Operation Specialist Jobs in Oman
2043 Jobs Found
<p>We are seeking a driven, persuasive, and professional <strong>Female Immigration Sales Specialist</strong> to join our growing team in Muscat. If you have strong communication skills and a passion for guiding clients through global mobility opportunities, we want to hear from you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Consult with prospective clients to understand their immigration goals and present tailored service packages.</li><li>Convert leads into active clients through clear, professional sales presentations.</li><li>Maintain detailed records of client interactions and file updates.</li><li>Achieve monthly sales targets while providing exceptional, trustworthy customer service.</li></ul><p><strong>Requirements & Qualifications</strong></p><ul><li>Proven experience in sales or business development (<strong>Prior experience in immigration/visa consulting is a strong advantage</strong>).</li><li>Fluent in spoken and written English; additional language skills are a plus.</li><li>Professional demeanor with outstanding interpersonal and closing skills.</li><li>Ability to work effectively in a target-driven environment.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive base salary + attractive commission structure.</li><li>Professional work environment with career growth opportunities.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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<p><strong>Contract type and work location</strong></p><br><br><p>Full-time contract - Institutional Center + field supervision of branches. </p><br><br><br><p><strong>Overall purpose of the job</strong></p><br><br><p>Lead and execute daily operations across all school branches efficiently, ensuring smooth educational and logistical processes while maximizing operational impact on the students, staff, and parents.</p><br><br><br><p><strong>Tasks and responsibilities</strong></p><br><br><p>1. Executive oversight of daily operations at branches (especially the three clusters).</p><br><br><p>2. Direct supervision of heads of main branches, cluster leaders, and the logistics and government officer.</p><br><br><p>3. Ensure implementation of curricula and academic activities on the ground.</p><br><br><p>4. Manage logistics, maintenance, warehouses, and buses.</p><br><br><p>5. Monitor compliance with government regulations and licenses.</p><br><br><p>6. Support practical implementation of the impact maximization plan within branches.</p><br><br><p>7. Improve operational efficiency and reduce waste.</p><br><br><p>8. Coordinate with the Academic Director and Financial Director to ensure integration.</p><br><br><p>9</p></div></div>
<p><h4>Job description</h4>
<p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li>
<li>Performs warehouse validations and prepares the warehouse for inventories.</li>
<li>Receives, inspects and stores materials in designated warehouse locations.</li>
<li>Operates material handling equipment such as forklifts and pallet jacks.</li>
<li>Prepares and issues materials for operational use or deployment.</li>
<li>Conducts routine inventories to maintain accurate warehouse records.</li>
<li>Ensures compliance with safety and security standards for storage.</li>
<li>Maintains a clean and organized warehouse environment.</li>
<li>Supports audits and inspections by providing accurate records and inventory data.</li>
<li>Performs other duties as directed or assigned by the supervisor.</li>
<li>Is responsible for HAZMAT and environmental functions.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment up to 10k forklift.</li>
<li>High school diploma or equivalent required.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li>
<li>Proficiency in warehouse operations and inventory management systems preferred.</li>
<li>One to two years' experience in a supply system or closely related function is preferred.</li>
<li>Maximo experience is preferred.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li>
<li>Performs warehouse validations and prepares the warehouse for inventories.</li>
<li>Receive, inspect and store materials in designated warehouse locations.</li>
<li>Operate material handling equipment such as forklifts and pallet jacks.</li>
<li>Prepare and issue materials for operational use or deployment.</li>
<li>Conduct routine inventories to maintain accurate warehouse records.</li>
<li>Ensure compliance with safety and security standards for storage.</li>
<li>Maintain a clean and organized warehouse environment.</li>
<li>Support audits and inspections by providing accurate records and inventory data.</li>
<li>Performs other duties as directed or assigned by the supervisor.</li>
<li>Be responsible for HAZMAT and environmental functions.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment up to 10k forklift.</li>
<li>High school diploma or equivalent required.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li>
<li>Proficiency in warehouse operations and inventory management systems preferred.</li>
<li>One to two years' experience in a supply system or closely related function is preferred.</li>
<li>Maximo experience is preferred.</li>
</ul></p><p></p>
<p>Shutdown openings for "Lifting Specialist OPAL Approved - Oman Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services !!!</p><p>We have openings for our prestigious client in Oman; they have openings for Lifting Specialist OPAL Approved Oman Location</p><p>PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL & GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>If interested, please send CV & documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of years Gulf Exp:-</p><p>Are you Opal Approved(Yes/No):-</p><p>No of shutdown done:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Highest Qualifications:-</p><p>Age:-</p><p>Below is the open positions: -</p><p>1) Lifting Specialist.</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil & gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p><p>Please inform your friends & colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment</p><p>AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Tel: - +91 22 PHONE_NUMBER4</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL & GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil & gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p>
