وظائف مدير العمليات في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"> <p><strong>نوع العقد وموقع العمل</strong></p><br><br><p>عقد دوام كامل - المركز المؤسسي + إشراف ميداني على الفروع. </p><br><br><br><p><strong>الهدف العام من الوظيفة</strong></p><br><br><p>قيادة وتنفيذ العمليات اليومية في جميع فروع المدرسة بكفاءة عالية، وضمان سير العملية التعليمية واللوجستية بسلاسة مع تعظيم الأثر التشغيلي على العباقرة والموظفين وأولياء الأمور. </p><br><br><br><p><strong>المهام والمسؤوليات</strong></p><br><br><p>1. الإشراف التنفيذي على العمليات اليومية في الفروع (خاصة فروع العناقيد الثلاثة).</p><br><br><p>2. الإشراف المباشر على مديرات الفروع الرئيسية وقادة العناقيد ومسؤول اللوجستيات والحكومي.</p><br><br><p>3. ضمان تنفيذ المناهج والأنشطة الأكاديمية على أرض الواقع.</p><br><br><p>4. إدارة اللوجستيات والصيانة والمخازن والحافلات.</p><br><br><p>5. متابعة الامتثال الحكومي والتراخيص.</p><br><br><p>6. دعم تنفيذ خطة تعظيم الأثر عمليًا داخل الفروع.</p><br><br><p>7. تحسين الكفاءة التشغيلية وتقليل الفاقد.</p><br><br><p>8. التنسيق مع المدير الأكاديمي ومدير المالية لضمان التكامل.</p><br><br><p>9</p></div></div>

<p>إعلان توظيف: فرص عمل مالية ومحاسبية – مصنع صناعة وتجميع سيارات&nbsp;</p><p>الشركة: شركة مدينة صلالة العالمية الموقع: المنطقة الحرة بصلالة – سلطنة عُمان&nbsp;</p><p>&nbsp;</p><p><strong>نبذة عن الفرص المتاحة:</strong></p><p>يعلن مصنعنا المتخصص في صناعة وتجميع السيارات بالمنطقة الحرة بصلالة التابع لـ شركة مدينة صلالة العالمية عن رغبته في استقطاب كفاءات مالية ومحاسبية مميزة للانضمام إلى فريق العمل في التخصصين التاليين:</p><p>المدير المالي (Financial Director / Manager)</p><p>&nbsp;</p><p><strong>المسؤوليات الرئيسية:</strong></p><p>- قيادة وإدارة كافة العمليات المالية والمحاسبية للمصنع ووضع الخطط والموازنات السنوية.</p><p>- مراقبة التكاليف التشغيلية وتكاليف الإنتاج وتحليل الانحرافات.</p><p>- إدارة التدفقات النقدية، الحسابات البنكية، ودعم الإدارة العليا في القرارات الاستراتيجية ودراسات الجدوى.</p><p>- ضمان الالتزام بالمعايير المحاسبية الدولية (IFRS) والأنظمة المالية والضريبية المحلية.</p><p>- التنسيق مع المدققين الخارجيين والجهات الرسمية ووضع سياسات الرقابة الداخلية.</p><p>- أداء أي مهام أخرى يُكلف بها من قِبل الإدارة العليا ضمن نطاق العمل.</p><p>&nbsp;</p><p><strong>المهارات</strong></p><p>المؤهلات والخبرات:</p><p>- اللغة: متحدث أصلي باللغة العربية مع إجادة ممتازة للغة الإنجليزية.</p><p>- بكالوريوس محاسبة أو مالية (ويُفضَّل الماجستير).</p><p>- خبرة 8–12 سنة في الإدارة المالية، ويفضل في القطاع الصناعي/المصانع.</p><p>- معرفة قوية بتكاليف التصنيع (Cost Accounting) وأنظمة الـ ERP.</p><p>- يُفضل الحصول على شهادات مهنية مثل (CPA / ACCA / CMA).</p><p>&nbsp;</p><p><strong>&nbsp;مهارات إضافية :</strong></p><p>- معرفة بالأنظمة المالية والضريبية في سلطنة عُمان والمناطق الحرة تُعد ميزة إضافية.</p><p>- مهارات تواصل ممتازة وقدرة على العمل ضمن فريق.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full-time position based at the Corporate Headquarters with regular on-site supervision of school branches. Role Purpose Lead and oversee the day-to-day operations across all school branches, ensuring the smooth delivery of educational and operational services while maximizing the school's impact on students, employees, and parents. Key Responsibilities Provide executive oversight of daily operations across all school branches, with a particular focus on the three operational clusters. Directly manage Branch Managers, Cluster Leaders, the Logistics Manager, and the Government Relations Officer. Ensure the effective implementation of academic curricula and educational activities across all branches. Oversee logistics, maintenance, warehouse operations, and school transportation services. Ensure compliance with government regulations, licensing requirements, and educational standards. Support the implementation of the school's Impact Maximization Strategy across all branches. Improve operational efficiency while minimizing waste and resource inefficiencies. Coordinate closely with the Academic Director and Finance Director to ensure cross-functional alignment. Prepare and present regular operational reports to the Chief Executive Officer (CEO). Key Performance Indicators (KPIs) Operational compliance rate across school branches (target: 95% or higher ). Parent satisfaction with operational services. Efficient utilization of resources, including logistics, maintenance, and catering. Continuous reduction in operational incidents and service disruptions. Successful implementation of enrichment and volunteer initiatives across branches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of experience in educational or service operations management.</li><li>Strong field leadership skills with experience managing multiple teams and locations.</li><li>Thorough knowledge of educational regulations and government compliance requirements in the Sultanate of Oman .</li><li>Proficiency in operational planning, monitoring, and performance management tools.</li><li>Strong commitment to the principles of the Five Pillars of Tranquility (Khumasiyyah Al-Sakinah) .