وظائف مندوب مشتريات في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning &amp; Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil &amp; Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills &amp; interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing &amp; Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills &amp; Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Strategic:</p> <ol> <li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li> <li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li> <li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li> <li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li> <li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li> </ol> <p>Operational:</p> <ol> <li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li> <li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li> <li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li> <li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li> <li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li> <li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li> <li>Track and monitor implementation of customer journey improvement initiatives across business units.</li> <li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li> <li>Support customer experience maturity assessments and journey governance activities.</li> <li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li> <li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li> <li>Maintain customer journey repositories, documentation, standards, and templates.</li> <li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li> </ol> <p>People:</p> <ol> <li>Promote customer-centric thinking and journey-based decision-making across the organization.</li> <li>Support customer journey awareness and capability-building initiatives.</li> <li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li> </ol> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p> </p> <p>1. Internal</p> <p> </p> <p> Head of Customer Experience</p> <p> </p> <p> Manager Customer Experience Center</p> <p> </p> <p> Specialist Voice of Customer</p> <p> </p> <p> Specialist Digital Experience</p> <p> </p> <p> Contact Center Team</p> <p> </p> <p> Customer Complaints Team</p> <p> </p> <p> Digital Transformation</p> <p> </p> <p> Information Technology</p> <p> </p> <p> Operations</p> <p> </p> <p> Product Development Teams</p> <p> </p> <p> All Business Units and Branches</p> <p> </p> <p> Human Capital (for CX initiatives)</p> <p> </p> <p> As per operational activities</p> <p> </p> <p>2. External</p> <p> </p> <p> Customers</p> <p> </p> <p> Customer Experience Consultants</p> <p> </p> <p> Research and Survey Providers</p> <p> </p> <p> Technology Vendors</p> <p> </p> <p> Service Design Partners</p> <p> </p> <p> As part of operational activities</p> <p> </p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interaction</p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p> <p> </p> <p>Experience:</p> <p> </p> <p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Knowledge of Customer Journey Mapping methodologies and tools.</p> <p> </p> <p> Understanding of Customer Experience principles and best practices.</p> <p> </p> <p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p> <p> </p> <p> Strong analytical and problem-solving skills.</p> <p> </p> <p> Knowledge of customer research and customer behavior analysis techniques.</p> <p> </p> <p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p> <p> </p> <p> Strong facilitation, presentation, and stakeholder management skills.</p> <p> </p> <p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p> <p> </p> <p>Business Understanding:</p> <p> </p> <p> This position requires a medium level of business understanding</p> <p> </p> <p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p> <p> </p> <p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p> <p> </p> <p>KEY COMPETENCIES</p> <p> Customer Centricity</p> <p> </p> <p> Analytical Thinking</p> <p> </p> <p> Process Improvement</p> <p> </p> <p> Problem Solving</p> <p> </p> <p> Stakeholder Management</p> <p> </p> <p> Communication Skills</p> <p> </p> <p> Innovation</p> <p> </p> <p> Collaboration</p> <p> </p> <p> Continuous Improvement</p> <p> </p> <p> Results Orientation</p> <p> </p> <p>WORK ENVIRONMENT</p> <p> </p> <p> This position enjoys working in a comfortable airconditioned office</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Operational:</p> <p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p> <p> </p> <p>2. Check submitted complaints and feedback for completeness and clarity.</p> <p> </p> <p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p> <p> </p> <p>4. Forward cases to relevant departments or branches for investigation and resolution.</p> <p> </p> <p>5. Follow up on pending items to ensure resolution within the set timeframe.</p> <p> </p> <p>6. Notify customers of the outcomes and confirm closure of complaints.