Glass Technician Jobs in Oman
425 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Roles and Responsibilities Batching Plant Mechanic required for the leading Readymix Company in Oman. It is a fully owned subsidiary of a multi-disciplinary Engineering, Contracting and Construction Company, the largest in the private sector in the Sultanate of Oman. Should have atleast 3 years as Batching Plant Mechanic in RMC Plant</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should have atleast 3 years as Batching Plant Mechanic in RMC Plant</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Execute Electrical Maintenance Works B-60, under delegated authority and direction from TL Maintenance B60 as Technical Service provider of maintenance and execution of minor projects, modifications in accordance with the technical standards to maintain the assets through: (1) Leading the design Maintenance Electrical services on planned / un-planned maintenance works utilizing best practice. (2) Coordination and supervision of assets, products and maintenance work in the designated area, (3) Implement plans and coordinate Electrical maintenance works; in order to ensure plant equipment availability, reliability & optimization of cost / resources while facilitating smooth operations of the plant to meet operational targets.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Accountable for continuous flow of electrical power to plant / Substations / buildings.</p><p>Ensure application of best work practices in execution of electrical maintenance jobs.</p><p>Responsible for electrical side of project implementation in Gas Network facilities.</p><p>Implements the Preventive Maintenance (PM) plan within his section and execution along with work backlogs</p><p>Prepares procurement plan for his section.</p><p>Responsible for issuing Work Permits on electrical side and implementing Lock Out Tag Out (LOTO) procedure.</p><p>In emergency drills or emergency situations maintains close liaison with On-Scene Commander and Operation Coordinator, for ensuring quick restoration of power.</p><p>Participate in Management of Change (MOC) committee review meetings.</p><p>Ensure electrical equipment maintenance history & reports are updated in SAP (CMMS)</p><p>Implements the Corrective Maintenance (CM) plan within his section and execution along with work backlogs</p><p>Ensure to raise Z1 notification for CM activity in SAP</p><p>Identify the critical issues, repetitive failure of Electrical equipment, done and the RCA Recommendations implemented for the area</p><p>Monitors staff attendance, attitude and implements discipline within the section.</p><p>Prepare annual leave plans</p><p>Full technical & manpower support during plants shutdown.</p><p>Determines long term Electrical maintenance policy and oversees detailed planning of maintenance activities and programs.</p><p>Reviews policies of warehouse materials/spare parts and determines strategy of their handling and procurement and ensures availability.</p><p>Coordinates efforts within the Section to develop guidelines, specifications, best practices and procedures for maintenance</p><p>Maintains technical expertise in functional areas.</p><p>Carries out the technical evaluation of bids and generates the evaluation report.</p><p>Develops IDP of Omanis within the section, prepares training programs and monitors their implementation</p><p><strong>Key Interactions</strong></p><p>Internal: Field Operators, Shift Team Leader, Panel Operators, Maintenance Coordinator, Process Trainer, Technical Services Department, Sr. / Engineer Operations.</p><p>External: Ministries, Civil Defense, ROP and Neighboring Companies</p><p><strong>Notable Working Conditions.</strong> Field Operations and office environment, Moderate to intensive computer screen use.</p><p>2+ years of relevant experience</p><p>Knowledge of maintenance processes for Gas Network operations</p><p>Knowledge of Electrical control loops.</p><p>Familiar with Systems, Applications and Products in data processing (SAP).</p><p>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network</p><p>Experience on pre-commissioning and commissioning of Power Sub Station</p><p>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,</p><p>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.</p><p>Good experience in handling Maintenance Contracts and shutdown related jobs.</p><p>Knowledge of:</p><p>Computerized Maintenance Management Systems (CMMS)</p><p>Expertise in SAP- PM, CM&Z1</p><p>Process Equipment Life-Cycle Management</p><p>Good knowledge in Quality Assurance, Quality Control and HSE plans.</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledgeable in HSE plans related to maintenance activities.</p><p>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals</p><p><strong>Soft:</strong></p><p>Through use of facts</p><p>Troubleshooting and result oriented</p><p>Verbal and writing reporting skills-effective Communication</p><p>Demonstrated leadership impact to deliver improved and sustained performance</p><p>Able to build relationships within department staff and contractors with a focus on collaboration.