Factory Manager Jobs in Oman
1425 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Openings for "Fleet Supervisor & QA QC Lead (Mechanical) Experience in Oil & Gas Oman Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services!!!</p><p>We have openings for our prestigious client in Oman; they have openings for Fleet Supervisor & QA QC Lead (Mechanical) Experience in Oil & Gas Oman Location</p><p>PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL & GAS / PETROCHEMICAL / REFINERY.</p><p>2) GCC EXPERIENCE IS A MUST.</p><p>If interested, please send CV & documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Post Applied:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of years Gulf Exp:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Passport Expiry date:-</p><p>Highest Qualifications:-</p><p>Date of Birth:-</p><p>Age:-</p><p>Below is the open positions:</p><p>- A) Fleet Supervisor.</p><p>a) Minimum 5 years of experience as Fleet / Transport Supervisor.</p><p>B) QA QC Lead (Mechanical).</p><p>1) Degree / Diploma in Mechanical Engineering.</p><p>2) More than 10 years of experience in Engineering QA/QC work in Petrochemical / Refinery / Oil & Gas or Power Generation industry</p><p>3) English language read, write and speaking to IELTS level 4 or equivalent</p><p>4) Able to work with computers, work, excel & windows.</p><p>5) Knowledgeable on different pipe, gaskets and bolting materials.</p><p>6) Knowledgeable on different welding techniques and their quality requirements.</p><p>7) Be a qualified welding inspector</p><p>8) Able to qualify WPSs and welders</p><p>9) Certified ASNT NDT Level II with sound working knowledge of the various NDT techniques</p><p>10) Be qualified to interpret radiographs</p><p>11) Experienced in ISO 9001:2000 including auditing</p><p>12) Develop and implement inspection and test plans</p><p>13) Develop and implement QA/QC procedure and ensure activity at the site are as per approved method statement & inspection test plan.</p><p>14) Carry out the role of Radiation Safety Officer</p><p>15) Set up and maintain quality documents archive</p><p>16) Coordinate with the company for inspection & resolution of any quality problem including the closures of Non-Compliance report</p><p>17) Manage all QA/QC documents of the contract scope including certificates, Calibrations, test result, inspection request, non-compliance reports & site instruction/observations, permanent material delivered and other QA/QC documents</p><p>18) Ensure closure of non-conformance, NCR & site instructions</p><p>19) Implement the quality management standards and practices to ensure compliance to the quality scope requirements.</p><p>20) Leads inspections recommendations & continuous improvement programs to improve quality, control costs and maintain reliability.</p><p>21) Good interpersonal & communication skills</p><p>22) Demonstrable leadership, decision making & analytical thinking skills.</p><p>Please inform your friends & colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment</p><p>AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) Degree / Diploma in Mechanical Engineering.</p><p>2) More than 10 years of experience in Engineering QA/QC work in Petrochemical / Refinery / Oil & Gas or Power Generation industry</p><p>3) English language read, write and speaking to IELTS level 4 or equivalent</p><p>4) Able to work with computers, work, excel & windows.</p><p>5) Knowledgeable on different pipe, gaskets and bolting materials.</p><p>6) Knowledgeable on different welding techniques and their quality requirements.</p><p>7) Be a qualified welding inspector</p><p>8) Able to qualify WPSs and welders</p><p>9) Certified ASNT NDT Level II with sound working knowledge of the various NDT techniques</p><p>10) Be qualified to interpret radiographs</p><p>11) Experienced in ISO 9001:2000 including auditing</p><p>12) Develop and implement inspection and test plans</p><p>13) Develop and implement QA/QC procedure and ensure activity at the site are as per approved method statement & inspection test plan.</p><p>14) Carry out the role of Radiation Safety Officer</p><p>15) Set up and maintain quality documents archive</p><p>16) Coordinate with the company for inspection & resolution of any quality problem including the closures of Non-Compliance report</p><p>17) Manage all QA/QC documents of the contract scope including certificates, Calibrations, test result, inspection request, non-compliance reports & site instruction/observations, permanent material delivered and other QA/QC documents</p><p>18) Ensure closure of non-conformance, NCR & site instructions</p><p>19) Implement the quality management standards and practices to ensure compliance to the quality scope requirements.</p><p>20) Leads inspections recommendations & continuous improvement programs to improve quality, control costs and maintain reliability.</p><p>21) Good interpersonal & communication skills</p><p>22) Demonstrable leadership, decision making & analytical thinking skills.</p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository regulated under the CPMI-IOSCO Principles for Financial Market Infrastructures.</p>
<p>We are hiring a Regulatory and Risk Lead to head the second line of defence. The role is accountable for the enterprise risk framework, regulatory relationship and compliance, financial crime prevention, and oversight of information security. The intention is that the post-holder progresses into the Head of Risk and Compliance role in the Run phase.</p>
<p>The first-line functions own the day-to-day execution and the controls that surround it. The Regulatory and Risk Lead independently reviews, challenges, and reports on that first-line execution; sets the policy and framework standards within which it must operate; and owns the relationship with the regulator across all matters except specific operational regulatory reporting. The post-holder must be willing and able to challenge their peers, including those above them, without flinching, and to escalate to the Board where necessary.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the enterprise risk framework from a blank sheet: risk taxonomy, risk appetite, risk tolerances, key risk indicators, governance, and reporting</li>
<li>Owning the day-to-day relationship with the regulator on all compliance and supervisory matters; leading the response to inspections and supervisory enquiries</li>
<li>Owning the regulatory engagement plan: notifications, periodic submissions, supervisory meetings, thematic reviews, and ad hoc requests</li>
<li>Providing second-line oversight of adherence to CPMI-IOSCO Principles for Financial Market Infrastructures; leading engagement with PFMI assessors and international supervisory bodies</li>
<li>Designing and owning the financial crime framework: AML, counter-terrorism financing, sanctions, and anti-bribery and corruption; discharging or designating MLRO accountability</li>
