Embedded Systems Engineer Jobs in Oman

<p>The Livestock Husbandry Officer is responsible for planning, implementing, monitoring, and improving livestock production systems with a focus on animal nutrition, fodder production, herd health management, milk production, meat production, animal welfare, and farm productivity. The position supports the development of sustainable and climate-resilient livestock systems in Oman while ensuring compliance with national veterinary, food safety, and biosecurity regulations. The position ensures data collection and reporting by maintaining livestock production databases and farm records, analyzing production, health, and economic performance indicators, preparing technical reports, progress reports, and recommendations, supporting livestock sector assessments and feasibility studies and contributing to national livestock development initiatives and projects.</p><p><b>ENGAGEMENT</b></p><ul><li>Coordinate stakeholder engagement with government agencies, private-sector actors, financial institutions, and development partners to ensure coordinated delivery and alignment with national priorities.</li><li>Foster coherent collaboration across program staff and stakeholders to ensure complementarity, transparency, and efficient joint implementation.</li><li>Promote a team culture aligned with GGGI s values of Trust, Transparency, Respect, and Partnership.</li><li>Report directly to the Chief of Party on livestock husbandry-related activities and coordination with other workstreams.</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p><b>DELIVERY</b></p><ul><li><b>Livestock Production Management:</b> Provide technical support for cattle, camel, and small ruminant production systems; monitor herd performance indicators (growth, mortality, reproduction, milk yield, and meat efficiency); and assist stakeholders in adopting improved breeds and production technologies.</li><li><b>Feed, Nutrition, and Fodder Management:</b> Formulate balanced, cost-effective rations and introduce alternative, climate-smart feed resources and conservation techniques (silage and hay) suited for arid environments. Assess fodder availability to develop sustainable production plans including Rhodes grass, Alfalfa, Sorghum, Maize silage, and hydroponics that reduce reliance on imported feed while optimizing water management.</li><li><b>Animal Health, Biosecurity and Dairy/Meat Development:</b> Partner with veterinary teams to implement disease prevention, vaccination, and biosecurity protocols while ensuring compliance with Omani notifiable disease reporting and antimicrobial stewardship. Monitor dairy/meat performance to improve milk hygiene, mastitis control, fattening programs, and carcass quality.</li><li><b>Capacity Building and Extension Services:</b> Deliver targeted training manuals, guidelines, and climate-smart livestock extension programs for farmers, cooperatives, and local personnel, with a specific focus on mainstreaming women and youth participation across livestock value chains.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in: Animal Science, Animal Production, Livestock Production, Veterinary Science, Agricultural Science (Livestock Specialization)</li><li>Preferred: Master's degree in animal nutrition, ruminant production, dairy science, veterinary public health, or related field.</li><li>6-8 years of relevant experience in livestock production, husbandry, and farm management</li><li>Proven practical experience in dairy and/or meat production systems, feed formulation, and fodder production under arid or semi-arid environments.</li><li>Familiarity of animal health management and biosecurity practices, and smallholder/commercial livestock operations</li><li>Experience in arid and semi-arid environments.</li><li>Experience in GCC countries, particularly Oman.</li><li>Experience in donor-funded agricultural development projects.</li><li>Fluency in English (written and spoken) is required. Knowledge of Arabic is an asset.</li><li>Strong ability to interpret, outline and implement guidelines, policies, and procedures effectively.</li><li>Excellent interpersonal skills to manage diverse stakeholder needs and foster collaboration.</li><li>Strategic thinker with capacity for joint problem-solving and decision-making.</li><li>Highly organized, detail-oriented, and able to prioritize under time constraints.</li><li>Demonstrates creativity, innovation, flexibility, and entrepreneurial mindset in achieving outputs.</li><li>Comfortable working independently and within a team environment.</li><li>Excellent interpersonal and facilitation skills, capable of translating complex concepts around bioeconomy to a wider audience.</li><li>Proven experience in mainstreaming safeguards, gender, poverty reduction, and social inclusion in project delivery.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overall, Purpose of the Role: HR Officer who will recruit, support, and develop talent through developing policies and managing procedures. In addition, this position is responsible for administrative tasks and contributes to making the company a better place to work. The HR Officer provides support to all departments as well as administrative and operational. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependability and a professional, supportive attitude. Reporting To: HR &amp; Admin Manager Key Responsibilities: 1. GENERAL AND TASK MANAGEMENT Update the HR-related policies and procedures. Support the manager s day-to-day activities and requests related to HR matters. Prepare vacancies, advertisements and processes. Prepare employees job descriptions. Scanning, arranging, and conducting interviews for vacant positions and selection process. Amending Organizational structure and departmental structure based on management request. Prepare HR recruitment reports. Handling the process of staff resignation, Termination of employment contract, Overtime. Prepare HR documents (salary certificates, warning letters, etc.) Evaluating, improving &amp; implementing compensation, welfare, benefits &amp; allowance policies &amp; systems. Overseeing the HR systems &amp; coaching subordinates to handle any employee issues/concerns relating to the HRIS system. Answer employees queries about HR-related issues. Prepare staff payroll and PASI calculation. Follow and share knowledge of KM HR manual to KM staff. Prepare strategic HR documents in terms of recruitment, increment, requests. Ensure you processing employees requests on time. Ensure providing support to new joiners to get familiar with Sultanate of Oman and Ministry of Labor rules and regulations. Development of work environment &amp; management organizational and company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills and Attributes: Excellent Knowledge of office management systems and procedures. Excellent time management skills and ability to multi-task and prioritize work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organizational and planning skills. Excellent Interpersonal skills. outstanding employee services attitude. Knowledge of MOL rules and regulations. Strong work ethics and reliability. Qualifications and Experience Levels: Minimum of bachelor s degree in HR Management, Business Management, or any related business field Minimum of 2 years experience in HR Management. Omani National Additional certificates are a plus for the candidate.</p><p></p></section>

<p><b>URGENT HIRING WAREHOUSE SUPERVISOR</b></p><p><b><br></b></p><p><br></p><p>Location: Oman</p><p><br></p><p>Salary: 250–350 OMR (63,000 – 88,000)</p><p><br></p><p>Qualification: Bachelor's Degree in Supply Chain / Logistics</p><p><br></p><p>Experience: 4–8 Years</p><p><br></p><p>Industry: Logistics / Warehouse / FMCG</p><p><br></p><p><br></p><p><b>Requirements:</b></p><p><br></p><p><br></p><p>Experience in warehouse operations and team supervision.</p><p><br></p><p>Knowledge of inventory control, FIFO/FEFO, and ERP/WMS systems.</p><p><br></p><p>Strong leadership, communication, and problem-solving skills.</p><p><br></p><p>Good computer knowledge (MS Excel &amp; Word).</p><p><br></p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p><br></p><p>Supervise daily warehouse operations, including receiving, storage, and dispatch.</p><p><br></p><p>Manage warehouse staff and ensure smooth workflow.</p><p><br></p><p>Monitor inventory accuracy and maintain safety standards.</p><p><br></p><p>Prepare daily reports and coordinate with other departments.</p><p><br></p><p><br></p><p>Benefits:</p><p><br></p><p><br></p><p>Annual Leave</p><p><br></p><p>Yearly Air Ticket</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification: Bachelor's Degree in Supply Chain / Logistics</p><p>Experience: 4 8 Years</p><p>Industry: Logistics / Warehouse / FMCG</p><p>Requirements:</p><ul><li>Experience in warehouse operations and team supervision.</li><li>Knowledge of inventory control, FIFO/FEFO, and ERP/WMS systems.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Good computer knowledge (MS Excel &amp; Word).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Supervise MEP works on-site, including HVAC, electrical, plumbing, and fire protection systems</p></li><li><p>Ensure all MEP installations comply with approved drawings, specifications, and applicable codes</p></li><li><p>Review and inspect shop drawings, material submittals, and method statements</p></li><li><p>Coordinate with contractors, consultants, architects, and project stakeholders</p></li><li><p>Conduct site inspections and monitor the quality and progress of MEP works</p></li><li><p>Identify and resolve technical issues while ensuring timely project execution</p></li><li><p>Witness testing and commissioning activities and verify compliance with project requirements</p></li><li><p>Prepare site reports, inspection records, and progress updates for the consultant and client</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Mechanical or Electrical Engineering</p></li><li><p>Minimum 10–12 years of experience in MEP site supervision for commercial building projects</p></li><li><p>Proven experience working with an engineering consultancy is mandatory</p></li><li><p>Strong knowledge of HVAC, electrical, plumbing, and fire protection systems</p></li><li><p>Experience reviewing shop drawings, material submittals, and QA/QC documentation</p></li><li><p>GCC/Oman experience and strong communication skills are preferred</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, commission, and test equipment at customer locations.</p></li><li><p>Perform preventive and corrective maintenance on equipment and systems.