Navigation Officer Jobs in Oman
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<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent – signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p>
<p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p>
<p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p>
<h4>Responsibilities</h4>
<strong>Bookkeeping & financial operations</strong><br>
<li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li>
<li>Process invoices, expenses, reconciliations, and transaction tracking</li>
<li>Support payroll calculations and ensure timely and accurate payment processing</li>
<li>Prepare and organize required financial and tax documentation</li>
<li>Assist in maintaining compliance with financial processes and reporting standards</li>
<li>Support implementation and optimization of accounting systems and workflows</li>
<li>Maintain organized digital records for financial reporting and audit readiness</li>
<strong>Inventory management</strong><br>
<li>Monitor inventory levels, stock movement, and usage trends</li>
<li>Coordinate inventory ordering and restocking processes</li>
<li>Maintain accurate inventory tracking systems and documentation</li>
<li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li>
<li>Generate inventory reports and cost tracking summaries as needed</li>
<strong>Vendor & expense management</strong><br>
<li>Build and maintain professional vendor relationships</li>
<li>Track vendor invoices, contracts, payment schedules, and obligations</li>
<li>Execute expense management and vendor optimization initiatives</li>
<li>Coordinate vendor communications regarding orders, billing, or service issues</li>
<li>Support cost control and operational efficiency efforts</li>
<strong>Administrative & operational support</strong><br>
<li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li>
<li>Create and update spreadsheets, trackers, and operational reports</li>
<li>Support internal process consistency and administrative workflows</li>
<li>Ensure data accuracy across reports, systems, and operational records</li>
<li>Assist leadership with administrative and operational support tasks as needed</li>
<h4>What makes you a strong fit</h4>
<li>Highly detail-oriented with strong accuracy and organizational discipline</li>
<li>Reliable, proactive, and comfortable working independently in a remote environment</li>
<li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li>
<li>Enjoys creating structure, maintaining systems, and improving operational processes</li>
<li>Communicates professionally and effectively with vendors and internal stakeholders</li>
<li>Process-driven with strong ownership and follow-through</li>
<h4>Required experience & skills</h4>
<li>Proven experience in bookkeeping, accounting support, or financial administration</li>
<li>Hands-on experience with inventory management and vendor coordination</li>
<li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li>
<li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Ability to prioritize tasks and manage workflows independently</li>
<h4>Preferred experience & tools</h4>
<li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li>
<li>Familiarity with U.S. small business tax processes and compliance requirements</li>
<li>Experience with inventory management systems and operational reporting</li>
<li>Exposure to payroll processing and vendor contract management</li>
<li>Experience creating operational SOPs or process documentation</li>
<h4>Education</h4>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li>
<li>Relevant certifications or bookkeeping/accounting training are a plus</li>
<h4>What does a typical day look like?</h4>
<p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p>
<li>Manage and reconcile financial transactions and bookkeeping records</li>
<li>Process payroll-related tasks and maintain compliance documentation</li>
<li>Monitor inventory levels and coordinate restocking activities</li>
<li>Communicate with vendors and manage payment tracking</li>
<li>Update spreadsheets, reports, and operational documentation</li>
<li>Support process organization and improve administrative efficiency</li>
<p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Accuracy and timeliness of bookkeeping and payroll processing</li>
<li>Inventory accuracy and stock availability</li>
<li>Vendor performance and expense optimization</li>
<li>Compliance with reporting and documentation requirements</li>
<li>Organization and reliability of operational systems and records</li>
<li>Timely completion of administrative and financial workflows</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (bookkeeping or inventory management scenario)</li>
<li>Final interview</li>
<li>Offer & background verification</li></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p>
<p>This is a high-ownership operational role focused on:</p>
<ul>
<li>Tenant communication</li>
<li>Leasing coordination</li>
<li>Maintenance management</li>
<li>Property system updates</li>
<li>Owner reporting and compliance</li>
</ul>
<p>You will act as the operational bridge between:</p>
<ul>
<li>Tenants</li>
<li>Vendors</li>
<li>Property owners</li>
<li>Internal property management teams</li>
</ul>
<p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p>
<p>If you have experience with:</p>
<ul>
<li>Property management systems</li>
<li>Leasing workflows</li>
<li>Tenant communication</li>
<li>Maintenance coordination</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you'll own</h4>
<h4>Tenant communication & support</h4>
<p>Respond to tenant inquiries related to:</p>
<ul>
<li>Rent payments</li>
<li>Lease terms</li>
<li>Maintenance requests</li>
<li>Property policies</li>
</ul>
<p>Track all communication within:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management platforms</li>
</ul>
<p>Send reminders for:</p>
<ul>
<li>Rent due dates</li>
<li>Lease renewals</li>
<li>Compliance notices</li>
</ul>
<h4>Leasing & documentation</h4>