<li>Setting the information security policy framework and providing second-line oversight of first-line information security; owning regulator-facing reporting on cyber matters</li>
<li>Owning the policy framework: structure, hierarchy, ownership, review cycles, and attestation</li>
<li>Providing independent second-line reporting to the Board Risk Committee on risk, compliance, financial crime, and information security</li>
<li>Line managing the Cybersecurity and Information Security Manager, KYC/Compliance Expert, and wider Risk and Compliance team as it builds</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least 12 years in risk, compliance, or regulatory roles in financial services, with substantial time in a second-line capacity at a regulated firm. Direct, demonstrable experience as the second-line risk and compliance owner, or a senior member of the second-line function, at a financial market infrastructure, custody bank, exchange, payment system, or major regulated financial institution: this is non-negotiable.</li>
<li>Direct experience engaging with a senior financial-services regulator on licensing, supervisory matters, inspections, and policy development. Working knowledge of CPMI-IOSCO Principles for Financial Market Infrastructures.</li>
<li>Direct experience designing and operating an AML and financial crime framework, including MLRO accountability or close support of an MLRO.</li>
<li>Track record of independently challenging first-line decisions and escalating to Board level where necessary.</li>
<li>Fluent in English.</li>
<li>A professional qualification (ICA Diploma, CISI, ACAMS, or equivalent) is an advantage. So is familiarity with the IFC Oman regulatory framework, direct experience in a CSD, CCP, or exchange, and Arabic language skills.</li>
</ul>
<h4>What this is</h4>
<p>The second-line function does not exist yet. The risk framework has not been written, the compliance monitoring plan has not been set, and the regulatory relationship is in its earliest stages. The person who takes this role will build all of it and carry it through licensing and into operation.</p>
<p>If you are unquestionably credible with senior regulators, have the independence to challenge upward when the evidence demands it, and want to build a second-line function at a regulated FMI from a blank sheet, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository regulated under the CPMI-IOSCO Principles for Financial Market Infrastructures.</p>
<p>We are hiring a Regulatory and Risk Lead to head the second line of defence. The role is accountable for the enterprise risk framework, regulatory relationship and compliance, financial crime prevention, and oversight of information security. The intention is that the post-holder progresses into the Head of Risk and Compliance role in the Run phase.</p>
<p>The first-line functions own the day-to-day execution and the controls that surround it. The Regulatory and Risk Lead independently reviews, challenges, and reports on that first-line execution; sets the policy and framework standards within which it must operate; and owns the relationship with the regulator across all matters except specific operational regulatory reporting. The post-holder must be willing and able to challenge their peers, including those above them, without flinching, and to escalate to the Board where necessary.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the enterprise risk framework from a blank sheet: risk taxonomy, risk appetite, risk tolerances, key risk indicators, governance, and reporting</li>
<li>Owning the day-to-day relationship with the regulator on all compliance and supervisory matters; leading the response to inspections and supervisory enquiries</li>
<li>Owning the regulatory engagement plan: notifications, periodic submissions, supervisory meetings, thematic reviews, and ad hoc requests</li>
<li>Providing second-line oversight of adherence to CPMI-IOSCO Principles for Financial Market Infrastructures; leading engagement with PFMI assessors and international supervisory bodies</li>
<li>Designing and owning the financial crime framework: AML, counter-terrorism financing, sanctions, and anti-bribery and corruption; discharging or designating MLRO accountability</li>
<li>Setting the information security policy framework and providing second-line oversight of first-line information security; owning regulator-facing reporting on cyber matters</li>
<li>Owning the policy framework: structure, hierarchy, ownership, review cycles, and attestation</li>
<li>Providing independent second-line reporting to the Board Risk Committee on risk, compliance, financial crime, and information security</li>
<li>Line managing the Cybersecurity and Information Security Manager, KYC/Compliance Expert, and wider Risk and Compliance team as it builds</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least 12 years in risk, compliance, or regulatory roles in financial services, with substantial time in a second-line capacity at a regulated firm. Direct, demonstrable experience as the second-line risk and compliance owner, or a senior member of the second-line function, at a financial market infrastructure, custody bank, exchange, payment system, or major regulated financial institution: this is non-negotiable.</li>
<li>Direct experience engaging with a senior financial-services regulator on licensing, supervisory matters, inspections, and policy development. Working knowledge of CPMI-IOSCO Principles for Financial Market Infrastructures.</li>
<li>Direct experience designing and operating an AML and financial crime framework, including MLRO accountability or close support of an MLRO.</li>
<li>Track record of independently challenging first-line decisions and escalating to Board level where necessary.</li>
<li>Fluent in English.</li>
<li>A professional qualification (ICA Diploma, CISI, ACAMS, or equivalent) is an advantage. So is familiarity with the IFC Oman regulatory framework, direct experience in a CSD, CCP, or exchange, and Arabic language skills.</li>
</ul>
<h4>What this is</h4>
<p>The second-line function does not exist yet. The risk framework has not been written, the compliance monitoring plan has not been set, and the regulatory relationship is in its earliest stages. The person who takes this role will build all of it and carry it through licensing and into operation.</p>
<p>If you are unquestionably credible with senior regulators, have the independence to challenge upward when the evidence demands it, and want to build a second-line function at a regulated FMI from a blank sheet, this is worth a conversation.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p>
<h4>What You Will Do</h4>
<ul>
<li>Contribute to the IFB activities in the store commercial calendar.</li>
<li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li>
<li>Understand and use different selling tools to boost the average transaction and items per transaction.</li>
<li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li>
