وظائف مندوب مشتريات في سلطنة عمان
٢٧٣ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Budget : 3 OMR Monthly</p><p>Split shift duty : 09:00 AM 01:00 PM 05:00 PM 09:00 PM</p><p>Monthly on-call duties may be required once or twice as per the duty roster.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualification: DM/DNB/DrNB in Cardiology (Interventional Cardiology)</li><li>Key Skills & Expertise: Interventional Cardiology Cardiovascular Disease Management Coronary Angiography & Angioplasty (PCI) Cardiac Catheterization Pacemaker Implantation & Management Cath Lab Procedures Balloon Mitral Valvotomy (BMV) Aortoplasty Pericardiocentesis (Pericardial Effusion Tapping) Emergency Cardiac Interventions Management of Acute Coronary Syndromes</li><li>General Criteria Minimum 3 years of post-specialisation experience is mandatory.</li><li>Preference for mid-level specialists with 4 6 years of experience after PG/Specialization.</li><li>Preferred age: Up to 48 years.</li><li>Candidates with Oman DataFlow completed, Prometric cleared, or MOH Viva cleared will be given priority.</li><li>For Gastroenterologists and Interventional Cardiologists , candidates with DHA Exam cleared and Oman DataFlow completed can also be considered.</li></ul><p></p></section>
<p> <strong>Position:</strong> Civil Engineer – Specialized in Earth Works</p><p><strong>Experience Required:</strong> Minimum <strong>5+ years in GCC</strong></p><p>(Earthwork, Infrastructure, Roads, and related projects)</p><p><strong>Eligibility Criteria</strong></p><ul><li>Bachelor’s Degree in Civil Engineering (or equivalent).</li><li>Proven expertise in <strong>earthworks, excavation, grading, compaction, and soil stabilization</strong>.</li><li>Strong knowledge of GCC construction standards and safety regulations.</li><li>Ability to lead site teams and coordinate with consultants/clients.</li><li>Excellent communication and project management skills.</li></ul><p><strong>✨ Benefits Offered</strong></p><ul><li>Attractive salary package (commensurate with experience).</li><li>Free food & accommodation.</li><li>Annual leave with return airfare.</li><li>Career growth opportunities within the organization.</li></ul>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33978</strong></p>
<h4>Job category</h4>
<p><strong>Clinicians</strong></p>
<h4>Posting date</h4>
<p><strong>05/10/2026 03:35 PM</strong></p>
<h4>Locations</h4>
<p><strong>Al Khoud Tejary Street, Muscat, OM</strong></p>
<h4>Apply before</h4>
<p><strong>06/30/2026 03:34 PM</strong></p>
<h4>Job schedule</h4>
<p><strong>Full time</strong></p></p><p></p>
<p><h4>Be the first to apply</h4>
<p>Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: <strong>“We’ll treat you well.”</strong></p>
<p>We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the <strong>Aster</strong>, <strong>Medcare</strong>, and <strong>Access</strong> brands.</p>
<h4>Job identification</h4>
<p>33619</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/20/2026 12:46 PM</p>
<h4>Location</h4>
<p>Al Khoud Tejary Street, Muscat, Oman</p>
<h4>Apply before</h4>
<p>08/01/2026 12:46 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture & Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance & Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards & CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment & Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight & Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS & CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Sr. Specialist Business Applications Grade Stream People, Technology & Culture Function IDS & CI - Digital Delivery Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Digital Delivery Direct reports - Job purpose The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio. The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main Tasks and Responsibilities Solution Architecture & Design Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS. Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies. Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery. Architecture Governance & Standards Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications. Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles. Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews. Delivery Standards & CI/CD Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management. Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors. Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency. Deployment & Release Strategy Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management. Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes. Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance. EDRMS / ECM Platform Architecture Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform. Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality. Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build. Integration Architecture Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors. Define standards for authentication, error handling, monitoring, and data quality across integrations. Technical Leadership, Support Oversight & Vendor Management Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution. Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities. Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability. Perform other related duties as assigned. Key interactions Internal: IDS & CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams. External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants. Notable Working Conditions. Office environment, intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Requirements Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field. <em>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</em> Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills 6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization. Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture. Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred. Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent). Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems. Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes. Experience working with vendors and managing technical delivery quality and compliance. Technical Competencies: Strong analytical and problem-solving skills. Excellent communication skills, able to translate technical concepts for business stakeholders. Ability to act as a technical authority and influence design decisions across teams and vendors. Attention to detail and a quality-driven mindset. Self-motivated with the ability to manage multiple initiatives concurrently. Collaborative approach to working with cross-functional and vendor teams. Cultural sensitivity in a multinational environment. Technical Competencies: Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams). Architecture governance and Architecture Decision Records (ADRs). CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions). Automated testing and security scanning (SAST/DAST/dependency scanning). Deployment architecture, environment strategy, and release governance. EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar). Document management workflows, metadata models, taxonomy, and records compliance. Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems. IT governance, change management, and access control principles. Vendor management and technical delivery review.IT governance, change management, and access control principles. Vendor management and technical delivery review.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p>
<p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p>
<p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p>
<p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p>
<p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p>
<p> <strong>Main tasks and responsibilities </strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li>
<li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li>
<li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li>
<li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li>
<li>Develops and maintains performance management policies, guidelines, reports and tools.</li>
<li>Supports the cascading of corporate objectives into departmental and individual goals.</li>
<li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li>
<li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li>
<li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li>
<li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li>
<li>Supports development and tracking of Performance Improvement Plans (PIPs).</li>
<li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li>
<li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li>
<li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li>
<li>Collaborates with Learning & Development to align performance outcomes with development plans. </li>
<li>Assists in competency framework design, assessment, and gap analysis. </li>
<li>Supports leadership development and capability-building initiatives.</li>
<li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li>
<li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p>
<p> <strong> </strong> </p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides robust support on the execution of ER / IR end to end tasks, acting as focal point and team player for employee relations / industrial relations matters, and assigned projects in this area related with RPI, (1) Executing the preparation, development, implementation and update of core ER matters, (2) Executes IR service excellence solutions that align with strategy / Omani Law and technical priorities for the RPI, and (3) Contribute with ER/ IR projects tasks, to facilitate the cultural transformation, LEAN, digitalisation process of the Company, in line with Oman 2040 strategy; in order to support the achievement of IR / ER strategies programs to ensure the effective IR / ER service across RPI functions.</p><p>The position will act in accordance with the Group s Aspiration and Values, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards.</p><strong>Main tasks and responsibilities</strong><ul><li>Act as team player for all assigned ER/ IR matters / tasks/ process/ programs/ projects / across RPI; in order to monitoring their progress, identifying, and resolving bottlenecks and issues, and reporting on progress/status on a timely basis.</li><li>Deliver assigned tasks and communications among RPI functions related ER / IR matters, and ensure proper understanding, adherence to Omani Law and Company policies, and timely coordinate the resolution across the teams.</li><li>Propose and participate in preparing employee relations strategies for RPI</li><li>Implement local rules & regulations relating to relevant country Labour law, monitor and analyze changes in trends and regulations, propose pro-active recommendations direction and impact.