وظائف مراقب كاميرات في سلطنة عمان

<ul><li><p>Implement QA/QC activities including those of sub suppliers works in accordance with approved ITPs and procedures, method statements and other control Documents;</p></li><li><p>Prepare and sign off applicable records for quality surveillance/inspections/tests;</p></li><li><p>Carry out surveillance inspections to verify processes and procedures compliance. The surveillance role shall be as follows but not limited to:</p></li><li><p>Carry out material receipt inspections to verify compliance with approved Material Test Certificates (MTCs), project specifications, purchase orders, and material traceability requirements.</p></li><li><p>Conduct all kind of Procedure & welder qualification following the client specification and international standards.</p></li><li><p>Verify that all welding activities are carried out by qualified welders using approved Welding Procedure Specifications (WPS) and qualified consumables.</p></li><li><p>Conduct fit-up, joint preparation, preheating, welding parameter, and visual inspections before, during, and after welding.</p></li><li><p>Review and verify welding records, weld maps, material traceability, consumable control records, PWHT records, and repair history.</p></li><li><p>Coordinate and witness Non-Destructive Examination (NDE) activities, including RT, UT, MT, PT, and hardness testing, and ensure compliance with project specifications.</p></li><li><p>Witness Flange Management, piping & pipeline Hydrotesting & pneumatic testing.</p></li><li><p>Review Welding & inspection reports and ensure all quality records are complete and maintained in accordance with project requirement</p></li><li><p>Coordinate inspection activities with construction, engineering, subcontractors, third-party inspectors, and Client representatives to ensure timely inspection and approval.</p></li><li><p>Verify that all measuring and inspection equipment is calibrated and used within its validity period.</p></li><li><p>Ensure full compliance with approved Inspection and Test Plans (ITPs), Method Statements, Quality Plans, and client quality requirements.</p></li><li><p>Ensure the timely close out of NCRs with appropriate corrective actions.</p></li><li><p>Issue Inspection Release Note of Product/ Sign test pack (QC dossier), </p></li><li><p>Participate in quality audits, toolbox talks, lessons learned, Right First Time (RFT) initiatives, and continual improvement programs. </p></li><li><p> Maintain accurate inspection records and submit daily, weekly, and monthly quality reports as required. </p></li><li><p>Promote a strong quality culture while ensuring compliance with HSE requirements and safe work practices throughout all inspection activities. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>HNC or HND or Diploma or graduate or equivalent in Mechanical Engineering, or welding Engineering or Metallurgy</p><p>CSWIP 3.1 / AWS or equivalent and certified to ASNT /EN473/ PCN level II in RT, PT, MT and UT techniques.</p><p>Minimum 6 years (HNC/HND) experience in inspection & testing of Pipeline, piping, manifold, valves, General Skids & static equipment. Familiar with incoming inspection, Welding procedure qualification of different materials . 2 year minimum experience in oil & gas construction.</p><ul><li><p>Strong oral and written communication skills in English</p></li><li><p>Good knowledge and skills in pipe line inspection & QMS</p></li><li><p>Good knowledge of MS Office</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Safety Manager &nbsp;<br> Position Overview &nbsp;<br> A aviation training organisation is seeking an experienced Safety Manager to oversee and continuously improve the organisation’s aviation safety management framework &nbsp;<br> The successful candidate will act as the organisation’s Nominated Post Holder for Safety within an Approved Training Organisation / flight training environment, ensuring full compliance with applicable aviation regulatory requirements, including EASA, Civil Aviation Authority, ICAO and local regulatory standards &nbsp;<br> This position is responsible for managing the Safety Management System, conducting safety risk assessments, monitoring safety performance, delivering safety training, supporting regulatory audits, maintaining safety documentation, and promoting a proactive safety culture across staff, instructors, students and operational teams &nbsp;<br> This JD is based on the current role scope: EASA accepted Nominated Post Holder for an ATO, safety risk assessments, safety performance monitoring, in-house safety training, ATO audits, safety manual revision, and EASA/local regulatory compliance &nbsp;<br> Key Responsibilities &nbsp;<br> • Act as the organisation’s Safety Manager / Nominated Post Holder for Safety within an &nbsp;<br> aviation training environment &nbsp;<br> • Manage, maintain and continuously improve the organisation’s Safety Management &nbsp;<br> System &nbsp;<br> • Conduct continuous safety risk assessments across flight training, ground operations, &nbsp;<br> student activities and support functions &nbsp;<br> • Monitor safety performance and develop relevant safety performance indicators, trends &nbsp;<br> and reports &nbsp;<br> • Maintain and revise the organisation’s Safety Manual and related safety procedures in line &nbsp;<br> with regulatory requirements &nbsp;<br> • Ensure compliance with applicable EASA, ICAO, Civil Aviation Authority and local aviation &nbsp;<br> regulatory standards &nbsp;<br> • Prepare for, support and manage internal and external ATO / regulatory safety audits &nbsp;<br> • Lead investigation and reporting of safety occurrences, hazards, incidents and nonconformities &nbsp;<br> • Conduct root cause analysis and ensure effective corrective and preventive actions are &nbsp;<br> implemented &nbsp;<br> • Deliver in-house safety training for staff, instructors, students and relevant stakeholders, &nbsp;<br> including initial and recurrent safety training &nbsp;<br> • Promote a strong, proactive and just safety culture across the organisation &nbsp;<br> • Liaise with aviation authorities and regulatory bodies on safety-related matters &nbsp;<br> • Work closely with compliance, quality, training, operations and maintenance stakeholders &nbsp;<br> to ensure safety requirements are embedded across the organisation &nbsp;<br> • Streamline safety and compliance management systems to improve usability, reporting &nbsp;<br> and operational effectiveness &nbsp;<br> • Prepare safety reports, audit responses, risk registers and management review &nbsp;<br> documentation &nbsp;<br> • Ensure all safety records, registers and documentation are accurate, up to date and auditready &nbsp;<br> Required Experience &nbsp;<br> • Previous experience as a Safety Manager, SMS Manager, Aviation Safety Manager, &nbsp;<br> Safety Compliance Manager, Quality &amp; Safety Manager, or Compliance Monitoring &nbsp;<br> Manager within aviation &nbsp;<br> • Strong experience in an Approved Training Organisation, Flight Training Organisation, &nbsp;<br> aviation academy, pilot training school, airline training academy, or similar aviation training &nbsp;<br> environment &nbsp;<br> • Experience acting as, or supporting, a Nominated Post Holder / accepted postholder / &nbsp;<br> regulator-approved safety representative &nbsp;<br> • Strong working knowledge of Safety Management Systems within aviation &nbsp;<br> • Experience conducting safety risk assessments, safety performance monitoring and &nbsp;<br> occurrence reporting &nbsp;<br> • Experience supporting or leading civil aviation authority audits, ATO audits or regulatory &nbsp;<br> assessments &nbsp;<br> • Strong understanding of aviation regulatory frameworks such as EASA, ICAO, CAA, &nbsp;<br> GCAA, CAAM or equivalent national authority requirements &nbsp;<br> • Experience developing, revising or maintaining aviation safety manuals, SMS manuals, &nbsp;<br> audit documentation and regulatory procedures &nbsp;<br> • Ability to deliver safety training to staff, instructors, students and operational personnel &nbsp;<br> • Strong reporting, investigation, audit and corrective-action management skills &nbsp;<br> Preferred Experience &nbsp;<br> • Previous experience within an EASA-approved ATO or equivalent regulated aviation &nbsp;<br> training organisation &nbsp;<br> • Exposure to Part-ORA, Part-FCL, ATO, FTO, AOC, AMO, CAMO, Part 145 or Part 147 &nbsp;<br> environments &nbsp;<br> • Background in aviation quality assurance, compliance monitoring, aviation security or &nbsp;<br> aircraft maintenance training &nbsp;<br> • Experience liaising directly with civil aviation authorities &nbsp;<br> • Experience managing safety systems across both fixed-wing and/or rotary aircraft &nbsp;<br> environments &nbsp;<br> • Previous Middle East or GCC experience would be advantageous<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br> </div>

<p>Role Purpose : To execute approved digital initiatives by building scalable, secure, and high-performance platforms, applications, and data capabilities in alignment with architecturally governed roadmaps, ensuring reliable handover to operations and readiness for commercial deployment.</p><p>Position Information: Unit : Digital &amp; Technology Division : Platforms &amp; Engineering Location : Muscat Grade : L1 Line Manager : VP Digital &amp; Technology</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum role requirements : Bachelor in relevant discipline 10 years of relevant experience with at least 5 years in a management position</p><p>Key Accountabilities: Deliver initiatives approved through GMT and portfolio governance Execute according to defined sequencing, scope, and architectural standards Ensure build discipline and roadmap adherence Design and build modular, reusable digital platforms and integration layers Govern APIs, middleware, and system interoperability Support scalable and extensible platform ecosystems Develop, enhance, and modernize enterprise applications Ensure functional performance, scalability, and reliability Reduce legacy complexity through structured modernization Build and maintain enterprise data and AI platforms Ensure scalability, performance, and data integrity Enable advanced analytics and AI-driven capabilities Ensure performance validation, system stability, and scalability testing Embed security and compliance controls within engineering lifecycle Reduce post-release defects and production instability Ensure technical readiness prior to commercial launch Validate integration stability and performance thresholds Execute structured handover to GM Digital Service Operations Coordinate engineering execution with Architecture governance and Operations readiness Align build timelines with commercial launch milestones Surface technical risks impacting delivery or service continuity Manage system integrators and technology partners Ensure adherence to quality, security, and architectural standards Monitor vendor performance against delivery KPIs Build high-performance engineering teams across platforms and applications Strengthen DevSecOps, automation, and CI/CD maturity Foster accountability, technical excellence, and execution rigor</p><p>Key Competencies: Leadership Assertiveness and Conflict Resolution Fostering Learning and Development Inspiring and Leading Others Leading Change and Cultivates Innovation Visioning and Alignment Behavioral Drives Achievements Ethics &amp; Compliance Timely Decision - Making</p>

<p>The Security Manager is responsible for leading and managing all security operations across the steel manufacturing plant to ensure the protection of employees, company assets, facilities, raw materials, scrap, and finished products. The role oversees physical security, access control, logistics security, emergency preparedness, and loss prevention while ensuring compliance with company policies, legal requirements, and industry best practices.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ol><li>Develop, implement, and continuously improve the plant s security strategy to safeguard personnel, assets, facilities, and business operations.</li><li>Manage all access control operations, including gatehouses, weighbridges, checkpoints, and the movement of employees, visitors, contractors, and heavy vehicles.</li><li>Ensure the secure handling and transportation of raw materials, scrap, and finished steel products to minimize theft, loss, fraud, and unauthorized movement.</li><li>Oversee and maintain all electronic security systems, including CCTV, access control systems, perimeter intrusion detection systems, alarms, and other security technologies.