Embedded Systems Engineer Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Mechanical Technician Reports to: Mechanical Supervisor Department: Maintenance and Operations Department Location: Duqm/ Ras Markaz </p><p>JOB PURPOSE: Carry out preventive, corrective, and predictive maintenance of all mechanical systems and equipment across OTTCO s terminals, including pumps, compressors, valves, tanks, piping systems, HVAC units, and other static and rotating machinery, to ensure continuous and reliable operation of all facilities. </p><p>The position ensures that all maintenance and repair activities are performed in compliance with OTTCO s maintenance procedures, HSE policies, OEM recommendations, and international standards, supporting operational reliability and mechanical integrity of terminal assets. </p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0 </p><p>KEY RESPONSIBILITIES: </p><p>Operations &amp; Maintenance </p><p>Perform preventive and corrective maintenance on mechanical systems including pumps, compressors, gearboxes, valves, piping networks, and pressure vessels. </p><p>Dismantle, inspect, and assemble rotating equipment during scheduled and unscheduled maintenance. </p><p>Conduct alignment, balancing, lubrication, and vibration monitoring as per preventive maintenance plans. </p><p>Assist in troubleshooting equipment failures and identify root causes in coordination with the Mechanical Supervisor. </p><p>Carry out routine inspections to detect leaks, abnormal noise, vibration, or wear in mechanical components. </p><p>Support maintenance and inspection of static equipment such as tanks, exchangers, and pipelines. </p><p>Perform mechanical isolations, tagging, and reinstallation in accordance with PTW and safety procedures. </p><p>Update maintenance job cards, inspection findings, and work completion details in the CMMS (SAP/Maximo) system. </p><p>Participate in start-up, shutdown, and major overhaul activities as per approved maintenance plans. </p><p>Project &amp; Technical Support </p><p>Assist in installation, commissioning, and modification of mechanical equipment for ongoing projects or upgrades. </p><p>Participate in inspection and quality verification of mechanical works carried out by contractors. </p><p>Ensure installations comply with design drawings, mechanical standards, and project specifications (API, ASME, ASTM, ISO). </p><p>Provide site feedback on equipment condition and improvement opportunities to enhance reliability and maintainability. </p><p>Safety &amp; Compliance </p><p>Follow OTTCO s HSE, Permit-to-Work (PTW), and mechanical isolation procedures at all times. </p><p>Conduct toolbox talks and ensure proper use of PPE, tools, and lifting equipment. </p><p>Identify and report unsafe acts, conditions, or potential hazards promptly. </p><p>Maintain mechanical workshops, pump stations, and maintenance areas in a clean and safe condition. </p><p>Ensure safe execution of lifting, rigging, and confined space activities as per approved procedures. </p><p>Participate in emergency drills and support plant safety initiatives. </p><p>Teamwork &amp; Coordination </p><p>Coordinate with Electrical, Instrument, and Operations teams to perform multidisciplinary maintenance activities. </p><p>Support supervisors during shutdowns, major overhauls, and turnaround campaigns. </p><p>Assist in mentoring and training junior technicians and contractors to maintain work quality and efficiency. </p><p>Participate in team meetings, planning sessions, and maintenance improvement workshops. </p><p>Documentation &amp; Reporting </p><p>Record daily work activities, inspection data, and equipment readings in job sheets or CMMS. </p><p>Maintain equipment history cards, lubrication charts, and spares consumption logs. </p><p>Report defects, performance issues, and material shortages to supervisors for timely action. </p><p>Support preparation of maintenance reports, failure analysis records, and spare parts lists. </p><p>Continuous Improvement </p><p>Recommend improvements to maintenance practices, procedures, and job plans. </p><p>Participate in root cause analysis (RCA) for repeated mechanical failures. </p><p>Support reliability and efficiency enhancement programs under the ETIZAAN initiative. </p><p>Identify cost-saving opportunities related to spare parts, lubrication, or resource utilization. </p><p>Perform any other duties or special assignments as directed by line management. </p><p>Familiarization with QHSE Policies, Objectives, procedures and its record maintenance </p><p>Awareness on Significant environmental aspects, Health and safety hazards, related actual and potential aspects and risks associated with their risk. </p><p>Awareness on Emergency preparedness and response measures. </p><p>Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations </p><p>Key interactions </p><p>Internal: Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire </p><p>External: OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required. Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or National Vocational Qualification (NVQ) in Mechanical Engineering / Industrial Maintenance. </p><p>Professional Certifications </p><p>Authorized certification in Mechanical Maintenance / Rotating Equipment Maintenance. </p><p>HSE and PTW system certifications such as NEBOSH/IOSH preferred. </p><p>Training in Vibration Analysis, Alignment, and Rigging/Lifting Safety is advantageous. </p><p>CMMS (SAP) training and basic computer literacy preferred. </p><p>Experience </p><p>+5 years of hands-on experience in mechanical maintenance within oil &amp; gas terminals, refineries, or heavy industrial facilities. </p><p>Experience in servicing and maintaining centrifugal and positive displacement pumps, compressors, valves, and gearboxes. </p><p>Familiar with mechanical sealing systems, gaskets, and bolting procedures. </p><p>Experience in piping maintenance, leak repair, and hydrotesting. </p><p>Working knowledge of tanks, pressure vessels, exchangers, and HVAC systems. </p><p>Familiar with international standards such as API 610, 650, 682, ASME, and ASTM. </p><p>Technical Competencies </p><p>Skilled in dismantling, assembling, and aligning rotating machinery. </p><p>Proficiency in using precision tools (dial gauges, micrometers, torque wrenches, etc.). </p><p>Ability to interpret mechanical drawings, P&amp;IDs, and maintenance manuals. </p><p>Knowledge of lubrication practices, material compatibility, and corrosion prevention. </p><p>Capable of performing mechanical troubleshooting and identifying failure modes. </p><p>Familiar with safe rigging, lifting, and confined space work practices. </p><p>Behavioral Competencies </p><p>Safety-oriented with strong discipline and attention to detail. </p><p>Good communication and teamwork abilities across multi-discipline teams. </p><p>Capable of working under supervision and delivering high-quality workmanship. </p><p>Proactive, reliable, and committed to continuous improvement. </p><p>Upholds OTTCO s values of Safety, Integrity, Reliability, and Operational Excellence. </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Desk &amp; User Support:</p> <p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p> <p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p> <p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p> <p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p> <p>Maintain detailed records of incidents, causes, and resolutions.