</p></li><li><p>Diagnose technical faults and carry out repairs in a timely manner.</p></li><li><p>Respond to customer service requests and provide on-site and remote technical support.</p></li><li><p>Prepare service reports, maintenance records, and technical documentation.</p></li><li><p>Ensure compliance with health, safety, and quality standards.</p></li><li><p>Coordinate with the service team and other departments to resolve technical issues.</p></li><li><p>Train customers on the proper operation and maintenance of equipment.</p></li><li><p>Maintain service tools, equipment, and spare parts inventory.</p></li><li><p>Identify opportunities for service improvements and recommend solutions.</p></li><li><p>Support warranty claims and follow company service procedures.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong technical troubleshooting and problem-solving skills. Good knowledge of mechanical, electrical, and control systems. Excellent communication and customer service skills. Ability to read technical drawings and manuals. Proficiency in Microsoft Office applications. Ability to work independently and manage multiple service assignments. Willingness to travel frequently and work at customer sites. Valid driving license (preferred). </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: IT GRC Analyst</p><p>Reports To: IT Governance Manager / IT Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All Governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The IT GRC Analyst is responsible for supporting the implementation and monitoring of Information Technology Governance, Risk Management, and Compliance (IT GRC) activities. The role assists in ensuring that IT processes, systems, and controls comply with organizational policies, regulatory requirements, and industry best practices while supporting risk assessment and continuous improvement initiatives.</p><p>Key Responsibilities</p><ul><li>Support the implementation of IT Governance, Risk, and Compliance (GRC) frameworks, policies, and procedures.</li><li>Assist in identifying, assessing, and monitoring IT risks across business and technology operations.</li><li>Support IT compliance activities to ensure adherence to internal policies, regulatory requirements, and industry standards.</li><li>Participate in IT risk assessments and maintain the IT risk register.</li><li>Assist in reviewing and monitoring IT controls and recommend improvements where required.</li><li>Support internal and external IT audits by preparing documentation and coordinating audit requirements.</li><li>Monitor compliance action plans and follow up on remediation activities.</li><li>Assist in developing and maintaining IT policies, standards, procedures, and governance documentation.</li><li>Prepare reports, dashboards, and documentation related to IT governance, risk, and compliance activities.</li><li>Coordinate with internal stakeholders to promote awareness of IT governance and compliance requirements.</li><li>Support business continuity, cybersecurity governance, and information security initiatives when required.</li><li>Perform any other duties assigned by management within the scope of the role.</li></ul><p>Qualifications</p><p>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p>Technical Skills</p><ul><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>Collaboration with IT, Cybersecurity, Internal Audit, Risk Management, and business departments.</p><p>Occasional participation in audits, compliance reviews, system assessments, and governance initiatives.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Fresh graduates are welcome to apply.</li><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>

<p><b>Job Summary:</b></p><p><br></p><p>&nbsp;Lead the design, integration, automation, and continuous improvement of the OSS ecosystem. Ensure reliable monitoring and visualization of network alarms, performance, service assurance, and inventory across multi-vendor platforms while driving scalable, resilient, and highly available telecommunications operations.</p><p><b><br></b></p><p><b>Tasks and Responsibilities:</b></p><p>OSS Platform Architecture &amp; Administration</p><ul><li>Manage the Cygnet OSS Platform and related applications.</li><li>Ensure platform scalability, availability and resilience.</li><li>Lead upgrades, patching and migrations.</li><li>Maintain accurate network and configuration data.</li><li>Keep technical documentation and procedures updated.</li></ul><p>OSS Integration &amp; Network Data Management</p><ul><li>Manage integrations with multi-vendor NMS and EMS platforms.</li><li>Onboard new network domains into the OSS environment.</li><li>Ensure accurate synchronization of alarms, inventory and performance data.</li><li>Develop and maintain API integrations.</li><li>Validate service assurance, alarm correlation and performance processes.</li></ul><p>Automation &amp; Platform Development</p><ul><li>Develop automation solutions using Python, Shell scripting and SQL.</li><li>Build reusable frameworks that reduce manual work.</li><li>Maintain OSS applications and operational tools.</li><li>Develop automated reports and dashboards.</li><li>Improve OSS workflows through scripting and orchestration.