</li><li>Impact Maximization Expectations The COO is expected to maximize operational impact on employees and students by fostering an ideal learning environment aligned with the Five Pillars of Tranquility , while supporting initiatives such as agriculture, household responsibilities, volunteer work, and other impact-driven programs across all school branches.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Compliance Manager - 45270 – Omani Nationals Only</strong></p><br><br><br><p><br>Some careers grow faster than others. &nbsp;</p><br><br><p>&nbsp;<br>If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.<br>We are currently seeking an ambitious individual to join our Risk &amp; Compliance team. The role requires strong partnership with the businesses to drive and accelerate the execution of compliance programmes that directly impact business performance.</p><br><br><br><p><em>In particular, the role will involve:<br></em></p><br><br><ul><li>Manage the financial crime, regulatory compliance and fraud risks for HBME Oman</li><li>To support compliance advisory and maintain an effective control framework</li><li>To ensure compliance with all relevant external laws and regulations, internal codes and policies and good market practices</li><li>To provide advisory services to wholesale business and functions to ensure clear understanding of compliance</li><li>To ensure proactive communication with wholesale business and functions and to develop appropriate policy and framework to manage the changes across the group</li><li>To support the chief compliance officer (COO) and ensure processes are coordinated</li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><ul><li>University degree in Business, Finance, Economics, Management, or relevant specialization</li><li>5+ years working in Risk &amp; Compliance departments in banks and financial institutions reviewing documents and transactions</li><li>Proficiency in English is must&nbsp;</li><li>Professional qualifications in Compliance is a plus.</li></ul><br><br><p>You’ll achieve more when you join HSBC. &nbsp; &nbsp;</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.&nbsp;<br>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way<br>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role MAJD Group and University are seeking a highly experienced and strategic leader to serve as COO /Associate Deputy Rector of Administration, Finance &amp; Strategic Operations. The role is responsible for leading financial sustainability, operational efficiency, governance, and administrative excellence while supporting the MAJD Group and University strategic and academic objectives. The successful candidate will work closely with the Rector and senior leadership team to ensure financial transparency, cost efficiency, regulatory and governance compliance with Omani labor laws, and the effective delivery of high-quality administrative and operational services. Key Responsibilities Governance review, Corporate KPIs, Operating Manual and Institutional Performance Leading financial planning and budgeting processes. Diversifying income sources by developing non-academic revenue streams. Drives operating costs and ensure effective budgetary control. Lead cost-saving initiatives, promote creative resource utilization, and implement automated financial systems to enhance reporting, decision-making, and institutional accountability. Strategic oversight of HR and admin, procurement, facilities management, IT, HSSE, and other administrative support. Key Result Areas Corporate Score Card/ KPIs Financial sustainability and income diversification/ non-academic revenues. Compliance, governance, and institutional accountability. Strategic alignment between administrative, financial, and academic priorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><p>Degree or Master s in Business Administration, Management, or a related field. A professional certification or equivalent would be an advantage. Candidates should have at least three years at senior leadership.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Location:</strong> Muscat, Oman.<br><strong>Working Arrangement:&amp;nbsp;</strong>on-site.<br><strong>Language Requirements:&amp;nbsp;</strong>Fluency in English (written and spoken).<br></p><br><p>We are seeking an experienced Feed Mill Manager to oversee the day-to-day operations of a feed mill facility, ensuring efficient production, product quality, operational performance, and compliance with safety and quality standards. The ideal candidate will have strong technical expertise in feed mill operations, equipment, production systems, and raw materials, with a proven track record of managing feed manufacturing processes and optimizing plant performance.</p><br><span><strong>Key Requirements</strong></span><ul><li>Proven experience managing operations within a <strong>feed mill</strong> facility.</li><li>Strong knowledge of <strong>feed mill systems, equipment, and production processes</strong>.</li><li>Hands-on experience with <strong>raw materials, feed ingredients, formulations, and feed manufacturing operations</strong>.