</p> <p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p> <p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p> <p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p> <p>Network Support (Level 1):</p> <p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p> <p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p> <p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p> <p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p> <p> </p> <p> </p> <p>Cybersecurity Support (Level 1):</p> <p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p> <p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p> <p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p> <p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p> <p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p> <p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p> <p> </p> <p> </p> <p>Infrastructure Support (Level 1):</p> <p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p> <p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p> <p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p> <p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p> <p>Assist in the execution of approved change requests under the Change Management process.</p> <p> </p> <p>Technology GRC Compliance:</p> <p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p> <p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p> <p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p> <p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p> <p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p> <p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p> <p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p> <p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p> <p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p> <p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p> <p>Ensure asset data accuracy for audit and compliance purposes</p> <p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p> <p>Identify recurring issues and recommend process or system enhancements.</p> <p> </p> <p>Continuous Improvement:</p> <p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p> <p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Requirements</p> <p>Minimum Qualification:</p> <p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p> <p> </p> <p> </p> <p>Minimum Experience &amp; Knowledge &amp; Skills:</p> <p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p> <p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p> <p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p> <p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p> <p>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</p> <p> </p> <p> </p> <p>Certifications (Required / Preferred):</p> <p>CompTIA A+ (Required or equivalent demonstrated competency)</p> <p>ITIL Foundation v4 (Required)</p> <p>CompTIA Network+ (Preferred)</p> <p>CompTIA Security+ (Preferred)</p> <p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p> <p>ISO/IEC 27001 Foundation (Preferred)</p> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform Functional Evaluation &amp; Detailed Analysis Participate in design discussions/sessions/workshops to address the process gaps, provide suggestions to improve existing systems and to change/modify current business processes to achieve quantifiable process improvements. Able to map business requirements to Oracle ERP modules and come up with the best fit and scalable solution. Responsible for functional solution design, application setups and testing. Prepare design documentation and work with application team to support business requirements. Experience in Oracle application including extensions, customizations and development of new CEMLI components. Take part in testing to ensure that the new system/solution works as expected. Utilizes industry leading best practices for solution design/development. the ability to interact with the customer as well as with other IT teams. Good communication skills. Coordinate with offshore team</p></div></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p><h4>Starting date:</h4> <p>ASAP</p> <h4>Duration:</h4> <p>10 months onshore at the yard in Sohar, Oman, followed by 3–6 months offshore in Qatar</p> <h4>Principal responsibilities</h4> <p>To ensure safety of commissioning activities, with good coordination with other parties involved, and in respect with company regulations.<br> To manage and supervise pre-commissioning and commissioning activities in a safe and professional manner performed by a team of supervisors and technicians and ensure a smooth transfer of the facilities to the company operations team in compliance with the company standards within the priorities defined.<br> To be the technical referent for all matters related to his trade and provide solutions to technical issues.</p> <h4>HSE</h4> <p>Demonstrate HSE leadership by promoting HSE and quality policy and procedures to all personnel within the work environment in line with company HSE rules.<br> Conduct all activities in a safe and efficient manner in accordance with company policies, standards, and procedures.<br> Ensure implementation within commissioning team of project standing instructions related to LOTO and authorizations by relevant authority.<br> Ensure that all accident, incident, and near miss are reported in a factual and professional way and that evidence is available for further investigations.<br> Ensure all PTW/JSA requirements are met for any activity and prepare as required.<br> Participate in the client safety performance program and training.</p> <h4>Technical requirements</h4> <h4>Commissioning preparation:</h4> <p>Manage preparation of commissioning according to the responsibility matrix in respect with company methodology (OPERCOM) and all applicable company specifications - task identification, procedures, requirements for tools, vendors, equipment, manpower and ensure that these resources will be mobilized in time.<br> Ensure interface with the project team to integrate the commissioning schedule to the overall project schedule.<br> Ensure the preparation of system limit drawings.<br> Ensure the preparation of commissioning test procedures for approval and identify resource requirements for its performance.<br> Populate or supervise as required the completion database (ICAPS) in his trade.<br> Approve, follow, record and test all software modifications with the approval from the company.</p> <h4>Commissioning execution:</h4> <p>Ensure interfaces and requirements between commissioning team and contractor construction team in his trade.<br> Lead the sub-system completion walkdowns for his trade.<br> Lead and coordinate pre-commissioning and commissioning activities in his trade (loop testing, control panels energization and testing, functional tests, troubleshooting and support to other disciplines, assistance to start-up and operations teams, etc.).<br> Participate in and validate the site acceptance tests for his trade.<br> Supervise the vendor(s) activities related to his trade.<br> Consolidate the commissioning red-line marked-up drawings for his trade.<br> Produce, witness and track punch list items.</p> <h4>Reporting:</h4> <p>Ensure all documentation is filed and updated in the completion dossiers for his trade.<br> Report daily activities and progress in his trade to client’s representative.<br> Prepare technical reports and presentations as required.</p> <h4>Experience / qualifications</h4> <ul> <li>15+ years of experience onshore and/or offshore commissioning within the oil and gas industry.</li> <li>Experience with oil treatment and storage facilities.</li> <li>Very strong knowledge in his trade systems (LV, HV, power generator, transformers, switchboards, earthing, UPS and batteries, PMS/ECS, etc.) and technical documentation (PFD, P&ID, single line diagrams, etc.).