Technical Analysts Jobs in Oman

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 3 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p> <p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p> <p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p> <p>JW creates</p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 3 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p> <p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p> <p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p> <p>JW creates</p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 3 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 3 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role &amp; responsibilities</b> Overview The Product Lead (UI/UX &amp; Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences. Description (The Accountabilities and Activities) Design Vision &amp; Product Strategy Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives. Champion design thinking and user-centered methodologies across product development. Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends. Establish design principles, experience goals, and success metrics to guide product decisions. Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility. UI/UX Design Leadership Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration. Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards. Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products. Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences. Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive. Product Development &amp; Collaboration Partner with engineering teams to ensure seamless translation of designs into functional products. Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences. Translate user insights, research findings, and business requirements into actionable design specifications and user stories. Prioritize design initiatives and manage the design backlog within agile development processes. Facilitate design reviews, critiques, and cross-functional alignment sessions. Monitor progress, resolve design challenges, and ensure timely delivery of product releases. User Research &amp; Insights Develop a deep understanding of user needs, behaviors, motivations, and pain points. Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries. Analyze qualitative and quantitative data to inform design decisions and validate solutions. Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas. Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle. Design Performance &amp; Continuous Improvement Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction). Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities. Drive continuous design optimization, innovation, and experience enhancements. Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field. Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus. Proven experience (5+ years) in UI/UX design, product design, or design leadership roles. Demonstrated track record of leading design for digital products from concept to launch. Experience managing design strategy, roadmaps, and cross-functional delivery. Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions. Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar. Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision). Solid understanding of user research methodologies and usability testing techniques. Excellent visual design skills with a keen eye for typography, color, layout, and interaction design. Strong analytical, problem-solving, and decision-making abilities. Exceptional communication, presentation, and stakeholder management skills. Ability to lead, mentor, and inspire design talent. Familiarity with agile development processes and design-engineering collaboration.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Overview</strong></p><p>The Product Lead (UI/UX &amp; Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences.</p><br><p><strong>Description</strong></p><p><em>(The Accountabilities and Activities)</em><br></p><p><strong>Design Vision &amp; Product Strategy</strong></p><ul><li><p>Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives.</p></li><li><p>Champion design thinking and user-centered methodologies across product development.</p></li><li><p>Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends.</p></li><li><p>Establish design principles, experience goals, and success metrics to guide product decisions.</p></li><li><p>Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility.</p></li></ul><br><p><strong>UI/UX Design Leadership</strong></p><ul><li><p>Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration.</p></li><li><p>Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards.</p></li><li><p>Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products.</p></li><li><p>Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences.</p></li><li><p>Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive.</p></li></ul><br><p><strong>Product Development &amp; Collaboration</strong></p><ul><li><p>Partner with engineering teams to ensure seamless translation of designs into functional products.</p></li><li><p>Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences.</p></li><li><p>Translate user insights, research findings, and business requirements into actionable design specifications and user stories.</p></li><li><p>Prioritize design initiatives and manage the design backlog within agile development processes.