Computer Technician Jobs in Oman
1605 Jobs Found
<ul><li><p>Handle inbound and outbound customer calls.</p></li><li><p>Respond to customer emails and approved digital channels.</p></li><li><p>Identify and understand customer issues.</p></li><li><p>Perform first-level troubleshooting.</p></li><li><p>Create and update incidents/service requests in BMC Helix.</p></li><li><p>Categorize and prioritize tickets correctly.</p></li><li><p>Follow approved troubleshooting procedures and knowledge articles.</p></li><li><p>Escalate unresolved issues to appropriate support groups.</p></li><li><p>Maintain accurate ticket documentation.</p></li><li><p>Follow call scripts and security procedures.</p></li><li><p>Meet individual and team SLA/KPI targets.</p></li><li><p>Maintain professional customer communication.</p></li><li><p>Participate in training, quality monitoring, and knowledge sessions.</p></li><li><p>Support shift operations including 8x5, 16x5 and 24x7 coverage as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Education:</strong> Diploma or bachelor’s degree preferred; IT, Computer Science, Business, Communications, or related field</p></li><li><p><strong>Experience:</strong> 1–2 years minimum in Helpdesk, Call Center, Customer Service or Technical Support</p></li><li><p><strong>English:</strong> Good written and spoken English</p></li><li><p><strong>Arabic:</strong> Excellent Arabic communication — essential for end-user support</p></li><li><p><strong>Computer Skills:</strong> Strong Windows, MS Office, browser, and general troubleshooting skills</p></li><li><p><strong>Customer Service:</strong> Strong customer-facing and telephone etiquette</p></li><li><p><strong>ITSM:</strong> Basic understanding of Incident, Request, SLA, and Escalation concepts</p></li><li><p><strong>Ticketing:</strong> Experience with ITSM/ticketing systems preferred</p></li><li><p><strong>Typing:</strong> Good typing speed and accurate data entry</p></li><li><p><strong>Shift Work:</strong> Must be willing to work 8x5, 16x5 and eventually 24x7 shifts</p></li><li><p><strong>Security:</strong> Able to follow confidentiality, access-control, and information-security procedures</p></li></ol>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare teaching materials and course content, Deliver lectures and tutorials, Provide academic advising to students, Assess and mark coursework, assignments, and examinations, Attend and evaluate student presentations, Compile course results and submit them to the HoD and Participate in departmental and academic activities as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>(Masters/PhD qualifications in Computer Science Engineering or Information Technology)</li><li>3- 4 Years</li><li>Proficiency in Not Rquired is a must.</li><li>Teaching experience in Computing, Information Technology, and Management-related modules, Experience supervising mini-projects and final-year projects, Good communication and interpersonal skills and Ability to work effectively in a multicultural academic environment.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Principal Investors Relations & ESG Grade Asset Finance & Procurement Function Investor Relations & ESG Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of Investor Relations & ESG Direct Reports Job purpose To lead the development and execution of the Investor Relations and Stakeholder Management strategy, ensuring transparent, consistent, and timely communication with investors, analysts, and external stakeholders. The role is responsible for managing key capital market disclosures, overseeing investor engagement initiatives, and providing strategic insights to senior leadership, thereby enhancing the company s market reputation, investor confidence, and long-term shareholder value. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Investors Relations and Stakeholder Management Regular external reporting activities: Support Head of IR & ESG preparing Company s key messages and ensure data required by the financial markets are provided in a clear and concise manner on a timely basis, including all regulatory announcements and disclosures Work with the external IR advisory consultancy and internal OQEP team to ensure all capital market related press releases are produced on a timely basis Maintaining the Investor Relations section of the corporate website; and preparing other collateral and presentations, including the annual report and investor packs to support analyst/investor outreach Investor targeting/Analyst outreach Preparing Competitor and Peer-group analyses; Shareholder and Bondholder identification including supporting external bondholder and shareholder identification service providers Supporting Head of IR & ESG developing an annual investor targeting programme and the annual calendar of IR engagement plan to provide regular contact with principal bondholder, shareholder, including potential bondholder and shareholder Prepare capital markets communications literature and presentations, slide show packs and roadshow materials Supporting periodic investor sessions, non-deal roadshows, capital markets day, investor meeting, supporting ad hoc analyst and investor tours, ensuring supporting materials are prepared as necessary Supporting Head of IR & ESG maintain regular contact with buy-side and sell-side analysts, including responding to ad hoc queries Ongoing management of IR activities Preparing share price monitoring report Monitoring analysts forecast on an ongoing basis, comparison with the Company s own forecasts Monitoring analyst research reports on the Company and its peers Supporting Head of IR & ESG preparing an annual plan and budget for the IR function Maintaining a database of all investor/broker contact Supporting execution of Debt Capital Market IR programme Supporting good relationship with the Rating Agency Liaise with external stakeholder events and programmes (Investor conferences, conference calls, roadshows) Supporting the production of the Annual Report in conjunction with other relevant business vertical Reporting Coordinate information gathering from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports Support Business Reporting and Monitoring improvement including capabilities, procedures and practices. Maintaining Investor Data Base for meeting with executive management. Maintaining investor relation calendar Key interactions Internal : Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets team. External : equity and fixed income analyst, MSX, FSA and relevant investment community Notable Working Conditions. Office based, moderate to intensive computer screen use. Education requirements Minimum qualification is a bachelor s degree in finance, Business & Marketing Language Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired. Background and experience Competencies and skills 10-12+ years of relevant experience, preferable previous experiences working in oil and gas company. 