وظائف مطاعم - مسقط سلطنة عمان
١١٤ وظائف شاغرة
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. All rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP. The sales are driven to the outlet s full potential and that budget is adhered to. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times. Innovation and new ideas are fostered, collected and communicated to the Head of Department. The growth of internal talent within the outlet is successfully implemented. Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski s DNA values. Support career development by training and assigning multi-tasking. Grow talent in order to present candidates in quarterly Talent Transfer Calls. Give constant feedback to all employees of the outlet. Conduct yearly performance appraisals and TTTT s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Details</span></p><p><font dir="auto" ><font dir="auto" >Al Majed & Jawad (Amjad) LLC, agents for Papa John's Pizza Restaurants Group.</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >To apply for the job, please come directly for the interview (Panza Papa John's Restaurant Al Khuwair - Office, Third Floor)</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Two years of on-the-job training support</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Salary:</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >325 Omani Riyals</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Job requirements:</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Age between 21-30</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Proficiency in English, both spoken and written</font></font></p><p><font dir="auto" ><font dir="auto" >The applicant has not previously participated in a paid training program from the ministry.</font></font></p><p><font dir="auto" ><font dir="auto" >Years of experience should not exceed 3 years</font></font></p></div></section>
<p>About the Role Takamul National Company LLC is looking for energetic, customer-focused, and enthusiastic Crew Members to join our growing restaurant team. As a Crew Member, you will play an important role in delivering excellent customer service, preparing quality food and beverages, and maintaining a clean and welcoming environment for our guests.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Welcome customers with a friendly and professional attitude.</li><li>Take customer orders accurately and process payments through the POS system.</li><li>Prepare food and beverages according to company standards.</li><li>Maintain cleanliness and hygiene in the dining area, kitchen, and service stations.</li><li>Ensure food safety and sanitation standards are followed at all times.</li><li>Restock supplies and assist with inventory as required.</li><li>Support team members during busy periods to ensure efficient operations.</li><li>Handle customer inquiries and resolve minor concerns professionally.</li><li>Follow company policies, procedures, and operational standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate or Diploma.</li><li>Previous experience in restaurants, caf s, or customer service is an advantage but not mandatory.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Friendly, positive, and customer-oriented personality.</li><li>Ability to work in a fast-paced environment.</li><li>Willingness to work flexible shifts, including evenings, weekends, and public holidays.</li><li>Good personal hygiene and grooming standards.</li><li>Team player with a strong work ethic.</li></ul><p>Preferred Skills</p><ul><li>Basic food handling knowledge.</li><li>Cash handling and POS experience.</li><li>Ability to multitask under pressure.</li><li>Strong interpersonal and communication skills.</li><li>Able to work during weekends and holidays.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Senior School qualification or equivalent</li><li>Degree or Diploma in Finance</li><li>Minimum of 1-2 years experience in accounting with at least 1 year in a similar capacity</li><li>Experienced in POS and PMS Systems (Opera / PSMS / Info Genesis / Micros)</li><li>Experienced in Accounting System (SUN System)</li><li>Excellent MS Office skills (Excel, word)</li></ul><p></p></section>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts.</p><p>Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests.</p><p>Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mandarin Oriental Muscat is looking for an Executive Chef to join our culinary team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Job Scope Oversee all operational and administrative aspects of the culinary division as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters. Monitor industry trends and collaborate with internal and external partners in culinary research and development efforts. Formulate and implement procedural guidelines, policies and standards pertaining to the overall food and beverage operations. Included in this are menu design, product specifications, cleanliness and sanitation, and food, labour and operating expenses cost control. Guide and support the culinary team in the implementation and adherence of company standards, processes & systems. Develops standards, processes, and tools to assist in delivering consistent culinary products. Provide visionary leadership and management from development process, product creation through implementation. Encourage proactive, efficient, and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Train, evaluate and schedule all culinary colleagues in accordance with the applicable standards, policies and as per the overall business requirements. To support the Chief Steward in creating and maintain the cleaning and side duty schedules for all positions and ensure compliance and follow through. Support the Chief Steward in overseeing the outside cleaning contractor. Monitor the Catering Company in charge of the staff canteen with regard to food safety and quality and provide feedback and guidance if required. Always supervise the maintenance and cleanliness of the kitchens and stewarding area and carry out daily monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment. To oversee and follow through the food safety standards set by Mandarin Oriental Muscat, Safe & Sound and through the local Muscat Municipality rules and regulation. Work closely with all outlet managers and all Chef de Cuisines to plan menus, prices and promotional events in order to maximize revenue generating opportunities in line with market demands. Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Manager. Collaborate with Materials Management in identifying and sourcing required products. Ensure that Mandarin Oriental, Muscat grooming and appearance standards are implemented and always maintained to reflect an image of professionalism and care. Ensure proper care, security and maintenance of all hotel equipment through attentive supervision. Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly. To ensure that all plating guides are followed according to set dish description, cooking method and presentation image. Ensure plating guides are up to date and distributed appropriately.</p><p>Customer Focus: Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Personally meet potential event guests for menu planning and discussions. Personally monitor and follow through on any requirements of VIP guests and special dietary requirements. Drive and motivate the team to create specific WOW moments to surprise and delight guests throughout the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Are you a master of craft?</li><li>Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?</li><li>Do you embrace a growth mindset?</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an</p><p></p>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re Hiring! MLS Oman is looking for enthusiastic and customer-focused Omani Nationals to join our restaurant team at Waterfront, Qurum.</p><p>Position Details</p><ul><li>Employment Type: Full-time</li><li>Working Hours: 8-hour shifts</li><li>Location: Waterfront, Qurum</li></ul><p>Key Responsibilities</p><ul><li>Welcome and greet guests warmly with a professional approach.</li><li>Manage reservations and seating arrangements.</li><li>Escort guests to their tables and ensure a pleasant dining experience.</li><li>Coordinate with the service team to ensure smooth guest flow.</li><li>Provide excellent customer service and support guest requirements.</li></ul><p>Requirements</p><ul><li>Good communication and interpersonal skills.</li><li>Pleasant personality and professional appearance.</li><li>Customer-focused with a positive attitude.</li><li>Previous hospitality experience is an advantage.</li></ul><p>Interested candidates can share their CVs at: +PHONE_NUMBER8 / +PHONE_NUMBER4 EMAIL_ADDRESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Omani National.</li><li>Good communication and interpersonal skills.</li><li>Pleasant personality and professional appearance.</li><li>Customer-focused with a positive attitude.</li><li>Previous hospitality experience is an advantage.</li></ul><p></p></section>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p> Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>
<p>Have a good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to guests. Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders. Be able to deliver service by understanding the guest requirements. Carry out all tasks in a friendly, courteous and efficient manner. Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue. Be able to process MOHG Gift cards and other non-cash methods of payment. Perform any tasks relating to billing according to hotel standards and cashiering policies. Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications. Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies. Support as required other outlets as assigned by the Restaurant/ Outlet Manager. Any other reasonable tasks as assigned by the Restaurant/ Outlet Manager. Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks. Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Have a natural, warm smile and a friendly and passionate approach towards guests. Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Report guest's preference to superiors and act upon them whenever known.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Job Description Role Summary As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers. What s On Your Plate? Lead and motivate the Acquisition team to meet and exceed targets. Develop and implement team strategies, goals, and objectives. Conduct regular performance reviews and provide feedback and coaching. Drive the acquisition of new restaurant partners through strategic planning and execution. Identify and target potential partners that align with company objectives. Conduct comprehensive market analysis to identify trends and opportunities. Develop innovative acquisition strategies to expand the company's market share. Build and maintain relationships with key stakeholders in the restaurant industry. Represent the company at industry events, conferences, and meetings. Continuously assess and improve acquisition processes and methodologies. Implement best practices to enhance efficiency and effectiveness. Work closely with marketing, operations, and account management teams to ensure cohesive business operations. Coordinate with other departments to align acquisition strategies with overall business goals. Regularly report on team performance, market insights, and acquisition progress. Expected to efficiently handle additional tasks as assigned by the manager. Utilize data-driven insights to inform decision-making and strategy adjustments. Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio. Responsible for expanding the current geography and onboarding vendors from different zones and cities. Secondary Tasks : Assist in developing training materials and programs for new team members. Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis. Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities. Collaborate with the research team to refine data collection and analysis methods. Work with the marketing team to create compelling sales and promotional materials. Ensure that the content is aligned with current market trends and the company s value proposition.</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidates will be: . 5 6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech. Strong people management skills able to inspire, train, and develop high-performing sales teams. Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer<\/p><p><\/p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Coordinating purchasing for the kitchen and stewarding departments with the finance team as per the hotel procedures.</p>
<p>Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</p>
<p>Daily monitoring of the food cost to ensure monthly targets are achieved without undermining the agreed product quality.</p>
<p>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</p>
<p>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</p>
<p>Assist the Food & Beverage Manager with the preparation and conversion of department promotions calendar.</p>
<p>Coordinate together with Food & Beverage Operations with changing programmes and promotions according to seasonality.</p>
<p>In conjunction with the Food & Beverage Manager, coordinate with Sales and Marketing so that all Food and Beverage marketing collateral is prepared in advance.</p>
<p>Ensure that staff scheduling is done effectively and in line with business demands and posted seven (7) days in advance.</p>
<p>Ensure all menus are accurately costed, have standard recipes and presentation photos.</p>
<p>All new menu items to include service staff education and tasting.</p>
<p>Full compliance with local municipality HACCP standards and certification.</p>
<p>In conjunction with the Food & Beverage Manager, look at new potential revenue streams including outside catering opportunities.</p>
<h4>Operations:</h4>
<p>Train and develop the kitchen and stewarding team in the departmental operating standards.</p>
<p>Ensure all kitchen team members are aware of the a.l.c housekeeping & handyman services available to guests and are skilled in upselling them as a preferred supplier.</p>
<p>Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.</p>
<p>Lead and support employees in the achievement of financial, operational, and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.</p>
<p>Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.</p>
<p>Lead daily departmental briefings and monthly employee meetings.</p>
<p>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health, and safety.</p>
<p>Drive the performance of the kitchen and stewarding team members, including completion of performance appraisals, coaching, counselling, and performance management in conjunction with Human Resources.</p>
<p>Ensure the team works within the department with a sales-focused attitude and the team is aware of sales opportunities within the hotel which will assist with the maximization of revenue.</p>
<p>Ensure all team members are aware of all F&B revenue targets as well as food cost targets, and are kept informed of performance results.</p>
<p>Ensure guests are communicated with and assisted in an efficient, warm, and professional manner by all team members.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic, result-oriented Sales Executive – HORECA / Food Services Channel to drive growth and expand our market presence. In this role, you will support the HORECA (Hotels, Restaurants, and Catering) pipelines, ensuring exceptional client service and consistent product distribution. You will collaborate closely with internal buyers, supply chain networks, and finance departments to execute a seamless route-to-market strategy and consistently hit company commercial targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p><strong>Account Strategy</strong>: Assist in building and executing targeted account plans to reliably meet monthly and annual sales quotas.</p></li><li><p><strong>Relationship Management</strong>: Nurture, maintain, and expand strong relationships with key stakeholders, chefs, procurement officers, and food service business owners.</p></li><li><p><strong>Cross-Functional Collaboration</strong>: Partner with internal operations, supply chain, and finance teams to successfully deploy customized client initiatives.</p></li><li><p><strong>Market Intelligence</strong>: Continuously monitor and analyze local market trends, pricing shifts, and customer needs to spot new business pipelines.</p></li><li><p><strong>Business Development</strong>: Proactively generate high-value new sales leads using existing databases and potential industry networks.</p></li><li><p><strong>Marketing & Promotions</strong>: Actively back local and national marketing campaigns to increase brand visibility for our product categories.</p></li><li><p><strong>Reporting</strong>: Prepare and submit structured sales forecasts, performance graphs, and market surveys for internal leadership reviews.