</li><li>Lead investigations into security incidents, including theft, vandalism, property damage, cargo loss, fraud, and sabotage, and prepare comprehensive investigation reports with corrective and preventive recommendations.</li><li>Establish and implement loss prevention programs through regular security audits, inspections, risk assessments, and compliance reviews.</li><li>Develop, maintain, and test emergency response, business continuity, and crisis management plans to ensure organizational preparedness.</li><li>Collaborate closely with the Environment, Health &amp; Safety (EHS) department to align security procedures with occupational health and safety requirements and industrial risk management standards.</li><li>Manage contracts and performance of outsourced security service providers, ensuring compliance with contractual obligations and company security standards.</li><li>Lead, develop, and evaluate in-house security personnel and contract security guards through structured training, coaching, and performance management programs.</li><li>Liaise with government authorities, law enforcement agencies, civil defense, customs, port authorities, and other regulatory bodies on security-related matters.</li><li>Prepare periodic security reports, key performance indicators (KPIs), risk assessments, and executive presentations for senior management.</li><li>Ensure full compliance with applicable laws, regulations, company policies, and international best practices related to industrial security and asset protection.</li><li>Promote a strong security culture across the organization through awareness campaigns, security training, and continuous improvement initiatives.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Security Management, Criminal Justice, Business Administration, Risk Management, or a related field.</li><li>Professional certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), CFE (Certified Fraud Examiner), or equivalent are highly desirable.</li><li>Minimum of 7 10 years of progressive security management experience, preferably within steel manufacturing, heavy industry, mining, oil &amp; gas, or other large industrial environments.</li><li>Core Competencies:<ul><li>Strategic Security Management</li><li>Physical Security &amp; Asset Protection</li><li>Industrial Security Operations</li><li>Risk Assessment &amp; Mitigation</li><li>Loss Prevention &amp; Investigations</li><li>Crisis &amp; Emergency Management</li><li>Leadership &amp; Team Development</li><li>Contractor &amp; Vendor Management</li><li>Regulatory Compliance</li><li>Report Writing &amp; Incident Investigation</li><li>Decision-Making &amp; Problem Solving</li><li>Excellent Communication &amp; Stakeholder Management</li><li>PFSO Certificate is considered a strong advantage.</li></ul></li></ul>

<p>The Head of Cyber Security leads the cyber defence operation covering Cyber Strategy &amp; Resilience, Security Design &amp; Engineering, Cyber Defense &amp; Operations and Security Services &amp; Remediation operations.</p><p>Overall accountable leader for cyber security within the First Line of Defence (1LOD), reporting to GM-Technology (CIO). Designated as the "Accountable Lead" for Cyber Security, responsible for the end-to-end delivery of the Bank's cyber security strategy, operations, and resilience capabilities .</p><p>Accountable for the effective design, implementation, and operation of all 1LOD cyber security controls across the enterprise, ensuring controls meet the objectives set by the Second Line of Defence (2LOD).</p><p>Provides strategic direction and leadership across all cyber security functions: Strategy &amp; Resilience, Security Design &amp; Engineering, Cyber Defense &amp; Operations, Security Services &amp; Remediation, and 1.5LOD Governance, Risk &amp; Compliance.</p><p>Accountable for ensuring the Bank's cyber security posture meets regulatory requirements (CBO), international standards, and operates within the Board-approved cyber risk appetite.</p><p>Represents the 1LOD cyber security function at executive management and Board forums, meetings as required, providing assurance on the effectiveness of the 1LOD control environment.</p><p>Partners with the 2LOD Head of Technology and Cyber Risk (CISD) to ensure constructive alignment between independent risk oversight and operational delivery, maintaining the integrity of the Three Lines of Defence model.</p><p>Accountable for the allocation of cyber security resources, budget, and investment priorities to maximise risk reduction and strategic value.</p><p>Champions a culture of security awareness across the enterprise and ensures cyber security is embedded in business and technology decision-making.</p><p>Accountable for the Bank's cyber incident response at the executive level, acting as the senior decision-maker during major cyber incidents and crisis events.</p><p>Drives the maturation of the Bank's overall cyber security capability, establishing measurable objectives and ensuring continuous improvement across all functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>15+ years in cyber security, information security, or technology risk management, with a significant portion within banking or financial services</li><li>Minimum 10 years in senior leadership roles with executive committee and board-level reporting and engagement experience</li><li>Proven track record of building, leading, and maturing large, multi-disciplinary cyber security functions (50+ FTEs) in a regulated environment</li><li>Experience developing and executing enterprise cyber security strategies aligned to business objectives and regulatory requirements</li><li>Competent in leading teams operating across the full spectrum of cyber security domains: security architecture, engineering, defense operations (SOC/IR), GRC, and resilience</li><li>Experience managing regulatory relationships and ensuring compliance with financial sector cyber regulations (e.g., CBO requirements)</li><li>Track record of managing significant security investment portfolios (OpEx/CapEx) and demonstrating measurable risk reduction</li><li>Executive-level crisis management and incident command experience</li><li>Experience operating within a formal Three Lines of Defence model and partnering effectively with 2LOD and 3LOD (Internal Audit) functions</li><li>Bachelor's degree in Computer Science, Information Systems, Cyber Security, or related field (Master's degree or MBA preferred)</li><li>CISSP certification required</li><li>CISM certification highly advantageous</li><li>CISA or CRISC advantageous</li><li>Strategic leadership or executive management qualification beneficial (e.g., Cranfield, INSEAD, or equivalent)</li><li>Professional membership of relevant bodies (e.g., (ISC)², ISACA)</li><li>Knowledge of CBO regulations, Basel standards, and international cyber security frameworks (NIST CSF, ISO 27001)</li></ul>

