Economic Analyst Jobs in Oman
269 Jobs Found
<p><strong>Job Purpose</strong></p><p>Maintain & support applications along to it analyze, design, develop, modify & test the applications related to Branch & Payment systems for both conventional and Islamic. In this role, the candidate should have high support & analytical skills and to enhancing applications both inhouse (development experience) and vendor based. The candidate is expected to lead project teams and design, develop, implement, and maintain efficient solutions to enable the business groups & operations groups with Business needs, Regulatory needs & Technological advancements.</p><p><strong>Key Tasks and Duties</strong></p><ul><li>Responsible for managing a team developing and maintaining Back office & Payment systems for both conventional and Islamic. Applications consists of</li><li>Swift related applications (Swift Alliance, Safewatch)</li><li>RTGS / ACH, Clearing applications, Salary / WPS</li><li>Reconciliation systems</li><li>Teller & Backoffice Applications Built on Dotnet (VB), WCF & SQL technology</li><li>Other inhouse services built on Dotnet (VB) & SQL technology</li></ul><p><strong>Role consists of:</strong></p><ul><li>Provide solutions for business requirements and design solutions.</li><li>Groom the team to write code and complete programs, and tests systems and applications.</li><li>Adhere to Change Management Process.</li><li>Upgrade application according to the vendor/supplier specifications.</li><li>Plan, design, modify, develop and implement applications.</li><li>Implementation of new software productions as per business requirement that fits in overall architecture and integrity of the system.</li><li>Convert project specifications and procedures to detailed logical flow charts for coding into computer language.</li><li>Conduct code reviews with the team</li><li>Perform application testing to ensure integrity.</li><li>Maintain SLAs on Business Systems and ensure the required support is carried out within the time frame.</li><li>Ensure & guide the team on required documentation, policies and procedure related to Development Projects, Change Control, Access and Security are maintained and applied to all day-to-day activities related to Business Systems</li><li>Pursue up-to-date knowledge of emerging technology trends and developments in areas of interest to the organization</li><li>Integration / Interface with other Applications.</li><li>Production Support by self and team.</li><li>Critical issue Support as and when required on the respective business areas handled with the aim of reducing Customer complaints</li><li>Manage Audit / Regulatory / Security compliance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience Management/ Team Leadership experience is a must</li><li>Must have experience on Payment systems ACH, RTGS, SWIFT, WPS, Cheque Clearing systems</li><li>Good to have experience in managing Teller Application & Backoffice</li><li>Must have development experience</li><li>Project Management experience is a must</li><li>Experience on Swift Alliance and related components and transaction screening systems is an added advantage</li><li>Technical Skills ASP.NET Web Forms, C#/VB.NET/MVC, .NET FRAMEWORK</li><li>Source code management tools/ Version control systems</li><li>MS SQL, Oracle and other DBs, PL-SQL</li><li>Java, JRE, AngularJS, React (added advantage)</li><li>Implementation experience in Payment application (is an added advantage)</li></ul>
<p><b>Job Contents:</b></p>
<p>To administer, monitor, and manage contracts throughout the contract lifecycle, from contract award to completion and close-out, ensuring compliance with contractual obligations, corporate policies, and regulatory requirements while minimizing contractual risks and supporting successful project delivery.</p>
<p>The Contracts Officer is responsible for maintaining contract records, coordinating contract administration activities, monitoring contractor performance, processing contract amendments, extensions, and variations, and providing contractual support to internal stakeholders.</p>
<p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p>
<p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p>
<p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p>
<p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p>
<p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p>
<p> Maintain contract files, registers and document management system.</p>
<p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p>
<p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p>
<p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p>
<p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p>
<p> Assist in evaluating contractual impacts of changes and variations.</p>
<p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p>
<p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p>
<p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p>
<p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p>
<p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p>
<p> Maintain contract files, registers and document management system.</p>
<p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p>
<p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p>
<p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p>
<p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p>
<p> Assist in evaluating contractual impacts of changes and variations.</p>
<p> Monitor contractual risks and disputes, report any deviations or non-compliance.</p>
<p> Coordinates closely with legal, finance, technical, and other internal stakeholders to ensure clarity and enforceability of contract terms.</p>
<p> Maintain professional relationships with Internal and external stakeholders. </p>
<p> Close related Internal and external audit requirements. </p>
<p> Prepare periodic contract status reports and other requested reports on a monthly, quarterly, and annual basis.</p>
<p> Contribute to lessons learned and knowledge-sharing initiatives.</p>
<p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p>
<p>Job Qualifications and Experience</p>
<p><b><br></b></p><p><b>Minimum Qualifications</b></p>
<p> Bachelor s degree in Business studies/ Engineering/Law or another relevant discipline </p>
<p>Professional Experience </p>
