Factory Manager Jobs in Oman

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a purchasing/receiving assistant manager, you’re not just overseeing the purchasing process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Oversee procurement operations: Manage purchasing and inventory of general merchandise to ensure adequate stock levels</li> <li>Align with internal stakeholders: Collaborate with the chef and hotel management to align purchases with hotel needs and specifications</li> <li>Manage supplier relationships: Secure competitive pricing, place orders, and ensure timely delivery of goods</li> <li>Ensure quality control: Review shipments to confirm products meet order specifications, grade, and quality standards</li> <li>Lead and develop the team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high-performing team</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>CONSTRUCTION QC INSPECTOR - WELDING &amp; NDT</strong> <em>Reporting line to:</em><ul><li>Site Quality Control Manager</li></ul><em>Required experience/ qualification:</em><ul><li>Be in possession of international current certifications for the role in compliance with IIW; PCN or CSWIP.</li><li>Be in possession of current qualification of II level NDT in compliance with ISO 9712</li><li>Be fully conversant with EN standard and AMSE (B31.3) code requirements and have a solid and demonstrated background on welding engineering (e.g. multiple days courses by internationally recognized institutes)</li><li>Previous experience in application of EN1090 (structural steel) and Pressure Equipment Directive PED (for piping) would be preferable.</li></ul><em>Field safety responsibilities:</em><ul><li>Implement HSE procedures and standards in compliance with applicable laws, Health and Safety Documentation and Environmental Management Manual.&nbsp;</li><li>Be diligent and draw attention to unsafe acts, unsafe behaviours and unsafe conditions.&nbsp;</li></ul><em>Main tasks and responsibilities&nbsp;</em><ul><li>Review and comment subcontractor welding/NDT procedure &amp; qualifications (i.e. welders lists, NDT operator lists, welding consumables management procedure, piping/structural steel certificates, material traceability procedure, Welding Summary List and Welding traceability Reports, etc)</li><li>Perform witness, inspection &amp; surveillance checks and assess continually Welding/ NDT subcontractor’s performance</li><li>Ensure that all inspection activities are recorded in the appropriate records.</li><li>Ensuring quality of the work for compliance with CQCP, approved ITP’s/ procedures and standards within assigned areas</li><li>Monitor Subcontractors QC resource levels to achieve quality standards according to agreed ratio</li><li>Issue status and trend reports as necessary and requested by Site Management providing suggestions on how to improve quality of welding/ NDT activities&nbsp;</li><li>Record deficiencies and/or incomplete works on punch items and liaise with company supervisor/ superintendent to expedite necessary rectification</li><li>Identify and document Subcontractor and Supplier quality deficiencies and initiate non-conformance process as required.</li><li>Verify that materials used are in accordance with project technical documents and applicable codes and specifications.</li><li>Support QC/ turnover team for collecting relevant QC records</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p><h4>Responsibilities</h4> <p>The civil/architectural inspector will be responsible for monitoring and inspecting construction activities to ensure compliance with approved drawings, specifications, quality standards, and project requirements.</p> <p>Conduct site inspections, review workmanship and materials, identify non-conformances, and coordinate with contractors and consultants to ensure works are completed safely, efficiently, and in accordance with applicable codes and regulations.</p> <ul> <li>Inspect architectural works including blockwork, finishes, waterproofing, cladding, and interior fit-outs.</li> <li>Verify works are in accordance with approved shop drawings, materials, and method statements.</li> <li>Review inspection requests (IRs) and verify readiness of works before submission.</li> <li>Monitor construction of themed elements and ensure accuracy to approved mock-ups and samples.</li> <li>Ensure correct use and installation of materials as per project approvals.</li> <li>Raise non-conformance reports (NCRs) for defective or substandard work.</li> <li>Coordinate with other inspectors to verify interdisciplinary interfaces (MEP, structural).</li> <li>Participate in snagging, de-snagging, and final handover inspections.</li> <li>Maintain detailed records of inspections, progress, and issues encountered.</li> <li>Report progress and deviations to the architectural lead on a daily basis.</li> <li>Perform other duties as assigned by the line manager or supervisor.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or degree in architecture or civil engineering.</li> <li>Minimum seven years of architectural inspection experience, preferably in theme parks or high-end commercial projects.</li> <li>Familiarity with themed finishes and high-detail execution.</li> <li>Strong attention to detail and documentation skills.</li> </ul> <h4>About the Company</h4> <p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors.</p> <p>Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p> <p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes.</p> <p>We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies.</p> <h4>Equal Opportunity Employer</h4> <p>Hill International is an equal opportunity employer, veteran, and disabled friendly.</p> <h4>Note</h4> <p>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities, and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>

<p><h4>Job description</h4> <p>The electrical inspector is responsible for inspecting and monitoring electrical installation works to ensure compliance with approved drawings, technical specifications, quality standards, and project requirements. Conducts site inspections of power distribution, lighting, low-current systems, and related electrical infrastructure, verifies installation quality, identifies non-conformances, and coordinates with contractors and consultants to ensure works are completed safely and in accordance with applicable codes, standards, and regulations.</p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Inspect installation of LV/MV electrical systems, conduits, panels, and terminations.</li> <li>Ensure compliance with approved electrical drawings and specifications.</li> <li>Verify inspection requests are aligned with work completion and readiness for inspection.</li> <li>Monitor correct installation of cable trays, earthing systems, and devices.</li> <li>Ensure fire alarm, data, lighting control, and power systems meet quality standards.</li> <li>Witness testing and commissioning activities including insulation resistance, continuity, and grounding.</li> <li>Raise non-conformance reports and track rectification measures related to electrical works.</li> <li>Coordinate closely with mechanical and architectural inspectors on shared spaces and false ceiling areas.</li> <li>Ensure adherence to local electrical codes (e.g., IEC, NEC) and safety regulations.</li> <li>Document and report inspection findings and contractor performance.</li> <li>Perform other duties as assigned by the line manager or supervisor.</li> </ul> <p><strong>Qualifications and experience:</strong></p> <ul> <li>Diploma or degree in electrical engineering.</li> <li>Seven or more years of inspection experience in complex projects, with theme parks, hospitals, or airports preferred.