Financial Analyst Jobs in Oman

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li> <li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li> <li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li> <li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li> <li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law, finance, economics, business administration, accounting, or any related field;</li> <li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li> <li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li> <li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li> <li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li> <li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li> <li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li> <li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li> <li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li> <li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li> <li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li> <li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li> <li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li> <li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li> <li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li> <li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li> <li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li> <li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li> <li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li> <li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li> <li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p>A reputed private hospital in Sohar, Oman is urgently hiring experienced Staff Nurses to join its professional healthcare team. The hospital offers a supportive working environment, modern facilities, and excellent opportunities for career growth. Job Position : Staff Nurses (ER, LDR, IPD &amp; NICU Head Nurse) Unlock Free Mock Test Enter your email and select your exam category. Select Exam Category DHA OMSB SCFHS (Saudi) MOH QCHP (Qatar) Other Prometric Get Free Mock Test Join Our Telegram Channel! Get Free Daily MCQs , Mock Tests &amp; Prep Tips delivered to your phone! Your phone number stays private no one can see it in a Telegram channel. Join Now No Thanks</p><p><strong>Desired Candidate Profile</strong></p><p>The hospital offers a supportive working environment, modern facilities, and excellent opportunities for career growth.</p>

<p>Role &amp; responsibilities Preventive, Breakdown, Corrective and Running Maintenance of packing machinery and associated equipment to ensure maximum reliability and operational efficiency. Troubleshooting, repair, overhauling, alignment, and restoration of high-speed packaging machines used in Biscuits, Chocolate, and Snacks production lines. Carrying out machine changeovers for different product and pack formats within targeted timelines. Calculating machine ratios, product pitch settings, timing adjustments, and machine parameters required for changeovers. Designing, fabricating, modifying, and installing change parts and machine components as required. Maintenance and troubleshooting of Horizontal Flow Wrappers including Omori, Multipack, Unipack, Syntegon, Bosch, Cavanna, and Makewell machines. Maintenance and troubleshooting of Vertical Form Fill Seal (VFFS) machines including Bosch and TNA. Maintenance and calibration support for Checkweighers, Metal Detectors, Thermal Transfer Ribbon (TTR) Printers, Continuous Inkjet (CIJ) Printers, Labeling Systems, and Conveyor Systems. Supporting project teams during installation, commissioning, trials, and optimization of new packaging equipment. Maintaining machine history cards, maintenance logs, breakdown records, and spare parts consumption records. Participating in technical discussions, continuous improvement initiatives, OEE improvement projects, and downtime reduction programs. Assisting in Engineering Stores management and identification of critical spare parts requirements. Performing workshop activities including fabrication, machining, fitting, and modification of machine components as required. Maintaining safe and hygienic working conditions in compliance with GMP, GHP, HACCP, Food Safety, and company safety procedures. Carrying out any other jobs/assignments entrusted by the supervisor or management</p><p><strong>Desired Candidate Profile</strong></p><p>Maximizing uptime and availability of packaging machines and auxiliary equipment. Reduction of breakdowns and unplanned downtime. Efficient execution of machine changeovers Improvement in Overall Equipment Effectiveness (OEE). Compliance with preventive maintenance schedules. Reduction in packaging material wastage. Proper documentation and maintenance records. Adherence to GMP, GHP, Food Safety, and Safety requirements. Continuous improvement of plant and machinery performance. ITI Mechanical/Fitter/Welder from reputed Technical Training Institute. Min 5 years experience in maintaining high speed packaging lines and process equipment in FMCG/ Pharmaceutical / Food industries. Proven experience in troubleshooting, machine overhauling, machine setup, and changeover management. Hands-on experience in manufacturing, modification, and fitting of machine change parts. Experience with Horizontal Flow Wrappers (Omori, Multipack, Unipack, Syntegon, Bosch, Cavanna, Makewell) and VFFS Machines (Bosch, TNA). Experience in maintaining Checkweighers, TTR Printers, CIJ Printers, Metal Detectors, and Conveying Systems. Maximum age of 35 years.</p>