</p></li><li><p>Facilitate design reviews, critiques, and cross-functional alignment sessions.</p></li><li><p>Monitor progress, resolve design challenges, and ensure timely delivery of product releases.</p></li></ul><br><p><strong>User Research &amp; Insights</strong></p><ul><li><p>Develop a deep understanding of user needs, behaviors, motivations, and pain points.</p></li><li><p>Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries.</p></li><li><p>Analyze qualitative and quantitative data to inform design decisions and validate solutions.</p></li><li><p>Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas.</p></li><li><p>Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle.</p></li></ul><br><p><strong>Design Performance &amp; Continuous Improvement</strong></p><ul><li><p>Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction).</p></li><li><p>Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities.</p></li><li><p>Drive continuous design optimization, innovation, and experience enhancements.</p></li><li><p>Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field.</p></li><li><p>Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus.</p></li></ul><ul><li><p>Proven experience (5+ years) in UI/UX design, product design, or design leadership roles.</p></li><li><p>Demonstrated track record of leading design for digital products from concept to launch.</p></li><li><p>Experience managing design strategy, roadmaps, and cross-functional delivery.</p></li><li><p>Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions.</p></li></ul><ul><li><p>Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.</p></li><li><p>Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision).</p></li><li><p>Solid understanding of user research methodologies and usability testing techniques.</p></li><li><p>Excellent visual design skills with a keen eye for typography, color, layout, and interaction design.</p></li><li><p>Strong analytical, problem-solving, and decision-making abilities.</p></li><li><p>Exceptional communication, presentation, and stakeholder management skills.</p></li><li><p>Ability to lead, mentor, and inspire design talent.</p></li><li><p>Familiarity with agile development processes and design-engineering collaboration.</p></li></ul><p></p></section>

<div><br></div><p><strong>CDZ Operator </strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals?  You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>CDZ Operator </strong>in <strong>Muscat, Oman</strong><strong>. </strong></p>   <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist & support ACC Manager in rate & capacity procurement as required</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this CDZ Operator specialist position </strong></p>   <ul> <li>Administer customer operations plans and processes to deliver efficient logistics processes</li> <li>Receive, deliver and update orders via the system for assigned orders</li> <li>Perform shipping verification, pricing verification and invoice verification as well as generating and distributing customer reports</li> <li>Work on exceptions/ issues assigned by other functions or directly from customer and report back on related actions</li> <li>Enter data into a database or other computerized system to maintain up-to-date stock records, retrieve stored information, place/ update orders, input customer feedback and respond to enquiries such as inventory levels/ delivery schedules</li> <li>Support sales team and answer queries from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li> <li>Respond to customer enquiries and understand customer requirements</li> <li>Interact with customer service, warehouse clerks, inbound/ outbound dispatcher and cartage driver to resolve issues, ensure service quality and timelines</li> <li>Establish customer contact, seek upselling opportunities and follow up on common problems</li> <li>Work in line with operating standards and procedures to provide superior customer service</li> <li>Resolve recurring issues and suggest enhancements related to customer operations work methods focusing on increasing effectiveness and efficiency<br> </li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="406"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="406"> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="406"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="406"> <p> less than 2 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: The Chief Operating Officer (COO) is the most senior mining operations executive, accountable for the end-to-end operational performance of the Mazoon Mining copper project a 2.5 Mtpa processing plant with six active open pits and significant exploration upside. The COO leads the asset through Mechanical Completion, Commissioning, Ramp-Up, and into sustained, safe, and reliable commercial production. The role carries full operational accountability across Mine Operations, Processing Plant, Process Engineering, Maintenance, Tailings, Utilities, and all site infrastructure, and leads the transition from a construction-led organisation to a fully functioning operating business.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>COMMISSIONING &amp; OPERATIONAL READINESS</p><ol><li>Operational Readiness &amp; Transition Lead the seamless transition from Mechanical Completion through Cold Commissioning, Hot Commissioning, and Commercial Production. Define, implement, and execute a comprehensive Operations Readiness Plan covering staffing, training, procedures, maintenance systems, spares, logistics, and control systems. Take formal custody of the plant, mine, and all infrastructure from the Project and EPCM teams through a structured, documented handover process.