</p><p>Ability to manage multiple priorities in a diversified and critical environment.</p><p><strong>Technical:</strong></p><p>Root Cause Analysis (RCA)</p><p>Reading and interpreting engineering drawings</p><p>Project Management</p><p>Developing and Modifying Technical Procedures</p><p>Ability to align the requirements of operations and maintenance</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledge in estimating, budgeting and cost control.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Minimum Qualifications Diploma in Electrical Engineering or similar<br>Language requirements Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)<br>Competencies and skills<br>2+ years of relevant experience<br>Knowledge of maintenance processes for Gas Network operations<br>Knowledge of Electrical control loops.<br>Familiar with Systems, Applications and Products in data processing (SAP).<br>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network<br>Experience on pre-commissioning and commissioning of Power Sub Station<br>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,<br>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.<br>Good experience in handling Maintenance Contracts and shutdown related jobs.<br>Knowledge of:<br>Computerized Maintenance Management Systems (CMMS)<br>Expertise in SAP- PM, CM&Z1<br>Process Equipment Life-Cycle Management<br>Good knowledge in Quality Assurance, Quality Control and HSE plans.<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledgeable in HSE plans related to maintenance activities.<br>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals<br>Soft:<br>Through use of facts<br>Troubleshooting and result oriented<br>Verbal and writing reporting skills-effective Communication<br>Demonstrated leadership impact to deliver improved and sustained performance<br>Able to build relationships within department staff and contractors with a focus on collaboration.<br>Ability to manage multiple priorities in a diversified and critical environment.<br>Technical:<br>Root Cause Analysis (RCA)<br>Reading and interpreting engineering drawings<br>Project Management<br>Developing and Modifying Technical Procedures<br>Ability to align the requirements of operations and maintenance<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledge in estimating, budgeting and cost control.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Auto Electrician to join our team in Oman. The ideal candidate will have 2 to 4 years of relevant experience and should have completed at least the 10th grade. This full-time position requires a male candidate who will work from our office. <strong>Key Responsibilities:</strong> - <strong>Electrical Diagnosis:</strong> Inspect and diagnose electrical and electronic issues in vehicles to determine the root cause of problems. - <strong>Repair and Maintenance:</strong> Perform repairs and routine maintenance on vehicle electrical systems, ensuring all components are functioning properly. - <strong>Installation of Parts:</strong> Install new electrical components, such as batteries, sensors, and wiring, to enhance vehicle performance and safety. - <strong>Testing Systems:</strong> Use diagnostic tools and equipment to test the functionality of electrical systems, ensuring everything operates efficiently. - <strong>Troubleshooting:</strong> Identify issues quickly and provide effective solutions to minimize vehicle downtime and ensure customer satisfaction. - <strong>Documentation:</strong> Maintain accurate records of repairs and services performed for both customer and company reference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong understanding of vehicle electrical systems and components.</li><li>Experience in using diagnostic tools and equipment effectively.</li><li>Ability to work independently and as part of a team.</li><li>Good problem-solving skills, allowing you to identify issues and propose solutions.</li><li>Effective communication skills to explain problems and solutions to colleagues and customers.</li><li>A commitment to safety and compliance with regulations in the automotive industry.</li><li>Experience 2 - 4 Years</li><li>Qualification 10th Pass</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The Technical Maintenance Officer is responsible for supporting preventive and corrective maintenance activities to ensure the proper functioning of equipment, machinery, and facility systems. The role involves assisting in troubleshooting, repairs, inspections, and maintaining operational efficiency.</p><p>Key Responsibilities</p><ul><li>Perform routine maintenance and inspection of equipment and facility systems.</li><li>Assist in troubleshooting mechanical and electrical faults.</li><li>Carry out preventive maintenance tasks as per schedule.</li><li>Support repair and replacement of faulty components.</li><li>Ensure equipment is operating safely and efficiently.</li><li>Report technical issues and maintenance requirements to supervisors.</li><li>Maintain maintenance logs and service records.</li><li>Follow safety procedures and use PPE at all times.</li><li>Assist senior technicians and engineers in maintenance activities.