Technical Analysts Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Service Desk Technician is responsible for providing first-line technical support to end users, resolving IT-related issues, and ensuring efficient operation of IT services across the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-line support for hardware, software, network, and system-related issues.</li><li>Respond to user requests via phone, email, or ticketing system in a timely manner.</li><li>Troubleshoot and resolve basic technical issues or escalate complex problems to higher support levels.</li><li>Install, configure, and maintain computer systems, peripherals, and software applications.</li><li>Support user account management, including password resets and access requests.</li><li>Log, track, and update service tickets in the IT service management system.</li><li>Assist in maintaining IT assets inventory and documentation.</li><li>Support system updates, patches, and routine maintenance activities.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li><li>Provide guidance and basic training to end users when needed.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based and service desk environment.</p><p>May require shift work or on-call support depending on operational needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related field.</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><ul><li>Basic knowledge of computer hardware, software, and operating systems.</li><li>Understanding of IT troubleshooting and support concepts.</li><li>Familiarity with Windows, Microsoft Office, and basic networking concepts.</li><li>Knowledge of ticketing systems (e.g., ServiceNow or similar) is an advantage.</li><li>Ability to learn technical systems quickly.</li></ul><ul><li>Strong communication and customer service skills.</li><li>Good problem-solving abilities.</li><li>Ability to work under pressure and handle multiple requests.</li><li>Attention to detail and patience when dealing with users.</li><li>Teamwork and collaboration skills.</li></ul><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p></p></section>

<p><h4>Location</h4> <p>Oman, Muscat</p> <h4>Start date</h4> <p>September 2026</p> <h4>Duration</h4> <p>12 months renewable contract</p> <h4>Key responsibilities</h4> <ul> <li>Conduct technical training needs analysis (TNA)</li> <li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li> <li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li> <li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li> <li>Develop and implement training policies and procedures</li> <li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li> <li>Plan and manage short and long-term training schedules, resources, and budgets</li> <li>Establish KPIs and monitor training effectiveness and performance metrics</li> <li>Maintain and update training materials to ensure alignment with operational requirements</li> <li>Ensure availability and accessibility of training documentation for all stakeholders</li> <li>Assess trainee performance and maintain training records</li> <li>Liaise with external authorities for training approvals and with external training providers</li> <li>Ensure adequate availability of qualified instructors, assessors, and examiners</li> <li>Develop competency frameworks and oversee competency-based training systems</li> <li>Manage training-related contracts, including scope development and lifecycle administration</li> <li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li> <li>Support competency development initiatives including coaching, mentoring, and succession planning</li> <li>Develop and implement on-the-job training (OJT) frameworks</li> <li>Ensure compliance with company policies and perform additional duties as required</li> </ul> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li> <li>OPITO certified assessor</li> <li>Training of Trainers (TOT) certification</li> <li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li> <li>Experience in engineering training, assessment, and examination</li> <li>Strong knowledge of technical training standards and regulatory requirements</li> <li>Proven ability to develop and manage competency frameworks and training systems</li> <li>Experience working with cross-functional teams in operational environments</li> <li>Strong leadership, coaching, and mentoring capabilities</li> <li>Excellent communication and analytical skills</li> <li>Fluent in written and spoken English</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p>Installs, assembles, maintains, and repairs heavy plant machinery, rolling mills, structural frameworks, and hydraulic/pneumatic systems. They read technical blueprints, use precision measuring tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma</li><li>3+Yrs Experience</li><li>must have rolling mill /Merchant Bar Mill experience</li></ul>

