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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>

<p><h4>About the role</h4> <p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p> <p>This is not a passive account management role.</p> <p>You will be directly responsible for:</p> <ul> <li>Cold email campaign performance,</li> <li>Inbox placement,</li> <li>Deliverability troubleshooting,</li> <li>Campaign optimization,</li> <li>Client communication,</li> <li>And retention.</li> </ul> <p>You’ll work closely with:</p> <ul> <li>The founder,</li> <li>Outreach team,</li> <li>Developers,</li> <li>And operations</li> </ul> <p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p> <p>If you understand cold email beyond basic outreach — including:</p> <ul> <li>Infrastructure,</li> <li>Warm-up,</li> <li>Deliverability,</li> <li>Copy performance,</li> <li>Inbox health,</li> <li>And campaign optimization —</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Client campaign ownership</strong></p> <ul> <li>Act as the primary point of contact for 20–30 active clients</li> <li>Lead client check-ins and performance conversations</li> <li>Manage client expectations and campaign updates</li> <li>Build strong long-term client relationships</li> <li>Proactively identify risks and prevent churn before issues escalate</li> </ul> <p><strong>Cold email campaign performance</strong></p> <ul> <li>Diagnose and optimize underperforming campaigns</li> <li>Troubleshoot:</li> <ul> <li>Deliverability issues</li> <li>Inbox placement problems</li> <li>Domain health</li> <li>Spam issues</li> <li>List quality concerns</li> <li>Low reply rates</li> </ul> <li>Review and optimize:</li> <ul> <li>Subject lines</li> <li>Messaging</li> <li>Sequencing</li> <li>Personalization</li> </ul> <li>Quality-check campaigns before launch</li> <li>Continuously improve campaign performance and outcomes</li> </ul> <p><strong>Deliverability & infrastructure</strong></p> <ul> <li>Manage and optimize:</li> <ul> <li>Warm-up systems</li> <li>Inbox reputation</li> <li>Sending domains</li> <li>DNS setup</li> <li>SPF/DKIM/DMARC</li> </ul> <li>Understand how inbox placement impacts results</li> <li>Troubleshoot technical campaign issues independently when possible</li> <li>Collaborate with technical teams on infrastructure and automation improvements</li> </ul> <p><strong>Copywriting & messaging optimization</strong></p> <ul> <li>Personally write and refine cold email copy</li> <li>Improve:</li> <ul> <li>Open rates</li> <li>Reply rates</li> <li>Positive response rates</li> </ul> <li>Test and iterate messaging based on campaign data</li> <li>Balance personalization with scalability</li> </ul> <p><strong>Processes, SOPs & scaling operations</strong></p> <ul> <li>Build and improve delivery documentation and playbooks</li> <li>Maintain organized workflows and campaign tracking</li> <li>Track:</li> <ul> <li>SLAs</li> <li>Client health</li> <li>Campaign metrics</li> <li>Operational performance</li> </ul> <li>Help create scalable systems as the company grows</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Developers</li> <li>Infrastructure teams</li> <li>Outreach specialists</li> <li>Leadership</li> </ul> <li>Coordinate campaign execution and troubleshooting</li> <li>Report directly to the founder on:</li> <ul> <li>Campaign performance</li> <li>Client risks</li> <li>Retention concerns</li> <li>Operational improvements</li> </ul> </ul> <h4>Required experience & skills</h4> <ul> <li>Experience inside:</li> <ul> <li>Cold email agencies</li> <li>Lead generation companies</li> <li>Outbound sales environments</li> <li>Startup operations</li> </ul> <li>Strong hands-on expertise in:</li> <ul> <li>Cold email strategy</li> <li>Deliverability</li> <li>Inbox placement</li> <li>Warm-up systems</li> <li>Outbound infrastructure</li> </ul> <li>Strong copywriting ability for outbound campaigns</li> <li>Experience troubleshooting:</li> <ul> <li>Spam issues</li> <li>Domain reputation</li> <li>Low-performing campaigns</li> </ul> <li>Technical understanding of:</li> <ul> <li>APIs</li> <li>Automations</li> <li>Workflows</li> <li>Outbound systems</li> </ul> <li>Daily practical use of:</li> <ul> <li>AI tools</li> <li>ChatGPT</li> <li>Claude</li> <li>Automation workflows</li> </ul> <li>Strong communication and client management skills</li> <li>Comfortable operating independently in fast-moving environments</li> </ul> <h4>Nice-to-have experience</h4> <ul> <li>Experience with:</li> <ul> <li>Instantly</li> <li>Smartlead</li> <li>Clay</li> <li>Apollo</li> <li>Lemlist</li> <li>Outreach</li> <li>HubSpot</li> </ul> <li>Familiarity with:</li> <ul> <li>Zapier</li> <li>Make</li> <li>Webhooks</li> <li>Automation systems</li> </ul> <li>Experience scaling outbound systems for startups or agencies</li> <li>Background in SaaS or lead generation environments</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You take ownership instead of waiting for instructions</li> <li>You