</li><li>Plant Operations &amp; Process Engineering Direct all Processing Plant operations to achieve optimal throughput (2.5 Mtpa design), copper recovery, and concentrate quality. Lead the Process Engineering function to drive metallurgical performance, manage reagent consumption, and resolve process deviations. Implement systematic ramp-up, stabilisation, and continuous improvement initiatives to maximise recovery rates and operating margins.</li></ol><p>MINE, MAINTENANCE &amp; PRODUCTION</p><ol><li>Mine Operations Direct all mining activities across six open pits, including drill and blast, load and haul, and pit development. Ensure ore supply, grade control, blending, and stockpile management are aligned with plant feed requirements. Optimise mining activities to meet production targets while managing unit costs and maintaining the highest safety standards.</li><li>Maintenance &amp; Reliability Establish world-class maintenance strategies including asset registers, Preventive Maintenance (PM) systems, critical spares management, and shutdown planning. Lead reliability improvement programmes to minimise unplanned downtime and extend equipment service life. Oversee the full Maintenance organisation for both mine and plant, ensuring high equipment availability.</li><li>Production &amp; Cost Control Deliver approved production, recovery, cost, and reliability targets for both mine and plant. Exercise rigorous control over consumables, reagents, power, contractor expenditure, and logistics to optimise unit costs. Deliver the approved Operating Budget and adhere to the Life-of-Mine cost model.</li></ol><p>HSE, ORGANISATION &amp; REPORTING</p><ol><li>HSE &amp; Regulatory Compliance Maintain full accountability for site-wide HSE performance during commissioning and operational phases. Ensure compliance with all Omani regulatory, environmental, and safety requirements. Lead hazard identification, risk management, emergency response, and continuous improvement initiatives to foster a zero-harm workplace.</li><li>Organisation, Workforce &amp; Reporting Build, train, and lead the full Operations organisation including Mine, Plant, Maintenance, Process Engineering, HSE, Technical Services, and Site Services. Develop succession planning, performance management, and Omanisation frameworks to build a resilient and capable workforce. Provide detailed operational, safety, and financial performance reports to the CEO and Board of Directors.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mining Engineering, Metallurgy, Mechanical Engineering, or a related discipline.</li><li>Postgraduate qualifications in Business, Operations, or Management are an advantage.</li><li>Certifications: Statutory mine management certification or equivalent preferred.</li><li>Executive Leadership Programme attendance is advantageous.</li><li>Minimum 15 years in mine and mineral processing operations.</li><li>Proven experience in commissioning and ramp-up of large-scale mining and processing plants.</li><li>Demonstrated track record of achieving stable production after start-up.</li><li>Experience managing open-pit mining and copper or base-metal processing operations.</li><li>Prior Owner's team leadership roles are preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: To carrying out welding, fitting, and grinding activities in the shipyard and for new building, repair, and conversion projects, as well as steel structure fabrication works. The role ensures that all metal components, plates, and structural parts are joined accurately and securely in accordance with approved drawings, technical specifications, and measurement requirements. The Welder must comply with established quality control procedures and health, safety, and environmental (HSE) regulations within ADC, ensuring that all work is completed safely, efficiently, and within the assigned project timelines KEY ACCOUNTABILITIES: Follow the daily welding chart specifications for metal sheets of PS repair/ conversion or new development laid out by the PS Supervisor in order to ensure the welding work complies with the specifications provided by the PS Engineer and the activities are completed as per timelines, quality, health and safety standards of ADC. Other jobs which will be assigned at the discretion of the Line Manager shall be attended too. Welding/ Fitting Activities Lay out, position, align, and secure parts and assemblies prior to welding, using straightedges, combination squares, callipers, and rulers in order to ensure the welding activities are accurate and as per the requirements and specifications. Weld/ Fit components in flat, vertical, or overhead positions by igniting torches or starting power supplies and striking arcs by touching electrodes to metals such as aluminium, stainless steel and cast iron being welded, completing the electrical circuits to facilitate the joining of the multiple work pieces together and to ensure compliance with health and safety standards of ADC. Welding/ Fitting Equipment Operations Recognize, set up and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment in order to ensure safety and well-being of the workers working in that environment. Select and install torches, torch tips, filler rods, and flux, according