<p>Electrical Maintenance: Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations. Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards. Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment. Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages. Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor. Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area. Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests Documentation : Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing. Continuous Improvement : Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards. Policies, Processes, Systems &amp; Procedures Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner. Health, Safety, Security &amp; Environment Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed. Related Assignments Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: A technical certificate / Associate s Diploma in Electrical maintenance. Minimum Experience: 3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment. Skills: Practical Knowledge of relevant plant equipment Awareness of HSE &amp; quality standards Team work and effective collaboration skills ISO awareness/working knowledge is preferred</p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<p><br></p><p><b>About the Role</b></p><p>To carry out maintenance, installation, overhauling and modification activities on plant s electrical machinery and equipment in accordance with standard maintenance procedures, HSE guidelines and quality standards to attain effective functionality and reliability.</p><p>Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations.</p><p>Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards.</p><p>Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment.</p><p>Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages.</p><p>Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor.</p><p>Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area.</p><p>Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests.</p><p>Inventory:</p><p>Check the necessary stock levels of spare parts to support effective inventory Control.</p><p>Documentation:</p><p>Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing.</p><p>Continous Improvement:</p><p>Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards.</p><p>Policies, Processes, Systems &amp; Procedures</p><p>Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health,Safety, Security &amp; Environment</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p>Related Assignments</p><p>Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A technical certificate / Associate s Diploma in Electrical maintenance.</li><li>3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment.</li><li>Practical Knowledge of relevant plant equipment</li><li>Awareness of HSE &amp; quality standards</li><li>Team work and effective collaboration skills</li><li>ISO awareness/working knowledge is preferred</li></ul>

<p>To carry out maintenance, installation, overhauling and modification activities on plant s electrical machinery and equipment in accordance with standard maintenance procedures, HSE guidelines and quality standards to attain effective functionality and reliability.</p><p>Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations.</p><p>Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards.</p><p>Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment.</p><p>Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages.</p><p>Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor.</p><p>Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area.</p><p>Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests.</p><p>Inventory:</p><p>Check the necessary stock levels of spare parts to support effective inventory Control.</p><p>Documentation:</p><p>Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing.</p><p>Continous Improvement:</p><p>Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards.</p><p>Policies, Processes, Systems &amp; Procedures</p><p>Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health,Safety, Security &amp; Environment</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p>Related Assignments</p><p>Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A technical certificate / Associate s Diploma in Electrical maintenance.</li><li>3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment.</li><li>Practical Knowledge of relevant plant equipment</li><li>Awareness of HSE &amp; quality standards</li><li>Team work and effective collaboration skills</li><li>ISO awareness/working knowledge is preferred</li></ul>

<p>Role &amp; responsibilities Preventive, Breakdown, Corrective and Running Maintenance of packing machinery and associated equipment to ensure maximum reliability and operational efficiency. Troubleshooting, repair, overhauling, alignment, and restoration of high-speed packaging machines used in Biscuits, Chocolate, and Snacks production lines. Carrying out machine changeovers for different product and pack formats within targeted timelines. Calculating machine ratios, product pitch settings, timing adjustments, and machine parameters required for changeovers. Designing, fabricating, modifying, and installing change parts and machine components as required. Maintenance and troubleshooting of Horizontal Flow Wrappers including Omori, Multipack, Unipack, Syntegon, Bosch, Cavanna, and Makewell machines. Maintenance