</p> <p> </p> <p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p> <p> </p> <p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p> <p> </p> <p>9. Note common issues or frequently raised points and inform the supervisor.</p> <p> </p> <p>10. Assist in preparing basic reports on complaint volumes and trends.</p> <p> </p> <p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p> <p> </p> <p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p> <p> </p> <p>13. Conduct or assist with short customer surveys when requested.</p> <p> </p> <p>14. Ensure survey results are recorded and submitted on time.</p> <p> </p> <p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p>1. Internal</p> <p> All internal departments</p> <p> </p> <p> As part of day-to-day activities</p> <p> </p> <p>2. External</p> <p> </p> <p> DB Customers, Technical Support Vendors</p> <p> </p> <p> As part of day-to-day activities</p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interactions</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p> Bachelor s degree in Business Administration, Customer Service, or related field</p> <p> </p> <p>Experience:</p> <p> </p> <p> 2 to 4 years of experience in customer service or complaints handling</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Basic understanding of complaint and feedback processes</p> <p> </p> <p> Familiarity with online forms, CRM, or case-tracking tools</p> <p> </p> <p> Clear communication and basic data entry skills</p> <p> </p> <p> Attention to detail and follow-up capability</p> <p> </p> <p> Willingness to support quality improvement</p> <p> </p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> </p> <p> NA</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><strong><span>Data Governance &amp; Reporting Specialist</span></strong></span></p><br><br><br><p><span>The Data Governance &amp; Reporting Specialist is responsible for ensuring high-quality, governed, and actionable data across the organization. This role combines data governance, data quality, and reporting capabilities to support regulatory, operational, and strategic decision-making.</span></p><br><br><span>Key Responsibilities</span><span>Data Governance &amp; Compliance</span><p><span><span>·Support implementation of data governance framework, policies and standards</span></span></p><br><br><p><span><span>·Ensure compliance with regulatory requirements (PDPL, DOH, CBUAE)</span></span></p><br><br><p><span><span>·Maintain governance documentation and data standards</span></span></p><br><br><p><span><span>·Act as liaison between Data, IT and business stakeholders</span></span></p><br><br><span>Data Quality Management</span><p><span><span>·Develop and monitor data quality rules and controls</span></span></p><br><br><p><span><span>·Track data issues and remediation actions</span></span></p><br><br><p><span><span>·Ensure data accuracy for reporting and analytics</span></span></p><br><br><span>Reporting &amp; Analytics</span><p><span><span>·Develop dashboards and reports using Power BI</span></span></p><br><br><p><span><span>·Provide insights across claims, underwriting and operations</span></span></p><br><br><p><span><span>·Enable self-service reporting capabilities</span></span></p><br><br><span>Data Products &amp; Insights</span><p><span><span>·Build governed datasets such as Customer 360 and claims dashboards</span></span></p><br><br><p><span><span>·Support fraud detection and operational monitoring use cases</span></span></p><br><br><span>Data Integration &amp; Architecture</span><p><span><span>·Document data lineage and transformations</span></span></p><br><br><p><span><span>·Validate ETL processes and data reconciliations</span></span></p><br><br><span>Stakeholder Collaboration</span><p><span><span>·Work with business teams to define KPIs and data requirements</span></span></p><br><br><p><span><span>·Drive data-driven decision making</span></span></p><br><br><span>Qualifications &amp; Experience</span><p><span>Bachelor’s degree in Data Science, Computer Science, Statistics or related field.</span></p><br><br><p><span>5+ years experience in data governance, data quality or reporting roles.</span></p><br><br><p><span>Experience in insurance or financial services preferred.</span></p><br><br><span>Technical Skills</span><p><span><span>·SQL, Power BI</span></span></p><br><br><p><span><span>·Python/R (preferred)</span></span></p><br><br><p><span><span>·Data governance and data quality tools (Collibra, Talend, etc.)