<p>Manage the overall day-to-day operations of the household. Supervise and coordinate housekeeping, cooks, drivers, gardeners and other domestic staff. Prepare duty schedules and allocate responsibilities to household staff. Ensure high standards of cleanliness, hygiene and housekeeping. Coordinate household maintenance, repairs and service requirements. Monitor household supplies, groceries and inventory and arrange replenishment. Manage household purchases and coordinate with suppliers and vendors. Ensure proper care and maintenance of furniture, equipment and household assets. Coordinate guest arrangements, events and special functions when required. Maintain confidentiality and privacy of the employer and family. Monitor household expenses and maintain basic records of purchases and services. Coordinate transportation and daily schedules when required. Handle staff attendance, discipline and performance. Ensure household safety, security and proper procedures are maintained. Resolve day-to-day household issues efficiently and report important matters to the employer.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>Job Purpose:</u></strong> The General Counsel will be responsible for providing impartial, independent legal opinion and advice to the Management, Chief Executive Officer and Board of Directors of ASYAD Shipping Company and subsidiaries (ASC). The General Counsel has the responsibility to: provide quality, pragmatic, timely and cost-effective legal services to ASC and its subsidiaries; identify, develop, communicate, and monitor policies which will ensure compliance with applicable law by, and minimize impacts of identified legal risks to, ASC, its shareholders and subsidiaries; be part of the decision-making process in areas of significant, company-wide impact; and be part of the formulation of company strategies, the evaluation of new ventures and major investment proposals or divestments. be part of a team of professionals working for a publicly listed company with diversified fleet. Please note that ASYAD Group has implemented an operating model where the Legal Unit is centralised. To the extent required, the General Counsel is expected to inform and seek the advice of the Group Chief Legal Officer of ASYAD Group on significant legal matters impacting ASC business, or ASYAD Group, and on matters that impact the legal function of the group.</p><p><strong><u>Key Accountabilities Description</u></strong></p><ul><li>Draft, review, and advise in relation to: Charter parties and other commercial contract. Marine insurance and claims; Ship management (technical) contracts; Marine regulatory environment, compliance and international sanctions; Class and flag requirements and practice; Ship financing; Crew employment contracts and matters generally; Protection and Indemnity (P&amp;I) and Freight, Demurrage and Defence (FD&amp;D) matters, where appropriate subject, to P &amp; I club agreement; Ship building and repair contracts; and Other commercial contracts relevant to ASC and its subsidiaries.</li><li>Ensure quality and timely review and advise in compliance with applicable laws, regulations, and policies.</li><li>Ensure ASC interests are properly protected.</li><li>Evaluation of legal risks and advising mitigation steps.</li><li>Proper Liaison with relevant department to ensure the best outcome.</li><li>Generally, advise ASC on all matters requiring legal input such as but not limited to, corporate governance, corporate, property, leases, employment, finance and banking, procurement, chartering, shipbuilding, ship acquisition and selling, etc.</li><li>Ensure compliance of ASC, its subsidiaries, and business with applicable laws and regulations.</li><li>Resolve any audit findings, or non-compliances identified from a legal perspective.</li><li>To provide the insurance team with expert knowledge in contracts as well as claim issues.</li><li>Liaise with other departments and business units in law-related areas of significant company-wide impact (e.g. flagging, class, insurance, HSSE, ship building and repair contracts, and maritime transportation).</li><li>Monitor performance of legal department staff advising on maritime, and shipping matters, and supervise their execution of work.</li><li>Ensure career development for legal department staff, in particular Omanis on shipping and maritime areas of law and industry knowledge.</li><li>Set performance KPIs to ensure development of the staff and liaise with Legal Unit of Asyad Group to ensure alignment of performance.</li><li>Ensure utilisation of existing registers to monitor performance of the works, and time taken to deliver the work.</li><li>Conduct internal training programs, and on the job-training for areas of development.</li><li>Propose training programs for the legal department staff.</li><li>Propose and implement improvements to the management of the legal department, and interface with the Legal Unit of Asyad Group.</li><li>Maintain excellent client relationships with senior managers and stakeholders to ensure timely delivery of pragmatic and quality legal services.</li><li>Obtain continuous feedback from stakeholders, and ensure any significant issues faced are addressed and resolved.</li><li>Identify major legal risks facing the ASC Group and propose management and mitigation options.</li><li>Set the legal budget for internal &amp; external legal spend with the Group Chief Legal Officer, CEO and Board; be accountable for the legal budget of ASC and for providing management information as appropriate.</li><li>Cost optimization of legal budget.</li><li>Act as the primary relationship manager with all external counsel to ensure clear instructions and cost-effective, relevant work product; ensure external legal spend is efficient and appropriate .