Ticket Agent Jobs in Oman
1844 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning & Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil & Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills & interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>ABOUT THE JOB</b></u></p><br><p>Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individual and collective, helping them carry out their mission efficiently, and enabling everyone to contribute meaningfully to the long-term brand equity of the House.</p><br><p>We are looking for a <b>Global Intranet Platforms Service Owner</b> within the Intranet and No Code Platform (INCP) Service Line of Global Infrastructure Services at Chanel IT.</p><br><p>This position involves global accountability for highly visible services tied to internal websites and intranet solutions — such as creating dedicated spaces to better communicate and collaborate across the House. These services are used by all Chanel entities worldwide, on any device, whether workstation, mobile or tablet.</p><br><p>The intranet portfolio is composed of global solutions, deeply integrated into the Digital Workplace landscape, delivering a high-quality user experience while strengthening the back-office experience of global and local internal communication teams. Introducing new AI and Agentic capabilities is also a strong ambition, to reinforce the Digital Employee Experience and offer a more user-centric approach.</p><br><p><u><b>WHAT IMPACT YOU CREATE AT CHANEL</b></u></p><br><p><b>Be a genuine partner in defining and articulating the global Intranet strategy and vision at Chanel, ensuring alignment across all entities through robust and federated governance.</b></p><br><ul><li><p>Design and run the service offering to deliver intranets within the House, industrializing a clear and robust approach across the entities, in partnership with the Global Internal Communication team and the IT Corporate Functions.</p><br></li><li><p>Define the methodologies, practices and frameworks that deliver best-in-class internal websites and digital experiences.</p><br></li><li><p>Guide Chanel entities in adopting the standards, helping them evolve towards operational excellence and full ownership of their spaces.</p><br></li><li><p>Be a deep expert in this domain by understanding the market, emerging trends and practices around enterprise intranets, and leveraging new solutions that will shape the intranet of the future and move towards a One-Stop-Shop experience for employees.</p><br></li><li><p>Leverage AI and Agentic capabilities at the right level to improve the Digital Employee Experience and the way contributors use the intranets to create content.</p><br></li></ul><p><b>Operate the platforms at global level to support communication and collaboration solutions, including business-critical ones.</b></p><br><ul><li><p>Ensure reliable day-to-day operations, working with partners, support teams and CHANEL IT teams to meet SLA commitments across all time zones.</p><br></li><li><p>Implement a service-oriented approach to incoming requests, ensuring the IT fundamentals are in place (security, compliance, processes, support chain, documentation).</p><br></li><li><p>Manage the project portfolio — piloting projects on time, on budget and on scope, running project committees and providing dashboards and reporting.</p><br></li></ul><p><b>Run L2/L3 support and lifecycle management to drive Operational Excellence.</b></p><br><ul><li><p>Ensure worldwide L2 and L3 support in close collaboration with solution editors, setting up the complete support chain with regional teams based on appropriate delegation rules.</p><br></li><li><p>Handle the incident and bug ticket flow to keep services and underlying platforms in operational condition.</p><br></li><li><p>Manage licensing and FinOps for the solutions in the portfolio.</p><br></li></ul><p><b>Establish governance, standards, security and compliance for the intranet service.</b></p><br><ul><li><p>Set up the governance that guarantees standard processes and clear roles and responsibilities, and propose service evolutions in line with the solution roadmaps and user needs.</p><br></li><li><p>Work closely with the Global Cybersecurity team to define the right security and architecture, and ensure data governance and GDPR compliance.</p><br></li></ul><p><b>Additional Missions to Consider</b></p><br><ul><li><p>Capitalise on the LumApps partnership to extend the level of service, drive the roadmap and implement new features that better meet business needs — including making the platform fully operational in China Mainland within local technical and legal constraints.</p><br></li><li><p>Enrich the global intranet portfolio by identifying the right technology for each use case (LumApps, Microsoft SharePoint Online…), covering needs not addressed today while keeping the appropriate security level.</p><br></li><li><p>Drive a Global Intranet Center of Excellence and lead Proofs of Concept on emerging topics (custom website technology, modern web app integration, Agentic AI capabilities…).</p><br></li><li><p>Identify gaps in service management and work with the ITSM teams to improve processes through ServiceNow.</p><br></li></ul><p><u><b>YOU ARE ENERGISED BY</b></u></p><br><ul><li><p>Delving into a variety of challenges that blend technology with communication and business needs.</p><br></li><li><p>Collaborating with multidisciplinary teams and enriching your perspective through diverse interactions — across IT, business teams (HR, Internal Communication), regions and external partners.</p><br></li><li><p>Imagining, testing and implementing concrete intranet and web solutions that simplify users' lives and transform the way the House communicates and collaborates.</p><br></li><li><p>Seeing the direct impact of your initiatives: making information accessible to all employees worldwide, accelerating adoption and fostering the autonomy of local teams.</p><br></li><li><p>Evolving in an agile environment, open to experimentation and Proofs of Concept, where continuous learning is part of the everyday experience.</p><br></li><li><p>Connecting ideas, identifying emerging digital workplace trends, and translating sometimes-implicit needs into tangible solutions.</p><br></li></ul><p><u><b>WHAT YOU WILL BRING</b></u></p><br><ul><li><p><b>Genuine motivation and ability to lead a global service</b> in a collaborative, open environment. You're energized by co-construction, facilitating dialogue, and shaping the service offering and its governance collectively.</p><br></li><li><p><b>Passion for the intranet and digital workplace</b> and their power to connect, inform, and empower employees. Curious about new technologies and eager to turn innovation into pragmatic, impactful solutions.</p><br></li><li><p><b>Proven experience in service ownership or platform management at scale</b>, ideally global — min. 5 years in intranet and digital workplace web solutions. Comfortable with end-to-end accountability, from vision to daily operations, where reliability and compliance are non-negotiable.</p><br></li><li><p><b>Experience orchestrating Centers of Excellence or deployment programs</b>: empowering local champions, driving knowledge transfer and a culture of continuous improvement.</p><br></li><li><p><b>Deep technical expertise</b> in LumApps, SharePoint Online & Front-end Web Development (React), Microsoft 365 (Teams, OneDrive, Forms, Copilot), Azure AD, SAML/SSO, Akamai and web analytics</p><br></li><li><p><b>Computer Engineering degree or equivalent (Bac +5)</b>, strong project management (agile) and the ability to engage communities in a multicultural environment.</p><br></li><li><p><b>A team player</b> — curious, pedagogical and rigorous. Able to explain technical topics to non-experts, say no and defend your view positively, and thrive on cross-cutting work.</p><br></li><li><p><b>Vendor & roadmap awareness</b>: you track the technology roadmap, partner with LumApps and Microsoft, and anticipate how new features can benefit Chanel.</p><br></li><li><p><b>Fluent English</b> in a global international environment</p><br></li></ul><p><u><b>WHAT CHANEL CAN OFFER YOU</b></u></p><br><ul><li><p>Shape digital workplace transformation at global scale. Join a House renowned for its creativity and innovation, where your impact is visible across all Chanel entities and functions.</p><br></li><li><p>A culture of initiative, curiosity and continuous learning. You're encouraged to experiment, grow your skills and stay at the forefront of digital workplace technologies.</p><br></li><li><p>Collaboration with multidisciplinary teams — IT, business, cybersecurity, communication, HR and external partners.</p><br></li><li><p>Leading-edge technologies and resources. Chanel invests in the latest tools and platforms, and you'll help shape partnerships with major vendors like LumApps and Microsoft.</p><br></li><li><p>Professional development and personal growth in a respectful, inclusive and open working environment.</p><br></li><li><p>A flexible, hybrid working model.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>
