Field Representative Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <p> <strong>Role Summary</strong> </p> <p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p> <p> <strong>What's on your plate?</strong> </p> <p>Own operational performance across the Local Shops ecosystem</p> <ul> <li> <p>Lead the day-to-day execution of the ground Operations.</p> </li> <li> <p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p> </li> </ul> <p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p> <ul> <li> <p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p> </li> </ul> <p>Lead assortment availability &amp; parity</p> <p>Oversee end-to-end assortment governance including:</p> <ul> <li> <p>Accurate assortment scanning and new SKU onboarding.</p> </li> <li> <p>Promo and price parity across platforms.</p> </li> <li> <p>SFTP data accuracy and stock feeds reliability.</p> </li> <li> <p>Efficient manual stock update processes by ground teams.</p> </li> <li> <p>Drive initiatives to achieve and sustain high availability and assortment quality.</p> </li> </ul> <p>Drive vendor operational performance &amp; compliance</p> <ul> <li> <p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p> </li> </ul> <p>Optimize store fulfillment &amp; preparation efficiency</p> <ul> <li> <p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p> </li> </ul> <p>Own cross-functional alignment with Logistics &amp; Commercial teams</p> <ul> <li> <p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p> </li> <li> <p>Logistics models and prep-time strategies are optimized.</p> </li> <li> <p>Vendor Monitoring Rules are properly configured.</p> </li> <li> <p>Operational risks are proactively mitigated before impacting performance or growth.</p> </li> </ul> <p>Lead operational planning, launches &amp; risk management</p> <ul> <li> <p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p> </li> </ul> <p>Build scalable processes &amp; develop high-performing teams</p> <ul> <li> <p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order ?</strong> </p> <ul> <li> <p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p> </li> <li> <p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p> </li> <li> <p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p> </li> <li> <p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p> </li> <li> <p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. What's on your plate? Own operational performance across the Local Shops ecosystem Lead the day-to-day execution of the ground Operations. Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores. Own Shopper Cost (CPO) efficiency &amp; workforce optimization Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality. Lead assortment availability &amp; parity Oversee end-to-end assortment governance including: Accurate assortment scanning and new SKU onboarding. Promo and price parity across platforms. SFTP data accuracy and stock feeds reliability. Efficient manual stock update processes by ground teams. Drive initiatives to achieve and sustain high availability and assortment quality. Drive vendor operational performance &amp; compliance Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience. Optimize store fulfillment &amp; preparation efficiency Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow. Own cross-functional alignment with Logistics &amp; Commercial teams Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure: Logistics models and prep-time strategies are optimized. Vendor Monitoring Rules are properly configured. Operational risks are proactively mitigated before impacting performance or growth. Lead operational planning, launches &amp; risk management Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders. Build scalable processes &amp; develop high-performing teams Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Did We Order ? Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement. Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively. Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments. Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job purpose Lead the development and execution of OQEP's Investor Relations and Stakeholder Management strategy under the direction of the Head of Investor Relations, serving as the trusted interface between OQEP and its investors, bondholders, analysts, rating agencies and other capital-market stakeholders. The role builds and sustains strong, transparent and value-adding relationships with the investment community, ensuring timely, accurate and consistent communication of OQEP's financial performance, strategy, ESG narrative and regulatory disclosures. It manages key capital-market disclosures, investor targeting programmes, roadshows, analyst outreach and rating agency engagement while providing strategic insight to senior leadership on market sentiment, peer positioning, share price drivers and investor expectations. The position acts as a trusted advisor by translating complex financial, operational and ESG information into clear, credible messaging that strengthens investor confidence, protects OQEP's market reputation and supports long-term shareholder value. Through disciplined stakeholder engagement, structured investor communications and continuous improvement of IR processes and systems, the role enhances transparency, governance and OQEP's standing in local and international capital markets. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities:</p><p>Investors Relations and Stakeholder Management:</p><ul><li>executives, department heads, and investors.</li><li>Present business information in engaging and informative ways, such as dashboards, reports, and presentations.</li><li>Partner with business units to understand their needs and objectives.</li><li>Worked on managing and fostering finance processes and initiatives towards process automation and leaning the processes.</li><li>Change Management PR with specialty in Media</li><li>Support the development and implementation of financial plans and budgets.