<p>3+ years experience in the field of contracting, procurement or project contracts management.</p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYEE JOB DESCRIPTION</p><p>JOB PURPOSE: To monitor, analyze, and report operational performance through KPIs and performance dashboards. This role supports Operational Excellence initiatives, management decision-making, and continuous improvement across the shipyard by providing data-driven insights and maintaining reporting integrity.</p><p>KEY ACCOUNTABILITIES:</p><p>Description Performance Monitoring & KPI Analysis</p><ul><li>Develop, maintain, and monitor operational KPIs aligned with Production Control and company objectives.</li><li>Prepare comprehensive daily, weekly, monthly, and quarterly performance reports for management review.</li><li>Ensure the accuracy, consistency, and integrity of performance data collected from various operational departments.</li><li>Analyze trends, variances, and deviations, providing actionable insights and recommendations to the Team Leader Operational Excellence.</li></ul><p>Operational Excellence Support</p><ul><li>Support process improvement initiatives by providing rigorous data-driven analysis and performance measurements.</li><li>Track the effectiveness of implemented improvement and cost-saving initiatives through continuous KPI monitoring.</li><li>Assist in identifying operational inefficiencies, performance gaps, and specific areas requiring corrective action</li></ul><p>Reporting & Management Support</p><ul><li>Prepare high-quality performance dashboards, executive summaries, and presentations for senior management.</li><li>Support ad-hoc data and reporting requests from the Department Head, COO, or top management</li><li>Provide analytical input to support operational reviews and strategic decision-making processes.</li></ul><p>Cross-Functional Coordination</p><ul><li>Coordinate with Production, Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management to collect and validate performance data.</li><li>Support the alignment of KPI definitions and standardized reporting methods across all departments to ensure "one version of the truth."</li></ul><p>Systems & Automation</p><ul><li>Work with IT and system owners to enhance and automate reporting tools and dashboards where applicable.</li><li>Ensure proper documentation, version control, and secure record retention for all KPI reports and performance records</li></ul><p>Policies, Systems, Processes & Procedures</p><ul><li>Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.</li></ul><p>Quality, Health, Safety, & Environment</p><ul><li>Comply with all applicable quality, health, safety, and environmental procedures and requirements.</li><li>Ensure that performance reporting and analysis do not compromise safety, quality, or compliance standards.</li></ul><p>Other Duties</p><ul><li>Carry out any other tasks assigned by the Team Leader Operational Excellence or Department Head in support of Production Control objectives.</li></ul><p>COMMUNICATIONS & WORKING RELATIONSHIPS:</p><p>Internal: Production Division, Production Control (Operational Resources & Excellence), Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management</p><p>External: Auditors and System/Reporting Service Providers.</p><p>QUALIFICATIONS, EXPERIENCE & SKILLS:</p><p>Minimum Qualifications:</p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li></ul><p>Minimum Experience:</p><ul><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li></ul><p>Job-Specific Knowledge & Skills:</p><ul><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li></ul><p>BEHAVIORAL COMPETENCIES</p><ul><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration & Communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration & Communication</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>KEY RESPONSIBILITIES Own the full month-end and year-end closing process for O&M entities, ensuring accuracy, completeness, and timeliness. Prepare and review financial statements in strict compliance with International Financial Reporting Standards (IFRS). Maintain the integrity of the general ledger, chart of accounts, and period-end reconciliations. Drive balance sheet reconciliation reviews; ensure all positions are substantiated and aged items resolved. Develop and enforce accounting policies and procedures aligned with group standards and regulatory requirements. Lead commercial financial reviews and negotiate terms with contractors, vendors, and service providers. Resolve commercial disputes and claim-related financial issues in a structured, documented manner. Engage proactively with senior management to present commercial positions, financial risks, and mitigation strategies. Coordinate with peers and cross-functional teams to align financial outcomes with operational and contractual obligations. Influence decisions through well-reasoned financial arguments; get things done without relying solely on direct authority. Act as a trusted business partner to operations and project teams; develop deep understanding of commercial contracts, O&M agreements, performance regimes, and penalty/bonus mechanisms to provide finance guidance that is both technically sound and operationally relevant. Maintain detailed knowledge of key contract terms, financial obligations, variation order processes, and milestone structures; ensure these are accurately reflected in financial records and proactively flagged when deviations arise. Exercise sound judgment on escalation; distinguish between issues that can be resolved at working level and those requiring senior management attention and act accordingly without delay Ensure adherence to all applicable statutory, regulatory, and group compliance requirements. Maintain and enhance the internal control framework; identify gaps and drive remediation. Support and coordinate internal and external audit processes; act as primary liaison for audit queries. Monitor compliance with international accounting standards, group policies, and local regulatory mandates. Prepare and present governance updates to senior management and relevant committees Coordinate with operations, procurement, and project teams to ensure financial inputs are accurate and timely. Own the O&M annual budget cycle end-to-end: coordinate inputs from operations and project teams, challenge assumptions, consolidate submissions, and present a credible, defensible budget to senior management. Drive re-forecasting cycles and rolling forecast updates; produce rigorous variance analysis that explains budget vs. actual movements with clear operational context, not just accounting entries. Manage all direct and indirect tax obligations across O&M operations, including corporate income tax, withholding tax, and any applicable transfer pricing considerations; ensure timely filing and proactive identification of tax exposures. Own VAT compliance end-to-end: ensure accurate VAT treatment across all O&M transactions, manage VAT return preparation and submission (coordinating with the outsourced transactional team), reconcile VAT control accounts, and manage any queries or disputes with the relevant tax authority. Prepare management reports, presentations, and board-level financial packs with clarity and precision. Represent the finance function in cross-departmental meetings, project reviews, and external forums</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certified professional accountant qualification: Chartered Accountant, Management Accountant, ACCA, CA, CPA, CMA or equivalent</li><li>10 – 15 years of experience managing multiple assets or a cluster of assets</li><li>Minimum 10 years of power sector experience, specifically in Operations & Maintenance (O&M)</li><li>Minimum 10 years of experience managing and building teams, including direct and/or outsourced resources.