<p>To provide specialized legal advice and support to the Debt Management Office on all matters related to sovereign debt management, including domestic and international debt issuances, financing agreements, liability management operations, and the supporting legal and regulatory frameworks, ensuring compliance with applicable Omani laws and international market practices, and safeguarding the State s legal and financial interests</p><ul><li>Provide legal advice on domestic and international sovereign debt issuances, including bonds, Sukuk, loans, and other financing instruments.</li><li>Review, draft, and support negotiation of legal documentation relating to sovereign debt transactions.</li><li>Review and provide legal advice on the Base Prospectus, offering circulars, and programme documentation for EMTN/MTN issuances, including assessment of disclosure requirements, risk factors, and selling restrictions and applicable regulatory compliance statements.</li><li>Assess term sheets, guarantee documentation, and comfort letters for Government-Related Entities (GREs) seeking sovereign support, ensuring clarity of commitment, enforceability, authority/approvals, and alignment with the Ministry s fiscal and legal frameworks.</li><li>Ensure transaction structures and documentation comply with applicable Omani legislation, relevant regulatory requirements, and international market standards.</li><li>Support legal due diligence processes for new issuances, refinancing, and liability management operations, including verification of conditions precedent and documentation completeness.</li><li>Review and assess legal opinions from external counsel, banks' counsel, and other transaction parties, ensuring adequacy and appropriate coverage.</li><li>Advise on contractual obligations and protections, including covenants, events of default, representations, undertakings, sovereign commitments, dispute resolution provisions, and other material legal terms.</li><li>Support transaction closing mechanics, signature processes, and closing deliverables / completion mechanics.</li><li>Ensure the DMO's compliance with the Public Debt Law and its Executive Regulations, including transaction governance, documentation standards, approvals discipline, and record retention, and support implementation of legal and regulatory requirements.</li><li>Monitor legal and regulatory developments affecting sovereign borrowing, debt markets, and financial instruments, assess their implications for the Ministry, and brief DMO leadership with concise legal notes.</li><li>Advise on cross-border regulatory compliance, including international sanctions compliance provisions and AML requirements, in coordination with relevant compliance and counterparty onboarding processes, where applicable.</li><li>Support coordination with relevant regulatory and oversight bodies, including the Central Bank of Oman and other competent authorities, where required.</li><li>Identify and assess legal risks arising from debt structures, guarantees, covenants, sovereign undertakings, governing law and jurisdiction provisions, and enforcement or dispute resolution clauses, and propose mitigation measures that protect the State s interests.</li><li>Support the review of amendments, consents, waivers, and variations across the lifecycle of financing arrangements.</li><li>Provide legal support for international bond and Sukuk transactions governed by international capital markets documentation (ICMA standards) and market standards.</li><li>Review and support negotiation of trust deeds, fiscal agency agreements, paying agency agreements, subscription agreements, and dealer agreements for bond and Sukuk issuances.</li><li>Advise on ICMA-standard provisions including representations and warranties, covenants, events of default, listing rules / disclosure requirements, and trustee/fiscal agent appointment terms.</li><li>Support Shariah compliance review and coordinate with Shariah advisors on Sukuk structures and documentation, ensuring legal consistency with Islamic finance principles, as confirmed by the appointed Shariah advisors.</li><li>Provide legal support for sovereign loan transactions governed by Loan Market Association (LMA) documentation and English law.</li><li>Review, assess, and support negotiation of LMA-standard documentation, including facility agreements (bilateral and syndicated), term sheets, accession and transfer provisions, and amendments, waivers, and restatements.</li><li>Advise on key LMA concepts and provisions, including conditions precedent, utilisation mechanics, representations and warranties, covenants, events of default, prepayment and cancellation provisions, and lender consent requirements.</li><li>Review governing law, jurisdiction, dispute resolution provisions, and sovereign protections, in coordination with MOJLA and external counsel.</li><li>Act as the focal point for engaging and managing external legal counsel for sovereign debt transactions, including scoping, selection recommendations, engagement letters, performance oversight, and fee control.</li><li>Manage legal costs and fee controls against agreed scope and transaction timelines, ensuring value-for-money and appropriate documentation to support governance and audit requirements.</li><li>Maintain and organize legal documentation related to sovereign debt and financing transactions.</li><li>Contribute to the development and enhancement of internal legal guidelines, templates, and standard documentation for debt operations, ensuring alignment with Omani legal requirements, approvals governance, and international market conventions.</li><li>Coordinate with the Ministry of Justice & Legal Affairs (MOJLA) on matters requiring centralized legal review, State legal representation, formal legal opinions, or disputes/arbitration, in accordance with applicable laws and regulations.</li><li>Prepare legal analyses and supporting documentation for referral to MOJLA where required.</li><li>Liaise with MOJLA and MoF-appointed external counsel on sovereign debt transactions and legal issues of national significance.</li><li>Contribute to internal committees, working groups, and approval processes related to debt management activities.</li><li>Support the preparation of legal inputs for internal memoranda, ministerial submissions, committee papers, and senior management briefings.</li><li>Maintain a legally auditable transaction deal file for each financing/issuance, including approvals, executed documentation, variations, and key legal positions, in line with governance and audit requirements.</li><li>Provide legal support to initiatives aimed at the development of the domestic debt capital market, including the review and enhancement of legal and regulatory frameworks, standard documentation, and compliance with applicable laws, disclosure requirements, and market conduct standards, in coordination with relevant stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Qualified lawyer (admission in Oman and/or a recognized common-law jurisdiction) advantage</li><li>LLM in Banking/Finance/Capital Markets Law advantage</li><li>Relevant capital markets / loan documentation training (e.g., LMA, ICMA-based documentation) advantageous</li><li>14 to 16 years of related work experience</li><li>Fluency in Arabic</li><li>Fluency in English</li><li>Proficiency in MS Office is must</li><li>Experience with business related software is desirable</li></ul>
<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:
<ul>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
</ul>
Segment prospects by:
<ul>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
</ul>
Verify and clean contact data using:
<ul>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
</ul>
Maintain organized prospect databases and outreach lists.
