br> Higher organic search visibility and rankings.<br> Increased landing page and lead magnet conversion rates.<br> High-performing, valuable content assets.<br> Strong contribution to pipeline from inbound channels.<br> Consistent delivery of high-quality inbound marketing initiatives.<br> What Makes You a Strong Fit You understand that inbound marketing creates demand—not just content.<br> You write content that educates, engages, and converts.<br> You understand SEO, AI-powered search, and modern buyer behavior.<br> You balance strategic thinking with hands-on execution.<br> You continuously improve performance using analytics and data.<br> You stay organized while managing multiple marketing initiatives.<br> Required Experience & Skills Experience Proven experience in: Inbound Marketing Content Marketing SEO Content Writing Strong understanding of: SEO Search intent Inbound funnel strategy Experience using: Google Search Console Google Analytics 4 (GA4) SEMrush Ahrefs Excellent written English and storytelling skills.<br> Experience creating conversion-focused marketing content.<br> Strong research and analytical abilities.<br> Portfolio showcasing inbound or SEO-driven content.<br> Nice to Have Agency or B2B marketing experience.<br> Experience building and promoting lead magnets.<br> Familiarity with LinkedIn content distribution.<br> Understanding of AI-powered search optimization.<br> Experience improving website conversion rates and inbound lead generation.<br> Tech Stack Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs LinkedIn ChatGPT AI Writing & Research Tools What a Typical Day Looks Like Write and optimize blogs, landing pages, and website content.<br> Research search trends, competitors, and keyword opportunities.<br> Build lead magnets and conversion-focused assets.<br> Review SEO and content performance data.<br> Optimize existing content based on rankings and analytics.<br> Collaborate with marketing teams on inbound campaigns.<br> Improve inbound funnels and content distribution strategies.<br> In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.<br> Key Metrics for Success (KPIs) Growth in organic traffic.<br> Qualified inbound leads generated.<br> Improved keyword rankings and search visibility.<br> Landing page and lead magnet conversion rates.<br> Engagement and performance of inbound content.<br> Pipeline contribution from inbound marketing.<br> Consistent execution of high-quality inbound campaigns.<br> Why This Role Stands Out Direct ownership of inbound marketing strategy and execution.<br> Opportunity to build scalable content and demand generation systems.<br> Work across: SEO Content Marketing AI Search Optimization Lead Generation Conversion Optimization Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Inbound Marketer Content Marketing Manager SEO Manager Demand Generation Manager Growth Marketing Lead Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Practical Inbound Marketing Assessment Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization.<br> You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows.<br> Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you.<br> Apply today and help drive measurable business growth through modern inbound marketing.<br></span> </div>
<p>Manage financial planning, budgeting, forecasting, and cash flow management for retail stores. Oversee P&L (Profit & Loss) statement analysis and provide insights to drive business decisions. Develop and implement strategies to optimize store performance, improve profitability, and enhance customer satisfaction. Collaborate with cross-functional teams to ensure seamless execution of finance-related initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>5-20 years of experience in Retail Finance or related field. Strong expertise in Budgeting, Cash Flow Management, Forecasting, Finance Manager, Financial Planning, Pnl Management.</p>
<p> <br> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience </strong> </p>
<p> </p>
<p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p>
<p> Understands financial opportunities by surveying restaurant demand.</p>
<p> Partners with key individuals in the local community to assess opportunities.</p>
<p> Identifies and analyzes competitors.</p>
<p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p>
<p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p>
<p> </p>
<p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p>
<p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p>
<p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p>
<p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p>
<p> Serves as the primary point of contact for restaurant events.</p>
<p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p>
<p> </p>
<p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p>
<p> Supervises and manages employees.</p>
<p> Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p>
<p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p>
<p> Monitors compliance with all applicable laws and regulations.</p>
<p> Monitors adherence to liquor control policies and procedures.</p>
<p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p>
<p> Monitors alcohol beverage service for compliance with local laws.</p>
<p> Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Advocates sound financial/business decision making.</p>
<p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
<p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants..</p>
<p> Addresses guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Verifies corrective action is taken to continuously improve service results.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource and Talent Management Activities </strong> </p>
<p> Actively participates in the hiring process to identify the right talent to support the outlet's concept.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Facilitates the fair and equal treatment of employees.</p>
<p> Strives to improve employee retention.</p>
<p> Monitors employee attendance of on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Encourages recognition of employees across areas of responsibility.</p>
<p> Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.</p>
<p><br></p>
<p><h4>Position objective</h4>