to welding chart specifications or types and thicknesses of metals in order to ensure that there is minimum wastage of materials and its effective utilisation. Welding/ Fitting Conditions Connect and turn regulator valves in order to activate and adjust gas flow and pressure so that desired flames are obtained for conducting welding/ fitting activities. Monitoring Examine work pieces for defects and measure work pieces with straightedges or templates to ensure conformance with specifications. Quality Control Ensure adherence to and maintenance of the quality of welding/ fitting activities in order to enable the successful welding and formation of the hull as per specifications. Material Requirements and Use Coordinate with the PS Supervisor if and when required in order to ensure that materials/ equipment/ spare part requirements are provided timely and accurately to complete job requirements. Maintain the stock of consumables and spares to enable proactive replenishment of raw materials/ equipment has/ spare parts required for welding/ fitting activities. Preparing Reports Prepare daily reports on progress, heating time, temperatures, equipment s used etc. for welding/ fitting activities in the PS department in order to keep the PS Foreman aware of the progress and ensure the work is completed as per the schedule. Policies, Systems, Processes &amp; Procedures Follow all relevant PS departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Quality, Health, Safety, &amp; Environment Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, delivery of high quality products/ service and a responsible environmental attitude.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School graduate or equivalent</li><li>3G and over welding qualification by Classification Society (FCAW- Flux-cored Arc Welding) with preferably other welding qualifications (SAW- Submerged Arc Welding, EGW Electro gas Welding, etc.) as well</li><li>1 years of relevant experience in welding/ fitting activities in a shipyard or similar work</li><li>Understanding of general drawing Skills of hull fitting, welding and grinding.</li><li>Communication and interpersonal skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Manager is responsible for overseeing the financial management and strategic direction of Aasaal operations, with a focus on maximizing revenue and controlling costs across all assets. This role involves evaluating the P&amp;L for each property, developing financial strategies, and ensuring the success of all projects in line with budget targets. The ideal candidate must have international hotel experience and a background as a hotelier, with expertise in financial planning and operations in the hospitality industry.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Lead the finance function for Aasaal s portfolio, including budgeting, forecasting, financial analysis, and reporting.</li><li>Evaluate the P&amp;L of each hotel within Aasaal s portfolio, providing insights and recommendations to optimize revenue and control costs.</li><li>Develop and implement financial strategies that align with corporate goals and support the financial growth of the company s hotel assets.</li><li>Ensure financial policies, procedures, and controls are in place, ensuring compliance with IFRS, industry standards and local regulations.</li><li>Support operators and internal teams with financial insights and corrective-action plans.</li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li>Oversee the annual budgeting process for all hotels, working closely with hotel managers to develop realistic financial plans.</li><li>Provide rolling forecasts to adjust to business changes and ensure financial plans are on track.</li><li>Analyze variances between actual financial results and budgeted figures, recommending actions to address discrepancies.</li><li>Align operational goals with financial objectives, ensuring cost efficiency and revenue maximization.</li><li>Develop financial scenarios, sensitivity analysis, and modelling.</li></ul><p><strong>P&amp;L Evaluation &amp; Optimization</strong></p><ul><li>Lead the evaluation of the profit and loss (P&amp;L) for all hotels in Aasaal s portfolio, providing strategies to enhance profitability and operational efficiency.</li><li>Identify opportunities to reduce costs and increase revenue streams, ensuring each hotel is performing at its full potential.</li><li>Support the operational teams with financial insights to help achieve property-level and corporate financial goals.</li></ul><p><strong>CapEx and Project Evaluation</strong></p><ul><li>Oversee CapEx planning and ensure that all renovation, refurbishment, and new projects are evaluated based on financial feasibility and alignment with strategic goals.</li><li>Collaborate with the Hospitality Operation Technical Service Manager to validate CapEx budgets and ensure projects are delivered within financial and operational targets.</li><li>Evaluate all Aasaal s projects, ensuring they adhere to budgetary constraints and strategic plans, and provide recommendations to achieve financial goals.</li></ul><p><strong>Strategic Planning &amp; Execution</strong></p><ul><li>Support the Managing Director and leadership team to develop and implement Aasaal s corporate strategy, focusing on sustainable growth and long-term profitability for all hotel assets.</li><li>Identify and evaluate new opportunities for business expansion, acquisitions, and partnerships in the hospitality sector.