<p>Draft, review, and process:</p>
<ul>
<li>Lease agreements</li>
<li>Lease renewals</li>
<li>Tenant onboarding documentation</li>
</ul>
<p>Manage documentation using:</p>
<ul>
<li>DocuSign</li>
<li>Dotloop</li>
</ul>
<p>Maintain organized and compliant tenant files including:</p>
<ul>
<li>Applications</li>
<li>Identification records</li>
<li>Inspection reports</li>
<li>Signed agreements</li>
</ul>
<p>Support property marketing across:</p>
<ul>
<li>Zillow</li>
<li>Apartments.com</li>
<li>MLS listing platforms</li>
</ul>
<h4>Property management systems</h4>
<p>Maintain accurate records across property management software</p>
<p>Track:</p>
<ul>
<li>Rent collections</li>
<li>Delinquencies</li>
<li>Occupancy status</li>
<li>Late fees</li>
</ul>
<p>Generate and reconcile:</p>
<ul>
<li>Rent rolls</li>
<li>Delinquency reports</li>
<li>Occupancy trackers</li>
</ul>
<h4>Maintenance coordination</h4>
<ul>
<li>Create and assign vendor work orders</li>
<li>Track maintenance tickets from start to completion</li>
<li>Coordinate with tenants and vendors to ensure timely issue resolution</li>
<li>Verify vendor invoices against completed work orders</li>
</ul>
<h4>Owner reporting & operational updates</h4>
<p>Prepare:</p>
<ul>
<li>Owner statements</li>
<li>Cash flow summaries</li>
<li>Occupancy reports</li>
<li>Vacancy updates</li>
</ul>
<p>Provide regular updates regarding:</p>
<ul>
<li>Rent collection status</li>
<li>Open maintenance issues</li>
<li>Leasing activity</li>
</ul>
<p>Ensure reporting is accurate and delivered on time</p>
<h4>Compliance & quality control</h4>
<p>Ensure all tenant documentation complies with:</p>
<ul>
<li>Local landlord-tenant regulations</li>
<li>Fair Housing requirements</li>
<li>Internal compliance standards</li>
</ul>
<p>Maintain organized, audit-ready property documentation</p>
<h4>What success looks like</h4>
<ul>
<li>Tenant issues are resolved quickly and professionally</li>
<li>Lease documentation remains accurate and compliant</li>
<li>Maintenance requests are handled efficiently</li>
<li>Property systems stay updated and organized</li>
<li>Owners receive timely and accurate reporting</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Strong communication skills with tenants, vendors, and property owners</li>
<li>Highly organized and comfortable managing multiple workflows simultaneously</li>
<li>Detail-oriented with strong operational follow-through</li>
<li>Problem-solver who balances tenant experience with operational efficiency</li>
<li>Able to work independently in fast-paced environments</li>
</ul>
<h4>Requirements (must-have)</h4>
<h4>Experience</h4>
<p>2+ years of experience in:</p>
<ul>
<li>Property management</li>
<li>Leasing coordination</li>
<li>Real estate operations</li>
<li>Property administration</li>
</ul>
<h4>Core skills</h4>
<p>Hands-on experience with:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management systems</li>
</ul>
<p>Strong Microsoft Office and Google Workspace skills</p>
<p>Familiarity with:</p>
<ul>
<li>Lease documentation</li>
<li>Rent collection workflows</li>
<li>Tenant communication processes</li>
</ul>
<p>Strong written and verbal English communication</p>
<h4>Nice to have</h4>
<ul>
<li>Experience managing portfolios of 100+ units</li>
<li>Multi-state property management experience</li>
<li>Familiarity with:</li>
<ul>
<li>Security deposits</li>
<li>Trust accounting</li>
<li>Owner statements</li>
<li>Property accounting workflows</li>
</ul>
<li>Experience in:</li>
<ul>
<li>Residential property management</li>
<li>Commercial real estate</li>
<li>Mixed-use portfolios</li>
</ul>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Respond to tenant inquiries and maintenance requests</li>
<li>Process leases, renewals, and tenant documentation</li>
<li>Update rent payments and occupancy records in property systems</li>
<li>Coordinate vendor work orders and maintenance follow-ups</li>
<li>Prepare owner reports and operational summaries</li>
<li>Ensure all records remain organized and compliant</li>
</ul>
<p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Rent collection percentage</li>
<li>Vacancy fill time</li>
<li>Maintenance resolution turnaround time</li>
<li>Accuracy of lease and tenant documentation</li>
<li>Owner satisfaction with communication and reporting</li>
<li>System and operational accuracy</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High operational ownership across property workflows</li>
<li>Direct impact on tenant experience and portfolio performance</li>
<li>Exposure to leasing, maintenance, reporting, and compliance operations</li>
<li>Opportunity to grow into:</li>
<ul>
<li>Property manager</li>
<li>Operations manager</li>
<li>Portfolio coordinator roles</li>
</ul>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical task (lease processing or owner reporting scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Thrive in organized, operations-heavy environments</li>
<li>Enjoy coordinating property workflows and tenant communication</li>
<li>Can manage multiple moving parts without losing accuracy</li>
<li>Want to grow within real estate and property operations</li>
</ul>
<p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p>
<p>This is a high-ownership operational role focused on:</p>
<ul>
<li>Tenant communication</li>
<li>Leasing coordination</li>
<li>Maintenance management</li>
<li>Property system updates</li>
<li>Owner reporting and compliance</li>
</ul>
<p>You will act as the operational bridge between:</p>
<ul>
<li>Tenants</li>
<li>Vendors</li>
<li>Property owners</li>
<li>Internal property management teams</li>
</ul>
<p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p>
<p>If you have experience with:</p>
<ul>
<li>Property management systems</li>
<li>Leasing workflows</li>
<li>Tenant communication</li>
<li>Maintenance coordination</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you'll own</h4>
<h4>Tenant communication & support</h4>
<p>Respond to tenant inquiries related to:</p>
<ul>