</li><li>Minimum 10 years of GCC experience</li><li>Minimum 5 years of GCC tax management experience</li><li>Minimum 5 years of audit management experience, including external auditor coordination</li><li>Minimum 5 years of governance and compliance experience</li><li>Minimum 7 years of post-qualification experience</li><li>Strong working knowledge and practical application of IFRS</li><li>Demonstrable experience managing month-end close, reconciliations, and financial reporting</li><li>Arabic language proficiency advantageous in GCC context</li><li>Exposure to multi-entity or cross-border financial management</li><li>Experience in O&M, infrastructure, energy, or utilities sector</li><li>Experience operating through outsourced transactional processing models</li><li>Exposure to Shariah-compliant or structured finance environments advantageous</li><li>Experience managing VAT, withholding tax, and transfer pricing matters</li><li>Experience engaging with external auditors, preferably Big 4 or equivalent</li><li>Experience presenting governance updates to senior leadership or committees</li><li>Familiarity with ERP systems such as SAP, Oracle, or equivalent</li><li>Experience preparing and delivering presentations to senior leadership</li><li>Proven track record in commercial negotiation and dispute resolution</li></ul><p></p></section>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<p><b>CHANEL :</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde. </p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p><b>VOTRE IMPACT CHEZ CHANEL :</b></p><br><p>Vous collaborez quotidiennement avec vos partenaires internes business (Marketing, e-commerce & digital), Tech (Data & Référentiels, Architecture, Intégration, Sécurité) ou externes (Intégrateurs, partenaires projets et/ou éditeurs de solution).</p><br><p>Vos responsabilités principales sont les suivantes :</p><br><ul><li><p><b>Contribution aux projets IA</b></p><br><ul><li><p>Participer aux travaux d’évolution du modèle de données produit</p><br></li><li><p>Aider à structurer des contenus produits adaptés aux nouveaux usages</p><br></li><li><p>Contribuer à la valorisation des données pour les agents IA</p><br></li></ul></li><li><p><b>Suivi opérationnel & amélioration continue :</b></p><br><ul><li><p>Suivre les indicateurs de qualité des données produits</p><br></li><li><p>Participer à l’identification des anomalies et axes d’amélioration</p><br></li><li><p>Contribuer à la documentation des processus.</p><br></li></ul></li></ul><p><b>CE QUE VOUS APPORTEREZ :</b></p><br><ul><li><p>Vous avez un intérêt fort pour les sujets data, digital et expérience produit</p><br></li><li><p>Vous disposez d’une bonne compréhension des environnements IT et digitaux</p><br></li><li><p>Vous êtes reconnu(e) pour votre rigueur, vos qualités d’organisation et d’anticipation</p><br></li><li><p>Vous disposez d’un esprit analytique et faites preuve de proactivité</p><br></li><li><p>Vous êtes doté(e) de qualités relationnelles et d’un mindset collaboratif</p><br></li><li><p>Vous maîtrisez des outils informatiques (Excel, PowerPoint)</p><br></li></ul><p><b>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR :</b></p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations. </p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts aux savoir-faire reconnus. </p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL. </p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes. </p><br> </div>
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<p><span><strong>Building on our past. Ready for the future</strong></span></p><br><p><span>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</span></p><br><ul><li><span><strong>Budget Development & Management</strong>: Establish comprehensive project budgets, including labor, materials, and equipment, as per Cost Breakdown Structure (CBS)</span></li><li><span>- Perform trend analysis on cost for early identification of potential deviations</span></li><li><span>- Prepare Rolling forecast / Cash Flow and PCS</span></li><li><span>- Coordinate with Project Manager in regards with project status and action on any issue of time, identify the need for project resources and analyze the cost of the project</span></li><li><span><strong>Performance Tracking (EVM)</strong>: Utilize Earned Value Management (EVM) metrics like Cost Performance Index (CPI) and Schedule Performance Index (SPI) to measure real-time project health. Review, monitor and control costs, deliverables, programs, progress, and productivity.</span></li><li><span><strong>Financial Forecasting</strong>: Develop and update Estimate-at-Completion (EAC) and cash flow projections to prevent unexpected budget overruns.</span></li><li><span><strong>Change & Claims Management</strong>: Quantify and track change orders, variations, and claims to ensure financial alignment with the contractual baseline.</span></li><li><span><strong>Reporting & Insights</strong>: Prepare weekly and monthly financial dashboards and reports for senior management, highlighting variances and recommending corrective actions.</span></li><li><span><strong>Team Leadership</strong>: Provide technical guidance to staff and may assign work. Reviews work for technical accuracy and adequacy. Plans, controls & reports on project work. May have direct reports and may make recommendations concerning selection, training, rating and discipline of staff.</span></li><li><span><strong>Decision Making: </strong>Proactively sets priorities related to complex situations having multi-project and/or organizational impact. Contributions are primarily technical rather than managerial. May be involved in guiding strategies.</span></li><li><span>Ensure compliance with Worley and client cost control standards, systems, and procedures</span></li></ul> <ul><li><span>A bachelor’s degree in engineering, construction management, business, or a related discipline</span></li><li><span>15+ years of experience in cost control, cost analysis, or project controls within engineering, construction projects</span></li><li><span>Experience with project scheduling / planning in Primavera P6 is desirable, but not required</span></li><li><span>Strong knowledge of project cost management systems, forecasting, and reporting</span></li><li><span>Experience supporting project portfolios and medium to large, multidisciplinary projects</span></li><li><span>Excellent communication skills and the confidence to engage with clients and senior stakeholders</span></li><li><span>Hands on experience working with EcoSys for Cost and Project Management</span></li><li><span>Experience in Cost Management in Construction phase</span></li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Economic dispatch & Spot Market Section Head is responsible to achieve full compliance with OETC obligations of (a) reliable and economic operation in all dispatch related and planning functions through appropriate studies, planning and coordination with other stakeholders of dispatch and (b) Spot Market obligations. The section is responsible for study, planning, implementation and reporting of all activities to comply with OETC obligations in License conditions, Grid Code, Market Rules and good utility practices.