</li></ul><p>Network Monitoring &amp; Observability</p><ul><li>Manage network monitoring, logging and observability platforms.</li><li>Develop dashboards, KPIs and alerting policies.</li><li>Implement telemetry, event correlation and performance analytics.</li><li>Proactively monitor OSS applications and network infrastructure.</li><li>Recommend improvements to service availability and performance.</li></ul><p>Infrastructure Engineering &amp; Platform Optimization</p><ul><li>Manage Linux-based OSS and containerized platforms.</li><li>Support Kubernetes, Docker and virtualization technologies.</li><li>Design and optimize databases for OSS applications.</li><li>Integrate OSS with infrastructure management solutions.</li><li>Improve system reliability, scalability and performance.</li></ul><p>Operational Support &amp; Technical Leadership</p><ul><li>Resolve complex OSS incidents and technical issues.</li><li>Conduct root cause analysis and preventive improvements.</li><li>Guide and mentor engineers.</li><li>Collaborate with operational teams on platform enhancements.</li><li>Support major incidents and service restoration.</li></ul><p>Innovation &amp; Continuous Improvement</p><ul><li>Evaluate and adopt relevant emerging OSS technologies.</li><li>Integrate suitable open-source solutions.</li><li>Improve automation, monitoring and operational efficiency.</li><li>Develop technical standards and engineering best practices.</li><li>Support strategic initiatives for operational platform development.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Telecommunications, IT, Computer Science, or related field.</li><li>Professional certifications in Linux, Kubernetes, Red Hat, Python, Cloud, DevOps, Cisco, or OSS technologies are advantageous.</li><li>8 to 10 years of experience in OSS platforms, telecommunications systems, network management systems (NMS/EMS), or systems integration.</li><li>Proven experience supporting multi-vendor OSS environments, automation, Linux, scripting, and OSS platform integration.</li><li>Experience delivering carrier-grade OSS solutions within telecommunications or service provider environments.</li></ul><p>Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted</p>

<p>Hi, We have been mandated by a large conglomerate into Iron &amp; Steel Business for the mentioned role.</p><p>Designation: Technician-E&amp;A (MRSS &amp; Utility)</p><p>Qualification : ITI Electrician (Regular Course)</p><p>Experience 7+ years in Steel Plant/ Power Plant/ Heavy Manufacturing /EPC manufacturing</p><p>Hands-on experience in Electrical Maintenance, MRSS, and Utility Operations</p><p>Job Purpose : To maintain and troubleshoot electrical systems in the MRSS, Utility, and Rolling Mill areas, ensuring safe, reliable, and uninterrupted plant operations through effective preventive and breakdown maintenance while adhering to electrical safety standards.</p><p>Key Responsibilities</p><p>MRSS &amp; Electrical Maintenance</p><ul><li>Operate and maintain HT/LT electrical systems, transformers, switchgear, circuit breakers, and power distribution equipment.</li><li>Carry out preventive, predictive, and breakdown maintenance of MRSS electrical equipment.</li><li>Perform safe isolation of electrical equipment during shutdowns by following LOTO and PTW procedures.</li><li>Troubleshoot electrical faults and restore equipment to minimize production downtime.</li></ul><p>Utility Maintenance</p><ul><li>Maintain electrical systems of compressors, cooling water pumps, DG sets, MCC panels, LT/HT feeders, and utility equipment.</li><li>Monitor electrical equipment and report abnormalities to ensure reliable plant operation.</li><li>Assist during planned shutdowns and emergency breakdown maintenance.</li></ul><p>Electrical &amp; Automation</p><ul><li>Perform maintenance of AC/DC motors, MCC/PCC panels, VFDs, electrical drives, sensors, limit switches, proximity sensors, and field instruments.</li><li>Support basic PLC and automation fault identification in coordination with the Automation team.</li><li>Carry out cable laying, cable termination, panel wiring, and motor installation whenever required.</li></ul><p>Maintenance &amp; Documentation</p><ul><li>Execute preventive maintenance schedules as per maintenance plans.</li><li>Record maintenance activities, equipment history, and breakdown reports in SAP/CMMS (if applicable).</li><li>Maintain housekeeping and ensure availability of critical electrical spares.</li></ul><p>Safety &amp; Compliance</p><ul><li>Follow electrical safety procedures, PTW (Permit to Work), and LOTO guidelines.</li><li>Ensure compliance with company safety standards during maintenance activities.</li><li>Participate in safety audits and toolbox talks.</li></ul><p>Key Skills:</p><ul><li>Hands-on experience in HT/LT electrical maintenance</li><li>Experience with transformers, switchgear, MCC panels, motors, and utility equipment</li><li>Breakdown &amp; Preventive Maintenance</li><li>MRSS / Substation Maintenance</li><li>11kV / 33kV System Experience</li><li>Basic PLC Knowledge</li><li>ABB / Siemens Drives</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Qualification : ITI Electrician (Regular Course)</li><li>Experience 7+ years in Steel Plant/ Power Plant/ Heavy Manufacturing /EPC manufacturing</li><li>Hands-on experience in Electrical Maintenance, MRSS, and Utility Operations</li><li>Key Skills: Hands-on experience in HT/LT electrical maintenance, Experience with transformers, switchgear, MCC panels, motors, and utility equipment, Breakdown &amp; Preventive Maintenance, MRSS / Substation Maintenance, 11kV / 33kV System Experience, Basic PLC Knowledge, ABB / Siemens Drives</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced ERP Implementation &amp; Customization Consultant to lead ERP implementation projects, business process analysis, system configuration, user training, and customization activities primarily on Odoo and Frappe/ERPNext platforms.