<p>Installs, assembles, maintains, and repairs heavy plant machinery, rolling mills, structural frameworks, and hydraulic/pneumatic systems. They read technical blueprints, use precision measuring tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma</li><li>3+Yrs Experience</li><li>must have rolling mill /Merchant Bar Mill experience</li></ul>

<p>POSITION SUMMARY Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience.</p><p>License or Certification: EPA Universal Certification Driver's License HVAC Certification</p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>Location</h4> <p>Oman, Muscat</p> <h4>Start date</h4> <p>September 2026</p> <h4>Duration</h4> <p>12 months renewable contract</p> <h4>Key responsibilities</h4> <ul> <li>Conduct technical training needs analysis (TNA)</li> <li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li> <li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li> <li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li> <li>Develop and implement training policies and procedures</li> <li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li> <li>Plan and manage short and long-term training schedules, resources, and budgets</li> <li>Establish KPIs and monitor training effectiveness and performance metrics</li> <li>Maintain and update training materials to ensure alignment with operational requirements</li> <li>Ensure availability and accessibility of training documentation for all stakeholders</li> <li>Assess trainee performance and maintain training records</li> <li>Liaise with external authorities for training approvals and with external training providers</li> <li>Ensure adequate availability of qualified instructors, assessors, and examiners</li> <li>Develop competency frameworks and oversee competency-based training systems</li> <li>Manage training-related contracts, including scope development and lifecycle administration</li> <li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li> <li>Support competency development initiatives including coaching, mentoring, and succession planning</li> <li>Develop and implement on-the-job training (OJT) frameworks</li> <li>Ensure compliance with company policies and perform additional duties as required</li> </ul> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li> <li>OPITO certified assessor</li> <li>Training of Trainers (TOT) certification</li> <li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li> <li>Experience in engineering training, assessment, and examination</li> <li>Strong knowledge of technical training standards and regulatory requirements</li> <li>Proven ability to develop and manage competency frameworks and training systems</li> <li>Experience working with cross-functional teams in operational environments</li> <li>Strong leadership, coaching, and mentoring capabilities</li> <li>Excellent communication and analytical skills</li> <li>Fluent in written and spoken English</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The Technical Maintenance Officer is responsible for supporting preventive and corrective maintenance activities to ensure the proper functioning of equipment, machinery, and facility systems. The role involves assisting in troubleshooting, repairs, inspections, and maintaining operational efficiency.</p><p>Key Responsibilities</p><ul><li>Perform routine maintenance and inspection of equipment and facility systems.</li><li>Assist in troubleshooting mechanical and electrical faults.</li><li>Carry out preventive maintenance tasks as per schedule.</li><li>Support repair and replacement of faulty components.</li><li>Ensure equipment is operating safely and efficiently.</li><li>Report technical issues and maintenance requirements to supervisors.</li><li>Maintain maintenance logs and service records.</li><li>Follow safety procedures and use PPE at all times.</li><li>Assist senior technicians and engineers in maintenance activities.</li><li>Ensure tools and equipment are properly used and maintained.</li></ul><p>Working Conditions</p><ul><li>Site-based and technical work environment.</li><li>May involve physical work and field operations.</li><li>Standard working hours with possible shift work depending on operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Job Details</h2><p>Number of Vacancies: 41 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><h2>Qualifications</h2><h3>Diploma only in Mechanical Engineering, Electrical Engineering, or a related technical field.</h3><h3>Experience</h3><p>Practical Experience: 0 years (Fresh graduates are welcome to apply.)</p><h3>Technical Skills</h3><ul><li>Basic understanding of mechanical or electrical systems.</li><li>Ability to use basic tools and maintenance equipment.</li><li>Knowledge of safety procedures in technical environments.</li><li>Basic ability to read technical manuals and instructions.</li><li>Basic knowledge of Microsoft Office (Word, Excel).</li></ul><h3>Soft Skills</h3><ul><li>Strong problem-solving skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work in a team environment.</li><li>Willingness to learn and develop technical skills.</li><li>Good communication and reporting skills.</li><li>Ability to work in field and operational environments.</li></ul><p>Application Note :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>