</li><li>Provide support on ER/IR matters People s and RPI leaders through the active facilitation and resolution of issues, in alignment with Omani country Labor Law, OQ Policies and procedures, and relevant frame.</li><li>Participate in preparing Employee Relation programs and initiatives.</li><li>Participate in conducting different staff survey, analyze and present the findings, and track the action plans.</li><li>Guide stakeholders in fact-findings, in order to provide necessary context to resolve disputes, grievances or disciplinary cases.</li><li>Coordinate and research into Employee relations cases, in order to identify trends, patterns or aggravating that could mitigate the circumstances.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in human resources, Industrial Relations, Law, or related area.</li><li>Excellent knowledge of written, read, and spoken English (Essentially required)</li><li>Native Arabic: Excellent knowledge of written, read, and spoken Arabic. (Essentially required)</li><li>5+ years of relevant experience</li><li>Omani National</li><li>Working experience in Industrial Relation, Employee relations in Industry (preferred Oil & Energy) environment among different geographic locations.</li><li>Working experience in Omani labour law</li><li>Working experience in HR System</li><li>Working experience in HR areas including:<ul><li>Industrial Relations,</li><li>Total Compensation and Benefits,</li><li>HR Policies and procedures</li></ul></li><li>Soft:<ul><li>Ability to engage and manage complex stakeholder relations.</li><li>Highly organized, detailed oriented and able to work independently.</li><li>Ability to work with and influence a multi discipline teams across People Technology & Culture and the business.</li><li>Effective communication and analytical skills, including verbal and written.</li><li>Well-developed sense of ethics and being prepared to stand for their own principles.</li></ul></li><li>Technical:<ul><li>Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint.</li><li>Strong relationship building skills.</li><li>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</li><li>Business acumen</li><li>Strong analytical skills</li><li>Proven project management skills</li><li>Industrial Relations</li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE</strong> </p>
<p>To support the department in executing the full scope of the corporate communications function, encompassing public relations, media relations, events, corporate social responsibility (CSR), and stakeholder engagement. The Senior Corporate Communications Specialist takes ownership of assigned workstreams and day-to-day communications activities, ensuring high-quality, timely, and on-brand delivery in line with plans and guidelines set by the Marketing and Communications Director. The role requires a seasoned communications professional who can work with significant autonomy, handle complex tasks, and contribute meaningfully to the team s overall output.</p>
<p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> </p>
<p>Public Relations & Communications</p>
<p> Execute the approved annual PR and communications plan, delivering assigned activities on time and to the standard set by the Marketing and Communications Director.</p>
<p> Support the management of the company s public image by drafting, reviewing, and distributing press releases, corporate statements, newsletters, and official communications in Arabic and English.</p>
<p> Maintain and regularly update the media contacts database, ensuring strong, ongoing working relationships with journalists, editors, and correspondents.</p>
<p> Handle day-to-day media enquiries, preparing initial responses and coordinating with the Marketing and Communications Director for approval and release.</p>
<p> Monitor media coverage across print, broadcast, digital, and social platforms daily, compiling coverage summaries and sentiment reports for the review.</p>
<p> Assist in preparing communications materials and holding statements during sensitive or crisis situations, under the direction of the Marketing and Communication Director.</p>
<p> Coordinate with internal departments to gather accurate information for communications outputs, ensuring factual consistency across all materials.</p>
<p>Media Relations & Content</p>
<p> Execute activities across the organisation s media calendar, including coordinating interviews, press visits, editorial opportunities, and advertorial placements.</p>
<p> Produce media-facing content including press kits, backgrounders, executive bios, fact sheets, and corporate presentations in Arabic and English.</p>
<p> Liaise with media buying and advertising agencies on a day-to-day basis, tracking placements, confirming deliverables, and flagging issues to the Marketing and Communication Director.</p>
<p> Review creative and media content produced by agencies and suppliers, checking for accuracy, tone, and brand compliance before submission to the final approval.</p>
<p> Track and reconcile media spend against approved budgets, maintaining up-to-date records and submitting periodic expenditure reports to the Director.</p>
<p> Monitor media landscape developments, emerging platforms, and coverage trends, preparing periodic summaries. </p>
<p> Support the identification of media partnership and sponsorship opportunities, preparing initial assessments and proposals for review. </p>