<h2 class="h5">Job description</h2>
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<span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Repo & Collateral Specialist , you will be the operational authority for the platform's repo and collateral services, helping establish one of the defining capabilities of a modern financial market infrastructure.<br> From bilateral repo settlement and tri-party collateral management through to margining, default management and Shari'a-compliant financing structures, you will play a pivotal role in designing and operating a world-class service from day one.<br> This is a hands-on opportunity for an experienced practitioner who has personally managed repo transactions, collateral movements, margin calls and default scenarios in a live market environment.<br> During the build phase you will design the operating model, controls and frameworks that will underpin the platform.<br> During the run phase you will operate and continuously enhance the service you have helped create.<br> What you will do Own the end-to-end processing of bilateral repo transactions, including opening and closing settlements, mark-to-market adjustments, substitutions and lifecycle events Manage the operational delivery of the tri-party collateral service, including collateral allocation, optimisation, substitutions and release Develop and maintain collateral eligibility criteria, valuation methodologies, haircut frameworks and concentration limits Operate the daily margin process, including exposure calculations, margin calls, dispute resolution and escalations Process Shari'a-compliant financing structures including murabaha , tawarruq and wakala , ensuring operational accuracy and compliance Manage corporate actions affecting collateralised positions, working closely with the Corporate Actions Specialist to ensure correct entitlement and valuation treatment Support default management processes, including close-out procedures, collateral realisation and regulatory testing Design the repo and collateral operating model, procedures, runbooks and reconciliation framework during the build phase Build strong operational relationships with primary dealers, custodians, settlement banks, ICSDs and other market participants Support participant testing and onboarding to ensure market readiness ahead of go-live Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, economics, business or a related discipline At least ten years' hands-on experience in repo and collateral operations within a CSD, ICSD, custody bank, primary dealer, tri-party provider or major financial institution Proven practitioner experience managing bilateral repo settlement, tri-party collateral management, margin processing and default management Experience designing or significantly enhancing repo lifecycle models, collateral frameworks or tri-party operating models Strong understanding of collateral valuation, eligibility frameworks, haircut methodologies and margin calculation Working knowledge of legal documentation including GMRA , GMSLA and ISDA Credit Support Annex Experience managing collateral through market stress, valuation disputes and counterparty events Excellent communication skills with the ability to explain complex repo and collateral concepts clearly to both technical and business audiences Fluent English, written and spoken Also of interest Experience processing Shari'a-compliant repo structures including murabaha , tawarruq and wakala Knowledge of AAOIFI standards for Islamic finance Experience using major tri-party collateral platforms such as Euroclear, Clearstream, BNY Mellon or JP Morgan Familiarity with SWIFT ISO 15022 and ISO 20022 messaging for repo and collateral, including MT527 , MT558 , MT569 and colr messages Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>
<p><h4>Job description</h4>
<p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li>
<li>Performs warehouse validations and prepares the warehouse for inventories.</li>
<li>Receives, inspects and stores materials in designated warehouse locations.</li>
<li>Operates material handling equipment such as forklifts and pallet jacks.</li>
<li>Prepares and issues materials for operational use or deployment.</li>
<li>Conducts routine inventories to maintain accurate warehouse records.</li>
<li>Ensures compliance with safety and security standards for storage.</li>
<li>Maintains a clean and organized warehouse environment.</li>
<li>Supports audits and inspections by providing accurate records and inventory data.</li>
<li>Performs other duties as directed or assigned by the supervisor.</li>
<li>Is responsible for HAZMAT and environmental functions.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment up to 10k forklift.</li>
<li>High school diploma or equivalent required.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li>
<li>Proficiency in warehouse operations and inventory management systems preferred.</li>
<li>One to two years' experience in a supply system or closely related function is preferred.</li>
<li>Maximo experience is preferred.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li>
<li>Performs warehouse validations and prepares the warehouse for inventories.</li>
<li>Receive, inspect and store materials in designated warehouse locations.</li>