</li><li>Ensure tools and equipment are properly used and maintained.</li></ul><p>Working Conditions</p><ul><li>Site-based and technical work environment.</li><li>May involve physical work and field operations.</li><li>Standard working hours with possible shift work depending on operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Job Details</h2><p>Number of Vacancies: 41 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><h2>Qualifications</h2><h3>Diploma only in Mechanical Engineering, Electrical Engineering, or a related technical field.</h3><h3>Experience</h3><p>Practical Experience: 0 years (Fresh graduates are welcome to apply.)</p><h3>Technical Skills</h3><ul><li>Basic understanding of mechanical or electrical systems.</li><li>Ability to use basic tools and maintenance equipment.</li><li>Knowledge of safety procedures in technical environments.</li><li>Basic ability to read technical manuals and instructions.</li><li>Basic knowledge of Microsoft Office (Word, Excel).</li></ul><h3>Soft Skills</h3><ul><li>Strong problem-solving skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work in a team environment.</li><li>Willingness to learn and develop technical skills.</li><li>Good communication and reporting skills.</li><li>Ability to work in field and operational environments.</li></ul><p>Application Note :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>
<p><h4>Location</h4>
<p>Oman, Muscat</p>
<h4>Start date</h4>
<p>September 2026</p>
<h4>Duration</h4>
<p>12 months renewable contract</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct technical training needs analysis (TNA)</li>
<li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li>
<li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li>
<li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li>
<li>Develop and implement training policies and procedures</li>
<li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li>
<li>Plan and manage short and long-term training schedules, resources, and budgets</li>
<li>Establish KPIs and monitor training effectiveness and performance metrics</li>
<li>Maintain and update training materials to ensure alignment with operational requirements</li>
<li>Ensure availability and accessibility of training documentation for all stakeholders</li>
<li>Assess trainee performance and maintain training records</li>
<li>Liaise with external authorities for training approvals and with external training providers</li>
<li>Ensure adequate availability of qualified instructors, assessors, and examiners</li>
<li>Develop competency frameworks and oversee competency-based training systems</li>
<li>Manage training-related contracts, including scope development and lifecycle administration</li>
<li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li>
<li>Support competency development initiatives including coaching, mentoring, and succession planning</li>
<li>Develop and implement on-the-job training (OJT) frameworks</li>
<li>Ensure compliance with company policies and perform additional duties as required</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li>
<li>OPITO certified assessor</li>
<li>Training of Trainers (TOT) certification</li>
<li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li>
<li>Experience in engineering training, assessment, and examination</li>
<li>Strong knowledge of technical training standards and regulatory requirements</li>
<li>Proven ability to develop and manage competency frameworks and training systems</li>
<li>Experience working with cross-functional teams in operational environments</li>
<li>Strong leadership, coaching, and mentoring capabilities</li>
<li>Excellent communication and analytical skills</li>
<li>Fluent in written and spoken English</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support the management of the long term gas turbine service contract with respect to planned and unplanned outageservices of gas turbines. Adhere to routine plant maintenance plans through the use of CMMS and plan when required. Support successful preparations and completion of planned shutdowns and unplanned shutdowns. Implement electrical engineering best practices in accordance with OEM and international standards. Support the implementation of a Long Term engineering strategic plan. Recognise faults and their causes, and propose solutions as well as implement at anytime as required by plantoperations to keep highest availability performance. Undertake advanced condition monitoring techniques in fields such as: thermographs, vibration analysis, transformer oilanalysis, etc. Use specialist individual skills such as HV work, protections, excitation equipment, etc when necessary. Support life cycle management for all electrical systems. Support completion of planned shutdowns within time and budget. Support Operations Department in the safe and efficient delivery of high levels of commercial availability withinenvironment limits. Liaise with Operations Dept. in investigation of suspected equipment problems and in appropriate testing of equipmentafter any repairs before the equipment returns to service. Make decisions, or assist others to make decisions, to resolve plant maintenance problems with immediate, mediumand long term consequences. Attend at any time to the plant for troubleshooting or repair to minimize failures to plant availability. Support in the development of work Instructions as required. Be an active part of the maintenance team and help it to meet appropriate people and plant related performance measures. Ensure Company Health, Safety, and Environmental policies and procedures are followed. Participate in internal / external Quality, HS&E audits and monitor relevant findings.