</li> <li>Familiarity with ride systems, show lighting, and life safety electrical systems is a plus.</li> <li>Strong understanding of testing protocols and international electrical standards.</li> </ul> <p><strong>About the company</strong></p> <p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p> <p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. family of companies.</p> <p>Hill International is an equal opportunity employer, veteran, and disabled friendly.</p> <p><strong>Note:</strong> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities, and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To Prepare proposals/bids, contract negotiation and compliance with contract commitments and commercial risk assessment. Leads the development of business plans for a specific product or product line. As an Integrated Solutions Commercial Senior Advisor, you will also be responsible for: Leads all elements of I&amp;S Opportunities through the I&amp;S Process, ensuring all Stage and Decision Gate deliverables are met. Leads the opportunity pursuit, engaging and aligning all stakeholders such as Region Leadership, Commercial Operations, I&amp;S leadership, Product Line teams, technical focal points, contracted party focal points, and Baker Hughes support functions to build a winning strategy for proposals or bids. Ensures company processes and procedures are strictly followed, including OFSE Sales and Commercial principles and in particular, I&amp;S Management System content and tools are applied to every Opportunity. Contributes to the development and adherence of I&amp;S processes to ensure that project risks are correctly documented, evaluated and mitigated through use of I&amp;S Risk Management Process and tools. Drafts the initial Project Plan and all parts thereof, ie Risk Management Plan, Communications Plan, Sourcing Plan, Vendor Management Plan, early Schedule, Quality Plan, Stakeholder Matrix, Project roles &amp; responsibility matrix (RACI), Organizational Structure, and construction of the I&amp;S Cost Model. Ensure commercial models accurately reflect the most likely return on investment and profitability of Baker Hughes by working closely with various internal stakeholders. Provides leadership for negotiations with customers, contracted parties, vendors and other relevant parties. Performs contract handover through the use of the Service Level Agreement SLA component of the Baker Hughes OFSE Commercial and Operational Framework Agreement such as Commercial Operations Framework Agreement COFA during Project Mobilization stage to the Project Manager and I&amp;S support teams responsible for the Project through execution stages.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Have a bachelor's degree in engineering, commercial or scientific discipline.</li><li>Have 12+ years of relevant oil &amp; gas operator or service company experience.</li><li>Led Integrated Commercial bids</li><li>Have 3+ years of experience in Integrated Projects.</li><li>Have strong understanding of Upstream business environment, including technical and logistical elements.</li><li>Have good knowledge of Well Engineering, Well Construction, Rigs, equipment packages and technical solutions.</li><li>Have excellent leadership, strong interpersonal, influencing, analytical, decision making and planning skills.</li><li>Have demonstrated ability to work in a global matrix organization.</li><li>Have significant knowledge of business plans, Project Planning, Project Management Methodology and Proposal/bid creation.</li><li>Have experience in managing and leading employees (Preferred)</li><li>Have global (preferred) experience in delivering proposals in varying and complex commercial and contractual models.</li></ul><p></p></section>

<p>Planning and Executing and supervising all financial transactions at OQ8 including incoming and outgoing funds (treasury), financial analysis record-keeping, Insurance &amp; Compliance under VP Finance scope, acting as single point of accountability and team player of Treasury with direct accountability overs Treasury operations, Insurance and Compliance processes, ensuring the appropriate, changes, to enhance the quality or value in existing methods.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities:</strong></p><p><strong>Treasury</strong></p><p>Monitoring cash functions, including cash positioning, cash reporting and forecasting, short-term investing and borrowing, wire payments, fraud prevention, FX management and hedging, bank account setup and maintenance, bank relationship management, liquidity management, foreign currency exposure and foreign currency payments.</p><p>Financial reporting requirements such as finance loan, cost report, and monitoring debts drawdown, equity cash call, debt repayment and interest payment. This includes the execution of a timely/accurate reporting of cash flow reports required by the Chief Financial Officer for review of fund position.</p><p>Preparing &amp; monitoring all OQ8 Finance Debt Cost Budget &amp; Interest cost management.</p><p>Ensure all debt and capital related transactions are completed in a timely and accurate manner (e.g., equity cash calls, debt drawdowns, principal payments, interest payments, fees related to facilities</p><p>Administration of the treasury operations and transaction in respect of cash and the management of all OQ8 bank accounts,</p><p>Lead the execution of FX currency transactions.</p><p>Place fixed deposits.</p><p>Ensures timely availability of funding to cover all OQ8 s obligation.</p><p>Ensure funds received from lenders and owners are on timely basis.</p><p>Excess funds deposited in the interest earning account on timely basis (e.g., usage of overnight clearing account)</p><p>Support Manager in finding optimal solutions for applications of available funds.</p><p>coordinate payment and receiving of fund transactions with stakeholders,</p><p>Coordinate with departments to ensure that complete and accurate information is received for the cash flow forecasting reports in order to ensure the availability of funds to cover all obligations with no delay and no shortfall while securing the timely and accurate generation of all the required reports.</p><p>Responsible for Loan Agreements end to end process (fund and finance position in the banks, negotiation of charges for all banking services, Interest Charges &amp; Review the settlement).</p><p><strong>Planning &amp; Forecasting</strong></p><p>Gathers, interprets, and uses complex data to develop financial models that will improve Treasury processes and optimize results.</p><p>Executes financial models for OQ8 projects as part of Capital Planning Five-year forecast during the annual Business Planning Cycle.</p><p>Develops various financial scenarios for all units based on several variables, including business structure, feedstock and product prices, technologies, product premium per segment, CAPEX, and OPEX.</p><p>Interprets these scenarios and their impact on project returns into commercial terms to support optimization of business decisions.</p><p>Analyses and presents key results of financial analyses to OQ8 team and decision-makers in a clear manner.</p><p>Identifies critical elements to maximize project returns and optimize business risks in these transactions.</p><p>Develop, maintain, and report the medium-to-long term 5-year finance strategy for Treasury.</p><p>Develop cash flow forecasts for EPC Contractor, progress payments, loan repayments and other major contractor payment commitments on periodic basis.