<li>Operate material handling equipment such as forklifts and pallet jacks.</li>
<li>Prepare and issue materials for operational use or deployment.</li>
<li>Conduct routine inventories to maintain accurate warehouse records.</li>
<li>Ensure compliance with safety and security standards for storage.</li>
<li>Maintain a clean and organized warehouse environment.</li>
<li>Support audits and inspections by providing accurate records and inventory data.</li>
<li>Performs other duties as directed or assigned by the supervisor.</li>
<li>Be responsible for HAZMAT and environmental functions.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment up to 10k forklift.</li>
<li>High school diploma or equivalent required.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li>
<li>Proficiency in warehouse operations and inventory management systems preferred.</li>
<li>One to two years' experience in a supply system or closely related function is preferred.</li>
<li>Maximo experience is preferred.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>AFR Ops Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this AFR Ops Specialist position </strong></p><br><br> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
<div><br></div><div><strong>AFR Ops Specialist</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this AFR Ops Specialist position </strong></p> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>less than 2 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent – signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent – signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><br></p><p>The AMI/AMR data analyst is responsible for ensuring the accuracy, integrity, and completeness of meter reading and billing data across Advanced/Automated Meter Reading (AMI/AMR) systems.</p><p><br></p><p><b>Main tasks</b></p><p><br></p><p>1. Data correction:</p><p><br></p><p>Identify, verify and correct incorrect master meter data in AMR/MMR systems, rejected records, and data mismatches prior to submitting monthly billing data.</p><p><br></p><p>2. User data quality:</p><p><br></p><p>Checking the quality of the data and taking proactive measures in coordination with field teams to prevent errors or misunderstandings during data entry.</p><p><br></p><p>3. Recording and updating the main meter data:</p><p><br></p><p>Processing the installation, replacement, and removal of new meters across all back-end systems, to maintain an accurate and up-to-date master record of assets.</p><p><br></p><p>4. Planning for handling faulty meters:</p><p><br></p><p>Coordination for planning the handling of faulty or disconnected meters, and ensuring that clear work plans are available to field teams to handle the backlog of work on a monthly basis.</p><p><br></p><p>5. Technical support for back-end systems for users:</p><p><br></p><p>Providing back-end technical support to team members regarding system access queries, data extraction requests, and system operational issues.</p><p><br></p><p>6. Asset data matching:</p><p><br></p><p>Data matching and monitoring of water meters and material assets within the project.</p><p><br></p><p>7. Reports and Key Performance Indicators (KPIs):</p><p><br></p><p>Preparing and updating periodic reports and performance indicator dashboards related to meter reading rates, data completeness, number of faulty/disconnected meters, and progress in processing backlogged work, for management review.</p><p><br></p><p>8. Data before billing:</p><p><br></p><p>Conduct verification processes and exception reports related to consumption and billing determinants data before submitting data, identifying abnormal cases, negative or zero consumption, and estimated consumption cases for review.</p><p><br></p><p>9. Support for Head-End/MDM systems:</p><p><br></p><p>Supporting the setup, testing, and troubleshooting of the AMI Head-End system and Meter Data Management (MDM) platform, including data import and export operations and verification of integration with the billing system.</p><p><br></p><p>10. Root cause and trend analysis:</p><p><br></p><p>Analyzing recurring meter malfunctions, communication outages, and data discrepancies to identify root causes and recommend corrective or preventive actions for field and technical teams.</p><p><br></p><p>11. Data governance and documentation:</p><p><br></p><p>Maintaining data quality procedures, standard operating procedures and data dictionaries, and ensuring compliance with data governance standards and auditing requirements.</p><p><br></p><p>12. Coordination with stakeholders:</p><p><br></p><p>Coordinating with billing, GIS, IT and field operations teams to agree on data standards, resolve interdepartmental data problems, and support emergency data requests.</p><p><br></p><p>Job requirements and conditions</p><p><br></p><p>Academic qualification</p><p><br></p><p>Bachelor's degree in Data Science, Statistics, Engineering, Information Systems, Computer Science or any related field.</p><p><br></p><p>Experience</p><p><br></p><p>0-2 years experience in data analysis, preferably in the utilities sector, AMI metering systems or billing operations.</p><p><br></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p>
<p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li>
<li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li>
<li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li>
<li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li>
<li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li>
<li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li>
<li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li>
<li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li>
<li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li>