</li> <li>Demonstrate a high level of awareness of safe working practices associated with the design, construction, pre-commissioning, commissioning, installation and start-up of oil and gas facilities in his trade.</li> <li>Demonstrate HSE leadership and proactive approach.</li> <li>Sound knowledge of various completions management systems.</li> <li>Ability to troubleshoot and to resolve issues in a timely and professional manner.</li> <li>Ability to develop cooperative working relationships and to promote teamwork.</li> <li>Ability to effectively communicate with relevant stakeholders relating to the project, including contractors and other project entities.</li> <li>Excellent communication and written skills (in English) and ability to work with different disciplines and cultures.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking experienced Maintenance Technicians with a minimum of 7 years of experience in luxury residences, palaces, embassies, hotels, stadiums, commercial buildings, facilities management, oil &amp; gas, or other high-profile properties. The selected candidates will be responsible for preventive and corrective maintenance activities to ensure the safe, efficient, and uninterrupted operation of a VVIP residence. The role includes electrical, HVAC, plumbing, mechanical, and general building maintenance while maintaining the highest standards of professionalism, confidentiality, and service excellence. The position requires on-call availability for emergency maintenance requirements and involves both indoor and outdoor work, including lifting, climbing ladders, and other physical maintenance tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Perform preventive and corrective maintenance of buildings, utility systems, and associated facilities.</p></li><li><p>Conduct routine inspections and identify maintenance issues before failures occur.</p></li><li><p>Carry out minor repairs on electrical, plumbing, HVAC, mechanical, carpentry, and building systems.</p></li><li><p>Maintain lighting systems, distribution boards, switches, sockets, and related equipment.</p></li><li><p>Repair plumbing fixtures, water supply systems, drainage systems, pumps, and sanitary installations.</p></li><li><p>Assist in maintaining HVAC systems, including split units, VRF systems, FCUs, AHUs, and ventilation systems.</p></li><li><p>Perform mechanical maintenance on pumps, motors, and rotating equipment.</p></li><li><p>Carry out furniture repairs and minor carpentry work.</p></li><li><p>Support maintenance of swimming pools, fountains, irrigation systems, gardens, and external facilities.</p></li><li><p>Respond promptly to emergency breakdowns and maintenance requests.</p></li><li><p>Maintain service reports, maintenance records, and spare parts inventories.</p></li><li><p>Coordinate with contractors and service providers.</p></li><li><p>Follow all HSE, security, and access-control procedures.</p></li><li><p>Maintain strict confidentiality regarding VVIP family activities and property information.</p></li></ul><p>Available Positions &amp; Requirements</p><p>AC Technician</p><p>Requirements:</p><ul><li><p>TESDA NC III in Refrigeration &amp; Air-Conditioning Servicing (RAC) or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Strong knowledge of Chillers, AHUs, FCUs, CCUs, VRF Systems, and Central Plant Equipment</p></li><li><p>Experience in brazing, compressor replacement, HVAC troubleshooting, and preventive maintenance</p></li><li><p>Background in facilities management, commercial buildings, stadiums, or oil &amp; gas projects</p></li></ul><p>Electrician</p><p>Requirements:</p><ul><li><p>TESDA NC III in Electrical Installation &amp; Maintenance or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Knowledge of MCC Panels, DBs, SMDBs, UPS Systems, Generators, and LV Systems</p></li><li><p>Strong troubleshooting and preventive maintenance experience</p></li><li><p>Experience in industrial plants, stadiums, or facilities management environments</p></li></ul><p>Electronic Technician</p><p>Requirements:</p><ul><li><p>TESDA NC III in Electronics Products Assembly &amp; Servicing or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Experience with CCTV, BMS, PA Systems, Access Control Systems, Sliding Gates, and ELV Systems</p></li><li><p>Strong troubleshooting skills</p></li></ul><p>Fire Alarm Technician</p><p>Requirements:</p><ul><li><p>TESDA NC III in Electrical/Electronics Technology or Fire Detection Systems or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Experience with Addressable &amp; Conventional Fire Alarm Systems, FM-200, Deluge Systems, Foam Systems, Fire Fighting Control Panels, Access Control Systems, UPS, and DC Systems</p></li><li><p>Strong fault-finding and preventive maintenance experience</p></li></ul><p>Mechanical Technician</p><p>Requirements:</p><ul><li><p>TESDA NC III in Mechanical Technology, Industrial Mechanics, or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Experience with CHW Pumps, Cooling Tower Gearboxes, Motors, Rotating Equipment, and Pump Alignment</p></li><li><p>Strong troubleshooting and preventive maintenance knowledge</p></li></ul><p>Plumber</p><p>Requirements:</p><ul><li><p>TESDA NC III in Plumbing or equivalent</p></li><li><p>Minimum 7 years of experience</p></li><li><p>Experience in plumbing systems, sanitary installations, water supply networks, drainage systems, and PPR piping works</p></li><li><p>Strong troubleshooting, reporting, and documentation skills</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><span><span>Service Desk &amp; User Support:</span></span></span></b><br></span><ul><li><span><span><span>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</span></span></span></li><li><span><span><span>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</span></span></span></li><li><span><span><span><span>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</span></span></span></span></li><li><span><span><span>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</span></span></span></li><li><span><span><span>Maintain detailed records of incidents, root causes, and resolutions.</span></span></span></li><li><span><span><span>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</span></span></span></li><li><span><span><span>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</span></span></span></li><li><span><span><span>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</span></span></span></li></ul><b><span><span><span>Network Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</span></span></span></li><li><span><span><span>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</span></span></span></li><li><span><span><span>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</span></span></span></li><li><span><span><span>Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</span></span></span></li></ul><b><span><span><span>Cybersecurity Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</span></span></span></li><li><span><span><span>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</span></span></span></li><li><span><span><span>Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</span></span></span></li><li><span><span><span>Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</span></span></span></li><li><span><span><span>Promote cybersecurity awareness among end users and report policy violations through proper channels.</span></span></span></li><li><span><span><span>Conduct basic vulnerability checks and ensure endpoints are compliant with the organization’s security baseline.