</p><p>Monitor and report the actual spend against the annual business plan and the forecast highlighting variances.</p><p>Manages and estimate foreign currency bookings (primarily forward and spot deals), financial guarantees, LC opening based on commitments.</p><p>Coordinating Due Diligence of Debt structure &amp; interacting with financial advisor to prepare Funding.</p><p>Coordinating with Snr Financial Analyst to prepare / support OQ8 Financial Model for financing strategies purpose.</p><p>Coordinating to develop Treasury Policy &amp; procedure.</p><p>Highlight medium to long term view of the financial position of the company and work with the Manager of Treasury to present key financial considerations and solution options.</p><p>Structure financing solutions for existing borrowings and new funding needs whilst ensuring structures are following OQ8 Refinery strategy and existing terms and conditions.</p><p><strong>Financial Planning and Reporting</strong></p><p>Leads finance Refinery value project initiatives and cost optimization program.</p><p>Participates in budgeting for departments and projects.</p><p>Supports the team in data collection from major focal points in the businesses.</p><p>Develops Monthly Latest Estimate on Capex Actual expenditure and performs Variance analysis against Annual Approved budget.</p><p>Prepares Capital Planning reports for internal and external stakeholders.</p><p>Prepares Consolidated Financials (Income Statement, Balance Sheet, and Cash Flow Statements) for the five-year planning cycle using the tools and models in hand.</p><p>Reviews and analyzes Financial Statements to ensure accuracy and completeness.</p><p>Reports progress against plan and milestones.</p><p><strong>Insurance</strong></p><p>Obtains contracts, work orders, and certificates of insurance to verify coverage by contractors and insurance carriers.</p><p>Filing and overseeing projects related to retention requirements.</p><p>Filling Data Entry of claims and legal payments in the System.</p><p>Initiate the process settlement payments for claimants payments for the Claims Department</p><p>Enters and sets up new claims/case files with high degree of efficiency.</p><p>Indexes claims/cases using the system &amp; database.</p><p>Send out acknowledgment letters on new claims.</p><p>Investigates contractor claims, researches, and gathers information using work order scheduling history and computer data systems.</p><p>Develop knowledge of relevant claims databases to create and produce reports as requested.</p><p>Effectively coordinates with Claims team in assigned tasks.</p><p>Monitors contractors claim handling through resolution and evaluate and negotiates the settlement</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, finance or relevant field</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>10 years of relevant experience.</p><p>Oil and Gas / Energy industry experience is preferred (including upstream and downstream exposure).</p><p>Working experience in Treasury Operations, including financial planning, Compliance, and Insurance.</p><p>Familiarity with IFRS (international Financial Reporting Standards) supported by ACCA/CIMA qualification or education in progress.</p><p>Knowledge of financial statements and consolidation of financial statements.</p><p>Experience in presenting and preparing proposals to recommend new strategies.</p><p><strong>Soft:</strong></p><p>Strong communication skills (Written and Verbal)</p><p>Time Management and able to handle workload.</p><p>Proactive person</p><p>Ability to meet tight deadlines and able to work under pressure.</p><p>Attention to detail,</p><p><strong>Technical :</strong></p><p>SAP finance module proficiency: Working knowledge of ERP system and advanced MS Office applications skills.</p><p>Reporting treasury operations, insurance and Compliance matters including tracking of discrepancies in statement and reports.</p><p>Demonstrated effective Bank relation skills and bank procedure knowledge.</p>

<p>Mandarin Oriental Muscat is looking for a Leisure Sales Executive German Speaking Omani National to join our Sales and Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p><b><br></b></p><p><b>Scope of Position</b></p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People &amp; Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain leisure accounts within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with travel agencies, tour operators, DMCs, wholesalers, consortia, and other key leisure partners.</li><li>Identify and develop new leisure business opportunities to increase room revenue, occupancy, and market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute leisure sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned leisure accounts and continuously evaluate their production, potential, and performance.</li><li>Support the development and implementation of seasonal leisure campaigns, tactical offers, packages, and promotions in collaboration with relevant departments.</li><li>Maintain awareness of leisure market trends, source markets, booking patterns, customer preferences, and competitor activities.</li><li>Monitor competitors leisure positioning, rates, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new partners.</li><li>Ensure negotiated agreements and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase production from key leisure partners.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, activities, opportunities, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in leisure sales activities, roadshows, trade events, exhibitions, sales missions, and networking opportunities as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer experience.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Scope of Position</p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p>

<p><b>Job title Specialist </b>HSE - IMS Grade Stream OQEP Function HSSE HSE Supporrt Planing &amp; Performance Location Head Office Site Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager HSE Planning &amp; Performance Direct reports None Job purpose To develop, maintain, govern, and continuously improve the OQEP HSE Integrated Management System (HSE IMS) and act as its custodian in alignment with ISO 14001, ISO 45001, ISO 9001, ISO 50001, applicable legal requirements, and international industry best practices. The position is responsible for HSE IMS governance, documentation management, assurance activities, certification readiness, surveillance and recertification audits, management reviews, performance monitoring, and continual improvement initiatives across OQEP operated assets and corporate functions. The role serves as the focal point for management system integration across OQEP, coordinating with Quality, Energy, and other functional system owners to maintain an effective and aligned Integrated Management System framework supporting ISO 9001, ISO 14001, ISO 45001, ISO 50001, and other applicable standards. The position is responsible for establishing, maintaining, and continuously improving HSE IMS documentation including manuals, standards, procedures, guidelines, frameworks, forms, and associated records in accordance with OQEP requirements and industry best practices. The role coordinates with certification bodies, consultants, auditors, process owners, and stakeholders to ensure effective implementation, maintenance, certification, and continual improvement of management system requirements throughout the organization. Main Tasks and Responsibilities: Develop, maintain, govern, and continually improve the OQEP HSE Integrated Management System (HSE IMS) to ensure compliance with applicable statutory, regulatory, and international