</span></span></p><br><br><p><span><span>·Understanding of data governance frameworks (DAMA, DCAM)</span></span></p><br><br><span>Soft Skills</span><p><span><span>·Strong analytical and problem-solving skills</span></span></p><br><br><p><span><span>·Stakeholder management and communication</span></span></p><br><br><p><span><span>·Documentation and process design</span></span></p><br><br><p><span><span>·</span><span>Highly structured and organized, with strong attention to details</span></span></p><br><br><br> <br><br> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p> <p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p> <p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p> <p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p> <h4>What you’ll own</h4> <strong>Prospect research & list building</strong><br> Build highly targeted prospect lists using: <ul> <li>Apollo</li> <li>ZoomInfo</li> <li>LinkedIn Sales Navigator</li> <li>Crunchbase</li> <li>Similar prospecting platforms</li> </ul> Segment prospects by: <ul> <li>Industry</li> <li>Company size</li> <li>Job title</li> <li>Geography</li> <li>Ideal customer profile (ICP)</li> </ul> Verify and clean contact data using: <ul> <li>NeverBounce</li> <li>ZeroBounce</li> <li>Clearout</li> </ul> Maintain organized prospect databases and outreach lists. <strong>Cold email campaign management</strong><br> Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics. <strong>Deliverability & inbox management</strong><br> Manage inbox reputation using platforms such as: <ul> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Mailwarm</li> </ul> Monitor: <ul> <li>Bounce rates</li> <li>Spam scores</li> <li>Sender reputation</li> <li>Inbox health</li> </ul> Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines. <strong>Campaign optimization & reporting</strong><br> Conduct A/B testing on: <ul> <li>Subject lines</li> <li>Messaging</li> <li>CTAs</li> <li>Send times</li> </ul> Track key metrics including: <ul> <li>Open rates</li> <li>Positive reply rates</li> <li>Bounce rates</li> <li>Conversion rates</li> </ul> Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history. <strong>Lead qualification & CRM management</strong><br> Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: <ul> <li>HubSpot</li> <li>Salesforce</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> </ul> Ensure outreach data remains organized and up to date. <strong>Compliance & best practices</strong><br> Ensure campaigns comply with: <ul> <li>CAN-SPAM</li> <li>GDPR</li> <li>CCPA</li> </ul> Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation. <h4>What makes you a strong fit</h4> <ul> <li>Excellent persuasive and concise writing skills.</li> <li>Strong analytical mindset with a focus on performance improvement.</li> <li>Comfortable using outbound automation and deliverability tools.</li> <li>Organized, proactive, and highly execution-focused.</li> <li>Strong attention to detail.</li> <li>Continuously tests, learns, and optimizes campaign performance.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> 1–2+ years of experience in: <ul> <li>Cold email outreach</li> <li>Outbound lead generation</li> <li>Sales development (SDR)</li> <li>Outbound marketing</li> </ul> <strong>Technical skills</strong><br> Hands-on experience with: <ul> <li>Apollo</li> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Woodpecker</li> <li>Similar outreach platforms</li> </ul> Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication. <strong>Nice-to-have</strong><br> Experience managing large-scale email deliverability.<br> Understanding of: <ul> <li>DNS</li> <li>SPF</li> <li>DKIM</li> <li>DMARC</li> </ul> Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or account executives.<br> Familiarity with outbound automation workflows and CRM integrations. <h4>What a typical day looks like</h4> <ul> <li>Build and refine prospect lists.</li> <li>Launch and monitor outbound email campaigns.</li> <li>Review inbox health and deliverability metrics.</li> <li>Optimize messaging, targeting, and campaign performance.</li> <li>Qualify interested prospects and hand them off to sales.</li> <li>Update CRM records and maintain campaign documentation.</li> </ul> <p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>High email open rates.</li> <li>Positive reply and conversation rates.</li> <li>Low bounce rates and strong inbox health.</li> <li>Consistent campaign execution and optimization.</li> <li>Accurate CRM documentation.</li> <li>Growth in qualified outbound pipeline.</li> </ul> <h4>Why join us?</h4> <ul> <li>Own the complete outbound email process from strategy to execution.</li> <li>Work with modern sales engagement and automation tools.</li> <li>Directly influence pipeline growth and revenue generation.</li> <li>Performance-driven environment with measurable impact.</li> <li>Opportunities to grow into: <ul> <li>Senior outbound specialist</li> <li>Sales development team lead</li> <li>Outbound growth manager</li> <li>Revenue operations</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Recruiter interview</li> <li>Practical assessment (cold email sequence exercise)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p> <p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p> <p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p> <p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p> <p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p> <p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p> <h4>What you’ll own</h4> <strong>Prospect research & list building</strong><br> Build highly targeted prospect lists using: <ul> <li>Apollo</li> <li>ZoomInfo</li> <li>LinkedIn Sales Navigator</li> <li>Crunchbase</li> <li>Similar prospecting