</span></span></span></li></ul><b><span><span><span>Infrastructure Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</span></span></span></li><li><span><span><span>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</span></span></span></li><li><span><span><span>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</span></span></span></li><li><span><span><span>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</span></span></span></li><li><span><span><span>Assist in the execution of approved change requests under the Change Management process.</span></span></span></li></ul><b><span><span><span>Technology GRC Compliance:</span></span></span></b><br><ul><li><span><span><span>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</span></span></span></li><li><span><span><span>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</span></span></span></li><li><span><span><span>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</span></span></span></li><li><span><span><span>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</span></span></span></li><li><span><span><span>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</span></span></span></li><li><span><span><span>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</span></span></span></li><li><span><span><span>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</span></span></span></li><li><span><span><span>Report any identified Technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</span></span></span></li><li><span><span><span>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</span></span></span></li><li><span><span><span>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</span></span></span></li><li><span><span><span>Ensure asset data accuracy for audit and compliance purposes</span></span></span></li><li><span><span><span>Contribute to the continuous improvement of Service Desk processes and overall user experience</span></span></span></li><li><span><span><span>Identify recurring issues and recommend process or system enhancements.</span></span></span></li></ul><b><span><span><span>Continuous Improvement:</span></span></span></b><br><ul><li><span><span><span><span>Ensure a working culture of continuous </span></span></span><span><span>improvement through a process of quality assurance among the Port Control Officers.</span></span></span></li><li><span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></span></li></ul><br><span>Requirements<span><b><span><span><span>Minimum Qualification:</span></span></span></b></span><br></span><ul><li><span><span><span><span><span><span><span><span>Bachelor’s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or trainings in Cybersecurity is highly preferred.</span></span></span></span></span></span></span><br></span></li></ul><b><span><span><span>Minimum Experience &amp; Knowledge &amp; Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</span></span></span></span></span></li><li><span><span><span><span><span>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</span></span></span></span></span></li><li><span><span><span><span><span>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</span></span></span></span></span></li></ul><b><span><span><span>Certifications (Required / Preferred):</span></span></span></b><br><ul><li><span><span><span><span><span>CompTIA A+ (Required — or equivalent demonstrated competency)</span></span></span></span></span></li><li><span><span><span><span><span>ITIL Foundation v4 (Required)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Network+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Security+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>ISO/IEC 27001 Foundation (Preferred)</span></span></span></span></span></li></ul><b><span><span><span>Technical Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Strong troubleshooting skills for hardware, software, network, and OS issues.</span></span></span></span></span></li><li><span><span><span><span><span>Proficiency in Active Directory user and group management.</span></span></span></span></span></li><li><span><span><span><span><span>Working knowledge of TCP/IP, DNS, DHCP, VPN, and LAN/WAN principles.</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with cybersecurity concepts: endpoint security, phishing, access control, and incident response.</span></span></span></span></span></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >The role owns six operating verticals: maintenance and assets, projects and construction, health, safety, and compliance, inventory and agricultural input control, quality control, and irrigation operations. This role is expected to own the system, standards, planning, follow-up, and execution discipline across these areas, while remaining practical and hands-on.</span></p><p><strong>Key Responsibilities</strong></p><ul><li>Run preventive maintenance for farm equipment, facilities, utilities, irrigation hardware, and support infrastructure, and carry out repair work personally where appropriate.</li><li>Track service intervals, faults, recurring issues, asset condition, spare-parts needs, and priority repairs, and respond quickly to breakdowns until issues are properly resolved.</li><li>Maintain workshop readiness, tools, records, hygiene, and cleanliness discipline, including practical HACCP-style upkeep where relevant.</li><li>Lead small-to-medium internal construction, repair, renovation, and improvement works and supervise outsourced works from scope through execution.</li><li>Maintain strong day-to-day health and safety discipline across farm operations, workshop activity, maintenance work, irrigation work, and construction tasks.</li><li>Maintain organized control of spare parts, tools, consumables, and agricultural inputs such as seeds, fertilizers, chemicals, irrigation consumables, and packaging.</li><li>Maintain practical quality-control discipline so produce leaving the farm meets expected grading and customer standards.</li><li>Own day-to-day irrigation operation, including schedules, zone operation, valves, filters, leaks, routine checks, troubleshooting, and follow-up.</li><li>Build workable schedules, task lists, records, and follow-up systems, and coordinate labor, materials, tools, vendors, service providers, and contractors so work is organized and efficient.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Mechanical engineering or agricultural engineering is preferred; civil or project exposure is valuable.</li><li>Diploma, degree, or equivalent hands-on technical training is acceptable, and strong practical experience can substitute for formal academic qualifications.</li><li>Candidates should have practical experience in maintenance and troubleshooting of mechanical, utility, facilities, irrigation, or farm-operational assets.</li><li>Candidates should be able to supervise labor, direct hands-on work, and manage both internal works and outsourced contractors.</li><li>Strong planning and organizational ability across scheduling, materials, execution, standards, and follow-through is required.</li><li>Working familiarity with farm equipment, pumps, engines, workshop practices, irrigation systems, or similar mechanical systems is important.</li><li>Good operational discipline around safety, cleanliness, stock control, and day-to-day site standards is required.</li><li>Experience with inventory systems, agricultural inputs, product handling, grading, or dispatch quality control is a strong advantage.</li><li>Ability to read and mark up CAD drawings and maintain organized technical documentation is a strong advantage.