<p>We are urgent hiring FRESHERS or those having 1 Years experience in India on Infra Projects and wiling to join immediately.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Updated CV</li><li>Academic Certificate of Graduation and above</li><li>Experience certificates if any</li><li>Passport copy clear (Please attach your Passport last Visa cancelled page if you were present earlier with any employer of current hiring country)</li><li>Recent Photograph</li><li>Mobile number</li><li>Your current Location</li><li>Minimum time required to join in Oman</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Roles and Responsibilities Batching Plant Mechanic required for the leading Readymix Company in Oman. It is a fully owned subsidiary of a multi-disciplinary Engineering, Contracting and Construction Company, the largest in the private sector in the Sultanate of Oman. Should have atleast 3 years as Batching Plant Mechanic in RMC Plant</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should have atleast 3 years as Batching Plant Mechanic in RMC Plant</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><ul><li>Blood Banking</li><li>Transfusion Medicine</li><li>Immunohematology techniques</li></ul><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><ul><li>Blood grouping and crossmatching</li><li>Antibody screening and identification</li><li>Compatibility testing and transfusion procedures</li></ul><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment and ensure proper functioning of:</li><ul><li>Centrifuges, incubators, gel card systems, etc.</li></ul><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><ul><li>Practical exams</li><li>Laboratory reports and competency checklists</li></ul><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in blood banks and transfusion services</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><ul><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li></ul><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in transfusion medicine and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution. </p><p>Minimum 1 2 years of practical experience in a hospital blood bank or transfusion service laboratory </p><p>Proficiency in English is a must. </p><p>Age :From 23 to 40 OMANI CANDIDATES ONLY. </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Laboratory Teaching and Practical Support</p><ul><li>Prepare, set up, and demonstrate practical sessions in:</li><li>Clinical Chemistry</li><li>Assist faculty in delivering laboratory-based teaching and simulation exercises</li><li>Provide hands-on training in:</li><li>Biochemical analysis of blood and body fluids</li><li>Clinical chemistry assays using automated analyzers</li><li>Spectrophotometric and colorimetric techniques</li><li>Ensure adherence to standard operating procedures (SOPs) during practical sessions</li></ul><p>Laboratory Management and Maintenance</p><ul><li>Maintain laboratory equipment such as:</li><li>Automated chemistry analyzers</li><li>Spectrophotometers</li><li>Micropipettes and centrifuges</li><li>Monitor and maintain laboratory inventory, reagents, and consumables</li><li>Prepare and submit annual requirements for consumables and equipment</li><li>Ensure compliance with laboratory safety protocols and biosafety standards</li></ul><p>Student Support and Assessment</p><ul><li>Guide students during laboratory sessions and ensure active participation</li><li>Monitor student progress and provide feedback on practical skills</li><li>Assist in assessing student performance through:</li><li>Practical exams</li><li>Laboratory reports and competency checklists</li><li>Support students in developing technical and diagnostic competencies</li></ul><p>Clinical Training Support</p><ul><li>Assist in coordination of clinical placements in clinical chemistry laboratories</li><li>Communicate with hospital laboratory staff and preceptors when required</li><li>Support evaluation of student performance during clinical training</li></ul><p>Research and Academic Support</p><ul><li>Assist in preparation and execution of student research projects and wet lab activities</li><li>Support faculty in laboratory-based research activities where required</li></ul><p>Administrative and Documentation Duties</p><ul><li>Maintain accurate records of:</li><li>Laboratory inventory</li><li>Equipment maintenance logs</li><li>Student attendance and practical performance</li><li>Prepare laboratory manuals, worksheets, and teaching materials</li><li>Support accreditation and quality assurance documentation</li></ul><p>Professional Development and Service</p><ul><li>Participate in Continuous Medical Education (CME) activities and workshops</li><li>Stay updated with advances in clinical chemistry and laboratory technologies</li><li>Contribute to departmental academic activities and events</li></ul><p>General Responsibilities</p><ul><li>Work collaboratively with faculty and laboratory staff to achieve departmental objectives</li><li>Demonstrate professionalism, innovation, and commitment to quality education</li><li>Perform any other duties assigned by the Head of the MLS program</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualification:</b></p><p>Bachelor s degree (BSc) in Medical Laboratory Science, Biomedical Science, from a recognized institution.</p><p>Experience:</p><p>Minimum 1 2 years of practical experience in a clinical chemistry or diagnostic laboratory.</p><p>Language Requirement:</p><p>Proficiency in English is a must.