<p>Events Management</p>
<p> Execute logistical and operational activities across the annual events calendar, including corporate launches, press conferences, community events, exhibitions, and sponsorships.</p>
<p> Coordinate with event agencies, venues, production companies, caterers, and other suppliers to ensure smooth, on-time, and on-brand delivery of all events.</p>
<p> Manage event timelines, run-of-show documents, and vendor checklists, proactively flagging delays or risks to the Marketing and Communication Director.</p>
<p> Liaise with internal departments to coordinate attendance, speakers, collateral, and event-related requirements ahead of each event.</p>
<p> Support on-site event management, ensuring all logistics, guest coordination, and brand standards are maintained throughout.</p>
<p> Compile post-event reports covering attendance, media coverage, supplier performance, and feedback, submitting findings to the Marketing and Communication Director.</p>
<p> Maintain an organised events tracker and a database of vendors, agencies, and venues for reference in future event planning.</p>
<p>Corporate Social Responsibility (CSR)</p>
<p> Execute assigned CSR activities including community programmes, charitable initiatives, environmental campaigns, and employee volunteering events in line with the approved CSR plan.</p>
<p> Coordinate with NGOs, community organisations, and government contacts to support the delivery of CSR partnerships and initiatives as per the plan.</p>
<p> Prepare content, social media posts, reports, and collateral related to CSR activities, ensuring accurate and consistent communication of the company s community commitments.</p>
<p> Maintain records of all CSR activities, tracking participation, expenditure, and outputs to support periodic impact reporting.</p>
<p> Monitor relevant national and regional CSR developments and community initiatives, summarising findings for the department s awareness.</p>
<p> Support the preparation of periodic CSR reports by gathering data, drafting sections, and compiling supporting documentation for the review.</p>
<p>Stakeholder Management</p>
<p> Maintain and regularly update the stakeholder database, including government entities, media contacts, community representatives, corporate partners, and NGOs.</p>
<p> Support the execution of stakeholder engagement activities such as briefings, site visits, consultations, and formal correspondence.</p>
<p> Draft stakeholder communications including letters, meeting summaries, and follow-up correspondence in Arabic and English for review and approval.</p>
<p> Monitor stakeholder feedback and engagement activity, flagging any concerns, emerging sensitivities, or opportunities.</p>
<p> Assist in preparing stakeholder relationship updates, engagement logs, and briefing notes for senior leadership.</p>
<p> Represent the organisation at community engagements, industry events, and external forums when directed by the Marketing and Communication Director.</p>
<p>Reporting & Administration </p>
<p> Prepare clear, well-structured performance summaries, activity reports, and dashboards across PR, media, events, CSR, and stakeholder workstreams for review.</p>
<p> Track expenditures for assigned activities against approved budgets, submitting timely and accurate expense reports.</p>
<p> Maintain organised and up-to-date records of communications assets, vendor contracts, agency briefs, media lists, and event documentation.</p>
<p> Assist in preparing presentations, proposals, and briefing materials.</p>
<p> Coordinate administrative tasks related to agency management including purchase orders, invoice tracking, and delivery confirmation.</p>
<p><br></p>
<p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Data Governance & Reporting Specialist is responsible for ensuring high-quality, governed, and actionable data across the organization. This role combines data governance, data quality, and reporting capabilities to support regulatory, operational, and strategic decision-making.</p><p>Key Responsibilities</p><p>Data Governance & Compliance</p><ul><li>Support implementation of data governance framework, policies and standards</li><li>Ensure compliance with regulatory requirements (PDPL, DOH, CBUAE)</li><li>Maintain governance documentation and data standards</li><li>Act as liaison between Data, IT and business stakeholders</li></ul><p>Data Quality Management</p><ul><li>Develop and monitor data quality rules and controls</li><li>Track data issues and remediation actions</li><li>Ensure data accuracy for reporting and analytics</li></ul><p>Reporting & Analytics</p><ul><li>Develop dashboards and reports using Power BI</li><li>Provide insights across claims, underwriting and operations</li><li>Enable self-service reporting capabilities</li></ul><p>Data Products & Insights</p><ul><li>Build governed datasets such as Customer 360 and claims dashboards</li><li>Support fraud detection and operational monitoring use cases</li></ul><p>Data Integration & Architecture</p><ul><li>Document data lineage and transformations</li><li>Validate ETL processes and data reconciliations</li></ul><p>Stakeholder Collaboration</p><ul><li>Work with business teams to define KPIs and data requirements</li><li>Drive data-driven decision making</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications & Experience</b></p><ul><li>Bachelor s degree in Data Science, Computer Science, Statistics or related field.