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:
<ul>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
</ul>
Monitor:
<ul>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
</ul>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
</ul>
Track key metrics including:
<ul>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
</ul>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:
<ul>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
</ul>
Ensure outreach data remains organized and up to date.
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:
<ul>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
</ul>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:
<ul>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li>
</ul>
<strong>Technical skills</strong><br>
Hands-on experience with:
<ul>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
</ul>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:
<ul>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
</ul>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or account executives.<br>
Familiarity with outbound automation workflows and CRM integrations.
<h4>What a typical day looks like</h4>
<ul>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
</ul>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<p><h4>Due to the school’s continued growth, we are seeking to appoint an inspiring music teacher to start in August 2026.</h4>
<p>The music teacher at Cheltenham Muscat plays a pivotal role in leading and developing a vibrant, inclusive, and high-quality music education programme across the entire school from early years through to sixth form. As a through school, the music teacher is responsible for ensuring continuity and progression in musical learning in line with the Cambridge International Curriculum and the school’s ethos, which is inspired by Cheltenham College UK.</p>
<p>This role is crucial in fostering a love of music, nurturing creativity, and developing students’ technical, constructive, and expressive musical skills, whilst respecting the cultural diversity of a student body comprising students from around the world in the local context of Oman. The music teacher will champion the school’s vision and values by promoting high standards, inclusion, and a supportive environment where all students can flourish musically.</p>
<h4>The school</h4>
<p>Cheltenham Muscat opened in September 2021 and is Oman’s first, premium, British school, for boys and girls aged 3 to 18. Set on an outstanding state-of-the-art campus, students and teachers at Cheltenham Muscat benefit from world-class facilities for both academic and co-curricular learning as well as strong support from our partner school Cheltenham College, who have been providing exceptional education for students for over 180 years.</p>
<h4>Key responsibilities and duties</h4>
<h4>Curriculum leadership and development</h4>
<ul>
<li>Lead the planning, implementation, and continuous improvement of the music curriculum across all year groups, ensuring alignment with the Cambridge International Curriculum and the school’s British educational ethos.</li>
<li>Ensure progression in musical skills and knowledge is coherent and sequenced from Grades 1-8, including preparation for IGCSE and A level music qualifications.</li>
</ul>
<h4>Teaching and learning</h4>
<ul>
<li>Deliver high-quality music lessons which engage a diverse student population with varying musical backgrounds and competences.</li>
<li>Foster a climate of high expectations for musical achievement while encouraging creativity, experimentation, and enjoyment.</li>
<li>Use assessment effectively to monitor student progress and inform teaching strategies.</li>
</ul>
<h4>Staff development and collaboration</h4>
<ul>
<li>Support and develop music teaching staff through targeted professional development, including CPD opportunities sourced internally or externally (e.g., local Music Hub or British educational networks).</li>
<li>Collaborate with senior leadership and other subject leaders to integrate music within the wider curriculum and co-curricular offerings.</li>
</ul>
<h4>Extra-curricular and enrichment activities</h4>
<ul>
<li>Promote and organise a range of musical ensembles, concerts, and events that engage students and the wider school community.</li>
<li>Encourage participation in musical competitions and community music activities where appropriate.</li>
<li>Raise the profile of music at Cheltenham Muscat within school and across the wider community.</li>
<li>Ensure that students of all ability levels can engage and develop within our music programme, from beginners through to our music scholars.</li>
</ul>
<h4>Resource management</h4>
<ul>
<li>Manage the music department’s resources efficiently ensuring they meet the needs of the curriculum and extracurricular activities.</li>
<li>Liaise with school leadership to secure adequate funding and resources for the music programme.</li>
</ul>
<h4>Student welfare and inclusion</h4>
<ul>
<li>Ensure the music curriculum and activities are inclusive and accessible to all students, including those with additional learning needs.</li>
<li>Promote student wellbeing through music, supporting emotional and social development.</li>
</ul>
<h4>Skills and competencies</h4>
<ul>
<li>Genuine passion for music and music education.</li>
<li>Strong subject knowledge in music education, including familiarity with the Cambridge International Curriculum and IGCSE/A level specifications.</li>
<li>Excellent leadership and organisational skills to manage a department in an all through school setting.</li>
<li>Ability to inspire and motivate students from diverse cultural backgrounds, fostering an inclusive and supportive learning environment.</li>
<li>Effective communication skills with students, parents, and staff, including the ability to engage with expatriate and Omani families.</li>
<li>Competence in curriculum design, assessment strategies, and use of music technology.</li>
<li>Commitment to professional standards, continuous improvement, and reflective practice.</li>
<li>Flexibility and adaptability in a multicultural school environment.</li>
</ul>
<h4>Package details</h4>
<p>The post attracts a competitive salary and benefits package appropriate for the experience, skills and personal circumstances of the successful candidate and will include:</p>
<ul>
<li>A competitive, annual tax-free salary.</li>
<li>An end of service gratuity payment.</li>
<li>Start and end of contract flights.</li>
<li>Annual return flight allowance.</li>
<li>Tuition fee concession at Cheltenham Muscat (if applicable).</li>
<li>Medical insurance.</li>
<li>Visa costs.</li>
</ul>
<h4>How to apply</h4>
<p>In order to apply, please download and complete the application form provided in the job advert. After considering the details of the candidate information pack, job description and person specification, complete all sections of the application form including the supporting statement that sets out your interest in this position, how you meet the requirements of the role and your ambitions for the school.</p>
<p>Any submission without a completed Cheltenham Muscat application form will not be considered. Shortlisted candidates will be notified and interviews arranged accordingly. Cheltenham Muscat reserves the right to appoint before the closing date and early application is therefore advised.</p>
<h4>Safeguarding and privacy</h4>
<p>Cheltenham Muscat is committed to the highest standards of child protection and expects all staff, including the head of music, to share this commitment to ensure the safety and wellbeing of every student.</p>
<p>At Cheltenham Muscat, we are committed to fostering a school community where every individual is treated with respect, dignity and fairness. We do not tolerate discrimination, harassment or bias of any kind, and actively promote equity and inclusion in all aspects of school life, including recruitment, teaching, learning and co-curricular activities. We celebrate diversity of background, perspective and experience, and are continuously working to ensure that our policies, practices and culture enable every member of our community - students, staff and families - to feel valued, supported and able to thrive.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE</strong> </p>