platforms</li> </ul> Segment prospects by: <ul> <li>Industry</li> <li>Company size</li> <li>Job title</li> <li>Geography</li> <li>Ideal customer profile (ICP)</li> </ul> Verify and clean contact data using: <ul> <li>NeverBounce</li> <li>ZeroBounce</li> <li>Clearout</li> </ul> Maintain organized prospect databases and outreach lists. <strong>Cold email campaign management</strong><br> Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics. <strong>Deliverability & inbox management</strong><br> Manage inbox reputation using platforms such as: <ul> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Mailwarm</li> </ul> Monitor: <ul> <li>Bounce rates</li> <li>Spam scores</li> <li>Sender reputation</li> <li>Inbox health</li> </ul> Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines. <strong>Campaign optimization & reporting</strong><br> Conduct A/B testing on: <ul> <li>Subject lines</li> <li>Messaging</li> <li>CTAs</li> <li>Send times</li> </ul> Track key metrics including: <ul> <li>Open rates</li> <li>Positive reply rates</li> <li>Bounce rates</li> <li>Conversion rates</li> </ul> Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history. <strong>Lead qualification & CRM management</strong><br> Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: <ul> <li>HubSpot</li> <li>Salesforce</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> </ul> Ensure outreach data remains organized and up to date. <strong>Compliance & best practices</strong><br> Ensure campaigns comply with: <ul> <li>CAN-SPAM</li> <li>GDPR</li> <li>CCPA</li> </ul> Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation. <h4>What makes you a strong fit</h4> <ul> <li>Excellent persuasive and concise writing skills.</li> <li>Strong analytical mindset with a focus on performance improvement.</li> <li>Comfortable using outbound automation and deliverability tools.</li> <li>Organized, proactive, and highly execution-focused.</li> <li>Strong attention to detail.</li> <li>Continuously tests, learns, and optimizes campaign performance.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> 1–2+ years of experience in: <ul> <li>Cold email outreach</li> <li>Outbound lead generation</li> <li>Sales development (SDR)</li> <li>Outbound marketing</li> </ul> <strong>Technical skills</strong><br> Hands-on experience with: <ul> <li>Apollo</li> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Woodpecker</li> <li>Similar outreach platforms</li> </ul> Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication. <strong>Nice-to-have</strong><br> Experience managing large-scale email deliverability.<br> Understanding of: <ul> <li>DNS</li> <li>SPF</li> <li>DKIM</li> <li>DMARC</li> </ul> Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or account executives.<br> Familiarity with outbound automation workflows and CRM integrations. <h4>What a typical day looks like</h4> <ul> <li>Build and refine prospect lists.</li> <li>Launch and monitor outbound email campaigns.</li> <li>Review inbox health and deliverability metrics.</li> <li>Optimize messaging, targeting, and campaign performance.</li> <li>Qualify interested prospects and hand them off to sales.</li> <li>Update CRM records and maintain campaign documentation.</li> </ul> <p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>High email open rates.</li> <li>Positive reply and conversation rates.</li> <li>Low bounce rates and strong inbox health.</li> <li>Consistent campaign execution and optimization.</li> <li>Accurate CRM documentation.</li> <li>Growth in qualified outbound pipeline.</li> </ul> <h4>Why join us?</h4> <ul> <li>Own the complete outbound email process from strategy to execution.</li> <li>Work with modern sales engagement and automation tools.</li> <li>Directly influence pipeline growth and revenue generation.</li> <li>Performance-driven environment with measurable impact.</li> <li>Opportunities to grow into: <ul> <li>Senior outbound specialist</li> <li>Sales development team lead</li> <li>Outbound growth manager</li> <li>Revenue operations</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Recruiter interview</li> <li>Practical assessment (cold email sequence exercise)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>Right after you apply, you’ll receive an invitation to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p> <p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p> <p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>