<li>Ensure safe cash handling and accurately process sales using available tools.</li>
<li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li>
<li>Ensure customer payments are processed quickly and accurately.</li>
<li>Ensure that IFB units are ready before the store opens.</li>
<li>Participate in monthly stock takes and facilitate inventory control.</li>
<li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li>
<li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li>
<li>Maintain personal hygiene in compliance with guidelines.</li>
<li>Engage with customers daily to get feedback and understand their needs.</li>
<li>Maintain clean and orderly checkout areas.</li>
<li>Report any incidents or complaints to the line manager.</li>
<li>Work with the chef to increase knowledge in production.</li>
<li>Lead by example and act as an ambassador for the IKEA store.</li>
<li>Attend and participate in required training sessions.</li>
<li>Stay updated on national legislation regarding food safety.</li>
<li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li>
</ul>
<h4>Required Skills to Be Successful</h4>
<ul>
<li>Strategic planning and analytical skills</li>
<li>Effective communication skills</li>
<li>Problem solving skills</li>
<li>Fluency in English and local language</li>
</ul>
<h4>What Qualifies You for the Role</h4>
<ul>
<li>High school or trade school graduate</li>
<li>3 to 5 years of experience in a similar role</li>
<li>Strong strategic planning and analytical skills</li>
<li>Effective communication and problem-solving skills</li>
<li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li>
<li>Interest and knowledge in retail, culinary, or food service industry</li>
<li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li>
<li>Fluency in English and local language, with basic awareness of food safety</li>
</ul>
<h4>Additional Information</h4>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsable Solution BI (SI sensible) F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>La Direction du Système d'Information (DSI) de Safran Aircraft Engines est au cœur d'une transformation ambitieuse. Notre mission est d'accompagner notre croissance industrielle soutenue et les défis sociétaux de notre temps. La Digital Factory, véritable moteur de cette transformation digitale, a pour objectif de créer et de délivrer des produits et services innovants en exploitant des technologies de pointe. <br>Dans le cadre de notre développement, nous recherchons un(e) Responsable Solution Power BI (SI sensible) passionné(e) et talentueux(se) pour rejoindre notre équipe. <br>En tant que Responsable Solution PowerBI:<br>- Vous êtes responsable de la gestion et de la performance de l'application PowerBI OnPremise dédiée au SI sensible, en veillant à la sécurité, la conformité et la disponibilité. <br>- Vous jouerez un rôle clé dans le maintien opérationnel de la plateforme et dans l'administration de celle-ci, tout en veillant à l'amélioration continue des services associés. Vous serez particulièrement attentif au respect des exigences réglementaires et de sécurité. <br>- Vous êtes aussi responsable de la conduite du changement et de l'adoption des nouvelles solutions BI par l'animation de la communauté BI SAE.<br>Vos rôles : <br>- Gérez l'administration de la plateforme Power BI OnPremise pour le SI sensible, en garantissant la sécurité, la performance et la conformité. <br>- Mettez en place et pilotez des outils de gouvernance pour la plateforme BI : politique d'accès, suivi des usages, documentation et contrôles réguliers. <br>- Réalisez des audits et accompagnez les équipes de la zone DR sur la qualité des rapports produits ; vous formulez des recommandations pour optimiser les usages BI. <br>- Animez et fédérez la communauté BI, via le canal de communication propre à SAE et via l'organisation des café BI, points d'échanges avec les métiers pour comprendre leurs problématiques et proposer des solutions en adéquation <br>- Accompagnez les utilisateurs dans l'adoption des solutions BI : formations, support personnalisé, et animation d'ateliers BI. <br>- Participation ponctuelle au build de projets pour la DSI, avec un focus sur les sujets à fort enjeu de confidentialité ou d'innovation (RH).</p><br><br><p>Si vous souhaitez relever ce défi passionnant et contribuer à la transformation digitale de Safran Aircraft Engines, rejoignez-nous !</p><br><br><p>Vous possédez les compétences suivantes : <br>- Personne habilitable zone DR <br>- Expérience confirmée dans le domaine de la Business Intelligence et la gestion d'outils BI (idéalement Power BI). <br>- Maîtrise de l'administration d'une plateforme BI, particulièrement Power BI OnPremise. <br>- Connaissance des enjeux liés à la sécurité, à la gouvernance et au SI sensible. <br>- Solides compétences techniques en PowerBI notamment dans la modélisation de données, la création de rapports et de tableaux de bord, ainsi que dans l'intégration avec d'autres outils et systèmes. <br>- Bonne compréhension des technologies de données, notamment les bases de données relationnelles, plateformes et systèmes de gestion de données. <br>- Capacité à accompagner, former et fédérer des utilisateurs autour des solutions BI. <br>- Compétences en animation de communautés et en conduite du changement. <br>- Sens de l'audit et capacité à élaborer des préconisations pour améliorer la qualité des rapports BI. <br>- Excellentes compétences relationnelles, organisationnelles et rédactionnelles. <br>- Curiosité, capacité d'innovation et goût du partage des bonnes pratiques. <br>- Maitrise de l'anglais</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and leads the workshop and general services support processes to Operations Departments for the overall safe, smooth and reliable 24 hours/day operation to support the Plants production targets. Directs overall plant maintenance, reliability, and asset integrity. They oversee maintenance technicians, manage contractor relationships, develop preventive and predictive maintenance strategies, and control the maintenance budget. To minimize equipment downtime and ensure the refinery operates safely and efficiently.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives. Tasks and Responsibilities:</p><p>Maintenance & Asset Reliability</p><p>Develop and execute comprehensive preventive and Corrective maintenance strategies (PM/CM) to maximize the operational lifespan and reliability of rotating and static refinery assets.</p><p>Plan and direct major refinery shutdowns, turnarounds, and plant outages in close coordination with operations.</p><p>Champion the use of the site s Computerized Maintenance Management System (CMMS) to track work orders, analyze equipment downtime, and allocate labor.</p><p>Workshop Operations</p><p>Oversee the daily workflow, logistics, and capabilities of the central maintenance workshop, which are typically include but not limited to specialized teams for machining, fabrication, welding, and valve repair.