Store Keeper Jobs in Oman
272 Jobs Found
<p><h4>Description</h4>
<p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p>
<p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p>
<h4>Key responsibilities</h4>
<p><strong>Market data vendor & contract management</strong><br>
Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br>
Manage vendor contracts, renewals, amendments, and licensing agreements<br>
Oversee subscriptions, user access, entitlements, and permissions</p>
<p><strong>Data quality, compliance & governance</strong><br>
Monitor and ensure the integrity, availability, and accuracy of market data<br>
Ensure compliance with vendor licensing terms and usage policies<br>
Track user consumption and proactively align usage with entitled services<br>
Support and coordinate vendor audits and remediation activities<br>
Identify opportunities to optimise costs and licensing structures</p>
<p><strong>Platform & feed management</strong><br>
Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br>
Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br>
Produce and maintain accurate usage and compliance reporting</p>
<p><strong>Controls & optimisation</strong><br>
Conduct periodic reviews and recertification of market data services<br>
Identify unused or underutilised subscriptions and implement optimisation plans<br>
Drive continuous improvement in data governance and cost efficiency</p>
<p><strong>Projects & documentation</strong><br>
Support key technology and transformation initiatives (CTB/RTB), including system implementations<br>
Maintain clear documentation, knowledge base materials, and user guidance for market data services</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li>
<li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li>
<li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li>
<li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li>
<li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li>
<li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li>
</ul>
<h4>Benefits</h4>
<p>Contract until the end of the year.<br>
Salary to be discussed.</p></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a highly motivated market data application support to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p>
<p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p>
<h4>Key responsibilities</h4>
<p><strong>Market data vendor & contract management</strong><br>
Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br>
Manage vendor contracts, renewals, amendments, and licensing agreements<br>
Oversee subscriptions, user access, entitlements, and permissions</p>
<p><strong>Data quality, compliance & governance</strong><br>
Monitor and ensure the integrity, availability, and accuracy of market data<br>
Ensure compliance with vendor licensing terms and usage policies<br>
Track user consumption and proactively align usage with entitled services<br>
Support and coordinate vendor audits and remediation activities<br>
Identify opportunities to optimise costs and licensing structures</p>
<p><strong>Platform & feed management</strong><br>
Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br>
Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br>
Produce and maintain accurate usage and compliance reporting</p>
<p><strong>Controls & optimisation</strong><br>
Conduct periodic reviews and recertification of market data services<br>
Identify unused or underutilised subscriptions and implement optimisation plans<br>
Drive continuous improvement in data governance and cost efficiency</p>
<p><strong>Projects & documentation</strong><br>
Support key technology and transformation initiatives (CTB/RTB), including system implementations<br>
Maintain clear documentation, knowledge base materials, and user guidance for market data services</p>
<h4>Requirements</h4>
<li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li>
<li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li>
<li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li>
<li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li>
<li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li>
<li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li>
<h4>Benefits</h4>
<p>Contract until the end of the year.<br>
Salary to be discussed.</p></p><p></p>
<p><h4>About the role</h4>
<p>We are hiring a results-driven collections specialist to take ownership of past-due accounts and drive consistent payment recovery. This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue. You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions. This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily.</p>
<h4>What you’ll be responsible for</h4>
<p><strong>Collections & payment recovery</strong><br>
Make 100+ outbound calls daily to customers with overdue invoices<br>
Follow up consistently via calls and emails until payment resolution<br>
Navigate gatekeepers and reach decision-makers responsible for payments<br>
Handle objections and drive conversations toward payment commitments</p>
<p><strong>Billing issues & case resolution</strong><br>
Investigate billing discrepancies and customer concerns<br>
Identify root causes of delays and work toward resolution<br>
Coordinate internally to resolve issues impacting payments</p>
<p><strong>CRM management & documentation</strong><br>
Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar)<br>
Track customer interactions, payment commitments, and next steps<br>
Ensure no account is left unattended or without follow-up</p>
<p><strong>Customer communication</strong><br>
Communicate clearly and professionally with customers<br>
Provide updates on payment status and issue resolution<br>
Maintain a balance between firmness and professionalism in collections conversations</p>
<p><strong>Process improvement & reporting</strong><br>
Identify recurring issues impacting collections<br>
Share insights to improve processes and recovery rates<br>
Maintain consistency in daily activity and reporting</p>