</li></ul><p></p></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p>Job Details: Role: ETL Tester Experience: 4-7 Years Job Base Location: Oman(Middle East) Work Mode- Work from Office(Client Location-Oman) Band - U3</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a skilled and analytical Senior ETL Tester with 4+ years of experience to join our data engineering and analytics team. In this role, you will be responsible for validating complex data pipelines, ensuring data integrity, and verifying end-to-end data flow from various source systems to our enterprise data warehouse and data lake.The ideal candidate will have deep expertise in Telecom data structures, strong proficiency in Teradata SQL and Informatica PowerCenter, and hands-on experience handling big data environments using Hadoop and Python, NIFI, HIVE etc..</p><p>Mandatory Requirement: This position is based in Oman. Candidates must be fully willing to relocate to Oman.</p><p>Key Responsibilities</p><ul><li>Data Validation &amp; Quality Assurance: Design, develop, and execute comprehensive test plans, test cases, and test scripts for complex ETL processes using Informatica PowerCenter.</li><li>Database Testing: Write advanced, highly optimized SQL queries in Teradata to perform source-to-target data mapping validation, data integrity checks, and performance testing.</li><li>Big Data Testing: Validate data ingestion and processing within Hadoop ecosystems (Hive, HDFS, or Spark), ensuring seamless data flow between traditional data warehouses and big data platforms.</li><li>Automation &amp; Scripting: Leverage Python to automate repetitive testing tasks, build data reconciliation scripts, and streamline the QA regression suite.</li><li>Telecom Domain Analysis: Apply deep knowledge of telecom data (e.g., CDRs, billing records, network performance data, CRM, provisioning) to analyze business requirements and identify critical data anomalies.</li><li>Defect Management &amp; Collaboration: Track, log, and manage defects using tools like Jira or ALM. Work closely with ETL Developers, Data Architects, and Business Analysts to resolve data discrepancies and performance bottlenecks.</li><li>Data Migration &amp; Integration Testing: Verify complex transformations, aggregations, and business logic implementation across multiple data layers.</li></ul><p>Technical Skillset</p><ul><li>ETL Tools: Strong hands-on experience testing pipelines built with Informatica PowerCenter (understanding workflows, mappings, and transformations).</li><li>Databases &amp; SQL: Expert-level knowledge of Teradata SQL (stored procedures, macros, joins, indexes, and analytical functions).</li><li>Big Data Ecosystem: Practical exposure to Hadoop environments (querying via Hive/Impala, navigating HDFS).</li><li>Programming/Scripting: Proficiency in Python for automated data validation and file processing.</li><li>Methodologies: Strong understanding of Data Warehousing concepts (Star/Snowflake schemas, SCD Type 1/Type 2, Fact and Dimension tables).</li></ul><p>Soft Skills &amp; Tools</p><ul><li>Experience with Agile/Scrum methodologies.</li><li>Proficiency with test management and defect tracking tools (Jira, HP ALM, Azure DevOps).</li><li>Excellent analytical, problem-solving, and communication skills to bridge the gap between technical teams and business requirements.</li></ul><p>Preferred Qualifications (Nice to have)</p><ul><li>Experience with CI/CD pipelines (Jenkins, Git) for automated testing.</li><li>Exposure to cloud data platforms (e.g., Snowflake, AWS, or Azure) is a plus.</li><li>ISTQB or equivalent software testing certification.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drive and deliver expert-level assurance across OQEP's commercial projects portfolio, ensuring that all commercial initiatives, investment proposals, and project deliverables meet the required standards of quality, governance, and strategic alignment. Apply mastery of commercial frameworks, project evaluation methodologies, and assurance practices to provide independent and authoritative assessments that protect OQEP's commercial interests and support sound decision-making at the executive level. Serve as the principal point of expertise for commercial projects assurance within the Commercial function, interfacing directly with the Chief Executive Commercial and relevant internal and external stakeholders to ensure value is preserved and risks are effectively identified and mitigated across the commercial projects lifecycle.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><ul><li>Lead the development and implementation of the commercial projects assurance framework, ensuring it is fit for purpose, consistently applied, and aligned with OQEP's governance standards and strategic objectives.</li><li>Conduct independent, expert-level assurance reviews of commercial projects at key decision gates, evaluating the robustness of commercial assumptions, risk assessments, economic models, and investment cases.</li><li>Provide authoritative recommendations to the Chief Executive Commercial and relevant leadership on the readiness of commercial projects to progress through approval stages.</li><li>Scrutinise commercial project proposals, business cases, and investment submissions to ensure accuracy, completeness, and alignment with OQEP's commercial strategy and value creation objectives.</li><li>Lead the identification, assessment, and mitigation of commercial risks across the projects portfolio, ensuring appropriate risk management measures are embedded throughout the project lifecycle.</li><li>Drive quality assurance across commercial project documentation, including contracts, agreements, financial models, and reporting deliverables, ensuring consistency and adherence to applicable standards.</li><li>Develop and maintain assurance tools, templates, and guidelines to standardise commercial project evaluation practices across the Commercial function.</li><li>Collaborate with relevant functions, including Finance, Legal, Business Development, Exploration and Joint Ventures, to ensure integrated and comprehensive assurance coverage across all commercial project touchpoints.</li><li>Monitor and track the progress of commercial projects against approved plans, budgets, and performance targets, highlighting deviations and recommending corrective actions to leadership.</li><li>Provide expert input into the development of commercial policies, procedures, and governance frameworks, continuously identifying improvements to enhance efficiency and effectiveness.</li><li>Support post-project reviews and lessons-learned exercises to strengthen future commercial project assurance practices.</li><li>Represent the Commercial function in internal governance forums, assurance committees, and relevant external engagements as required.</li><li>Perform other related duties as assigned by the Chief Executive Commercial.</li></ul><p><strong>Key interactions</strong></p><ul><li><strong>Internal:</strong> Chief Executive Commercial, Finance function, Legal function, Joint Ventures function, Business Development function, Exploration function, and other relevant Commercial functions.</li><li><strong>External:</strong> Group s assurance team, JV partners, external consultants and advisors, government ministries and regulatory authorities, contractors and vendors.</li></ul><p><strong>Notable Working Conditions.</strong> Office environment, intensive computer screen use, occasional travel to operational sites and partner offices as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering or Geoscience, with background on Business Administration, Economics, or related disciplines. Postgraduate qualification (MSc or MBA) is preferred.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>10+ years of experience in the upstream oil and gas industry, with a strong focus on commercial management, project assurance, investment evaluation, or business development.