</p><p>Requirement /Skills:</p><p>Age from 23 40 OMANI CANDIDATES ONLY</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>FUNCTIONS: Performs basic troubleshooting on mechanical, hydraulic and pneumatic systems. Knowledge in maintenance of Reverse Osmosis plant including pumps, compressors, mixers, agitators, gearbox etc. Overhauling of centrifugal, single-stage, multi-stage pumps. Maintenance of micro filtrations, ultra-filtrations, RO systems. Installation and maintenance of sewage and wastewater pumps and mixers. Preventive, predictive, and corrective maintenance as per instructions from managers. Operation and maintenance of belt press and new installation. Servicing of submersible pumps and mixers in CETRP. Coordination with electrical, instrument, and operational team for effective maintenance. Assisting in asset condition assessment and timely reporting to the line managers. Effective handling of power tools and optimizing manpower usage. Keeping high standards in HSE compliance and reporting observations and improvement suggestions. Repair and replacement of all type of valves and actuators. Replacement of cartridge filters, strainers etc. Coordination with OEM and third party contractors for maintenance. Availability during holidays in case of any emergency requirements. Installation of new and serviced electromechanical equipment.</p><p>RESPONSIBILITIES: Repair and perform preventive and corrective maintenance as per established standards. Performs all duties according to Company Policies and Procedures. Execution of maintenance activities as per the lead instructions and keeping HSE standards. Adheres to company s Quality, Health &amp; Safety and Environment policies and procedures. Adheres to company s HR Policies and Procedures.</p><p>SKILLS PROFILE: Troubleshooting. Maintenance of rotating equipment. Handling of mechanical tools and power tools. Team Player. Self-motivated. Coordination skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ACADEMIC BACKGROUND: Diploma Holder or 2-year technical course or relevant experience.</p><p>EXPERIENCE: Minimum of 3-5 years experience in the same field.</p><p>KNOWLEDGE OF: Technical procedures and safety. Methods and practices to be followed in the maintenance of tools, machinery, and equipment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b><br></b></span></div><div><span ><b>SES - Now Hiring – API CNC &amp; Manual Machinists</b></span></div><div><span ><b><br></b></span></div><div><span ><b>Seeking experienced and motivated API CNC Machinists and Manual Machinists to join our manufacturing workshop.</b></span></div><div><span ><br></span></div><div><span ><b>Job Requirements:</b></span></div><div><span ><br></span></div><div><span >• Experience: 1–5 years in metal machining.</span></div><div><span ><br></span></div><div><span >• Work Environment: Metal turning and shaping workshop.</span></div><div><span ><br></span></div><div><span >• Skills &amp; Qualifications:</span></div><div><span ><br></span></div><div><span >o Ability to read and write English.</span></div><div><span ><br></span></div><div><span >o Ability to read and interpret engineering/workshop drawings.</span></div><div><span ><br></span></div><div><span >o Proficient in the use of precision measuring instruments (e.g., vernier callipers, micrometers, gauges).</span></div><div><span ><br></span></div><div><span >o Experience operating CNC and/or conventional machine tools.</span></div><div><span ><br></span></div><div><span >o Experience in machining API wellhead and oilfield equipment is preferred.</span></div><div><span ><br></span></div><div><span >Interested candidates are invited to submit their CV to …Adnan@safewayengineering.com</span></div><div><span ><br></span></div><div><span >HIS</span></div><div><span ><br></span></div><div><span >Required for employment – ​​CNC machine operators and manual operation technicians (API)</span></div><div><span ><br></span></div><div><span >SES is seeking experienced CNC (API) machine operators and manual machine operators to work in its metal fabrication workshop.</span></div><div><span ><br></span></div><div><span ><b>Job requirements:</b></span></div><div><span ><br></span></div><div><span >• 1 to 5 years of experience in operating metalworking machinery.</span></div><div><span ><br></span></div><div><span >• Proficiency in reading and writing English.</span></div><div><span ><br></span></div><div><span >• The ability to read engineering drawings.</span></div><div><span ><br></span></div><div><span >• Proficiency in using precision measuring instruments.</span></div><div><span ><br></span></div><div><span >• Experience in operating CNC machines and/or conventional machines.</span></div><div><span ><br></span></div><div><span >• Experience in manufacturing wellhead equipment and oil and gas equipment according to API standards is preferred</span></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EMPLOYEE JOB DESCRIPTION</p><p>JOB PURPOSE: To monitor, analyze, and report operational performance through KPIs and performance dashboards. This role supports Operational Excellence initiatives, management decision-making, and continuous improvement across the shipyard by providing data-driven insights and maintaining reporting integrity.</p><p>KEY ACCOUNTABILITIES:</p><p>Description Performance Monitoring &amp; KPI Analysis</p><ul><li>Develop, maintain, and monitor operational KPIs aligned with Production Control and company objectives.</li><li>Prepare comprehensive daily, weekly, monthly, and quarterly performance reports for management review.