School principal Jobs in Oman
1706 Jobs Found
<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p> </p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p> </p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p> </p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p> </p><p><strong> Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>
<p>LOGISTICS MANAGER HEALTHCARE SECTOR Job Summary We are seeking an experienced and highly organized Logistics Manager to oversee tender management, import order processing, supply chain coordination, and logistics operations within the healthcare sector. The role will involve managing healthcare products and supplies for both government and private-sector customers, including coordination with government entities, principal companies, suppliers, freight forwarders, logistics providers, finance teams, and internal departments. The successful candidate will be responsible for ensuring the smooth and timely execution of tenders, purchase orders, imports, deliveries, and supply operations while maintaining compliance with contractual, regulatory, and documentation requirements.</p><p>Key Responsibilities</p><p>Tender Management</p><ul><li>Monitor tender portals, newspapers, and relevant sources to identify business opportunities from entities including SQU, Oman Tender Board, Ministry of Health (MOH), Royal Hospital, SQCCC, Ministry of Agriculture and Fisheries, and Ministry of Education.</li><li>Coordinate regular visits to relevant government institutions to review newly announced tenders and procurement opportunities.</li><li>Coordinate tender participation inquiries with principal companies suppliers.</li><li>Obtain quotations, technical information, product specifications, and supporting documentation from suppliers and principal companies.</li><li>Analyze historical tender data, awarded contracts, market pricing, and pricing trends.</li><li>Develop competitive pricing strategies in coordination with principal companies and internal stakeholders.</li><li>Prepare and coordinate technical and commercial bid proposals.</li><li>Compile, review, and submit complete tender documentation in accordance with tender requirements.</li><li>Ensure compliance with tender specifications, submission requirements, deadlines, and contractual conditions.</li><li>Prepare customized quotations and commercial proposals for private-sector customers.</li><li>Verify pricing, product specifications, availability, and delivery commitments prior to submission.</li><li>Coordinate the processing of Bid Bonds and Performance Bonds with the relevant departments and financial institutions.</li><li>Coordinate with the Finance Department regarding pricing, cost analysis, financial clarifications, and tender-related requirements.</li><li>Supervise and support the smooth execution of tender awards and subsequent supply operations.</li></ul><p>Import & Order Management</p><ul><li>Review and process Local Purchase Orders (LPOs) received from government and private-sector customers.</li><li>Generate sales orders in the ERP system and establish appropriate delivery schedules.</li><li>Maintain accurate Excel-based delivery schedules for parallel tracking and monitoring of orders.</li><li>Maintain monthly order follow-up, tracking, and reminder systems.</li><li>Manage orders with principal companies and suppliers from order placement through final delivery.</li><li>Track project timelines, order status, shipment progress, and delivery milestones.</li><li>Maintain accurate and up-to-date records of projects, tenders, purchase orders, shipments, and deliveries.</li><li>Coordinate shipments with principal companies, freight forwarders, customs clearance agents, and logistics providers.</li><li>Oversee the complete order fulfillment process, from order placement until receipt at the company warehouse or delivery to the customer.</li><li>Handle tender, logistics, import, and supply-related correspondence with customers, suppliers, principal companies, and service providers.</li><li>Coordinate government delivery planning with the NP Stores and relevant internal departments.</li><li>Ensure timely delivery and compliance with contractual obligations and agreed delivery schedules.</li><li>Proactively identify and minimize supply chain delays through effective planning, coordination, and follow-up.</li><li>Ensure compliance with local regulations, import requirements, customs procedures, and documentation standards.</li></ul><p>Departmental Supervision & Coordination</p><ul><li>Supervise overall tender, import, order management, and logistics operations within the department.</li><li>Coordinate effectively with Sales, Finance, Stores, Regulatory Affairs, and other relevant departments.</li><li>Monitor operational performance and ensure timely completion of assigned tasks.</li><li>Develop efficient systems for tender tracking, order follow-up, delivery monitoring, and supplier coordination.</li><li>Identify operational risks and implement corrective actions to improve efficiency and service delivery.