<li>Rent payments</li>
<li>Lease terms</li>
<li>Maintenance requests</li>
<li>Property policies</li>
</ul>
<p>Track all communication within:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management platforms</li>
</ul>
<p>Send reminders for:</p>
<ul>
<li>Rent due dates</li>
<li>Lease renewals</li>
<li>Compliance notices</li>
</ul>
<h4>Leasing & documentation</h4>
<p>Draft, review, and process:</p>
<ul>
<li>Lease agreements</li>
<li>Lease renewals</li>
<li>Tenant onboarding documentation</li>
</ul>
<p>Manage documentation using:</p>
<ul>
<li>DocuSign</li>
<li>Dotloop</li>
</ul>
<p>Maintain organized and compliant tenant files including:</p>
<ul>
<li>Applications</li>
<li>Identification records</li>
<li>Inspection reports</li>
<li>Signed agreements</li>
</ul>
<p>Support property marketing across:</p>
<ul>
<li>Zillow</li>
<li>Apartments.com</li>
<li>MLS listing platforms</li>
</ul>
<h4>Property management systems</h4>
<p>Maintain accurate records across property management software</p>
<p>Track:</p>
<ul>
<li>Rent collections</li>
<li>Delinquencies</li>
<li>Occupancy status</li>
<li>Late fees</li>
</ul>
<p>Generate and reconcile:</p>
<ul>
<li>Rent rolls</li>
<li>Delinquency reports</li>
<li>Occupancy trackers</li>
</ul>
<h4>Maintenance coordination</h4>
<ul>
<li>Create and assign vendor work orders</li>
<li>Track maintenance tickets from start to completion</li>
<li>Coordinate with tenants and vendors to ensure timely issue resolution</li>
<li>Verify vendor invoices against completed work orders</li>
</ul>
<h4>Owner reporting & operational updates</h4>
<p>Prepare:</p>
<ul>
<li>Owner statements</li>
<li>Cash flow summaries</li>
<li>Occupancy reports</li>
<li>Vacancy updates</li>
</ul>
<p>Provide regular updates regarding:</p>
<ul>
<li>Rent collection status</li>
<li>Open maintenance issues</li>
<li>Leasing activity</li>
</ul>
<p>Ensure reporting is accurate and delivered on time</p>
<h4>Compliance & quality control</h4>
<p>Ensure all tenant documentation complies with:</p>
<ul>
<li>Local landlord-tenant regulations</li>
<li>Fair Housing requirements</li>
<li>Internal compliance standards</li>
</ul>
<p>Maintain organized, audit-ready property documentation</p>
<h4>What success looks like</h4>
<ul>
<li>Tenant issues are resolved quickly and professionally</li>
<li>Lease documentation remains accurate and compliant</li>
<li>Maintenance requests are handled efficiently</li>
<li>Property systems stay updated and organized</li>
<li>Owners receive timely and accurate reporting</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Strong communication skills with tenants, vendors, and property owners</li>
<li>Highly organized and comfortable managing multiple workflows simultaneously</li>
<li>Detail-oriented with strong operational follow-through</li>
<li>Problem-solver who balances tenant experience with operational efficiency</li>
<li>Able to work independently in fast-paced environments</li>
</ul>
<h4>Requirements (must-have)</h4>
<h4>Experience</h4>
<p>2+ years of experience in:</p>
<ul>
<li>Property management</li>
<li>Leasing coordination</li>
<li>Real estate operations</li>
<li>Property administration</li>
</ul>
<h4>Core skills</h4>
<p>Hands-on experience with:</p>
<ul>
<li>Yardi</li>
<li>AppFolio</li>
<li>Buildium</li>
<li>Similar property management systems</li>
</ul>
<p>Strong Microsoft Office and Google Workspace skills</p>
<p>Familiarity with:</p>
<ul>
<li>Lease documentation</li>
<li>Rent collection workflows</li>
<li>Tenant communication processes</li>
</ul>
<p>Strong written and verbal English communication</p>
<h4>Nice to have</h4>
<ul>
<li>Experience managing portfolios of 100+ units</li>
<li>Multi-state property management experience</li>
<li>Familiarity with:</li>
<ul>
<li>Security deposits</li>
<li>Trust accounting</li>
<li>Owner statements</li>
<li>Property accounting workflows</li>
</ul>
<li>Experience in:</li>
<ul>
<li>Residential property management</li>
<li>Commercial real estate</li>
<li>Mixed-use portfolios</li>
</ul>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Respond to tenant inquiries and maintenance requests</li>
<li>Process leases, renewals, and tenant documentation</li>
<li>Update rent payments and occupancy records in property systems</li>
<li>Coordinate vendor work orders and maintenance follow-ups</li>
<li>Prepare owner reports and operational summaries</li>
<li>Ensure all records remain organized and compliant</li>
</ul>
<p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Rent collection percentage</li>
<li>Vacancy fill time</li>
<li>Maintenance resolution turnaround time</li>
<li>Accuracy of lease and tenant documentation</li>
<li>Owner satisfaction with communication and reporting</li>
<li>System and operational accuracy</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High operational ownership across property workflows</li>
<li>Direct impact on tenant experience and portfolio performance</li>
<li>Exposure to leasing, maintenance, reporting, and compliance operations</li>
<li>Opportunity to grow into:</li>
<ul>
<li>Property manager</li>
<li>Operations manager</li>
<li>Portfolio coordinator roles</li>
</ul>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical task (lease processing or owner reporting scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Thrive in organized, operations-heavy environments</li>
<li>Enjoy coordinating property workflows and tenant communication</li>
<li>Can manage multiple moving parts without losing accuracy</li>
<li>Want to grow within real estate and property operations</li>
</ul>