<h4>Must-have experience & skills (non-negotiables)</h4>
<ul>
<li>Proven experience in collections, accounts receivable, or high-volume outbound calling roles</li>
<li>Comfortable making 100+ outbound calls per day consistently</li>
<li>Strong objection-handling and negotiation skills</li>
<li>Experience using CRM tools (Salesforce or similar)</li>
<li>Excellent verbal and written English communication skills</li>
<li>High attention to detail and accuracy in documentation</li>
<li>Ability to manage multiple accounts and follow-ups simultaneously</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are persistent and follow up until resolution</li>
<li>You are confident handling difficult conversations</li>
<li>You thrive in a target-driven, high-activity environment</li>
<li>You take ownership of your performance and results</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Daily call volume (100+ calls/day)</li>
<li>Number of payments collected / accounts resolved</li>
<li>Follow-up consistency and response time</li>
<li>Accuracy of CRM updates and documentation</li>
<li>Reduction in outstanding receivables</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Infrastructure and Systems Engineer is responsible for designing, implementing, maintaining, and optimizing the organization's IT infrastructure and systems to ensure high availability, security, reliability, and performance of business operations.</p><p>Key Responsibilities</p><ul><li>Design, implement, and maintain IT infrastructure including servers, storage systems, virtualization platforms, and network services.</li><li>Monitor system performance, availability, and capacity to ensure efficient operation.</li><li>Install, configure, upgrade, and troubleshoot Windows and Linux server environments.</li><li>Manage and maintain Active Directory, DNS, DHCP, file services, and related infrastructure components.</li><li>Support virtualization technologies such as VMware, Hyper-V, or similar platforms.</li><li>Implement and maintain backup, disaster recovery, and business continuity solutions.</li><li>Monitor infrastructure security and support cybersecurity initiatives to protect organizational assets.</li><li>Perform preventive maintenance, system patching, and upgrades.</li><li>Troubleshoot and resolve infrastructure, server, and system-related issues.</li><li>Prepare and maintain technical documentation, system configurations, and operational procedures.</li><li>Coordinate with vendors, service providers, and internal teams to support infrastructure projects and operational requirements.</li><li>Ensure compliance with company policies, industry standards, and best practices.</li></ul><p>Technical Skills</p><ul><li>Strong knowledge of Windows Server and Linux operating systems.</li><li>Basic understanding of Active Directory, DNS, DHCP, Group Policy, and Microsoft services.</li><li>Familiarity with virtualization technologies such as VMware and Hyper-V.</li><li>Knowledge of backup and disaster recovery concepts.</li><li>Understanding of networking concepts such as TCP/IP, VLANs, routing, and firewalls.</li><li>Basic knowledge of cloud platforms such as Microsoft Azure or AWS is an advantage.</li><li>Ability to analyze system logs and troubleshoot technical issues.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and teamwork abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Excellent organizational and documentation skills.</li><li>Strong attention to detail and commitment to service quality.</li></ul><p>Working Conditions</p><ul><li>Office and data center environments.</li><li>May require after-hours support, maintenance activities, and emergency response during critical incidents.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s Degree in Information Technology, Computer Engineering, Computer Science, Information Systems, Telecommunications Engineering, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in IT infrastructure or systems administration are an advantage.</p><h2>Application Note</h2><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The LIMS Application Technical Support role is responsible for providing technical and functional support for the Laboratory Information Management System (LIMS), ensuring smooth laboratory operations, accurate data processing, and effective system performance across laboratory workflows.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for LIMS users and laboratory staff.</li><li>Troubleshoot and resolve LIMS application issues (functional and technical).</li><li>Support laboratory workflows including sample tracking, test results, and reporting processes.</li><li>Assist users in system navigation, data entry, and report generation.</li><li>Monitor system performance and report issues or inconsistencies.</li><li>Coordinate with IT and vendor teams to resolve complex system problems.</li><li>Support system configuration, updates, testing, and implementation of enhancements.</li><li>Ensure accuracy and integrity of laboratory data within the LIMS system.</li><li>Maintain user guides, system documentation, and support procedures.</li><li>Support training of laboratory staff and new users on LIMS usage.</li></ul><p>Working Conditions</p><p>Office and laboratory-based environment. May require coordination with laboratory staff and occasional support during system updates or operational activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Laboratory Science, Chemistry, Biology, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</p><h2>Technical Skills</h2><ul><li>Basic understanding of Laboratory Information Management Systems (LIMS).</li><li>Familiarity with laboratory workflows and sample management processes (advantage).</li><li>Basic knowledge of databases and reporting systems.</li><li>Troubleshooting and problem-solving skills.</li><li>Understanding of IT support and application systems.</li><li>Proficiency in Microsoft Office applications.