</li></ul><span><strong>Other Qualifications</strong></span><ul><li>Bachelor's degree in Agricultural Engineering, Animal Science, Mechanical Engineering, Industrial Engineering, or a related field.</li><li>Strong leadership and team management skills.</li><li>Strong planning, organizational, and problem-solving skills.</li><li>Effective communication and stakeholder management skills.</li></ul><span><strong>Key Responsibilities</strong></span><ul><li>Manage the overall operations of the feed mill to ensure safe, efficient, and uninterrupted production.</li><li>Oversee feed manufacturing processes, ensuring production targets, quality standards, and operational KPIs are achieved.</li><li>Monitor and optimize feed mill systems, equipment, and production performance.</li><li>Ensure the effective utilization of raw materials and maintain appropriate inventory levels.</li><li>Supervise preventive maintenance activities and coordinate equipment repairs to minimize downtime.</li><li>Implement and maintain quality assurance, food safety, and operational compliance standards.</li><li>Lead production planning, scheduling, and resource allocation to maximize operational efficiency.</li><li>Monitor production costs and identify opportunities for process improvement and cost optimization.</li><li>Prepare operational reports, production analyses, and performance dashboards for management.</li><li>Lead, develop, and mentor production and operations teams while promoting a culture of safety, quality, and continuous improvement.</li></ul><p>&amp;nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&amp;nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&amp;nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Managing full operations workflow</p><p>Leading operations and coordination teams</p><p>Strong recruitment process knowledge</p><p>Client handling and agency communication</p><p>Order management and reporting</p><p>Ensuring smooth end-to-end hiring process</p><p>High organizational and leadership capability</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience<br>2 - 6 Years</p><p>Salary<br>Not Disclosed</p><p>Industry<br>Supply Chain / Purchase / Procurement</p><p>Qualification</p><p>Key Skills</p><p>Manager<br>Circulation Manager<br>Customer Manager<br>Manager Environment<br>Manager Execution</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Loyalty Operations Manager Term: 12 months- renewable Location: Muscat, Oman Division: Customer Experience/ Loyalty Operations Reports to: Head of Loyalty Operations Purpose of Project You will play a critical role in ensuring the successful launch, operational readiness, and ongoing performance of a large-scale customer loyalty program across digital and assisted channels. This role focuses on translating loyalty design into seamless day-to-day operations, enabling frontline teams, and ensuring consistent, high quality customer experiences. As a key operational owner, you will drive process excellence, resolve real-time issues, and continuously improve program execution- providing a strong platform for customer engagement, retention, and long-term value creation. Key Activities: Operational readiness and validation (30%)- Validate loyalty program rules, including earn/burn, expiry, and exception handling, to ensure operational feasibility across all channels Go-live and stabilisation support (25%)- Support launch activities, hypercare, reconciliation, and post-launch stabilisation. Training and enablement (15%)- Co-develop and deliver role-based training and ensure effective rollout to frontline and support teams. Day-to-day operations support (20%)- Manage ongoing loyalty operations, including offer updates, partner changes, and rule clarifications. Stakeholder coordination (10%)- Collaborate with cross-functional teams to resolve operational issues impacting customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Relevant experience: 4-7 years in loyalty operations, customer experience, or service delivery within consumer facing industries. Mandatory requirements: Hands on experience supporting or running consumer loyalty program operations Direct exposure to earn/burn mechanics, expiry, tiers, rewards, campaigns, and exception handling Proven experience owning or supporting operational SOPs, including dispute handling, service recovery, ad escalation processes. Strong background in operations, customer experience, or service delivery within a consumer business Experience training frontline and support teams and supporting operational change during launches or revamps English Language (Arabic is a plus) Immediately Available Knowledge and Experience Deep understanding of loyalty program operations, including earn/burn logic, rewards, and partner models Experience in consumer-facing industries (telecommunications, banking, or retail preferred) Familiarity with CRM systems, loyalty platforms, and rules-based engines. Strong Operational excellence mindset, including SOP design, process optimisation, and risk control.