<p> <strong> Job Purpose : </strong> </p> <p>To lead and support financial planning, budgeting, forecasting, management reporting and performance analysis activities, providing timely financial insights to support decision-making, cost control and achievement of the company s strategic and operational objectives.</p> <p> <strong> Responsibilites : </strong> </p> <p> Own and coordinate the company s budgeting and financial planning process, including preparation of budget guidelines, templates, timelines, assumptions and consolidation of departmental submissions.</p> <p> Lead the development of short, medium and long-term financial plans, forecasts and rolling updates in coordination with business units and departments, ensuring alignment with strategic and operational objectives.</p> <p> Review, challenge and validate budget and forecast inputs received from departments, including key assumptions, cost drivers, activity levels and supporting justifications.</p> <p> Prepare periodic management reports, dashboards and financial performance packs covering actual results, budgets, forecasts, key financial indicators and management commentary.</p> <p> Conduct regular variance analysis and analytical reviews of financial and operational performance, ensuring robust budget control and highlighting key movements, risks, opportunities and performance management insights for management decision-making.</p> <p> Perform financial evaluation of business cases, projects, initiatives, service proposals and investment decisions, including assessment of financial feasibility, cost implications and value-for-money considerations.</p> <p> Develop, maintain and enhance financial models, planning tools and templates to support budgeting, forecasting, scenario analysis, financial evaluation and long-term planning activities.</p> <p> Prepare, maintain and monitor cash flow forecasts, analyzing actual cash movements against forecasts, identifying liquidity risks or funding gaps, and recommending appropriate measures to support effective and optimal cash management.</p> <p> Support management accounting activities, including activity-based costing, cost allocation, cost driver analysis, productivity analysis and departmental performance reporting.</p> <p> Work closely with departments as a finance business partner to provide financial advice, clarify planning requirements, improve data quality and support effective cost control.</p> <p> Adhere to all relevant quality, health, safety and environmental procedures, instructions, controls and role-specific OHSE KPIs to support employee safety, service quality and environmental compliance.</p> <p> </p> <p> </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Design and develop innovative products and transform ideas into production-ready 3D models using <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Prepare, optimize, and slice 3D models for printing.</p></li><li><p>Operate, maintain, and troubleshoot FDM 3D printers, including <strong>Elegoo, AnkerMake, and Ender 3 S1 Plus</strong>.</p></li><li><p>Select suitable printing materials and optimize print settings to achieve high-quality results.</p></li><li><p>Inspect, test, and perform post-processing to ensure products meet quality standards.</p></li><li><p>Organize design files, print profiles, and product documentation.</p></li><li><p>Collaborate with the team to develop and improve products for the company's brands and retail stores.</p></li><li><p>Stay up to date with the latest 3D printing technologies, materials, and product development trends.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Diploma or Bachelor's degree is preferred. Equivalent hands-on experience with a strong portfolio will also be considered.</p></li><li><p>Minimum <strong>2 years</strong> of practical experience in <strong>3D printing, product development, or CAD design</strong>.</p></li><li><p>Proficiency in <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Strong experience with <strong>FDM 3D printing</strong> and slicing software such as <strong>Cura</strong> or equivalent.</p></li><li><p>Hands-on experience with <strong>Elegoo, AnkerMake, Ender 3 S1 Plus</strong>, or similar FDM printers.</p></li><li><p>Good knowledge of printing materials including <strong>PLA, PETG, TPU, and ABS</strong>.</p></li><li><p>Strong problem-solving skills, attention to detail, and the ability to manage multiple projects.</p></li><li><p>Creative mindset with the ability to transform concepts into functional, production-ready products.</p></li><li><p><strong>A portfolio showcasing previous 3D design and printing projects is required.</strong></p></li></ol><p></p></section>

<p><h4>Role summary</h4> <p>Working unsupervised, installing the ESP, monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</p> <h4>Essential responsibilities</h4> <ul> <li>Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.</li> <li>May be required to work unsupervised.</li> <li>Assists with monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</li> <li>The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.</li> <li>Conducts all business activities in accordance with HSE policies and legal compliance requirements.</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <ul> <li>Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump installation, commissioning, and troubleshooting are mandatory.</li> <li>Field of experience: Artificial Lift Systems - Electrical Submersible Pump installation and pull-out activities.</li> <li>Technical skills: <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> </li> <li>Soft skills: Customer focus, communication, interpersonal, and team working skills.