</li></ul><h2>Soft Skills</h2><ul><li>Strong communication and teamwork abilities.</li><li>Attention to detail and accuracy (critical for laboratory data).</li><li>Good analytical and problem-solving skills.</li><li>Ability to follow procedures and work under supervision.</li><li>Willingness to learn laboratory systems and processes.</li></ul><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The CMMS Engineer is responsible for managing, developing, and optimizing the Computerized Maintenance Management System (CMMS) to support effective maintenance planning, asset management, work order control, and equipment reliability across the organization.</p><p>Key Responsibilities</p><ul><li>Administer and maintain the CMMS platform to ensure accurate and efficient maintenance operations.</li><li>Create, update, and manage equipment master data, asset registers, and maintenance plans.</li><li>Generate and manage work orders, preventive maintenance schedules, and maintenance notifications.</li><li>Monitor maintenance activities and ensure timely completion of work orders.</li><li>Analyze maintenance data to identify trends, failures, and improvement opportunities.</li><li>Develop KPIs, dashboards, and performance reports related to maintenance activities.</li><li>Support maintenance planning and scheduling with operations and maintenance teams.</li><li>Ensure data accuracy, integrity, and consistency within the CMMS system.</li><li>Assist in system upgrades, configuration, testing, and implementation of improvements.</li><li>Provide training and technical support to CMMS users.</li><li>Coordinate with engineering, procurement, and maintenance teams for effective asset management.</li><li>Ensure compliance with company maintenance standards and asset management best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Engineering, Information Technology, or related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic exposure in maintenance systems or asset management is an advantage.</p><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of CMMS/EAM systems and maintenance workflows.</li><li>Understanding of preventive and corrective maintenance concepts.</li><li>Familiarity with data analysis and reporting tools.</li><li>Basic knowledge of asset management principles.</li><li>Awareness of industrial maintenance operations and equipment lifecycle.</li><li>Proficiency in Microsoft Excel and reporting tools.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong willingness to learn and develop technical skills.</li><li>Good analytical and problem-solving abilities.</li><li>Strong attention to detail and data accuracy.</li><li>Good communication and teamwork skills.</li><li>Ability to manage tasks under supervision and meet deadlines.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based with occasional site visits. May require support during maintenance shutdowns or system updates.</p><p><strong>Application Note</strong> :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry High proficiency in data analysis is a must-have Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis High-level stakeholder management experience with the ability to influence across functions Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively Commitment to leading by example and developing your team through in-depth training and mentorship</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p>
<p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p>
<p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p>
<p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p>
<p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p>
<p> <strong>Main tasks and responsibilities </strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li>
<li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li>
<li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li>
<li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li>
<li>Develops and maintains performance management policies, guidelines, reports and tools.</li>
<li>Supports the cascading of corporate objectives into departmental and individual goals.</li>
<li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li>
<li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li>
<li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li>
<li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li>
<li>Supports development and tracking of Performance Improvement Plans (PIPs).</li>
<li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li>
<li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li>
<li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li>
<li>Collaborates with Learning & Development to align performance outcomes with development plans. </li>
<li>Assists in competency framework design, assessment, and gap analysis. </li>
<li>Supports leadership development and capability-building initiatives.</li>
<li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li>
<li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p>
<p> <strong> </strong> </p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Renewable & ESS Engineer is responsible for providing specialized technical support for the integration, operational planning, and performance monitoring of Variable Renewable Energy (VRE) and Energy Storage Systems (ESS) within the OETC transmission network. The role supports the development and implementation of dispatch strategies for solar, wind, and battery assets to enhance grid stability, improve renewable energy utilization, and reduce operational constraints. The Senior Engineer analyzes renewable generation forecasts, monitors Battery Energy Storage System (BESS) State-of-Charge (SoC) and performance indicators, and supports the verification of Inverter-Based Resources (IBR) compliance with the technical requirements of the Grid Code and Transmission Security Standards.