</p><p>Ensure all workshop machinery, calibration tools, and heavy equipment are fully functional and safe to use.</p><p>Optimize workshop turnaround times for repairing pulled equipment bundles, pumps, and compressors before returning them to operational service.</p><p>General Services</p><p>General service core business for workshop teams are Civil works, Scaffolding & Insulation, Painting, Lifting & rigging</p><p>Safety, Compliance & Environmental Control</p><p>Foster a robust safety culture, ensuring all maintenance and workshop tasks strictly adhere to Permit-to-Work systems, LOTO (Lockout/Tagout), confined space, and hot work protocols.</p><p>Ensure compliance with ISO standards and local environmental regulations, reporting to regulatory bodies when necessary.</p><p>Budgeting & Vendor Management</p><p>Develop and control both operational expenditures (OPEX) and capital expenditures (CAPEX) related to facility upgrades, maintenance, and equipment replacement.</p><p>Negotiate contracts with external contractors, equipment manufacturers, and specialized technical service providers</p><p>Key interactions</p><p>Internal: COO Office, Operations, Maintenance, Technical Services, HSSE Functional Management, Logistics & Procurement</p><p>External: Contractors, Vendors and Suppliers Notable Working Conditions. Office environment and Field operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Engineering (Mechanical, Electrical) or relevant engineering field.</p><p>Certifications such as Certified Maintenance and Reliability Professional (CMRP) or Certified Reliability Leader (CRL) are preferred</p><p>Excellent knowledge of written, read, and spoken English (required)</p><p>Minimum of 12 years of relevant experience in Oil & Gas Refinery Industry with specific areas on maintenance and reliability with at least 3-5 years leadership role.</p><p>Deep understanding of mechanical equipment (pumps, compressors, piping, vessels) and electrical systems.</p><p>Familiarity with Reliability Centered Maintenance (RCM) and Root Cause Analysis (RCA).</p><p>Good knowledge of HSE / SCE equipment & plans. Outstanding Coaching and Developing experience and certification in major areas of Maintenance.</p><p>Knowledge of maintenance processes for the following refinery operations:</p><p>Heavy Oil Complex Operation (CDU, VDU, SGP, LTU, KTU, DCU, and UGP)</p><p>Hydro Processing Complex (HCU/ARU/SRU/SWS/DHT/HPU/PSA)</p><p>Sulfur/Utilities Complex Operations (SRU, TGTU, ARU, CRU, SSW, CSW, BFW, Steam Generation, Air, N2, CWT, WWTP)</p><p>Offsite/Logistics Complex Operations (Crude Receiving Terminal, Refinery Tankage, product Dispatch, Coke and Sulfur Handling, Flare, Buildings)</p><p>Soft:</p><p>Leadership and people management</p><p>Problem-solving skills</p><p>Strong communication, verbal, and written skills.</p><p>Possess analytical thinking in data analysis.</p><p>Organizational Commitment.</p><p>Drive for Excellence.</p><p>Technical:</p><p>Computer knowledge in MS Office applications like MS Word, MS excel etc. Maintenance Management Systems.</p><p>Good knowledge of SAP (PM & MM Modules)</p><p>Managing Risks and Hazards Good knowledge of modern maintenance technologies & maintenance Planning techniques for the Utilities and Offsite (Utility, Tank Farms, Inventory & Warehouse)</p><p>Refinery Maintenance Planning and Scheduling including use of computer-based tools.</p><p>Refinery Maintenance - Reactive, Preventative, Predictive.</p><p>Sound judgment in technical matters with good skills in engineering field.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Technician System Control Stream OQ8 Function Maintenance Department Electrical and Instrumentation Section Location Oman Duqm Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Supervisor, Control Systems Direct reports</p><p>Job purpose:</p><p>Designs, analyzes, implements and maintain control systems to regulate and optimize various processes in the Process & non Process areas, under Control Systems Supervisor scope, acting as Supervisor player and part of the site s management team using his/her technical expertise to develop solutions regarding quality problems of control system, including all aspects of maintaining control system asset installed based, supporting on new E&I projects, and support for troubleshooting/repair/ and maintaining control system equipment by: (1) manage and ensure the availability of the site s Emergency Shutdown System (ESD), the Distributed Control System (DCS), and PLC-based control loops while proactively promote process safety initiatives, (2) Develop solutions to maintenance and quality problems of control systems in OQ8 plant 3) supporting on new automation projects, and (4) Interact with Operations, Engineering, Maintenance, Safety, Environmental personnel, and third-party contractors Control Systems works at OQ8 in designated areas, (5) Providing professional technical advice, guidance and support to the team, (6) Identify opportunities of improvement, as well as assess and support improvement proposals from others, and (7) Guide Control system team members in related Control System matters; in order to ensure that the assets and equipment are available at all times, minimizing the down time and meeting the operational targets that support the gross margin / profitability with a sufficient organizational capability for business continuity while identifying & developing talent people to as feeder for OQ8 talent pipeline.</p><p>Main Tasks Responsibilities:</p><ul><li>Ensure compliance with HSE procedures, conduct toolbox meetings and risk assessments, and execute maintenance activities under the Supervisor supervision.</li><li>Receives assignment or work orders to execute all assigned works for E&I maintenance Control Systems.</li><li>Collect data from field and report them through proper communication channels.</li><li>Be familiar with the operation, maintenance, and troubleshooting of various control systems and instrumentation.</li><li>Receives assignment or work orders from supervisor and coordinates with E&I department activities with other peers for troubleshooting and repair works on distributed Control System and Logic controllers.</li><li>Support in troubleshooting and tuning on complex control loops</li><li>Support in programming of various Programmable Logic controllers.</li><li>Execute Control systems maintenance services on planned / un-planned maintenance (CM, PM & TA) activities.</li><li>Execute projects initiated through MOC, RCA and another upgradation means as applicable.</li><li>Support operations to ensure equipment/system performance is within defined Operating Envelope and regularly conduct Alarms management review.</li><li>Provide support in terms of instrument troubleshooting, upset conditions and abnormal situations</li><li>Support Supervisor to upgrade and identify obsolete systems like but not limited to DCS, ESD/IPS, FGS, RTU and PLC systems</li><li>Support Supervisor for receiving and analysing periodic reports on control systems maintenance and scheduled turnarounds and determines the best course of action for increasing efficiency.