وظائف مدير البرامج في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial &amp; operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results &amp; improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>

<p><strong>POSITION DESCRIPTION:</strong> Position Title: Communication &amp; Marketing Manager Reports to: VP People, Technology &amp; Culture Department: People, Technology &amp; Culture Location: Muscat</p><p><strong>JOB PURPOSE:</strong> Lead the development and execution of the organization's internal and external communication, branding, marketing, and stakeholder engagement strategies to strengthen corporate reputation, employer brand, employee engagement, and market presence.</p><p>The role is responsible for developing integrated communication and marketing plans that align with corporate objectives, promote organizational values, enhance stakeholder relationships, and support business growth. The position oversees corporate communications, media relations, digital communications, branding initiatives, marketing campaigns, employee engagement communications, and reputation management while ensuring consistency of messaging across all communication channels.</p><p>The position will act in accordance with the Company s Mission, Vision, Values and Strategies, as well as policies, guidelines, governance requirements, and best international practices, while supporting national objectives and regulatory requirements.</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 2 Total: 2</p><p><strong>KEY RESPONSIBILITIES:</strong> Main tasks and responsibilities</p><ul><li>Develop and implement the corporate communication and marketing strategy aligned with organizational objectives and business priorities.</li><li>Lead the development and implementation of the company s sustainability strategy, ensuring alignment with corporate objectives, ESG commitments, and stakeholder expectations, while promoting sustainability initiatives internally and externally.</li><li>Manage and coordinate the company s social investment and Corporate Social Responsibility (CSR) programs, including community engagement initiatives, partnerships, impact assessment, and communication of social value outcomes to stakeholders.</li><li>Manage internal and external communication plans to ensure consistent and effective messaging across all stakeholder groups.</li><li>Build and maintain strong relationships with key internal stakeholders, external partners, media representatives, and industry influencers.</li><li>Lead the development and execution of corporate branding initiatives to enhance organizational reputation and brand equity.</li><li>Design and manage integrated marketing campaigns across digital, social media, print, and other communication channels.</li><li>Oversee corporate communications including leadership messages, employee communications, newsletters, announcements, presentations, and corporate publications.</li><li>Manage the organization's digital presence, including website content, social media platforms, and other digital communication channels.</li><li>Develop and execute employee engagement communication programs that support organizational culture, change initiatives, and employee experience.</li><li>Monitor media coverage and public perception, identifying opportunities and risks related to corporate reputation.</li><li>Manage media relations activities, including press releases, media briefings, interviews, and crisis communication responses when required.</li><li>Ensure consistency and quality of corporate identity, branding standards, messaging, and visual communications across all platforms.</li><li>Conduct market research, stakeholder analysis, and communication effectiveness assessments to identify opportunities for improvement.</li><li>Measure, analyze, and report communication and marketing performance metrics, providing recommendations for continuous improvement.</li><li>Develop communication strategies to support organizational transformation, technology initiatives, talent management programs, and business projects.</li><li>Manage communication and marketing budgets effectively to maximize value and return on investment.</li><li>Collaborate with cross-functional teams to ensure communication and marketing activities support business objectives and corporate priorities.</li><li>Identify opportunities to enhance communication effectiveness through innovation, digital technologies, and emerging communication platforms.</li><li>Manage external suppliers, agencies, designers, event organizers, and communication service providers as required.</li><li>Ensure compliance with corporate policies, governance requirements, regulatory obligations, and brand standards.</li><li>Support senior leadership in stakeholder engagement activities, executive communications, and strategic messaging.</li></ul><p><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li></ul><p><strong>Soft</strong></p><ul><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li></ul><p><br></p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li><li>Strong knowledge of corporate communications and marketing principles.</li><li>Expertise in digital communication platforms, social media management, and content marketing.</li><li>Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.</li><li>Experience with communication analytics, digital marketing tools, and performance reporting.</li><li>Knowledge of media engagement, reputation management, and crisis communication practices.</li><li>Understanding of branding, corporate identity, and marketing campaign management.</li><li>Ability to develop communication plans, reports, presentations, and executive-level materials.</li><li>Experience managing websites, digital content management systems, and communication technologies.</li><li>ESG (Environmental, Social &amp; Governance) Reporting and Disclosure</li><li>Sustainability Strategy Development and Implementation</li><li>CSR Strategy Development and Program Management</li><li>Social Investment Planning and Community Engagement</li></ul>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation: a small, senior team constructing something genuinely new, from the ground up, to an institutional standard.