</p><p>Support the daily integration and scheduling of renewable energy resources by performing technical analysis to optimize dispatch and minimize curtailment. Analyze and support the operational strategy for Energy Storage Systems (ESS/BESS), including charging and discharging cycles for peak shaving, frequency response, and system reliability requirements. Assess the performance of forecasting tools for solar and wind generation and recommend improvements to reduce system imbalances. Review Inverter-Based Resource (IBR) technical performance and support compliance verification against Grid Code requirements for fault ride-through, voltage control, and frequency support. Monitor BESS State-of-Charge (SoC), availability, and health indicators to support readiness for critical grid services. Conduct performance analysis of renewable plants, identify deviations from forecasted output, and coordinate with relevant teams on corrective actions. Provide technical input to the Ancillary Services section on the role of BESS in fast frequency response (FFR), operating reserves, and other flexibility services. Participate in the technical review of new renewable and ESS project commissioning requirements to support smooth integration into the LDC dispatch environment. Prepare, review, and update Standard Operating Procedures (SOPs), guidelines, and technical instructions related to VRE and energy storage operations. Share technical knowledge with engineers and operators and support capability building in renewable energy technologies, ESS, and inverter-based power systems.</p><p>Knowledge and Understanding of Asset Management, QHSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix. Undertake additional responsibilities depending on Management and Business requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Electrical Power Engineering (Master s specializing in Renewable Energy or Power Systems preferred )</li><li>Professional Experience: Minimum of 5 years of experience, in areas of Power System operations, Renewable Energy integration, Energy Storage System or Invertor Based resource management.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for overall performance of Personal Banking Group (PBG) Mass Segments (Children Banking/Salaried Banking/Najahi Business Banking). Responsible to achieve business growth targets, profitability, implementing strategy, achieve digital transformation of segments, people management/staff development. Principal Accountabilities o To establish, maintain productivity of a portfolio of various mass segment customers within Personal Banking in line with budgetary target of the management. The objective is to generate revenue for the Bank through ensuring professional management of each segment by growing the segment and increasing cross-sell among existing customers operating within direction and guidance of the Bank's policies. o Ensuring each Business head has strategy to achieve annual budget and medium-term growth plans. A regular review of the strategy implementation to ensure that targeted progress is achieved o Contribute to overall strategy formulation in discussion with the General Manager bringing to attention market knowledge, competitor analysis, innovation, efficiency, customer service improvement ideas, process reengineering, and structuring profitable retail/investment deals. o Monitor market and competitor activities and strategies to ensure that opportunities for new business are not overlooked and bank's market share is retained in all the segments under management. o Remain up-to-date in coaching segment managers as a technical resource/advisor to the Division on matters, e.g. new clients, product suitability and market trend. o Provide expertise, experience and training to team members to enhance quality of work, efficiency and results. o Ensures that all marketing/administrative/HR functions including advertisement promotions, market feedback, regular customer calls, periodic reviews of portfolios, training, staff development etc are performed. Creating talent pool for key positions and keeping attrition rate under control while ensuring staff is highly motivated, well-trained continuously on new skill sets and satisfied with their role and assigned KPls</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven leader with successful track record in Personal Banking and managing multiple diverse customer segments o Post graduate in Business Management, Finance, or Marketing with over 15 years of banking and exposure to different areas of Personal, Private or Corporate Banking o Experience in managing large and diverse teams o Excellent oral and written communication skills so as to communicate credibly and effectively with all levels of staff and external agencies. o Good interpersonal skills, tact, maturity, flexibility and an empathic approach. Excellent communication and presentation skills. o Strong Knowledge of PC/IT/MIS operations.</p><p></p></section>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to FUELS Department personnel. Responsible for the overall program management of FUELS assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p><p>Job Duties & Responsibilities</p><ul><li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to FUELS.</li><li>Oversees reconstitution and preservation plan for FUELS based upon requirements and the Performance Work Statement (PWS), to include the calibration of meters, gauges and tools, functional testing of pumping systems and hydrostatic testing of fuel hoses.</li><li>Tracks FUELS deployments, ensuring timely delivery of assets.</li><li>Answers inquiries from Program Management and sites concerning various requests from the USAF and external agencies.</li><li>Attends staff meetings and provides management reports and briefings, as required.</li><li>Provides assistance, guidance and coordination on revisions of FUELS maintenance actions in response to changes in Air Force Publications, Technical Orders and the PWS.