</p><p>The principal responsibilities of Economic Dispatch & Spot Market section head include planning, scheduling, coordination with control to realize economic dispatch in conformity with OETC obligations as per license condition, Grid Code, Transmission Security standard and other SOPs of the department and Spot market rules.</p><p>Strategy planning develop an overall framework considering the above objectives.</p><p>Study & Analysis of system functions, network constraints, load-generation balance, maintenance requirements, economic parameters, market rules and plan accordingly</p><p>Planning System Load, Dispatch scheduling, Generator Maintenance, Spot Market Day ahead data in accordance with Grid Code and Market Rules</p><p>EMS Utilization Economic Dispatch, Resource Scheduling, Load Forecasting, DTS Spot Market software utilize, update, tune and prepare reports in spot market related applications including SCADA modification, unit commitment, electronic dispatch logger.</p><p>Reporting Dispatch data & Reports, Market data & Reports, other reports as required</p><p>Training of subordinate engineers and other OETC engineers in related functions.</p><p>Study system behavior, analyze contingencies and prepare appropriate plans</p><p>Ensure that generation planning, scheduling and dispatch are in full compliance with Grid Code and Spot market rules and also achieve optimum economic dispatch.</p><p>Communicate with generators and OPWP to ensure sufficient generation is available to meet system load.</p><p>To issue reports of section activities as required by OETC obligations dispatch reports, performance reports, annual reports and any other requirements.</p><p>To ensure smooth transition to increasing renewables in the system.</p><p>To develop SOPs and policies relevant to these activities</p><p>Coordinate with AMP, Transmission and projects & OPWP in the functions of data collection, planning and performance evaluation.</p><p>Setting and mentoring KPI targets for the section.</p><p>Close all audit points related to the section.</p><p>Development and implementation of SOPs in related areas</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in electrical Power Engineering (Master Qualification Preferred)</li><li>Minimum of 7 years experience in transmission utility in the area of dispatching and related studies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Investors Relations and Stakeholder Management</strong></p><p><strong>Regular external reporting activities:</strong></p><ul><li>Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures</li><li>Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis</li><li>Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach</li></ul><p><strong>Investor targeting/Analyst outreach</strong></p><ul><li>Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers</li><li>Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder</li><li>Prepare capital markets communications literature and presentations, slide show packs and roadshow materials</li><li>Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary</li><li>Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries</li></ul><p><strong>Ongoing management of IR activities</strong></p><ul><li>Preparing share price monitoring report</li><li>Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts</li><li>Monitoring analyst research reports on the Company and its peers</li><li>Supporting Head of IR & ESG preparing an annual plan and budget for the IR function</li><li>Maintaining a database of all investor/broker contact</li><li>Supporting execution of Debt Capital Market IR programme</li><li>Supporting good relationship with the Rating Agency</li><li>Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows)</li><li>Supporting the production of the Annual Report in conjunction with other relevant business vertical</li></ul><p><strong>Reporting</strong></p><ul><li>Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports</li><li>Support Business Reporting and Monitoring improvement including capabilities, procedures and practices.</li><li>Maintaining Investor Data Base for meeting with executive management.</li><li>Maintaining investor relation calendar</li></ul><p><strong>Key interactions</strong></p><p>Internal : Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team.</p><p>External : equity and fixed income analyst, MSX, FSA and relevant investment community</p><p>Notable Working Conditions. Office based, moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum qualification is a bachelor s degree in finance, Business & Marketing</li><li>Language Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired.</li><li>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability and ESG-related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</li><li>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</li><li>Soft skills: Strong communication skills (Written and Verbal), Strategic Thinking Aligns IR efforts with business goals., Executive Presence Engages confidently with senior stakeholders., Stakeholder Management Builds strong, trusted relationships., Analytical Mindset Interprets data to drive insights., Collaboration Works effectively across functions., Adaptability Handles change and pressure well., Attention to Detail Ensures accuracy in all outputs.</li><li>Technical skills: Financial Modeling Builds and interprets valuation models., Capital Markets Understands investor behaviors and trends., Regulatory Reporting Ensures compliance with disclosure rules., Presentations Creates compelling investor materials., CRM & BI Tools Manages data and stakeholder tracking., Project Management Leads IR campaigns and events., Excellent business and technical report writing skills.</li></ul><p></p></section>