</li><li>Analyze financial data to identify trends and opportunities, and communicate these insights to stakeholders.</li><li>Identify and mitigate business/financial risks.</li><li>Stay up-to-date on current business trends and regulations.</li></ul><p>Stakeholder Management:</p><ul><li>You'd build relationships with key stakeholders across the organization to understand their financial needs and concerns. This could include investors, creditors, customers, suppliers, and even employees.</li></ul><p>Project Management:</p><ul><li>There could be a project management aspect, ensuring financial tasks are completed on time and within budget.</li><li>Maintain and cultivate relationships with domestic and international banks, investors, and credit rating agencies to develop and implement funding strategies.</li><li>Stay updated regarding the latest financial and economic news for the country and the region.</li><li>Prepare presentations for current and potential investors.</li><li>Promote and encourage the continuous learning and development among team members including knowledge sharing ac vi es.</li><li>Ensure work quality standards and deadlines are met.</li><li>Promote and encourage the continuous learning and development among team members including knowledge sharing activities.</li><li>Contribute to the development and implementation of departmental policies, systems, processes, procedures and controls.</li><li>Continuously identify and recommend improvements while ensuring compliance with the group guidelines, international / local standards and relevant legislation.</li></ul><p>Reporting :</p><ul><li>Critically evaluate the information gathered from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports</li><li>Contribute to the monthly group reporting.</li><li>Continuously improve Business Reporting and Monitoring capabilities, processes, procedures, practices and systems.</li><li>Design &amp; implement Group-level reports using contemporary business dashboard/scorecard solutions.</li><li>Design and develop Data Base for meeting the reporting requirements of the Management in order to make informed decisions.</li><li>Own and maintain reporting calendar.</li><li>Ensure that reports are delivered on time with agreed content</li></ul><p>Key interactions</p><ul><li>Internal: Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets teams.</li><li>External: equity and fixed income analyst, MSX, FSA and relevant investment community</li></ul><p>Notable Working Conditions: Office environment, intensive computer screen use, periodic capital-market reporting deadlines (quarterly results, annual report, disclosures), and occasional international travel and after-hours work to support investor roadshows, conference calls, capital markets days, rating agency meetings and time-zone-sensitive investor engagements.</p><p>Education requirements:</p><p>Minimum qualification is a bachelor s degree in finance, Business &amp; Marketing. Professional certification in Investor Relations such as Investor Relations Charter (IRC) from NIRI is preferred. CFA, CPA, NIRI Corporate Disclosure Certificate, or CFA Institute Sustainable Investing Certificate are considered an advantage.</p><p>Language: Fluent proficiency in both Arabic and English, including advanced business writing and investor presentations.</p><p>Background and experience:</p><ul><li>10+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li><br></li></ul><ul><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification is a bachelor s degree in finance, Business &amp; Marketing. Professional certification in Investor Relations such as Investor Relations Charter (IRC) from NIRI is preferred. CFA, CPA, NIRI Corporate Disclosure Certificate, or CFA Institute Sustainable Investing Certificate are considered an advantage.</p><p>Language: Fluent proficiency in both Arabic and English, including advanced business writing and investor presentations.</p><p>Background and experience:</p><ul><li>10+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</li><li>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</li><li>Prior experience in Investor Relations (IR) within a listed company, large corporate, or financial institution.</li><li>Demonstrated track record of working closely with IR functions, senior management, and external investors.</li><li>Proven achievements in IR (e.g., investor engagement, disclosures, or overall IR effectiveness).</li><li>Experience interaction with institutional investors and analysts.</li></ul><p>Competencies and skills:</p><p>Soft skills:</p><ul><li>Strong communication skills (Written and Verbal)</li><li>Strategic Thinking Aligns IR efforts with business goals.</li><li>Executive Presence Engages confidently with senior stakeholders.</li><li>Stakeholder Management Builds strong, trusted relationships.</li><li>Analytical Mindset Interprets data to drive insights.</li><li>Collaboration Works effectively across functions.</li><li>Adaptability Handles change and pressure well.</li><li>Attention to Detail Ensures accuracy in all outputs.</li></ul><p>Technical skills:</p><ul><li>Financial Modeling Builds and interprets valuation models.</li><li>Capital Markets Understands investor behaviors and trends.</li><li>Regulatory Reporting Ensures compliance with disclosure rules.</li><li>Presentations Creates compelling investor materials.</li><li>CRM &amp; BI Tools Manages data and stakeholder tracking.</li><li>Project Management Leads IR campaigns and events.</li><li>Excellent business and technical report writing skills.</li></ul><p></p></section>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.<br>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities&nbsp;</u></strong><br>As Reservations Agent, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Run daily reports for Reservation department, operational departments, Sales &amp; Marketing. <br>• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.