</li><li>Ensure compliance with procurement and tendering policy, legal affairs policy on engagement of external counsel, and any other policy.</li><li>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Identify programs, and systems that will contribute to the improvement of ASC s systems, processes, and practices.</li></ul><p><strong><u>Communication:</u></strong></p><ul><li><strong>Internal:</strong> Board of Directors, Chief Executive Officer, Executive Management, Group Chief Legal Officer of Asyad Group, Employees of the Legal Unit, All levels of staff. Asyad Group, and its business units</li><li><strong>External:</strong> External legal/business community, Finance/audit consultants, Government and regulatory agencies, Major suppliers, Contractors, Customers, Business partners</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Qualifications:</u></strong></p><ul><li>Minimum Qualification: Bachelor s in law or equivalent from a reputable university or law school with admission to a recognised civil or common law bar. Preferably qualified in English Law.</li><li>Minimum Experience: Minimum of 10 years experience in shipping and maritime areas of law, as relevant to ASC s business. An individual must have significant experience liaising with and advising directors, senior management and clients on complex legal matters.</li></ul><p><strong><u>Job Specific Skills:</u></strong></p><ul><li>Excellent communication skills (oral, written, presentation). Have clear, accurate and persuasive communication skills.</li><li>Strong analytical skills (focus on strategic and conceptual thinking).</li><li>Strong leadership and managerial skills.</li><li>Good people development skills (management, coaching and mentoring).</li><li>General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) mandatory.</li><li>Have a strong orientation towards the provision of quality services and products, combined with a focus on creating value.</li><li>Possess drive and determination.</li><li>Possess self-discipline , diplomacy and tact.</li><li>Have strategic and commercial acumen to be able to contribute to the business beyond the confines of their pure legal training.</li><li>Be hands-on, possess a strong work ethic and have the ability to take a helicopter view of the business whilst prioritising many projects.</li><li>Be a relationship builder who enjoys working with others and who has a history of instilling confidence amongst multiple parties (management, colleagues, subordinates, government bodies, external general counsel etc).</li><li>Possess strong attention to detail whilst working concurrently on multiple projects under time pressure.</li><li>Act as an advocate of ASC and its values with all internal and external stakeholders.</li><li>Commercial mindset.</li></ul><p><strong><u>Competencies:</u></strong></p><ul><li>Legal Advice and Problem Solving</li><li>Legal Expertise</li><li>Regulatory Requirement</li><li>Shipping, Maritime and Logistics Sector Knowledge</li><li>Commercial Mindset</li><li>Stakeholder Management</li></ul><p></p></section>

<p>The Senior Specialist Service Operations is a hands-on technical authority responsible for the day-to-day delivery, engineering, and continuous improvement of OTECH's core managed cybersecurity services with deep ownership of Vulnerability Management, Email Security, Web Application Security, and Endpoint Security service lines. The role serves as a senior point of escalation for the Service Operations team, drives complex client engagements end-to-end, and partners with the Team Lead on service strategy, technical governance, and team capability uplift. The Senior Specialist is expected to operate independently across the full-service lifecycle from onboarding and design through steady-state operations, incident response, and continuous service improvement while ensuring all delivery aligns with ITIL, ISO 20000, ISO 27001, and OTECH's contractual SLAs.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Vulnerability Management Service Delivery</strong></p><ul><li>Own end-of-the-end delivery of the Vulnerability Management service across the client portfolio.</li><li>Triage and prioritize vulnerabilities using risk-based scoring, threat context, and asset criticality.</li><li>Maintain the monthly vulnerability tracker and executive dashboards with clear remediation ownership.</li><li>Lead client review meetings and advise on remediation strategy at technical and management levels.</li></ul><p><strong>Email Security Service Delivery</strong></p><ul><li>Lead design, hardening, and operational support of managed email security platforms across client environments.</li><li>Drive migration and onboarding projects include cutover planning and post-migration validation.</li><li>Diagnose and remediate email authentication issues (SPF, DKIM, DMARC) and advise clients on email security strategy.</li><li>Act as senior escalation points for complex email security incidents.</li></ul><p><strong>Web Application Security Service Delivery</strong></p><ul><li>Own configuration, tuning, and remediation work for managed WAF services across client applications.</li><li>Author and refine WAF policies aligned with OWASP Top 10 and client business logic.</li><li>Produce change and remediation documentation to support client change advisory boards.</li><li>Provide expert support for application onboarding from discovery through steady-state handover.</li></ul><p><strong>Endpoint Security Service Delivery</strong></p><ul><li>Lead operational delivery of managed endpoint security services including deployment, agent health, and coverage assurance.</li><li>Conduct coverage gap analyses across client estates and produces client-facing remediation plans.</li><li>Tune detection rules and response playbooks in coordination with the SOC.</li><li>Support endpoint-related incident response including triage, containment, and root-cause analysis.</li></ul><p><strong>Stakeholder Coordination and Customer Communication</strong></p><ul><li>Serve as the senior technical interface for assigned clients across the four service lines.</li><li>Produce executive-level reports, technical briefings, and client review packs in English and Arabic where required.</li><li>Lead client onboarding and operational handover activities.</li><li>Proactively escalate risks, service degradation, and contractual deviations to the Team Lead.