standards requirements. Coordinate the identification, availability, and implementation of applicable local, international, and industry standards within the HSE IMS. Develop, review, update, and maintain HSE IMS documentation, including policies, standards, procedures, guidelines, checklists, forms, and records, and coordinate with department focal points, SMEs, and interfacing functions to ensure effective review, acceptance, and implementation. Ensure the control, distribution, retention, and maintenance of HSE IMS documents and records in accordance with the IMS Manual and Documented Information Control requirements. Coordinate and facilitate HSE IMS workshops, working sessions, meetings, awareness programs, and training activities to support effective implementation, continual improvement, and stakeholder engagement. Lead the integration, alignment, and continual improvement of the HSE IMS in accordance with ISO 9001, ISO 14001, ISO 45001, ISO 50001, applicable legal requirements, and industry best practices. Develop and maintain the annual internal and external audit programme, coordinating with auditors, process owners, and relevant stakeholders to verify the effectiveness of the HSE IMS. Conduct and coordinate internal and external HSE IMS audits, including audit planning, execution, facilitation, and preparation of audit reports. Ensure audit findings, observations, non-conformities (NCR), and action items are recorded in the HSSE reporting system and effectively tracked through to verification of effectiveness and close-out. Support and coordinate certification, surveillance, and recertification audits for ISO management systems, ensuring timely closure of findings and sustained certification compliance. Coordinate Management Review Meetings (MRMs), including agenda preparation, collection and analysis of inputs, facilitation of review activities, and monitoring the closure and effectiveness of resulting actions and internal audit non-conformities. Develop and deliver HSE IMS performance reports, dashboards, data analytics, forecasts, and trend analyses to support management decision-making and continual improvement. Lead HSE IMS development and improvement projects, coordinating with internal stakeholders and external parties as required. Promote and support the effective use, maintenance, and continual improvement of digital document and information management systems related to the HSE IMS. Promote and monitor contractor compliance with HSE IMS requirements, specifications, and procedures through engagement, assurance activities, and performance reviews. Maintain and administer the HSE IMS corporate document library, ensuring accessibility, accuracy, and availability of templates, reports, records, drawings, and other controlled information. Participate in periodic HSE assurance audit, including worksite inspections, contractor/ vendors audits, incident investigations, and HSE programme reviews to monitor the effectiveness of the HSE Management System. Conduct periodic site visits to OQEP assets to verify effective implementation of HSE IMS requirements, assess document effectiveness, and obtain feedback for continual improvement. Keep the HSE IMS updated with statutory, legal, regulatory, and technical changes through gap assessments, management reviews, and internal/external assurance activities. Represent OQEP in external industry committees, working groups, and forums to support the development, review, and implementation of HSE-related standards and industry initiatives (e.g., OPAL). Assist the Department Manager in undertaking other HSE-related studies, projects, and assignments as directed. Key interactions Internal: Liaise with colleagues and stakeholders for day to day work. External: Contractors, vendors national government offices, external consultants Notable Working Conditions. Office environment, frequent travel, and visits to the operational sites. Moderate to intensive computer screen use.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum qualifications for this position is a Bachelors degree in engineering and safety science or equivalent. Holder of NEBOSH IGC would be a plus. Holding Lead Auditor for ( ISO 9001,45001,14001 &amp; 50001) would be a plus</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of relevant experience in a similar role or an IMS / HSE position within an Oil and Gas industry preferable in Upstream operations.</p><p>Comprehensive &amp; Solid knowledge of HSE Management System and the fundamentals of HSE aspects (HSE MS, HSE plans, Hazard and Risk Assessment, Permit to Work System, Incident Investigations &amp; Root cause analysis, Energy Isolation systems, Confined Space requirements, Lifting &amp; Excavations works, machine/ equipment safety).</p><p>Solid knowledge Integrated Management System and all related ISO Certificates such as but not limited to ISO 9001, ISO 14001, ISO 45001.</p><p>Knowledge of local HSE regulations MD 286/2008, OPAL Standards.</p><p>Knowledge of relevant International HSE related standards IOGP, OSHA, ISO, NFPA</p><p>Adaptable and motivated general management strategist who relishes challenges.</p><p>Experience in HSE / IMS audits preferably a certified ISO 45001 Lead Auditor.</p><p>Knowledge of HSE systems &amp; techniques such as: INTELEX HSE reporting system. User knowledge of SAP system.</p><p>Experience in Records Management principles and implementation methods.</p><p>Occupational Health &amp; Safety Management System- development, review, and implementation.</p><p>Ability to prepare, update, and draft policies, procedures, and guidelines Previous experience in both Document &amp; Data Management is preferred.</p><p>Substantial experience as a Data and /or Document Management Lead in Capital Projects.</p><p>Strong Computer skills with skill level experience in using Company standard document control and document management systems and using (at least some of) project reporting software such as PowerBI, Crystal, Business Objects, MS Access, and Excel is essential.</p><p>Good working knowledge of the Project Data Control and relevant processes.</p><p>Sound understanding of the IMS SoW and Information Specification, Design Engineering Practices Engineering Information Specification (EIS), and the related documents.</p><p>Reporting</p><p>Interpersonal skills and ability to work with team and individually.</p><p>Planning and organizing</p><p>Technical writing, Recordkeeping</p><p>Presentation skills</p><p>Analytical thinking</p><p>Motivates people to perform at their peak to the advantage of the organization</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><b><span><strong>Job Purpose</strong></span></b></p><br><p><span>To maximize and add value to the construction process by proactive involvement in quantity and cost management and reporting. To carry out monthly cost reviews on projects and forecast final forecast values for contract and project costs. Maximize value of monthly applications and measurement and submission of contract variations. Assist Contracts department in timely submission of final accounts to the client and subcontractors.