</li><li>Oversees Product Quality Deficiency Reports from submission to resolution.</li><li>Creates, coordinates, implements, and revises FUELS Standard Operating Procedures, Work Instructions and Training Plans, as required.</li><li>Conducts periodic staff assistance visits to all sites.</li><li>Performs other duties and TDY travel as directed by management.</li><li>Performs duties of Site Manager in Site Manager s absence.</li><li>Manages basic support services and accompanying labor force for assigned location.</li><li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li><li>Ensure that all requirements are met as defined in the Performance Work Statement.</li><li>Communicate new requirements, concerns, and issues to PMO for resolution.</li><li>Ensure that requirements are met for employee health, morale, and welfare.</li><li>Ensure that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li><li>Effectively manage any employee management issues that may arise.</li><li>Closely supervises equipment and material within assigned area of responsibility.</li><li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li><li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li><li>Submits timely reports required by the United States Government.</li><li>Conducts regular property inventories.</li><li>Perform other duties as assigned.</li></ul><p>Management Responsibility</p><ul><li>Provides functional management for FUELS issues program wide.</li><li>Manages day-to-day operations as assigned by Site Manager.</li><li>Performs Site Manager duties in Site Manager s absence.</li></ul><p>Knowledge & Skills</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li><li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li><li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li><li>Must be able to obtain and maintain a SECRET US Government Clearance.</li><li>Note: US Citizenship is required to obtain a SECRET Clearance.</li><li>Must have a High School Diploma or equivalent.</li><li>Bachelor s degree preferred but not required.</li><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li><li>Compliance with fire, safety, and environmental protection requirements.</li><li>Background displaying ability to staff, organize, lead and manage a diverse work force larger than 5 people, particularly Foreign Nationals (FNs).</li><li>Willingness to travel and work in various locations in the world.</li><li>Willingness to work shifts and extended hours in support of 24/7 operations.</li><li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li><li>Ability to exercise discretion and make effective decisions.</li><li>Solid communications skills, strong interpersonal skills.</li><li>Strong ability to work as a member of a diverse, dynamic team.</li><li>Outstanding problem-solving skills and sound judgment.</li><li>Must be capable of obtaining a flight line driver license when required by COR.</li><li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li></ul>
<p><h4>Facilities maintenance clerk</h4>
<p>The facilities maintenance clerk performs all technical support, administrative tasks and duties as required supporting the operations of the Amentum facilities maintenance staff. Responsible for PSO headquarters and GPMS sites' facilities special initiatives and preventive maintenance program, implementation of computerized maintenance management system (CMMS) and coordinating activities. Manages scheduling and tracking of work orders from initiation through completion. Updates, reviews, annotates and files all related historical records and assists facilities maintenance staff in submission of required reports. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Creates manual historical records for facilities maintenance assets that are subject to periodic maintenance.</li>
<li>Keeps facility maintenance record binders and electronic records up to date from various sources of information.</li>
<li>Assists in annual updating the real property listing for assigned site.</li>
<li>Keeps a technical library on facility maintenance and fixed equipment up to date.</li>
<li>Inputs equipment data and updates maintenance details in the computerized maintenance management system (when applicable).</li>
<li>Logs all scheduled and unscheduled work orders for the facilities maintenance team.</li>
<li>Receives and passes all completed work orders to the superintendent/supervisor for document review.</li>
<li>Prepares and submits a listing of completed and outstanding work orders to the superintendent/supervisor monthly.</li>
<li>Prepares facilities maintenance related briefings and reports.</li>
<li>Establishes a filing system for all office documents, files and project books concerning facilities maintenance.</li>
<li>Accompanies facilities maintenance staff on field and site visits, as necessary.</li>
<li>Performs other duties as assigned.</li>
<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level.</li>
<li>Must be proficient in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</li>
<li>Must have technical background to receive AutoCAD and CMMS (similar to Maximo) training if not currently qualified.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>May be required to operate material handling equipment.</li>
<li>High school diploma or equivalent required.</li>
<li>Three years' experience in performing administrative tasks required.</li>
<li>May be exposed to extreme noise from operating equipment.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. and performing extensive work handling/lifting equipment.</li>