</li><li>Support supervisor for the spare parts, ensure min/max inventory, and perform Monthly analysis to ensure the spares critical spares part availability.</li><li>Perform Equipment and spare partis critically</li><li>Ensure end-user satisfaction with maintenance corrective actions and close SAP notifications (Work Orders) upon job completion.</li></ul><p>Key interactions</p><p>Internal: All Maintenance Managers & Engineers, Planners, Operations, Procurement, Logistic & HSE</p><p>External: Contractors, Vendors & Suppliers</p><p>Notable Working Conditions. Field Operations and office environment. Moderate to intensive computer screen use. Shift</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma in Electronic & Telecommunication or Instrument or Electrical Engineering</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Diploma Technician 2 years of relevant experience</li><li>Sr. Technician 4 years of relevant experience</li><li>Experience as Control Systems or Instrument Technician</li><li>Knowledge of refinery and petrochemical plant operations.</li><li>Experience in static equipment maintenance, Workshop activities.</li><li>Experience in workshop testing and repair techniques</li><li>Knowledge of maintenance best practices.</li><li>Ability to work with computer-based Business Applications (SAP)</li><li>Proficiency in M/S Office.</li><li>Communication skills.</li><li>Customer service skills.</li><li>Refining and petrochemical industry.</li><li>Maintaining and troubleshooting of Distributed Control System.</li><li>Maintaining and troubleshooting PLCs.</li><li>Familiar to SAP system transactions & reports.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Job purpose: </b></p><p>Manages and leads the workshop and general services support processes to Operations Departments for the overall safe, smooth and reliable 24 hours/day operation to support the Plants production targets. Directs overall plant maintenance, reliability, and asset integrity. They oversee maintenance technicians, manage contractor relationships, develop preventive and predictive maintenance strategies, and control the maintenance budget. To minimize equipment downtime and ensure the refinery operates safely and efficiently. </p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives. Tasks and Responsibilities: </p><p>Maintenance & Asset Reliability </p><p>Develop and execute comprehensive preventive and Corrective maintenance strategies (PM/CM) to maximize the operational lifespan and reliability of rotating and static refinery assets. </p><p>Plan and direct major refinery shutdowns, turnarounds, and plant outages in close coordination with operations. </p><p>Champion the use of the site s Computerized Maintenance Management System (CMMS) to track work orders, analyze equipment downtime, and allocate labor. </p><p>Workshop Operations </p><p>Oversee the daily workflow, logistics, and capabilities of the central maintenance workshop, which are typically include but not limited to specialized teams for machining, fabrication, welding, and valve repair. </p><p>Ensure all workshop machinery, calibration tools, and heavy equipment are fully functional and safe to use. </p><p>Optimize workshop turnaround times for repairing pulled equipment bundles, pumps, and compressors before returning them to operational service. </p><p>General Services </p><p>General service core business for workshop teams are Civil works, Scaffolding & Insulation, Painting, Lifting & rigging </p><p>Safety, Compliance & Environmental Control </p><p>Foster a robust safety culture, ensuring all maintenance and workshop tasks strictly adhere to Permit-to-Work systems, LOTO (Lockout/Tagout), confined space, and hot work protocols. </p><p>Ensure compliance with ISO standards and local environmental regulations, reporting to regulatory bodies when necessary. </p><p>Budgeting & Vendor Management </p><p>Develop and control both operational expenditures (OPEX) and capital expenditures (CAPEX) related to facility upgrades, maintenance, and equipment replacement. </p><p>Negotiate contracts with external contractors, equipment manufacturers, and specialized technical service providers </p><p>Key interactions </p><p>Internal: COO Office, Operations, Maintenance, Technical Services, HSSE Functional Management, Logistics & Procurement </p><p>External: Contractors, Vendors and Suppliers Notable Working Conditions. Office environment and Field operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education requirements </b></p><p>Bachelor s Degree in Engineering (Mechanical, Electrical) or relevant engineering field. </p><p>Certifications such as Certified Maintenance and Reliability Professional (CMRP) or Certified Reliability Leader (CRL) are preferred </p><p>Language requirements Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills </p><p>Minimum of 12 years of relevant experience in Oil & Gas Refinery Industry with specific areas on maintenance and reliability with at least 3-5 years leadership role. </p><p>Deep understanding of mechanical equipment (pumps, compressors, piping, vessels) and electrical systems. </p><p>Familiarity with Reliability Centered Maintenance (RCM) and Root Cause Analysis (RCA). </p><p>Good knowledge of HSE / SCE equipment & plans. Outstanding Coaching and Developing experience and certification in major areas of Maintenance. </p><p>Knowledge of maintenance processes for the following refinery operations: </p><p>Heavy Oil Complex Operation (CDU, VDU, SGP, LTU, KTU, DCU, and UGP) </p><p>Hydro Processing Complex (HCU/ARU/SRU/SWS/DHT/HPU/PSA) </p><p>Sulfur/Utilities Complex Operations (SRU, TGTU, ARU, CRU, SSW, CSW, BFW, Steam Generation, Air, N2, CWT, WWTP) </p><p>Offsite/Logistics Complex Operations (Crude Receiving Terminal, Refinery Tankage, product Dispatch, Coke and Sulfur Handling, Flare, Buildings) </p><p>Soft: </p><p>Leadership and people management </p><p>Problem-solving skills </p><p>Strong communication, verbal, and written skills. </p><p>Possess analytical thinking in data analysis. </p><p>Organizational Commitment. </p><p>Drive for Excellence. </p><p>Technical: </p><p>Computer knowledge in MS Office applications like MS Word, MS excel etc. Maintenance Management Systems. </p><p>Good knowledge of SAP (PM & MM Modules) </p><p>Managing Risks and Hazards Good knowledge of modern maintenance technologies & maintenance Planning techniques for the Utilities and Offsite (Utility, Tank Farms, Inventory & Warehouse) </p><p>Refinery Maintenance Planning and Scheduling including use of computer-based tools. </p><p>Refinery Maintenance - Reactive, Preventative, Predictive. </p><p>Sound judgment in technical matters with good skills in engineering field. </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Operational Support at OQEP, Operated Assets Operations Support, under TL Operation Support scope s by delivering of a best practice operational strategies and results; in order to ensure safe and efficient operations at the site.