</span></p><br><p><b><span><strong>Key Responsibilities</strong></span></b></p><br><p><span><span>·</span></span><span>To carry out monthly valuations of work in progress/value of work done (VOWD)</span></p><br><p><span><span>·</span></span><span>Certification of subcontractor monthly valuations and final accounts</span></p><br><p><span><span>·</span></span><span>Measure, value, submit contract variations</span></p><br><p><span><span>·</span></span><span>Ongoing quantity measurement and re-measurement activities and reporting</span></p><br><p><span><span>·</span></span><span>Strong working knowledge of project schedules and impact of activity duration changes and forecast completion dates</span></p><br><p><span><span>·</span></span><span>Assist Contracts department to prepare submit and negotiate project final accounts</span></p><br><p><span><span>·</span></span><span>Ensure that business commercial processes are adhered to at project level</span></p><br><p><span><span>·</span></span><span>Manage and produce accurate formal reports in accordance with project timetable and deadlines</span></p><br><p><span><span>·</span></span><span>Monitor all commercial information in relation to project including labour, material and sub-contractor cost forecasting thus ensuring budgets adhered to</span></p><br><p><span><span>·</span></span><span>Supply all relevant information for review at the specified intervals set</span></p><br><p><span><span>·</span></span><span>Assist Project Controls Manager / Lead Cost Engineer with a range of other duties as may be required from time to time</span></p><br> <p><b><span><strong>Skills and Attributes</strong></span></b></p><br><p><span><span>·</span></span><span>Technically qualified in Quantity Surveying / Cost Management or similar. Consideration given to relevant experience</span></p><br><p><span><span>·</span></span><span>Approximately 3-6 years’ quantity surveying experience within an Oil and Gas contracting/service provider organisation</span></p><br><p><span><span>·</span></span><span>Commercially astute, numerate, risk averse &amp; able to accurately forecast cost</span></p><br><p><span><span>·</span></span><span>Multi-tasking, self-motivated, energetic team player with a flexible and adaptable approach to work</span></p><br><p><span><span>·</span></span><span>Have good practical organisation skills, planning of resources and programme scheduling</span></p><br><p><span><span>·</span></span><span>Be able to provide both summarised and detailed reports, on current activities</span></p><br><p><span><span>·</span></span><span>IT literate able to use Microsoft Office, in particular Microsoft Excel</span></p><br><p><span><span>·</span></span><span>Demonstrable experience in EPC/EPCM contracts</span></p><br><p><span><span>·</span></span><span>Able to work well within a team based environment</span></p><br><p><span><span>·</span></span><span>Communicate regularly with project staff and specialist subcontractors to ensure commercial controls are in place, understood and followed at all times</span></p><br><p><span><span>·</span></span><span>Good command of written and spoken English</span></p><br><p><span><span>·</span></span><span>Customer focused with ability to communicate across all levels of seniority from the workface through to Senior Management level.</span></p><br><p><span><span>·</span></span><span>‘Can do’ attitude</span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p><h4>Position summary</h4> <p>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Talent Development &amp; Performance Officer is responsible for supporting the implementation of performance management, learning and development, competency development, and employee capability enhancement initiatives. The role ensures that performance appraisal processes, training activities, development plans, and related HR reports are properly coordinated, documented, and aligned with approved HR policies and procedures.</p><p><strong>Key Tasks and Responsibilities</strong></p><p><strong>Performance Management</strong></p><ul><li>Support the implementation and administration of the Performance Management System (PMS).</li><li>Coordinate the annual performance appraisal cycle, including reminders, follow-ups, documentation, and submission tracking.</li><li>Communicate with Heads of Departments and Line Managers to ensure timely completion of performance appraisal reports.</li><li>Review submitted appraisal forms to ensure completeness and compliance with the approved HR process.</li><li>Maintain accurate records of employee performance appraisal reports and related documents.</li><li>Assist in analyzing performance appraisal outcomes to identify performance gaps, development needs, and areas for improvement.</li><li>Support the preparation of performance-related reports, summaries, and dashboards for HR and management review.</li><li>Follow up on probation performance evaluations and ensure timely submission from concerned departments.</li><li>Support departments in clarifying performance appraisal requirements, timelines, and documentation standards.</li></ul><p><strong>Learning and Development</strong></p><ul><li>Support the preparation and execution of the annual Learning and Development Plan based on organizational requirements, approved budgets, and identified training needs.</li><li>Coordinate training programs, workshops, certifications, and employee development initiatives.</li><li>Liaise with departments to identify training needs and development priorities.</li><li>Assist in conducting Training Needs Analysis (TNA) based on performance results, competency gaps, and departmental requirements.</li><li>Coordinate with internal and external training providers to arrange training sessions and development programs</li><li>Maintain and update training records, attendance sheets, evaluation forms, and training-related documentation.</li><li>Support the evaluation of training effectiveness through feedback analysis and post-training assessments</li><li>Maintain and update the approved training provider database.</li><li>Assist in preparing training utilization reports, training cost summaries, and development activity reports.</li><li>Support succession planning and internal talent development initiatives when required.</li></ul><p><strong>Employee Engagement</strong></p><ul><li>Plan and execute follow-up actions arising from Employee Opinion Survey results.</li><li>Own and drive the Onboarding Scheme, continuously improving the new joiner experience.</li><li>Organize Employee Team Building Activities and Away Days.</li><li>Coordinate the Lunch/Coffee with the CEO programme for new joiners.</li><li>Support the creation of an energetic and flexible office work environment.</li><li>Manage Internal Communications for employees related to HR announcements and initiatives.</li><li>Produce the Annual Report on New Joiner Satisfaction Survey results.</li><li>Support Employee Wellbeing, Health, and Fitness initiatives.</li><li>Administer the Employee Exit Survey and contribute to the Annual Exit Report</li></ul><p>Other duties assigned by the line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Human Resources, Business Administration, or related field.</li><li>CIPD Level 3 or equivalent HR certification.</li><li>Fresh 3 years of HR experience with a focus on Talent Development &amp; Performance Officer</li><li>Good understanding of HR functions, especially performance management and employee development.</li><li>Strong coordination, follow-up, and organizational skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to prepare reports, summaries, and presentations.</li><li>Good analytical skills and attention to detail.</li><li>Ability to handle confidential information with professionalism and discretion.</li><li>Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.</li><li>Ability to work with different departments and stakeholders.</li><li>Good command of English and Arabic, both written and spoken.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p><br> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p><br> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p><br><p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p><br><p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p><br><p><b>What is expected from you?