<li>Must be able to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<p>Technical training in the use of computers to include administrative management software preferred.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: HSE Engineer (Health, Safety & Environment Engineer)</p><p>Reports To: HSE Manager / Operations Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR [REDACTED] per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The HSE Engineer is responsible for ensuring a safe working environment by developing, implementing, and monitoring health, safety, and environmental policies and procedures. The role focuses on risk reduction, regulatory compliance, and promoting a strong safety culture across all operations.</p><p>Key Responsibilities</p><ul><li>Develop, implement, and maintain HSE policies, procedures, and safety programs.</li><li>Conduct risk assessments, hazard identification, and job safety analyses (JSA).</li><li>Monitor workplace activities to ensure compliance with safety and environmental regulations.</li><li>Conduct safety inspections, audits, and site walkthroughs.</li><li>Investigate incidents, accidents, and near-misses, and prepare detailed reports with corrective actions.</li><li>Ensure compliance with local regulations and international safety standards.</li><li>Deliver safety training, toolbox talks, and awareness programs for employees and contractors.</li><li>Maintain HSE documentation, records, and reporting systems.</li><li>Support emergency response planning, drills, and preparedness activities.</li><li>Monitor environmental performance and ensure proper waste management and pollution control practices.</li><li>Coordinate with operations, maintenance, and project teams to ensure safe work practices.</li><li>Recommend improvements to reduce risks and improve workplace safety culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b><br>Bachelor s Degree in Environmental Engineering, Safety Engineering, Occupational Health & Safety, Chemical Engineering, or a related field.<br><b>Experience</b><br>Practical Experience: 0 (No prior work experience required)<br>Internship or academic experience in HSE or safety-related activities is an advantage.<br><b>Technical Skills</b><br>Basic understanding of HSE management systems (ISO 45001, ISO 14001).<br>Awareness of risk assessment and safety procedures.<br>Basic knowledge of incident reporting and investigation methods.<br>Ability to assist in safety inspections and training activities.<br>Understanding of environmental compliance concepts.<br>Basic proficiency in Microsoft Office and reporting tools.<br><b>Soft Skills</b><br>Strong willingness to learn and develop professionally.<br>Good communication and teamwork abilities.<br>Strong attention to detail.<br>Ability to follow procedures and work under supervision.<br>Basic problem-solving mindset.<br><b>Working Conditions</b><br>Office, field, and site-based environments. May require site inspections and participation in safety drills and emergency situations.<br><b>Application Note :</b><br>The applicant must be a job seeker.<br>The applicant must be an Omani national.<br>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.<br>The applicant must not have previously benefited from any training program funded by either the public or private sector.<br>The applicant must have no more than three (3) years of work experience.<br>The applicant must not be more than 38 years of age</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: OT Network Engineer</p><p>Reports To: IT Manager / Network Manager</p><p>Number of Vacancies: 2 Positions</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>The Network Engineer is responsible for designing, implementing, maintaining, and optimizing the organization's network infrastructure to ensure secure, reliable, and efficient connectivity across all business operations.</p><p>Key Responsibilities</p><ul><li>Design, configure, implement, and maintain LAN, WAN, WLAN, and network security solutions.</li><li>Monitor network performance and ensure high availability and reliability of network services.</li><li>Troubleshoot and resolve network connectivity, hardware, and performance issues.</li><li>Install, configure, and maintain routers, switches, firewalls, and wireless access points.</li><li>Manage network security controls and support cybersecurity initiatives.</li><li>Perform network upgrades, patches, and preventive maintenance activities.</li><li>Support the implementation of new network infrastructure projects and system enhancements.</li><li>Monitor network capacity and recommend improvements to meet business requirements.</li><li>Maintain network documentation, diagrams, and technical procedures.</li><li>Coordinate with vendors, service providers, and internal teams to support operational needs.</li><li>Ensure compliance with company policies, industry standards, and best practices.</li></ul><p>Working Conditions</p><p>Office and field-based work environments. May require on-call support, troubleshooting activities, and assistance during planned maintenance or emergency situations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor s Degree in Network Engineering, Computer Engineering, Information Technology, Computer Science, Telecommunications Engineering, or a related field.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in networking are an advantage.</p><p>Technical Skills</p><ul><li>Strong knowledge of TCP/IP, DNS, DHCP, VPN, VLAN, and routing protocols.</li><li>Basic experience with Cisco, Juniper, Huawei, Aruba, or similar networking technologies.</li><li>Understanding of firewalls, network security, and access control systems.</li><li>Familiarity with network monitoring and management tools.</li><li>Basic knowledge of wireless networking technologies and security practices.</li><li>Ability to read and interpret network diagrams and technical documentation.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Good organizational and documentation skills.</li><li>Attention to detail and commitment to service quality.</li></ul><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><br><b>Role Summary</b><p>The Sales Account Executive is responsible for driving revenue growth by managing client relationships, identifying new business opportunities, and closing sales. The role involves working closely with existing customers while also expanding the company’s client base across Oman.