</li><li>Ensure the accuracy, consistency, and integrity of performance data collected from various operational departments.</li><li>Analyze trends, variances, and deviations, providing actionable insights and recommendations to the Team Leader Operational Excellence.</li></ul><p>Operational Excellence Support</p><ul><li>Support process improvement initiatives by providing rigorous data-driven analysis and performance measurements.</li><li>Track the effectiveness of implemented improvement and cost-saving initiatives through continuous KPI monitoring.</li><li>Assist in identifying operational inefficiencies, performance gaps, and specific areas requiring corrective action</li></ul><p>Reporting &amp; Management Support</p><ul><li>Prepare high-quality performance dashboards, executive summaries, and presentations for senior management.</li><li>Support ad-hoc data and reporting requests from the Department Head, COO, or top management</li><li>Provide analytical input to support operational reviews and strategic decision-making processes.</li></ul><p>Cross-Functional Coordination</p><ul><li>Coordinate with Production, Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management to collect and validate performance data.</li><li>Support the alignment of KPI definitions and standardized reporting methods across all departments to ensure "one version of the truth."</li></ul><p>Systems &amp; Automation</p><ul><li>Work with IT and system owners to enhance and automate reporting tools and dashboards where applicable.</li><li>Ensure proper documentation, version control, and secure record retention for all KPI reports and performance records</li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li>Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.</li></ul><p>Quality, Health, Safety, &amp; Environment</p><ul><li>Comply with all applicable quality, health, safety, and environmental procedures and requirements.</li><li>Ensure that performance reporting and analysis do not compromise safety, quality, or compliance standards.</li></ul><p>Other Duties</p><ul><li>Carry out any other tasks assigned by the Team Leader Operational Excellence or Department Head in support of Production Control objectives.</li></ul><p>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p><p>Internal: Production Division, Production Control (Operational Resources &amp; Excellence), Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management</p><p>External: Auditors and System/Reporting Service Providers.</p><p>QUALIFICATIONS, EXPERIENCE &amp; SKILLS:</p><p>Minimum Qualifications:</p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li></ul><p>Minimum Experience:</p><ul><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li></ul><p>Job-Specific Knowledge &amp; Skills:</p><ul><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li></ul><p>BEHAVIORAL COMPETENCIES</p><ul><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration &amp; Communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration &amp; Communication</li></ul><p></p></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Day-to-Day Operations Carry out utility piping activities to vessels assigned by Supervisor ensuring compliance as per Health, Safety &amp; Security requirements and standards. Carry out routine monitoring for utilities and manifolds arranged on board in order to ensure they are operating properly and as per quality and health and safety standards. Quay and Dock &amp; Workshops Piping Activities Carry out all necessary repair and scheduled preventive maintenance to yard utility (air water, gas, etc.) pipelines and accessories ensuring all utility lines are working properly. Planning and Layout Plan in coordination with the Piping Supervisor, the positioning and layout of utility piping hoses and manifolds onboard vessel in order to ensure the work plan covers all the necessary areas for production work. Maintenance Log Reports Prepare logbook for routine, preventive maintenance &amp; repair of all utility lines and locations. Track and monitor the mechanical equipments, piping equipments for temporary utility provision (water, gas, etc.), portable generators, air compressors requiring maintenance as per their life cycle and utilisation in order to ensure proactive maintenance history and replacement as required. Material Requirements and Use Coordinate with the Piping Supervisor if and when required in order to ensure that material requirements are provided timely and accurately to complete job requirements. Quality Control Ensure adherence to and maintenance of the quality of piping utility work and related piping works in quay and drydock in order to ensure readiness for quality control inspections and to support all other departments in the Production division. Preparing Reports Prepare daily reports on progress, issues, challenges of utility piping jobs onboard in order to keep the Piping Supervisor aware of the progress and ensure the work is completed as per the schedule. Policies, Systems, Processes &amp; Procedures Follow all relevant Production Support departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Quality, Health, Safety, &amp; Environment Adhere to all relevant quality, health, safety and environmental procedures, instructions and controls in order to guarantee the safety of employees, quality of products/ services and environmental compliance can be guaranteed.</p></div></section>