</b></p><br><p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p><br><ul><li>Leveraging on your skills and experience to become a trusted advisor to your clients on topics of risk &amp; internal controls</li><li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPI’s.</li><li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li><li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li><li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new/existing client</li><li>Developing internal and external relationships and reflecting PwC values on your day to day work when working in diverse teams</li><li>Managing the engagement budget and economics</li><li>Managing teams and the communication with the clients/stakeholders; Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li><li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li><li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li><li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li><li>Drafting the audit findings, the related impact, potential risks, and recommendations</li><li>Innovating &amp; helping further develop our service offerings related to internal audit, risk &amp; controls</li><li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li><li>Assisting our clients in the deployment and development of their internal audit/internal control function</li><li>Studying business functions, gathering information, evaluating output requirements and formats</li><li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li><li>Ensuring adhering to compliance, quality and independence matters.</li><li>Commitment to continuous education and digital upskilling</li><li>Performing other procedures as necessary to support issuance of the assurance deliverables</li></ul><p><b>What will you bring?</b></p><br><p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p><br><ul><li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineer, or any related discipline.</li><li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li><li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firm.</li><li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li><li>Having strong report writing, and analytical skills.</li><li>Bilingual proficiency in Arabic and English (oral and written).</li><li>Business development and client relationship building skills.</li><li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li><li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li><li>having a background in governance, risk management, and compliance. an up to date understanding of issues facing businesses and how to influence client conversations.</li><li>Experienced in assessment and testing of design and effectiveness of business controls.</li><li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li><li>Knowledge in any Audit technologies, and experience using Data Analytics tools is a plus.</li><li>Commitment to valuing differences and working alongside diverse people and perspectives.</li><li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Openings for "Fleet Supervisor &amp; QA QC Lead (Mechanical) Experience in Oil &amp; Gas Oman Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services!!!</p><p>We have openings for our prestigious client in Oman; they have openings for Fleet Supervisor &amp; QA QC Lead (Mechanical) Experience in Oil &amp; Gas Oman Location</p><p>PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL &amp; GAS / PETROCHEMICAL / REFINERY.</p><p>2) GCC EXPERIENCE IS A MUST.</p><p>If interested, please send CV &amp; documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Post Applied:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of years Gulf Exp:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Passport Expiry date:-</p><p>Highest Qualifications:-</p><p>Date of Birth:-</p><p>Age:-</p><p>Below is the open positions:</p><p>- A) Fleet Supervisor.</p><p>a) Minimum 5 years of experience as Fleet / Transport Supervisor.</p><p>B) QA QC Lead (Mechanical).</p><p>1) Degree / Diploma in Mechanical Engineering.</p><p>2) More than 10 years of experience in Engineering QA/QC work in Petrochemical / Refinery / Oil &amp; Gas or Power Generation industry</p><p>3) English language read, write and speaking to IELTS level 4 or equivalent</p><p>4) Able to work with computers, work, excel &amp; windows.</p><p>5) Knowledgeable on different pipe, gaskets and bolting materials.</p><p>6) Knowledgeable on different welding techniques and their quality requirements.</p><p>7) Be a qualified welding inspector</p><p>8) Able to qualify WPSs and welders</p><p>9) Certified ASNT NDT Level II with sound working knowledge of the various NDT techniques</p><p>10) Be qualified to interpret radiographs</p><p>11) Experienced in ISO 9001:2000 including auditing</p><p>12) Develop and implement inspection and test plans</p><p>13) Develop and implement QA/QC procedure and ensure activity at the site are as per approved method statement &amp; inspection test plan.</p><p>14) Carry out the role of Radiation Safety Officer</p><p>15) Set up and maintain quality documents archive</p><p>16) Coordinate with the company for inspection &amp; resolution of any quality problem including the closures of Non-Compliance report</p><p>17) Manage all QA/QC documents of the contract scope including certificates, Calibrations, test result, inspection request, non-compliance reports &amp; site instruction/observations, permanent material delivered and other QA/QC documents</p><p>18) Ensure closure of non-conformance, NCR &amp; site instructions</p><p>19) Implement the quality management standards and practices to ensure compliance to the quality scope requirements.</p><p>20) Leads inspections recommendations &amp; continuous improvement programs to improve quality, control costs and maintain reliability.</p><p>21) Good interpersonal &amp; communication skills</p><p>22) Demonstrable leadership, decision making &amp; analytical thinking skills.</p><p>Please inform your friends &amp; colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment</p><p>AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) Degree / Diploma in Mechanical Engineering.</p><p>2) More than 10 years of experience in Engineering QA/QC work in Petrochemical / Refinery / Oil &amp; Gas or Power Generation industry</p><p>3) English language read, write and speaking to IELTS level 4 or equivalent</p><p>4) Able to work with computers, work, excel &amp; windows.</p><p>5) Knowledgeable on different pipe, gaskets and bolting materials.</p><p>6) Knowledgeable on different welding techniques and their quality requirements.</p><p>7) Be a qualified welding inspector</p><p>8) Able to qualify WPSs and welders</p><p>9) Certified ASNT NDT Level II with sound working knowledge of the various NDT techniques</p><p>10) Be qualified to interpret radiographs</p><p>11) Experienced in ISO 9001:2000 including auditing</p><p>12) Develop and implement inspection and test plans</p><p>13) Develop and implement QA/QC procedure and ensure activity at the site are as per approved method statement &amp; inspection test plan.</p><p>14) Carry out the role of Radiation Safety Officer</p><p>15) Set up and maintain quality documents archive</p><p>16) Coordinate with the company for inspection &amp; resolution of any quality problem including the closures of Non-Compliance report</p><p>17) Manage all QA/QC documents of the contract scope including certificates, Calibrations, test result, inspection request, non-compliance reports &amp; site instruction/observations, permanent material delivered and other QA/QC documents</p><p>18) Ensure closure of non-conformance, NCR &amp; site instructions</p><p>19) Implement the quality management standards and practices to ensure compliance to the quality scope requirements.