</p> <p>We are hiring a Corporate Services Officer to be the operational backbone of the office. This is not a role for someone who wants to wait to be asked. The person we are looking for anticipates what is needed, takes ownership of their environment, and delivers a standard of service that reflects the calibre of the institution being built.</p> <h4>What the role covers</h4> <ul> <li>Managing the office environment so that it functions without interruption and presents professionally at all times</li> <li>Receiving and hosting visitors to the standard expected of an international financial institution</li> <li>Booking and administering staff business travel: flights, hotels, ground transport, visas, and itineraries</li> <li>Coordinating inbound visitor logistics including transfers, accommodation, and meeting schedules</li> <li>Providing logistical support for Board and committee meetings, including papers, minutes, and action tracking</li> <li>Procuring office supplies and managing relationships with facilities providers, couriers, and the corporate travel agency</li> <li>Providing flexible support across the Corporate Services team and covering colleagues during absences</li> </ul> <h4>Requirements</h4> <h4>Who we are looking for</h4> <p>At least three years in an office management, executive assistant, or corporate services role. Experience in a customer-facing or front-of-house environment, with a genuine instinct for hospitality. Confident booking and administering corporate travel, applying policy and escalating exceptions appropriately. Strong organiser: comfortable managing multiple workstreams at once without losing the detail. Fluent in Arabic and English, written and spoken.</p> <p>Experience in a regulated financial services or professional services environment is an advantage. So is prior experience in a small firm or build-stage business where the environment moves quickly and the job description does not cover everything.</p> <h4>What this is</h4> <p>This is a founding-team role at an institution that does not exist yet in its finished form. The work is real, the pace is real, and the standard expected is high. If you are looking for a stable, well-defined job in a large organisation, this is probably not it. If you want to be part of building something from the start, and to be trusted to run your part of it properly, this is worth a conversation.</p></p><p></p>

<p>JOB PURPOSE</p> <p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p> <p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p> <p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p> <p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p> <p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p> <p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p> <p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p> <p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p> <p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p> <p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p> <p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p> <p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p> <p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p> <p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p> <p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p> <p> </p> <p> </p> <p>Education: </p> <p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p> <p>Certifications (Preferred): </p> <p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p> <p> Chartered Institute of Procurement &amp; Supply (CIPS) commercial and contract management.</p> <p> Certified Commercial Contracts Manager (CCCM) International Association for Contract &amp; Commercial Management (IACCM/WorldCC).</p> <p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p> <p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p> <p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p> <p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p> <p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p> <p>Experience: </p> <p> Min 15 years of progressive experience in mining, metals, or oil &amp; gas, with at least 5 years in a senior executive commercial role.</p> <p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p> <p> Prior experience in a leadership or people-management role.</p> <p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p>Technical Skills: </p> <p> Commercial &amp; Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p> <p> Offtake &amp; Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p> <p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p> <p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p> <p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p> <p>Soft Skills: </p> <p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p> <p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p> <p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p> <p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p> </p> <p> </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><b>Job Description</b></p> <p>Service Delivery Manager - Oilfield Chemicals</p> <p> </p> <p>Do you like working in collaborative teams and solving critical issues?</p> <p> </p> <p>Do you enjoy being part of a successful team?</p> <p> </p> <p> </p> <p> </p> <p>Join our team</p> <p> </p> <p>Our Oilfield &amp; Industrial Chemicals (OIC) business provides technologies to monitor and control our customers energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.</p> <p> </p> <p>Partner with the best</p> <p> </p> <p> </p> <p> </p> <p>As a Service Delivery Manager Oilfield Chemicals, you will be responsible for:</p> <p> </p> <p>Ensure all activities are carried out according to our non-negotiables and our cultural pillars</p> <p>Constructing business plans incorporating essential market drivers and all obtainable analytics.</p> <p>Oversee the budget and P/L for the area of responsibility</p> <p>Collaborate with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)</p> <p>Ensure flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process</p> <p>Ensure that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed</p> <p>Leadership to Develop team in line with competency and training programs for their respective positions as well as future career plans</p> <p>Leading and driving continuous cost-efficiency alternatives while maintaining excellence in service delivery, Preparation and handling required resources for growth including equipment.</p> <p>Fuel your passion</p> <p> </p> <p><b>To be successful in this role you will:</b></p> <p> </p> <p>Have a Bachelor's degree of Engineering.</p> <p>Have at least 10 years of experience of a technical background in Oilfield Chemicals.</p> <p>Have at least 5 years of experience in a leadership role and multi-country management</p> <p>Have excellent interpersonal and leadership skills.</p> <p>Have an excellent operational background.</p></div></section>