and troubleshooting of Vertical Form Fill Seal (VFFS) machines including Bosch and TNA. Maintenance and calibration support for Checkweighers, Metal Detectors, Thermal Transfer Ribbon (TTR) Printers, Continuous Inkjet (CIJ) Printers, Labeling Systems, and Conveyor Systems. Supporting project teams during installation, commissioning, trials, and optimization of new packaging equipment. Maintaining machine history cards, maintenance logs, breakdown records, and spare parts consumption records. Participating in technical discussions, continuous improvement initiatives, OEE improvement projects, and downtime reduction programs. Assisting in Engineering Stores management and identification of critical spare parts requirements. Performing workshop activities including fabrication, machining, fitting, and modification of machine components as required. Maintaining safe and hygienic working conditions in compliance with GMP, GHP, HACCP, Food Safety, and company safety procedures. Carrying out any other jobs/assignments entrusted by the supervisor or management</p><p><strong>Desired Candidate Profile</strong></p><p>Maximizing uptime and availability of packaging machines and auxiliary equipment. Reduction of breakdowns and unplanned downtime. Efficient execution of machine changeovers Improvement in Overall Equipment Effectiveness (OEE). Compliance with preventive maintenance schedules. Reduction in packaging material wastage. Proper documentation and maintenance records. Adherence to GMP, GHP, Food Safety, and Safety requirements. Continuous improvement of plant and machinery performance. ITI Mechanical/Fitter/Welder from reputed Technical Training Institute. Min 5 years experience in maintaining high speed packaging lines and process equipment in FMCG/ Pharmaceutical / Food industries. Proven experience in troubleshooting, machine overhauling, machine setup, and changeover management. Hands-on experience in manufacturing, modification, and fitting of machine change parts. Experience with Horizontal Flow Wrappers (Omori, Multipack, Unipack, Syntegon, Bosch, Cavanna, Makewell) and VFFS Machines (Bosch, TNA). Experience in maintaining Checkweighers, TTR Printers, CIJ Printers, Metal Detectors, and Conveying Systems. Maximum age of 35 years.</p>

<p>What You Will Do Translate Complexity: Take high-level business needs from stakeholders and turn them into clear, actionable technical specs (BRDs/FRDs) Be the Expert: Use your deep knowledge of banking workflows (Payments, Lending, Wealth Management, or Risk) to spot gaps before they become problems Manage Stakeholders: Act as the main point of contact for project owners, keeping them updated on progress and being honest about market or technical constraints Validate Success: Work closely with QA and Dev teams to ensure the final product actually solves the user's problem Guide the Process: Lead workshops and brainstorming sessions to simplify legacy banking processes into modern digital experiences</p><p><strong>Desired Candidate Profile</strong></p><p>What We Are Looking For Banking DNA: At least 5 years of experience specifically within the Banking/FinTech domain You should understand things like KYC, AML, ISO 20022, or Credit Cycles like the back of your hand Agile Mindset: Comfortable working in Scrum/Agile environments and using tools like JIRA or Confluence The "Why" Thinker: You dont just take orders; you ask "Why?" to ensure we are building the right thing for the client Communication Skills: You can explain a complex financial regulation to a developer and a technical API limit to a business headin simple language</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title Technician Instrument Grade Stream OQEP Function Operated Assets operations - B60 Field Operation Maintenance Location Oman B60 Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to TL B60 Maintenance Direct reports 0 Job purpose </p><p>Execute Instrument Maintenance Works for B-60, under delegated authority and direction from TL Maintenance B-60 as Technical Service provider of maintenance and execution of minor projects, modifications in accordance with the technical standards to maintain the assets through: (1) Leading the design Maintenance instrument services on planned / un-planned maintenance works utilizing best practice. (2) Coordination and supervision of assets, products and maintenance work in the designated area, (3) Implement plans and coordinate instrument maintenance works; in order to ensure plant equipment availability, reliability &amp; optimization of cost / resources while facilitating smooth operations of the plant to meet operational targets.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Accountable for availability of Instrumentations, Analyzers and Controls systems, UPS/BC and communication system of the area</li><li>Ensure application of best work practices in execution of Instrumentations maintenance jobs.</li><li>Responsible for Instrumentations side of project implementation in SF B-60 facilities.</li><li>Implements the Preventive Maintenance (PM) plan within his section and execution along with work backlogs</li><li>Prepares procurement plan for his section.