&nbsp;<br>• Assist in all allocation of rooms.&nbsp;<br>• Check and handle for special requests and hard blocking rooms as needed. <br>• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.&nbsp;<br>• Track future room availabilities based on reservations.&nbsp;<br>• Monitor and update internet reservation system in coordinate with respected hosts. <br>• Assist in determine room rates based on the selling tactics of the resort. <br>• Assist in the management of the guest history and profile system.&nbsp;<br>• Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong><u>Qualifications</u></strong><br>To execute the position of Reservations Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.</li><li>Luxury resort experience and extensive experience collaborating with international high-end tour operators and travel agencies.&nbsp;</li><li>&nbsp;I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Reservations Agent at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p> <p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organisations.</li> <li>Testing the client organisation's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analysing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing diverse range of industries.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Muscat</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & assurance | Manager</h4> <p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li> <li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li> <li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li> <li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li> <li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li> <li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li> <li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li> <li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li> <li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li> <li>Degree in accounting or related field.</li> <li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li> <li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li> <li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li> <li>International accounting qualification is required: CA, ACCA, or CPA.</li> <li>Fluent in English (reading, speaking, and writing).</li> <li>Preference will be given only to bilingual candidates (Arabic/English).</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Muscat</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & assurance | Manager</h4> <p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li> <li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li> <li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li> <li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li> <li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li> <li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li> <li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li> <li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li> <li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li> <li>Degree in accounting or related field.</li> <li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li> <li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li> <li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li> <li>International accounting qualification is required: CA, ACCA, or CPA.</li> <li>Fluent in English (reading, speaking, and writing).</li> <li>Preference will be given only to bilingual candidates (Arabic/English).</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&amp;B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><ul><li><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br></li><li><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br></li><li><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br></li><li><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br></li><li><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br></li><li><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br></li><li><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br></li><li><span><span>Train, coach, and motivate F&amp;B team members to enhance skills and maintain high service standards.</span></span><br></li><li><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br></li><li><span><span>Monitor staff performance and provide constructive feedback.</span></span><br></li><li><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br></li><li><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br></li><li><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br></li><li><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br></li><li><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br></li><li><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br></li><li><span><span>Support internal and external audits as required.</span></span><br></li><li><span><span>Receiving and posting cash correctly.</span></span><br></li></ul><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><ul><li><span><span>Diploma or degree in Hospitality, Food &amp; Beverage Management, or related field preferred.</span></span><br></li><li><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br></li><li><span><span>Strong leadership and interpersonal skills.</span></span><br></li><li><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br></li><li><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br></li><li><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br></li><li><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br></li></ul><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Mechanical Technician Reports to: Mechanical Supervisor Department: Maintenance and Operations Department Location: Duqm/ Ras Markaz</p><p>JOB PURPOSE: Carry out preventive, corrective, and predictive maintenance of all mechanical systems and equipment across OTTCO s terminals, including pumps, compressors, valves, tanks, piping systems, HVAC units, and other static and rotating machinery, to ensure continuous and reliable operation of all facilities.