thrive in startup environments where systems evolve quickly</li> <li>You focus on execution, results, and performance</li> <li>You understand that deliverability is just as important as copy</li> <li>You communicate confidently with founders and executives</li> <li>You can troubleshoot both technical and operational campaign issues</li> <li>You care deeply about client outcomes and retention</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review campaign performance dashboards and inbox health</li> <li>Troubleshoot deliverability or reply-rate issues</li> <li>Optimize copy, targeting, and sequencing</li> <li>Join client calls and provide performance updates</li> <li>Coordinate with outreach and technical teams</li> <li>Launch and QA new campaigns</li> <li>Monitor domain reputation and warm-up systems</li> <li>Update SOPs and operational tracking systems</li> </ul> <p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Client retention and churn reduction</li> <li>Inbox placement and deliverability rates</li> <li>Campaign reply and conversion performance</li> <li>Client satisfaction and relationship health</li> <li>SLA adherence and operational consistency</li> <li>Overall impact on client campaign results</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and direct impact on client outcomes</li> <li>Work closely with startup leadership and technical teams</li> <li>Blend of:</li> <ul> <li>Deliverability</li> <li>Operations</li> <li>Client management</li> <li>Outbound strategy</li> <li>Copywriting</li> </ul> <li>Opportunity to help scale outbound systems and processes</li> <li>Fast-moving environment with strong growth opportunities</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening</li> <li>Interview with founder</li> <li>Final discussion</li> <li>Offer & onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Understand cold email deeply,</li> <li>Know how to improve deliverability and campaign performance,</li> <li>Thrive in startup environments,</li> <li>And enjoy owning client outcomes from end to end,</li> </ul> <p>This role is a strong fit for you.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p> <p>This is not a passive account management role.</p> <p>You will be directly responsible for:</p> <ul> <li>Cold email campaign performance,</li> <li>Inbox placement,</li> <li>Deliverability troubleshooting,</li> <li>Campaign optimization,</li> <li>Client communication,</li> <li>And retention.</li> </ul> <p>You’ll work closely with:</p> <ul> <li>The founder,</li> <li>Outreach team,</li> <li>Developers,</li> <li>And operations</li> </ul> <p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p> <p>If you understand cold email beyond basic outreach — including:</p> <ul> <li>Infrastructure,</li> <li>Warm-up,</li> <li>Deliverability,</li> <li>Copy performance,</li> <li>Inbox health,</li> <li>And campaign optimization —</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Client campaign ownership</strong></p> <ul> <li>Act as the primary point of contact for 20–30 active clients</li> <li>Lead client check-ins and performance conversations</li> <li>Manage client expectations and campaign updates</li> <li>Build strong long-term client relationships</li> <li>Proactively identify risks and prevent churn before issues escalate</li> </ul> <p><strong>Cold email campaign performance</strong></p> <ul> <li>Diagnose and optimize underperforming campaigns</li> <li>Troubleshoot:</li> <ul> <li>Deliverability issues</li> <li>Inbox placement problems</li> <li>Domain health</li> <li>Spam issues</li> <li>List quality concerns</li> <li>Low reply rates</li> </ul> <li>Review and optimize:</li> <ul> <li>Subject lines</li> <li>Messaging</li> <li>Sequencing</li> <li>Personalization</li> </ul> <li>Quality-check campaigns before launch</li> <li>Continuously improve campaign performance and outcomes</li> </ul> <p><strong>Deliverability & infrastructure</strong></p> <ul> <li>Manage and optimize:</li> <ul> <li>Warm-up systems</li> <li>Inbox reputation</li> <li>Sending domains</li> <li>DNS setup</li> <li>SPF/DKIM/DMARC</li> </ul> <li>Understand how inbox placement impacts results</li> <li>Troubleshoot technical campaign issues independently when possible</li> <li>Collaborate with technical teams on infrastructure and automation improvements</li> </ul> <p><strong>Copywriting & messaging optimization</strong></p> <ul> <li>Personally write and refine cold email copy</li> <li>Improve:</li> <ul> <li>Open rates</li> <li>Reply rates</li> <li>Positive response rates</li> </ul> <li>Test and iterate messaging based on campaign data</li> <li>Balance personalization with scalability</li> </ul> <p><strong>Processes, SOPs & scaling operations</strong></p> <ul> <li>Build and improve delivery documentation and playbooks</li> <li>Maintain organized workflows and campaign tracking</li> <li>Track:</li> <ul> <li>SLAs</li> <li>Client health</li> <li>Campaign metrics</li> <li>Operational performance</li> </ul> <li>Help create