<p>The position is responsible for generating sales and delivering customer service at its best.<br>
Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p>
<h4>Key responsibilities</h4>
<h4>Hospitality and guest service</h4>
<ul>
<li>Provides important visual cues for guests that make a positive first impression, e.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li>
<li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li>
<li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.</li>
<li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li>
<li>Uses proper procedures to ensure the accuracy of every order for every guest.</li>
<li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li>
<li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li>
<li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li>
<li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li>
</ul>
<h4>Store operations</h4>
<ul>
<li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li>
<li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li>
<li>Communicates showcase and product needs to ensure proper product availability for guests.</li>
<li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li>
<li>Participates in and attends all store meetings and other related functions.</li>
<li>Follows all restaurant policies, procedures and standards.</li>
<li>Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.</li>
<li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li>
</ul>
<h4>Cashiering</h4>
<ul>
<li>Receives payment by cash, credit cards, vouchers or automatic debits.</li>
<li>Issues receipts, refunds, or change to the customers correctly.</li>
<li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li>
<li>Maintains clean and orderly checkout areas.</li>
</ul>
<h4>Health and safety</h4>
<ul>
<li>Works in compliance with occupational health and safety legislation.</li>
<li>Knows, understands and follows safe work practices and procedures.</li>
<li>Uses or wears personal protective equipment or clothing as required.</li>
<li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.</li>
<li>Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible for generating sales and delivering customer service at its best.<br>
Supports other operational duties such as housekeeping, visual presentation standards, etc., as assigned by the store management team.</p>
<h4>Key responsibilities</h4>
<h4>Hospitality and guest service</h4>
<ul>
<li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li>
<li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li>
<li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li>
<li>Enhances the guest experience by following the S.E.T. principles: Smile, Eye contact, Thank you.</li>
<li>Uses proper procedures to ensure the accuracy of every order for every guest.</li>
<li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li>
<li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li>
<li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li>
<li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li>
</ul>
<h4>Store operations</h4>
<ul>
<li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li>
<li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li>
<li>Communicates showcase and product needs to ensure proper product availability for guests.</li>
<li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li>
<li>Participates in and attends all store meetings and other related functions.</li>
<li>Follows all restaurant policies, procedures, and standards.</li>
<li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li>
<li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li>
</ul>
<h4>Cashiering</h4>
<ul>
<li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li>
<li>Issues receipts, refunds, or change to the customers correctly.</li>
<li>Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li>
<li>Maintains clean and orderly checkout areas.</li>
</ul>
<h4>Health and safety</h4>
<ul>
<li>Works in compliance with occupational health and safety legislation.</li>
<li>Knows, understands, and follows safe work practices and procedures.</li>
<li>Uses or wears personal protective equipment or clothing as required.</li>
<li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li>
<li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li>
</ul></p><p></p>
<p>To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.</p><p>Key Responsibilities:</p><ul><li>Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas</li><li>Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls</li><li>Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards</li><li>Supports the florists in delivering flower arrangements from flower storage to the floors</li><li>Refills and organizes all guest supplies and amenities in the storages and pantries</li><li>Refills the housekeeping pantries and storages with fresh linen</li><li>Responsible for receiving fresh linen and handing over dirty linen to the laundry company</li><li>Supports the laundry, room attendants and public cleaning attendants in peak times</li><li>Ensures a clean, comfortable, well maintained and welcoming environment</li><li>Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations</li><li>Undertakes regular deep cleaning duties and inventory controls</li><li>Provides a seamless, efficient and friendly service at all times</li><li>Provides training for new starters, apprentices and trainees</li><li>Handles all guest request to ensure satisfaction</li><li>Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group</li><li>Reports technical defects and missing room items</li><li>Collects guests preferences</li><li>Actively reviews processes and voices ideas and suggestions</li><li>Completes department relevant administrative tasks</li><li>Other reasonable tasks may be assigned by the direct manager or a senior manager on duty</li></ul><p>Our commitment to you</p><p>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p><p>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p><p>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p><p>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</p><p><strong>Desired Candidate Profile</strong></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p><h4>Position objective</h4>