<p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Business Development Representative (BDR) – Outbound Sales & Lead Generation Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives.<br> You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.<br> This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.<br> Key Responsibilities Lead Qualification & Discovery Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on: Industry ICP alignment Prospect challenges Generate and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through ongoing follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration & Handoff Schedule meetings, demos, and discovery calls for Account Executives.<br> Prepare detailed handoff notes and qualification summaries.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and strategy discussions.<br> CRM & Reporting Maintain accurate records in: Salesforce HubSpot Zoho Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain CRM hygiene and complete documentation.<br> Provide weekly reporting on pipeline generation and performance.<br> Continuous Improvement Share prospect feedback and common objections.<br> Optimize outreach messaging and qualification strategies.<br> Stay informed on market trends, competitor activity, and customer challenges.<br> Requirements Must-Have Qualifications 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Proficiency with CRM systems such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Strong written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Preferred Qualifications 3–5 years of BDR or SDR experience with proven quota attainment.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based sales and multi-channel outreach campaigns.<br> What Makes You Successful Strong communicator and active listener.<br> Consultative and relationship-focused approach to sales.<br> Organized, disciplined, and metrics-driven.<br> Comfortable with high-volume outreach while maintaining personalization.<br> Resilient, coachable, and motivated by targets.<br> Able to work independently in a remote environment.<br> Typical Day Respond to inbound leads and conduct discovery calls.<br> Build prospect lists and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize performance.<br> Key Performance Indicators (KPIs) Outreach activity volume (calls, emails, LinkedIn touches) Discovery calls completed Qualified opportunities generated Lead-to-opportunity conversion rates Pipeline contribution CRM accuracy and documentation quality Outbound engagement and response rates Why Join Us?<br> Direct impact on pipeline growth and revenue generation.<br> Opportunity to work closely with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Clear career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Fully remote work environment aligned with U.<br>S. business hours.<br> Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Assessment (Mock Discovery Call or Qualification Exercise) Client Interview Offer & Background Verification Apply Now If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>ABOUT THE JOB</b></u></p><br><p>Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individual and collective, helping them carry out their mission efficiently, and enabling everyone to contribute meaningfully to the long-term brand equity of the House.</p><br><p>We are looking for a <b>Global Intranet Platforms Service Owner</b> within the Intranet and No Code Platform (INCP) Service Line of Global Infrastructure Services at Chanel IT.</p><br><p>This position involves global accountability for highly visible services tied to internal websites and intranet solutions — such as creating dedicated spaces to better communicate and collaborate across the House. These services are used by all Chanel entities worldwide, on any device, whether workstation, mobile or tablet.</p><br><p>The intranet portfolio is composed of global solutions, deeply integrated into the Digital Workplace landscape, delivering a high-quality user experience while strengthening the back-office experience of global and local internal communication teams. Introducing new AI and Agentic capabilities is also a strong ambition, to reinforce the Digital Employee Experience and offer a more user-centric approach.</p><br><p><u><b>WHAT IMPACT YOU CREATE AT CHANEL</b></u></p><br><p><b>Be a genuine partner in defining and articulating the global Intranet strategy and vision at Chanel, ensuring alignment across all entities through robust and federated governance.</b></p><br><ul><li><p>Design and run the service offering to deliver intranets within the House, industrializing a clear and robust approach across the entities, in partnership with the Global Internal Communication team and the IT Corporate Functions.</p><br></li><li><p>Define the methodologies, practices and frameworks that deliver best-in-class internal websites and digital experiences.</p><br></li><li><p>Guide Chanel entities in adopting the standards, helping them evolve towards operational excellence and full ownership of their spaces.</p><br></li><li><p>Be a deep expert in this domain by understanding the market, emerging trends and practices around enterprise intranets, and leveraging new solutions that will shape the intranet of the future and move towards a One-Stop-Shop experience for employees.</p><br></li><li><p>Leverage AI and Agentic capabilities at the right level to improve the Digital Employee Experience and the way contributors use the intranets to create content.</p><br></li></ul><p><b>Operate the platforms at global level to support communication and collaboration solutions, including business-critical ones.</b></p><br><ul><li><p>Ensure reliable day-to-day operations, working with partners, support teams and CHANEL IT teams to meet SLA commitments across all time zones.</p><br></li><li><p>Implement a service-oriented approach to incoming requests, ensuring the IT fundamentals are in place (security, compliance, processes, support chain, documentation).</p><br></li><li><p>Manage the project portfolio — piloting projects on time, on budget and on scope, running project committees and providing dashboards and reporting.</p><br></li></ul><p><b>Run L2/L3 support and lifecycle management to drive Operational Excellence.</b></p><br><ul><li><p>Ensure worldwide L2 and L3 support in close collaboration with solution editors, setting up the complete support chain with regional teams based on appropriate delegation rules.