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><h2>Main tasks and responsibilities</h2><h3>Common for All Levels</h3><p>Provide operational and technical engineering support across upstream surface facilities and associated systems, including on plot and off plot installations, during execution, commissioning, start up, and steady state operations.</p><p>Support troubleshooting, technical assessments, and operational problem solving to ensure safe and efficient plant and field operations.</p><p>Deliver assigned engineering and operational support tasks, including technical backup for hardware, process systems, utilities, and associated applications.</p><p>Support pre commissioning, commissioning, start up, and readiness activities for projects, brownfield modifications, and operational improvements.</p><p>Interface with Operations, Maintenance, Projects, HSE, Supply Chain and other Functions to support technical resolution of operational and execution issues.</p><p>Support procurement and supply activities from a technical standpoint, including resolving operational and technical clarification matters.</p><p>Monitor and support readiness to operate activities to ensure assets meet safety, operability, and reliability requirements.</p><p>Participate in operational reviews, audits, studies, and assurance activities (e.g. ORA, PSSR), as required by project or asset lifecycle stage.</p><p>Ensure compliance with company engineering standards, operating philosophies, applicable regulations, and best industry practices.</p><h3>Engineer Operation Support</h3><p>Execute assigned engineering and operational support tasks under supervision.</p><p>Apply approved engineering procedures, standards, and work practices during execution and operations.</p><p>Support commissioning, start up, and operational activities as part of a multi disciplinary team.</p><p>Contribute to studies, reviews, and troubleshooting activities under guidance.</p><h3>Senior Engineer Operation Support</h3><p>Independently handle multiple operational support and execution scopes across on plot and off plot facilities.</p><p>Provide technical guidance and mentoring to junior engineers and trainees.</p><p>Apply hands on experience in upstream surface facilities, including major process units and associated rotating and static equipment.</p><p>Act as discipline or process lead in technical reviews and studies (e.g. design reviews, HAZOP, RCAs, MOCs).</p><p>Lead technical input for brownfield modifications, operational improvements, and energy efficiency initiatives.</p><p>Manage technical aspects of procurement, bid evaluation, and vendor document reviews.</p><h3>Lead Engineer Operation Support</h3><p>Act as technical authority for operational support across on plot and off plot upstream facilities.</p><p>Provide strategic technical direction and ensure consistent application of engineering principles across assets and teams.</p><p>Lead and coordinate engineering and operational support teams during execution, commissioning, and readiness phases.</p><p>Serve as focal point for ORA, PSSR, commissioning governance, and operational readiness assurance.</p><p>Own technical risk evaluation, readiness endorsement, and final technical recommendations to management and stakeholders.</p><p>Support capability development, succession planning, and continuous improvement within Operation Support.</p><h2>Key interactions</h2><p>Internal: Operated Assets functions.</p><p>External: Contractors, Vendors & Suppliers Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Background</h2><p>5+ years of relevant experience</p><p>Adaptable and motivated engineering professional who thrives in complex operational and project environments.</p><p>Experience in engineering design support and troubleshooting within upstream surface facilities.</p><p>Exposure to project lifecycle activities including planning, installation, commissioning, start up, and operational support.</p><p>Demonstrates sound technical judgment with knowledge of engineering standards, material specifications, and applicable international codes.</p><p>Working knowledge of Quality Assurance, Quality Control, and HSE requirements.</p><p>Ability to interpret Process diagrams (PFDs, P&IDs), engineering drawings, and OEM manuals.</p><h2>Soft Skills</h2><p>Excellent interpersonal skills with strong multi cultural awareness and sensitivity.</p><p>Ability to build effective working relationships with internal teams and contractors, with a strong focus on collaboration.</p><p>Ability to manage multiple priorities in a dynamic, time critical operational environment.</p><p>Analytical and fact based approach to problem solving and decision making.</p><p>Strong troubleshooting mindset and result oriented attitude.</p><h2>Technical Skills</h2><p>Computer literate with working knowledge of standard office and engineering applications (e.g. MS Office).</p><p>Sound technical judgment with practical understanding of upstream Oil & Gas engineering disciplines.</p><p>Knowledge of resource coordination, interface management, and basic contract administration.</p><p>Experience in Root Cause Analysis (RCA) and structured problem solving techniques.</p><p>Ability to read and interpret engineering drawings, specifications, and vendor documentation.</p><p>Basic understanding of project execution and project management principles.</p><p>Ability to support the development, review, and modification of technical and operational procedures.</p><p>Capability to provide technical support, troubleshooting, backup, and operational assistance as required.</p><p></p></section>
<p>Our client is one of the leading providers of Information and Communication Technology (ICT) to service providers currently looking for Automated Operations Engineer (1st Level Operations Telecommunication Managed Services) We are now looking for an Automated Operations Engineer within the Managed Services Ist-level Operations organization that will support the realization of solutions by providing specialized technical expertise on intelligent network systems. As an Automated Operations Engineer, you will be involved in crafting schema objects (facts, attributes, hierarchies, transformations) to develop application objects. You will also craft and create Bl reports and dashboards, write scripts and programs to automate manual work, and improve operations. This role involves maintaining, debugging, troubleshooting systems and software to ensure maximum efficiency.</p><p>Duties & Responsibilities:</p><ul><li>Be responsible for real-time monitoring alarms and performance information on a 24x7 basis</li><li>Perform initial analysis to identify issues follow by restoration if possible (1st line of Support)</li><li>Perform detection, classification, correlation, and accurate escalation of network incidents according to the agreed escalation matrix.