<p>The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the Community Engagement & Campaign Assistant (Animator) plays a critical frontline role for the ARISE Program. Working in gender-balanced pairs to ensure Gender Equality and Social Inclusion (GESI) and cultural sensitivity,, the Assistant serves as the primary bridge between the Program and the local agropastoral communities. Equipped with program transport for remote access, the incumbent leads the roll-out of the "Because I Care About Biodiversity (BICAB)" awareness campaign and mobilizes traditional livestock breeders to adopt Nature-based Solutions (NbS). Furthermore, the role serves as the primary field-level data collector for the Data Collection Mechanism (DCM) and Monitoring, Evaluation, and Learning (MEL) framework, conducting Knowledge, Aptitude, and Practices (KAP) surveys, Focus Group Discussions (FGDs), and field observations to track ecological and socio-economic impacts.</p><p>PURPOSE</p><ul><li>Provide logistical support to local events and meetings with the beneficiaries.</li><li>Support the delivery of the communications and community engagement work directly to local communities, schools, and livestock owners in the Dhofar region.</li><li>Serve as the frontline data collectors for the Data Analyst and MEL framework by conducting continuous field observations, interviews, and monitoring of the rangeland management areas, and document them.</li><li>Facilitate the Knowledge, Aptitude, and Practices (KAP) surveys s as well as direct interviews and focus group discussions (FGDs).</li><li>Promote shift the mindset of local communities from traditional, overgrazing practices to sustainable, productive agricultural activities by promoting the economic and environmental benefits of the ARISE Program.</li><li>Support internal reporting, monitoring, and knowledge management tasks</li></ul><p>ENGAGEMENT</p><ul><li>Reports directly to the Communications Officer for campaign activities and works under the technical guidance of the MEL Officer and Data Analyst for all field data collection, FGDs, and surveying tasks.</li><li>Collaborates actively with internal technical teams to ensure that workshops, training sessions, and meetings smooth delivery.</li><li>Engages directly and continuously with traditional livestock breeders, tribal elders, youth, and women s associations in Dhalkot, Rakhyut, and surrounding areas to build trust and gather on-the-ground qualitative and quantitative data.</li><li>Coordinates with GGGI s Regional Office (RO-MENA) and HQ teams for administrative alignment, travel approvals, and general operational compliance.</li><li>Engages with Omani stakeholders (e.g., Environment Authority, Dhofar Municipality, and Dhofar University Biodiversity Research Center (BRC) and local community partners to facilitate meeting arrangements, protocol, and correspondence.</li><li>Coordinates a network of over 30 Campaign Volunteers across the targeted areas to scale up both the BICAB campaign and rangeland monitoring activities</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p>DELIVERY</p><ul><li>Campaign Implementation & Mobilization: Directly executing the "Because I Care About Biodiversity (BICAB)" communications campaign and facilitating community-level mobilization to promote Nature-based Solutions (NbS). This includes leading a local network of over 30 volunteers and organizing community meetings, workshops, and events to drive behavioral change toward sustainable rangeland practices.</li><li>Field Data Collection & MEL Support: Functioning as a frontline field enumerator for the program's Data Collection Mechanism (DCM) and Monitoring, Evaluation, and Learning (MEL) framework. This entails conducting Focus Group Discussions (FGDs), administering digital KAP surveys via mobile platforms (e.g., Kobo Toolbox), and performing continuous field monitoring in remote areas to track ecological and socio-economic impacts.</li><li>Logistical Coordination & Field Presence: Conducting extensive field travel to remote mountainous areas to engage with beneficiaries, distribute campaign materials, and facilitate the establishment of Community Rangeland Management Structures.</li><li>Reporting & Knowledge Management: Compiling high-quality post-event reports, maintaining accurate stakeholder contact lists, and providing data-driven inputs for progress and donor reports. Supporting the documentation of lessons learned and the preparation of knowledge-sharing materials to ensure quality assurance and operational compliance.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in community development, social work, agriculture, environmental studies, or a related field, Advance degree is an advantage.</li><li>A minimum of 1 to 3 years of practical experience in grassroots campaigning, community mobilization, social work, or field surveying (e.g., conducting interviews/FGDs)</li><li>Experience with international organizations, NGOs, or government agencies is a strong advantage.</li><li>Experience in organizing and managing technical training and workshops is a strong advantage.</li><li>Good level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, MS Teams), and familiarity with Enterprise Resource Planning (ERP) systems is a plus.</li><li>Native-level fluency in Arabic, with a strong command of local Dhofari dialects (e.g., Jibbali/Shehri) is an absolute requirement to build deep trust with tribal councils and effectively conduct native-language FGDs. Basic working proficiency in English is required.</li><li>A valid Oman motorcycle driving license is required, as the role involves extensive field travel to remote mountainous grazing routes using program-provided motorcycles.</li><li>Proven ability to actively mobilize rural communities, organize local events, and deliver grassroots awareness campaigns (e.g., BICAB) effectively.</li><li>Deep understanding of the local cultural context, tribal dynamics, and the traditional socio-economic importance of livestock (camels and cows) in the Dhofar mountains.</li><li>Excellent interpersonal and facilitation skills, capable of translating complex environmental concepts (e.g., "biodiversity," "Nature-based Solutions") into culturally relevant messaging, as well as conducting unbiased Focus Group Discussions (FGDs).</li><li>Ability to comfortably use mobile data collection applications (e.g., Kobo Toolbox, ODK, MS Forms) to record KAP survey data and field observations in real-time.</li><li>Strong willingness to spend the majority of working hours outdoors in various weather conditions (including the Khareef monsoon season) and challenging terrains.</li><li>Output-oriented, demonstrating creativity, innovation, and an entrepreneurial drive.</li><li>Excellent communication (both written and oral) and facilitation skills.</li><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Conduct reliability studies and recommend appropriate planning reserve margins. Develop methodologies for assessing system adequacy and security of supply to support Oman s energy transition and electricity-sector decarbonization. Assist the Director of Planning & Economics in the preparation of the seven year statements. Develop planning methodologies and analytical frameworks to support renewable energy integration, standalone battery energy storage systems, pumped hydro storage, hydrogen and other emerging low-carbon technologies. Liaise with key stakeholders to define data requirements, coordinate data collection and ensure input assumptions are complete, consistent and fit for planning and modelling purposes. Manage and undertake day-to-day modelling activities including generation expansion planning, production cost modelling, plant operational simulation studies and fuel usage studies. Evaluate resource options for electricity and water supply, including specific supply technologies with their cost and operating parameters, and maintain associated databases necessary for resource