3+ years experiences working in corporate finance and/or capital market environment Have a good capability to analyse and interpret consolidated financial statements. Experienced in developing high-quality management reports and investor-focused presentations. Able to act as coordinator for multiple team (internal and external) Solid understanding of sustainability and ESG-related topics and frameworks. Have knowledge to evaluate business plans and sustainability indicators. Familiar with capital market expectations, corporate governance practices, and investor engagement strategies. Comfortable working in fast-paced, cross-functional environments with tight deadlines. Soft skills: Strong communication skills (Written and Verbal) Strategic Thinking Aligns IR efforts with business goals. Executive Presence Engages confidently with senior stakeholders. Stakeholder Management Builds strong, trusted relationships. Analytical Mindset Interprets data to drive insights. Collaboration Works effectively across functions. Adaptability Handles change and pressure well. Attention to Detail Ensures accuracy in all outputs. Technical skills: Financial Modeling Builds and interprets valuation models. Capital Markets Understands investor behaviors and trends. Regulatory Reporting Ensures compliance with disclosure rules. Presentations Creates compelling investor materials. CRM & BI Tools Manages data and stakeholder tracking. Project Management Leads IR campaigns and events. Excellent business and technical report writing skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification is a bachelor s degree in finance, Business & Marketing</p><p>Excellent in reading, writing, and speaking English Language (Required), Arabic Language is desired.</p><p>10-12+ years of relevant experience, preferable previous experiences working in oil and gas company.</p><p>3+ years experiences working in corporate finance and/or capital market environment</p><p>Have a good capability to analyse and interpret consolidated financial statements.</p><p>Experienced in developing high-quality management reports and investor-focused presentations.</p><p>Able to act as coordinator for multiple team (internal and external)</p><p>Solid understanding of sustainability and ESG-related topics and frameworks.</p><p>Have knowledge to evaluate business plans and sustainability indicators.</p><p>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</p><p>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</p><p>Soft skills:</p><p>Strong communication skills (Written and Verbal)</p><p>Strategic Thinking Aligns IR efforts with business goals.</p><p>Executive Presence Engages confidently with senior stakeholders.</p><p>Stakeholder Management Builds strong, trusted relationships.</p><p>Analytical Mindset Interprets data to drive insights.</p><p>Collaboration Works effectively across functions.</p><p>Adaptability Handles change and pressure well.</p><p>Attention to Detail Ensures accuracy in all outputs.</p><p>Technical skills:</p><p>Financial Modeling Builds and interprets valuation models.</p><p>Capital Markets Understands investor behaviors and trends.</p><p>Regulatory Reporting Ensures compliance with disclosure rules.</p><p>Presentations Creates compelling investor materials.</p><p>CRM & BI Tools Manages data and stakeholder tracking.</p><p>Project Management Leads IR campaigns and events.</p><p>Excellent business and technical report writing skills.</p><p></p></section>
<p>COUNTER SALES / FILTER PARTS SPECIALIST Requirements: Minimum 4 6 years' experience in heavy-equipment/truck filters or spare-parts counter sales Able to identify correct filters from equipment model, engine model, chassis/serial number or OEM part number Strong knowledge of filter cross-referencing and catalogues Familiar with major heavy-equipment and commercial-truck applications Able to recommend suitable genuine/premium/mid-range aftermarket alternatives Good customer handling, quotation and computer skills GCC experience preferred Salary will discussed and finalized based on Qualification, experience, skills and Interview assessment by client Document Required t o be sent with CV if sending by mail also - Updated CV Academic Certificates Experience certificates Passport copy clear (Please attach your Passport last Visa cancelled page if you were present earlier with any employer of current hiring country) Recent Photograph Mobile number Your current Location Minimum time required to join in Oman Current Salary & Expected Salary Your Experience in Oman GCC Driving Licence Copy if Possess You Can share CV on Whatsapp</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 4 6 years' experience in heavy-equipment/truck filters or spare-parts counter sales</p><p>Able to identify correct filters from equipment model, engine model, chassis/serial number or OEM part number</p><p>Strong knowledge of filter cross-referencing and catalogues</p><p>Familiar with major heavy-equipment and commercial-truck applications</p><p>Able to recommend suitable genuine/premium/mid-range aftermarket alternatives</p><p>Good customer handling, quotation and computer skills</p><p>GCC experience preferred</p>
<p>Skills & Qualifications: Bachelor s degree in Computer Science, IT, Information Systems, Engineering, or related field. 3 5 years of hands-on experience in full stack development. Proficiency in React.js, Node.js, Express.js, Java Spring Boot, HTML5, CSS3, JavaScript/TypeScript. Knowledge of Python would be a plus. Strong database experience with Oracle and other databases (SQL Server/MySQL/Postgres). Strong knowledge and experience in RESTful APIs, authentication, documentation and integration with third-party services. Familiarity with Docker, Kubernetes, AWS Cloud, Oracle Cloud (optional advantage). Experience in agile projects would be preferred. Good analytical and troubleshooting skills; logical problem-solving mindset. Strong communication, documentation, and teamwork skills. Fluency in English Proficiency in React.js, Node.js, MongoDB, Express.js programming languages.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, IT, Information Systems, Engineering, or related field. 3 5 years of hands-on experience in full stack development. Proficiency in React.js, Node.js, Express.js, Java Spring Boot, HTML5, CSS3, JavaScript/TypeScript. Knowledge of Python would be a plus. Strong database experience with Oracle and other databases (SQL Server/MySQL/Postgres). Strong knowledge and experience in RESTful APIs, authentication, documentation and integration with third-party services. Familiarity with Docker, Kubernetes, AWS Cloud, Oracle Cloud (optional advantage). Experience in agile projects would be preferred. Good analytical and troubleshooting skills; logical problem-solving mindset. Strong communication, documentation, and teamwork skills. Fluency in English Proficiency in React.js, Node.js, MongoDB, Express.js programming languages.</p>