scalable systems as the company grows</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Developers</li> <li>Infrastructure teams</li> <li>Outreach specialists</li> <li>Leadership</li> </ul> <li>Coordinate campaign execution and troubleshooting</li> <li>Report directly to the founder on:</li> <ul> <li>Campaign performance</li> <li>Client risks</li> <li>Retention concerns</li> <li>Operational improvements</li> </ul> </ul> <h4>Required experience & skills</h4> <ul> <li>Experience inside:</li> <ul> <li>Cold email agencies</li> <li>Lead generation companies</li> <li>Outbound sales environments</li> <li>Startup operations</li> </ul> <li>Strong hands-on expertise in:</li> <ul> <li>Cold email strategy</li> <li>Deliverability</li> <li>Inbox placement</li> <li>Warm-up systems</li> <li>Outbound infrastructure</li> </ul> <li>Strong copywriting ability for outbound campaigns</li> <li>Experience troubleshooting:</li> <ul> <li>Spam issues</li> <li>Domain reputation</li> <li>Low-performing campaigns</li> </ul> <li>Technical understanding of:</li> <ul> <li>APIs</li> <li>Automations</li> <li>Workflows</li> <li>Outbound systems</li> </ul> <li>Daily practical use of:</li> <ul> <li>AI tools</li> <li>ChatGPT</li> <li>Claude</li> <li>Automation workflows</li> </ul> <li>Strong communication and client management skills</li> <li>Comfortable operating independently in fast-moving environments</li> </ul> <h4>Nice-to-have experience</h4> <ul> <li>Experience with:</li> <ul> <li>Instantly</li> <li>Smartlead</li> <li>Clay</li> <li>Apollo</li> <li>Lemlist</li> <li>Outreach</li> <li>HubSpot</li> </ul> <li>Familiarity with:</li> <ul> <li>Zapier</li> <li>Make</li> <li>Webhooks</li> <li>Automation systems</li> </ul> <li>Experience scaling outbound systems for startups or agencies</li> <li>Background in SaaS or lead generation environments</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You take ownership instead of waiting for instructions</li> <li>You thrive in startup environments where systems evolve quickly</li> <li>You focus on execution, results, and performance</li> <li>You understand that deliverability is just as important as copy</li> <li>You communicate confidently with founders and executives</li> <li>You can troubleshoot both technical and operational campaign issues</li> <li>You care deeply about client outcomes and retention</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review campaign performance dashboards and inbox health</li> <li>Troubleshoot deliverability or reply-rate issues</li> <li>Optimize copy, targeting, and sequencing</li> <li>Join client calls and provide performance updates</li> <li>Coordinate with outreach and technical teams</li> <li>Launch and QA new campaigns</li> <li>Monitor domain reputation and warm-up systems</li> <li>Update SOPs and operational tracking systems</li> </ul> <p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Client retention and churn reduction</li> <li>Inbox placement and deliverability rates</li> <li>Campaign reply and conversion performance</li> <li>Client satisfaction and relationship health</li> <li>SLA adherence and operational consistency</li> <li>Overall impact on client campaign results</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and direct impact on client outcomes</li> <li>Work closely with startup leadership and technical teams</li> <li>Blend of:</li> <ul> <li>Deliverability</li> <li>Operations</li> <li>Client management</li> <li>Outbound strategy</li> <li>Copywriting</li> </ul> <li>Opportunity to help scale outbound systems and processes</li> <li>Fast-moving environment with strong growth opportunities</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening</li> <li>Interview with founder</li> <li>Final discussion</li> <li>Offer & onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Understand cold email deeply,</li> <li>Know how to improve deliverability and campaign performance,</li> <li>Thrive in startup environments,</li> <li>And enjoy owning client outcomes from end to end,</li> </ul> <p>This role is a strong fit for you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> <strong>Job title</strong> </p> <p>Specialist Business Intelligence (BI)</p> <p> <strong>Grade</strong> </p> <p> </p> <p> <strong>Stream</strong> </p> <p>RPI </p> <p> <strong>Function</strong> </p> <p>PT&amp;C IDS Information Management &amp; Digital Delivery</p> <p> <strong>Location</strong> </p> <p>Oman Suhar </p> <p> <strong>Budget control</strong> </p> <p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p> <p> <strong>Reporting to</strong> </p> <p>Manager Information Management &amp; Digital Delivery (IMDD)</p> <p> <strong>Direct reports</strong> </p> <p>-</p> <p> <strong>Job purpose </strong> </p> <p>Provides support for the for the successful delivery of Business Intelligence standards and systems, including integration with databases and data warehouses, under delegated authority from Manager Information Management &amp; Digital Delivery, acting as team player for the development of required standards and assigned tasks, by (1) Selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. (2) Ensuring high levels of BI availability through support functions and in-depth testing, and (3) Working with business units to meet their BI requirements in accordance with OQ RPI BI standards; in order to support information Management &amp; Digital Delivery (IMDD) on goals achievements. </p> <p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities</strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Scope </strong> </p> <ul> <li>Business Analysis</li> <li>Transition developed BI systems to the Operations &amp; Support team.