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry High proficiency in data analysis is a must-have Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis High-level stakeholder management experience with the ability to influence across functions Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively Commitment to leading by example and developing your team through in-depth training and mentorship</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>We're recruiting an Operations Manager – Construction for one of our clients, a leading construction company based in Muscat, Oman.</span>&nbsp;</span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading construction organization<span><span>&nbsp;that</span></span>&nbsp;specializes in innovative infrastructure and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span>Oversee daily operations across the trading division, interior fit-out projects, and small-scale construction sites, ensuring alignment with company goals and client commitments</span></span></li><li><span><span>Coordinate between the trading/warehouse team, project teams, and finance and procurement teams to ensure smooth cross-functional operations</span></span></li><li><span><span>Oversee procurement, stock levels, and supplier relationships to ensure consistent material availability and competitive pricing</span></span></li><li><span><span>Monitor market pricing trends for key materials (cement, steel, tiles, fittings, etc.) and support pricing and purchasing decisions</span></span></li><li><span><span>Oversee the planning, scheduling, and execution of interior fit-out projects from handover to completion</span></span></li><li><span><span>Coordinate with designers, clients, and site teams to ensure fit-out works meet design specifications, timelines, and budgets</span></span></li><li><span><span>Manage subcontractors (carpentry, MEP, painting, flooring, joinery, etc.), including scope agreements, quality checks, and payment milestones</span></span></li><li><span><span>Oversee the planning and execution of small-scale construction and renovation projects, ensuring compliance with drawings, specifications, and approvals</span></span></li><li><span><span>Coordinate manpower, equipment, and material allocation across active construction sites</span></span></li><li><span><span>Liaise with consultants, engineers, and relevant Omani authorities (e.g., municipalities and utility authorities) as required for permits, inspections, and approvals</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Bachelor's degree in civil engineering, construction management, business administration, or a related field</span></span></li><li><span><span>Minimum 10–12 years of experience in the construction industry (Omani experience is preferred)</span></span></li><li><span><span>Proven experience managing multiple concurrent projects and cross-functional teams</span></span></li><li><span><span>Strong understanding of construction processes, material specifications, and interior fit-out trades</span></span></li><li><span><span>Experience within the fashion, luxury, retail, hospitality, or lifestyle sectors is highly preferred</span><br></span></li></ul><br><span>Benefits</span><ul><li><span><span>Employee benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive salary</span></span><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job description</b></p><p>We are looking for a professional which can head these operations. should have good experience in handling cows and goats. Experience should include good animal husbandry, knowledge about pests, diseases and the prevention and treatment. .</p><p><b>Role: Operations Manager</b></p><p>Industry Type: IT Services &amp; Consulting</p><p>Department: Customer Success, Service &amp; Operations</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Operations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Should have good experience in handling cows and goats.</li><li>Experience should include good animal husbandry, knowledge about pests, diseases and the prevention and treatment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>

<p><h4>Position objective:</h4> <p>The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.</p> <h4>Key responsibility:</h4> <strong>Operations management</strong><br> <ul> <li>Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.</li> <li>Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.</li> <li>Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.</li> <li>Adhere to and enforce company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.</li> <li>Oversee the implementation and consistent execution of visual merchandising guidelines across all stores in the cluster.</li> </ul> <strong>Sales & financial management</strong><br> <ul> <li>Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year’s performance, and projections. Take corrective actions in coordination with other departments.</li> <li>Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.</li> <li>Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.</li> <li>Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.