<p>We are an international startup studio expanding our footprint into the Omani market. We are seeking a versatile Business Development & Public Relations Specialist to lead local client outreach, connect our products with regional VCs and startup hubs, and handle government liaison (PRO) duties.</p><p><strong>Key Responsibilities</strong></p><p><strong>Client Outreach & Pitching</strong></p><p>Identify target enterprise accounts, deliver product pitches, and drive local B2B lead generation.</p><p><strong>Pitch Deck & Presentation Design</strong></p><p>Design compelling pitch decks, sales collateral, and client proposals.</p><p><strong>VC & Ecosystem Expansion</strong></p><p>Register and represent our studio across local tech accelerators, venture capital networks (e.g. OTF, ITHCA), and government innovation programs.</p><p><strong>Government Liaison (PRO / Mandoob)</strong></p><p>Oversee ministry clearances, municipal permits, and official portal filings in Oman.</p><p>We welcome recent graduates and first-time entrants to the labour market. Full training provided on our products and market.</p><p><strong>Compensation & Growth</strong></p><p>Compliant employment contract registered with the Ministry of Labour and Social Protection Fund</p><p>Attractive percentage-based commission on closed deals, product sales, and partnership contracts</p><p>Founding commercial role with scope to grow as our presence in Oman expands</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani national with active job seeker status on the Ministry of Labour (Tawteen) portal</li><li>Bachelor's degree in Computer Engineering, Computer Science, or Business Management</li><li>Professional fluency in English and native Arabic</li><li>Excellent communication, slide design (Canva / Figma / Keynote / PowerPoint), and local networking ability</li><li>Exposure to startups or venture capital through internships, university programs, competitions, or volunteer work is highly desirable</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Own AI use cases from business value to delivery Shape enterprise AI analytics without hands-on delivery</p><p>Identify, define, and prioritise AI and analytics use cases with the business Translate business problems into structured analytics and AI designs Define ROI, value cases, and success metrics for AI initiatives Design data marts, datasets, and schemas for Cloudera consumption Guide and mentor junior analytics teams and AI developers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>The Successful Applicant</b></p><p>Bachelor's degree in Computer Science, Data Science, Engineering, or related field (Master's preferred)</p><p>At least 8 years' experience in data analytics, AI, or advanced analytics roles Proven ability to define AI use cases, ROI, and implementation frameworks</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>ABOUT THE JOB</b></u></p><br><p>Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individual and collective, helping them carry out their mission efficiently, and enabling everyone to contribute meaningfully to the long-term brand equity of the House.</p><br><p>We are looking for a <b>Global Intranet Platforms Service Owner</b> within the Intranet and No Code Platform (INCP) Service Line of Global Infrastructure Services at Chanel IT.</p><br><p>This position involves global accountability for highly visible services tied to internal websites and intranet solutions — such as creating dedicated spaces to better communicate and collaborate across the House. These services are used by all Chanel entities worldwide, on any device, whether workstation, mobile or tablet.</p><br><p>The intranet portfolio is composed of global solutions, deeply integrated into the Digital Workplace landscape, delivering a high-quality user experience while strengthening the back-office experience of global and local internal communication teams. Introducing new AI and Agentic capabilities is also a strong ambition, to reinforce the Digital Employee Experience and offer a more user-centric approach.</p><br><p><u><b>WHAT IMPACT YOU CREATE AT CHANEL</b></u></p><br><p><b>Be a genuine partner in defining and articulating the global Intranet strategy and vision at Chanel, ensuring alignment across all entities through robust and federated governance.</b></p><br><ul><li><p>Design and run the service offering to deliver intranets within the House, industrializing a clear and robust approach across the entities, in partnership with the Global Internal Communication team and the IT Corporate Functions.</p><br></li><li><p>Define the methodologies, practices and frameworks that deliver best-in-class internal websites and digital experiences.</p><br></li><li><p>Guide Chanel entities in adopting the standards, helping them evolve towards operational excellence and full ownership of their spaces.</p><br></li><li><p>Be a deep expert in this domain by understanding the market, emerging trends and practices around enterprise intranets, and leveraging new solutions that will shape the intranet of the future and move towards a One-Stop-Shop experience for employees.</p><br></li><li><p>Leverage AI and Agentic capabilities at the right level to improve the Digital Employee Experience and the way contributors use the intranets to create content.</p><br></li></ul><p><b>Operate the platforms at global level to support communication and collaboration solutions, including business-critical ones.</b></p><br><ul><li><p>Ensure reliable day-to-day operations, working with partners, support teams and CHANEL IT teams to meet SLA commitments across all time zones.</p><br></li><li><p>Implement a service-oriented approach to incoming requests, ensuring the IT fundamentals are in place (security, compliance, processes, support chain, documentation).</p><br></li><li><p>Manage the project portfolio — piloting projects on time, on budget and on scope, running project committees and providing dashboards and reporting.</p><br></li></ul><p><b>Run L2/L3 support and lifecycle management to drive Operational Excellence.</b></p><br><ul><li><p>Ensure worldwide L2 and L3 support in close collaboration with solution editors, setting up the complete support chain with regional teams based on appropriate delegation rules.</p><br></li><li><p>Handle the incident and bug ticket flow to keep services and underlying platforms in operational condition.</p><br></li><li><p>Manage licensing and FinOps for the solutions in the portfolio.</p><br></li></ul><p><b>Establish governance, standards, security and compliance for the intranet service.</b></p><br><ul><li><p>Set up the governance that guarantees standard processes and clear roles and responsibilities, and propose service evolutions in line with the solution roadmaps and user needs.</p><br></li><li><p>Work closely with the Global Cybersecurity team to define the right security and architecture, and ensure data governance and GDPR compliance.</p><br></li></ul><p><b>Additional Missions to Consider</b></p><br><ul><li><p>Capitalise on the LumApps partnership to extend the level of service, drive the roadmap and implement new features that better meet business needs — including making the platform fully operational in China Mainland within local technical and legal constraints.</p><br></li><li><p>Enrich the global intranet portfolio by identifying the right technology for each use case (LumApps, Microsoft SharePoint Online…), covering needs not addressed today while keeping the appropriate security level.</p><br></li><li><p>Drive a Global Intranet Center of Excellence and lead Proofs of Concept on emerging topics (custom website technology, modern web app integration, Agentic AI capabilities…).</p><br></li><li><p>Identify gaps in service management and work with the ITSM teams to improve processes through ServiceNow.</p><br></li></ul><p><u><b>YOU ARE ENERGISED BY</b></u></p><br><ul><li><p>Delving into a variety of challenges that blend technology with communication and business needs.</p><br></li><li><p>Collaborating with multidisciplinary teams and enriching your perspective through diverse interactions — across IT, business teams (HR, Internal Communication), regions and external partners.