<p>The position is responsible for generating sales and delivering customer service at its best.<br>
Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p>
<h4>Key responsibilities</h4>
<h4>Hospitality and guest service</h4>
<ul>
<li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li>
<li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li>
<li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li>
<li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li>
<li>Uses proper procedures to ensure the accuracy of every order for every guest.</li>
<li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li>
<li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li>
<li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li>
<li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li>
</ul>
<h4>Store operations</h4>
<ul>
<li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li>
<li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li>
<li>Communicates showcase and product needs to ensure proper product availability for guests.</li>
<li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li>
<li>Participates in and attends all store meetings and other related functions.</li>
<li>Follows all restaurant policies, procedures and standards.</li>
<li>Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.</li>
<li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li>
</ul>
<h4>Cashiering</h4>
<ul>
<li>Receives payment by cash, credit cards, vouchers or automatic debits.</li>
<li>Issues receipts, refunds, or change to the customers correctly.</li>
<li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li>
<li>Maintains clean and orderly checkout areas.</li>
</ul>
<h4>Health & safety</h4>
<ul>
<li>Works in compliance with occupational health and safety legislation.</li>
<li>Knows, understands and follows safe work practices and procedures.</li>
<li>Uses or wears personal protective equipment or clothing as required.</li>
<li>Reports all injuries, illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.</li>
<li>Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible for generating sales and delivering customer service at its best.<br>
Support other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p>
<h4>Key responsibilities</h4>
<h4>Hospitality and guest service</h4>
<ul>
<li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li>
<li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li>
<li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li>
<li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li>
<li>Uses proper procedures to ensure the accuracy of every order for every guest.</li>
<li>Ensures every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.</li>
<li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li>
<li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li>
<li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li>
</ul>
<h4>Store operations</h4>
<ul>
<li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li>
<li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li>
<li>Communicates showcase and product needs to ensure proper product availability for guests.</li>
<li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li>
<li>Participates in and attends all store meetings and other related functions.</li>
<li>Follows all restaurant policies, procedures, and standards.</li>
<li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li>
<li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li>
</ul>
<h4>Cashiering</h4>
<ul>
<li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li>
<li>Issues receipts, refunds, or change to the customers correctly.</li>
<li>Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li>
<li>Maintains clean and orderly checkout areas.</li>
</ul>
<h4>Health & safety</h4>
<ul>
<li>Works in compliance with occupational health and safety legislation.</li>
<li>Knows, understands, and follows safe work practices and procedures.</li>
<li>Uses or wears personal protective equipment or clothing as required.</li>
<li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li>
<li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible for generating sales and delivering customer service at its best.<br>
Supports other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the store management team.</p>
<h4>Key responsibilities</h4>
<h4>Hospitality and guest service</h4>
<ul>
<li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li>
<li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li>
<li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li>
<li>Enhances the guest experience by following the S.E.T. principles: Smile, Eye Contact, Thank You.</li>
<li>Uses proper procedures to ensure the accuracy of every order for every guest.</li>
<li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li>
<li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li>
<li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li>
<li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li>
</ul>
<h4>Store operations</h4>
<ul>
<li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li>
<li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li>
<li>Communicates showcase and product needs to ensure proper product availability for guests.</li>
<li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li>
<li>Participates in and attends all store meetings and other related functions.</li>
<li>Follows all restaurant policies, procedures, and standards.</li>
<li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li>
<li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li>
</ul>
<h4>Cashiering</h4>
<ul>
<li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li>
<li>Issues receipts, refunds, or change to the customers correctly.</li>
<li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li>
<li>Maintains clean and orderly checkout areas.</li>
</ul>
<h4>Health & safety</h4>
<ul>
<li>Works in compliance with occupational health and safety legislation.</li>
<li>Knows, understands, and follows safe work practices and procedures.</li>
<li>Uses or wears personal protective equipment or clothing as required.</li>
<li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li>
<li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li>
</ul></p><p></p>