</li><li>Represent OTECH in client CAB, security review, and operational governance meetings.</li></ul><p><strong>Leadership, Mentoring, and Team Capability</strong></p><ul><li>Act as a technical mentor and escalation point for Specialist and Junior Specialist team members.</li><li>Lead peer knowledge-transfer sessions, technical workshops, and capability uplift initiatives.</li><li>Support the Team Lead in capacity planning, workload balancing, and individual development planning.</li><li>Deputize for the Team Lead in operational meetings and technical reviews when required.</li></ul><p><strong>Learning and Development</strong></p><ul><li>Maintain deep, current awareness of OTECH service portfolios, client contracts, and threat landscape developments.</li><li>Pursue advanced certifications across the four service pillars.</li><li>Actively contribute to internal communities of practice and represent OTECH at industry events where appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or equivalent. Master's degree preferred.</li><li>ITIL v4 Foundation mandatory.</li><li>At least one professional security certification required (e.g. CISSP, Security+, CySA+, CISM, CEH, OSCP, or GIAC).</li><li>Relevant vendor and technology certifications across vulnerability management, email security, web application security, and endpoint security platforms are strongly preferred.</li><li>5-7 years of hands-on experience in cybersecurity operations or managed security service delivery, with demonstrated technical depth across vulnerability management, email security, web application security, and endpoint security.</li><li>Prior MSSP or large enterprise SOC environment exposure is strongly preferred.</li><li>Advanced operational and engineering knowledge across the four service pillars: vulnerability management (scanning, risk-based prioritization, remediation tracking, and executive reporting); email security (platform administration, hardening, migration, and email authentication including SPF, DKIM, and DMARC); web application security (WAF policy design, tuning, and OWASP Top 10 mitigation); and endpoint security (EDR/XDR deployment, tuning, coverage assurance, and incident support).</li><li>Strong working knowledge of ITSM platforms, ITIL processes, scripting for automation and reporting, and client-facing communication including executive-level reporting.</li><li>Arabic/English bilingual capability is an advantage.</li></ul>

<p><strong>Maintenance Management</strong> Executes work order through CMMS (SAP) and coordinates with maintenance engineer for job completion and technical matters. Apply technical craft, techniques, processes and principles and be responsible for all necessary preparation required to carry out mechanical maintenance to equipment/area assigned to him. Report to Maintenance Manager for daily activities spare parts and consumables in the department to update spares availability to cope up with the maintenance requirements. Ensure Environmental Aspect-Impact and Hazard Risk Assessment are carried out, controlled and updated. Implement, monitor and report IMS objectives, Targets and programs. Provide necessary resources for effective implementation and sustenance of IMS. Report IMS performance to the management periodically. Ensure Legal compliance with respect to their scope of activities. Responsible to ensure the compliance to legal requirements, contractual and organizational requirements. Report deviations in Integrated Management System &amp; identify root cause and implement corrective and preventive actions. Ensure aspects identified are monitored and operational controls are followed.</p><p><strong>Health, Safely, Security &amp; Environment</strong> Ensure strict adherence to all relevant HSSE and permit to work system, instructions and controls and procedures are complied with so that the safety of employees and environmental compliance can be guaranteed. Together with HSE department, ensure that safety rules and regulations are fully explained to plant employees / contractor staff and appropriate safety and protective equipment is worn; safety notices are prominently displayed in all work areas and that all accidents and incidents are efficiently investigated and analyzed whilst ensuring that measures are implemented to avoid any recurrence</p><p><strong>Budgets</strong> Responsible for the Preparation of section budget Responsible for the control and monitoring of all maintenance related costs of the section</p><p><strong>Material Management</strong> To prepare purchase requisitions for spare parts and consumables ensuring budgetary constraints and arrange strategic spares availability to cope up with the maintenance requirements.</p><p><strong>Troubleshooting and Technical Guidance</strong> Acquires considerable knowledge of the process and the relevant systems throughout the plant and applies the same to troubleshoot problems and leads the maintenance team in resolving the issues. To performs routine, corrective and preventive maintenance of plant equipment, cleaning of machines related to electrical section. Ensure identification of root cause for the identified non conformances/ deviations and to implement corrective actions/Preventive actions.</p><p><strong>People Management</strong> Identify the competency gap for their subordinate personnel and implement necessary actions. Carry out annual performance evaluation of reporting employees. Provide on-the-job training to new employees and evaluate their OJT Performance. Effective resource utilization. Perform other duties as assigned.</p><p>5. COMMUNICATION &amp; WORKING RELATIONSHIPS:</p><p>Internal: Needs to work closely with O&amp;M Managers, Electrical Technicians, Operations Team.</p><p>External: Work closely with contractors and vendors</p><p><strong>Desired Candidate Profile</strong></p>6. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:<br>Bachelor of Engineering<br>10 to 12 Years related experience and training or equivalent combination of education and experience<br>Awareness of Quality, Occupational Health &amp; Safety and Environment Management system principles<br>Knowledge of applicable legal requirements<br>Hazard Risk assessment<br>Aspect Impact assessment<br>Investigating skills<br>Knowledge of spillage containment<br>Knowledge of managing HSE emergencies<br>Knowledge of identification, classification and disposal of waste<br>Knowledge of Emission Monitoring<br>Be able to lead the maintenance group.