</p><br></li><li><p>Imagining, testing and implementing concrete intranet and web solutions that simplify users' lives and transform the way the House communicates and collaborates.</p><br></li><li><p>Seeing the direct impact of your initiatives: making information accessible to all employees worldwide, accelerating adoption and fostering the autonomy of local teams.</p><br></li><li><p>Evolving in an agile environment, open to experimentation and Proofs of Concept, where continuous learning is part of the everyday experience.</p><br></li><li><p>Connecting ideas, identifying emerging digital workplace trends, and translating sometimes-implicit needs into tangible solutions.</p><br></li></ul><p><u><b>WHAT YOU WILL BRING</b></u></p><br><ul><li><p><b>Genuine motivation and ability to lead a global service</b> in a collaborative, open environment. You're energized by co-construction, facilitating dialogue, and shaping the service offering and its governance collectively.</p><br></li><li><p><b>Passion for the intranet and digital workplace</b> and their power to connect, inform, and empower employees. Curious about new technologies and eager to turn innovation into pragmatic, impactful solutions.</p><br></li><li><p><b>Proven experience in service ownership or platform management at scale</b>, ideally global — min. 5 years in intranet and digital workplace web solutions. Comfortable with end-to-end accountability, from vision to daily operations, where reliability and compliance are non-negotiable.</p><br></li><li><p><b>Experience orchestrating Centers of Excellence or deployment programs</b>: empowering local champions, driving knowledge transfer and a culture of continuous improvement.</p><br></li><li><p><b>Deep technical expertise</b> in LumApps, SharePoint Online & Front-end Web Development (React), Microsoft 365 (Teams, OneDrive, Forms, Copilot), Azure AD, SAML/SSO, Akamai and web analytics</p><br></li><li><p><b>Computer Engineering degree or equivalent (Bac +5)</b>, strong project management (agile) and the ability to engage communities in a multicultural environment.</p><br></li><li><p><b>A team player</b> — curious, pedagogical and rigorous. Able to explain technical topics to non-experts, say no and defend your view positively, and thrive on cross-cutting work.</p><br></li><li><p><b>Vendor & roadmap awareness</b>: you track the technology roadmap, partner with LumApps and Microsoft, and anticipate how new features can benefit Chanel.</p><br></li><li><p><b>Fluent English</b> in a global international environment</p><br></li></ul><p><u><b>WHAT CHANEL CAN OFFER YOU</b></u></p><br><ul><li><p>Shape digital workplace transformation at global scale. Join a House renowned for its creativity and innovation, where your impact is visible across all Chanel entities and functions.</p><br></li><li><p>A culture of initiative, curiosity and continuous learning. You're encouraged to experiment, grow your skills and stay at the forefront of digital workplace technologies.</p><br></li><li><p>Collaboration with multidisciplinary teams — IT, business, cybersecurity, communication, HR and external partners.</p><br></li><li><p>Leading-edge technologies and resources. Chanel invests in the latest tools and platforms, and you'll help shape partnerships with major vendors like LumApps and Microsoft.</p><br></li><li><p>Professional development and personal growth in a respectful, inclusive and open working environment.</p><br></li><li><p>A flexible, hybrid working model.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>
<p>The Traffic Management Supervisor supervises work activities of Traffic Management personnel engaged in the movement of GPMS-Prepositioned cargo via land, air and sea. Responsible for training, establishing and maintaining effective outbound and receiving planning functions. Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as integrated Data Environment/Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFIDITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures all shipments comply with the International Trade and Arms Regulation (ITAR). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p><br></p><p><b>Principal Accountabilities</b></p><p><br></p><p>Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers.</p><p>Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight & web-based systems to provide in transit visibility.</p><p>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</p><p>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</p><p>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest and TCN logs.</p><p>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</p><p>May perform System Administrator duties.</p><p>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</p><p>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</p><p>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</p><p>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</p><p>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</p><p>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</p><p><br></p><p><b>Minimum Requirements</b></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum, Power Point, Excel and Word programs.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff, and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Will be required to receive training and operate material handling equipment.</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience.</p><p><br></p><p><b>Preferred Qualifications</b></p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
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<span>Job Title
<br>Lead Consultant - Pre-sales<br><br>Job Scope
<br></span><p>The Lead Consultant - Pre-Sales is responsible for strategizing and coordinating with the sales team and other departments on all technical and business-critical issues. S/He serves as the technical and strategic authority, building strong relationships with vendors, partners and customers while driving the business through multiple initiatives and overseeing the Pre-Sales Consulting team.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Oversee and mentor the Pre-Sales Consulting team, ensuring quality and consistency in pre-sales support across the organization</li>
<li>Act as the go-to subject matter expert in technical/solution design for the assigned products/services portfolio</li>
<li>Develop and implement specific accounts, product(s), service(s) and sales strategies for the team</li>
<li>Lead in the qualification of opportunities, providing higher-level strategy and technical guidance throughout the sales lifecycle</li>
<li>Manage, coordinate and provide oversight for proof of concepts (POC), request for proposals (RFP) and the technical aspects of deal closures</li>
<li>Facilitate and lead technical sales calls and customer meetings at an executive level</li>
<li>Evaluate the IT landscape, ensuring that the solutions provided are aligned with industry best practices and client needs</li>
<li>Work with Sales, Services and other departments to align solutions with the overall business strategy</li>
<li>Lead the sales bid process, including the preparation and review of RFIs, RFPs and RFQs</li>
<li>Drive vendor relations and negotiate to procure the best solutions, balancing cost and quality</li>
<li>Prepare and manage team performance metrics and KPIs</li>