</li><li>Maintain professional relationships with government entities, private healthcare customers, suppliers, principal companies, and logistics partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Logistics, Supply Chain Management, Business Administration, Healthcare Management, or a related field.</li><li>Minimum 10 years of relevant experience in logistics, tender management, import operations, supply chain, or order management.</li><li>Experience in the healthcare, pharmaceutical, medical equipment, or medical supplies sector is highly preferred.</li><li>Proven experience dealing with government tenders and private-sector customers in Oman.</li><li>Strong knowledge of import procedures, shipping documentation, customs requirements, and supply chain operations.</li><li>Experience working with ERP systems and advanced knowledge of Microsoft Excel.</li><li>Strong analytical, negotiation, coordination, and problem-solving skills.</li><li>Excellent communication and follow-up skills.</li><li>Ability to manage multiple tenders, orders, shipments, and deadlines simultaneously.</li><li>Preferred Skills: Government tender and procurement experience. Experience dealing with healthcare institutions and government entities. Knowledge of medical products, pharmaceuticals, or healthcare supplies. Strong supplier and principal-company relationship management skills. Excellent written and verbal communication skills in English. Arabic language skills are an advantage. Strong attention to detail and ability to work under pressure.</li><li>Key Competencies: Tender & Contract Management, Import & Logistics Operations, Supply Chain Coordination, Government Procurement, Order Fulfillment, Supplier & Principal Management, Pricing & Cost Analysis, Negotiation Skills, ERP & Microsoft Excel, Planning & Organization, Compliance & Documentation, Leadership & Team Coordination.</li></ul>
<h2 class="h5">Job description</h2>
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<br>عقد دوام كامل - المركز المؤسسي الرئيسي + زيارات ميدانية منتظمة لفروع المدرسة (عمان).<strong>نوع العقد وموقع العمل</strong>قيادة الجانب الأكاديمي والتربوي في جميع فروع مدرسة القارئ العبقري، وضمان تنفيذ المناهج بجودة عالية، وتعظيم الأثر التربوي على العباقرة والمعلمات والفريق الأكاديمي بما يحقق رؤية المدرسة في بناء جيل قرآني مبدع يحمل خماسية السكينة.<strong>الهدف العام من الوظيفة</strong><ol><li>وضع وتنفيذ الاستراتيجية الأكاديمية السنوية بالتنسيق مع الرئيس التنفيذي.</li><li>الإشراف الكامل على تنفيذ المناهج (القرآن، البيان، العلوم الشرعية، STEAM، القراءة والكتابة، خماسية العمل، خماسية اللعب، خماسية النوم والصحة).</li><li>ضمان دمج قيم خماسية السكينة في جميع البرامج والأنشطة اليومية.</li><li>الإشراف المباشر على مديرة الفروع (CAO الميداني) ومسؤولة المناهج والمحتوى ومسؤولة جودة أكاديمية.</li><li>تطوير وتحديث المناهج (خاصة إدخال دواوين جديدة للبيان، أصول الفقه، منهج «تلقين الصبيان»).</li><li>متابعة جودة التدريس والتقييم الأكاديمي عبر الزيارات الميدانية والتقارير.</li><li>الإشراف على برامج تعظيم الأثر الأكاديمي (تعليم القرآن والبيان للمعلمات والعباقرة، برامج STEAM، مجلات العباقرة).</li><li>التنسيق مع مدير الموارد البشرية لتدريب وتطوير المعلمات (خاصة معلمات المجال الأول).</li><li>المساهمة في خطة تعظيم الأثر العامة للمدرسة ومتابعة تنفيذها أكاديميًا.</li><li>إعداد التقارير الأكاديمية الدورية للرئيس التنفيذي ومجلس الإدارة.</li></ol><strong>المهام والمسؤوليات</strong><ul><li>نسبة تحقيق أهداف المنهج القرآني والبياني (حفظ، تلاوة، تدبر، إلخ).</li><li>نسبة رضا أولياء الأمور عن الجانب الأكاديمي (≤ ٩٠٪).</li><li>نسبة المعلمات اللاتي يحققن الحد الأدنى الإلزامي من حفظ القرآن والبيان.</li><li>عدد المشاريع والمبادرات الإثرائية الناجحة (STEAM، مجلات، مسابقات).</li><li>نتائج تقييم جودة التدريس (زيارات ميدانية).</li><li>معدل التقدم الأكاديمي للعباقرة (خاصة الذين أكملوا «القارئ العبقري»).</li><li>مستوى دمج خماسية السكينة في الفصول (قياس دوري).</li></ul><strong>مؤشرات الأداء (KPIs)</strong><ul><li>درجة الماجستير فأعلى في التربية أو العلوم الشرعية أو تخصص ذي صلة.</li><li>خبرة لا تقل عن ٧-١٠ سنوات في القيادة الأكاديمية للمدارس أو المؤسسات التعليمية.</li><li>معرفة عميقة بالمناهج الإسلامية (خاصة القرآن والبيان) والمناهج الحديثة (STEAM).</li><li>مهارات قيادية وإشرافية ممتازة وقدرة على بناء فريق.</li><li>إلمام قوي بأساليب التقييم والجودة التعليمية.</li><li>مهارات تواصل وتفاوض عالية + إجادة اللغة العربية (والإنجليزية ميزة).</li><li>التزام عملي بخماسية السكينة وقدرة على نقلها.</li></ul><strong>الكفاءات والمؤهلات</strong>يلتزم بتعظيم أثره الشخصي على المعلمات والعباقرة وأولياء الأمور من خلال: تقديم دورات وورش داخلية في القرآن والبيان، إعداد محتوى تربوي مستمر (كتب، تسجيلات، خطط)، متابعة تنفيذ خطة تعظيم الأثر الأكاديمية، وتوريث المعرفة للأجيال اللاحقة (صدقة جارية). ويُقيَّم جزء من أدائه السنوي بناءً على الأثر الممتد خارج أسوار المدرسة.<strong>اشتراطات تعظيم الأثر</strong>حسب الخبرة والمؤهلات + بدلات ميدانية + حوافز أداء سنوية مرتبطة بمؤشرات الأداء (KPIs).<strong>نطاق الراتب</strong>قِيَمُ العلم (القرآن * البيان * العلوم الكونية * القراءة * الكتابة) مع دعم قوي لأعمدة العبادة والعمل والصحة.<strong>عمود الخماسية الذي يحمله</strong>خطة تعظيم الأثر، سياسة دمج خماسية السكينة في المناهج، سياسة تعظيم تعليم القرآن والبيان (الوجوه الست + إدخال دواوين جديدة)، سياسة تطوير مناهج العلوم الشرعية (تلقين الصبيان + أصول الفقه)، سياسة دمج منهج STEAM، سياسة الترشيق المالي والتركيز على الأثر الممتد.<strong>سياسة العيسري المُطبَّقة</strong>