</li><li>Responsible for preparing the LLF of instruments and its implementations</li><li>Participate in Management of Change (MOC) committee review meetings.</li><li>Ensure Instrument equipment maintenance history &amp; reports are updated in SAP (CMMS)</li><li>Identify the critical issues, repetitive failure of Instrument equipment, done and the RCA Recommendations implemented for the area</li><li>Monitors staff attendance, attitude and implements discipline within the section.</li><li>Prepare annual leave plans</li><li>Directs, supervises and controls all work for instruments maintenance and calibration.</li><li>Receives and analyses periodic reports on instruments maintenance and scheduled turnarounds and determines the best course of action for increasing the Section s efficiency.</li><li>Provides full technical &amp; manpower support during plants shutdown.</li><li>Determines long term instrument maintenance policy and oversees detailed planning of maintenance activities and programs.</li><li>Reviews policies of warehouse materials/spare parts and determines strategy of their handling and procurement and ensures availability.</li><li>Coordinates efforts within the Section to develop guidelines, specifications, best practices and procedures for maintenance of pressure, level, flow, temperature, vibration and pH instruments.</li><li>Maintains technical expertise in functional areas of process instrumentation.</li></ul><p>Key Interactions</p><ul><li>Internal: Field Operators, Shift Team Leader, Panel Operators, Maintenance Coordinator, Process Trainer, Technical Services Department, Sr. / Engineer Operations.</li><li>External: Ministries, Civil Defense, ROP and Neighboring Companies</li></ul><p>Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications Diploma i in Instrumentation Engineering or similar</li><li>Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)</li><li>2+ years of relevant experience</li><li>Relevant experience in similar role (Oil &amp; Gas)</li><li>Knowledge of maintenance processes for Gas Network operations:</li><li>Knowledge of instrument control loops.</li><li>Familiar with Systems, Applications and Products in data processing (SAP).</li><li>Experience on Local control station/ Plant interface bus and DCS.</li><li>Good knowledge of modern maintenance technologies &amp; maintenance Planning and execution of Instrumentation Equipment s, Analysers, Calibrations, control systems, ESDs</li><li>Experience and knowledge in project planning, cost control, contract development, installation, trouble shooting, and start-up.</li><li>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.</li><li>Good experience in handling Maintenance Contracts and shutdown related jobs.</li><li>Knowledge of:</li><li>Computerized Maintenance Management Systems (CMMS)</li><li>Expertise in SAP- PM</li><li>Process Equipment Life-Cycle Management</li><li>Good knowledge in Quality Assurance, Quality Control and HSE plans.</li><li>Familiar with techniques for ensuring data integrity with various integration of information/ reports</li><li>Knowledgeable in HSE plans related to maintenance activities.</li><li>Understanding of Process (P&amp;IDs / PFDs) &amp; Engineering drawings and OEM manuals.</li><li>Soft:</li><li>Ve rbal and writing reporting skills-effective Communication</li><li>Demonstrated leadership impact to deliver improved and sustained performance</li><li>Able to build relationships within department staff and contractors with a focus on collaboration.</li><li>Ability to manage multiple priorities in a diversified and critical environment.</li><li>Technical:</li><li>Through use of facts</li><li>Troubleshooting and result oriented</li><li>Root Cause Analysis (RCA)</li><li>Reading and interpreting engineering drawings</li><li>Project Management</li><li>Developing and Modifying Technical Procedures</li><li>Ability to align the requirements of operations and maintenance</li><li>Familiar with techniques for ensuring data integrity with various integration of information/ reports</li><li>Knowledge in estimating, budgeting and cost control</li></ul><p></p></section>

<p><h4>Accepting applications - pending contract award and funding CY2026</h4> <p><strong>Position summary:</strong><br> The avionics technician (F-16 Block 50+) fabricates, maintains, and tests electronic systems and components. Adjusts, repairs, and modifies systems and components, and replaces malfunctioning equipment as needed. May be responsible for requirements analysis, systems analysis, performance analysis, and independent test and acceptance of instrumentation including: area surveillance, telemetry, radar, or global positioning system (GPS) metric track (MT). Conducts special technical studies and reports regarding instrumentation configuration, acceptance, and/or performance.</p> <p><strong>Job description:</strong></p> <ul> <li>Perform or supervise functions involving installation, repair, testing, and modification on NAV attack, flight controls radar, SMS, Comm/Nav and ECM systems.</li> <li>Operate avionics systems by using aircraft controls to determine operational condition.