</p><br></li><li><p>Handle the incident and bug ticket flow to keep services and underlying platforms in operational condition.</p><br></li><li><p>Manage licensing and FinOps for the solutions in the portfolio.</p><br></li></ul><p><b>Establish governance, standards, security and compliance for the intranet service.</b></p><br><ul><li><p>Set up the governance that guarantees standard processes and clear roles and responsibilities, and propose service evolutions in line with the solution roadmaps and user needs.</p><br></li><li><p>Work closely with the Global Cybersecurity team to define the right security and architecture, and ensure data governance and GDPR compliance.</p><br></li></ul><p><b>Additional Missions to Consider</b></p><br><ul><li><p>Capitalise on the LumApps partnership to extend the level of service, drive the roadmap and implement new features that better meet business needs — including making the platform fully operational in China Mainland within local technical and legal constraints.</p><br></li><li><p>Enrich the global intranet portfolio by identifying the right technology for each use case (LumApps, Microsoft SharePoint Online…), covering needs not addressed today while keeping the appropriate security level.</p><br></li><li><p>Drive a Global Intranet Center of Excellence and lead Proofs of Concept on emerging topics (custom website technology, modern web app integration, Agentic AI capabilities…).</p><br></li><li><p>Identify gaps in service management and work with the ITSM teams to improve processes through ServiceNow.</p><br></li></ul><p><u><b>YOU ARE ENERGISED BY</b></u></p><br><ul><li><p>Delving into a variety of challenges that blend technology with communication and business needs.</p><br></li><li><p>Collaborating with multidisciplinary teams and enriching your perspective through diverse interactions — across IT, business teams (HR, Internal Communication), regions and external partners.</p><br></li><li><p>Imagining, testing and implementing concrete intranet and web solutions that simplify users' lives and transform the way the House communicates and collaborates.</p><br></li><li><p>Seeing the direct impact of your initiatives: making information accessible to all employees worldwide, accelerating adoption and fostering the autonomy of local teams.</p><br></li><li><p>Evolving in an agile environment, open to experimentation and Proofs of Concept, where continuous learning is part of the everyday experience.</p><br></li><li><p>Connecting ideas, identifying emerging digital workplace trends, and translating sometimes-implicit needs into tangible solutions.</p><br></li></ul><p><u><b>WHAT YOU WILL BRING</b></u></p><br><ul><li><p><b>Genuine motivation and ability to lead a global service</b> in a collaborative, open environment. You're energized by co-construction, facilitating dialogue, and shaping the service offering and its governance collectively.</p><br></li><li><p><b>Passion for the intranet and digital workplace</b> and their power to connect, inform, and empower employees. Curious about new technologies and eager to turn innovation into pragmatic, impactful solutions.</p><br></li><li><p><b>Proven experience in service ownership or platform management at scale</b>, ideally global — min. 5 years in intranet and digital workplace web solutions. Comfortable with end-to-end accountability, from vision to daily operations, where reliability and compliance are non-negotiable.</p><br></li><li><p><b>Experience orchestrating Centers of Excellence or deployment programs</b>: empowering local champions, driving knowledge transfer and a culture of continuous improvement.</p><br></li><li><p><b>Deep technical expertise</b> in LumApps, SharePoint Online & Front-end Web Development (React), Microsoft 365 (Teams, OneDrive, Forms, Copilot), Azure AD, SAML/SSO, Akamai and web analytics</p><br></li><li><p><b>Computer Engineering degree or equivalent (Bac +5)</b>, strong project management (agile) and the ability to engage communities in a multicultural environment.</p><br></li><li><p><b>A team player</b> — curious, pedagogical and rigorous. Able to explain technical topics to non-experts, say no and defend your view positively, and thrive on cross-cutting work.</p><br></li><li><p><b>Vendor & roadmap awareness</b>: you track the technology roadmap, partner with LumApps and Microsoft, and anticipate how new features can benefit Chanel.</p><br></li><li><p><b>Fluent English</b> in a global international environment</p><br></li></ul><p><u><b>WHAT CHANEL CAN OFFER YOU</b></u></p><br><ul><li><p>Shape digital workplace transformation at global scale. Join a House renowned for its creativity and innovation, where your impact is visible across all Chanel entities and functions.</p><br></li><li><p>A culture of initiative, curiosity and continuous learning. You're encouraged to experiment, grow your skills and stay at the forefront of digital workplace technologies.</p><br></li><li><p>Collaboration with multidisciplinary teams — IT, business, cybersecurity, communication, HR and external partners.</p><br></li><li><p>Leading-edge technologies and resources. Chanel invests in the latest tools and platforms, and you'll help shape partnerships with major vendors like LumApps and Microsoft.</p><br></li><li><p>Professional development and personal growth in a respectful, inclusive and open working environment.</p><br></li><li><p>A flexible, hybrid working model.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<p><strong>Customer service:</strong><br>
Greet customers and assist them in selecting products that meet their needs.<br>
Convert window shoppers into buyers through proactive engagement.<br>
Promote the company's loyalty program to encourage repeat sales.<br>
Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).<br>
Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.<br>
Educate customers on product features, benefits, materials, and care instructions.</p>
<p><strong>Grooming / attitude / knowledge:</strong><br>