<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking &amp; BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital &amp; Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud &amp; Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project &amp; Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance &amp; Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical &amp; Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering &amp; Lean methodology</li><li>Operational Risk &amp; Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership &amp; Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse &amp; Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting &amp; Financial Analysis</li><li>Contract &amp; SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job Description</h4> <p>The Assistant Manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the Finance / HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What You Will Do</h4> <p><strong>Salary administration and updation of personnel data</strong></p> <p>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time. Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</p> <p><strong>Recordkeeping / Transfers / Terminations</strong></p> <p>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents. Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</p> <p><strong>Security, safety, and custody of passport</strong></p> <p>Keep in safe custody the passports and arrange release to employees as and when required.</p> <p><strong>Government relations</strong></p> <p>Closely partner with government entities relative to Omanization requirements.</p> <p><strong>HR activities</strong></p> <ul> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal and external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> </ul> <p><strong>Others</strong></p> <p>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc. Also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and Administration department.</p> <h4>Required Skills to Be Successful</h4> <ul> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> </ul> <h4>What Equips You for the Role</h4> <ul> <li>Bachelor’s or Master’s degree with specialization in Human Resources or Personnel Management</li> <li>4-6 years of experience as an HR Generalist</li> </ul> <h4>Working Days and Hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market.</p> <p>Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food &amp; Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food &amp; Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit &amp; Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food &amp; Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food &amp; Beverage Oversight</p><ul><li>Provide executive oversight for all Food &amp; Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food &amp; Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound &amp; Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound &amp; Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food &amp; Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People &amp; Culture</p><ul><li>Partner with the People &amp; Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food &amp; Beverage, Executive Assistant Manager (F&amp;B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food &amp; Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food &amp; Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>

<p><h4>Company</h4> <p>Al Futtaim Private Company LLC</p> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team</li> <li>Prepare business and performance reports on a monthly basis and share them with the line manager</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient</li> <li>Monitor and analyse broker performance on a regular basis</li> <li>Support the finance department on credit control related issues</li> <li>Maintain excellent rapport with both internal and external stakeholders</li> <li>Build a strong pipeline of corporate accounts for each quarter</li> <li>Update and maintain all KYC-related documents of the panel broker</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s, Master’s or Diploma</li> <li>Experience: Minimum 5 years in a broker relations role</li> <li>Certification: Insurance certification will be an added advantage</li> <li>Excellent communication and people management skills</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards.</span></span></p><br><span><span>• </span></span><span><span>Develop and implement sales strategies to achieve revenue targets across assigned market segments.</span></span><br><span><span>• </span></span><span><span>Actively source and maintain relationships with existing and potential clients to generate business opportunities.</span></span><br><span><span>• </span></span><span><span>Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings.</span></span><br><span><span>• </span></span><span><span>Prepare and deliver proposals, contracts, and presentations tailored to client requirements.</span></span><br><span><span>• </span></span><span><span>Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours.</span></span><br><span><span>• </span></span><span><span>Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies.</span></span><br><span><span>• </span></span><span><span>Accurately maintain sales reports, client databases (such as Delphi, Opera Sales &amp; Catering), and sales activity logs.</span></span><br><span><span>• </span></span><span><span>Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales &amp; Marketing.</span></span><br><span><span>• </span></span><span><span>Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty.</span></span><br><span><span>• </span></span><span><span>Support the development of junior sales team members and share best practices across the department.</span></span><br><span><span>• </span></span><span><span>Ensure all activities comply with IHG policies, local regulations, and brand standards.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Business, Hospitality, Sales, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment.</span></span><br><span><span>• </span></span><span><span>Strong understanding of the Muscat/Oman hospitality market and key feeder markets.</span></span><br><span><span>• </span></span><span><span>Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure).</span></span><br><span><span>• </span></span><span><span>Excellent communication, presentation, and negotiation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms).</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<p>Senior Sales Manager - FI Relationships Credit Oman | Muscat, Sultanate of Oman.</p><p>The Opportunity We are seeking a results-driven Senior Sales Manager to lead the commercial side of the credit insurance business and Financial Institutions (FIs) relationships. The successful candidate will drive top-line growth, manage strategic relationships with Omani exporting companies, and serve as a key point of contact for banks and financial institutions providing export-related lending to our policyholders. This is a senior, high-visibility role reporting to executive management, with full responsibility for the sales strategy, pipeline, and revenue performance of the company.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Commercial Leadership &amp; Strategy</p><ul><li>Lead, mentor, and develop the Sales Department to consistently meet and exceed annual premium income targets.</li><li>Design and execute the company's sales strategy across sectors and client segments.</li><li>Build a robust pipeline of new business opportunities and oversee the end-to-end sales cycle, from prospecting and underwriting coordination to policy issuance and renewal.</li><li>Monitor market trends, competitor activity, and exporter sentiment to refine commercial propositions.</li></ul><p>Client Relationship Management (Exporters)</p><ul><li>Manage and grow relationships with Omani exporting companies across key sectors (manufacturing, Mining, Agriculture &amp; Fisheries, food &amp; beverage, Renewable Energy, petrochemicals, logistics, SMEs, and others).</li><li>Act as a trusted advisor to exporters, helping them understand and adopt credit insurance as a tool for safer growth into international markets.</li><li>Conduct client meetings, presentations, training sessions, and awareness workshops on trade credit insurance and risk mitigation.</li></ul><p>Banking &amp; Financial Institution Partnerships</p><ul><li>Build and maintain strong working relationships with banks, financing companies, and other financial institutions that provide export-related lending to Omani exporters.</li><li>Promote the use of Credit Oman policies as collateral and risk-mitigation instruments for export finance facilities.</li><li>Coordinate joint marketing initiatives, referral programs, and structured solutions with banking partners.</li></ul><p>Cross-Functional Coordination</p><ul><li>Work closely with the Underwriting, Claims, and Risk teams to ensure seamless client onboarding and service delivery.</li><li>Provide market and client feedback for product development and management.</li><li>Represent Credit Oman in industry events, exporter forums, chambers of commerce activities, and government-led trade missions.</li></ul><p>Reporting &amp; Governance</p><ul><li>Prepare regular sales performance reports, forecasts, and management presentations.</li><li>Ensure full compliance with regulatory requirements, internal policies, and underwriting guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor s degree in business administration, Finance, Insurance, Economics, International Trade, or a related discipline. A master s degree (MBA) or professional qualification (CII, ACII, or equivalent) is a strong advantage.</li><li>A minimum of 10 years of progressive experience in sales, corporate relationships, and business development, with at least 5 years managerial level in credit insurance, trade finance, corporate banking, or commercial insurance.</li><li>Proven track record of leading teams and delivering against ambitious commercial targets.</li><li>Strong existing network within Oman's exporter community and/or local banking and financial sector is highly desirable.</li><li>Solid understanding of trade credit insurance products, export finance, letters of credit, factoring, and international trade mechanics.</li><li>Familiarity with the Omani and GCC regulatory and business environment.</li></ul><p>Skills &amp; Attributes</p><ul><li>Adequate commercial acumen with the ability to translate complex insurance and finance concepts into clear value propositions for clients.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Excellent negotiation, presentation, and stakeholder-management skills at C-suite and board level.</li><li>Analytical mindset with the ability to interpret financial statements, credit risk indicators, and market data.</li></ul>