</li> <li>Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.</li> <li>Address customer inquiries and concerns promptly, striving to exceed customer expectations.</li> </ul> <strong>Team management & development</strong><br> <ul> <li>Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.</li> <li>Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.</li> <li>Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.</li> <li>Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.</li> </ul> <strong>Market analysis & strategy</strong><br> <ul> <li>Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.</li> <li>Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.</li> </ul> <strong>Communication & reporting</strong><br> <ul> <li>Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.</li> <li>Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.</li> </ul> <h4>Desired experience:</h4> <p>The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced <b>Operations Manager</b> to manage the day-to-day operations of our recruitment agency in Oman. The successful candidate will be responsible for overseeing recruitment operations, coordinating with clients and internal departments, and ensuring the smooth execution of recruitment projects from manpower requisition to candidate deployment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage overall operations of the recruitment agency.</li><li>Lead and supervise the operations team to achieve business objectives.</li><li>Coordinate with recruiters, clients, and internal departments.</li><li>Ensure timely execution of recruitment projects and manpower deployment.</li><li>Monitor CV screening, candidate processing, documentation, and visa procedures.</li><li>Manage client requirements, job orders, and operational workflows.</li><li>Track recruitment progress and prepare operational reports.</li><li>Ensure compliance with company policies and Oman labour regulations.</li><li>Identify process improvements to increase operational efficiency.</li><li>Resolve operational issues and maintain high service quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Minimum <b>7–8 years of experience</b> in recruitment agency operations.</li><li>Proven experience managing end-to-end overseas recruitment processes.</li><li>Strong leadership, team management, and organizational skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to manage multiple recruitment projects simultaneously.</li><li>Strong problem-solving and decision-making skills.</li><li>Good knowledge of recruitment documentation and operational procedures.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li><b>Male candidates only.</b></li><li><b>Indian nationality preferred.</b></li><li><b>Age up to 40 years.</b></li><li>Basic English communication skills.</li></ul><p>Employment Details</p><ul><li><b>Position:</b> Operations Manager</li><li><b>Location:</b> Oman</li><li><b>Salary:</b> OMR 400 per month</li><li><b>Accommodation:</b> Provided by the company</li><li><b>Working Hours:</b> 10 hours per day</li><li><b>Weekly Off:</b> Friday</li><li><b>Employment Type:</b> Full-Time</li><li><b>Visa:</b> Employment Visa provided</li><li><b>Overtime:</b> As per company policy</li></ul><p><br></p></div>

<p>1. Operational Excellence • Ensure consistent execution of operations, product delivery, and customer service standards. • Monitor key business performance indicators and identify opportunities for improvement. • Drive operational efficiency and achievement of company targets. 2. Profitability & Financial Performance • Achieve budgeted and forecasted profit targets through effective cost control. • Monitor sales and financial performance across assigned locations. • Take corrective actions to improve profitability and business results. 3. Business Strategy & Operations • Set clear objectives and performance goals for all stores within the area. • Oversee daily operations and maximize productivity and efficiency. • Identify operational challenges and implement effective solutions. • Prepare and submit regular performance reports to senior management. 4. Customer Experience • Maintain and enhance customer service standards. • Ensure a consistently superior customer experience across all stores. • Monitor customer feedback and resolve complaints promptly and professionally. 5. People Management & Team Development • Lead by example and promote a positive, results-driven culture. • Coach, support, and develop store managers and leadership teams. • Empower employees to take ownership of customer service excellence. • Support recruitment, onboarding, training, and succession planning. • Build a skilled, motivated, and high-performing workforce. 6. Health, Safety & Compliance • Ensure compliance with health, hygiene, and safety standards. • Maintain adherence to company policies, procedures, and operational guidelines. • Conduct regular audits and ensure corrective actions are implemented. 