planning. Assess capacity contribution of conventional and renewable generation technologies. Evaluate system flexibility, operability and balancing requirements under increasing renewable energy penetration, including the role of standalone BESS, pumped hydro storage, demand-side resources and other flexibility options. Assess risks and develop mitigation plans associated with demand and supply contingencies. Prepare project definition handover reports to initiate procurement actions. Lead the development and enhancement of generation expansion planning, production cost, resource adequacy and flexibility assessment models. Conduct scenario analysis and evaluate the impact of policy, market and technology developments on future power and water supply requirements. Prepare effective communication of planning issues, methodologies, analytical results, and recommendations via reports, memoranda, presentations and letters. Provide technical expert oversight for planning studies undertaken internally or by consultants, including review of methodologies, assumptions, analyses and deliverables. Review and challenge consultant studies, modelling assumptions and planning methodologies. Develop and apply models for forecasting electricity and water demand. Support the sourcing, collection, and maintenance of input data for demand models. Coordinate effectively with stakeholders in demand forecasts, such as electricity distribution and supply companies, water companies, OETC, , APSR, etc. Provide planning assumptions and analytical inputs to support forecasting of PWP budgets for water and power expenditures. Prepare forecasts of fuel requirements and fuel nominations for MEM and IGC. Review models for forecasting electricity and water demand. Assess uncertainty and risks associated with demand forecasts and develop probabilistic forecasting approaches where appropriate.Assist in the development of advanced forecasting tools considering up to date market developments. Provide expert advice and recommendations to management on Long-term energy strategic planning, procurement, energy transition, energy storage deployment, electricity-sector decarbonisation, and sector development matters. Evaluate decarbonization pathways and emerging technologies including renewable energy, energy storage, hydrogen and demand side resources and other low-carbon flexibility soluations. Assess economic and operational implications of energy transition policies. Support development of long-term sector strategies and strategic planning initiatives. Conduct benchmarking of international best practices and emerging trends. Develop and maintain pricing models tailored for the Oman power and water sectors. Prepare pricing or tariff schedules for electricity and water desalination for PWP s customers as needed. Employ relevant pricing and system planning models to ensure accurate and timely determination of the prices. Keep abreast of the various emerging system and planning issues. Identifies key issues and constraints and formulate processes and policy on Bulk Tariffs. Provide analytical support related to bulk supply pricing and tariff calculations. Develop advanced economic and financial models to support tariff analysis, pricing studies, commercial evaluations, and strategic planning activities. Assess the implications of market reforms and regulatory changes on pricing methodologies. Provide expert economic and commercial analysis in support of procurement and contract negotiations to assure Economic Purchase of supply. Conduct research, analysis, and prepare documentation to support tariff benchmarks and reference points for tariff evaluation. Develop models or inputs to models for tariff evaluation. Maintain databases and models relevant to tariff evaluation. Establish modelling standards, procedures and governance frameworks. Mentor planning personnel and support capability development within the department. Promote innovation and continuous improvement in planning methodologies and tools. Communicate risks and issues to management through the production of monthly reports. Assist in the preparation of relevant sections of annual report for the previous year. Assist in the preparation of relevant sections of 7 Year statement report.</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking to recruit a Project manager that can perform in a dual role as Project Manager/Business Analyst.<br> As Project Manager: Managing a variety of IT projects and reporting to the Project Management Office.<br> Work with clients, stakeholders, senior executives, the project team, functional and IT SMEs to ensure those project deliverables are achieved on schedule with a high level of quality and customer satisfaction.<br> As Business Analyst: The Business Analyst (BA) has the responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements of the project.<br> Responsibilities Work collaboratively and effectively with team members.<br> Plan, coordinate & manage projects, and resources, from ideation through post-production support.<br> Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support.<br> Write requirements' specifications according to standard templates and tools.<br> Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers.<br> Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.<br> Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate.<br> Participate in requirements prioritization and solution risk analysis.<br> Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases.<br> Participate in testing and quality assurance process.<br> Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements.<br> Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.<br> Requirements Minimum 5 to 10 years of experience in IT Technical Fields / Project Management and Business Analysis.<br> Excellent communication skills, including written, verbal, and presentation.<br> Excellent command of the English language (Speaking, writing, and presentation).<br> Banking experience required, with knowledge of payment systems being a significant plus.<br> Executive Level interpersonal relationship building, collaboration, and facilitation skills.<br> Solid understanding and application of various project management and business process improvement methodologies, techniques, and tools.<br> A solid understanding of software development life cycles methodologies e.<br>g. SDLC, Agile.<br> Essential skills in data mapping and analysis, gap analysis, and system analysis.<br> A solid understanding of business analysis and process improvement best practices and the ability to apply them in practice.<br> Strong personal time management skills and ability to meet individual and team deadlines.<br> BS/BA required PMP, and CBAP certification is preferred .<br> Experience in working with data warehouses or databases and integrations is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job title</strong> </p>
<p>Principal Investors Relations & ESG</p>
<p> <strong>Grade</strong> </p>
<p> </p>