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<p>We're hiring for our client in Oman. Position: Principal Strategic Planning Reporting to: Head of Strategy & Strategic Planning Job purpose Lead and direct the identification of Company's internal and external strategic issues and opportunities to develop and achieve Groups short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for the Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle. The position will act in accordance with the Groups Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omanis government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Building and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders. Management of interfaces between Strategy and Assets Establish the short and long-term Strategy for company and translate it into business plans with objectives for further measurement of success and support the achievement of the company's strategic objectives Capture relevant input required for the Financial Planning Models including scenario planning. Develop the annual business plan for the achievement of the Groups vision Support the development of Business strategies and plans to maximize value for the Group Lead / execute the complex analysis of external economic conditions and assess (business & financial) impact on the Group operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure the Group stays current with and ahead of the market and competition Lead the development of integrated financial models & forecasting to analyse data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects / initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include: Relevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies) Accurate / updated complex financial models to evaluate Group financial plans Advise the ELT and/or the Board and other key stakeholders to contribute to strategic financial planning discussions Lead the creation and implementing consolidated strategic planning processes at company by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans. Lead the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders. Incorporate strategies, tactics in the business plans, to provide results to the forefront. Work closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs. Provide insights associated with key variance / trends arising from reports, forecasts and plans Works effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved Key interactions Internal: SAOC Streams & Assets External: Staffing specialized Contractors, Vendors & Suppliers | Financial Institutions (such as banks) | Lenders | Investors Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree with financial background (Finance, Economics, or relevant areas) - required</li><li>Postgraduate / Finance degree (required)</li><li>English fluent (required) | Arabic fluent (preferred)</li><li>A minimum of 10-12 years of relevant post degree qualification experience</li><li>Strong Strategic Financial Planning & Strategy development & implementation background and experience.</li><li>Relevant experience leading a similar senior role in a corporate environment for the Energy sector</li><li>Strong experience developing financial model forecasting, Strong experience developing complex financial models to evaluate financial plans</li><li>Strategist background.</li><li>Soft Leadership and people management skills</li><li>Demonstrated strategic orientation</li><li>Advanced business and financial analytical skills</li><li>Ability to influence internal and external stakeholders</li><li>Demonstrated leadership to develop high performing teams</li><li>Capable of inspiring and leading change</li><li>Strong analytical and communication skills, including verbal and written skills</li><li>Highly organized and ability to work independently and manage teams</li><li>Experience and ability to lead a team</li><li>Critical thinking and problem-solving skills</li><li>Detail oriented and self-motivated</li><li>Strong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint</li><li>Ability to handle and clearly communicate complex financial information</li><li>Ability to conduct financial and business negotiation</li></ul>
<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse & Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting & Financial Analysis</li><li>Contract & SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>
<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p><h4>Job summary</h4>
<p>Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