7. Marketing & Menu Launches • Execute local store marketing initiatives to drive sales and brand awareness. • Coordinate and oversee successful menu launches across assigned locations. • Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets. Education: • Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field. Experience: • Current designation must be Area Manager overseeing multiple restaurant outlets. • Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role. • Minimum 7 years of progressive experience in Casual Dining Restaurant Operations. • Candidates with experience outside the Casual Dining Restaurant sector will not be considered. • Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools. • Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets. Key Skills & Competencies: • Proven ability to lead, inspire, and develop high-performing restaurant management teams. • Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization. • Excellent leadership, coaching, and performance management skills. • Strong analytical mindset with the ability to interpret KPIs and drive business improvements. • Exceptional problem-solving and decision-making capabilities in fast-paced operational environments. • Excellent communication, stakeholder management, and interpersonal skills. • Ability to effectively manage multiple locations while maintaining consistent operational standards. • Strong understanding of guest experience, service excellence, and brand standards. • Strategic thinker with a hands-on approach to execution and continuous improvement. • Highly organized, results-oriented, and capable of delivering under pressure. Preferred Candidate Profile: • Currently managing multiple outlets within a recognized Casual Dining Restaurant brand. • Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability. • Passionate about people development, operational excellence, and delivering outstanding business results.</p>

<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to FUELS Department personnel. Responsible for the overall program management of FUELS assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p><p>Job Duties &amp; Responsibilities</p><ul><li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to FUELS.</li><li>Oversees reconstitution and preservation plan for FUELS based upon requirements and the Performance Work Statement (PWS), to include the calibration of meters, gauges and tools, functional testing of pumping systems and hydrostatic testing of fuel hoses.</li><li>Tracks FUELS deployments, ensuring timely delivery of assets.</li><li>Answers inquiries from Program Management and sites concerning various requests from the USAF and external agencies.</li><li>Attends staff meetings and provides management reports and briefings, as required.</li><li>Provides assistance, guidance and coordination on revisions of FUELS maintenance actions in response to changes in Air Force Publications, Technical Orders and the PWS.</li><li>Oversees Product Quality Deficiency Reports from submission to resolution.</li><li>Creates, coordinates, implements, and revises FUELS Standard Operating Procedures, Work Instructions and Training Plans, as required.</li><li>Conducts periodic staff assistance visits to all sites.</li><li>Performs other duties and TDY travel as directed by management.</li><li>Performs duties of Site Manager in Site Manager s absence.</li><li>Manages basic support services and accompanying labor force for assigned location.</li><li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li><li>Ensure that all requirements are met as defined in the Performance Work Statement.</li><li>Communicate new requirements, concerns, and issues to PMO for resolution.</li><li>Ensure that requirements are met for employee health, morale, and welfare.</li><li>Ensure that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li><li>Effectively manage any employee management issues that may arise.</li><li>Closely supervises equipment and material within assigned area of responsibility.</li><li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li><li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li><li>Submits timely reports required by the United States Government.</li><li>Conducts regular property inventories.</li><li>Perform other duties as assigned.</li></ul><p>Management Responsibility</p><ul><li>Provides functional management for FUELS issues program wide.</li><li>Manages day-to-day operations as assigned by Site Manager.</li><li>Performs Site Manager duties in Site Manager s absence.</li></ul><p>Knowledge &amp; Skills</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li><li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li><li>As a minimum, the Fuels OM&amp;R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li><li>Must be able to obtain and maintain a SECRET US Government Clearance.</li><li>Note: US Citizenship is required to obtain a SECRET Clearance.</li><li>Must have a High School Diploma or equivalent.</li><li>Bachelor s degree preferred but not required.</li><li>Ability to communicate effectively both verbally and in writing.</li><li>Capable of organizing data quickly and effectively.