</p><p>The ideal candidate should possess strong ERP consulting and implementation experience, combined with sufficient technical expertise to customize ERP modules, workflows, reports, dashboards, and integrations. The role is focused on ERP solutions delivery rather than pure software development.</p><p>Candidates with experience in SAP, Microsoft Dynamics 365, or other enterprise ERP platforms will have an added advantage.</p><p>Key Responsibilities:</p><ul><li><p>Lead end-to-end ERP implementation projects, including requirement gathering, business process analysis, solution design, configuration, testing, deployment, and user training.</p></li><li><p>Conduct workshops with stakeholders to understand business processes and translate requirements into ERP solutions.</p></li><li><p>Configure and customize ERP modules to meet business requirements.</p></li><li><p>Customize forms, workflows, reports, dashboards, approval processes, and business automation within Odoo and Frappe/ERPNext.</p></li><li><p>Develop and modify custom ERP modules and enhancements where required.</p></li><li><p>Support data migration, integration, and system deployment activities.</p></li><li><p>Create custom reports, print formats, and management dashboards.</p></li><li><p>Integrate ERP systems with third-party applications using APIs and other integration methods.</p></li><li><p>Provide post-implementation support, troubleshooting, and continuous improvement recommendations.</p></li><li><p>Prepare project documentation, training materials, and user manuals.</p></li><li><p>Conduct user training sessions and support change management initiatives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications:</p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, MIS, Business Information Systems, or a related field.</p></li><li><p>Minimum 3 years of experience in ERP implementation, customization, and support.</p></li><li><p>Hands-on experience with Odoo ERP and/or Frappe Framework / ERPNext.</p></li><li><p>Strong understanding of business processes related to Finance, Procurement, Inventory, Sales, CRM, HR, Manufacturing, and Project Management.</p></li></ul><p>Technical Skills:</p><ul><li><p>Odoo implementation and customization</p></li><li><p>Frappe Framework / ERPNext implementation and customization</p></li><li><p>Python programming</p></li><li><p>JavaScript</p></li><li><p>SQL and database concepts</p></li><li><p>REST API integration</p></li><li><p>Report and dashboard development</p></li><li><p>Workflow and business process automation</p></li><li><p>Data migration and system configuration</p></li></ul><p>Preferred Skills:</p><ul><li><p>Experience with SAP Business One, SAP S/4HANA, Microsoft Dynamics 365, or other enterprise ERP solutions.</p></li><li><p>Experience integrating ERP systems with third-party applications and cloud platforms.</p></li><li><p>Knowledge of AI-powered business automation, ERP copilots, or Agentic AI solutions.</p></li><li><p>Experience with cloud deployment environments and Linux servers.</p></li></ul><p>Personal Attributes:</p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to understand business requirements and translate them into practical ERP solutions.</p></li><li><p>Self-motivated, organized, and capable of managing multiple projects simultaneously.</p></li><li><p>Strong documentation, presentation, and training skills.</p></li></ul><p></p></section>

<ul><li><p>Review commissioning plans, test procedures, inspection records, pre-commissioning documentation, and acceptance-related submissions.</p></li><li><p>Witness start-up tests, pre-commissioning, commissioning, reliability runs, performance tests, and system readiness activities.</p></li><li><p>Coordinate commissioning interfaces with discipline engineers, contractors, grid/interface parties, QA/QC, HSE, and project management teams.</p></li><li><p>Verify test results, commissioning records, punch list status, non-conformances, and readiness for handover or taking-over activities.</p></li><li><p>Support performance verification for wind, solar PV, BESS, electrical systems, and associated infrastructure as applicable.</p></li><li><p>Prepare commissioning inputs for progress reports, technical reviews, close-out reports, and acceptance documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related discipline.</p></li><li><p>Minimum 10 years of experience in commissioning power generation, renewable energy, substations, grid-connected assets, or similar infrastructure projects.</p></li><li><p>Experience with start-up tests, reliability runs, performance tests, commissioning documentation, and acceptance procedures.</p></li><li><p>Experience with wind, solar PV, BESS, or HV/MV electrical systems is preferred.</p></li><li><p>Strong knowledge of commissioning sequencing, test witnessing, punch list management, and technical reporting.</p></li><li><p>Strong coordination, problem-solving, and stakeholder communication skills.</p></li></ul>