<li>Direct, hands-on experience of corporate actions operations across a range of event types.</li>
<li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li>
<li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li>
<li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li>
<li>Fluent in English.</li>
<li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li>
</ul>
<h4>What this is</h4>
<p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p>
<p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li>
<li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li>
<li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li>
<li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li>
<li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li>
<li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li>
<li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li>
<li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li>
<li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li>
<li>Direct, hands-on experience of corporate actions operations across a range of event types.</li>
<li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li>
<li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li>
<li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li>
<li>Fluent in English.</li>
<li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li>
</ul>
<h4>What this is</h4>
<p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>
<p><b>Brief Posting Description </b></p>
<p>The Senior HSE & Emergency Response Specialist is responsible for supporting the implementation and continual improvement of Health, Safety, Environment (HSE), Emergency Response, Fire Protection, and Environmental Management programs across mining operations, process plant facilities, workshops, warehouses, camps, and associated infrastructure.</p>
<p>The role provides technical expertise in occupational health and safety, process plant safety, mining safety, emergency preparedness, firefighting, rescue operations, incident investigation, contractor management, and environmental compliance. The position ensures operational activities are conducted safely and in compliance with company standards, regulatory requirements, and international best practices while maintaining emergency response readiness across all MMC operations.</p>
<p>Detailed Description </p>
<p>MINING & PROCESS PLANT HSE MANAGEMENT</p>
<p>Support implementation and continual improvement of the Company's HSE Management System.</p>
<p>Conduct HSE inspections and audits across open-pit mining operations, crushing plants, process plants, workshops, warehouses, laboratories, fuel storage facilities, and camps.</p>
<p>Monitor compliance with company HSE procedures, permit-to-work systems, and regulatory requirements.</p>
<p>Participate in Hazard Identification (HAZID), Job Safety Analysis (JSA), Task Risk Assessments (TRA), and Critical Risk Management processes.</p>
<p>Monitor safe operation of mining equipment, haul roads, crushers, conveyors, stackers, reclaimers, mills, screening plants, and associated facilities.</p>
<p>Support implementation of critical controls for mobile equipment, working at height, confined space entry, lifting operations, energy isolation (LOTO), and blasting activities.</p>
<p>Conduct workplace exposure assessments related to dust, chemical exposure, noise, vibration, heat stress, and occupational health hazards.</p>
<p>Review contractor activities and monitor contractor HSE compliance.</p>
<p>Support operational departments in developing safe work procedures and risk mitigation measures.</p>
<p>Promote a proactive safety culture through field engagement, coaching, and leadership interaction.</p>
<p>PROCESS SAFETY MANAGEMENT</p>
<p>Support process safety management activities within crushing, screening, ore handling, beneficiation, and processing facilities.</p>
<p>Participate in process hazard reviews and risk assessments.</p>
<p>Monitor implementation of process safety controls and operational safeguards.</p>
<p>Assist in identifying potential process safety risks associated with equipment failures, fires, explosions, chemical releases, and loss of containment events.</p>
<p>Participate in Management of Change (MOC) reviews.</p>
<p>Support emergency shutdown and business continuity planning activities.</p>
<p>INCIDENT INVESTIGATION & REPORTING</p>
<p>Lead or participate in investigations of all incidents, injuries, near misses, property damage, process safety events, environmental incidents, and dangerous occurrences.</p>
<p>Conduct root cause analysis and develop preventive and corrective actions.</p>
<p>Track and monitor action items until closure.</p>
<p>Prepare comprehensive investigation reports and lessons-learned communications.</p>
<p>Analyze trends and recommend improvement initiatives.</p>
<p>EMERGENCY RESPONSE & FIRE PROTECTION</p>
<p>Respond to emergencies including fires, medical emergencies, rescue incidents, equipment failures, chemical releases, and environmental incidents.</p>
<p>Perform industrial firefighting activities involving fixed plant facilities, mobile equipment, fuel storage areas, workshops, and buildings.</p>
<p>Conduct rescue operations including vehicle extrication, confined space rescue, rope rescue, and recovery operations.</p>
<p>Participate in mine rescue activities when required.</p>
<p>Coordinate emergency response activities during operational incidents.</p>
<p>Maintain readiness of emergency response facilities and resources.</p>
<p>Provide Emergency First Aid and CPR as required.</p>
<p>Support emergency evacuation and emergency communications during incidents.</p>
<p>EMERGENCY PREPAREDNESS</p>
<p>Develop, review, and update Emergency Response Plans (ERP) for mining and process plant operations.</p>
<p>Conduct emergency drills and simulations for:</p>
<p>Mine emergencies</p>