</li> <li>Tools or software (required / preferred): MS Office.</li> <li>Education qualifications: Diploma or bachelor’s degree.</li> <li>Industry background or experience (required / preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump required.</li> <li>Required accreditations / qualifications / certification / licenses including driving license: LMV defensive driving experience.</li> </ul> <h4>Desirable attributes of the worker (experience / skills / competencies)</h4> <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Minimum of 3 years of experience in Electrical Submersible Pump commissioning and troubleshooting responsibilities is mandatory.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Role summary</h4> <p>Working unsupervised, installing the ESP, monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</p> <h4>Essential responsibilities</h4> <ul> <li>Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.</li> <li>May be required to work unsupervised.</li> <li>Assists with monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</li> <li>The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.</li> <li>Conducts all business activities in accordance with HSE policies and legal compliance requirements.</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <ul> <li>Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump installation, commissioning, and troubleshooting are mandatory.</li> <li>Field of experience: Artificial Lift Systems - Electrical Submersible Pump installation and pull-out activities.</li> <li>Technical skills: <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> </li> <li>Soft skills: Customer focus, communication, interpersonal, and team working skills.</li> <li>Tools or software (required / preferred): MS Office.</li> <li>Education qualifications: Diploma or bachelor’s degree.</li> <li>Industry background or experience (required / preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump required.</li> <li>Required accreditations / qualifications / certification / licenses including driving license: LMV defensive driving experience.</li> </ul> <h4>Desirable attributes of the worker (experience / skills / competencies)</h4> <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Minimum of 3 years of experience in Electrical Submersible Pump commissioning and troubleshooting responsibilities is mandatory.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>About the role</h4> <p>The Sultan’s School seeks to appoint an experienced teacher of science with chemistry specialism (GCSE/A-Level/IBDP) to join their established science department in August 2026.</p> <h4>About the school</h4> <p>The Sultan's School is a not-for-profit, IB World school, founded in 1977 with the mission to provide a broad and balanced education that blends the strengths of Omani culture with a holistic education that encourages an international perspective, critical and creative thinking, and strong academic standards. The curriculum is bilingual, with Arabic language, Islamic education and social studies taught in Arabic, and English language, mathematics and the sciences taught in English. A full range of foundation subjects are taught in both languages.</p> <p>The campus is one of the largest in the world at over 50 hectares in a lush, park-like setting, and includes a beautiful, homely residential area for staff and their families. The school and housing environment is surrounded by greenery and space.</p> <h4>Visa requirements</h4> <ul> <li>Minimum of 2 years of post-qualification teaching experience</li> <li>Bachelor’s degree in science and/or chemistry or closely related</li> <li>Teacher qualification such as a PGCE, QTS, or equivalent</li> <li>Under 60 years of age</li> <li>Safer recruitment checks such as confidential reference checks and criminal record checks will be undertaken</li> </ul> <h4>Successful applicants will have</h4> <ul> <li>Strong track record of improving academic results at GCSE and A level/IBDP</li> <li>Evidence of engagement in the wider school community</li> <li>Expertise in and a passion for your subject and a genuine interest in working with children</li> <li>Excellent communication skills, the ability to take the initiative and the flexibility to deal with change</li> <li>Enthusiasm, energy, creativity and the willingness to take risks</li> <li>Experience with English language learners is desirable</li> <li>High Performance Learning programme experience is desirable</li> </ul> <h4>We offer</h4> <ul> <li>Competitive tax-free salary per established scale</li> <li>Attractive and spacious housing provided free of charge</li> <li>Annual flights</li> <li>Education allowance for 2 children</li> <li>International medical insurance</li> <li>Annual gratuity</li> <li>Friendly spacious campus and free use of school facilities including gym, playgrounds, padel courts and swimming pool outside of school hours</li> <li>Lunch provided</li> <li>Strong emphasis on professional development with comprehensive external and internal CPD opportunities</li> <li>Opportunity for advancement and internally promoted posts</li> </ul> <h4>Application process</h4> <p>Please see the full job description and person specification attached. Please ensure your CV is uploaded as part of your application.