</p><p>The position ensures that all maintenance and repair activities are performed in compliance with OTTCO s maintenance procedures, HSE policies, OEM recommendations, and international standards, supporting operational reliability and mechanical integrity of terminal assets.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Operations &amp; Maintenance</p><p>Perform preventive and corrective maintenance on mechanical systems including pumps, compressors, gearboxes, valves, piping networks, and pressure vessels.</p><p>Dismantle, inspect, and assemble rotating equipment during scheduled and unscheduled maintenance.</p><p>Conduct alignment, balancing, lubrication, and vibration monitoring as per preventive maintenance plans.</p><p>Assist in troubleshooting equipment failures and identify root causes in coordination with the Mechanical Supervisor.</p><p>Carry out routine inspections to detect leaks, abnormal noise, vibration, or wear in mechanical components.</p><p>Support maintenance and inspection of static equipment such as tanks, exchangers, and pipelines.</p><p>Perform mechanical isolations, tagging, and reinstallation in accordance with PTW and safety procedures.</p><p>Update maintenance job cards, inspection findings, and work completion details in the CMMS (SAP/Maximo) system.</p><p>Participate in start-up, shutdown, and major overhaul activities as per approved maintenance plans.</p><p>Project &amp; Technical Support</p><p>Assist in installation, commissioning, and modification of mechanical equipment for ongoing projects or upgrades.</p><p>Participate in inspection and quality verification of mechanical works carried out by contractors.</p><p>Ensure installations comply with design drawings, mechanical standards, and project specifications (API, ASME, ASTM, ISO).</p><p>Provide site feedback on equipment condition and improvement opportunities to enhance reliability and maintainability.</p><p>Safety &amp; Compliance</p><p>Follow OTTCO s HSE, Permit-to-Work (PTW), and mechanical isolation procedures at all times.</p><p>Conduct toolbox talks and ensure proper use of PPE, tools, and lifting equipment.</p><p>Identify and report unsafe acts, conditions, or potential hazards promptly.</p><p>Maintain mechanical workshops, pump stations, and maintenance areas in a clean and safe condition.</p><p>Ensure safe execution of lifting, rigging, and confined space activities as per approved procedures.</p><p>Participate in emergency drills and support plant safety initiatives.</p><p>Teamwork &amp; Coordination</p><p>Coordinate with Electrical, Instrument, and Operations teams to perform multidisciplinary maintenance activities.</p><p>Support supervisors during shutdowns, major overhauls, and turnaround campaigns.</p><p>Assist in mentoring and training junior technicians and contractors to maintain work quality and efficiency.</p><p>Participate in team meetings, planning sessions, and maintenance improvement workshops.</p><p>Documentation &amp; Reporting</p><p>Record daily work activities, inspection data, and equipment readings in job sheets or CMMS.</p><p>Maintain equipment history cards, lubrication charts, and spares consumption logs.</p><p>Report defects, performance issues, and material shortages to supervisors for timely action.</p><p>Support preparation of maintenance reports, failure analysis records, and spare parts lists.</p><p>Continuous Improvement</p><p>Recommend improvements to maintenance practices, procedures, and job plans.</p><p>Participate in root cause analysis (RCA) for repeated mechanical failures.</p><p>Support reliability and efficiency enhancement programs under the ETIZAAN initiative.</p><p>Identify cost-saving opportunities related to spare parts, lubrication, or resource utilization.</p><p>Perform any other duties or special assignments as directed by line management.</p><p>Familiarization with QHSE Policies, Objectives, procedures and its record maintenance</p><p>Awareness on Significant environmental aspects, Health and safety hazards, related actual and potential aspects and risks associated with their risk.</p><p>Awareness on Emergency preparedness and response measures.</p><p>Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations</p><p>Key interactions</p><p>Internal: Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p><p>External: OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required. Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or National Vocational Qualification (NVQ) in Mechanical Engineering / Industrial Maintenance.</p><p>Professional Certifications</p><p>Authorized certification in Mechanical Maintenance / Rotating Equipment Maintenance.</p><p>HSE and PTW system certifications such as NEBOSH/IOSH preferred.</p><p>Training in Vibration Analysis, Alignment, and Rigging/Lifting Safety is advantageous.</p><p>CMMS (SAP) training and basic computer literacy preferred.</p><p>Experience</p><p>+5 years of hands-on experience in mechanical maintenance within oil &amp; gas terminals, refineries, or heavy industrial facilities.</p><p>Experience in servicing and maintaining centrifugal and positive displacement pumps, compressors, valves, and gearboxes.</p><p>Familiar with mechanical sealing systems, gaskets, and bolting procedures.</p><p>Experience in piping maintenance, leak repair, and hydrotesting.</p><p>Working knowledge of tanks, pressure vessels, exchangers, and HVAC systems.</p><p>Familiar with international standards such as API 610, 650, 682, ASME, and ASTM.</p><p>Technical Competencies</p><p>Skilled in dismantling, assembling, and aligning rotating machinery.</p><p>Proficiency in using precision tools (dial gauges, micrometers, torque wrenches, etc.).</p><p>Ability to interpret mechanical drawings, P&amp;IDs, and maintenance manuals.</p><p>Knowledge of lubrication practices, material compatibility, and corrosion prevention.</p><p>Capable of performing mechanical troubleshooting and identifying failure modes.