<li>Stay updated on market trends, products and competitor landscapes and disseminate this knowledge to the team</li>
<li>Implement and enforce the use of systems like CRM for efficient opportunity and deal management</li>
</ul><br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Computer Engineering, Computer Science or any other related field</p><br><br><br>Experience
<br><ul>
<li>Minimum 7–10 years of relevant experience in Pre-Sales, Solution Architecture, or Technical Consulting.</li>
<li>Strong experience in designing and positioning solutions based on Cisco and Fortinet technologies.</li>
<li>Solid understanding of Network and Security solutions, including routing, switching, firewalls, VPNs, and cybersecurity technologies.</li>
<li>Proven experience in preparing, writing, and responding to RFPs, RFIs, and technical proposals.</li>
<li>Ability to conduct customer presentations, technical workshops, solution demonstrations, and Proof of Concepts (POCs).</li>
<li>Strong customer-facing, communication, and stakeholder management skills.</li>
<li>Experience working with enterprise customers and collaborating with sales teams to drive business opportunities</li>
</ul> <p>#LI-JG1</p><br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring Senior Cybersecurity Engineers to join our Managed Security Operations team. The role involves ensuring 24/7 security monitoring, incident response, and operational resilience across enterprise environments.</p><p>Key Responsibilities</p><ul><li>Manage and administer security tools: NGFW, WAF, SIEM, EDR, IAM, PAM, DLP, NAC, IDS/IPS, VPN</li><li>Monitor security alerts, dashboards, and system health</li><li>Handle incident response & root cause analysis</li><li>Perform vulnerability assessment, patching, and remediation</li><li>Maintain SOPs, documentation, and security reports</li><li>Ensure continuous improvement in security posture</li></ul><p>Required Skills (Must Have Keywords for Naukri Search)</p><ul><li>SIEM (Splunk / QRadar / ArcSight)</li><li>EDR / XDR tools</li><li>Firewall (Palo Alto / Fortinet / Cisco)</li><li>Incident Response</li><li>Vulnerability Management</li><li>SOC Operations</li><li>Network Security</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><ul><li>Bachelors Degree in Cybersecurity / IT / Computer Science</li><li>7+ years of hands-on cybersecurity experience</li><li>Strong exposure to enterprise security environments</li></ul><b>Preferred Certifications</b><ul><li>CISSP / CISM / CEH</li><li>CCNP Security</li><li>Vendor certifications (Palo Alto, Fortinet, Microsoft Security, Splunk, IBM QRadar)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Read and understand fire fighting and fire alarm system drawings.</p></li><li><p>Assist the Sales Team in preparing estimations, BOQs, and client quotations.</p></li><li><p>Coordinate with suppliers for material pricing and availability.</p></li><li><p>Support the Operations Team during installation, testing, commissioning, and maintenance activities at site.</p></li><li><p>Attend site visits and assist in monitoring project progress.</p></li><li><p>Prepare AMC service reports, inspection reports, and maintenance records.</p></li><li><p>Coordinate with clients for approvals, inspections, and project documentation.</p></li><li><p>Prepare and maintain technical documents, reports, and project records.</p></li><li><p>Ensure work is carried out according to approved drawings, specifications, and safety requirements.</p></li><li><p>Perform any other engineering duties assigned by management.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Degree in Electrical Engineering </p></li><li><p>Ability to read engineering drawings.</p></li><li><p>Basic knowledge of fire alarm and Fire Fighting systems.</p></li><li><p>Good communication and computer skills.</p></li><li><p>Willingness to work at project sites when required.</p></li></ul><p></p></section>
<p>We are looking for IT Asset Management</p><br><p>Bachelor’s in Computer Science/IT-related field, with relevant experience in IT asset tracking, inventory, administration and reporting. ITIL Foundation/A+ desirable</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>We are looking for IT Helpdesk Support</p><br><p>Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide guidance, insights, and execute with autonomy, the refinery hydrocarbon accounting and reconciliation. This is achieved by practicing defined strategies, plans, and programs for the end-to-end process of comparing and reconciling the production of refinery hydrocarbons among the parties involved in production and sales under the purview of Hydrocarbon Accounting leadership. The individual will act as the Subject Matter Expert for HCA Refinery accounting reconciliation, including measurement, data collection, validation, reconciliation, and reporting.</p><p>1) Provide guidance and insights and ensures that hydrocarbon accounting procedures and reports are prepared accurately and according to agreed schedules. Additionally, conducts routine reconciliation of production and off-take satisfactorily in liaison with reconciliation engineers, Production Planning, Scheduling, and the Financial Accounting team.</p><p>2) Provide guidance and insights while developing strategies for Fuel & loss accounting in accordance with high management performance standards, focusing on control/reduction planning.</p><p>3) Offers guidance for Refinery Production Accounting, including the formulation and drafting of Crude processing and finished product mass balance reports to provide qualitative input to stakeholders.</p><p>4) Provide guidance, insights, and data field analysis to address production difficulties effectively.</p><p>5) Execute the reconciliation of hydrocarbon production data with third parties, ensuring alignment with production targets while tracking and controlling production.</p><p>6) Manage the accounting of Intra-plant & Intercompany streams within Group companies.</p><p>7) Guide and coach younger staff in HCA Refinery Reconciliation processes, identifying potential losses or discrepancies in the production and sales process, implementing corrective actions to prevent future losses, improve efficiency, and ensure accurate compensation for all parties involved in the production and sales chain.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by IT hardware and software platforms, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities</strong></p><p><strong>Scope Refinery Hydrocarbon Accounting and Reconciliation:</strong></p><p>Develop and assess Hydrocarbon accounting procedures and ensure that accounting reports are prepared accurately and according to agreed schedules for routine production reconciliation.</p><p>Conduct off-take activities satisfactorily in collaboration with the Senior Engineer in Production Planning, Scheduling, and Finance Accounting.</p><p>Devise strategies for fuel & loss accounting in alignment with Heat-mass balance (HMB) standards and plan for control/reduction.</p><p>Formulate & draft crude processing and finished products mass balance reports to provide qualitative input to stakeholders.</p><p>Review field data analysis to adopt plans that overcome production difficulties.</p><p>Account for the hydrocarbons produced and reconcile data with third parties while effectively tracking and controlling production to ensure meeting production targets. Handle accounting of Intra-plant & Intercompany streams within Group companies.