</li><li>Lead initiatives aimed at optimizing performance across all hotels, including revenue management strategies and cost-saving programs.</li><li>Ensure alignment of all initiatives with AASAAL strategy and MD direction.</li></ul><p><strong>Financial Reporting &amp; Compliance</strong></p><ul><li>Ensure the timely and accurate preparation of financial reports, including income statements, balance sheets, and cash flow reports for each hotel.</li><li>Monitor compliance with local regulations, tax laws, and international financial reporting standards (IFRS).</li><li>Liaise with auditors and external financial institutions to ensure compliance with reporting requirements and manage financial risks.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the finance team, ensuring high performance and fostering a culture of financial accountability.</li><li>Collaborate with leadership team, hotel managers, the operations team, and other departments to provide financial support and strategic guidance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or Master's in Finance preferred.</li><li>Professional accounting certification (e.g., CPA, ACCA, CIMA) is highly desirable.</li><li>10+ years of senior-level experience in financial management, with a strong background in international hotel operations.</li><li>Proven track record of evaluating P&amp;Ls and implementing financial strategies to optimize hotel profitability.</li><li>Extensive knowledge of hotel financials, including budgeting, forecasting, and cost control within an international hospitality environment.</li><li>Experience in CapEx management and project evaluation, ensuring alignment with budgetary goals and operational needs.</li><li>Strong leadership and team management skills, with experience leading finance teams in the hospitality industry.</li><li>Fluency in English required; knowledge of Arabic is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job titleSnr/ Specialist ER / IRGrade Stream OQ RPI Function P&amp;T- People &amp; Culture IR/ER Location Oman Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager ER/ IR Direct reports 0 Job purposeProvides robust support on the execution of ER / IR end to end tasks, acting as focal point and team player for employee relations / industrial relations matters, and assigned projects in this area related with RPI, (1) Executing the preparation, development, implementation and update of core ER matters, (2) Executes IR service excellence solutions that align with strategy / Omani Law and technical priorities for the RPI, and (3) Contribute with ER/ IR projects tasks, to facilitate the cultural transformation, LEAN, digitalisation process of the Company, in line with Oman 2040 strategy; in order to support the achievement of IR / ER strategies programs to ensure the effective IR / ER service across RPI functions._x000D_ The position will act in accordance with the Group s Aspiration and Values, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards. Main tasks and responsibilities_x000D_Act as team player for all assigned ER/ IR matters / tasks/ process/ programs/ projects / across RPI; in order to monitoring their progress, identifying, and resolving bottlenecks and issues, and reporting on progress/status on a timely basis.Deliver assigned tasks and communications among RPI functions related ER / IR matters, and ensure proper understanding, adherence to Omani Law and Company policies, and timely coordinate the resolution across the teams.Propose and participate in preparing employee relations strategies for RPIImplement local rules &amp; regulations relating to relevant country Labour law, monitor and analyze changes in trends and regulations, propose pro-active recommendations direction and impact.Provide support on ER/IR matters People s and RPI leaders through the active facilitation and resolution of issues, in alignment with Omani country Labor Law, OQ Policies and procedures, and relevant frame.Participate in preparing Employee Relation programs and initiatives.Participate in conducting different staff survey, analyze and present the findings, and track the action plans.Guide stakeholders in fact-findings, in order to provide necessary context to resolve disputes, grievances or disciplinary cases.Coordinate and research into Employee relations cases, in order to identify trends, patterns or aggravating that could mitigate the circumstances.Key interactionsInternal: RPIExternal : Staffing specialized Contractors, Vendors &amp; Suppliers. Ministry of Manpower / Trade Union Federation / In-country Value (ICV) / OPAL Oman Society for Petroleum Services/ CCI Chamber of Commerce and Industry. Notable Working Conditions. Office environment, intensive computer screen use, travel, and visits to operation sites.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in human resources, Industrial Relations, Law, or related area.</li><li>Excellent knowledge of written, read, and spoken English (Essentially required)</li><li>Native Arabic: Excellent knowledge of written, read, and spoken Arabic. (Essentially required)</li><li>5+ years of relevant experience</li><li>Omani National</li><li>Working experience in Industrial Relation, Employee relations in Industry (preferred Oil &amp; Energy) environment among different geographic locations.