</li><li>Demonstrated experience in conducting assurance reviews, project gate assessments, and risk evaluations within a commercial or upstream context.</li><li>Proven ability to critically assess business cases, economic models, and commercial frameworks at an expert level.</li><li>Familiarity with upstream contractual structures including EPSAs, JOAs, and commercial agreements.</li><li>Prior exposure to governance frameworks, project controls, and quality assurance practices in an oil and gas or energy environment.</li><li>Experience in Oman or the wider Middle East region is an advantage.</li><li>Strong analytical and critical thinking skills with ability to independently assess complex commercial situations and provide well-founded recommendations</li><li>Excellent communication and presentation skills, with ability to convey complex commercial findings clearly to senior leadership and diverse stakeholders</li><li>High level of professional integrity and independence, essential for an assurance-focused role reporting directly to executive leadership</li><li>Strong influencing and stakeholder engagement skills, with the ability to challenge and advise constructively across all levels of the organisation</li><li>Results-oriented with strong attention to detail, planning, and organisational capabilities</li><li>Collaborative mindset with the ability to work effectively across multidisciplinary teams and functions</li><li>Proactive and self-driven, capable of managing multiple assurance workstreams with minimal supervision</li><li>Proficiency in MS Office (Excel, PowerPoint, Word), including financial modelling and data analysis</li><li>Deep knowledge of commercial project evaluation methodologies, investment analysis, and economic modelling</li><li>Strong understanding of upstream oil and gas commercial frameworks, including EPSAs, JOAs, and concession agreements</li><li>Experience in project assurance, gate review processes, and governance frameworks</li><li>Familiarity with risk management methodologies and their application in commercial project contexts</li><li>Knowledge of upstream project lifecycle phases and associated commercial decision points</li><li>Understanding of financial reporting, budget management, and performance tracking in a commercial context.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Real Estate Operations Coordinator (Property Management, Leasing &amp; Tenant Coordination) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination) About the Role At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.<br> This is a high-ownership operational role focused on: Tenant communication Leasing coordination Maintenance management Property system updates Owner reporting and compliance You will act as the operational bridge between: Tenants Vendors Property owners Internal property management teams The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.<br> If you have experience with: Property management systems Leasing workflows Tenant communication Maintenance coordination This role is a strong fit.<br> What You’ll Own Tenant Communication &amp; Support Respond to tenant inquiries related to: Rent payments Lease terms Maintenance requests Property policies Track all communication within: Yardi AppFolio Buildium Similar property management platforms Send reminders for: Rent due dates Lease renewals Compliance notices Leasing &amp; Documentation Draft, review, and process: Lease agreements Lease renewals Tenant onboarding documentation Manage documentation using: DocuSign Dotloop Maintain organized and compliant tenant files including: Applications Identification records Inspection reports Signed agreements Support property marketing across: Zillow Apartments.<br>com MLS listing platforms Property Management Systems Maintain accurate records across property management software Track: Rent collections Delinquencies Occupancy status Late fees Generate and reconcile: Rent rolls Delinquency reports Occupancy trackers Maintenance Coordination Create and assign vendor work orders Track maintenance tickets from start to completion Coordinate with tenants and vendors to ensure timely issue resolution Verify vendor invoices against completed work orders Owner Reporting &amp; Operational Updates Prepare: Owner statements Cash flow summaries Occupancy reports Vacancy updates Provide regular updates regarding: Rent collection status Open maintenance issues Leasing activity Ensure reporting is accurate and delivered on time Compliance &amp; Quality Control Ensure all tenant documentation complies with: Local landlord-tenant regulations Fair Housing requirements Internal compliance standards Maintain organized, audit-ready property documentation What Success Looks Like Tenant issues are resolved quickly and professionally Lease documentation remains accurate and compliant Maintenance requests are handled efficiently Property systems stay updated and organized Owners receive timely and accurate reporting What Makes You a Strong Fit Strong communication skills with tenants, vendors, and property owners Highly organized and comfortable managing multiple workflows simultaneously Detail-oriented with strong operational follow-through Problem-solver who balances tenant experience with operational efficiency Able to work independently in fast-paced environments Requirements (Must-Have) Experience 2+ years of experience in: Property management Leasing coordination Real estate operations Property administration Core Skills Hands-on experience with: Yardi AppFolio Buildium Similar property management systems Strong Microsoft Office and Google Workspace skills Familiarity with: Lease documentation Rent collection workflows Tenant communication processes Strong written and verbal English communication Nice to Have Experience managing portfolios of 100+ units Multi-state property management experience Familiarity with: Security deposits Trust accounting Owner statements Property accounting workflows Experience in: Residential property management Commercial real estate Mixed-use portfolios What a Typical Day Looks Like Respond to tenant inquiries and maintenance requests Process leases, renewals, and tenant documentation Update rent payments and occupancy records in property systems Coordinate vendor work orders and maintenance follow-ups Prepare owner reports and operational summaries Ensure all records remain organized and compliant In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.<br> Key Metrics (KPIs) Rent collection percentage Vacancy fill time Maintenance resolution turnaround time Accuracy of lease and tenant documentation Owner satisfaction with communication and reporting System and operational accuracy Why This Role Stands Out High operational ownership across property workflows Direct impact on tenant experience and portfolio performance Exposure to leasing, maintenance, reporting, and compliance operations Opportunity to grow into: Property Manager Operations Manager Portfolio Coordinator roles Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (lease processing or owner reporting scenario) Client Interview Offer &amp; Background Verification Apply Now If you: Thrive in organized, operations-heavy environments Enjoy coordinating property workflows and tenant communication Can manage multiple moving parts without losing accuracy Want to grow within real estate and property operations This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are hiring experienced Plumbers for a reputed project in Oman. The ideal candidate should have hands-on experience in plumbing installation, maintenance, and repair works. Candidates must be familiar with plumbing and drainage systems and be able to read plumbing drawings. Gulf experience will be an added advantage.