<p>To support the department in executing the full scope of the corporate communications function, encompassing public relations, media relations, events, corporate social responsibility (CSR), and stakeholder engagement. The Senior Corporate Communications Specialist takes ownership of assigned workstreams and day-to-day communications activities, ensuring high-quality, timely, and on-brand delivery in line with plans and guidelines set by the Marketing and Communications Director. The role requires a seasoned communications professional who can work with significant autonomy, handle complex tasks, and contribute meaningfully to the team s overall output.</p>
<p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> </p>
<p>Public Relations & Communications</p>
<p> Execute the approved annual PR and communications plan, delivering assigned activities on time and to the standard set by the Marketing and Communications Director.</p>
<p> Support the management of the company s public image by drafting, reviewing, and distributing press releases, corporate statements, newsletters, and official communications in Arabic and English.</p>
<p> Maintain and regularly update the media contacts database, ensuring strong, ongoing working relationships with journalists, editors, and correspondents.</p>
<p> Handle day-to-day media enquiries, preparing initial responses and coordinating with the Marketing and Communications Director for approval and release.</p>
<p> Monitor media coverage across print, broadcast, digital, and social platforms daily, compiling coverage summaries and sentiment reports for the review.</p>
<p> Assist in preparing communications materials and holding statements during sensitive or crisis situations, under the direction of the Marketing and Communication Director.</p>
<p> Coordinate with internal departments to gather accurate information for communications outputs, ensuring factual consistency across all materials.</p>
<p>Media Relations & Content</p>
<p> Execute activities across the organisation s media calendar, including coordinating interviews, press visits, editorial opportunities, and advertorial placements.</p>
<p> Produce media-facing content including press kits, backgrounders, executive bios, fact sheets, and corporate presentations in Arabic and English.</p>
<p> Liaise with media buying and advertising agencies on a day-to-day basis, tracking placements, confirming deliverables, and flagging issues to the Marketing and Communication Director.</p>
<p> Review creative and media content produced by agencies and suppliers, checking for accuracy, tone, and brand compliance before submission to the final approval.</p>
<p> Track and reconcile media spend against approved budgets, maintaining up-to-date records and submitting periodic expenditure reports to the Director.</p>
<p> Monitor media landscape developments, emerging platforms, and coverage trends, preparing periodic summaries. </p>
<p> Support the identification of media partnership and sponsorship opportunities, preparing initial assessments and proposals for review. </p>
<p>Events Management</p>
<p> Execute logistical and operational activities across the annual events calendar, including corporate launches, press conferences, community events, exhibitions, and sponsorships.</p>
<p> Coordinate with event agencies, venues, production companies, caterers, and other suppliers to ensure smooth, on-time, and on-brand delivery of all events.</p>
<p> Manage event timelines, run-of-show documents, and vendor checklists, proactively flagging delays or risks to the Marketing and Communication Director.</p>
<p> Liaise with internal departments to coordinate attendance, speakers, collateral, and event-related requirements ahead of each event.</p>
<p> Support on-site event management, ensuring all logistics, guest coordination, and brand standards are maintained throughout.</p>
<p> Compile post-event reports covering attendance, media coverage, supplier performance, and feedback, submitting findings to the Marketing and Communication Director.</p>
<p> Maintain an organised events tracker and a database of vendors, agencies, and venues for reference in future event planning.</p>
<p>Corporate Social Responsibility (CSR)</p>
<p> Execute assigned CSR activities including community programmes, charitable initiatives, environmental campaigns, and employee volunteering events in line with the approved CSR plan.</p>
<p> Coordinate with NGOs, community organisations, and government contacts to support the delivery of CSR partnerships and initiatives as per the plan.</p>
<p> Prepare content, social media posts, reports, and collateral related to CSR activities, ensuring accurate and consistent communication of the company s community commitments.</p>
<p> Maintain records of all CSR activities, tracking participation, expenditure, and outputs to support periodic impact reporting.</p>
<p> Monitor relevant national and regional CSR developments and community initiatives, summarising findings for the department s awareness.</p>
<p> Support the preparation of periodic CSR reports by gathering data, drafting sections, and compiling supporting documentation for the review.</p>
<p>Stakeholder Management</p>
<p> Maintain and regularly update the stakeholder database, including government entities, media contacts, community representatives, corporate partners, and NGOs.</p>
<p> Support the execution of stakeholder engagement activities such as briefings, site visits, consultations, and formal correspondence.</p>
<p> Draft stakeholder communications including letters, meeting summaries, and follow-up correspondence in Arabic and English for review and approval.</p>
<p> Monitor stakeholder feedback and engagement activity, flagging any concerns, emerging sensitivities, or opportunities.</p>
<p> Assist in preparing stakeholder relationship updates, engagement logs, and briefing notes for senior leadership.</p>
<p> Represent the organisation at community engagements, industry events, and external forums when directed by the Marketing and Communication Director.</p>
<p>Reporting & Administration </p>
<p> Prepare clear, well-structured performance summaries, activity reports, and dashboards across PR, media, events, CSR, and stakeholder workstreams for review.</p>
<p> Track expenditures for assigned activities against approved budgets, submitting timely and accurate expense reports.</p>
<p> Maintain organised and up-to-date records of communications assets, vendor contracts, agency briefs, media lists, and event documentation.</p>
<p> Assist in preparing presentations, proposals, and briefing materials.</p>
<p> Coordinate administrative tasks related to agency management including purchase orders, invoice tracking, and delivery confirmation.</p>
<p><br></p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Strategic Leadership & Business Partnering: - Serve as a strategic partner to the CEO, Board of Directors, and executive leadership in shaping the companys vision, strategy, and execution. - Translate business strategies into financial roadmaps, ensuring alignment with long-term growth and profitability goals. - Lead business expansion decisions such as mergers, acquisitions, joint ventures, and divestitures. - Provide financial insight to guide investments, market entry, and risk-adjusted growth opportunities. - Support the Board and executive team in making data -driven decisions through financial modeling, scenario planning, and sensitivity analysis.</p><p>2. Financial Planning, Reporting & Governance: - Lead and oversee the companys budgeting, forecasting, and long-term financial planning processes, ensuring alignment with strategic priorities and business objectives. - Establish performance measurement frameworks, KPIs, and reporting dashboards to track business performance, efficiency, and profitability - Oversee the preparation, accuracy, and integrity of financial statements, board-level reports, and management accounts in accordance with IFRS/GAAP and regulatory requirements - Ensure timely and transparent communication of financial results, trends, and forecasts to executive leadership, the Board, and external stakeholders. - Develop and maintain strong internal controls, policies, and governance frameworks to safeguard company assets, prevent fraud, and ensure accountability. - Lead compliance with statutory, tax, and regulatory reporting requirements across all jurisdictions in which the company operates. - Act as the primary liaison with external and internal auditors, ensuring smooth audits and implementation of audit recommendations. - Implement best practices in corporate governance, financial stewardship, and ethical reporting to strengthen investor and stakeholder confidence.