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supporting the management of the long term (Siemens) gas turbine service contract with respect to planned and unplanned outage services of gas turbines. Development of routine plant maintenance through the use of CMMS. Successful preparations and completion of planned shutdowns conducted by Siemens. Implementation of Mechanical engineering practices in accordance with OEM and international standards. Support the development and implementation of a Long Term engineering strategic plan. Life cycle management for all Mechanical systems. Completing the planned shutdowns within time and budget. Safe and efficient delivery of high levels of commercial availability within environment limits. Make decisions, or assist others to make decisions, to resolve plant maintenance problems with immediate, medium and long term consequences. Lead and motivate the team by setting appropriate people and plant related performance measures. Deliver outcomes, in all areas of work, consistent with the Quality, Health, Safety and Environmental policies. Ensure Company Health, Safety, and Environmental policies and procedures are followed. Participate in internal / external Quality, Health, Safety and Environmental audits and monitor relevant findings. Ensure all procedures, documentation, drawings and manuals are kept up to date and necessary training is completed in a timely manner. Ensure suitable training programs are in place, both for individual development and engineering competence, and develop appropriate succession plans for key staff. Prepare a budget for maintenance and provide regular reports of expenditure, explaining variances, potential risks and/or problems and recommending solutions. Support an environment and mechanism where communication and cooperation between the Maintenance and Operation teams, as well as with Admin Staff, is maintained at excellent levels. Continues improvement in the process of work. Any other tasks that may be required.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary We are seeking experienced Cold Room & Refrigeration Technicians to install, maintain, troubleshoot, and repair cold room and refrigeration systems. In this role, you will ensure the efficient operation of refrigeration equipment, maintain temperature-controlled environments, and support preventive and corrective maintenance activities. Key Responsibilities Install, maintain, and repair cold rooms, refrigeration units, and cooling systems. Diagnose and troubleshoot mechanical and electrical faults in refrigeration equipment. Perform preventive maintenance and system inspections. Monitor system performance, refrigerant levels, and temperature controls. Read and interpret technical drawings, wiring diagrams, and equipment manuals. Ensure compliance with safety, environmental, and operational standards. Maintain maintenance records and service reports. Respond to emergency breakdowns and support operational requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Diploma or Technical Certification in Refrigeration, HVAC, Mechanical, or Electrical Engineering . 3+ years of experience in cold room and refrigeration system maintenance. Strong knowledge of refrigeration cycles, compressors, condensers, evaporators, and control systems. Experience handling refrigerants and refrigeration troubleshooting. Ability to read technical drawings and electrical schematics. Good problem-solving and communication skills. Preferred Qualifications HVAC/Refrigeration certification or trade license. Experience in cold storage facilities, food processing plants, warehouses, or commercial refrigeration systems. Valid UAE Driving License is an advantage.</div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b><br></b></span></div><div><span ><b>SES - Now Hiring – API CNC & Manual Machinists</b></span></div><div><span ><b><br></b></span></div><div><span ><b>Seeking experienced and motivated API CNC Machinists and Manual Machinists to join our manufacturing workshop.</b></span></div><div><span ><br></span></div><div><span ><b>Job Requirements:</b></span></div><div><span ><br></span></div><div><span >• Experience: 1–5 years in metal machining.</span></div><div><span ><br></span></div><div><span >• Work Environment: Metal turning and shaping workshop.</span></div><div><span ><br></span></div><div><span >• Skills & Qualifications:</span></div><div><span ><br></span></div><div><span >o Ability to read and write English.</span></div><div><span ><br></span></div><div><span >o Ability to read and interpret engineering/workshop drawings.