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<li>High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management,</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.</p><p>CORE WORK ACTIVITIES</p><p>Managing Hygience and Food Safety Operations</p><p>Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree</p>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p> Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to FUELS Department personnel. Responsible for the overall program management of FUELS assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p><p>Job Duties & Responsibilities</p><ul><li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to FUELS.</li><li>Oversees reconstitution and preservation plan for FUELS based upon requirements and the Performance Work Statement (PWS), to include the calibration of meters, gauges and tools, functional testing of pumping systems and hydrostatic testing of fuel hoses.</li><li>Tracks FUELS deployments, ensuring timely delivery of assets.</li><li>Answers inquiries from Program Management and sites concerning various requests from the USAF and external agencies.</li><li>Attends staff meetings and provides management reports and briefings, as required.</li><li>Provides assistance, guidance and coordination on revisions of FUELS maintenance actions in response to changes in Air Force Publications, Technical Orders and the PWS.</li><li>Oversees Product Quality Deficiency Reports from submission to resolution.</li><li>Creates, coordinates, implements, and revises FUELS Standard Operating Procedures, Work Instructions and Training Plans, as required.</li><li>Conducts periodic staff assistance visits to all sites.</li><li>Performs other duties and TDY travel as directed by management.</li><li>Performs duties of Site Manager in Site Manager s absence.</li><li>Manages basic support services and accompanying labor force for assigned location.</li><li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li><li>Ensure that all requirements are met as defined in the Performance Work Statement.</li><li>Communicate new requirements, concerns, and issues to PMO for resolution.</li><li>Ensure that requirements are met for employee health, morale, and welfare.</li><li>Ensure that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li><li>Effectively manage any employee management issues that may arise.</li><li>Closely supervises equipment and material within assigned area of responsibility.</li><li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li><li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li><li>Submits timely reports required by the United States Government.</li><li>Conducts regular property inventories.</li><li>Perform other duties as assigned.</li></ul><p>Management Responsibility</p><ul><li>Provides functional management for FUELS issues program wide.</li><li>Manages day-to-day operations as assigned by Site Manager.</li><li>Performs Site Manager duties in Site Manager s absence.</li></ul><p>Knowledge & Skills</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li><li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li><li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li><li>Must be able to obtain and maintain a SECRET US Government Clearance.</li><li>Note: US Citizenship is required to obtain a SECRET Clearance.</li><li>Must have a High School Diploma or equivalent.</li><li>Bachelor s degree preferred but not required.</li><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li><li>Compliance with fire, safety, and environmental protection requirements.</li><li>Background displaying ability to staff, organize, lead and manage a diverse work force larger than 5 people, particularly Foreign Nationals (FNs).</li><li>Willingness to travel and work in various locations in the world.</li><li>Willingness to work shifts and extended hours in support of 24/7 operations.</li><li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li><li>Ability to exercise discretion and make effective decisions.</li><li>Solid communications skills, strong interpersonal skills.</li><li>Strong ability to work as a member of a diverse, dynamic team.</li><li>Outstanding problem-solving skills and sound judgment.</li><li>Must be capable of obtaining a flight line driver license when required by COR.</li><li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li></ul>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p>
<p> Maintains a positive cost management index for kitchen and restaurant operations.</p>
<p> Utilizes budgets to understand financial objectives.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Manages the Food and Beverage departments (not catering sales).</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees all culinary, restaurant, beverage and room service operations.</p>
<p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>
<p> Provides excellent customer service to all employees.</p>
<p> Responds quickly and proactively to employee's concerns.</p>
<p> Provides a learning atmosphere with a focus on continuous improvement.</p>
<p> Provides proactive coaching and counseling to team members.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Monitors and maintains the productivity level of employees.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides excellent customer service.</p>
<p> Responds quickly and proactively to guest's concerns.</p>
<p> Understands the brand's service culture.</p>
<p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p>
<p> Sets service expectations for all guests internally and externally.</p>
<p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p>
<p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Conducts performance reviews in a timely manner.</p>
<p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Complies with all corporate accounting procedures.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>