</li><li>5+ years experience in data governance, data quality or reporting roles.</li><li>Experience in insurance or financial services preferred.</li></ul><b>Technical Skills</b><ul><li>SQL, Power BI</li><li>Python/R (preferred)</li><li>Data governance and data quality tools (Collibra, Talend, etc.)</li><li>Understanding of data governance frameworks (DAMA, DCAM)</li></ul><b>Soft Skills</b><ul><li>Strong analytical and problem-solving skills</li><li>Stakeholder management and communication</li><li>Documentation and process design</li><li>Highly structured and organized, with strong attention to details</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides thoughts, guidance, advise while leading the execution of the commercial Model Owner for Aspen Petroleum Scheduling (APS) effectively for daily scheduling operations for RPI Assets, acting as Senior Matter Expert for Model Owner APS, through (1) Lead the Building, developing, maintaining, and upgrading the mode including the events and Flowsheets, (2) Ensures the collected data is accurate and the appropriate forecasting the scheduling a variety of event type for the demand planning (volumetric) and pricing (price for costing activity), and (3) Guide young staff Model Owner APS in related matters; in order to support the commercial interests in quality leading position, aligned with the business activities.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Lead the consolidation of all product information into the database used for Aspen Petroleum Scheduling (APS) for:</p><ul><li>For detailed scheduling of RPI Assets operations on a day-to-day or hour-to-hour basis.</li><li>For Real-Time Adjustments to the production schedule based on factors such as equipment availability, unexpected disruptions, and changes in market conditions.</li><li>For the Integration with Execution by tying the execution of the production plan to ensure that the scheduling aligns with the actual capabilities and constraints of the refinery units.</li><li>For Interfacing with Operations to ensure that the detailed scheduling is communicated effectively to the operators on the ground. This involves coordinating the timing of unit startups, shutdowns, and maintenance activities.</li><li>For Performance Monitoring of the scheduling system, identifies any deviations from the plan, and implements corrective actions to optimize the refinery's day-to-day operations.</li></ul><p>Lead the development of new models to include new added assets to the existing model.</p><p>Lead the execution of the commercial Model Owner APS by building, developing, maintaining, and upgrading the model ensuring the collected data is accurate.</p><p>Participate in monthly performance control meetings with production planning & team.</p><p>Plan and coordinate test run at multiple process units and collect, validate, and analyze the data.</p><p>Provide technical assistance during APS runs.</p><p>Provides advisory, tech support and troubleshooting functions.</p><p>Manage the relationship with suppliers of modelling technology/tools (Aspen tech)</p><p>Monitor industry for best practices and technology in the area of planning.</p><p>Assist with the development and implementation of a corporate-level plan to keep Scheduling Model current with technology.</p><p>Provide support to Scheduling team including model development and model-based evaluations.</p><p>Serve as the APS/MBO support backup.</p><p>Guide young specialist Model Owners for Aspen Petroleum Scheduling (APS) in related matters</p><p><strong>Key interactions</strong></p><ul><li>Internal: RPI C&D SBT Business Excellence, Auditors</li><li>External: Contractors, Vendors & Suppliers</li></ul><p><strong>Notable Working Conditions</strong>. Office environment, intensive computer screen use, sporadic visits to operation site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in economy, Finance, Engineering, or relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>+ 6 years relevant experience similar / same role</li><li>Expertise of SAP or other ERP systems would be an added advantage.</li><li>Strong experience with APS</li><li>An expert in building, developing, and optimizing APS models as well as interpreting case results.</li><li>Knowledge of Cross functional business experience integrating marketing, sales and finance leading to commercial planning and delivery.</li><li>Knowledge of refining and petrochemical industry and processes</li><li>Strong experience with AspenTech PIMS experience with Haverly HCAMS, KBC Petro-SIM, FCC, REF, and DC-SIM knowledge</li><li>An expert in building, developing, and optimizing LP models as well as interpreting LP case results.</li><li>Strong refinery experience with a proven understanding of all standard refinery processes.</li><li><strong>Soft:</strong></li><li>Leadership skills</li><li>Excellent communication skills to convey complex concepts and strategies to various stakeholders.</li><li>Ability to think strategically and align planning and scheduling activities with long-term business goals.</li><li>Excellent Analytical Skills</li><li>Ability to adapt to changing market conditions and make agile decisions in a dynamic environment.</li><li>Strong Critical thinking skills to interpret complex data and make informed decisions.</li><li>Ability to work across distinct functions.</li><li>Deal with diversity and multicultural cultural background.