</p><p>Familiar with safe rigging, lifting, and confined space work practices.</p><p>Behavioral Competencies</p><p>Safety-oriented with strong discipline and attention to detail.</p><p>Good communication and teamwork abilities across multi-discipline teams.</p><p>Capable of working under supervision and delivering high-quality workmanship.</p><p>Proactive, reliable, and committed to continuous improvement.</p><p>Upholds OTTCO s values of Safety, Integrity, Reliability, and Operational Excellence.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation &amp; Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability &amp; availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values &amp; Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry &amp; Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument &amp; Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical &amp; normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process &amp; systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process &amp; systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Desk &amp; User Support:</p> <p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p> <p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p> <p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p> <p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p> <p>Maintain detailed records of incidents, causes, and resolutions.</p> <p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p> <p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p> <p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p> <p>Network Support (Level 1):</p> <p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p> <p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p> <p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p> <p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p> <p> </p> <p> </p> <p>Cybersecurity Support (Level 1):</p> <p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p> <p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p> <p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p> <p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p> <p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p> <p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p> <p> </p> <p> </p> <p>Infrastructure Support (Level 1):</p> <p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p> <p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p> <p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p> <p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p> <p>Assist in the execution of approved change requests under the Change Management process.</p> <p> </p> <p>Technology GRC Compliance:</p> <p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p> <p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p> <p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p> <p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p> <p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p> <p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p> <p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p> <p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p> <p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p> <p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p> <p>Ensure asset data accuracy for audit and compliance purposes</p> <p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p> <p>Identify recurring issues and recommend process or system enhancements.</p> <p> </p> <p>Continuous Improvement:</p> <p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p> <p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Requirements</p> <p>Minimum Qualification:</p> <p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p> <p> </p> <p> </p> <p>Minimum Experience &amp; Knowledge &amp; Skills:</p> <p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p> <p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p> <p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p> <p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p> <p>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</p> <p> </p> <p> </p> <p>Certifications (Required / Preferred):</p> <p>CompTIA A+ (Required or equivalent demonstrated competency)</p> <p>ITIL Foundation v4 (Required)</p> <p>CompTIA Network+ (Preferred)</p> <p>CompTIA Security+ (Preferred)</p> <p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p> <p>ISO/IEC 27001 Foundation (Preferred)</p> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><span><span>Service Desk &amp; User Support:</span></span></span></b><br></span><ul><li><span><span><span>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</span></span></span></li><li><span><span><span>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</span></span></span></li><li><span><span><span><span>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</span></span></span></span></li><li><span><span><span>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</span></span></span></li><li><span><span><span>Maintain detailed records of incidents, root causes, and resolutions.</span></span></span></li><li><span><span><span>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</span></span></span></li><li><span><span><span>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</span></span></span></li><li><span><span><span>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</span></span></span></li></ul><b><span><span><span>Network Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</span></span></span></li><li><span><span><span>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</span></span></span></li><li><span><span><span>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</span></span></span></li><li><span><span><span>Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</span></span></span></li></ul><b><span><span><span>Cybersecurity Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</span></span></span></li><li><span><span><span>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</span></span></span></li><li><span><span><span>Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</span></span></span></li><li><span><span><span>Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</span></span></span></li><li><span><span><span>Promote cybersecurity awareness among end users and report policy violations through proper channels.