</p><p>3. Treasury & Capital Management: - Manage cash flow, liquidity, and working capital to ensure the company s operational stability and ability to fund strategic initiatives. - Develop and implement treasury strategies that optimize capital allocation, strengthen liquidity positions, and maximize return on investment. - Design and oversee capital structure strategies, balancing debt and equity to support sustainable growth and shareholder value. - Lead financing activities including debt issuance, refinancing, equity raises, and alternative funding solutions, ensuring cost efficiency and financial flexibility. - Maintain and strengthen banking and investor relationships to secure favorable financing terms and support long-term financial stability. - Oversee debt management, including monitoring covenants, interest rate exposure, and refinancing opportunities. - Establish investment policies and manage surplus funds to optimize returns while ensuring capital preservation and risk control. - Implement effective treasury operations, including cash flow forecasting, liquidity planning, and treasury risk management tools.</p><p>4. Risk Management & Compliance: - Identify, assess, and mitigate financial, operational, regulatory, and market risks that could impact the company s performance and sustainability. - Develop, implement, and continuously strengthen the enterprise risk management (ERM) framework to ensure a proactive approach to risk identification, monitoring, and mitigation. - Ensure full compliance with tax regulations, corporate governance standards, labor laws, and all applicable local and international financial regulations. - Lead the internal audit function, ensuring audits are conducted effectively and audit recommendations are implemented to enhance control environments. - Monitor and evaluate risks related to credit, liquidity, interest rate, foreign exchange, and counterparty exposures, implementing mitigation strategies as required. - Ensure business continuity planning and disaster recovery strategies are in place to safeguard critical financial operations. - Collaborate with legal, compliance, and operational teams to ensure alignment of risk management policies across the organization. - Regularly brief the CEO, Board of Directors, and Audit Committee on risk exposures, compliance status, and emerging regulatory changes.</p><p>5. Investor Relations & Stakeholder Management: - Serve as the primary liaison between the company and its investors, shareholders, analysts, rating agencies, and financial institutions. - Develop and execute a comprehensive investor relations strategy to build trust, maintain strong relationships, and support the company s valuation and access to capital. - Lead all investor relations activities, including earnings calls, quarterly/annual investor briefings, capital market presentations, and one-on-one investor meetings. - Prepare investor materials, disclosures, and reports that clearly communicate financial performance, strategic initiatives, and long-term growth plans. - Collaborate with corporate communications and legal teams to ensure consistent, compliant messaging to all stakeholders. - Represent the company in strategic discussions with potential investors, financial partners, and rating agencies, supporting credit ratings and investment decisions. - Provide strategic advice to the CEO and Board on shareholder engagement, capital allocation, and financial market positioning.</p><p>6. Operational Excellence & Team Leadership: - Provide strategic guidance to operational teams to ensure financial considerations are integrated into business decisions, project evaluations, and performance management. - Lead, mentor, and develop the finance, accounting, treasury, and procurement teams, building a high-performing function with strong succession pipelines. - Foster cross-functional collaboration, ensuring finance acts as a business enabler and trusted advisor to all departments. - Drive operational excellence by streamlining processes, standardizing policies, and implementing best practices in financial and operational management. - Champion the adoption of modern financial technologies, digital tools, and automation to improve accuracy, efficiency, and decision-making capabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Finance, Accounting, Economics, or related field (Master's degree or MBA preferred).</li><li>Professional certification such as CPA, CMA, CFA, or ACCA is highly desirable.</li><li>Minimum 11 of progressive finance leadership experience, with at least 5 years in a senior executive role.</li><li>Strong knowledge of IFRS/GAAP, corporate finance, treasury management, and compliance frameworks.</li><li>Proven track record in investor relations, capital markets, and fundraising.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Note: The interviews will be conducted in Bangalore, India.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Monitor and improve Rider Performance and Compliance.</li><li>Lead Rider Recruitment for the allocated zones.</li><li>Lead the team to complete Ad-hoc tasks and projects.</li><li>Lead a Team of Rider Coordinators and/or Rider Captains.</li><li>Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items.</li><li>Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level.</li><li>Manage rider rooster with proper allocation of shifts/breaks/off-days etc.</li><li>Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor.</li><li>Inventory management and usage compliance of Rider equipment.</li><li>Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed.</li><li>Groom rider quality (behavior, appearance, professionalism, presentational etc).</li><li>Setting up a performance improvement plan to improve performance of low performing riders.</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders.</li><li>Audits fleet appearance & rider behavior via on ground visits.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2+ years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal.</li><li>Influencer and negotiation with good public speaking and presentation skills</li><li>People management skills: Experience in managing a bigger group of people</li></ul><br><br> </div>
<p><h4>Description</h4>
<p>The driver & logistics officer is responsible for ensuring timely and accurate deliveries while supporting warehouse, logistics, and office operations. The role ensures smooth coordination of store activities, shipment handling, and administrative support, contributing to overall operational efficiency and client satisfaction.</p>
<h4>Job Responsibilities</h4>
<strong>Delivery and logistics</strong><br>
<li>Ensure timely deliveries to clients, including deliveries within and outside Muscat as required.</li>
<li>Handle store and office deliveries, including new devices and E-Store orders.</li>
<li>Manage delivery documentation (invoices, proof of delivery) ensuring accuracy and completeness.</li>
<strong>Warehouse and store management</strong><br>
<li>Support daily warehouse/store operations in coordination with the warehouse team.</li>
<li>Take full responsibility for store organization and stock monitoring, ensuring minimum stock levels are maintained.</li>
<li>Coordinate and handle RGRs and all related import/export shipment activities in collaboration with supply chain team.</li>
<li>Obtain the necessary government approvals related to import activities.</li>
<strong>Finance support</strong><br>
<li>Support the finance team with client payment collections and ensure proper and timely settlement of cash receivables.</li>
<li>Deposit cheques in the bank as required.</li>
<strong>Office and administrative support</strong><br>
<li>Assist in procurement and replenishment of office supplies (stationery, pantry, etc.).</li>