<p><h4>About the role</h4> <p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p> <p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p> <h4>Responsibilities</h4> <strong>Strategy & marketing leadership</strong><br> <li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li> <li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li> <li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li> <li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li> <li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li> <strong>Campaign management & growth execution</strong><br> <li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li> <li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li> <li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li> <li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li> <li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li> <strong>Analytics, optimization & reporting</strong><br> <li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li> <li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li> <li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li> <li>Present actionable recommendations and performance updates to leadership regularly</li> <li>Continuously optimize campaigns through A/B testing and experimentation</li> <strong>Content, branding & messaging</strong><br> <li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li> <li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li> <li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li> <li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li> <strong>Cross-functional collaboration</strong><br> <li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li> <li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li> <li>Contribute to broader growth strategy discussions and go-to-market initiatives</li> <h4>What makes you a perfect fit</h4> <li>Strategic thinker who connects marketing execution to business outcomes</li> <li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li> <li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li> <li>Creative storyteller capable of building compelling brand and campaign messaging</li> <li>Strong communicator and collaborative leader who works effectively across teams</li> <h4>Required experience & skills</h4> <li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li> <li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li> <li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li> <li>Experience balancing strategic planning with hands-on execution</li> <li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li> <li>Excellent leadership, communication, and project management skills</li> <h4>Preferred experience & skills</h4> <li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li> <li>Background in account-based marketing (ABM) or performance-driven demand generation</li> <li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li> <li>Experience managing cross-functional marketing teams or external agencies</li> <li>Strong branding, storytelling, and positioning capabilities</li> <li>Experience scaling marketing systems in high-growth environments</li> <h4>What does a typical day look like?</h4> <p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p> <li>Review campaign dashboards and optimize active marketing initiatives</li> <li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li> <li>Launch and refine campaigns across paid and organic channels</li> <li>Monitor lead flow, pipeline quality, and funnel conversion performance</li> <li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li> <li>Analyze campaign data and prepare actionable reports and recommendations</li> <p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p> <h4>Key metrics for success (KPIs)</h4> <li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li> <li>Customer acquisition cost (CAC) and marketing ROI</li> <li>Website traffic and conversion rate growth</li> <li>Lead-to-opportunity and opportunity-to-customer conversion rates</li> <li>Paid campaign performance and ROAS</li> <li>Brand visibility, engagement, and audience growth across channels</li> <h4>Interview process</h4> <li>Application review – assessment of experience and role alignment</li> <li>Initial interview – discussion of background, marketing expertise, and growth mindset</li> <li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li> <li>Final interview – leadership and culture fit discussion with the client team</li> <li>Offer & background verification</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> As the Manager&nbsp; Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><p><br> <strong>What’s On Your Plate?&nbsp;&nbsp;</strong></p><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks :&nbsp;</strong></p><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>Qualifications<br><p><strong>Preferred candidates will be:&nbsp;</strong>.</p><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong><br> As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><br><p><br> <strong>What’s On Your Plate? </strong></p><br><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks :&nbsp;</strong></p><br><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>What you need to be successful<br><p><strong>Preferred candidates will be:&nbsp;</strong>.</p><br><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> </p> <p> <strong>Required:</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p> </p> <p> <strong>Preferred:</strong> </p> <p> 4 year college degree.</p> <p> Demonstrated skills in supervising a team.</p> <p> Lodging sales experience.</p> <p> Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Manages the development of a strategic account plan for the demand generators in the market.</p> <p> Manages the property's reactive and proactive sales efforts.</p> <p> Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</p> <p> Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</p> <p> Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position.</p> <p> Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</p> <p> Attends sales strategy meetings to provide input on weekly and overall sales strategy.</p> <p> Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</p> <p> Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</p> <p> Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</p> <p> Serves as the sales contact for customers; serves as the customer advocate.</p> <p> Serves as hotel authority on sales processes and sales contracts.</p> <p> Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</p> <p> Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</p> <p> Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</p> <p> Supports the General Manager by coordinating crisis communications.