</li> <li>Technical Assistance </li> <li>Compliance</li> </ul> <p> <strong> </strong> </p> <p> <strong>Accountabilities:</strong> </p> <p> <strong> </strong> </p> <p> <strong>Business Analysis</strong> </p> <ul> <li>Provides support for the for the successful delivery of Business analysis to gather required BI system requirements. </li> <li>Provides support for the for the successful delivery of Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configuration.</li> </ul> <p> <strong>Transition developed BI systems to the Operations &amp; Support team.</strong> </p> <ul> <li>Provides support for the for the successful delivery of Transition developed BI systems to the Operations &amp; Support team. </li> <li>Provides support for the for the successful delivery performance of enterprise data and BI environments for both external and internal users.</li> <li>Ensure proper configuration management and change controls are implemented for BI.</li> </ul> <p> <strong>Technical Assistance </strong> </p> <ul> <li>Provides support for the for the successful delivery of technical assistance and cross training to other team members.</li> </ul> <p> <strong>Compliance</strong> </p> <p>Design and implement technology best practices, guidelines, and repeatable processes in accordance with OQ BI standards and guidelines.</p> <p> <strong> </strong> </p> <p> </p> <p> <strong>Key interactions</strong> </p> <p>Internal: Assurance, Finance, <span>Commercial - Downstream </span> </p> <p>External: Staffing specialized Contractors, Vendors &amp; Suppliers</p> <p> <strong>Notable Working Conditions. </strong>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <p> <strong>Education requirements</strong> </p> <p>Minimum Qualifications for this position are a bachelor s in computer science, Software Engineering, Information Management Systems, or a related discipline</p> <p> <strong>Language</strong> </p> <p>Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable)</p> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>5+ years of experience in developing reports based on user requirements, including visualization development.</li> <li>Relevant experience implementing enterprise-scale reporting systems, including:<br><ul> <li>Collaborating with users in a requirements analysis role</li> <li>Experience with data warehouse implementations.</li> <li>Strong knowledge of logical and physical data modelling concepts</li> </ul> </li> <li>Experience utilizing SAP technologies and development with SAP BW/BI applications in a bonus.</li> <li>Experience with the SAP Activate Methodology is bonus.</li> <li>SAP Certification in one or more of the following disciplines is a bonus:<br><ul> <li>SAP BW/4HANA, SAP HANA Modelling, SAP Analytics, SAP Business Intelligence </li> </ul> </li> <li>SQL and DW implementation as a bonus experience</li> <li>Use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) is considered a bonus</li> </ul> <p>Soft: </p> <ul> <li>People Managing Skills </li> <li>Understanding of process </li> <li>Corporate affairs management </li> <li>Systems </li> <li>Innovation and trends </li> <li>Excellent business and technical report writing skills.</li> <li>Strong analytical skills, </li> </ul> <p>Technical: </p> <ul> <li>Proficiency with MS Excel, </li> <li>Proficiency with visualizing concepts &amp; skills</li> </ul> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE</strong> </p> <p>To support the department in executing the full scope of the corporate communications function, encompassing public relations, media relations, events, corporate social responsibility (CSR), and stakeholder engagement. The Senior Corporate Communications Specialist takes ownership of assigned workstreams and day-to-day communications activities, ensuring high-quality, timely, and on-brand delivery in line with plans and guidelines set by the Marketing and Communications Director. The role requires a seasoned communications professional who can work with significant autonomy, handle complex tasks, and contribute meaningfully to the team s overall output.</p> <p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> </p> <p>Public Relations &amp; Communications</p> <p> Execute the approved annual PR and communications plan, delivering assigned activities on time and to the standard set by the Marketing and Communications Director.