</p><p>20) Leads inspections recommendations &amp; continuous improvement programs to improve quality, control costs and maintain reliability.</p><p>21) Good interpersonal &amp; communication skills</p><p>22) Demonstrable leadership, decision making &amp; analytical thinking skills.</p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository regulated under the CPMI-IOSCO Principles for Financial Market Infrastructures.</p> <p>We are hiring a Regulatory and Risk Lead to head the second line of defence. The role is accountable for the enterprise risk framework, regulatory relationship and compliance, financial crime prevention, and oversight of information security. The intention is that the post-holder progresses into the Head of Risk and Compliance role in the Run phase.</p> <p>The first-line functions own the day-to-day execution and the controls that surround it. The Regulatory and Risk Lead independently reviews, challenges, and reports on that first-line execution; sets the policy and framework standards within which it must operate; and owns the relationship with the regulator across all matters except specific operational regulatory reporting. The post-holder must be willing and able to challenge their peers, including those above them, without flinching, and to escalate to the Board where necessary.</p> <h4>What the role covers</h4> <ul> <li>Designing the enterprise risk framework from a blank sheet: risk taxonomy, risk appetite, risk tolerances, key risk indicators, governance, and reporting</li> <li>Owning the day-to-day relationship with the regulator on all compliance and supervisory matters; leading the response to inspections and supervisory enquiries</li> <li>Owning the regulatory engagement plan: notifications, periodic submissions, supervisory meetings, thematic reviews, and ad hoc requests</li> <li>Providing second-line oversight of adherence to CPMI-IOSCO Principles for Financial Market Infrastructures; leading engagement with PFMI assessors and international supervisory bodies</li> <li>Designing and owning the financial crime framework: AML, counter-terrorism financing, sanctions, and anti-bribery and corruption; discharging or designating MLRO accountability</li> <li>Setting the information security policy framework and providing second-line oversight of first-line information security; owning regulator-facing reporting on cyber matters</li> <li>Owning the policy framework: structure, hierarchy, ownership, review cycles, and attestation</li> <li>Providing independent second-line reporting to the Board Risk Committee on risk, compliance, financial crime, and information security</li> <li>Line managing the Cybersecurity and Information Security Manager, KYC/Compliance Expert, and wider Risk and Compliance team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 12 years in risk, compliance, or regulatory roles in financial services, with substantial time in a second-line capacity at a regulated firm. Direct, demonstrable experience as the second-line risk and compliance owner, or a senior member of the second-line function, at a financial market infrastructure, custody bank, exchange, payment system, or major regulated financial institution: this is non-negotiable.</li> <li>Direct experience engaging with a senior financial-services regulator on licensing, supervisory matters, inspections, and policy development. Working knowledge of CPMI-IOSCO Principles for Financial Market Infrastructures.</li> <li>Direct experience designing and operating an AML and financial crime framework, including MLRO accountability or close support of an MLRO.</li> <li>Track record of independently challenging first-line decisions and escalating to Board level where necessary.</li> <li>Fluent in English.</li> <li>A professional qualification (ICA Diploma, CISI, ACAMS, or equivalent) is an advantage. So is familiarity with the IFC Oman regulatory framework, direct experience in a CSD, CCP, or exchange, and Arabic language skills.</li> </ul> <h4>What this is</h4> <p>The second-line function does not exist yet. The risk framework has not been written, the compliance monitoring plan has not been set, and the regulatory relationship is in its earliest stages. The person who takes this role will build all of it and carry it through licensing and into operation.</p> <p>If you are unquestionably credible with senior regulators, have the independence to challenge upward when the evidence demands it, and want to build a second-line function at a regulated FMI from a blank sheet, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository regulated under the CPMI-IOSCO Principles for Financial Market Infrastructures.</p> <p>We are hiring a Regulatory and Risk Lead to head the second line of defence. The role is accountable for the enterprise risk framework, regulatory relationship and compliance, financial crime prevention, and oversight of information security. The intention is that the post-holder progresses into the Head of Risk and Compliance role in the Run phase.</p> <p>The first-line functions own the day-to-day execution and the controls that surround it. The Regulatory and Risk Lead independently reviews, challenges, and reports on that first-line execution; sets the policy and framework standards within which it must operate; and owns the relationship with the regulator across all matters except specific operational regulatory reporting. The post-holder must be willing and able to challenge their peers, including those above them, without flinching, and to escalate to the Board where necessary.</p> <h4>What the role covers</h4> <ul> <li>Designing the enterprise risk framework from a blank sheet: risk taxonomy, risk appetite, risk tolerances, key risk indicators, governance, and reporting</li> <li>Owning the day-to-day relationship with the regulator on all compliance and supervisory matters; leading the response to inspections and supervisory enquiries</li> <li>Owning the regulatory engagement plan: notifications, periodic submissions, supervisory meetings, thematic reviews, and ad hoc requests</li> <li>Providing second-line oversight of adherence to CPMI-IOSCO Principles for Financial Market Infrastructures; leading engagement with PFMI assessors and international supervisory bodies</li> <li>Designing and owning the financial crime framework: AML, counter-terrorism financing, sanctions, and anti-bribery and corruption; discharging or designating MLRO accountability</li> <li>Setting the information security policy framework and providing second-line oversight of first-line information security; owning regulator-facing reporting on cyber matters</li> <li>Owning the policy framework: structure, hierarchy, ownership, review cycles, and attestation</li> <li>Providing independent second-line reporting to the Board Risk Committee on risk, compliance, financial crime, and information security</li> <li>Line managing the Cybersecurity and Information Security Manager, KYC/Compliance Expert, and wider Risk and Compliance team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 12 years in risk, compliance, or regulatory roles in financial services, with substantial time in a second-line capacity at a regulated firm. Direct, demonstrable experience as the second-line risk and compliance owner, or a senior member of the second-line function, at a financial market infrastructure, custody bank, exchange, payment system, or major regulated financial institution: this is non-negotiable.