</p> <p> Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</p> <p> Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</p> <p> Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</p> <p> Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</p> <p> Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives.</p> <p> Interfaces with regional marketing communications for regional and national promotions pull through.</p> <p> Performs other duties, as assigned, to meet business needs.</p> <p> </p> <p> <strong>Building Successful Relationships</strong> </p> <p> Develops strong partnerships with local organizations to further increase brand/product awareness.</p> <p> Develops and manages internal key stakeholder relationships.</p> <p> Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</p> <p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</p> <p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</p> <p><br></p>

<p>The Manager Business Performance Management &amp; Analytics is responsible for leading and governing the Business Division s performance management, business analytics, management reporting, and business planning activities to ensure alignment with the Bank s strategic objectives and business priorities. He/She develops and maintains performance frameworks, scorecards, executive dashboards, portfolio analytics, and business insights that enable effective performance monitoring, informed decision-making, and continuous improvement across the Business Division. The Manager Business Performance Management &amp; Analytics drives performance optimization by leveraging financial and operational data, productivity analysis, forecasting, and business intelligence to identify trends, opportunities, risks, and areas for improvement. Key Accountabilities Manages the division s business performance management framework, ensuring alignment between strategic objectives, key performance indicators, business priorities, and expected outcomes. Develops, monitors, and continuously enhances divisional and departmental scorecards, performance dashboards, and management reporting frameworks. Manages the preparation and coordination of executive management reporting, including CEO dashboards, Executive Management reports, Board submissions, and other management information requirements related to Business performance. Monitors business performance against approved targets and provides timely insights, analysis, and recommendations to support management decision-making and corrective actions. Leads portfolio performance analysis across the Bank s business products, customer segments, programs, channels, and partnerships to identify trends, risks, opportunities, and areas for performance improvement. Translates financial, operational, customer, and business data into meaningful insights and actionable recommendations that support business growth and performance optimization. Manages business planning, forecasting, productivity analysis, and capacity planning activities in coordination with relevant stakeholders. Develops and governs business performance metrics, ensuring the accuracy, consistency, integrity, and reliability of performance information and management reporting. Manages incentive performance tracking and productivity measurement frameworks, ensuring alignment with approved business objectives, performance targets, and applicable policies. Conducts financial and operational performance analysis to assess business results, identify performance gaps, and recommend appropriate improvement actions. Establishes performance governance mechanisms to ensure effective monitoring, accountability, escalation, and follow-up of business priorities, commitments, and performance improvement initiatives. Partners cross functionally to enhance business intelligence, reporting capabilities, data accessibility, and dashboard automation. Identifies opportunities to improve business performance through process optimization, automation, productivity enhancement, and effective utilization of business intelligence and analytics. Supports the development of business cases, feasibility assessments, and performance scenarios by providing relevant financial, operational, and analytical insights. Leverages business intelligence and data visualization tools to enhance the accessibility, quality, timeliness, and effectiveness of management information. Continuously monitors banking industry trends, performance management practices, analytical techniques, and emerging business intelligence capabilities to enhance the Division s performance management practices. Develops, coaches, and motivates employees while fostering collaboration, accountability, analytical thinking, and high performance. Ensures compliance with applicable regulatory requirements, governance frameworks, internal policies, and corporate procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Management, Business Analytics, Economics, Finance, or a related discipline. A Master's degree is preferred.</li><li>Minimum of 5 years of experience in banking, financial services, business performance management, business analytics, strategy, business planning, or a related field.</li><li>Demonstrated experience in performance management, KPI development and monitoring, executive reporting, portfolio analytics, and management information.</li><li>Strong understanding of banking products, customer segments, business performance drivers, financial analysis, and business management practices.</li><li>Proven track record of executing business planning, forecasting, productivity analysis, and performance measurement.</li><li>Hands on experience in business intelligence, dashboarding, data visualization, and management reporting tools.</li><li>Strong analytical capability with the ability to interpret complex financial and operational data and translate findings into actionable business recommendations.</li><li>Demonstrated ability in stakeholder management and communicating performance insights, trends, risks, and recommendations effectively.</li></ul>