</span></div><div><span ><br></span></div><div><span >o Proficient in the use of precision measuring instruments (e.g., vernier callipers, micrometers, gauges).</span></div><div><span ><br></span></div><div><span >o Experience operating CNC and/or conventional machine tools.</span></div><div><span ><br></span></div><div><span >o Experience in machining API wellhead and oilfield equipment is preferred.</span></div><div><span ><br></span></div><div><span >Interested candidates are invited to submit their CV to …Adnan@safewayengineering.com</span></div><div><span ><br></span></div><div><span >HIS</span></div><div><span ><br></span></div><div><span >Required for employment – CNC machine operators and manual operation technicians (API)</span></div><div><span ><br></span></div><div><span >SES is seeking experienced CNC (API) machine operators and manual machine operators to work in its metal fabrication workshop.</span></div><div><span ><br></span></div><div><span ><b>Job requirements:</b></span></div><div><span ><br></span></div><div><span >• 1 to 5 years of experience in operating metalworking machinery.</span></div><div><span ><br></span></div><div><span >• Proficiency in reading and writing English.</span></div><div><span ><br></span></div><div><span >• The ability to read engineering drawings.</span></div><div><span ><br></span></div><div><span >• Proficiency in using precision measuring instruments.</span></div><div><span ><br></span></div><div><span >• Experience in operating CNC machines and/or conventional machines.</span></div><div><span ><br></span></div><div><span >• Experience in manufacturing wellhead equipment and oil and gas equipment according to API standards is preferred</span></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><ul><li>Blood Banking</li><li>Transfusion Medicine</li><li>Immunohematology techniques</li></ul><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><ul><li>Blood grouping and crossmatching</li><li>Antibody screening and identification</li><li>Compatibility testing and transfusion procedures</li></ul><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment and ensure proper functioning of:</li><ul><li>Centrifuges, incubators, gel card systems, etc.</li></ul><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><ul><li>Practical exams</li><li>Laboratory reports and competency checklists</li></ul><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in blood banks and transfusion services</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><ul><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li></ul><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in transfusion medicine and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution. </p><p>Minimum 1 2 years of practical experience in a hospital blood bank or transfusion service laboratory </p><p>Proficiency in English is a must. </p><p>Age :From 23 to 40 OMANI CANDIDATES ONLY. </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><li>Clinical Chemistry</li><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><li>Biochemical analysis of blood and body fluids</li><li>Clinical chemistry assays using automated analyzers</li><li>Spectrophotometric and colorimetric techniques</li><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment such as:</li><li>Automated chemistry analyzers</li><li>Spectrophotometers</li><li>Micropipettes and centrifuges</li><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><li>Practical exams</li><li>Laboratory reports and competency checklists</li><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in clinical chemistry laboratories</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in clinical chemistry and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualification:</b></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution.</p><p>Experience:</p><p>Minimum 1 2 years of practical experience in a clinical chemistry or diagnostic laboratory.</p><p>Language Requirement:</p><p>Proficiency in English is a must.</p><p>Requirement /Skills:</p><p>Age from 23 40 OMANI CANDIDATES ONLY</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>FUNCTIONS: Performs basic troubleshooting on mechanical, hydraulic and pneumatic systems. Knowledge in maintenance of Reverse Osmosis plant including pumps, compressors, mixers, agitators, gearbox etc. Overhauling of centrifugal, single-stage, multi-stage pumps. Maintenance of micro filtrations, ultra-filtrations, RO systems. Installation and maintenance of sewage and wastewater pumps and mixers. Preventive, predictive, and corrective maintenance as per instructions from managers. Operation and maintenance of belt press and new installation. Servicing of submersible pumps and mixers in CETRP. Coordination with electrical, instrument, and operational team for effective maintenance. Assisting in asset condition assessment and timely reporting to the line managers. Effective handling of power tools and optimizing manpower usage. Keeping high standards in HSE compliance and reporting observations and improvement suggestions. Repair and replacement of all type of valves and actuators. Replacement of cartridge filters, strainers etc. Coordination with OEM and third party contractors for maintenance. Availability during holidays in case of any emergency requirements. Installation of new and serviced electromechanical equipment.