<p>Installs, assembles, maintains, and repairs heavy plant machinery, rolling mills, structural frameworks, and hydraulic/pneumatic systems. They read technical blueprints, use precision measuring tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma</li><li>3+Yrs Experience</li><li>must have rolling mill /Merchant Bar Mill experience</li></ul>

<p>Develop novel state-of-the-art vision algorithms and corresponding systems, leveraging deep learning techniques. Research, develop and prototype advanced computer vision technologies and integration with hardware edge processors. Develop high-quality computer vision algorithms for localization, object detection, classification, and video analysis. Translate algorithms into production-level code. Ensuring adherence to all health, safety, and environmental regulations at local, national, and international levels Contribute to a large code base in Python for deploying these models in production environments. Implement best practices for data collection, preprocessing, feature engineering, and model training, and ensure that the team follows these practices consistently. Conduct regular code reviews and provide technical guidance and feedback to team members, ensuring that they produce high-quality code that is efficient, scalable, and maintainable. Interface with the Product/Project manager to develop R&amp;D plans, proposals, intellectual property filings, commercialization strategies and other material that facilitate the innovation process Collaborate with Product/Project managers in maintaining a roadmap for the team's AI projects, including identifying key milestones, timelines, and resource requirements. Collaborate with team members to develop, test, deploy, and maintain software/AI systems while being actively involved in product backlog grooming, sprint planning, execution, review, and retrospectives. Work with IT, software and security teams to deploy production grade AI solutions that comply with relevant data privacy and security regulations. Collaborate with subject matter experts to understand their business needs and develop ML solutions that meet their requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Minimum Qualifications</b>: Bachelor s degree in AI, Remote Sensing, Survey, Engineering, or any other related fields</li><li><b>Minimum Experience</b>: Preferably 3-5 years experience in the same field</li><li><b>Job-Specific Knowledge &amp; Skills</b>: Experience developing machine learning models and neural network-based computer vision models. (3+ years)</li><li>Experience deploying production grade ML and vision systems on the edge for real-time applications. (3+years)</li><li>Python expertise.</li><li>Strong software engineering skills.</li><li>Strong ability to present work and communicate ideas to technical and non-technical coworkers.</li><li>Experience with machine learning libraries such as Tensorflow, Keras, Sklearn and others.</li><li>Experience using OpenCV.</li><li>Experience with git and other such versioning tools.</li><li>Experience with DevOps cloud tools (AWS, Google Cloud etc.).</li><li>Experience with NVIDIA Triton inference server will be plus</li><li>Experience with MLOps tools such as Kubeflow will be a plus.</li><li>Experience with web development frameworks (e.g Flask, Django) will be a plus</li><li>Experience handling a large code base in python will be a plus.</li><li>Experience developing computer vision algorithms for anomaly detection will be a plus.</li></ul>

<p><br></p> <p> </p> <p> <strong>Job Brief:</strong> </p> <p>Understanding of the banking and financial domain is an essential requirement for this role. Be part of bank's agile squad team mainly responsible for user testing for payment systems specifically cards issuing and acquiring domain that includes but not limited to Point of Sale, QR, Payment Gateway, Credit, Debit, Prepaid, Corporate cards and other related payment systems. The job demands understanding of issuing and acquiring business requirement, clients Compliance mandate via client bulletin and detail client documentation, writing test cases, execution and report issues from end user (customer/Ops) perspective. It is desirable to have working knowledge on products such as TSYS PRIME and ACI Postilion. </p> <p> </p> <p> <strong>Responsibilities: </strong> </p> <p>The Compliance tester will be part of Cards Agile Squad and will be responsible for business user testing such as test cases preparation, execution, reporting bug, capturing all results</p> <ol> <li>Be part of agile team to perform business user testing.</li> <li>Knowledge of card issuing processes including debit, credit and prepaid. Debit cards experience will be a must for the resource.</li> <li>Knowledge of card acquiring processes.</li> <li>Understand user stories and write test cases meeting sprint's definition of done</li> <li>Must be able to use Simulators from Visa &amp; MasterCard.</li> <li>Knowledge of card issuing processes including transaction authorization and clearing lifecycle testing.