<br>Excellent communication skills in English Language<br>Computer literate. Able to use MS Outlook for correspondence.<br>Be able to use SAP as end user.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>To provide robust Production Engineering duties to the Subsurface development in areas of field development with Operated Assets - Subsurface, under TL WRM by planning production, well design &amp; completion, applying production engineering practices to well &amp; reservoir management, well design and completion, IPM; for the production in significant oil / gas deposits.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Deployed in the field supporting one of development fields in inshore Oman, working within a cross-disciplinary team of subsurface, wells and production operations peers.</p><p>The PE works collaboratively to safely manage field production and injection in areas such as performance monitoring and surveillance, system optimization, and well intervention evaluation and coordination. This role is a key link between the field operations team and the team at HQ.</p><p>Provide robust technical engineering expertise, support, and create innovative solution related with the execution of production engineering process and ensure teams apply common engineering principles and concepts to their own teams' responsibilities. May handle a large scope of projects simultaneously, and in addition to performing tasks, provides guidance to junior engineers, trainees, and teams.</p><p>Deliver day-to-day field management activities including well and system monitoring, surveillance and well testing planning, monitoring and validation.</p><p>Use system modeling and optimization to identify and progress short- and medium-term production enhancement opportunities. Contribute to well and reservoir reviews.</p><p>Understand daily well performance. Issue short-term production and document production shortfalls in OPEP management system. Participate in Root cause failure analysis techniques and embed the finding within the team.</p><p>Coordinate well intervention activities from planning to execution and post job evaluation.</p><p>Identify and manage well risks. Understand and document the associated surveillance, barriers and mitigation measures.</p><p>Provide clear communication and operational instructions to the field team for site execution.</p><p>Integrate with the projects, wells and subsurface teams for field development.</p><p>Key interactions :</p><p>Internal: Exploration, Upstream</p><p>External: Contractors, Technical Committees</p><p>Notable Working Conditions. Field operational , computer screen use.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Petroleum Engineering or equivalent</li><li>Master s degree (preferred)</li><li>Excellent knowledge of written, read, and spoken English (required) - Arabic - Native (desirable)</li><li>6+ years of relevant experience</li><li>Track record of deadline delivery and result oriented</li><li>Relevant software experience, Prosper, Gap,Pipesim, Foresite, is preferred</li><li>Demonstrated strong experience in the following fields: Experience in well &amp; reservoir management, production operations and completion procedures. Experience in working with multi- disciplinary team Experience in using PETEX IPM suite of tools is an advantage Experience in water shut off in open hole horizontal is a plus</li><li>Self-starter with the ability to multi-task while maintaining priorities</li><li>Ability to work in a multi-disciplinary team environment</li><li>Active listening</li><li>Attention to detail</li><li>Critical thinking</li><li>Judgment and decision making</li><li>Complex problem solving</li><li>Strong interpersonal and communication skills (verbal and written) with proficiency in written and spoken English</li><li>Result oriented with ability to prioritize and deliver</li><li>Computer literacy including MS Office &amp; relevant Petex software is preferable.</li><li>Project Management skills</li><li>Mathematics</li><li>Physics</li><li>Quality control analysis</li></ul>

<p>We are seeking an experienced Business Development Specialist with a strong background in ISO certification services to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal. Lead Generation &amp; Business Development Generate, qualify, and follow up on new business leads. Conduct sales calls and meetings with prospective corporate clients. Promote ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 , and other relevant standards. Develop and maintain strong relationships with prospective and existing clients. Negotiate commercial terms and pricing and drive opportunities through to successful closure. Proposal &amp; Commercial Management Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements. Prepare accurate cost estimates in line with established pricing guidelines. Develop and submit professional commercial proposals to prospective clients. Follow up on proposals and manage the sales process through to contract confirmation. Client Management &amp; Renewals Maintain regular communication with existing clients and ensure a high level of client satisfaction. Manage client relationships in preparation for annual surveillance audits and certification renewals. Drive renewals throughout the three-year certification cycle. Identify and promote opportunities for additional services, including internal auditor training and integrated management systems. Sales Pipeline &amp; Reporting Maintain accurate records of client interactions, opportunities, and pipeline stages in Salesforce . Monitor sales performance and follow up on outstanding opportunities. Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, Commerce, Engineering, or a related discipline.</li><li>5-6 years of overall professional experience in sales or business development.</li><li>2-3 years of experience working with an ISO certification body is strongly preferred.</li><li>Good understanding of ISO certification processes and the purpose of key standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001.</li><li>Proven experience in B2B sales, lead generation, negotiation, and client relationship management.</li><li>Strong communication, interpersonal, and presentation skills.</li><li>Experience using Salesforce or other CRM platforms is an advantage.</li></ul>