</p> <p>Join our dedicated team of supportive colleagues who are passionate about education, and committed to fostering lifelong learning in our students. The Sultan’s School is a unique educational establishment, with a clear mission. In this role, you will deliver the enriching philosophy of the International Baccalaureate (IB) programme, to ensure that our students receive a world-class education, aligned with the goals of Oman Vision 2040.</p> <p>We reserve the right to appoint at any stage of the recruitment process and to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design, develop, and implement custom SharePoint solutions, including web parts, workflows, and site architecture, to meet specific business needs.</li><li>Build and maintain robust front-end interfaces using modern JavaScript frameworks (React, Angular, Vue.js) integrated with SharePoint data.</li><li>Develop and manage back-end services and APIs for SharePoint applications, ensuring seamless data integration and application logic.</li><li>Leverage Power Platform (Power Automate, Power Apps) to extend SharePoint functionality and automate business processes.</li><li>Administer and configure SharePoint environments (Online and On-Premises), including user permissions, site collections, and security settings.</li><li>Perform data migration and integration tasks between SharePoint and other enterprise systems.</li><li>Troubleshoot and resolve complex technical issues across the full stack of SharePoint applications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5+ years of experience in SharePoint development and administration, with a strong focus on full-stack capabilities.</li><li>Expertise in front-end technologies: HTML5, CSS3, JavaScript, and modern frameworks like React or Angular.</li><li>Proficiency in C#, .NET Framework/.NET Core for server-side development.</li><li>Experience with SharePoint Online and/or SharePoint On-Premises (2016/.</li><li>Demonstrated experience with Power Platform (Power Automate, Power Apps) and PnP PowerShell/SPFx.</li><li>Strong understanding of REST APIs, JSON, and web services.</li><li>Excellent problem-solving and analytical skills with a keen eye for detail.</li></ul><p></p></section>

<p><h4>Accepting applications - pending contract award and funding CY2026</h4> <h4>Position overview:</h4> <p>The F-16 C/D Electrical and Environmental (E&E) Specialist fabricates, maintains, and tests electronic systems and components. Adjusts, repairs, and when necessary, modifies systems and components, and replaces malfunctioning equipment as needed. May be responsible for requirements analysis, systems analysis, performance analysis, and independent test and acceptance of system components.</p> <h4>Duties & responsibilities:</h4> <ul> <li>Performs and supervises aircraft electrical and environmental (E&E) functions and activities performing as an experienced 5 Level Journeyman or 7 Level Craftsman.</li> <li>Troubleshoots, inspects, removes, installs, repairs, modifies, overhauls, and operates aircraft E&E systems, components, and associated support equipment.</li> <li>Uses technical data, wiring diagrams, ohm meters, electronic measuring equipment, GSE and special tools. Expert level in accomplishing and training of wire repair procedures.</li> <li>Uploads operational software, flight programs (OFP) into system components and maintains currency and software upgrade efficiency.</li> <li>Expert level to inspect, analyze and evaluate electrical and environmental systems malfunctions, aircraft heating/air conditioning, avionics cooling, cabin pressure, OBOGS, fire and overheat detection systems, AC power system, DC power system, external power system, lighting system to include exterior, interior, emergency, position lights, anti-collision, formation, slipway lights, taxi light.</li> <li>Remove, install, adjust, operational check, bench-check, service the following: landing gear system, handle, control switches, arresting hook indication/canopy indication/overheat fire/master caution/fuel warning and control systems, anti-skid, brake holding, nose gear steering, secondary flight control, engine bleed air, fire extinguishing system, squibs, fire bottles, start and ignition/air conditioning/pressurization systems and liquid cooling systems.</li> <li>Interprets inspection findings and determines adequacy of corrective actions.</li> <li>Reviews maintenance management publications, time compliance technical orders and procedures for accuracy and currency, confirms corrective actions and accuracy of aircraft maintenance records.</li> <li>Recommends methods to improve equipment performance and maintenance procedures. Acts as quality assurance for the trade.