</p> <p> Support the management of the company s public image by drafting, reviewing, and distributing press releases, corporate statements, newsletters, and official communications in Arabic and English.</p> <p> Maintain and regularly update the media contacts database, ensuring strong, ongoing working relationships with journalists, editors, and correspondents.</p> <p> Handle day-to-day media enquiries, preparing initial responses and coordinating with the Marketing and Communications Director for approval and release.</p> <p> Monitor media coverage across print, broadcast, digital, and social platforms daily, compiling coverage summaries and sentiment reports for the review.</p> <p> Assist in preparing communications materials and holding statements during sensitive or crisis situations, under the direction of the Marketing and Communication Director.</p> <p> Coordinate with internal departments to gather accurate information for communications outputs, ensuring factual consistency across all materials.</p> <p>Media Relations &amp; Content</p> <p> Execute activities across the organisation s media calendar, including coordinating interviews, press visits, editorial opportunities, and advertorial placements.</p> <p> Produce media-facing content including press kits, backgrounders, executive bios, fact sheets, and corporate presentations in Arabic and English.</p> <p> Liaise with media buying and advertising agencies on a day-to-day basis, tracking placements, confirming deliverables, and flagging issues to the Marketing and Communication Director.</p> <p> Review creative and media content produced by agencies and suppliers, checking for accuracy, tone, and brand compliance before submission to the final approval.</p> <p> Track and reconcile media spend against approved budgets, maintaining up-to-date records and submitting periodic expenditure reports to the Director.</p> <p> Monitor media landscape developments, emerging platforms, and coverage trends, preparing periodic summaries. </p> <p> Support the identification of media partnership and sponsorship opportunities, preparing initial assessments and proposals for review. </p> <p>Events Management</p> <p> Execute logistical and operational activities across the annual events calendar, including corporate launches, press conferences, community events, exhibitions, and sponsorships.</p> <p> Coordinate with event agencies, venues, production companies, caterers, and other suppliers to ensure smooth, on-time, and on-brand delivery of all events.</p> <p> Manage event timelines, run-of-show documents, and vendor checklists, proactively flagging delays or risks to the Marketing and Communication Director.</p> <p> Liaise with internal departments to coordinate attendance, speakers, collateral, and event-related requirements ahead of each event.</p> <p> Support on-site event management, ensuring all logistics, guest coordination, and brand standards are maintained throughout.</p> <p> Compile post-event reports covering attendance, media coverage, supplier performance, and feedback, submitting findings to the Marketing and Communication Director.</p> <p> Maintain an organised events tracker and a database of vendors, agencies, and venues for reference in future event planning.</p> <p>Corporate Social Responsibility (CSR)</p> <p> Execute assigned CSR activities including community programmes, charitable initiatives, environmental campaigns, and employee volunteering events in line with the approved CSR plan.</p> <p> Coordinate with NGOs, community organisations, and government contacts to support the delivery of CSR partnerships and initiatives as per the plan.</p> <p> Prepare content, social media posts, reports, and collateral related to CSR activities, ensuring accurate and consistent communication of the company s community commitments.</p> <p> Maintain records of all CSR activities, tracking participation, expenditure, and outputs to support periodic impact reporting.</p> <p> Monitor relevant national and regional CSR developments and community initiatives, summarising findings for the department s awareness.</p> <p> Support the preparation of periodic CSR reports by gathering data, drafting sections, and compiling supporting documentation for the review.</p> <p>Stakeholder Management</p> <p> Maintain and regularly update the stakeholder database, including government entities, media contacts, community representatives, corporate partners, and NGOs.</p> <p> Support the execution of stakeholder engagement activities such as briefings, site visits, consultations, and formal correspondence.</p> <p> Draft stakeholder communications including letters, meeting summaries, and follow-up correspondence in Arabic and English for review and approval.</p> <p> Monitor stakeholder feedback and engagement activity, flagging any concerns, emerging sensitivities, or opportunities.