<p><b>About the Role: </b>We are launching an exciting new luxury Nikki Beach Resort &amp; Spa in Yiti Bay, Sultanate of Oman and we are seeking an experienced and highly motivated Director of Safety, Security &amp; Protocol (Omani National) to join our pre-opening leadership team for a luxury resort in Muscat. This is a unique opportunity to play a key role in the successful opening of the resort by leading all aspects of safety, security, fire &amp; life safety, and VIP protocol. The successful candidate will work closely with the project team to ensure all security systems, operational procedures, and regulatory requirements are in place before opening, while building a strong culture of safety and service excellence. Key Responsibilities: Lead the planning, development, and implementation of all safety, security, and protocol functions during the pre-opening and operational phases. Ensure compliance with all local laws, regulations, and brand standards related to safety, security, fire &amp; life safety, and emergency preparedness. Work closely with project consultants and contractors to ensure security systems, including CCTV, access control, alarm systems, and emergency equipment, are properly designed, installed, tested, and commissioned. Build strong relationships with government authorities, including the Royal Oman Police, Civil Defense, and other relevant agencies, to facilitate approvals, inspections, and licensing requirements. Develop security policies, emergency response plans, risk assessments, and standard operating procedures. Lead recruitment, training, and development of the Safety &amp; Security team, ensuring operational readiness before opening. Oversee VIP security arrangements and protocol requirements in coordination with government authorities and hotel leadership. Conduct regular audits, drills, investigations, and compliance reviews to maintain a safe and secure environment for guests, colleagues, and visitors. Work closely with all hotel departments to promote a proactive safety culture and support daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications &amp; Experience</b>: Omani National. Minimum 8 10 years of experience in hotel safety and security, with at least 3 years in a senior leadership role. Previous luxury hotel experience is preferred. Pre-opening hotel experience is highly desirable. Strong knowledge of safety management, fire &amp; life safety systems, hotel security operations, and local regulatory requirements. Experience working with government authorities and managing licensing and compliance processes. Proven leadership skills with the ability to build, coach, and motivate high-performing teams. Strong communication, problem-solving, and stakeholder management skills. Excellent command of English; Arabic language skills are highly desirable.</p>

<p>Our client is one of the leading providers of Information and Communication Technology (ICT) to service providers currently looking for Automated Operations Engineer (1st Level Operations Telecommunication Managed Services) We are now looking for an Automated Operations Engineer within the Managed Services Ist-level Operations organization that will support the realization of solutions by providing specialized technical expertise on intelligent network systems. As an Automated Operations Engineer, you will be involved in crafting schema objects (facts, attributes, hierarchies, transformations) to develop application objects. You will also craft and create Bl reports and dashboards, write scripts and programs to automate manual work, and improve operations. This role involves maintaining, debugging, troubleshooting systems and software to ensure maximum efficiency.</p><p>Duties &amp; Responsibilities:</p><ul><li>Be responsible for real-time monitoring alarms and performance information on a 24x7 basis</li><li>Perform initial analysis to identify issues follow by restoration if possible (1st line of Support)</li><li>Perform detection, classification, correlation, and accurate escalation of network incidents according to the agreed escalation matrix.</li><li>Being able to work with a variety of tools</li><li>Be able to perform Alarm Surveillance, Trouble T-icket Management, Change Management Support for 1st Level Service Restoration Activities.</li><li>Be able to manage complaints from Customer Care.</li><li>Be able to ensure Adherence to all Processes.</li><li>Be responsible to escalate within the department / group as well as to service support units (ASP) / supplier partner functions so that service layer may be maintained at specified level.</li><li>Be able to execute Front office activities and routines according to schedules defined by Shift Team Leaders/NOC Manager.</li><li>Be able to send/receive/follow up with trouble reports sent to the delivery units/supplier/customer.</li><li>Be responsible for Remote Service Corrective, Preventive Maintenance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.</li><li>Minimum 2-4 years of experience in Operation &amp; Maintenance implementation, Fault management/ performance management</li><li>Must have experience in working on UOC OSS tools</li><li>Good Multi-Vendor System knowledge</li><li>Proficient command of English is required</li><li>Experience in Performance KPls &amp; CEM KQls will be plus</li><li>Hands-on experience in automation will be advantageous</li><li>Monitoring of all alarms on RAN, Transmission, Core via NMS Nodes when required.</li></ul><p>Professional/Technical Competencies:</p><ul><li>Proficient knowledge of Access, Core, and IP/Transport Networks</li><li>Must be skilled in the network topology, its traffic handling capabilities and traffic characteristics.</li><li>Efficient knowledge of network performance/configuration parameters and their interpretation and use is critical.</li><li>Must be network service/performance focused</li><li>Adept expertise in network operation processes and interfaces</li><li>Advanced knowledge of operating network implementation/integration processes</li><li>Experience in the field of Mobile Network O&amp;M is essential</li><li>Agility and the vigor to work optimally in a fast-paced environment</li><li>The ability to direct a team and do optimum shift workload distribution</li></ul>