</li> <li>Knowledge on card processes including but not limited to issuance, embossing files, maintenance, renewals, replacements, settlements, transactions management and handling reports.</li> <li>Understand the certification process with Visa/MasterCard.</li> <li>Understands the Visa/MasterCard certification process including tools like UL, VTS and etc.</li> <li>Coordinate with Visa, MasterCard &amp; OEM vendors (apple pay or Samsung wallet) to understand the scope of the certification and manage the certification end to end.</li> <li>Perform the testing execution and manage it end to end.</li> </ol> <p> </p> <p> <strong>Principal Accountabilities: </strong> </p> <p>As a business user tester, I have to deal with all the activities associated with the sprints.</p> <ol> <li>Part of bank's agile team</li> <li>Prepare UAT test cases</li> <li>User acceptance testing execution</li> <li>Document all test results using bank muscat testing tool</li> <li>Manual testing execution</li> <li>Willing to learn and work on bank proposed automation testing tools.</li> <li>Perform certifications with Visa &amp; MasterCard with sound background on Visa/MasterCard simulators.</li> </ol> <p> <strong>Skills and Abilities: </strong> </p> <ul> <li>Min 6-8 years of experience in banks with exposure to Payment systems applications specifically for the testing of cards (debit/credit).</li> </ul> <ul> <li>Software development lifecycle and should follow standard development process such as creating/executing unit test cases etc.</li> <li>Excellent communication and documentation skills, proven skills in effectively dealing with the users and other stakeholders.</li> </ul> <p><br></p><ul> </ul> <p> </p> <p> </p>

<p>Carry out preventive, corrective, and breakdown maintenance of plant equipment. Repair, overhaul, install, and dismantle mechanical equipment as required. Maintain pumps, compressors, cooling-water systems, conveyors, HBI machines, and hydraulic systems. Support plant shutdowns, turnarounds, and commissioning activities. Follow HSE, PTW, and LOTO procedures at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Mechanical Engineering with 5 10 years of experience, or ITI/Fitter with 8 12 years. Experience in gas-based DRI plants is preferred. Good knowledge of mechanical equipment maintenance, alignment, pumps, compressors, and hydraulics. Ability to read mechanical drawings and troubleshoot equipment failures.</p>

<p>Execute master production schedules across both Aluminium and uPVC fabrication lines, prioritizing urgent project orders and critical path deliveries. Dynamically allocate manpower, CNC machining centers, welding stations, and assembly benches between the two technologies to maximize overall plant output without compromising quality. Monitor and drive OEE (Overall Equipment Effectiveness) on critical machinery double-mitre saws, 4-axis CNC routers, hot-plate welders, and corner crimping machines. Intervene immediately when cycle times drift or utilization drops below target. Follow up on orders received by implementing the order agreement process. Quotation Review and approvals liaise with the Sales &amp; Production in-charge Coordinate with the production supervisor about the order agreement and the delivery schedule Ensure logistics and site operations are effectively monitored Coordinate directly with the site-installation teams. Finished windows/doors must be matched by project and floor-level to avoid sorting chaos during truck loading. Paying attention to customer complaints and ensuring complaints are closed on time Oversee the final assembly and hardware alignment (tilt &amp; turn, casement, sliding). Maintain higher customer satisfaction by responding to queries on-time. Monthly report on order status, other customer complaints, site maintenance and costing. Responsible for maintaining minimum stock level of raw materials by implementing a proper inventory management system Make sure project completion form is signed and received from the customers for all completed projects Monitor repeated customer complaints and liaise with the production team to improve the concerned process. Ensure project completion form is signed and received from the customers for all completed projects Ensure compliance with health &amp; Safety requirements, and coordinate with the QHSE department for further support. Annual Budget planning and acquire approvals from CEO</p><p><strong>Desired Candidate Profile</strong></p><h2>Preferred candidate profile</h2> <ul> <li>8-12 years of total experience in a metal/plastic fabrication environment.</li> <li>Minimum 5-6 years in a managerial or senior supervisory role managing a production floor.</li> <li>Must have direct, hands-on experience in both systems:</li> <ul> <li>Aluminium systems: Saw cutting, CNC routing/punching, mechanical corner crimping/cleat joining, glazing, and hardware installation</li> <li>uPVC systems: Multi-profile cutting, hot-plate welding, corner cleaning, steel reinforcement insertion, and tilt-turn hardware assembly</li> </ul> <li>Strong knowledge of production processes, quality control, and safety protocols specific to UPVC pipes manufacturing.</li> <li>Proficiency in root-cause analysis for welding defects (uPVC) and joint-separation issues (Aluminium) and customer complaints</li> <li>Excellent planning and organizational skills.</li> <li>Strong leadership and team management abilities.</li> <li>Analytical mindset with problem-solving capabilities.</li> <li>Good communication and interpersonal skills.</li> </ul>