</p><p><strong>General</strong> Through active participations, recommend actions and manage Mass balance data to ensure the optimum use of resources.</p><p>Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework</p><p><strong>Data collection & Master Data Validation</strong> Manage and maintain the company's records of movements with the operation departments, and ensure updated changes are captured in a timely manner.</p><p>Ensure high quality data is recorded into reconciliation tools & accurate mass balance information in ERP.</p><p>Manage the database and produce monthly reports of each production facilities.</p><p>Maintain database and prepare report for deferment analysis, plant production opportunity losses and related statistics.</p><p>Enable the accurate Master data management for ERP & Reconciliation application.</p><p>Validate the accuracy of the data collected by comparing it to other sources of data and industry standards.</p><p><strong>System development.</strong></p><p>Execute hydrocarbon accounting activities and maintain the reporting system.</p><p>Ensure that product yields and quantities are continuously monitored, analysing performance deviations, and initiating investigations for any deviations. Determine corrective actions as necessary.</p><p>Prepare internal and external daily and monthly management production reports, ensuring that the required report quality is achieved and that reports are issued in an effective and timely manner.</p><p>Prepare various ad hoc reports related to hydrocarbon deliveries and inventory.</p><p>Conduct daily analysis of production, identifying production losses, and highlighting production optimization opportunities.</p><p>Administer procurement and sales contracts related to hydrocarbon accounting activities.</p><p>Reconcile accounts and generate various reports related to refined product exports.</p><p>Perform necessary month and year-end closing activities.</p><p>Analyse the Process historian data for movement reconciliation.</p><p>Facilitate hydrocarbon accounting auditing and provide all required inputs as requested.</p><p>Provide input for monthly performance monitoring reviews (PMR), follow up on observations, and close out any identified gaps</p><p><strong>Supervision</strong> Provide opportunities for training and development of employees under his/her direction, assess their progress and suggest gap closing program</p><p><strong>Policies, Systems, Processes & Procedures</strong> Implement approved Section / Department policies, processes, systems, standards, and procedures to support execution of the Section s / Department work programs in line with Company and International standards.</p><p><strong>Innovation and Continuous Improvement</strong></p><p>Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</p><p>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with international standards to define intelligent solutions for issues confronting the function.</p><p>Review of system Validation, Process control & bringing more Automation, Dashboard reporting.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education requirements</strong> Minimum Qualifications for this position are bachelor s degree in chemical engineering or similar</p><p><strong>Language</strong> Excellent knowledge of written, read, and spoken English (required)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>8+ years of relevant experience</p><p>Demonstrated experience in the Oil & Energy sector, with emphasis in Downstream (Refinery Operations & Processes)</p><p>Experience in reading and analyse benchmarking activities</p><p>Process Reconciliation Tools. (Preferably Sigmafine)</p><p>Process Historian, IT interfaces</p><p>Hydrocarbon Contract management,</p><p>Performance analysis, assessment with Analytical & Reporting tools (SAP - BW/BI, Power BI)</p><p>Project management</p><p>Financial advice and support to business projects</p><p>Have a sound knowledge of API / ASTM standard for the quantity conversion.</p><p>Have a sound knowledge of SAP transactions, Product pricing, Production cost accounting & gross margin analysis.</p><p><strong>Soft:</strong></p><p>Detailed oriented with a self-starter attitude.</p><p>Excellent Organization and time management</p><p>Result oriented.</p><p>Communication skill verbal and written</p><p>Detailed Analytical & Accurate Reporting skills</p><p>Personal and Team Accountability</p><p>Decisiveness</p><p>Problem Solving Skills</p><p>Work Prioritization, Planning and Organizing</p><p>Ability to work under pressure and handle sensitive/critical issues effectively.</p><p><strong>Technical:</strong></p><p>Strong computer skills, including proficiency in Microsoft Word, Excel, Vision, and PowerPoint</p><p>Excellent writer (technical and non-technical)</p><p>Application Knowledge for HCA accounting & reconciliation,</p><p>Knowledge of ERP configuration, ERP transactions, rules, and regulations</p><p>Knowledge of Policies & Procedure of business process management</p><p>Knowledge of Laboratory Processes.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><u>Job Purpose:</u></strong> The General Counsel will be responsible for providing impartial, independent legal opinion and advice to the Management, Chief Executive Officer and Board of Directors of ASYAD Shipping Company and subsidiaries (ASC). The General Counsel has the responsibility to: provide quality, pragmatic, timely and cost-effective legal services to ASC and its subsidiaries; identify, develop, communicate, and monitor policies which will ensure compliance with applicable law by, and minimize impacts of identified legal risks to, ASC, its shareholders and subsidiaries; be part of the decision-making process in areas of significant, company-wide impact; and be part of the formulation of company strategies, the evaluation of new ventures and major investment proposals or divestments. be part of a team of professionals working for a publicly listed company with diversified fleet. Please note that ASYAD Group has implemented an operating model where the Legal Unit is centralised. To the extent required, the General Counsel is expected to inform and seek the advice of the Group Chief Legal Officer of ASYAD Group on significant legal matters impacting ASC business, or ASYAD Group, and on matters that impact the legal function of the group.</p><p><strong><u>Key Accountabilities Description</u></strong></p><ul><li>Draft, review, and advise in relation to: Charter parties and other commercial contract. Marine insurance and claims; Ship management (technical) contracts; Marine regulatory environment, compliance and international sanctions; Class and flag requirements and practice; Ship financing; Crew employment contracts and matters generally; Protection and Indemnity (P&I) and Freight, Demurrage and Defence (FD&D) matters, where appropriate subject, to P & I club agreement; Ship building and repair contracts; and Other commercial contracts relevant to ASC and its subsidiaries.</li><li>Ensure quality and timely review and advise in compliance with applicable laws, regulations, and policies.</li><li>Ensure ASC interests are properly protected.</li><li>Evaluation of legal risks and advising mitigation steps.</li><li>Proper Liaison with relevant department to ensure the best outcome.