Always present a well-groomed and professional appearance.<br>
Be flexible and available to work extended hours during peak sales periods.<br>
Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</p>
<p><strong>Merchandising:</strong><br>
Ensure products are displayed in an attractive manner according to store layout standards.<br>
Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.<br>
Record and maintain accurate inventory records for incoming and outgoing stock.<br>
Upsell and cross-sell products to increase sales opportunities.<br>
Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</p>
<p><strong>Process:</strong><br>
Efficiently operate the point of sale (POS) system for billing and transactions.<br>
Balance the cash till at the start and end of shifts.<br>
Accurately process payments through cash, credit cards, vouchers, or automatic debits.<br>
Issue receipts, refunds, and change to customers correctly.<br>
Maintain vigilance regarding store security and ensure all loss prevention policies are followed.<br>
Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</p>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.</p><p>Main Responsibilities</p><ul><li>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety & Quality standards.</li><li>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</li><li>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</li><li>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene & Sanitation Inspection, etc.</li><li>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn't meet the requirements.</li><li>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</li><li>Conduct staff awareness training sessions on food Safety & quality</li><li>Support the team to develop and implement a food safety & quality management system.</li><li>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</li><li>Prepare and submit reports to the line manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</p><p>Minimum Bachelor s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry, etc.)</p><p>Must be HACCP certified with a Level 03 as a minimum requirement.</p><p>Familiarity with quality testing machines and systems.</p><p>Proficiency in MS Office.</p><p>Strong verbal and written English language skills.</p><p>Possesses a confident, firm, and pleasant personality that can work well with a team.</p><p>Currently located in Oman</p><p>Familiar with Oman's rules and regulations as per the municipality/MOH.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Manage 3PL DC Performance End to End to achieve tMart DC KPIs and develop the KPIs when needed</li><li>Optimize the 3PL Operational performance</li><li>Visit & Audit 3PL DC Operations on weekly basis</li><li>Daily DC Stock & Shrink monitoring</li><li>Partner with Demand Planning to monitor stock levels, reducing waste and improving the accuracy of inbound/outbound forecasting.</li><li>Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.</li><li>Ensure rigid standards for inventory accuracy, availability, and shrinkage control through regular audits and strict process adherence</li><li>Plan and execute centralization volume increase with the Demand, Commercial, regional & 3PL DC.</li><li>Monthly & Annual DC P&L Ownership and review</li><li>Control DC Cost and try to optimize on the go</li><li>Validate DC Weekly cost vs Reality</li><li>Monitor departmental spending and labor allocation to drive cost-effective operations without compromising on quality or speed.</li><li>Manage an offsite team to ensure DC Operational quality</li><li>Oversee total workforce planning of the 3PL DC to ensure delivery of our KPIs as per Regional FTE standards</li><li>Lead the hiring, onboarding, and technical training for your specific department to ensure a high-performing talent bench.</li><li>Manage and coach a team of Supervisors and frontline staff, focusing on succession planning and performance management.</li><li>Drive a culture of accountability and high engagement, managing attendance and productivity metrics of our own staff and the 3PL DC.</li><li>Study, Scout & select with procurement and regional team new 3PL partners in case tMart needs to switch Vendors</li><li>Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.</li><li>Ensure Health & Safety compliance of our DC Talabat members within the 3PL Facility</li></ul><br>Qualifications<br><ul><li>More than 7 years’ experience of warehousing operations and start up</li><li>Ability to accurately analyze information</li><li>Ability to manage team members effectively</li><li>Ability to manage processes</li><li>Deadline-oriented</li><li>Very good command of English</li><li>Very good command in Microsoft applications</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and execute the Industrial business strategy, ensuring alignment with regional and corporate objectives while driving sustainable growth, profitability, and market leadership. Identify and capitalize on emerging market opportunities through strategic market intelligence, competitive analysis, customer insights, and industry trend assessment to expand market share and service offerings. Define and deliver short- and long-term business plans, including portfolio expansion, new service development, diversification initiatives, and strategic partnerships to accelerate business growth. Own the financial and operational performance of the business, monitoring key performance indicators and providing strategic insights and recommendations to senior leadership. Build and strengthen executive-level customer relationships, positioning SGS as a trusted partner while driving customer satisfaction, retention, and long-term revenue growth. Optimize operational efficiency, resource allocation, and service delivery models to enhance productivity, profitability, quality, and customer experience. Lead, develop, and inspire high-performing teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement across employees and subcontractors. Champion a strong culture of safety, ethics, quality, and compliance, ensuring full adherence to SGS policies, regulatory requirements, and industry best practices. Represent the Industrial business internally and externally, strengthening SGS market presence, industry influence, and strategic stakeholder relationships.