</p><br><b>Key Responsibilities</b><b>Sales & Business Development</b><ul><li>Identify and pursue new sales opportunities within assigned territory or industry</li><li>Generate leads through networking, referrals, and market research</li><li>Conduct client meetings, presentations, and product demonstrations</li><li>Develop and deliver compelling sales proposals and negotiations</li><li>Achieve monthly and annual sales targets</li></ul><b>Account Management</b><ul><li>Build and maintain strong relationships with existing clients</li><li>Act as the main point of contact for customer needs and queries</li><li>Monitor client satisfaction and ensure high retention rates</li><li>Identify upsell and cross-sell opportunities within accounts</li></ul><b>Market & Industry Awareness</b><ul><li>Track market trends, competitor activity, and customer needs in Oman</li><li>Provide feedback to management to refine sales strategies and offerings</li><li>Maintain knowledge of products/services and industry developments</li></ul><b>Sales Reporting & Administration</b><ul><li>Maintain accurate records in CRM systems</li><li>Prepare sales reports, forecasts, and pipeline updates</li><li>Ensure timely follow-ups and deal closures</li></ul><b>Requirements</b><b>Education</b><ul><li>Bachelor’s degree in Business, Marketing, or related field (preferred)</li></ul><b>Experience</b><ul><li>3–7 years of B2B sales experience (industry-specific experience may be required)</li><li>Proven track record of meeting or exceeding sales targets</li><li>Experience in the Oman or GCC market is a strong advantage</li></ul><b>Skills</b><ul><li>Strong negotiation and closing skills</li><li>Excellent communication and relationship-building abilities</li><li>Ability to work independently and manage a sales pipeline</li><li>Commercial awareness and customer-focused mindset</li><li>Proficiency in CRM tools (e.g., Salesforce, HubSpot, Dynamics)</li></ul><b>Language</b><ul><li>Fluent in English</li><li>Arabic is a plus (often preferred in Oman roles)</li></ul><p>#Li-GB2 #Li-Hybrid</p><br><br><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><br><p><br><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsable Solutions IA & UX base de Connaissances CSC F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein de Safran Aircraft Engines, la Direction de l'Engineering du Support et des Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités par l'expertise technique. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 30.000 moteurs. Elle assure le support des opérations clients en s'appuyant sur des représentants chez les compagnies aériennes et dans les ateliers de maintenance. Son ambition est d'être reconnue par les clients pour son expertise technique et son support adaptés à leurs besoins opérationnels.<br>Au sein du service Centre Support Clients (CSC) de SAFRAN Aircraft Engines, vous travaillerez en étroite collaboration avec l'équipe Front Office, Middle office et l'équipe de transformation digitale. L''équipe Front Office pour but d'assister les clients pour le compte de SAFRAN Aircraft Engines (CFM, Moteurs à Forte Puissance, MRO, Moteurs Militaires, …) et d'autres sociétés du groupe.<br>Vos missions consisteront à :<br>Gestion de la base de connaissance CSC:<br>•Poursuivre le déploiement du changement d'outil de la base de connaissance du Front Office afin d'améliorer efficacité et la qualité du support aux clients.<br>• Améliorer l'expérience utilisateur en appliquant le processus UX design à la base de connaissance actuelle.<br>• Travailler sur la mise à jour des processus en collaboration avec le back office pour améliorer l'expérience utilisateur de l équipe front office.<br>• Améliorer la base de connaissance actuelle afin de continuer le déploiement de l'IA<br>Développement de l'agentique IA dans nos processus CSC:<br>• Développer des agents ia sous copilot pour assister les équipes front office dans les activités quotidiennes et l'utilisation de la base connaissance.<br>• Développer pour l'équipe team leader des agents ia pour faciliter les activités de pilotages de l en cours csc<br>• Etudier les solutions concernant l'intégration vs le CRM<br>CRM amélioration de l'expérience utilisateur afin de gagner en efficacité en pilotant les évolutions outils nécessaires pour le Front Office:<br>• Travailler sur la répartition des activités entre un logiciel d'aide à l'utilisateur intègre au logiciel de traitement des questions CSC versus la base de connaissances existantes.<br>• Piloter les demandes d'évolutions en Lien avec les Team Leader et le responsable du Front office sous forme de rituel dans l'objectif de donner la visibilité aux membres du Front office.<br>Développer une solution permettant aux équipes Front office de connaitre l'ensemble des demandes d'évolution en cours afin d'éviter la génération de doublon.<br>Plan de progrès Front office:<br>• Perfectionner la qualité du support et l'image de marque de SAFRAN Aircraft Engines en accompagnant les équipes.<br>• Participer au développement des actions de progrès du CSC.</p><br><br><p>Poste en normal<br>Poste comportant du télétravail à la suite de la montée en compétence<br>Travail dans un environnement multiculturel et dans la langue anglaise</p><br><br><p>Connaissance en UX design<br>Connaissance en IA (Language, agentique,..)<br>Connaissance en conduite du changement<br>Méthodique<br>rigoureux<br>Curieux</p><br><br><br> </div>
<p><h4>Role summary</h4>
<p>A Coiled Tubing Field Specialist is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</p>
<p>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</p>
<h4>Essential responsibilities</h4>
<ul>
<li>Lead and supervise complex coiled tubing operations at the wellsite</li>
<li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li>
<li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li>