<p> <strong>Asset</strong> </p>
<p>Finance & Procurement</p>
<p> <strong>Function</strong> </p>
<p>Investor Relations & ESG</p>
<p> <strong>Location</strong> </p>
<p>Oman Muscat </p>
<p> <strong>Budget control</strong> </p>
<p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p>
<p> <strong>Reporting to</strong> </p>
<p>Head of Investor Relations & ESG</p>
<p> <strong>Direct Reports</strong> </p>
<p> </p>
<p> <strong>Job purpose </strong> </p>
<p>To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value.</p>
<p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
<p> <strong>Main tasks and responsibilities</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Investors Relations and Stakeholder Management</strong> </p>
<p> <strong>Regular external reporting activities: </strong> </p>
<ul>
<li>Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures</li>
<li>Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis </li>
<li>Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach</li>
</ul>
<p> <strong>Investor targeting/Analyst outreach </strong> </p>
<ul>
<li>Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers</li>
<li>Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder</li>
<li>Prepare capital markets communications literature and presentations, slide show packs and roadshow materials </li>
<li>Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary </li>
<li>Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries</li>
</ul>
<p> <strong>Ongoing management of IR activities </strong> </p>
<ul>
<li>Preparing share price monitoring report </li>
<li>Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts </li>
<li>Monitoring analyst research reports on the Company and its peers</li>
<li>Supporting Head of IR & ESG preparing an annual plan and budget for the IR function </li>
<li>Maintaining a database of all investor/broker contact</li>
<li>Supporting execution of Debt Capital Market IR programme </li>
<li>Supporting good relationship with the Rating Agency </li>
<li>Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows)</li>
<li>Supporting the production of the Annual Report in conjunction with other relevant business vertical </li>
</ul>
<p> </p>
<p> <strong>Reporting </strong> </p>
<ul>
<li>Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports </li>
<li>Support Business Reporting and Monitoring improvement including capabilities, procedures and practices.</li>
<li>Maintaining Investor Data Base for meeting with executive management.</li>
<li>Maintaining investor relation calendar</li>
</ul>
<p> </p>
<p> <strong>Key interactions</strong> </p>
<p> <strong>Internal</strong>: Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team. </p>
<p> <strong>External</strong>: equity and fixed income analyst, MSX, FSA and relevant investment community </p>
<p> <strong>Notable Working Conditions. </strong>Office based, moderate to intensive computer screen use. </p>
<p> <strong>Education requirements</strong> </p>
<p>Minimum qualification is a bachelor s degree in finance, Business & Marketing </p>
<p> <strong>Language</strong> </p>
<p>Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired. </p>
<p> <strong>Background and experience</strong> </p>
<p> <strong>Competencies and skills</strong> </p>
<ul>
<li>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</li>
<li>3+ years experiences working in corporate finance and/or capital market environment </li>
<li>Have a good capability to analyse and interpret consolidated financial statements. </li>
<li>Experienced in developing high-quality management reports and investor-focused presentations.</li>
<li>Able to act as coordinator for multiple team (internal and external)</li>
<li>Solid understanding of sustainability and ESG-related topics and frameworks.</li>
<li>Have knowledge to evaluate business plans and sustainability indicators.</li>
<li>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</li>
<li>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</li>
</ul>
<p>Soft skills:</p>
<ul>
<li><br></li></ul><ul>
</ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Principal Investors Relations & ESG Grade Asset Finance & Procurement Function Investor Relations & ESG Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of Investor Relations & ESG Direct Reports Job purpose To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Investors Relations and Stakeholder Management Regular external reporting activities: Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach Investor targeting/Analyst outreach Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder Prepare capital markets communications literature and presentations, slide show packs and roadshow materials Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries Ongoing management of IR activities Preparing share price monitoring report Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts Monitoring analyst research reports on the Company and its peers Supporting Head of IR & ESG preparing an annual plan and budget for the IR function Maintaining a database of all investor/broker contact Supporting execution of Debt Capital Market IR programme Supporting good relationship with the Rating Agency Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows) Supporting the production of the Annual Report in conjunction with other relevant business vertical Reporting Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports Support Business Reporting and Monitoring improvement including capabilities, procedures and practices. Maintaining Investor Data Base for meeting with executive management. Maintaining investor relation calendar Key interactions Internal : Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team. External : equity and fixed income analyst, MSX, FSA and relevant investment community Notable Working Conditions. Office based, moderate to intensive computer screen use. Education requirements Minimum qualification is a bachelor s degree in finance, Business & Marketing Language Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired. Background and experience Competencies and skills 10-12+ years of relevant experience, preferable previous experiences working in oil and gas company. 