</p><p>RESPONSIBILITIES: Repair and perform preventive and corrective maintenance as per established standards. Performs all duties according to Company Policies and Procedures. Execution of maintenance activities as per the lead instructions and keeping HSE standards. Adheres to company s Quality, Health & Safety and Environment policies and procedures. Adheres to company s HR Policies and Procedures.</p><p>SKILLS PROFILE: Troubleshooting. Maintenance of rotating equipment. Handling of mechanical tools and power tools. Team Player. Self-motivated. Coordination skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ACADEMIC BACKGROUND: Diploma Holder or 2-year technical course or relevant experience.</p><p>EXPERIENCE: Minimum of 3-5 years experience in the same field.</p><p>KNOWLEDGE OF: Technical procedures and safety. Methods and practices to be followed in the maintenance of tools, machinery, and equipment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform routine maintenance, troubleshooting, and repair on machinery and equipment, including mechanical, electrical, Irrigation softwire, Irrigation networks, submersible pumps, poster pumps VFD panels, Electrical panels . Diagnose equipment, pumps, Electrical equipment malfunctions and recommend repairs or replacement as necessary. Diagnose and troubleshoot problems related to pipes, valves, pumps, controllers, and other system components. Perform preventative maintenance on machinery, pumps, Irrigation networks and equipment to avoid breakdowns and downtime. Maintain accurate records of work performed, including parts and materials used and time spent on each job. Follow all safety procedures and protocols to ensure a safe working environment. Assist with the installation and setup of new machinery and equipment. Provide support to other departments as needed, including responding to emergency maintenance request clean, lubricate and perform other routine maintenance work on machinery as required. Operate all equipment, hand tools, and power tools as required and authorized. Carry out any other activities as and when required by the reporting manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Higher Diploma degree in mechanical, Electrical or equivalent.</li><li>Any additional professional technical qualifications will be an added advantage.</li><li>0 - 3 years experience in the field.</li><li>Knowledge of mechanical, electrical, and hydraulic systems.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Ability to read and interpret technical manuals and schematics.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented with strong organizational skills.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsable technique de FPGA F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Chez Safran Electronics & Defense, leader dans le secteur de l'électronique de l'aéronautique et de défense, votre expertise en FPGA sera essentielle. En tant que Responsable technique de FPGA, vous aurez un rôle clé dans la conception et le développement des architectures FPGA pour des fonctions de traitement innovantes.<br>Venez découvrir nos produits passionnants, imaginer et concevoir au sein de notre équipe des solutions techniques FPGA !<br>Vous embarquerez avec les équipes systèmes, senseur et logiciel pour converger sur le besoin technique, participerez à l'élaboration et spécification de l'architecture FPGA et des différents blocs fonctionnels.<br>Vous développerez des stratégies de vérification virtuelle et sur cible, coderez, simulerez et testerez les blocs fonctionnels sur des cartes électroniques.<br>Vous managerez techniquement des développeurs internes et externes, en assurant le respect des engagements de coûts et de délais.<br>Vous participerez aux revues internes et externes avec les clients (y compris les audits de certification DO-254), et prendrez part au support technique pour assurer l'intégration du FPGA avec les équipes logiciel, électronique, système.<br>Venez partager notre passion pour ces projets FPGA !</p><br><br><p>Déplacements occasionnels en France et à l'étranger</p><br><br><p>Nous recherchons un-e candidat-e avec :<br>- Un diplôme BAC+5 (Master ou équivalent) en électronique, automatique ou un domaine connexe.<br>- Plus de 5 ans d'expérience en conception, architecture et vérification de FPGA.<br>- Maîtrise de l'anglais pour des échanges techniques et professionnels.<br>- Des compétences prouvées en leadership d'équipe, organisation et communication.