</li><li>Being able to work with a variety of tools</li><li>Be able to perform Alarm Surveillance, Trouble T-icket Management, Change Management Support for 1st Level Service Restoration Activities.</li><li>Be able to manage complaints from Customer Care.</li><li>Be able to ensure Adherence to all Processes.</li><li>Be responsible to escalate within the department / group as well as to service support units (ASP) / supplier partner functions so that service layer may be maintained at specified level.</li><li>Be able to execute Front office activities and routines according to schedules defined by Shift Team Leaders/NOC Manager.</li><li>Be able to send/receive/follow up with trouble reports sent to the delivery units/supplier/customer.</li><li>Be responsible for Remote Service Corrective, Preventive Maintenance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.</li><li>Minimum 2-4 years of experience in Operation & Maintenance implementation, Fault management/ performance management</li><li>Must have experience in working on UOC OSS tools</li><li>Good Multi-Vendor System knowledge</li><li>Proficient command of English is required</li><li>Experience in Performance KPls & CEM KQls will be plus</li><li>Hands-on experience in automation will be advantageous</li><li>Monitoring of all alarms on RAN, Transmission, Core via NMS Nodes when required.</li></ul><p>Professional/Technical Competencies:</p><ul><li>Proficient knowledge of Access, Core, and IP/Transport Networks</li><li>Must be skilled in the network topology, its traffic handling capabilities and traffic characteristics.</li><li>Efficient knowledge of network performance/configuration parameters and their interpretation and use is critical.</li><li>Must be network service/performance focused</li><li>Adept expertise in network operation processes and interfaces</li><li>Advanced knowledge of operating network implementation/integration processes</li><li>Experience in the field of Mobile Network O&M is essential</li><li>Agility and the vigor to work optimally in a fast-paced environment</li><li>The ability to direct a team and do optimum shift workload distribution</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
General Purpose <br><p>Provide technical engineering I&CT support to OFM under the scope of the priority and scope of the I&CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning & project management, establishing & implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p>
Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p>
<p> Maintain activity logs</p>
<p> Identify and measure key operational metrics</p>
<p> Establish protocols, processes and procedures for operating systems</p>
<p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p>
<p> Maintain logs and documentation of any activity that occurs within their network.</p>
<p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p>
<p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p>
<p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p>
<p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p>
<p> Administer and support Microsoft Dynamics 365 Finance & Operations (D365 F&O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p>
<p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p>
Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA & PMP is a Plus.</p>
Experience <br><ul>
<li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&CT solutions.</li>
<li>Strong hands-on experience in ICT Infrastructure </li>
<li>Relevant experience in Information Technology filed :</li>
</ul>
<p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications & Integration.</p>
Know-How <br><ul>
<li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance & Operations (D365 F&O).</li>
<li>Computer Literacy including MS Office.</li>
<li>Ability to manage and direct the activities of others in a multi-project environment.</li>
<li>Contract and Policy Administration (Development / Review).</li>
<li>IT Operation tools.</li>
<li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance & Operations (D365 F&O).</li>
<li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li>
<li>Knowledge of IT infrastructure operation.</li>
</ul>
<p>POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Building on our past. Ready for the future</strong></span></p><br><p><span>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</span></p><br><ul><li><span><strong>Budget Development & Management</strong>: Establish comprehensive project budgets, including labor, materials, and equipment, as per Cost Breakdown Structure (CBS)</span></li><li><span>- Perform trend analysis on cost for early identification of potential deviations</span></li><li><span>- Prepare Rolling forecast / Cash Flow and PCS</span></li><li><span>- Coordinate with Project Manager in regards with project status and action on any issue of time, identify the need for project resources and analyze the cost of the project</span></li><li><span><strong>Performance Tracking (EVM)</strong>: Utilize Earned Value Management (EVM) metrics like Cost Performance Index (CPI) and Schedule Performance Index (SPI) to measure real-time project health. Review, monitor and control costs, deliverables, programs, progress, and productivity.</span></li><li><span><strong>Financial Forecasting</strong>: Develop and update Estimate-at-Completion (EAC) and cash flow projections to prevent unexpected budget overruns.</span></li><li><span><strong>Change & Claims Management</strong>: Quantify and track change orders, variations, and claims to ensure financial alignment with the contractual baseline.</span></li><li><span><strong>Reporting & Insights</strong>: Prepare weekly and monthly financial dashboards and reports for senior management, highlighting variances and recommending corrective actions.</span></li><li><span><strong>Team Leadership</strong>: Provide technical guidance to staff and may assign work. Reviews work for technical accuracy and adequacy. Plans, controls & reports on project work. May have direct reports and may make recommendations concerning selection, training, rating and discipline of staff.</span></li><li><span><strong>Decision Making: </strong>Proactively sets priorities related to complex situations having multi-project and/or organizational impact. Contributions are primarily technical rather than managerial. May be involved in guiding strategies.</span></li><li><span>Ensure compliance with Worley and client cost control standards, systems, and procedures</span></li></ul> <ul><li><span>A bachelor’s degree in engineering, construction management, business, or a related discipline</span></li><li><span>15+ years of experience in cost control, cost analysis, or project controls within engineering, construction projects</span></li><li><span>Experience with project scheduling / planning in Primavera P6 is desirable, but not required</span></li><li><span>Strong knowledge of project cost management systems, forecasting, and reporting</span></li><li><span>Experience supporting project portfolios and medium to large, multidisciplinary projects</span></li><li><span>Excellent communication skills and the confidence to engage with clients and senior stakeholders</span></li><li><span>Hands on experience working with EcoSys for Cost and Project Management</span></li><li><span>Experience in Cost Management in Construction phase</span></li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</span></p><br> </div>