<li>Act as the primary technical authority on location during operations</li>
<li>Monitor and interpret real-time operational data and make critical field decisions</li>
<li>Troubleshoot complex surface and downhole equipment issues during live operations</li>
<li>Ensure strict adherence to well control standards and HSE procedures</li>
<li>Lead toolbox talks, risk assessments, and operational briefings</li>
<li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li>
<li>Mentor and train Field Specialists I/II and Field Operators</li>
<li>Support job planning reviews and post-job reporting and evaluation</li>
<li>Work with minimal supervision and may act as deputy or acting supervisor on location</li>
<li>Hold significant technical authority during job execution</li>
<li>Be accountable for operational integrity, safety, and efficiency in complex jobs</li>
</ul>
<h4>Essential requirements of the role (experience / skills / competencies)</h4>
<p><strong>Years of experience:</strong> 8-12+ years</p>
<p><strong>Field of experience:</strong> 5-8+ years in coiled tubing (CT)</p>
<h4>Technical skills</h4>
<ul>
<li><strong>Advanced coiled tubing operations</strong><br>
Full understanding of coiled tubing unit (CTU) operation and limitations<br>
Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations<br>
Knowledge of tubing fatigue management, depth control, and real-time operational adjustments
</li>
<li><strong>Pressure control & well control systems</strong><br>
Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems<br>
Pressure testing procedures and barrier verification<br>
Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses)
</li>
<li><strong>Downhole tools & job design support</strong><br>
Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools<br>
Ability to interpret job programs and ensure correct tool selection and assembly<br>
Troubleshooting downhole tool performance issues
</li>
<li><strong>Pumping & stimulation operations</strong><br>
Operation and coordination of high-pressure pumping systems<br>
Understanding of fluid systems, nitrogen applications, and stimulation treatments<br>
Monitoring and adjusting pressure, rate, and volume during operations
</li>
<li><strong>Real-time data monitoring & interpretation</strong><br>
Reading and interpreting surface parameters (pressure, depth, tension, pump rates)<br>
Use of real-time data acquisition systems during operations<br>
Making operational decisions based on live data trends
</li>
<li><strong>Equipment setup, maintenance & troubleshooting</strong><br>
Advanced knowledge of CTU hydraulic, mechanical, and control systems<br>
Ability to diagnose equipment failures and coordinate repairs<br>
Ensuring readiness of all surface and downhole equipment before operations
</li>
<li><strong>Wellsite execution & leadership technical input</strong><br>
Ability to translate job programs into safe field execution steps<br>
Supporting supervisor in operational decision-making<br>
Ensuring technical compliance with engineering design and client requirements
</li>
<li><strong>HSE & well control systems integration</strong><br>
Strong application of well control principles in live operations<br>
Integration of HSE requirements into technical execution (PTW, JSA, barrier management)<br>
Emergency response technical readiness
</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li><strong>Leadership in the field</strong><br>
Leads execution of coiled tubing operations on location when required<br>
Guides operators and ensures tasks are performed correctly and safely<br>
Sets the tone for discipline and operational control at the wellsite
</li>
<li><strong>Communication (strong and precise)</strong><br>
Communicates clearly with Field Supervisor, client representatives, and crew<br>
Gives accurate, real-time operational updates during critical jobs<br>
Ensures instructions are understood and correctly executed
</li>
<li><strong>Decision-making under pressure</strong><br>
Makes quick, sound decisions during live well operations<br>
Balances safety, operational efficiency, and job objectives<br>
Knows when to escalate issues versus taking corrective action
</li>
<li><strong>Situational awareness</strong><br>
Continuously monitors wellsite conditions, equipment behavior, and crew activity<br>
Identifies risks early and prevents escalation into incidents<br>
Maintains full awareness during high-pressure operations
</li>
<li><strong>Problem-solving ability</strong><br>
Resolves operational and equipment issues in real time<br>
Applies practical field experience to troubleshooting complex situations<br>
Supports engineering solutions with field insight
</li>
<li><strong>Mentoring & coaching</strong><br>
Trains and develops Field Operators (I, II, III)<br>
Shares technical knowledge and reinforces best practices<br>
Helps build team competency and performance
</li>
<li><strong>Accountability & ownership</strong><br>
Takes responsibility for assigned operations and outcomes<br>
Ensures procedures and standards are strictly followed<br>
Owns both success and issues in field execution
</li>
<li><strong>Team coordination & collaboration</strong><br>
Works effectively with multi-service teams (wireline, pumping, nitrogen, client representatives)<br>
Aligns activities to avoid conflicts and ensure smooth operations<br>
Maintains strong working relationships in high-pressure environments
</li>
<li><strong>Adaptability & resilience</strong><br>
Handles long shifts, remote locations, and changing job conditions<br>
Adapts quickly to unexpected well behavior or operational changes
</li>
</ul>
<h4>Tools or software (required / preferred)</h4>
<p>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</p>
<h4>Education qualifications</h4>
<p>Diploma or technical certificate or bachelor’s degree.</p>
<h4>Industry background or experience (required / preferred)</h4>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we provide clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>