<li>Provide general administrative and office support as assigned.</li>
<h4>Requirements</h4>
<p><strong>Minimum qualifications:</strong></p>
<li>1-3 years’ minimum experience in:</li>
<ul>
<li>Delivery and distribution operations</li>
<li>Warehouse/store handling</li>
<li>Basic logistics coordination (shipments, returns, or documentation)</li>
</ul>
<li>Driving license and vehicle</li>
<p><strong>Required skills:</strong></p>
<li>Strong interpersonal and communication skills</li>
<li>Ability to handle logistics coordination and documentation</li>
<li>Time management and multitasking abilities</li>
<li>Professional, reliable, and presentable</li></p><p></p>
<p><h4>Description</h4>
<p>The driver & logistics officer is responsible for ensuring timely and accurate deliveries while supporting warehouse, logistics, and office operations. The role ensures smooth coordination of store activities, shipment handling, and administrative support, contributing to overall operational efficiency and client satisfaction.</p>
<h4>Job Responsibilities</h4>
<strong>Delivery and logistics</strong><br>
<li>Ensure timely deliveries to clients, including deliveries within and outside Muscat as required.</li>
<li>Handle store and office deliveries, including new devices and E-Store orders.</li>
<li>Manage delivery documentation (invoices, proof of delivery) ensuring accuracy and completeness.</li>
<strong>Warehouse and store management</strong><br>
<li>Support daily warehouse/store operations in coordination with the warehouse team.</li>
<li>Take full responsibility for store organization and stock monitoring, ensuring minimum stock levels are maintained.</li>
<li>Coordinate and handle RGRs and all related import/export shipment activities in collaboration with supply chain team.</li>
<li>Obtain the necessary government approvals related to import activities.</li>
<strong>Finance support</strong><br>
<li>Support the finance team with client payment collections and ensure proper and timely settlement of cash receivables.</li>
<li>Deposit cheques in the bank as required.</li>
<strong>Office and administrative support</strong><br>
<li>Assist in procurement and replenishment of office supplies (stationery, pantry, etc.).</li>
<li>Provide general administrative and office support as assigned.</li>
<h4>Requirements</h4>
<p><strong>Minimum qualifications:</strong></p>
<li>1-3 years’ minimum experience in:</li>
<ul>
<li>Delivery and distribution operations</li>
<li>Warehouse/store handling</li>
<li>Basic logistics coordination (shipments, returns, or documentation)</li>
</ul>
<li>Driving license and vehicle</li>
<p><strong>Required skills:</strong></p>
<li>Strong interpersonal and communication skills</li>
<li>Ability to handle logistics coordination and documentation</li>
<li>Time management and multitasking abilities</li>
<li>Professional, reliable, and presentable</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assistant Manager / Manager – Sales (Masterbatch) | Muscat, Oman</p><p>Location</p><p>Muscat, Oman</p><p>Industry</p><p>Plastic Masterbatch / Polymer Additives / Plastic Processing</p><p>Job Summary</p><p>We are looking for an experienced Sales professional with a strong background in the plastic masterbatch industry to drive business growth, manage key customer relationships, and expand market presence across the assigned territory. The ideal candidate should possess excellent commercial acumen, technical understanding of masterbatches, and a proven track record in achieving sales and collection targets.</p><p>Key Responsibilities</p><ul><li><p>Drive sales and achieve assigned revenue and collection targets.</p></li><li><p>Develop and implement strategies to increase market share in terms of both volume and value.</p></li><li><p>Manage and expand the existing customer base while identifying new business opportunities.</p></li><li><p>Build and maintain strong relationships with customers, distributors, and key stakeholders.</p></li><li><p>Handle customer quality complaints and coordinate with technical teams to provide effective solutions.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements to support business growth.</p></li><li><p>Prepare sales forecasts, reports, and business plans.</p></li><li><p>Coordinate with internal departments to ensure timely delivery and customer satisfaction.</p></li><li><p>Utilize SAP for sales-related activities and reporting (preferred).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate in any discipline.</p></li><li><p>Post Graduate Diploma in Plastic Processing Technology (CIPET) preferred.</p></li><li><p>10–12 years of sales experience in the Plastic Masterbatch industry.</p></li><li><p>Strong understanding of plastic processing and masterbatch applications.</p></li><li><p>Experience in business development, key account management, and sales collections.</p></li><li><p>Good communication, negotiation, and interpersonal skills.</p></li><li><p>Knowledge of SAP will be an added advantage.</p></li></ul><p>Preferred Candidate Profile</p><ul><li><p>Experience in Color Masterbatch, Black Masterbatch, White Masterbatch, Additive Masterbatch, or Polymer Compounds.</p></li><li><p>Proven ability to achieve sales targets and grow market share.</p></li><li><p>Strong customer relationship management skills.</p></li><li><p>Willing to relocate to Muscat, Oman.</p></li></ul><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description We re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).</p><p>Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).</p><p>Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</p><p>Property / Asset management: Proper management of the property and facility, plus asset management and tracking.</p><p>Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.</p><p>Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.</p><p>Managing Productivity, work standards, and development of store staff.</p><p>Monitoring and managing the store costs VS budget for the section.</p><p>Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</p><p>Monitoring financial and operational performance of each store and initiating required actions for improvement.</p><p>Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</p><p>Developing action plans with the department manager to address weak areas in need of improvement.</p><p>Instituting training and developmental programs for staff and monitoring effective implementation.</p><p>Monitoring product range availability according to selected store product range.</p><p>Develop preventive and regular maintenance plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT DID WE ORDER? You have at least 10+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Operations Lead is responsible for overseeing and ensuring the effective execution of operations activities under the VP of Operations. This includes leading processes related to expansion studies & optimizations, metering validation, Gas sales/Purchase agreement, gas operations & settlement, capacity booking, emergency management, and system development. Acting as a Senior Matter Expert, the Operations Lead ensures alignment with contractual terms, regulatory compliance, and operational excellence to meet end-user demand and optimize gas supply requirements. This role also involves team coaching and fostering collaboration between internal and external stakeholders.</p><p><strong>Tasks and Responsibilities:</strong></p><ul><li>General Lead gas operations, including data validation, capacity booking, nominations, balancing, and settlement activities. Ensure accurate gas accounting, invoicing, budget alignment, and cash flow management. Resolve operational discrepancies, drive process improvements, and support team development.</li><li>Network Expansion Studies and Optimization Lead technical and commercial assessments of network expansion projects with the TSO, including capacity, tariffs, CAPEX, and implementation plans. Conduct studies to optimize gas monetization, utilization, and value creation across the gas value chain.</li><li>Contract Datasheets and Gas Nominations Lead preparation of contract datasheets and annual gas nominations with the TSO, suppliers, and end-users. Ensure compliance with the Transportation Code, Gas Supply Agreements, and customer requirements.