</li><li>Working experience in Omani labour law</li><li>Working experience in HR System</li><li>Working experience in HR areas including: Industrial Relations, Total Compensation and Benefits, HR Policies and procedures</li><li>Soft: Ability to engage and manage complex stakeholder relations. Highly organized, detailed oriented and able to work independently. Ability to work with and influence a multi discipline teams across People Technology &amp; Culture and the business. Effective communication and analytical skills, including verbal and written. Well-developed sense of ethics and being prepared to stand for their own principles.</li><li>Technical: Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint. Strong relationship building skills. Proven ability to manage stakeholder interests, as well as influence and negotiate with them. Business acumen Strong analytical skills Proven project management skills Industrial Relations</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Graphic Designer is responsible for developing and maintaining the school's visual identity across all digital and print platforms. The role involves creating compelling visual communications that promote the school's brand, engage students, parents, staff, and the wider community, and support the school's marketing and communication objectives.</p><p>The Graphic Designer leads the development of creative concepts, branding initiatives, marketing campaigns, and promotional materials while ensuring consistency with the school's identity and values. The role also includes photography, videography, website updates, social media design, and collaboration with various departments to produce high-quality visual content.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Branding and Corporate Identity</p><ol><li>Develop, maintain, and strengthen the school's visual identity across all communication channels.</li><li>Design, redesign, and update the school's logo, brand elements, and visual identity when required.</li><li>Create branding guidelines and ensure consistency in the use of logos, colours, typography, and graphic elements.</li><li>Design school uniforms, promotional merchandise, signage, banners, and branded materials.</li><li>Ensure all published materials reflect the school's professional image and branding standards.</li></ol><p>Graphic Design</p><ol><li>Design high-quality promotional and educational materials including:</li></ol><ul><li>Brochures</li><li>Flyers</li><li>Posters</li><li>Banners</li><li>Certificates</li><li>Invitations</li><li>Newsletters</li><li>Magazines</li><li>Reports</li><li>Presentation templates</li><li>Infographics</li><li>School publications</li></ul><ol><li>Create artwork for school events, campaigns, exhibitions, competitions, graduations, and official ceremonies.</li><li>Prepare designs for both digital publishing and professional printing.</li><li>Review all artwork for accuracy and quality before publication or printing.</li><li>Coordinate with external printing companies and suppliers to ensure timely delivery of materials.</li></ol><p>Marketing and Communications</p><ol><li>Support the school's marketing and admissions strategies through creative visual campaigns.</li><li>Develop creative concepts that effectively communicate key messages to target audiences.</li><li>Introduce innovative marketing ideas that enhance the school's visibility and reputation.</li><li>Research current design trends and recommend creative approaches that strengthen the school's marketing efforts.</li><li>Advise the Head of Administration on effective visual communication and branding strategies.</li></ol><p>Social Media and Digital Content</p><ol><li>Design engaging content for all social media platforms.</li><li>Create graphics, advertisements, announcements, reels, stories, and promotional campaigns.</li><li>Ensure that all social media content maintains a consistent visual identity.</li><li>Produce creative digital content that increases audience engagement.</li><li>Work closely with the admissions and administration teams to promote school events and achievements.</li></ol><p>Photography and Videography</p><ol><li>Capture professional photographs during school events, activities, competitions, ceremonies, and daily school life.</li><li>Record high-quality videos for promotional and educational purposes.</li><li>Edit photographs and videos using professional software.</li><li>Produce promotional videos highlighting school programs, facilities, achievements, and events.</li><li>Maintain and organize a digital archive of photographs, videos, and media assets.</li></ol><p>Website Management</p><ol><li>Update and maintain the school's website with current information, photographs, videos, news, and promotional content.</li><li>Ensure website graphics are visually appealing and aligned with the school's branding.</li><li>Collaborate with relevant departments to keep website content accurate and up to date.</li></ol><p>Creative Planning and Project Management</p><ol><li>Meet regularly with the Head of Administration to discuss design requests, marketing initiatives, and project priorities.</li><li>Develop creative concepts by studying project objectives, target audiences, and communication goals.</li><li>Present design concepts for approval and incorporate feedback professionally.</li><li>Manage multiple projects simultaneously while meeting agreed deadlines.</li><li>Coordinate with internal departments and external vendors to complete projects efficiently.</li></ol><p>Professional Development</p><ol><li>Stay informed about the latest trends in graphic design, branding, photography, videography, digital marketing, artificial intelligence tools, and visual communication.