</li><li>Generally, advise ASC on all matters requiring legal input such as but not limited to, corporate governance, corporate, property, leases, employment, finance and banking, procurement, chartering, shipbuilding, ship acquisition and selling, etc.</li><li>Ensure compliance of ASC, its subsidiaries, and business with applicable laws and regulations.</li><li>Resolve any audit findings, or non-compliances identified from a legal perspective.</li><li>To provide the insurance team with expert knowledge in contracts as well as claim issues.</li><li>Liaise with other departments and business units in law-related areas of significant company-wide impact (e.g. flagging, class, insurance, HSSE, ship building and repair contracts, and maritime transportation).</li><li>Monitor performance of legal department staff advising on maritime, and shipping matters, and supervise their execution of work.</li><li>Ensure career development for legal department staff, in particular Omanis on shipping and maritime areas of law and industry knowledge.</li><li>Set performance KPIs to ensure development of the staff and liaise with Legal Unit of Asyad Group to ensure alignment of performance.</li><li>Ensure utilisation of existing registers to monitor performance of the works, and time taken to deliver the work.</li><li>Conduct internal training programs, and on the job-training for areas of development.</li><li>Propose training programs for the legal department staff.</li><li>Propose and implement improvements to the management of the legal department, and interface with the Legal Unit of Asyad Group.</li><li>Maintain excellent client relationships with senior managers and stakeholders to ensure timely delivery of pragmatic and quality legal services.</li><li>Obtain continuous feedback from stakeholders, and ensure any significant issues faced are addressed and resolved.</li><li>Identify major legal risks facing the ASC Group and propose management and mitigation options.</li><li>Set the legal budget for internal & external legal spend with the Group Chief Legal Officer, CEO and Board; be accountable for the legal budget of ASC and for providing management information as appropriate.</li><li>Cost optimization of legal budget.</li><li>Act as the primary relationship manager with all external counsel to ensure clear instructions and cost-effective, relevant work product; ensure external legal spend is efficient and appropriate .</li><li>Ensure compliance with procurement and tendering policy, legal affairs policy on engagement of external counsel, and any other policy.</li><li>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Identify programs, and systems that will contribute to the improvement of ASC s systems, processes, and practices.</li></ul><p><strong><u>Communication:</u></strong></p><ul><li><strong>Internal:</strong> Board of Directors, Chief Executive Officer, Executive Management, Group Chief Legal Officer of Asyad Group, Employees of the Legal Unit, All levels of staff. Asyad Group, and its business units</li><li><strong>External:</strong> External legal/business community, Finance/audit consultants, Government and regulatory agencies, Major suppliers, Contractors, Customers, Business partners</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Qualifications:</u></strong></p><ul><li>Minimum Qualification: Bachelor s in law or equivalent from a reputable university or law school with admission to a recognised civil or common law bar. Preferably qualified in English Law.</li><li>Minimum Experience: Minimum of 10 years experience in shipping and maritime areas of law, as relevant to ASC s business. An individual must have significant experience liaising with and advising directors, senior management and clients on complex legal matters.</li></ul><p><strong><u>Job Specific Skills:</u></strong></p><ul><li>Excellent communication skills (oral, written, presentation). Have clear, accurate and persuasive communication skills.</li><li>Strong analytical skills (focus on strategic and conceptual thinking).</li><li>Strong leadership and managerial skills.</li><li>Good people development skills (management, coaching and mentoring).</li><li>General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) mandatory.</li><li>Have a strong orientation towards the provision of quality services and products, combined with a focus on creating value.</li><li>Possess drive and determination.</li><li>Possess self-discipline , diplomacy and tact.</li><li>Have strategic and commercial acumen to be able to contribute to the business beyond the confines of their pure legal training.</li><li>Be hands-on, possess a strong work ethic and have the ability to take a helicopter view of the business whilst prioritising many projects.</li><li>Be a relationship builder who enjoys working with others and who has a history of instilling confidence amongst multiple parties (management, colleagues, subordinates, government bodies, external general counsel etc).</li><li>Possess strong attention to detail whilst working concurrently on multiple projects under time pressure.</li><li>Act as an advocate of ASC and its values with all internal and external stakeholders.</li><li>Commercial mindset.</li></ul><p><strong><u>Competencies:</u></strong></p><ul><li>Legal Advice and Problem Solving</li><li>Legal Expertise</li><li>Regulatory Requirement</li><li>Shipping, Maritime and Logistics Sector Knowledge</li><li>Commercial Mindset</li><li>Stakeholder Management</li></ul><p></p></section>
<p>The Fleet Maintenance Coordinator is responsible for coordinating the maintenance, servicing, and repair activities of company vehicles, including trucks and cars. The role involves liaising with service centers, monitoring vehicle condition, identifying technical issues, arranging spare parts, and ensuring the fleet remains operational and properly maintained.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate preventive and breakdown maintenance for company trucks and cars.</li><li>Liaise with external workshops and service centers for vehicle repairs and servicing.</li><li>Monitor vehicle service schedules, insurance, registration, & maintenance records.</li><li>Identify technical faults and communicate repair requirements to technicians and workshops.</li><li>Source spare parts from suppliers, the local market, or scrapyards when required.</li><li>Follow up on repair progress and ensure timely vehicle availability.</li><li>Maintain records of maintenance history, spare parts usage, and repair costs.</li><li>Conduct routine inspections of fleet vehicles to ensure roadworthiness and safety.</li><li>Coordinate emergency repairs and roadside assistance when necessary.</li><li>Verify repair quality and ensure vehicles are operating efficiently after servicing.</li><li>Support cost control by comparing quotations & monitoring maintenance expenses.</li><li>Coordinate with drivers and the operations team on vehicle condition and breakdown issues.</li><li>Ensure compliance with company safety and transport policies.</li></ul><p>Requirements</p><p>Education</p><ul><li>Diploma in Mechanical Engineering / Automobile Engineering or related field.</li></ul><p>Experience</p><ul><li>Experience in vehicle maintenance, workshop operations, or fleet servicing.</li><li>Hands-on technical knowledge of trucks and passenger vehicles.