</p> <p> Assist in preparing stakeholder relationship updates, engagement logs, and briefing notes for senior leadership.</p> <p> Represent the organisation at community engagements, industry events, and external forums when directed by the Marketing and Communication Director.</p> <p>Reporting &amp; Administration </p> <p> Prepare clear, well-structured performance summaries, activity reports, and dashboards across PR, media, events, CSR, and stakeholder workstreams for review.</p> <p> Track expenditures for assigned activities against approved budgets, submitting timely and accurate expense reports.</p> <p> Maintain organised and up-to-date records of communications assets, vendor contracts, agency briefs, media lists, and event documentation.</p> <p> Assist in preparing presentations, proposals, and briefing materials.</p> <p> Coordinate administrative tasks related to agency management including purchase orders, invoice tracking, and delivery confirmation.</p> <p><br></p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Core Banking &amp; Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management &amp; System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing &amp; Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment &amp; Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor &amp; Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration &amp; Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation &amp; Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills &amp; Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations, Tariffs and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li><li>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</li><li>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</li><li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest logs.</li><li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</li><li>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</li><li>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</li><li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</li><li>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li><li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li><li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li><li>Performs Host Country customs clearances and liaises with Military and Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.</li><li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.</li><li>Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li><li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting and maintaining operation stock levels of 463L pallets, nets and other tie-down equipment located on-site.</li><li>Assists the WPM Custodian with inspecting and certification, record keeping and reporting the receipt and usage requirements.</li><li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li><li>Reports all lost, damaged, destroyed and modified containers to the CCO within 12 hours of discovery.</li><li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li><li>Receives/Ships all containers in JCM within 12 hours of receipt or departure.</li><li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li><li>Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.</li><li>Inspects cargo documentation, conducts Joint Inspections and certifies that cargo is built correctly and airworthy.</li><li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo and baggage.</li><li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Will be required to receive training and operate material handling equipment.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems or other related experience.</p><p>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</p><p>Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.</p><p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p><p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p><p>Ability to travel domestically and internationally.</p><p>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint preferred.</p><p>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the job</p><p><br></p><p>Company Description Oman Global Trading and Investment LLC is a Muscat-based company engaged in diverse trading and investment activities across local and regional markets. The organization focuses on building strong supplier and partner relationships to support sustainable growth and competitive procurement practices. It emphasizes operational efficiency, compliance with local regulations, and responsible sourcing. Team members are encouraged to contribute ideas, support continuous improvement, and help strengthen the company’s position in the market.