</li><li>Continuously improve technical skills by participating in workshops, professional development activities, and independent learning.</li></ol><p>Additional Responsibilities</p><ol><li>Attend school events, exhibitions, celebrations, and educational trips when required to provide photography, videography, and promotional coverage.</li><li>Assist with any additional design, branding, marketing, or communication projects assigned by the Head of Administration or School Leadership.</li><li>Maintain confidentiality regarding all school information, documents, and media content.</li><li>Work collaboratively with all departments to support the school's strategic objectives.</li><li>Perform any other duties reasonably assigned that are consistent with the nature of the position.</li></ol><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Business Development Manager</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Experienced Business Support Field Sales position </strong></p><br><br> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><p><strong><span>business Development</span></strong></p><br><br><ul> <li><span>Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span>Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span>Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span>Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span>Account Management</span></strong></p><br><br><ul> <li><span>Maintain and develop relationships with prospective and existing customers.</span></li> <li><span>Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span>Ensure high levels of customer satisfaction and retention.</span></li> <li><span>Conduct regular business reviews with assigned customers.</span></li> </ul><br> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><div><br></div><p><strong>Business Development Manager</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Experienced Business Support Field Sales position </strong></p> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><div><div ><p><strong><span >business Development</span></strong></p><ul > <li><span >Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span >Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span >Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span >Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span >Account Management</span></strong></p><ul > <li><span >Maintain and develop relationships with prospective and existing customers.</span></li> <li><span >Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span >Ensure high levels of customer satisfaction and retention.</span></li> <li><span >Conduct regular business reviews with assigned customers.</span></li> </ul></div><br></div>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> less than 2 years</p> </td> </tr> </tbody> </table>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>CDZ Operator </strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who lands Legendary deals? You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>CDZ Operator </strong>in <strong>Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist &amp; support ACC Manager in rate &amp; capacity procurement as required</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this CDZ Operator specialist position </strong></p><br><br> <ul> <li>Administer customer operations plans and processes to deliver efficient logistics processes</li> <li>Receive, deliver and update orders via the system for assigned orders</li> <li>Perform shipping verification, pricing verification and invoice verification as well as generating and distributing customer reports</li> <li>Work on exceptions/ issues assigned by other functions or directly from customer and report back on related actions</li> <li>Enter data into a database or other computerized system to maintain up-to-date stock records, retrieve stored information, place/ update orders, input customer feedback and respond to enquiries such as inventory levels/ delivery schedules</li> <li>Support sales team and answer queries from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li> <li>Respond to customer enquiries and understand customer requirements</li> <li>Interact with customer service, warehouse clerks, inbound/ outbound dispatcher and cartage driver to resolve issues, ensure service quality and timelines</li> <li>Establish customer contact, seek upselling opportunities and follow up on common problems</li> <li>Work in line with operating standards and procedures to provide superior customer service</li> <li>Resolve recurring issues and suggest enhancements related to customer operations work methods focusing on increasing effectiveness and efficiency<br> </li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector. Job Title: Cybersecurity Reports To: IT Manager / Cybersecurity Manager Job Details Number of Vacancies: 3 Positions Salary Range: OMR PHONE_NUMBER per month Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate) Job Purpose The Cybersecurity Engineer is responsible for protecting the organization's information systems, networks, and digital assets from cyber threats. The role involves implementing security controls, monitoring security events, identifying vulnerabilities, and ensuring compliance with cybersecurity standards and best practices.</p><p>Key Responsibilities</p><ul><li>Monitor and analyze security events, alerts, and incidents across the organization's IT infrastructure.