</li><li>Metering Validation Oversee system mass balance reconciliations and validation of metered and invoiced quantities. Lead metering discrepancy investigations, dispute resolution, and approval of mismeasurement reports. Participate in metering verification and calibration activities.</li><li>New Gas Request Applications Evaluate new gas applications, considering technical requirements, economic impact, and energy transition objectives. Conduct due diligence, support gas allocation decisions, and facilitate execution of NGSAs.</li><li>Gas Sale/Purchase Agreements Support negotiation and execution of gas sale/purchase agreements with end-users and suppliers. Lead commercial discussions on pricing, escalation mechanisms, gas quality, and supply profiles.</li><li>Gas Operations Oversee gas settlement, invoicing, nominations, capacity management, and imbalance resolution. Monitor contractual compliance, manage stakeholder communications, and enhance operational reporting and controls.</li><li>Emergency Management Lead stakeholder coordination during emergencies and implement risk mitigation measures. Develop and maintain emergency response and gas curtailment plans in collaboration with the TSO.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in engineering.</li><li>Master's degree in engineering, Economics / Business or Econometrics with above average academic grades (preferred).</li><li>10+ years of relevant experience, including at least 5 years in engineering and natural gas operation.</li><li>Deep understanding of Oman's gas network system, gas regulatory framework, and sector operations.</li><li>Experience in the gas business includes gas conditioning, processing, transportation, extraction, fractioning, and liquification.</li><li>Experience in Engineering work including feasibility, concept engineering and FEED.</li><li>Relevant experience in network operations considering factors such as product type, quantity, destination, and transportation mode.</li><li>Expertise in monitoring performance metrics, data validation, cash flow analysis, and stakeholder coordination.</li><li>Proven ability to lead cross-functional teams and drive operational excellence in a complex regulatory environment.</li></ul><p><strong>Note:</strong> We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Secondary Mathematics teacher - to A level - August 2026 This prestigious British international school in Muscat brings the heritage and academic excellence of a leading UK independent school to Oman. Set on a purpose-built, state-of-the-art campus, it offers a premium British curriculum designed to develop confident, articulate, and high-achieving students. The school blends traditional values such as respect, integrity, and ambition with a forward-thinking approach to learning, placing equal emphasis on academic success, character development, and global awareness. With outstanding facilities, a strong pastoral system, and a commitment to holistic education, it provides an inspiring environment that prepares students for top universities and future leadership roles. Salary and Benefits - Tax Free Salary Including Housing Allowance - OMR1500-1875 per month depending upon experience - Flights annual for employee only - Good medical insurance including dental and matenity for employee only. Dependents can buy in at reasonable cost. - Children tuition for first 2 at 100%, third negotiable - End of service gratuity as per Oman Labour Law - Good cost of living info here: https://www.youtube.com/watch?v=uWZl3rg48qk The staff enjoy an excellent and fulfilling working environment, a competitive tax-free salary and package and an exciting lifestyle in a beautiful, vibrant coastal city. They welcome applications from the UK independent and state sector as well as from those working internationally. The school's focus on career development is very important to them and they are committed to attracting and retaining outstanding staff and look forward to helping you develop your career. The school recognises that the success of the school depends on the quality, well-being and motivation of staff. In addition to the salary and package structure outlines above, staff can also expect: • A commitment to professional development • A dedicated and passionate human resources and support team committed to making life in Oman ascomfortable as possible • Outstanding career profession opportunities that arise from being part of a rapidly expanding education group in a dynamic market. • A CPD training allowance. Requirements * Minimum of 3 years of post qualification experience teaching the subject/level. * A level teaching experience is strongly desireable * Bachelors degree in teaching subject * Teacher qualification such as PGCE, Masters of Education or QTS * Younger than 55 (visa requirement) Working in Muscat offers a rare blend of professional opportunity and quality of life, with a relaxed pace, welcoming culture, and strong sense of community. The city is known for its natural beauty—mountains, coastline, and open spaces—creating a lifestyle that feels both peaceful and enriching. With tax-free income, a supportive expat environment, and a focus on balance rather than burnout, Muscat appeals to those looking for a more meaningful and sustainable way to live and work abroad.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Major responsibilities</b></p>
<p>1.Accommodation order management: Strictly enforce dormitory management regulations and daily routines, maintain daily and nighttime order in the dormitory, stop violations such as making noise, drinking alcohol, and causing disturbances, and regulate the dormitory atmosphere;</p>
<p>2.Personnel Ledger Management: Responsible for handling employee check-in, check-out, and transfer procedures; ensuring proper registration of personnel information and updating of ledgers; regularly verifying the number of occupants and checking vacant beds; and preventing violations such as overnight stays, subletting, and mixed-occupancy </p>
<p>3.Access Control and Visitor Management: Implement dormitory access control measures, strictly enforce the registration system for visitors and outsiders, strictly control unauthorized personnel from entering and exiting the dormitory, and ensure dormitory safety;</p>
<p>4.Water and electricity energy consumption control: responsible for the statistics, verification and energy consumption management of dormitory water and electricity, investigating water and electricity abnormalities, eliminating waste problems such as leaks, lights left on and water running unnecessarily, and implementing energy-saving management;</p>
<p>5.Material and living support: Responsible for the management, distribution and registration of employees' daily necessities, dormitory public supplies and spare keys, to ensure employees' basic living needs;</p>
<p>6.Facility and equipment operation and maintenance: responsible for the asset ledger management, daily inspection and maintenance of dormitory furniture, home appliances, bathroom fixtures, doors and windows, access control, activity room fitness equipment, etc.; collecting equipment failure reports, submitting repair requests, following up on acceptance and keeping records;</p>
<p>7.Environmental hygiene management: Inspect dormitory rooms and public areas for cleanliness, urge rectification of room conditions and correction of illegal placement; coordinate the cleaning, ventilation and regular disinfection of public areas to maintain a clean and livable dormitory environment;</p>
<p>8.Safety hazard investigation: Conduct daily safety patrols and monthly self-inspections, strictly prohibit unauthorized wiring, illegal use of electricity, and prohibited items such as high-power electrical appliances, flammable and explosive materials, and controlled implements from entering the dormitory, and investigate all kinds of safety hazards;</p>
<p>9.Fire emergency management: Daily inspection of fire-fighting equipment, evacuation routes, and emergency signs to ensure they are in good working order and unobstructed; timely handling of emergencies such as water leaks, power outages, disputes, and unexpected accidents, and reporting and processing them according to procedures;</p>