<p>Hydraulic Hose crimping technician Requirements:</p><ul><li>Minimum 5 8 years' hands-on experience in hydraulic hose fabrication and crimping</li><li>Strong knowledge of BSP/BSPT, JIC, Metric DIN, ORFS, NPT and SAE flange fittings</li><li>Experience with 1SN, 2SN, 4SP, 4SH and high-pressure/multi-spiral hoses</li><li>Capable of independently identifying hose/fitting types, thread sizes and sealing systems</li><li>Experienced in hose cutting, skiving, fitting selection, insertion, crimping and final inspection</li><li>Knowledge of SAE Code 61/62 flanges, quick couplings, adapters, O-rings and bonded seals</li><li>Experience with hydraulic hoses for excavators, loaders, dozers, graders, breakers, cranes and commercial trucks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 8 years' hands-on experience in hydraulic hose fabrication and crimping</p><p>Strong knowledge of BSP/BSPT, JIC, Metric DIN, ORFS, NPT and SAE flange fittings</p><p>Experience with 1SN, 2SN, 4SP, 4SH and high-pressure/multi-spiral hoses</p><p>Capable of independently identifying hose/fitting types, thread sizes and sealing systems</p><p>Experienced in hose cutting, skiving, fitting selection, insertion, crimping and final inspection</p><p>Knowledge of SAE Code 61/62 flanges, quick couplings, adapters, O-rings and bonded seals</p><p>Experience with hydraulic hoses for excavators, loaders, dozers, graders, breakers, cranes and commercial trucks</p>

<ul><li><p>Promote and sell paints, coatings, and related products</p></li><li><p>Handle customer inquiries, prepare quotations, and follow up on orders and payments</p></li><li><p>Visit project sites and maintain strong relationships with contractors, consultants, and customers</p></li><li><p>Follow up with credit customers to ensure timely payment collection.</p></li><li><p>Coordinate with accounts, warehouse, and delivery teams to ensure smooth business operations</p></li><li><p>Achieve monthly sales and collection targets</p></li><li><p>Identify new business opportunities and expand the customer base</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Location:</strong> Oman<br><strong>Job Type:</strong> Full-time, Permanent<br><strong>Salary:</strong> Up to OMR 300 per month with accommodation</p><br><p>We are hiring energetic, motivated, and experienced Sales Executives for our Paints & Coating Systems division. The ideal candidate should have strong knowledge of paints, coatings, and related materials, with the ability to handle both indoor showroom sales and outdoor client visits confidently.</p><br><p>Requirements:</p><ul><li><p>Experience in paints, coatings, or building materials sales (indoor/outdoor)</p></li><li><p>Strong knowledge of paints and coating systems</p></li><li><p>Valid Oman driving license is mandatory</p></li><li><p>Good computer knowledge including MS Office, email communication, and basic reporting</p></li><li><p>Excellent communication, negotiation, and customer service skills</p></li><li><p>Ability to work independently and meet sales targets</p></li><li><p>Available for immediate joining</p></li></ul></li></ul>

<p>Sheet Mechanical Technician – Extrusion Line position,</p><br><br><p>Key Responsibilities</p><ul><li><p>Troubleshoot mechanical problems in sheet extrusion and winder machines.</p></li><li><p>Inspect and troubleshoot hydraulic circuits, including safety checks, routine faults, and corrective actions.</p></li><li><p>Troubleshoot and maintain dryers, vacuum systems, and auxiliary equipment, including:</p><ul><li><p>Air compressors</p></li><li><p>Air cooled chillers</p></li><li><p>Wrapping machines</p></li><li><p>Basic AHU</p></li></ul></li><li><p>Perform routine equipment maintenance and carry out preventive and corrective maintenance.</p></li><li><p>Identify common mechanical faults and perform effective troubleshooting and repairs.</p></li><li><p>Read, interpret, and understand mechanical drawings and equipment documentation.</p></li></ul><br><p>Computer & Technical Skills</p><ul><li><p>Basic computer knowledge is required.</p></li><li><p>Working knowledge of Microsoft Office, including:</p><ul><li><p>MS Word</p></li><li><p>MS Excel</p></li><li><p>MS PowerPoint</p></li></ul></li><li><p>SAP experience is highly preferred, particularly for maintenance-related activities such as work orders, and maintenance records.</p></li></ul><br><p>Minimum Requirements</p><ul><li><p>Minimum 4 years of hands-on experience with extrusion lines, preferably in sheet extrusion.</p></li><li><p>Experience with SML Austria and EREMA extrusion machines is highly preferred.</p></li><li><p>Minimum Diploma in Mechanical Engineering or an equivalent technical qualification.</p></li></ul><br><p>Language Skills</p><ul><li><p>English language proficiency is required, (written and spoken English).</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>A technician who has worked directly on SML/EREMA sheet extrusion equipment and has strong hands-on experience in mechanical troubleshooting, hydraulics, preventive maintenance, and extrusion-line auxiliary systems.</p>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>