</li><li>Able to prepare and execute briefings.</li><li>Knowledge of the USAF maintenance management system, to include OLVIMS required.</li><li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li><li>Knowledge of FUELS industrial safety, quality, environmental procedures, material deficiency reporting and the USAF supply system required.</li><li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li><li>Shall be knowledgeable and supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li><li>Compliance with fire, safety, and environmental protection requirements.</li><li>Background displaying ability to staff, organize, lead and manage a diverse work force larger than 5 people, particularly Foreign Nationals (FNs).</li><li>Willingness to travel and work in various locations in the world.</li><li>Willingness to work shifts and extended hours in support of 24/7 operations.</li><li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li><li>Ability to exercise discretion and make effective decisions.</li><li>Solid communications skills, strong interpersonal skills.</li><li>Strong ability to work as a member of a diverse, dynamic team.</li><li>Outstanding problem-solving skills and sound judgment.</li><li>Must be capable of obtaining a flight line driver license when required by COR.</li><li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li></ul>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p>1. Operational Excellence • Ensure consistent execution of operations, product delivery, and customer service standards. • Monitor key business performance indicators and identify opportunities for improvement. • Drive operational efficiency and achievement of company targets. 2. Profitability & Financial Performance • Achieve budgeted and forecasted profit targets through effective cost control. • Monitor sales and financial performance across assigned locations. • Take corrective actions to improve profitability and business results. 3. Business Strategy & Operations • Set clear objectives and performance goals for all stores within the area. • Oversee daily operations and maximize productivity and efficiency. • Identify operational challenges and implement effective solutions. • Prepare and submit regular performance reports to senior management. 4. Customer Experience • Maintain and enhance customer service standards. • Ensure a consistently superior customer experience across all stores. • Monitor customer feedback and resolve complaints promptly and professionally. 5. People Management & Team Development • Lead by example and promote a positive, results-driven culture. • Coach, support, and develop store managers and leadership teams. • Empower employees to take ownership of customer service excellence. • Support recruitment, onboarding, training, and succession planning. • Build a skilled, motivated, and high-performing workforce. 6. Health, Safety & Compliance • Ensure compliance with health, hygiene, and safety standards. • Maintain adherence to company policies, procedures, and operational guidelines. • Conduct regular audits and ensure corrective actions are implemented. 7. Marketing & Menu Launches • Execute local store marketing initiatives to drive sales and brand awareness. • Coordinate and oversee successful menu launches across assigned locations. • Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets. Education: • Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field. Experience: • Current designation must be Area Manager overseeing multiple restaurant outlets. • Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role. • Minimum 7 years of progressive experience in Casual Dining Restaurant Operations. • Candidates with experience outside the Casual Dining Restaurant sector will not be considered. • Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools. • Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets. Key Skills & Competencies: • Proven ability to lead, inspire, and develop high-performing restaurant management teams. • Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization. • Excellent leadership, coaching, and performance management skills. • Strong analytical mindset with the ability to interpret KPIs and drive business improvements. • Exceptional problem-solving and decision-making capabilities in fast-paced operational environments. • Excellent communication, stakeholder management, and interpersonal skills. • Ability to effectively manage multiple locations while maintaining consistent operational standards. • Strong understanding of guest experience, service excellence, and brand standards. • Strategic thinker with a hands-on approach to execution and continuous improvement. • Highly organized, results-oriented, and capable of delivering under pressure. Preferred Candidate Profile: • Currently managing multiple outlets within a recognized Casual Dining Restaurant brand. • Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability. • Passionate about people development, operational excellence, and delivering outstanding business results.</p>