</li> <li>Performs OJT and instruction, supervises and accepts work performed by RAFO technicians, acts as supervisor and mentor for the shop and directs daily maintenance performed.</li> <li>Required to perform assigned tasks within your work center that directly supports necessary functions of this job classification.</li> </ul> <h4>Requirements:</h4> <ul> <li>Recent, 5 years F-16 electrical and environmental (E&E) Block 40 or above experience.</li> <li>Very experienced 2A6X6 5 level or 7 skill level or equivalent with proven record of F-16 flightline (Organizational) or back shop (Intermediate) maintenance environment.</li> <li>Must be willing to train to other aircraft maintenance tasks as required.</li> <li>High school diploma or equivalent required.</li> <li>Current passport.</li> <li>Clearance requirements: Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</li> </ul> <h4>Preferences:</h4> <ul> <li>Air Force AFSC 2A656 or 2A676 with F-16 Block 30/50 experience.</li> <li>Block 50 experience.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Core Banking &amp; Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management &amp; System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing &amp; Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment &amp; Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor &amp; Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration &amp; Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation &amp; Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills &amp; Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>

<p><h4>Accepting applications - pending contract award and funding CY2026</h4> <h4>Position overview:</h4> <p>The F-16 C/D Electrical and Environmental (E&E) Specialist fabricates, maintains, and tests electronic systems and components. Adjusts, repairs, and when necessary, modifies systems and components, and replaces malfunctioning equipment as needed. May be responsible for requirements analysis, systems analysis, performance analysis, and independent test and acceptance of system components.</p> <h4>Duties & responsibilities:</h4> <ul> <li>Performs and supervises aircraft electrical and environmental (E&E) functions and activities performing as an experienced 5 Level Journeyman or 7 Level Craftsman.</li> <li>Troubleshoots, inspects, removes, installs, repairs, modifies, overhauls, and operates aircraft E&E systems, components, and associated support equipment.</li> <li>Uses technical data, wiring diagrams, ohm meters, electronic measuring equipment, GSE and special tools. Expert level in accomplishing and training of wire repair procedures.</li> <li>Uploads operational software, flight programs (OFP) into system components and maintains currency and software upgrade efficiency.</li> <li>Expert level to inspect, analyze and evaluate electrical and environmental systems malfunctions, aircraft heating/air conditioning, avionics cooling, cabin pressure, OBOGS, fire and overheat detection systems, AC power system, DC power system, external power system, lighting system to include exterior, interior, emergency, position lights, anti-collision, formation, slipway lights, taxi light.</li> <li>Remove, install, adjust, operational check, bench-check, service the following: landing gear system, handle, control switches, arresting hook indication/canopy indication/overheat fire/master caution/fuel warning and control systems, anti-skid, brake holding, nose gear steering, secondary flight control, engine bleed air, fire extinguishing system, squibs, fire bottles, start and ignition/air conditioning/pressurization systems and liquid cooling systems.</li> <li>Interprets inspection findings and determines adequacy of corrective actions.</li> <li>Reviews maintenance management publications, time compliance technical orders and procedures for accuracy and currency, confirms corrective actions and accuracy of aircraft maintenance records.</li> <li>Recommends methods to improve equipment performance and maintenance procedures. Acts as quality assurance for the trade.</li> <li>Performs OJT and instruction, supervises and accepts work performed by RAFO technicians, acts as supervisor and mentor for the shop and directs daily maintenance performed.</li> <li>Required to perform assigned tasks within your work center that directly supports necessary functions of this job classification.</li> </ul> <h4>Requirements:</h4> <ul> <li>Recent, 5 years F-16 electrical and environmental (E&E) Block 40 or above experience.</li> <li>Very experienced 2A6X6 5 level or 7 skill level or equivalent with proven record of F-16 flightline (Organizational) or back shop (Intermediate) maintenance environment.</li> <li>Must be willing to train to other aircraft maintenance tasks as required.</li> <li>High school diploma or equivalent required.</li> <li>Current passport.</li> <li>Clearance requirements: Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</li> </ul> <h4>Preferences:</h4> <ul> <li>Air Force AFSC 2A656 or 2A676 with F-16 Block 30/50 experience.</li> <li>Block 50 experience.</li> </ul></p><p></p>