</li><li>Implement, configure, and maintain cybersecurity solutions such as firewalls, antivirus systems, endpoint protection, SIEM, and intrusion detection/prevention systems.</li><li>Conduct vulnerability assessments and security audits to identify and mitigate risks.</li><li>Investigate security incidents and coordinate response and recovery activities.</li><li>Develop and maintain cybersecurity policies, procedures, and standards.</li><li>Perform security monitoring and threat analysis to detect potential cyber threats.</li><li>Support the implementation of cybersecurity controls for new projects and systems.</li><li>Ensure compliance with applicable cybersecurity regulations, standards, and company policies.</li><li>Conduct security awareness training and provide guidance to employees on cybersecurity best practices.</li><li>Prepare security reports, risk assessments, and technical documentation.</li></ul><p>Qualifications</p><ul><li>Bachelor s Degree in Cybersecurity, Information Security, Computer Science, Information Technology, Computer Engineering, or a related field.</li></ul><p>Experience</p><ul><li>Practical Experience: 0 (No prior work experience required)</li><li>Internship or academic projects in cybersecurity are an advantage.</li></ul><p>Technical Skills</p><ul><li>Knowledge of cybersecurity frameworks and standards (ISO 27001, NIST, CIS Controls).</li><li>Basic understanding of firewalls, SIEM, IDS/IPS, endpoint security, and vulnerability assessment tools.</li><li>Understanding of network security, operating systems, and cloud security concepts.</li><li>Familiarity with incident response and security monitoring concepts.</li><li>Ability to analyze security logs and reports.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and teamwork abilities.</li><li>Ability to work under pressure and respond to security incidents.</li><li>Good organizational and documentation skills.</li><li>Strong attention to detail.</li></ul><p>Working Conditions</p><ul><li>Office-based environment with occasional on-site support activities.</li><li>May require availability during cybersecurity incidents, emergencies, or planned maintenance windows.</li></ul><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Cybersecurity, Information Security, Computer Science, Information Technology, Computer Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Internship or academic projects in cybersecurity are an advantage.</li><li>Knowledge of cybersecurity frameworks and standards (ISO 27001, NIST, CIS Controls).</li><li>Basic understanding of firewalls, SIEM, IDS/IPS, endpoint security, and vulnerability assessment tools.</li><li>Understanding of network security, operating systems, and cloud security concepts.</li><li>Familiarity with incident response and security monitoring concepts.</li><li>Ability to analyze security logs and reports.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and teamwork abilities.</li><li>Ability to work under pressure and respond to security incidents.</li><li>Good organizational and documentation skills.</li><li>Strong attention to detail.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As F&amp;B Hostess, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong><br>As F&amp;B Hostess, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>&nbsp;Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner, using guest name whenever possible.</li><li>Answer outlet telephone courteously and efficiently as specified in departments standards. </li><li>Escort guest to the table and assist in seating and present the menu. </li><li>Ensure that you serve all the guest face towel. </li><li>Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability. </li><li>Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur. </li><li>Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor. </li><li>Ensure that all guests are greeted courteously and attentively in the working area. </li><li>Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments. </li><li>Ensure the prompt and efficient service required by standards. </li><li>Take order from any food &amp; beverage outlet menus. </li><li>Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service. </li><li>Follow the leadership of the captain or supervisor on shift. </li><li>Have a good knowledge of all outlet menus (food and wine) and F&amp;B day to day activities. </li><li>Have good knowledge of all F&amp;B outlets opening hours. </li><li>Recommend and promote items as directed by supervisor. </li><li>Report any maintenances faults following the required steps. </li><li>Knowledge on menu prices and suggesting upselling when necessary. </li><li>Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell. </li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all property facilities and activities.</li><li>Attend meetings and training as required.</li><li>Knowledge and strict adherence to LQA standards.</li><li>Perform any additional tasks given to me by supervisor/management.&nbsp;</li></ul><p><strong><u>Qualifications&nbsp;</u></strong><br>To execute the position of F&amp;B Hostess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>&nbsp;High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.&nbsp;</li><li>&nbsp;Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.&nbsp;</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a F&amp;B Hostess at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>