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>15+ years of progressive leadership experience managing large-scale operations, with a proven track record of driving business growth, operational excellence, and organizational performance.</li><li>Strong commercial acumen with a growth-oriented mindset and a proven ability to identify, develop, and capitalize on market opportunities.</li><li>Proven P&L leadership with full accountability for revenue growth, profitability, cost optimization, and sustainable business performance.</li><li>Exceptional stakeholder management, negotiation, and influencing skills, with the ability to build trusted relationships with customers, partners, regulators, and senior executives.</li><li>Strong customer-centric approach with a track record of developing strategic client relationships and driving long-term business partnerships.</li><li>Strategic thinker with the ability to translate business strategy into actionable plans and deliver measurable results through effective execution.</li><li>Experience operating in fast-paced, growth-oriented, and matrix organizations, balancing strategic priorities with operational demands.</li><li>Experience within the Middle East region is highly preferred.</li><li>Fluent in English, both written and spoken.</li></ul><p></p></section>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.<br>
Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li>
<li>Testing the client organisation's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the manager and/or partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring adherence to compliance with risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/manager.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><ul><li><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br></li><li><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br></li><li><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br></li><li><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br></li><li><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br></li><li><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br></li><li><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br></li><li><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br></li><li><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br></li><li><span><span>Monitor staff performance and provide constructive feedback.</span></span><br></li><li><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br></li><li><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br></li><li><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br></li><li><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br></li><li><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br></li><li><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br></li><li><span><span>Support internal and external audits as required.</span></span><br></li><li><span><span>Receiving and posting cash correctly.</span></span><br></li></ul><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><ul><li><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br></li><li><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br></li><li><span><span>Strong leadership and interpersonal skills.</span></span><br></li><li><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br></li><li><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br></li><li><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br></li><li><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br></li></ul><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. Job Summary: A TFA FEP is an entry level position. You will start by being enrolled in FieldCore s Field Engineering Program (FEP). While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills and will have a unique opportunity to go through: In-person and Online training Curriculum On-the-job trainings Learning from experienced Technical Field Advisors (TFA s) You will gain experience and grow your career while traveling and helping provide power to communities. Upon successful graduation from the FEP program, you will be eligible for a TFA position. The TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment (Gas/Steam turbines). This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure. Essential Duties & Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes implemented Drive customer satisfaction through commitment to quality Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working properly Perform aftermarket upgrades that need to be performed at the site level Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values. Ability and willingness to work holidays, weekends and overtime as required by field assignments Manage and develop employees</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications & Experience : Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role 3+ years of experience in a field services or power generation equipment maintenance position Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment Extensive travel to and from projects and various field assignments will be required English proficiency required Desired Characteristics: Introductory level. Most new hires with little experience on the GE Product will start in this level. Participates in on-the-job training. Experience and training on Alstom, Siemens, or other OEM equipment Extensive Field Engineering Services experience Strong organizational and project management skills Strong oral and written interpersonal, communication, and leadership skills Strong business acumen and ability to sell GE products to the customer</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical & normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process & systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>