</li><li><strong>Technical:</strong></li><li>Proficiency in M/S Office, Report developing & excellent spreadsheet knowledge e.g., Excel / VBA</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Title:- Field Specialist III - Artificial Lift Systems (ALS)_MB30<br> <br> Location:- Oman<br> <br> Role Summary:- Working unsupervised, installing the ESP, monitoring, trouble shooting and testing downhole ESP equipment to maximize well productivity and ESP run life.<br> <br> Essential Responsibilities:-<br> <br> - Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.<br> - May be required to work unsupervised.<br> - Assists with monitoring, trouble shooting and testing downhole ESP equipment to maximize well productivity and ESP run life.<br> - The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.<br> - Conducts all business activities in accordance with HSE policies, Legal Compliance requirements.<br> <br> Essential Requirements of the role (Experience / Skills / Competencies):-<br> <br> •Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump Installation, Commissioning and Troubleshooting are mandatory<br> •Field of experience: Artificial Lift Systems - Electrical Submersible Pump Installation and Pull-out activities.<br> •Technical Skills: as below<br> - Having in depth knowledge on downhole Electrical Submersible Pump systems.<br> - Have experience with ESP down hole installation and pullout, as well as trouble shooting surface equipment.<br> - Have analytical skills to route ESP problems during troubleshooting<br> • Soft Skills: Customer focus, communication, interpersonal, and team working skills.<br> • Tools or Software (Required / Preferred): MS Office<br> • Education Qualifications: Diploma or bachelor’s degree.<br> • Industry Background or Experience (Required / Preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump Required<br> • Required Accreditations / Qualifications / Certification / Licenses including Driving License: LMV Defensive Driving Experience<br> <br> Desirable attributes of the worker (Experience / Skills / Competencies):-<br> <br> •Having in depth knowledge on downhole Electrical Submersible Pump systems.<br> •Have experience with ESP down hole installation and pullout, as well as trouble shooting surface equipment.<br> •Minimum of 3 years of experience in Electrical Submersible Pump Commissioning and Troubleshooting responsibilities is mandatory.<br> •Have analytical skills to route ESP problems during troubleshooting<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br>
</div>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong></p>
<ul>
<li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li>
<li>Segment prospects by ICP, industry, role, company size, and geography</li>
<li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li>
<li>Maintain organized prospect databases and outreach tracking systems</li>
</ul>
<p><strong>Cold email campaign execution</strong></p>
<ul>
<li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li>
<li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li>
<li>Personalize messaging using prospect, company, and industry insights</li>
<li>Monitor campaigns daily and optimize based on engagement and performance metrics</li>
</ul>
<p><strong>Deliverability & inbox health</strong></p>
<ul>
<li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li>
<li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li>
<li>Rotate inboxes and sending accounts to maintain campaign performance</li>
<li>Troubleshoot deliverability issues proactively before performance drops</li>
</ul>
<p><strong>Campaign optimization & reporting</strong></p>
<ul>
<li>A/B test subject lines, messaging, CTAs, and send times</li>
<li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li>
<li>Continuously optimize messaging and targeting strategies based on data</li>
<li>Maintain organized reporting dashboards and outreach documentation</li>
</ul>
<p><strong>Lead qualification & CRM management</strong></p>
<ul>
<li>Monitor campaign replies and categorize prospect responses accurately</li>
<li>Identify and route qualified leads to sales teams with proper context and notes</li>
<li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li>
<li>Ensure all engagement data remains clean and organized</li>
</ul>
<p><strong>Compliance & best practices</strong></p>
<ul>
<li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li>
<li>Maintain suppression lists and opt-out processes correctly</li>
<li>Follow outbound best practices to protect sender reputation and campaign performance</li>
</ul>
<h4>What makes you a great fit</h4>
<ul>
<li>Strong persuasive and concise copywriting skills</li>
<li>Highly analytical and performance-driven mindset</li>
<li>Comfortable working with outbound tools and technical deliverability systems</li>
<li>Organized, proactive, and execution-focused</li>
<li>Strong attention to detail with campaign monitoring and reporting</li>
<li>Comfortable testing, iterating, and optimizing continuously</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li>
<li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li>
<li>Experience writing outbound email copy and managing campaigns</li>
<li>Strong Excel or Google Sheets skills for prospect and campaign management</li>
<li>Excellent written English communication skills</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Experience managing deliverability and inbox health at scale</li>