<p><h4>Building on our past. Ready for the future</h4>
<p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</p>
<h4>Budget development & management</h4>
<ul>
<li>Establish comprehensive project budgets, including labor, materials, and equipment, as per Cost Breakdown Structure (CBS).</li>
<li>Perform trend analysis on cost for early identification of potential deviations.</li>
<li>Prepare rolling forecast, cash flow, and PCS.</li>
<li>Coordinate with project manager regarding project status and action on any issue of time, identify the need for project resources and analyze the cost of the project.</li>
</ul>
<h4>Performance tracking (EVM)</h4>
<p>Utilize Earned Value Management (EVM) metrics like Cost Performance Index (CPI) and Schedule Performance Index (SPI) to measure real-time project health. Review, monitor and control costs, deliverables, programs, progress, and productivity.</p>
<h4>Financial forecasting</h4>
<p>Develop and update Estimate-at-Completion (EAC) and cash flow projections to prevent unexpected budget overruns.</p>
<h4>Change & claims management</h4>
<p>Quantify and track change orders, variations, and claims to ensure financial alignment with the contractual baseline.</p>
<h4>Reporting & insights</h4>
<p>Prepare weekly and monthly financial dashboards and reports for senior management, highlighting variances and recommending corrective actions.</p>
<h4>Team leadership</h4>
<p>Provide technical guidance to staff and may assign work. Reviews work for technical accuracy and adequacy. Plans, controls and reports on project work. May have direct reports and may make recommendations concerning selection, training, rating and discipline of staff.</p>
<h4>Decision making</h4>
<p>Proactively sets priorities related to complex situations having multi-project and/or organizational impact. Contributions are primarily technical rather than managerial. May be involved in guiding strategies.</p>
<p>Ensure compliance with Worley and client cost control standards, systems, and procedures.</p>
<h4>Qualifications</h4>
<ul>
<li>A bachelor’s degree in engineering, construction management, business, or a related discipline.</li>
<li>15+ years of experience in cost control, cost analysis, or project controls within engineering, construction projects.</li>
<li>Experience with project scheduling and planning in Primavera P6 is desirable, but not required.</li>
<li>Strong knowledge of project cost management systems, forecasting, and reporting.</li>
<li>Experience supporting project portfolios and medium to large, multidisciplinary projects.</li>
<li>Excellent communication skills and the confidence to engage with clients and senior stakeholders.</li>
<li>Hands-on experience working with EcoSys for cost and project management.</li>
<li>Experience in cost management in construction phase.</li>
</ul>
<h4>Moving forward together</h4>
<p>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span>We're recruiting a Business Development Manager – Construction for one of our clients, a leading construction company based in Muscat, Oman.</span> </span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading construction organization<span><span> that</span></span> specializes in innovative infrastructure and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to
elevate the Company’s profile within the local construction and engineering
sectors</span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence,
ensuring consistent brand positioning and engagement with key industry
stakeholders</span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate
presentations, and pre-qualification documents to ensure strong brand
representation</span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities
for the Construction and Aluminum divisions across the public and private
sectors in Oman</span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential
clients, consultants, contractors, developers, and project owners</span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders,
projects, and enquiries relevant to both divisions</span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging
projects across the construction and aluminum sectors in the Sultanate of Oman</span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce
the Company’s capabilities, products, and project credentials</span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions,
supplier days, and pre-qualification meetings</span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account
registrations, and the updating of company profiles with clients and
consultants</span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client
visits, pipeline status, and conversion metrics</span></span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to
elevate the Company’s profile within the local construction and engineering
sectors<br></span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence,
ensuring consistent brand positioning and engagement with key industry
stakeholders<br></span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate
presentations, and pre-qualification documents to ensure strong brand
representation<br></span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities
for the Construction and Aluminium divisions across the public and private
sectors in Oman<br></span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential
clients, consultants, contractors, developers, and project owners<br></span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders,
projects, and enquiries relevant to both divisions<br></span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging
projects across the construction and aluminium sectors in the Sultanate of Oman<br></span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce
the Company’s capabilities, products, and project credentials<br></span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions,
supplier days, and pre-qualification meetings<br></span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account
registrations, and the updating of company profiles with clients and
consultants<br></span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client
visits, pipeline status, and conversion metrics</span></span></span><br></li><li><span><span>Omani national with relevant business development experience within the construction sector</span></span></li></ul><br><span>Benefits</span><ul><li><span><span>Employee benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive salary</span></span><br></li></ul><br> </div>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>