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<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
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<span>Inbound Marketer Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Location: Remote (Middle East) About the Role Pavago is hiring an Inbound Marketer to help build scalable, inbound-driven marketing systems for fast-growing companies.<br> This role goes far beyond traditional SEO.<br> We’re looking for someone who understands how content, search, distribution, conversion, and buyer psychology work together to drive real business growth.<br> You’ll be responsible for creating high-quality inbound content, improving search visibility, building lead magnets, optimizing conversion paths, and distributing content across the right channels to generate awareness, demand, and qualified leads.<br> This is a hands-on execution role for someone who can think strategically while consistently shipping strong inbound assets that produce measurable outcomes — not vanity metrics.<br> The ideal candidate is an excellent writer, understands modern SEO and AI-driven search behavior, and knows how to turn content into pipeline.<br> What You’ll Own Content Creation & SEO Optimization • Create high-quality, value-driven inbound content that educates, informs, and builds authority • Write SEO-optimized blogs, landing pages, website copy, and inbound marketing assets • Develop content aligned with search intent, funnel stage, and conversion goals • Optimize content for both traditional search engines and AI-driven search experiences (LLMs, AI summaries, featured answers) • Continuously improve existing content based on performance and ranking opportunities Inbound Marketing Execution • Execute inbound marketing initiatives across SEO, content marketing, lead magnets, social distribution, and website conversion flows • Support content distribution across LinkedIn, X, newsletters, and other relevant channels • Build inbound systems that connect content → engagement → conversion • Collaborate on website and landing page optimization initiatives Lead Magnets & Conversion Assets • Develop guides, playbooks, checklists, and gated resources designed to capture demand • Write conversion-focused copy for CTAs, landing pages, thank-you pages, and nurture flows • Improve conversion rates through stronger messaging and inbound positioning • Support inbound funnel optimization and lead generation initiatives Research & Content Strategy • Conduct deep research on industries, competitors, buyer pain points, and search opportunities • Identify content gaps and inbound growth opportunities across the funnel • Develop strong content angles and positioning based on market insights • Stay current on SEO, AI-search, inbound marketing, and content distribution trends Analytics & Performance Optimization • Monitor content and inbound performance using GA4, GSC, SEMrush, Ahrefs, and related tools • Analyze engagement, rankings, conversions, and traffic behavior • Optimize campaigns and content based on measurable outcomes and conversion data • Report insights and recommendations to improve inbound performance What Makes You a Great Fit • You understand that inbound marketing is about creating demand — not just publishing content • You can create content that is genuinely valuable, insightful, and conversion-focused • You understand SEO, AI-driven search behavior, and modern inbound funnels • You think strategically while remaining highly execution-oriented • You are analytical, curious, and continuously improving based on data • You are highly organized and comfortable managing multiple content initiatives simultaneously Required Experience & Skills • Proven experience in inbound marketing, content marketing, SEO, or content writing • Strong understanding of SEO, search intent, and inbound funnel strategy • Experience using tools such as Google Search Console, GA4, SEMrush, or Ahrefs • Excellent written English and storytelling ability • Experience creating conversion-focused inbound content • Strong research and analytical skills • Portfolio showcasing inbound or SEO-driven content work Preferred Experience • Agency or B2B marketing experience • Experience building and promoting lead magnets • Familiarity with LinkedIn and social content distribution strategies • Understanding of AI-search optimization and evolving search behavior • Experience improving website conversion rates and inbound lead generation What a Typical Day Looks Like An Inbound Marketer’s day revolves around creating, optimizing, and distributing content that drives inbound demand.<br> You will: • Write and optimize blogs, landing pages, and inbound content assets • Research search opportunities, competitors, and content angles • Build and improve lead magnets and conversion assets • Review SEO and content performance data to improve results • Collaborate with marketing and strategy teams on inbound campaigns • Continuously refine inbound funnels and content distribution strategies In short: you build inbound systems that turn content, search, and distribution into qualified pipeline and measurable business growth.<br> Key Metrics for Success (KPIs) • Growth in organic traffic and qualified inbound leads • Improved keyword rankings and search visibility • Conversion rates on landing pages and lead magnets • Engagement and performance of inbound content assets • Pipeline contribution from inbound channels • Consistent execution of high-quality inbound campaigns Interview Process • Initial Screening Call • Practical Inbound Marketing Assessment • Final Interview • Offer & Onboarding #InboundMarketing #ContentMarketing #SEO #InboundMarketer #B2BMarketing #ContentWriter #LeadGeneration #DemandGeneration #RemoteJobs #GA4 #SEMrush #Ahrefs #ContentStrategy</span> </div>