</p><p>The Procurement Specialist is responsible for executing the end-to-end procurement cycle for Oman Global’s Procurement business unit — from sourcing and supplier qualification through purchase order management, logistics coordination, and trade-finance documentation. The role holder supports the supply of industrial and engineering equipment to the Group’s clients and internal entities, ensuring that goods are sourced competitively, delivered on time, and supported by correct commercial and banking instruments. A key dimension of the role is the preparation and management of trade-finance instruments — in particular Letters of Credit (LC) and Bank Guarantees (BG) — in coordination with the Finance function and the Group’s banking partners. The Specialist works closely with suppliers, freight forwarders, customs brokers, and internal stakeholders to deliver reliable, cost-effective, and compliant procurement outcomes.</p><p><br></p><p><br></p><p>DUTIES &amp; RESPONSIBILITIES</p><p><br></p><p>1. Sourcing &amp; Supplier Management (30%)</p><ul><li>Identify, evaluate, and qualify suppliers for industrial and engineering equipment, spare parts, and services across the unit’s product categories.</li><li>Issue Requests for Quotation (RFQs), obtain competitive quotes, and prepare comparative bid analyses for management review and approval.</li><li>Negotiate pricing, payment terms, delivery schedules, and warranty conditions with local and international suppliers.</li><li>Maintain an approved supplier database, monitor supplier performance, and support periodic supplier evaluation and development.</li><li>Ensure all sourcing activity complies with the Group’s procurement policy, delegation of authority, and approval thresholds.</li></ul><p><br></p><p>2. Purchasing &amp; Order Management (25%)</p><ul><li>Convert approved purchase requisitions into accurate purchase orders, ensuring correct specifications, quantities, pricing, Incoterms, and delivery terms.</li><li>Track open orders from placement to delivery, proactively following up with suppliers to prevent delays.</li><li>Verify supplier invoices and delivery documentation against purchase orders and goods received, and resolve discrepancies.</li><li>Maintain complete and auditable procurement records, including requisitions, quotations, approvals, and correspondence.</li><li>Coordinate with internal stakeholders to confirm technical requirements and clarify specifications before order placement.</li></ul><p><br></p><p>3. Logistics &amp; Shipment Coordination (20%)</p><ul><li>Coordinate inbound logistics with freight forwarders, shipping lines, and customs brokers to ensure timely and cost-effective delivery.</li><li>Arrange and verify shipping documentation, including bills of lading, packing lists, certificates of origin, and commercial invoices.</li><li>Monitor shipments in transit, manage delivery schedules, and coordinate customs clearance and final delivery to site or warehouse.</li><li>Optimise freight cost and consolidation where possible, and minimise demurrage, detention, and storage charges.</li><li>Liaise with warehouse and stores teams to confirm receipt, inspection, and acceptance of delivered goods.</li></ul><p><br></p><p>4. Trade Finance &amp; Banking (15%)</p><ul><li>Prepare and coordinate the issuance of Letters of Credit (LC), ensuring terms align with the purchase contract and supplier requirements.</li><li>Prepare and manage Bank Guarantees (BG), including bid bonds, performance guarantees, and advance payment guarantees, in coordination with Finance.</li><li>Review LC and BG drafts for accuracy, check documents against credit terms, and work to ensure discrepancy-free presentations.</li><li>Liaise with banks and the Finance function on amendments, expiries, and the release or cancellation of trade-finance instruments.</li><li>Maintain a tracker of all active LCs and Bank Guarantees, monitoring values, validity dates, and renewal or release actions.</li></ul><p><br></p><p>5. Coordination, Compliance &amp; Reporting (10%</p><ul><li>Maintain accurate procurement data and prepare periodic reports on purchasing activity, supplier performance, and cost savings.</li><li>Ensure procurement and trade-finance activities comply with applicable Omani regulations, internal controls, and AML/KYC requirements.</li><li>Support internal and external audits by providing complete procurement and documentation trails.</li><li>Coordinate cross-functionally with Finance, Logistics, Stores, and end-user departments to ensure smooth procurement execution.</li></ul><p><br></p><p>REQUIRED QUALIFICATIONS</p><ul><li>Bachelor’s degree in Supply Chain Management, Business Administration, Commerce, Engineering, or a related field.</li><li>Minimum 5 years of relevant experience in procurement, purchasing, or supply chain, preferably within trading, industrial, or oil &amp; gas sectors.</li><li>Practical, hands-on experience with trade-finance instruments, specifically the preparation and handling of Letters of Credit (LC) and Bank Guarantees (BG).</li><li>Working knowledge of Incoterms, international shipping documentation, and customs clearance procedures.</li><li>Proficiency in Microsoft Excel and experience using an ERP procurement module (e.g., Odoo, SAP, or similar).