<p>10.Data and report archiving: Organize and archive data such as daily inspections, safety checks, violation records, and maintenance logs, and complete work summaries and report submissions on time.</p>
<p>Minor responsibilities</p>
<p>1.Cooperate with departments to conduct asset inventory, dormitory inspection, holiday duty arrangements, collect employee accommodation requests and follow up on rectification; Qualifications</p>
<p>2. Educational background, major, and educational requirements: College diploma or above, dormitory management experience preferred;</p>
<p>3. Job requirements and qualities: responsible, hardworking and pragmatic, proactive, with good communication skills, a certain learning ability, and the ability to summarize </p>
<p>4. Foreign language and office skills requirements: English majors preferred, familiar with Microsoft Office software </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p><br></p> <p> </p> <p> <strong>Position Title-Shift Technician-</strong> Hydraulics / Pneumatics / Lubrication ( SMS / Hot Strip Mill / Compact Strip Production (CSP) </p> <p> <strong>Location:</strong> Sohar, Oman </p> <p> <strong>Educational Qualification:</strong> Industrial trade certification in Mill wright Fitter<br> <strong>Work Experience</strong>- Minimum of 8 + years relevant experience in SRM plant or similar exposure in Media systems</p> <br> <p> <strong>Job purpose:-</strong> </p> <br> <p> To execute all maintenance activities related to Hydraulics, Pneumatics, and Lubrication systems in SMS, Hot Strip Mill (HSM), and Compact Strip Production (CSP) areas with minimum production loss, optimum </p> <p>equipment reliability, and effective utilization of available resources. </p> <br> <p> </p> <p> <strong>PRINCIPAL ACCOUNTABILITIES</strong> </p> <br> <p>Planning & Execution</p> <ul> <li>Execute preventive, predictive, and breakdown maintenance activities in Hydraulics, Pneumatics, and Lubrication systems. </li> <li>Ensure availability and reliability of hydraulic and lubrication systems in SMS, HSM, and CSP areas. </li> <li>Arrangement of tools, tackles, gauges, and fixtures required for maintenance activities. </li> <li>Assist supervisors in updating SOPs, work instructions, HIRA, and maintenance procedures. </li> <li>Minimize equipment downtime and optimize MTTR through effective troubleshooting and maintenance practices. </li> <li>Coordinate with operation and maintenance teams for smooth execution of jobs during shutdowns and running conditions. </li> </ul> <br> <p>4. TECHNICAL SKILLS</p> <p>Hydraulic Systems</p> <ul> <li>Strong knowledge of hydraulic systems including: </li> <ul> <li>Hydraulic pumps </li> <li>Servo & proportional valves </li> <li>Hydraulic cylinders </li> <li>Accumulators </li> <li>Hydraulic motors </li> <li>Hydraulic power packs (HPU) </li> </ul> <li>Experience in Hydraulic Gap Control (HGC), roll bending systems, descaling hydraulics, and servo hydraulic systems used in Hot Strip Mill/CSP. </li> <li>Ability to read and interpret hydraulic schematics and P&ID drawings. </li> <li>Troubleshooting of hydraulic circuits, leakage issues, pressure fluctuations, and valve failures. </li> <li>Experience in maintenance of hydraulic piping, hose assembly, flushing, and contamination control. </li> </ul> <p>Pneumatic Systems</p> <ul> <li>Maintenance of pneumatic cylinders, FRL units, actuators, compressors, solenoid valves, and pneumatic control systems. </li> <li>Troubleshooting of pneumatic circuits and air leakage issues. </li> </ul> <p>Lubrication Systems</p> <ul> <li>Experience in centralized automatic lubrication systems and manual lubrication systems. </li> <li>Knowledge of lubrication grades, grease systems, oil circulation systems, filtration systems, and contamination control. </li> <li>Maintenance of lubrication pumps, coolers, filters, and dosing systems. </li> </ul> <p>SMS / HSM / CSP Equipment Exposure</p> <p>Experience in maintenance of:</p> <ul> <li>Hot Strip Mill </li> <li>Compact Strip Production (CSP) </li> <li>Finishing Mill </li> <li>Roughing Mill </li> <li>Run-Out Table (ROT) </li> <li>Down Coiler </li> <li>Roller Tables </li> <li>Shears </li> <li>Pinch Rolls </li> <li>Steel Melting Shop (SMS) hydraulic systems </li> </ul> <p>Additional Skills</p> <ul> <li>Ability to use diagnostic tools such as pressure gauges, flow meters, temperature sensors, and leak detectors. </li> <li>Basic electrical knowledge related to sensors, solenoids, limit switches, and control valves. </li> <li>Experience in alignment, precision fitting, torque tightening, and mechanical assembly. </li> <li>Exposure to preventive and predictive maintenance practices. </li> </ul> <br> <p>5. ENVIRONMENT, HEALTH & SAFETY</p> <ul> <li>Follow work permit systems and safety procedures as per plant standards. </li> <li>Ensure compliance with safety regulations and proper housekeeping after job completion. </li> <li>Report unsafe conditions, near misses, and equipment abnormalities. </li> <li>Ensure safe handling of hydraulic oils, lubricants, and pressurized systems. </li> </ul> <p> </p> <p>WORK EXPERIENCE</p> <ul> <li>Minimum 8+ years of relevant experience in: </li> <ul> <li>Steel Melting Shop (SMS) </li> <li>Hot Strip Mill (HSM) </li> <li>Compact Strip Production (CSP) </li> <li>Rolling Mill Hydraulics & Lubrication systems </li> </ul> <li>Candidates having exposure in integrated steel plants will be preferred.</li> </ul> <br> <br> <br> <br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>The Senior Site Engineer – Systems is responsible for supervising and coordinating all aspects of systems installation, integration, testing, and site activities for large infrastructure projects under Project Management Consultancy (PMC) contracts, particularly in the rail and public transport sectors. The role ensures systems are delivered according to design specifications, quality standards, safety requirements, and project timelines</span></p><br><br>
Missions/Main Duties
<br><ul><li><span>Supervise and monitor the on-site installation and integration of various systems (signaling, telecommunications, electrical, SCADA, AFC, CCTV, etc.).</span></li><li><span>Review and interpret design drawings, technical specifications, and method statements, ensuring correct implementation and compliance.</span></li><li><span>Conduct regular site inspections and audits to verify quality, progress, and adherence to safety standards.</span></li><li><span>Identify and resolve technical challenges, interfacing issues, and site constraints during installation and testing phases.</span></li><li><span>Coordinate closely with contractors, suppliers, design engineers, and client representatives for effective execution and resolution of issues.</span></li><li><span>Support and monitor the systems testing and commissioning activities, ensuring system performance meets project requirements.</span></li><li><span>Manage site documentation, including inspection records, daily reports, non-conformance reports, and as-built drawings.</span></li><li><span>Lead and manage system interfaces across multiple disciplines, ensuring alignment between civil, track, rolling stock, and MEP teams to avoid clashes and integration delays.</span></li><li><span>Oversee contractor’s compliance with project schedules, proactively identifying risks to key milestones and implementing mitigation measures to maintain overall program delivery.</span></li><li><span>Ensure adequate implementation of permit-to-work, HSE procedures, and safety protocols.</span></li><li><span>Participate in technical meetings, interface workshops, and project progress reviews.</span></li></ul>
Profile/Skills
<br><ul><li>Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or a related field.</li><li><span>Minimum 10 years’ site experience in systems engineering roles within major infrastructure/PMC projects (rail/metro preferred).</span></li><li><span>Strong knowledge of systems installation, integration, and testing processes.</span></li><li><span>Solid understanding of international codes, standards, and best practices applicable to rail and transportation systems.</span></li><li><span>Proven ability to coordinate multidisciplinary site teams and resolve technical issues efficiently.</span></li></ul>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
<br>
<br>
<br> </div>