</span></span></span></li><li><span><span><span>Conduct basic vulnerability checks and ensure endpoints are compliant with the organization’s security baseline.</span></span></span></li></ul><b><span><span><span>Infrastructure Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</span></span></span></li><li><span><span><span>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</span></span></span></li><li><span><span><span>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</span></span></span></li><li><span><span><span>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</span></span></span></li><li><span><span><span>Assist in the execution of approved change requests under the Change Management process.</span></span></span></li></ul><b><span><span><span>Technology GRC Compliance:</span></span></span></b><br><ul><li><span><span><span>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</span></span></span></li><li><span><span><span>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</span></span></span></li><li><span><span><span>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</span></span></span></li><li><span><span><span>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</span></span></span></li><li><span><span><span>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</span></span></span></li><li><span><span><span>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</span></span></span></li><li><span><span><span>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</span></span></span></li><li><span><span><span>Report any identified Technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</span></span></span></li><li><span><span><span>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</span></span></span></li><li><span><span><span>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</span></span></span></li><li><span><span><span>Ensure asset data accuracy for audit and compliance purposes</span></span></span></li><li><span><span><span>Contribute to the continuous improvement of Service Desk processes and overall user experience</span></span></span></li><li><span><span><span>Identify recurring issues and recommend process or system enhancements.</span></span></span></li></ul><b><span><span><span>Continuous Improvement:</span></span></span></b><br><ul><li><span><span><span><span>Ensure a working culture of continuous </span></span></span><span><span>improvement through a process of quality assurance among the Port Control Officers.</span></span></span></li><li><span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></span></li></ul><br><span>Requirements<span><b><span><span><span>Minimum Qualification:</span></span></span></b></span><br></span><ul><li><span><span><span><span><span><span><span><span>Bachelor’s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or trainings in Cybersecurity is highly preferred.</span></span></span></span></span></span></span><br></span></li></ul><b><span><span><span>Minimum Experience &amp; Knowledge &amp; Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</span></span></span></span></span></li><li><span><span><span><span><span>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</span></span></span></span></span></li><li><span><span><span><span><span>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</span></span></span></span></span></li></ul><b><span><span><span>Certifications (Required / Preferred):</span></span></span></b><br><ul><li><span><span><span><span><span>CompTIA A+ (Required — or equivalent demonstrated competency)</span></span></span></span></span></li><li><span><span><span><span><span>ITIL Foundation v4 (Required)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Network+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Security+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>ISO/IEC 27001 Foundation (Preferred)</span></span></span></span></span></li></ul><b><span><span><span>Technical Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Strong troubleshooting skills for hardware, software, network, and OS issues.</span></span></span></span></span></li><li><span><span><span><span><span>Proficiency in Active Directory user and group management.</span></span></span></span></span></li><li><span><span><span><span><span>Working knowledge of TCP/IP, DNS, DHCP, VPN, and LAN/WAN principles.</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with cybersecurity concepts: endpoint security, phishing, access control, and incident response.</span></span></span></span></span></li></ul> </div>

<p><h4>Grade</h4> <p>Stream: GCEO Office<br> Function: Corporate Strategy<br> Location: Oman - Muscat<br> Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br> Reporting to: Vice President Corporate Strategy<br> Direct reports: 0</p> <h4>Job purpose</h4> <p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p> <p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Main accountabilities</h4> <ul> <li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li> <li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li> <li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li> <li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li> <li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li> <li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li> <li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li> <li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li> <li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li> <li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li> <li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li> <li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br> <strong>External:</strong> Contractors, Vendors & Suppliers</p> <h4>Notable working conditions</h4> <p>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <h4>Education requirements</h4> <p>A minimum of a bachelor's degree in finance, economics or equivalent.