</p><p><strong>Key Responsibilities</strong></p><ul><li>Install, repair, and maintain plumbing systems, fixtures, and pipelines.</li><li>Perform installation and maintenance of water supply and drainage systems.</li><li>Read and interpret plumbing drawings and technical specifications.</li><li>Inspect plumbing systems and identify faults or leakages.</li><li>Ensure proper fitting of pipes, valves, and sanitary fixtures.</li><li>Carry out preventive and corrective maintenance activities.</li><li>Follow safety regulations and company quality standards.</li><li>Coordinate with supervisors and site teams for smooth project execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience as a Plumber. Good knowledge of plumbing, piping, and drainage systems. Ability to read and understand plumbing drawings. Experience in construction, MEP, maintenance, or infrastructure projects. Gulf experience preferred. Physically fit and able to work at project sites.</p><p>Walk in Interview Details: Bihar - Patna West Bengal - Beharampur Odisha - Bhubaneshwar Telangana - Hyderabad</p><p></p></section>

<p>We are looking for an experienced Specialized Elevator Technician for a reputed company. The candidate will be responsible for the installation, maintenance, repair, and troubleshooting of elevator systems to ensure safe and reliable operation. The role requires strong technical knowledge and hands-on experience with different elevator systems, especially European brands.</p><p>Key Responsibilities</p><ul><li>Install, inspect, and maintain elevator systems and related components</li><li>Diagnose and repair elevator malfunctions and electrical faults</li><li>Perform preventive maintenance to ensure safe and smooth elevator operation</li><li>Troubleshoot mechanical and electrical issues in elevator systems</li><li>Work with elevator control panels, wiring, and electrical systems</li><li>Follow safety standards and operational procedures during maintenance work</li><li>Coordinate with the technical team to resolve complex technical issues</li><li>Maintain service records and report maintenance activities</li></ul><p>Salary: 83000 INR Per Month</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5+ years of experience in elevator installation and maintenance</li><li>Experience working with multiple European elevator brands</li><li>Technical background in electrical systems or elevator technology</li><li>Experience as Assistant Electrician or Elevator Technician preferred</li><li>Ability to troubleshoot mechanical and electrical elevator systems</li><li>Basic English communication skills</li><li>Age between 27 40 years</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">The Electrician Helper is responsible for the inspection, maintenance and field repair of all electrical equipment on the rig, logistics equipment and camp in accordance with Nabors Rig Management System (RMS). <br> Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. 0-2 years of experience with equipment similar to that used on the rig being assigned to, with a minimum of 12 months experience with drive systems, if the rig is so equipped, is preferred. Experience with USCG regulations on the electrical systems and wiring requirements if the assigned rig is a MODU classed unit. Ability to wear respiratory protective devices. <br> To ensure that all operation of electrical equipment is carried out in a safe manner and in accordance with the manufacturers specifications To maintain all electrical equipment on the rig and camp in accordance with Nabors planned maintenance system and to manufacturers specifications To carry out unscheduled repairs to electrical equipment at the rig site and on the camp To liaise with the Rig Manager, Driller and Rig Mechanic to schedule major overhauls of rig equipment To ensure the availability of adequate spare parts for electrical equipment through the inventory system, both for routine maintenance and to cover unscheduled maintenance or replacements Personally responsible for own safety and conducting one s self to the standards of Nabors Policies and Procedures Carry out all duties in the safest possible manner and ensure that personal protective equipment (PPE) is used correctly Take personal responsibility for, and demonstrate leadership in HSE. Play a leading role in safety meetings and the safety program Supervise the activities of the Rig Welder and Motorman Enact the planned maintenance program for rig and camp electrical equipment and instrumentation Work with the Driller and other crew members to ensure that the rig is operated in accordance within the design parameters and in conformance with all aspects of Nabors RMS Conduct visual, and where possible functional, inspections of equipment both prior to use and at periodic intervals and in particular after rig moves and rig-up Take responsibility for planned maintenance, certification, record-keeping and reporting Maintain all required records, documentation and certification of electrical equipment on the rig and camp and produce accurate and timely reports on usage of such equipment Maintain and update all electrical drawings and wiring diagrams Ensure that lock-out and tag-out procedures are fully complied with at rig site and campsite Supervise the dismantling, packaging and preparation of electrical equipment for rig moves, including re-assembly at new locations Establish a culture of continuous improvement in operations and demonstrate results in this regard. Work with the other members of the rig crew to develop improved practices which will positively impact on rig performance Maintain, jointly with the Rig Mechanic, all rig instrumentation Manage, in conjunction with the Warehouseman, the inventory of spares and replacement parts for Electrical Equipment and initiate material requests and material transfers as required Maintain the cleanliness of the SCR house and integrity of the electrical control equipment therein Make recommendations for improved practices Prepare the rig and camp equipment for stacking out, when required, in accordance with the provisions of the RMS and contribute to preparation of the stack out report Make provisions for electrical supplies and instrumentation to meet third party service companies requirements at rig site and provide emergency repairs to their equipment where possible Provide on-the-job training for Electrical Helpers Maintain the validity of personal certification and training<br></div></section>