<li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li>
<li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li>
<li>Experience working closely with SDR or Account Executive teams</li>
<li>Familiarity with outbound automation and CRM workflows</li>
</ul>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<ul>
<li>Research and build targeted prospect lists</li>
<li>Launch and monitor cold email sequences</li>
<li>Review deliverability metrics and inbox health</li>
<li>Optimize messaging, targeting, and campaign structure</li>
<li>Manage replies and qualify interested prospects</li>
<li>Update CRM systems and maintain campaign documentation</li>
</ul>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Open rates consistently meeting or exceeding benchmarks</li>
<li>Positive reply rates and qualified conversations generated</li>
<li>Bounce rates maintained below acceptable thresholds</li>
<li>Consistent outbound campaign execution and optimization</li>
<li>CRM accuracy and lead tracking completeness</li>
<li>Growth in qualified outbound pipeline opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>The Sultan’s School seeks to appoint an experienced teacher of science with chemistry specialism (GCSE/A-Level/IBDP) to join their established science department in August 2026.</p>
<h4>About the school</h4>
<p>The Sultan's School is a not-for-profit, IB World school, founded in 1977 with the mission to provide a broad and balanced education that blends the strengths of Omani culture with a holistic education that encourages an international perspective, critical and creative thinking, and strong academic standards. The curriculum is bilingual, with Arabic language, Islamic education and social studies taught in Arabic, and English language, mathematics and the sciences taught in English. A full range of foundation subjects are taught in both languages.</p>
<p>The campus is one of the largest in the world at over 50 hectares in a lush, park-like setting, and includes a beautiful, homely residential area for staff and their families. The school and housing environment is surrounded by greenery and space.</p>
<h4>Visa requirements</h4>
<ul>
<li>Minimum of 2 years of post-qualification teaching experience</li>
<li>Bachelor’s degree in science and/or chemistry or closely related</li>
<li>Teacher qualification such as a PGCE, QTS, or equivalent</li>
<li>Under 60 years of age</li>
<li>Safer recruitment checks such as confidential reference checks and criminal record checks will be undertaken</li>
</ul>
<h4>Successful applicants will have</h4>
<ul>
<li>Strong track record of improving academic results at GCSE and A level/IBDP</li>
<li>Evidence of engagement in the wider school community</li>
<li>Expertise in and a passion for your subject and a genuine interest in working with children</li>
<li>Excellent communication skills, the ability to take the initiative and the flexibility to deal with change</li>
<li>Enthusiasm, energy, creativity and the willingness to take risks</li>
<li>Experience with English language learners is desirable</li>
<li>High Performance Learning programme experience is desirable</li>
</ul>
<h4>We offer</h4>
<ul>
<li>Competitive tax-free salary per established scale</li>
<li>Attractive and spacious housing provided free of charge</li>
<li>Annual flights</li>
<li>Education allowance for 2 children</li>
<li>International medical insurance</li>
<li>Annual gratuity</li>
<li>Friendly spacious campus and free use of school facilities including gym, playgrounds, padel courts and swimming pool outside of school hours</li>
<li>Lunch provided</li>
<li>Strong emphasis on professional development with comprehensive external and internal CPD opportunities</li>
<li>Opportunity for advancement and internally promoted posts</li>
</ul>
<h4>Application process</h4>
<p>Please see the full job description and person specification attached. Please ensure your CV is uploaded as part of your application.</p>
<p>Join our dedicated team of supportive colleagues who are passionate about education, and committed to fostering lifelong learning in our students. The Sultan’s School is a unique educational establishment, with a clear mission. In this role, you will deliver the enriching philosophy of the International Baccalaureate (IB) programme, to ensure that our students receive a world-class education, aligned with the goals of Oman Vision 2040.</p>
<p>We reserve the right to appoint at any stage of the recruitment process and to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.</p></p><p></p>
<p><h4>Be the first to apply</h4>
<p>Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: <strong>“We’ll treat you well.”</strong></p>
<p>We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the <strong>Aster</strong>, <strong>Medcare</strong>, and <strong>Access</strong> brands.</p>
<h4>Job identification</h4>
<p>33619</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/20/2026 12:46 PM</p>
<h4>Location</h4>
<p>Al Khoud Tejary Street, Muscat, Oman</p>
<h4>Apply before</h4>
<p>08/01/2026 12:46 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning & Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil & Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills & interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing & Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills & Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>