</p> <h4>Language</h4> <p>Bilingual: Arabic and English.</p> <h4>Background and experience</h4> <p><strong>Competencies and skills</strong></p> <ul> <li>A minimum of 10-12 years of relevant experience.</li> <li>Proven experience in market analysis of the energy sector.</li> <li>Experience in developing business/investment case from concept covering feasibility studies.</li> <li>Experience of working with various industry consultants for the energy sector.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>People leadership skills.</li> <li>Ability to interact and collaborate with leaders across the organization.</li> <li>Strong analytical skills.</li> <li>Ability to interpret numbers and link with the underlying business.</li> <li>Strategic thinking.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Computer literacy including MS Office.</li> <li>Market intelligence tools and methods for the energy sector.</li> <li>Market and commercial mindset.</li> <li>Industry and macro-economic trend analysis.</li> <li>Ability to synthesize data into actionable business insights.</li> <li>Stakeholder reporting and executive presentations.</li> </ul></p><p></p>

<p><h4>Grade</h4> <p>Stream: GCEO Office<br> Function: Corporate Strategy<br> Location: Oman - Muscat<br> Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br> Reporting to: Vice President Corporate Strategy<br> Direct reports: 0</p> <h4>Job purpose</h4> <p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p> <p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Main accountabilities</h4> <ul> <li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li> <li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li> <li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li> <li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li> <li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li> <li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li> <li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li> <li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li> <li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li> <li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li> <li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li> <li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br> <strong>External:</strong> Contractors, Vendors & Suppliers</p> <h4>Notable working conditions</h4> <p>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <h4>Education requirements</h4> <p>A minimum of a bachelor's degree in finance, economics or equivalent.</p> <h4>Language</h4> <p>Bilingual: Arabic and English.</p> <h4>Background and experience</h4> <p><strong>Competencies and skills</strong></p> <ul> <li>A minimum of 10-12 years of relevant experience.</li> <li>Proven experience in market analysis of the energy sector.</li> <li>Experience in developing business/investment case from concept covering feasibility studies.</li> <li>Experience of working with various industry consultants for the energy sector.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>People leadership skills.</li> <li>Ability to interact and collaborate with leaders across the organization.</li> <li>Strong analytical skills.</li> <li>Ability to interpret numbers and link with the underlying business.</li> <li>Strategic thinking.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Computer literacy including MS Office.</li> <li>Market intelligence tools and methods for the energy sector.</li> <li>Market and commercial mindset.</li> <li>Industry and macro-economic trend analysis.</li> <li>Ability to synthesize data into actionable business insights.</li> <li>Stakeholder reporting and executive presentations.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p> <p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Main accountabilities</h4> <ul> <li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li> <li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li> <li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li> <li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li> <li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li> <li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li> <li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li> <li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li> <li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li> <li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li> <li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li> <li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br> <strong>External:</strong> Contractors, Vendors & Suppliers</p> <h4>Notable working conditions</h4> <p>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <h4>Education requirements</h4> <p>A minimum of a bachelor's degree in finance, economics or equivalent.</p> <h4>Language</h4> <p>Bilingual: Arabic and English.</p> <h4>Background and experience</h4> <p><strong>Competencies and skills</strong></p> <ul> <li>A minimum of 10-12 years of relevant experience.</li> <li>Proven experience in market analysis of the energy sector.</li> <li>Experience in developing business / investment case from concept covering feasibility studies.</li> <li>Experience of working with various industry consultants for the energy sector.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>People leadership skills.</li> <li>Ability to interact and collaborate with leaders across the organization.</li> <li>Strong analytical skills.</li> <li>Ability to interpret numbers and link with the underlying business.</li> <li>Strategic thinking.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Computer literacy including MS Office.