</li> <li>Interpret equipment operating characteristics to isolate malfunctions in systems such as attack control, radar infrared, laser, instruments, displays, flight control, communication, navigation, satellite communications, identification, defensive and offensive ECM systems.</li> <li>Use technical data wiring diagrams, electronic measurement equipment, AGE/GSE, and special tools.</li> <li>Remove and install components.</li> <li>Perform and supervise alignment calibration and bore sight of avionics systems.</li> <li>Upload operational software into system components.</li> <li>Inspect, analyze, and evaluate avionics systems.</li> <li>Interpret inspection findings and determine adequacy of corrective actions.</li> <li>Review maintenance management publications and procedures.</li> <li>Recommend methods to improve equipment performance and maintenance procedures.</li> <li>Perform on-the-job training and instruction; supervise and accept work performed by RAFO technicians.</li> </ul> <p><strong>Minimum requirements:</strong></p> <ul> <li>5 years F-16 Block 50+ or 8 years supporting F-16 aircraft.</li> <li>AFSC 2A3X4, 2A354, or 2A374 F-16 Block 50 integrated avionics or equivalent.</li> <li>Performed and/or supervised functions involving installation, repair, testing, and modification on F-16 Block 50 and up avionics systems.</li> <li>Must be willing to train to other aircraft maintenance tasks as required.</li> <li>High school diploma.</li> </ul> <p><strong>Clearance requirements:</strong><br> Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</p> <p><strong>Physical/preferred qualifications:</strong></p> <ul> <li>Frequently lifts parts and equipment up to 25 pounds.</li> <li>Occasionally lifts objects up to 50 pounds.</li> <li>Most heavy lifting is accomplished through the use of mechanical devices.</li> <li>Work is performed in a shop environment that is moderately lighted, heated, and ventilated. Exposure to disagreeable fumes and to cuts and bruises from using tools in close places and hazards of moving vehicles such as forklifts in the shop area.</li> <li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.</li> <li>The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions.</li> <li>The employee is occasionally required to sit, climb, or balance.</li> <li>Knowledge of military and/or company forms required by work specifications is a plus.</li> </ul></p><p></p>

<p><h4>Accepting applications - pending contract award and funding CY2026</h4> <p><strong>Position summary:</strong><br> The avionics technician (F-16 Block 50+) fabricates, maintains, and tests electronic systems and components. Adjusts, repairs, and modifies systems and components, and replaces malfunctioning equipment as needed. May be responsible for requirements analysis, systems analysis, performance analysis, and independent test and acceptance of instrumentation including: area surveillance, telemetry, radar, or global positioning system (GPS) metric track (MT). Conducts special technical studies and reports regarding instrumentation configuration, acceptance, and/or performance.</p> <p><strong>Job description:</strong></p> <ul> <li>Perform or supervise functions involving installation, repair, testing, and modification on NAV attack, flight controls radar, SMS, Comm/Nav and ECM systems.</li> <li>Operate avionics systems by using aircraft controls to determine operational condition.</li> <li>Interpret equipment operating characteristics to isolate malfunctions in systems such as attack control, radar infrared, laser, instruments, displays, flight control, communication, navigation, satellite communications, identification, defensive and offensive ECM systems.</li> <li>Use technical data wiring diagrams, electronic measurement equipment, AGE/GSE, and special tools.</li> <li>Remove and install components.</li> <li>Perform and supervise alignment calibration and bore sight of avionics systems.</li> <li>Upload operational software into system components.</li> <li>Inspect, analyze, and evaluate avionics systems.</li> <li>Interpret inspection findings and determine adequacy of corrective actions.</li> <li>Review maintenance management publications and procedures.</li> <li>Recommend methods to improve equipment performance and maintenance procedures.</li> <li>Perform on-the-job training and instruction; supervise and accept work performed by RAFO technicians.</li> </ul> <p><strong>Minimum requirements:</strong></p> <ul> <li>5 years F-16 Block 50+ or 8 years supporting F-16 aircraft.</li> <li>AFSC 2A3X4, 2A354, or 2A374 F-16 Block 50 integrated avionics or equivalent.</li> <li>Performed and/or supervised functions involving installation, repair, testing, and modification on F-16 Block 50 and up avionics systems.</li> <li>Must be willing to train to other aircraft maintenance tasks as required.</li> <li>High school diploma.</li> </ul> <p><strong>Clearance requirements:</strong><br> Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</p> <p><strong>Physical/preferred qualifications:</strong></p> <ul> <li>Frequently lifts parts and equipment up to 25 pounds.</li> <li>Occasionally lifts objects up to 50 pounds.</li> <li>Most heavy lifting is accomplished through the use of mechanical devices.</li> <li>Work is performed in a shop environment that is moderately lighted, heated, and ventilated. Exposure to disagreeable fumes and to cuts and bruises from using tools in close places and hazards of moving vehicles such as forklifts in the shop area.</li> <li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.</li> <li>The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions.</li> <li>The employee is occasionally required to sit, climb, or balance.</li> <li>Knowledge of military and/or company forms required by work specifications is a plus.</li> </ul></p><p></p>