</li><li>Experience coordinating with service centers and spare parts suppliers.</li></ul><p>Skills</p><ul><li>Good technical troubleshooting knowledge.</li><li>Knowledge of vehicle preventive maintenance.</li><li>Spare parts sourcing and vendor coordination.</li><li>Record keeping and maintenance tracking.</li><li>Communication and coordination skills.</li><li>Basic computer knowledge (Excel, maintenance records, email).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Mechanical Engineering / Automobile Engineering or related field.</p><p>Experience in vehicle maintenance, workshop operations, or fleet servicing.</p><p>Hands-on technical knowledge of trucks and passenger vehicles.</p><p>Experience coordinating with service centers and spare parts suppliers.</p><p>Good technical troubleshooting knowledge.</p><p>Knowledge of vehicle preventive maintenance.</p><p>Spare parts sourcing and vendor coordination.</p><p>Record keeping and maintenance tracking.</p><p>Communication and coordination skills.</p><p>Basic computer knowledge (Excel, maintenance records, email).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>IT Application Officer should be able to develop, manage, and troubleshoot computer programs. They identify and analyze IT problems and needs for the company and develop individual programs that make up software and assemble those programs in a way that meets company needs. Moreover, ensure computer applications run smoothly, troubleshoot issues, fix bugs, create new applications as well as training new users on how to use applications effectively. Additionally, he/she will be responsible for maintaining and updating application software, as well as developing new applications to meet the needs of our users.</span></span></p><br><p><span><span>The primary responsibility of an IT Application officert is to design, develop, test, deploy, maintain, and support IT applications and software systems that meet the needs of the organization.</span></span></p><br><p><span><span>He/she must use his/her technical knowledge and expertise to ensure the applications are operating correctly and are kept up to date. Additionally, he/she must have strong problem-solving skills to troubleshoot any IT issues that may arise and must be able to interact effectively with other IT personnel, all stakeholders, and end-users</span></span><span><span>.</span></span></p><br><p><b><span><span>Day-To-Day Operations</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Recommending improvements to existing applications or assisting in designing new applications to meet specific business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Communicating with clients to clarify requirements and ensure satisfaction with results.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assisting in designing and developing new applications based on client needs and preferences.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Coordinating with IT support team to troubleshoot technical issues with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Preparing proposals for new software development projects, including identifying potential clients and creating detailed sales presentations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Providing technical support and troubleshooting problems with existing applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Working with clients to design custom applications to meet their unique business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Performing quality assurance testing on new applications to ensure they meet industry standards for functionality and usability.</span></span></p><br><p><b><span><span>Responsibilities</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Serve as the primary point of contact for assigned applications, providing Tiers 2 and 3 support</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Respond to user tickets and inquiries in a timely and professional manner.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Diagnosing and troubleshoot technical issues, escalating to Tier 3 support when necessary.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Train new users in application features and functionality of new releases.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Create and maintain documentation for all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Work with vendors to resolve technical issues and coordinate upgrades of all applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Serve as a liaison between business units and IT, gathering requirements and documenting business processes.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Configure applications to meet business needs.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Test application changes and updates prior to implementation.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Monitor application performance and identify potential issues.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Assist with data migration in IT application related projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Provide after-hours support on a rotating basis whenever required.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Understanding responsibilities with regard to information ownership, classification, accountability, and protection of information assets.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></p><br><br><br><br><span>Requirements</span><p><b><span><span>Minimum Qualification</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Bachelor’s degree in Computer Science, Progamming or Software Engineering.</span></span></p><br><p><b><span><span>Minimum Experience & Knowledge & Skills</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Minimum Two years’ experience in managing, maintaining & integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>knowledge & experience in development, maintainance & integration of business applications.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical knowledge in the different popular databases and business applications in the market.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Practical experience in .NET, XML, Java, HTML5, SharePoint, web applications programming/development.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Must possess practical experience in managing and maintaining Microsoft SQL server including writing stored</span></span></p><br><p><span><span><span>§</span></span></span><span><span>procedures, SQL queries, databases backup, recovery, migration and integration.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Knowledge of mobile programming (IOS, Android) is preferable.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Experience in maintaining good relationships with the key stakeholders.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Good experience in managing business software development projects.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Proven ability to write effective system and process documentation –including business and system requirements,</span></span></p><br><p><span><span><span>§</span></span></span><span><span>process diagrams, and data flow charts</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Strong analytical and problem solving skills.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Fluency in Ara</span></span></p> </div>