</li> <li>Market intelligence tools and methods for the energy sector.</li> <li>Market and commercial mindset.</li> <li>Industry and macro-economic trend analysis.</li> <li>Ability to synthesize data into actionable business insights.</li> <li>Stakeholder reporting and executive presentations.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for the day-to-day operations of the Branch in terms of ensuring that all transactions processed at the Branch are authentic, accurate and in accordance with the operational policies and procedures. And to implements the relationship management concept through cross sales of e-channels and is the first point of contact.</p><p><strong>Principal Accountabilities</strong></p><ul><li>Approve transactions in the system within assigned authorization limits.</li><li>Ensuring that policies and procedures are properly and uniformly implemented in the branch so as to avoid adverse comment from Operations / Audit / Quality functions</li><li>Pro-actively responds to customer enquiries concerning the bank, its products and services with an objective on converting a significant percentage of enquiries into sales and customer retention</li><li>Monitor branch MIS on a regular basis to identify potential areas of fraud and unacceptable risk exposure.(This may include but not limited to overdrafts, unusual account activity, teller settlement differences, and other branch-specific reports).</li><li>Tactical planning of staff utilisation based on branch customer traffic and work load at any given point of time to meet with customer service norms and service levels.</li><li>Concurrently, perform various human resource management and administrative activities, including job assignments, scheduling leave, counselling, and training on all new procedures introduced from time to time.</li><li>Responsible for the supervising the Tellers, Chief Teller, Service Ambassador and their work.</li><li>Ensuring the reconciliation of all branch suspense accounts ( general suspense account and FD suspense account ) and passing the necessary entries on the same day or latest by next working day</li><li>Month end GL balancing and updating in electronic register</li><li>Promoting &amp; marketing of e- Channels ( Corporate credit cards, M banking, E banking, etc)</li><li>Audit control to ensure Green audit rating as far as Cash / remittance / Online banking / Credit card area</li><li>Responding to general customer queries immediately over phone / email as and when the same is received</li><li>Proactively coordinating with different stake holders in the Bank for speedy resolution of customer general queries / escalations</li><li>Act as relieving officer for Unit Head Branch Service.</li><li>Assessing and managing AML/CFT risk</li></ul><p><strong>Chief Teller Duties</strong></p><ul><li>Responsible for managing queuing at Teller counters by deploying additional staff temporarily or by diverting customers to alternate channels/counters as appropriate.</li><li>Authorize transactions of Tellers in the system as per delegated authority and review end of day reports for Tellers.</li><li>Ensures all cash related customer issues/complaints are resolved satisfactorily.</li><li>Ensures documentation as per policies in respect of cash transactions.</li><li>Updates and trains staff on any system enhancement and procedural changes pertaining to cash transactions</li><li>Serve as the Product champion for all Remittance products, Cash Management services and ATM services and disseminate information to all the Tellers.</li><li>Performs the duties of Teller in case of emergencies/requirements communicated by the Service Manager.</li><li>ATM /CDM Related Function till ATM/CDM Centralization.</li><li>Acts as co-custodian for cash in the vault, ATM Cash, Travelers Cheques, Drafts, Teller Box and all securities held in the Branch Vault.</li><li>Ensures that cash in hand (Teller &amp; Vault) is balanced on a daily basis and ATM cash is balanced on a regular basis.</li><li>Reviews Cash/ ATM Cash related suspense accounts on a regular basis to ensure overdue items are addressed appropriately</li><li>Directly supervise the functions of the Tellers and Chief Tellers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor in Banking/Accounting/Business</li><li>Around 5 years experience in a branch with exposure to different areas such as cash, loans, customer service etc.</li><li>Good knowledge of Bank products and services, operational policies and procedures</li><li>Good communication skills, interpersonal skills, tact, maturity and flexible approach</li><li>Knowledge of Banking systems and PC operations.</li><li>Management by Objectives (MBOs)</li><li>Service Management</li><li>Risk Management</li><li>Processing Goals</li><li>Quality Management</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.&nbsp;&nbsp;</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><p><strong>What's on your plate?</strong></p><br><p>Own operational performance across the Local Shops ecosystem</p><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br></li></ul><p>Lead assortment availability &amp; parity</p><br><p>Oversee end-to-end assortment governance including:</p><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br></li><li><p>Promo and price parity across platforms.</p><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order ?</strong></p><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><br><p><strong>What's on your plate?</strong></p><br><br><p>Own operational performance across the Local Shops ecosystem</p><br><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br><br></li></ul><p>Lead assortment availability &amp; parity</p><br><br><p>Oversee end-to-end assortment governance including:</p><br><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br><br></li><li><p>Promo and price parity across platforms.</p><br><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order ?</strong></p><br><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>