</p></li></ol><br><p><strong>Competencies & Requirements:</strong></p><br><ul><li><p><strong>Experience</strong>: Minimum <strong>2 to 6 years</strong> of proven sales experience within the <strong>FMCG industry</strong>, with a strict emphasis on the Food Service and HORECA channels.</p></li><li><p><strong>Sales Track Record</strong>: Validated history of achieving individual and team-level sales targets.</p></li><li><p><strong>Commercial Execution</strong>: In-depth capability to assess commercial performance data and implement effective market penetration adjustments.</p></li><li><p><strong>Soft Skills</strong>: Top-tier negotiation, client pitching, and data interpretation capabilities.</p></li><li><p><strong>Values</strong>: A clear, driving passion for food and a professional commitment to sustainable industry practices.</p></li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Mandarin Oriental Muscat is looking for a <strong>Financial & Cost Accountant</strong> to join our <strong>Finance</strong> team.<p></p>
<p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. </p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p> <strong>Mandarin Oriental Muscat</strong> </p>
<p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p> <strong>Key Responsibilities</strong> </p>
<p>Assist the Assistant Director of Finance and Director of Finance in ensuring all Accounting colleagues understand and follow the company s accounting policies, procedures, and internal control standards.</p>
<ul>
<li>Supervise and monitor the daily operations of the Accounting Department to ensure smooth, efficient, and accurate workflow.</li>
<li>Oversee month-end closing activities, including account reconciliations, account analysis, accruals, journal entries, and preparation of financial statements in accordance with corporate standards and generally accepted accounting principles.</li>
<li>Review and verify journals, journal vouchers, general ledger (GL), and sub-ledger (SL) postings, ensuring balances are accurate and all contra/clearance accounts are cleared at month-end.</li>
<li>Verify daily bank balances, prepare bank reconciliations for approval, and ensure revenue receipts are deposited accurately and on time.</li>
<li>Review the accuracy of General Cashier reports, night audit reports, and hotel revenue transactions, ensuring compliance with established procedures.</li>
<li>Ensure the timely and accurate submission of financial, tax, municipality fee, and license reports, maintaining full compliance with local legislation and company policies.</li>
<li>Maintain an updated and accurate Chart of Accounts within the accounting system.</li>
<li>Supervise the filing, retention, and maintenance of all accounting records and related documentation in accordance with company policy.</li>
<li>Coordinate with internal and external auditors, preparing all necessary documents, reports, and reconciliations for audits.</li>
<li>Ensure compliance with internal control frameworks, including the Control Self-Assessment Questionnaires (CSAQ).</li>
<li>Conduct month-end inventories for all stores (F&B and non-F&B), including regular spot checks for outlets, Spa, and Boutique as per company policy.</li>
<li>Ensure proper stock security, storage conditions, organization, issuance procedures, and stock rotation to maintain operational efficiency and reduce spoilage.</li>
<li>Maintain par stock levels for all inventoried items while minimizing stockholding without compromising hotel operations.</li>
<li>Perform three-way matching of invoices against receiving reports and purchase orders, verify quoted prices against invoice prices, and support Accounts Payable in resolving discrepancies.</li>
<li>Prepare weekly F&B flash reports, month-end cost reconciliations, and assigned balance sheet reconciliations.</li>
<li>Develop, update, and maintain recipe costing for food, beverage, and special menus, ensuring POS and Purchasing systems are aligned for accurate cost reporting.</li>
<li>Review menu costing and support menu engineering initiatives to improve profitability.</li>
<li>Conduct regular spot checks on purchasing, receiving, storing, and issuing procedures to strengthen controls and improve efficiency.</li>
<li>Attend banquet functions and operational activities when necessary to maintain stock control and accuracy.</li>
<li>Maintain close working relationships with the Director of F&B, Executive Chef, and all operational departments to improve cost control, menu pricing, and profitability.</li>
<li>Work closely with the Executive Chef to monitor high-cost food items and support the Food & Beverage team in menu pricing and cost optimization.</li>
<li>Support the planning, recruitment, onboarding, training, development, and performance management of Accounting colleagues.</li>
<li>Supervise, coach, and evaluate Accounting team members, taking appropriate personnel action where required.</li>
<li>Conduct monthly departmental meetings to communicate financial, operational, and company updates.</li>
<li>Assist with forecasting, budgeting, financial planning, and analysis as required.</li>
<li>Identify financial risks, control weaknesses, and profitability improvement opportunities, and escalate them to management.</li>
<li>Maintain thorough knowledge of hotel policies, accounting regulations, and regional compliance requirements.</li>
<li>Demonstrate high professional integrity, confidentiality, and ethical standards, and perform any other duties assigned by the Assistant Director of Finance and/or Director of Finance.</li>
</ul>
<p> <strong>Our commitment to you</strong> </p>
<ul>
<li>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul></div></section>