3+ years experiences working in corporate finance and/or capital market environment Have a good capability to analyse and interpret consolidated financial statements. Experienced in developing high-quality management reports and investor-focused presentations. Able to act as coordinator for multiple team (internal and external) Solid understanding of sustainability and ESG-related topics and frameworks. Have knowledge to evaluate business plans and sustainability indicators. Familiar with capital market expectations, corporate governance practices, and investor engagement strategies. Comfortable working in fast-paced, cross-functional environments with tight deadlines. Soft skills: Strong communication skills (Written and Verbal) Strategic Thinking Aligns IR efforts with business goals. Executive Presence Engages confidently with senior stakeholders. Stakeholder Management Builds strong, trusted relationships. Analytical Mindset Interprets data to drive insights. Collaboration Works effectively across functions. Adaptability Handles change and pressure well. Attention to Detail Ensures accuracy in all outputs. Technical skills: Financial Modeling Builds and interprets valuation models. Capital Markets Understands investor behaviors and trends. Regulatory Reporting Ensures compliance with disclosure rules. Presentations Creates compelling investor materials. CRM & BI Tools Manages data and stakeholder tracking. Project Management Leads IR campaigns and events. Excellent business and technical report writing skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification is a bachelor s degree in finance, Business & Marketing</p><p>Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired.</p><p>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</p><p>3+ years experiences working in corporate finance and/or capital market environment</p><p>Have a good capability to analyse and interpret consolidated financial statements.</p><p>Experienced in developing high-quality management reports and investor-focused presentations.</p><p>Able to act as coordinator for multiple team (internal and external)</p><p>Solid understanding of sustainability and ESG-related topics and frameworks.</p><p>Have knowledge to evaluate business plans and sustainability indicators.</p><p>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</p><p>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</p><p>Soft skills:</p><p>Strong communication skills (Written and Verbal)</p><p>Strategic Thinking Aligns IR efforts with business goals.</p><p>Executive Presence Engages confidently with senior stakeholders.</p><p>Stakeholder Management Builds strong, trusted relationships.</p><p>Analytical Mindset Interprets data to drive insights.</p><p>Collaboration Works effectively across functions.</p><p>Adaptability Handles change and pressure well.</p><p>Attention to Detail Ensures accuracy in all outputs.</p><p>Technical skills:</p><p>Financial Modeling Builds and interprets valuation models.</p><p>Capital Markets Understands investor behaviors and trends.</p><p>Regulatory Reporting Ensures compliance with disclosure rules.</p><p>Presentations Creates compelling investor materials.</p><p>CRM & BI Tools Manages data and stakeholder tracking.</p><p>Project Management Leads IR campaigns and events.</p><p>Excellent business and technical report writing skills.</p><p></p></section>
<p>Senior Infrastructure Investment Officer Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9) INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program. The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs). The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>PURPOSE</p><ul><li>Support the preparation of Work Plan and conduct related analysis for a dedicated Infrastructure and Sustainability Trust Fund (ISTF) in partnership with a national development bank.</li><li>Contribute to the drafting of the ISTF Operating Manual and related validation process.</li><li>Support operationalization of the ISTF.</li><li>Contribute to the development of risk management tools for the domestic bank partner to manager debt and equity portfolios, as well as monitoring, reporting and verification mechanisms.</li><li>Support the development of an investment pipeline in alignment with ARISE program and its thematic priorities.</li><li>Prepare investment documentations, including investment briefs, memos, presentations, financial models, and scenario analysis.</li><li>Lead investment roadshows from targeting appropriate funding institutions and agencies such as international funds, bilateral and multilateral funding mechanisms, private equity funds, guarantee funds and other climate investors.</li><li>Provide technical guidance to junior staff in the country team.</li></ul><p>ENGAGEMENT</p><ul><li>The scope of work will include indenting and engaging with government partners, private and public sector finance institutions and initiatives. The Senior Officer shall:Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of GGGI s Oman country program ensuring continued relevance in investment projects</li><li>Support the development of partnerships with national and regional institutions including DFIs and investor communities as well as government bodies</li><li>Engage financial institutions and commercial lenders in the development of projects to ensure that the initiatives projects adequately represent their vision, interests, criteria, and objectives.</li><li>Facilitate, where necessary, connections between public and private institutions to develop investment projects and/or innovative funding mechanisms.</li><li>Collaborate with project developers and support selected partners in project documentation following the best global practices.</li><li>Support further development and expansion of GGGI's network of financial institutions, banks, funds and other relevant organizations both domestically and internationally.</li><li>Carry out additional investment-related tasks as assigned</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A master's degree in finance, accounting, business management or economics. Relevant financial certifications such as CFA will be an added advantage.</li><li>Preferred 7-10 years of relevant professional experience related to project development, direct investments and financial modeling.</li><li>Solid understanding of various financial products, debt/equity instruments being used in MENA finance/investment sector. Direct working experience with any of these products is a must.</li><li>Familiarity with green investment, climate finance, or sustainable development sectors is desirable.</li><li>Excellent Arabic and English writing skills is a must, writing examples might be requested as well as potentially a written exercise as part of the selection procedure.</li><li>At least 2 years of international experience living and working outside of home country.</li></ul><p>FUNCTIONAL</p><ul><li>Strong analytical and financial modeling skills.</li><li>Understanding of investment processes and project development.</li><li>Ability to collaborate effectively with stakeholders across sectors.</li><li>Strong organizational and communication skills.</li><li>Ability to support multiple tasks and deliver outputs within deadlines.</li></ul><p>CORPORATE</p><ul><li>Understand and actively supports GGGI's mission, vision and values.</li><li>Outstanding stakeholder engagement, client relationship, communication, teamwork, and consensus building.</li><li>Process and share information easily and excellent at problem solving.</li><li>Manage emotions and stress positively, builds rapport and resolves conflict easily.</li><li>Promote creativity and innovation among staff.</li><li>Work effectively with other teams of a high degree of cultural and professional diversity.</li></ul>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>