<p>The Sr. Officer - Card Operation ensures the accurate and timely processing of all activities related to OmanNet, Visa and debit card transactions, as well as reconciliation efforts. He/ She delivers high-quality support services and control functions to customers, facilitating the efficient processing of daily financial and non-financial transactions. The Sr. Officer Card Operations maintains operational integrity through meticulous attention to detail, strict adherence to best practices and timely service delivery. He/ She contributes directly to enhancing customer satisfaction and ensuring compliance with internal policies and regulatory requirements.</p><p>Key Accountabilities:</p><ul><li>Executes and resolves disputes related to Visa and OmanNet transactions by gathering supporting evidence, submitting chargebacks, and maintaining detailed dispute logs under the supervision of the line manager. Collaborates with customers, acquiring banks, and scheme representatives to ensure timely resolution in line with dispute timelines and regulatory requirements.</li><li>Prepares and submits reports to the Central Bank of Oman and Visa, summarizing transaction volumes, settlement data, dispute analysis, fraud statistics, and compliance adherence under the supervision of the line manager. Ensures timely and accurate submission of financial and operational reports within required deadlines.</li><li>Conducts analysis of customer complaints related to payment cards, transaction failures, and system issues. Identifies root causes, provides resolutions in a timely manner, and documents findings for audit and reporting purposes.</li><li>Reconciles OmanNet Conventional and Visa general ledgers by preparing daily reconciliation sheets, validating entries, and resolving discrepancies. Ensures settlements and reconciliation processes comply with accuracy standards and internal controls.</li><li>Inputs daily financial transactions into the system, including manual entries, validating for accuracy, completeness, and timeliness.</li><li>Processes daily settlements for OmanNet and Visa transactions, ensuring all vouchers are accurately prepared in line with operational procedures.</li><li>Analyzes and processes MIS data to generate reports covering transaction trends, performance metrics, and reconciliation summaries.</li><li>Serves as the key custodian for stock and keys, managing secure handovers and ensuring accurate documentation of all key movements.</li><li>Participates in testing of new systems, upgrades, and processes to ensure operational requirements are met. Provides feedback and documents test results, identifying gaps and issues.</li><li>Collaborates with vendors, payment processors, and scheme operators to resolve technical issues, coordinate file exchanges, and meet service level agreements.</li><li>Reviews operational processes regularly to identify gaps, mitigate risks, and improve alignment with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University or College Diploma in Business Administration or a related business field.</li><li>Minimum of 4 years of relevant banking experience in Card Operations is preferred.</li><li>A relevant professional certification (such as: CBOP, Lean Six Sigma etc.) is preferred.</li><li>A proven track record of working closely with Bank s branches.</li><li>Extensive hands-on experience in card operations.</li><li>A proven track record of executing card operations task without disruption.</li></ul>

<p>Ensure profitable management of the medical insurance portfolio</p><p>Receive, register, and record medical claims and supporting documentation</p><p>Verify completeness of claim submissions in accordance with required documentation standards</p><p>Coordinate with policyholders, TPAs, and relevant stakeholders to obtain missing information</p><p>Maintain organized claims records and documentation in accordance with company procedures</p><p>Support verification of policy coverage, eligibility, and claim validity</p><p>Assist in processing and tracking claims through various stages of approval and settlement</p><p>Coordinate with TPAs regarding claim submissions, updates, and operational requirements</p><p>Support preparation of reimbursement related documentation and processing activities</p><p>Maintain claims databases and update system records accurately</p><p>Respond to routine queries from policyholders regarding claim status and documentation</p><p>Support investigation activities by collecting and organizing required claim information</p><p>Escalate complex or disputed claims cases to relevant teams for review</p><p>Assist in coordination of claim-related communication between internal and external stakeholders</p><p>Support reporting requirements related to claims operations and processing activities</p><p>Contribute to maintaining operational accuracy, efficiency, and service quality in claims administration</p><p>Perform medical activities for Bank Muscat project, ensuring maximum conversion rates against agreed targets</p><p>Coordinate the Bank Muscat project end to end, including outbound customer calls, follow-up, and closure of medical policies</p><p>Process medical claims cases end to end, from registration through assessment, approval, and final settlement</p><p>Provide timely support to customers and clients, resolving queries and complaints within the agreed TAT</p><p>Perform finance reconciliation for medical claims, ensuring settlements, recoveries, and TPA balances are accurately matched and reported</p><p>Process medical policy cancellations, including premium refund calculations and updating of system and policy records</p><p>Evaluate motor claims cases involving medical injury and coordinate with the motor team on assessment and settlement of medical costs</p><p>Undertake any other tasks delegated by the Head of Department, in line with the role and business requirements</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Experience</b><br>Bachelor's Degree in Medical, Insurance, Finance, or related field<br>Professional insurance qualification (CERT CII or equivalent) is an advantage<br>Minimum 0 2 years of experience in insurance administration or medical claims support<br>Basic understanding of medical insurance claims processes and documentation requirements<br>Experience working with insurance systems and administrative workflows<br>Good knowledge of customer service and data handling in insurance operations<br><br><b>Competencies</b><br>Medical claims documentation and registration knowledge<br>Attention to detail and accuracy<br>Coordination with TPAs and stakeholders<br>Communication and customer service orientation<br>Time management and organizational skills<br>Teamwork and collaboration<br>Data handling and record-keeping accuracy<br>Compliance and process adherence

<p><h4>Description</h4> <p>We are offering a summer internship program in support & implementation for undergraduates and fresh graduates. This internship provides hands-on experience in IT support, system monitoring, and basic troubleshooting, with a focus on learning and development in a professional environment. Interns will assist in supporting systems, working with internal teams, and helping resolve basic technical issues.</p> <p>Interns who demonstrate exceptional performance, technical proficiency, and dedication throughout the program will be considered for a full-time position.</p> <h4>Responsibilities</h4> <ul> <li>Assist in providing basic technical support for internal systems and applications.</li> <li>Help monitor systems and report issues to senior team members.</li> <li>Support troubleshooting of simple software and system issues.</li> <li>Document incidents and updates using internal tools.</li> <li>Coordinate with the technical team when escalation is needed.</li> <li>Learn and follow support processes and best practices.</li> <li>Maintain confidentiality of company and client information.</li> <li>Contribute to team tasks and ongoing projects.</li> </ul> <h4>Requirements</h4> <ul> <li>Undergraduates and fresh graduates (up to 1 year of experience).</li> <li>Bachelor’s degree in computer science, information systems, or any related field.</li> <li>Basic understanding of IT concepts (operating systems, databases, networking).</li> <li>Familiarity with:</li> <ul> <li>Windows or Linux operating systems.</li> <li>Databases (SQL).</li> <li>Application servers (e.g., Apache Tomcat).</li> <li>Basic exposure to tools like Docker or simple server environments.</li> </ul> <li>Willingness to learn new technologies and tools.</li> <li>Good communication skills (Arabic & English).</li> <li>Team player with a positive attitude.</li> <li>Ability to follow instructions and learn quickly.</li> </ul></p><p></p>