</li> <li>Direct experience engaging with a senior financial-services regulator on licensing, supervisory matters, inspections, and policy development. Working knowledge of CPMI-IOSCO Principles for Financial Market Infrastructures.</li> <li>Direct experience designing and operating an AML and financial crime framework, including MLRO accountability or close support of an MLRO.</li> <li>Track record of independently challenging first-line decisions and escalating to Board level where necessary.</li> <li>Fluent in English.</li> <li>A professional qualification (ICA Diploma, CISI, ACAMS, or equivalent) is an advantage. So is familiarity with the IFC Oman regulatory framework, direct experience in a CSD, CCP, or exchange, and Arabic language skills.</li> </ul> <h4>What this is</h4> <p>The second-line function does not exist yet. The risk framework has not been written, the compliance monitoring plan has not been set, and the regulatory relationship is in its earliest stages. The person who takes this role will build all of it and carry it through licensing and into operation.</p> <p>If you are unquestionably credible with senior regulators, have the independence to challenge upward when the evidence demands it, and want to build a second-line function at a regulated FMI from a blank sheet, this is worth a conversation.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p> <h4>What You Will Do</h4> <ul> <li>Contribute to the IFB activities in the store commercial calendar.</li> <li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li> <li>Understand and use different selling tools to boost the average transaction and items per transaction.</li> <li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li> <li>Ensure safe cash handling and accurately process sales using available tools.</li> <li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li> <li>Ensure customer payments are processed quickly and accurately.</li> <li>Ensure that IFB units are ready before the store opens.</li> <li>Participate in monthly stock takes and facilitate inventory control.</li> <li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li> <li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li> <li>Maintain personal hygiene in compliance with guidelines.</li> <li>Engage with customers daily to get feedback and understand their needs.</li> <li>Maintain clean and orderly checkout areas.</li> <li>Report any incidents or complaints to the line manager.</li> <li>Work with the chef to increase knowledge in production.</li> <li>Lead by example and act as an ambassador for the IKEA store.</li> <li>Attend and participate in required training sessions.</li> <li>Stay updated on national legislation regarding food safety.</li> <li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li> </ul> <h4>Required Skills to Be Successful</h4> <ul> <li>Strategic planning and analytical skills</li> <li>Effective communication skills</li> <li>Problem solving skills</li> <li>Fluency in English and local language</li> </ul> <h4>What Qualifies You for the Role</h4> <ul> <li>High school or trade school graduate</li> <li>3 to 5 years of experience in a similar role</li> <li>Strong strategic planning and analytical skills</li> <li>Effective communication and problem-solving skills</li> <li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li> <li>Interest and knowledge in retail, culinary, or food service industry</li> <li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li> <li>Fluency in English and local language, with basic awareness of food safety</li> </ul> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Strategic:</p> <ol> <li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li> <li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li> <li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li> <li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li> <li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li> </ol> <p>Operational:</p> <ol> <li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li> <li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li> <li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li> <li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li> <li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li> <li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li> <li>Track and monitor implementation of customer journey improvement initiatives across business units.</li> <li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li> <li>Support customer experience maturity assessments and journey governance activities.</li> <li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li> <li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li> <li>Maintain customer journey repositories, documentation, standards, and templates.</li> <li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li> </ol> <p>People:</p> <ol> <li>Promote customer-centric thinking and journey-based decision-making across the organization.</li> <li>Support customer journey awareness and capability-building initiatives.</li> <li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li> </ol> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p> </p> <p>1. Internal</p> <p> </p> <p> Head of Customer Experience</p> <p> </p> <p> Manager Customer Experience Center</p> <p> </p> <p> Specialist Voice of Customer</p> <p> </p> <p> Specialist Digital Experience</p> <p> </p> <p> Contact Center Team</p> <p> </p> <p> Customer Complaints Team</p> <p> </p> <p> Digital Transformation</p> <p> </p> <p> Information Technology</p> <p> </p> <p> Operations</p> <p> </p> <p> Product Development Teams</p> <p> </p> <p> All Business Units and Branches</p> <p> </p> <p> Human Capital (for CX initiatives)</p> <p> </p> <p> As per operational activities</p> <p> </p> <p>2. External</p> <p> </p> <p> Customers</p> <p> </p> <p> Customer Experience Consultants</p> <p> </p> <p> Research and Survey Providers</p> <p> </p> <p> Technology Vendors</p> <p> </p> <p> Service Design Partners</p> <p> </p> <p> As part of operational activities</p> <p> </p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interaction</p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p> <p> </p> <p>Experience:</p> <p> </p> <p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Knowledge of Customer Journey Mapping methodologies and tools.</p> <p> </p> <p> Understanding of Customer Experience principles and best practices.</p> <p> </p> <p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p> <p> </p> <p> Strong analytical and problem-solving skills.</p> <p> </p> <p> Knowledge of customer research and customer behavior analysis techniques.</p> <p> </p> <p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p> <p> </p> <p> Strong facilitation, presentation, and stakeholder management skills.</p> <p> </p> <p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p> <p> </p> <p>Business Understanding:</p> <p> </p> <p> This position requires a medium level of business understanding</p> <p> </p> <p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p> <p> </p> <p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p> <p> </p> <p>KEY COMPETENCIES</p> <p> Customer Centricity</p> <p> </p> <p> Analytical Thinking</p> <p> </p> <p> Process Improvement</p> <p> </p> <p> Problem Solving</p> <p> </p> <p> Stakeholder Management</p> <p> </p> <p> Communication Skills</p> <p> </p> <p> Innovation</p> <p> </p> <p> Collaboration</p> <p> </p> <p> Continuous Improvement</p> <p> </p> <p> Results Orientation</p> <p> </p> <p>WORK ENVIRONMENT</p> <p> </p> <p> This position enjoys working in a comfortable airconditioned office</p></div></section>