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Day-to-Day Operations Carry out utility piping activities to vessels assigned by Supervisor ensuring compliance as per Health, Safety & Security requirements and standards. Carry out routine monitoring for utilities and manifolds arranged on board in order to ensure they are operating properly and as per quality and health and safety standards. Quay and Dock & Workshops Piping Activities Carry out all necessary repair and scheduled preventive maintenance to yard utility (air water, gas, etc.) pipelines and accessories ensuring all utility lines are working properly. Planning and Layout Plan in coordination with the Piping Supervisor, the positioning and layout of utility piping hoses and manifolds onboard vessel in order to ensure the work plan covers all the necessary areas for production work. Maintenance Log Reports Prepare logbook for routine, preventive maintenance & repair of all utility lines and locations. Track and monitor the mechanical equipments, piping equipments for temporary utility provision (water, gas, etc.), portable generators, air compressors requiring maintenance as per their life cycle and utilisation in order to ensure proactive maintenance history and replacement as required. Material Requirements and Use Coordinate with the Piping Supervisor if and when required in order to ensure that material requirements are provided timely and accurately to complete job requirements. Quality Control Ensure adherence to and maintenance of the quality of piping utility work and related piping works in quay and drydock in order to ensure readiness for quality control inspections and to support all other departments in the Production division. Preparing Reports Prepare daily reports on progress, issues, challenges of utility piping jobs onboard in order to keep the Piping Supervisor aware of the progress and ensure the work is completed as per the schedule. Policies, Systems, Processes & Procedures Follow all relevant Production Support departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Quality, Health, Safety, & Environment Adhere to all relevant quality, health, safety and environmental procedures, instructions and controls in order to guarantee the safety of employees, quality of products/ services and environmental compliance can be guaranteed.</p></div></section>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Install and fix reinforcement steel bars and mesh as per engineering drawings. Read and interpret reinforcement drawings and bar bending schedules (BBS). Cut, bend, and tie steel bars according to project specifications. Ensure proper placement and securing of reinforcement before concrete pouring. Follow safety procedures and site regulations at all times. Coordinate with supervisors and construction teams to meet project deadlines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of experience in steel fixing / steel fitting.</li><li>Ability to read and understand reinforcement drawings and BBS.</li><li>Experience in high-rise building, commercial, industrial, or infrastructure projects preferred.</li><li>Physically fit and capable of performing construction site duties.</li><li>Knowledge of construction safety standards.</li><li>Willingness to work in Oman and adapt to site requirements.</li><li>ITI / Diploma / Technical Qualification preferred. Relevant construction experience can compensate for formal qualifications.</li></ul><p></p></section>
<p><h4>Role summary</h4>
<p>Working unsupervised, installing the ESP, monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</p>
<h4>Essential responsibilities</h4>
<ul>
<li>Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.</li>
<li>May be required to work unsupervised.</li>
<li>Assists with monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</li>
<li>The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.</li>
<li>Conducts all business activities in accordance with HSE policies and legal compliance requirements.</li>
</ul>
<h4>Essential requirements of the role (experience / skills / competencies)</h4>
<ul>
<li>Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump installation, commissioning, and troubleshooting are mandatory.</li>
<li>Field of experience: Artificial Lift Systems - Electrical Submersible Pump installation and pull-out activities.</li>
<li>Technical skills:
<ul>
<li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li>
<li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li>
<li>Analytical skills to route ESP problems during troubleshooting.</li>
</ul>
</li>
<li>Soft skills: Customer focus, communication, interpersonal, and team working skills.</li>
<li>Tools or software (required / preferred): MS Office.</li>
<li>Education qualifications: Diploma or bachelor’s degree.</li>
<li>Industry background or experience (required / preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump required.</li>
<li>Required accreditations / qualifications / certification / licenses including driving license: LMV defensive driving experience.</li>
</ul>
<h4>Desirable attributes of the worker (experience / skills / competencies)</h4>
<ul>
<li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li>
<li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li>
<li>Minimum of 3 years of experience in Electrical Submersible Pump commissioning and troubleshooting responsibilities is mandatory.</li>
<li>Analytical skills to route ESP problems during troubleshooting.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>