<p>Process plant incidents</p>
<p>Fire scenarios</p>
<p>Chemical spills</p>
<p>Confined space rescue</p>
<p>Medical emergencies</p>
<p>Vehicle accidents</p>
<p>Environmental emergencies</p>
<p>Evaluate drill effectiveness and implement improvement actions.</p>
<p>Coordinate with Civil Defence, Ambulance Services, hospitals, and other external emergency organizations.</p>
<p>Support emergency response training and competency management programs.</p>
<p><br></p>
<p><b>Education: </b></p>
<p> Bachalor s Degree in Health and Safety, Fire and Safety, or a related discipline required.</p>
<p>Certifications: </p>
<p> NEBOSH - IGC / IOSH Managing Safely is mandatory</p>
<p>Following certifications are added advantages.</p>
<p> NEBOSH International Diploma</p>
<p> </p>
<p> Incident Investigation Certification</p>
<p> </p>
<p> Industrial Firefighting Certification</p>
<p> </p>
<p> Emergency Response & Rescue Certification</p>
<p> </p>
<p> Mine Rescue Certification</p>
<p> </p>
<p> First Aid & CPR Certification</p>
<p> </p>
<p> Hazardous Materials (HazMat) Response Certification</p>
<p> </p>
<p> Confined Space Rescue Certification</p>
<p> </p>
<p> Incident Command System (ICS) Training</p>
<p> </p>
<p><b>Experience: </b></p>
<p> Minimum 7 years of HSE and Emergency Response experience in mining, mineral processing, metals, cement, heavy industry, or oil & gas sectors.</p>
<p> </p>
<p> Minimum 3 years in open-pit mining and/or mineral processing operations.</p>
<p> </p>
<p> Experience in emergency response planning and firefighting operations.</p>
<p> </p>
<p> Experience conducting incident investigations and risk assessments.</p>
<p><br></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance,</li>
<li>Inbox placement,</li>
<li>Deliverability troubleshooting,</li>
<li>Campaign optimization,</li>
<li>Client communication,</li>
<li>And retention.</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder,</li>
<li>Outreach team,</li>
<li>Developers,</li>
<li>And operations</li>
</ul>
<p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure,</li>
<li>Warm-up,</li>
<li>Deliverability,</li>
<li>Copy performance,</li>
<li>Inbox health,</li>
<li>And campaign optimization —</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:</li>
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
<li>Review and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:</li>
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF/DKIM/DMARC</li>
</ul>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:</li>
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:</li>
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:</li>
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:</li>
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
<li>Strong hands-on expertise in:</li>
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:</li>
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
<li>Technical understanding of:</li>
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
<li>Daily practical use of:</li>
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:</li>
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and QA new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:</li>
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Understand cold email deeply,</li>
<li>Know how to improve deliverability and campaign performance,</li>
<li>Thrive in startup environments,</li>
<li>And enjoy owning client outcomes from end to end,</li>
</ul>
<p>This role is a strong fit for you.</p></p><p></p>
<p>Are you an experienced Specialist Anesthesiologist seeking a high-impact medical career in the Middle East? Khoula Hospital, the premier national tertiary referral and apex trauma center under the Ministry of Health (MOH) in Muscat, Oman, is recruiting a qualified Specialist in Anesthesiology.</p><p>Job Location Muscat, Oman</p><p>Salary, Remuneration & Benefits</p><ul><li>Competitive Tax-Free Salary: OMR 2,100 to OMR 2,200 per month (commensurate with qualifications and experience).</li><li>Housing allowance.</li><li>Medical Insurance.</li><li>Paid annual leave.</li><li>Other benefits as per Oman Labor Law.</li></ul><p>Required Qualifications & Eligibility Criteria</p><p>To meet Oman Medical Specialty Board (OMSB) and Ministry of Health (MOH) licensing requirements, candidates must possess:</p><ul><li>Basic Medical Degree: MBBS or equivalent medical qualification recognized by the OMSB.</li><li>Postgraduate Specialization: MD / MS / DNB in Anesthesiology.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization clinical experience in anesthesiology within a high-volume secondary or tertiary care hospital.</li></ul><p>Core Competencies & Technical Skills</p><ul><li>Demonstrate excellent proficiency in the field.</li><li>Advanced clinical decision-making and crisis resource management under high-pressure, time-sensitive operating conditions.</li><li>Professional fluency in English.</li><li>Strong collaborative spirit within a high-volume, multi-disciplinary surgical team.</li></ul><p>Qualified medical candidates interested in this Anesthesiologist vacancy in Oman are invited to submit their updated CV.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Basic Medical Degree: MBBS or equivalent medical qualification recognized by the OMSB.</li><li>Postgraduate Specialization: MD / MS / DNB in Anesthesiology.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization clinical experience in anesthesiology within a high-volume secondary or tertiary care hospital.</li><li>Demonstrate excellent proficiency in the field.</li><li>Advanced clinical decision-making and crisis resource management under high-pressure, time-sensitive operating conditions.</li><li>Professional fluency in English.</li><li>Strong collaborative spirit within a high-volume, multi-disciplinary surgical team.</li></ul>