<p>POSITION SUMMARY Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience.</p><p>License or Certification: EPA Universal Certification Driver's License HVAC Certification</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>FUNCTIONS: Performs basic troubleshooting on mechanical, hydraulic and pneumatic systems. Knowledge in maintenance of Reverse Osmosis plant including pumps, compressors, mixers, agitators, gearbox etc. Overhauling of centrifugal, single-stage, multi-stage pumps. Maintenance of micro filtrations, ultra-filtrations, RO systems. Installation and maintenance of sewage and wastewater pumps and mixers. Preventive, predictive, and corrective maintenance as per instructions from managers. Operation and maintenance of belt press and new installation. Servicing of submersible pumps and mixers in CETRP. Coordination with electrical, instrument, and operational team for effective maintenance. Assisting in asset condition assessment and timely reporting to the line managers. Effective handling of power tools and optimizing manpower usage. Keeping high standards in HSE compliance and reporting observations and improvement suggestions. Repair and replacement of all type of valves and actuators. Replacement of cartridge filters, strainers etc. Coordination with OEM and third party contractors for maintenance. Availability during holidays in case of any emergency requirements. Installation of new and serviced electromechanical equipment.</p><p>RESPONSIBILITIES: Repair and perform preventive and corrective maintenance as per established standards. Performs all duties according to Company Policies and Procedures. Execution of maintenance activities as per the lead instructions and keeping HSE standards. Adheres to company s Quality, Health &amp; Safety and Environment policies and procedures. Adheres to company s HR Policies and Procedures.</p><p>SKILLS PROFILE: Troubleshooting. Maintenance of rotating equipment. Handling of mechanical tools and power tools. Team Player. Self-motivated. Coordination skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ACADEMIC BACKGROUND: Diploma Holder or 2-year technical course or relevant experience.</p><p>EXPERIENCE: Minimum of 3-5 years experience in the same field.</p><p>KNOWLEDGE OF: Technical procedures and safety. Methods and practices to be followed in the maintenance of tools, machinery, and equipment.</p><p></p></section>

<p><b>Job Contents:</b></p> <p>To administer, monitor, and manage contracts throughout the contract lifecycle, from contract award to completion and close-out, ensuring compliance with contractual obligations, corporate policies, and regulatory requirements while minimizing contractual risks and supporting successful project delivery.</p> <p>The Contracts Officer is responsible for maintaining contract records, coordinating contract administration activities, monitoring contractor performance, processing contract amendments, extensions, and variations, and providing contractual support to internal stakeholders.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Monitor contractual risks and disputes, report any deviations or non-compliance.</p> <p> Coordinates closely with legal, finance, technical, and other internal stakeholders to ensure clarity and enforceability of contract terms.</p> <p> Maintain professional relationships with Internal and external stakeholders. </p> <p> Close related Internal and external audit requirements. </p> <p> Prepare periodic contract status reports and other requested reports on a monthly, quarterly, and annual basis.</p> <p> Contribute to lessons learned and knowledge-sharing initiatives.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p>Job Qualifications and Experience</p> <p><b><br></b></p><p><b>Minimum Qualifications</b></p> <p> Bachelor s degree in Business studies/ Engineering/Law or another relevant discipline </p> <p>Professional Experience </p> <p>3+ years experience in the field of contracting, procurement or project contracts management.</p> <p> </p>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p> </p> <p> </p> <div> <strong>POSITION DESCRIPTION:</strong> <strong>Position Title:</strong> Sr. Instrument Technician<br><strong>Reports to:</strong> Instrument Supervisor<br><strong>Department:</strong> Maintenance and Operation Department<br><strong>Location:</strong> Duqm/Ras Markaz<br></div> <p> <strong> </strong> </p> <div> <strong>JOB PURPOSE:</strong> <p>Take job order for maintenance services and overhauls of all Instrumentation &amp; Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability &amp; availability of Instrument equipment.</p> <p>The position will act in accordance with OTTCO s Mission, Vision, Values &amp; Strategies, as well as, policies,</p> <p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> </div> <p> <strong> </strong> </p> <div> <strong>REPORTING STRUCTURE:</strong> <p> <strong>Number of Staff Supervised</strong> </p> <p> <strong>Direct Reports:</strong> </p> <p> <strong>0</strong> </p> <p> <strong>Total:</strong> </p> <p> <strong>0</strong> </p> </div> <p> <strong> </strong> </p> <div> <strong>KEY RESPONSIBILITIES:</strong> <p> </p> <p> <strong>Responsibilities</strong> </p> <ul> <li>Perform all Instrumentation activities role in Tank Terminal Industry &amp; Duqm Petrochemical Terminal.</li> <li>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</li> <li>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</li> <li>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</li> <li>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</li> <li>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</li> <li>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</li> <li>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</li> <li>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</li> <li>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</li> <li>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</li> <li>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</li> <li>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument &amp; Control facilities.</li> <li>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</li> <li>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</li> <li>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</li> <li>Provide technical support during plant shutdowns</li> <li>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</li> <li>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</li> <li><br></li> </ul> </div> <p> <strong> </strong> </p> <p> </p> <div> <strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: </strong> <p> </p> <ul> <li>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</li> <li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li> <li>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</li> <li>Background in Instrumentation maintenance best practices.</li> <li>requirements, Oil/Gas process &amp; systems procedures and practices</li> <li>A good knowledge of relevant operations, HSE requirements, Oil/Gas process &amp; systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to perform as a team player.</li> <li>Ability to deal with change and demonstrate flexibility as required</li> </ul> </div> <p> </p> <p> <strong> </strong> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The LIMS Application Technical Support role is responsible for providing technical and functional support for the Laboratory Information Management System (LIMS), ensuring smooth laboratory operations, accurate data processing, and effective system performance across laboratory workflows.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for LIMS users and laboratory staff.</li><li>Troubleshoot and resolve LIMS application issues (functional and technical).</li><li>Support laboratory workflows including sample tracking, test results, and reporting processes.</li><li>Assist users in system navigation, data entry, and report generation.</li><li>Monitor system performance and report issues or inconsistencies.</li><li>Coordinate with IT and vendor teams to resolve complex system problems.</li><li>Support system configuration, updates, testing, and implementation of enhancements.</li><li>Ensure accuracy and integrity of laboratory data within the LIMS system.</li><li>Maintain user guides, system documentation, and support procedures.</li><li>Support training of laboratory staff and new users on LIMS usage.</li></ul><p>Working Conditions</p><p>Office and laboratory-based environment. May require coordination with laboratory staff and occasional support during system updates or operational activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Laboratory Science, Chemistry, Biology, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</p><h2>Technical Skills</h2><ul><li>Basic understanding of Laboratory Information Management Systems (LIMS).</li><li>Familiarity with laboratory workflows and sample management processes (advantage).</li><li>Basic knowledge of databases and reporting systems.</li><li>Troubleshooting and problem-solving skills.</li><li>Understanding of IT support and application systems.</li><li>Proficiency in Microsoft Office applications.</li></ul><h2>Soft Skills</h2><ul><li>Strong communication and teamwork abilities.</li><li>Attention to detail and accuracy (critical for laboratory data).</li><li>Good analytical and problem-solving skills.</li><li>Ability to follow procedures and work under supervision.</li><li>Willingness to learn laboratory systems and processes.</li></ul><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p></p></section>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>