</li><li>Strong negotiation, supplier management, and coordination skills.</li><li>Fluency in English (mandatory); Arabic proficiency is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Commodity Knowledge</b></p><ul><li>Deep understanding of commodity markets (pricing trends, supply-demand cycles, futures/spot markets).</li><li><b>Familiarity with specifications, grades, and quality standards for copper, sulphur, steel, iron ore, and oil &amp; gas.</b></li><li>Ability to evaluate suppliers globally and assess geopolitical risks affecting supply chains.</li></ul><p><b>Negotiation &amp; Contracting</b></p><ul><li>Strong negotiation skills to secure favorable terms in volatile markets.</li><li>Drafting and managing contracts (Incoterms, delivery schedules, penalties, arbitration clauses).</li><li>Vendor relationship management to ensure long-term supply stability.</li></ul><p><b>Financial &amp; Risk Management</b></p><ul><li>Knowledge of hedging strategies and risk mitigation in commodity trading.</li><li>Understanding of currency fluctuations and their impact on procurement costs.</li><li>Budgeting and cost analysis to optimize procurement spend.</li></ul><p><b>Compliance &amp; Legal</b></p><ul><li>Awareness of international trade laws, sanctions, and Omani import/export regulations.</li><li>Ensuring compliance with environmental and safety standards in oil &amp; gas and mining sectors.</li><li>Documentation expertise (letters of credit, shipping documents, customs clearance).</li></ul><p><b>Operational &amp; Analytical</b></p><ul><li>Proficiency in ERP systems (SAP, Oracle) for procurement and inventory management.</li><li>Data analysis to forecast demand and optimize procurement cycles.</li><li>Supply chain management skills to coordinate logistics and warehousing.</li></ul><p><b>Soft Skills</b></p><ul><li>Communication and cross-cultural collaboration (essential for global suppliers).</li><li>Problem-solving under pressure in fast-moving commodity markets.</li><li>Ethical decision-making and transparency in procurement practices.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture &amp; Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance &amp; Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards &amp; CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment &amp; Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight &amp; Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A reputed healthcare organization in Oman is hiring experienced Specialist Doctors for immediate recruitment.</p><p>Specialties Required</p><ul><li>Specialist Internal Medicine</li><li>Specialist General Surgery (Male)</li><li>Specialist Orthopedic Surgery</li><li>Specialist Obstetrics &amp; Gynecology (Indian Female Preferred)</li><li>Specialist Cardiology</li><li>Specialist Anesthesiology</li><li>General Practitioner (Female)</li></ul><p>Job Responsibilities</p><ul><li>Diagnose and treat patients within the respective specialty.</li><li>Provide high-quality patient care following international clinical standards.</li><li>Collaborate with multidisciplinary healthcare teams.</li><li>Maintain accurate patient records and clinical documentation.</li><li>Participate in emergency and on-call duties as required.</li><li>Ensure compliance with hospital policies and quality standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility Criteria</h2><ul><li>MBBS with relevant MD/MS/DNB or equivalent specialization.</li><li>Valid Medical Council Registration.</li><li>Minimum 3 5 years of post-specialization clinical experience (preferred).</li><li>Oman Prometric/MOH License Passed or Eligible to Apply (preferred).</li><li>Excellent clinical knowledge and communication skills.</li></ul><p></p></section>

<p>Are you a qualified Specialist Ophthalmologist seeking a rewarding medical career in the Middle East? Khoula Hospital, a premier tertiary referral hospital under the Ministry of Health (MOH) in Muscat, Oman, is currently hiring Specialist Ophthalmologist. This critical role offers an exceptional career opportunity for an experienced Eye Specialist to deliver high-quality clinical, diagnostic, and surgical eye care in a high-volume healthcare facility.</p><p>Job Location Muscat, Oman</p><p>Benefits &amp; Compensation</p><ul><li>Competitive tax-free salary package OMR 2100 to OMR 2200 per month.</li><li>Accommodation allowance.</li><li>Annual paid leave.</li><li>Comprehensive health insurance.</li><li>Other benefits as per Oman Labor Law.</li></ul><p>Key Skills &amp; Competencies</p><ul><li>Advanced clinical diagnostics and surgical precision in core ophthalmology.</li><li>Proficiency in patient communication and empathetic care.</li><li>Strong decision-making, clinical risk management, and emergency response skills.</li><li>Fluency in English.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications &amp; Certifications</p><ul><li>Basic Medical Degree: MBBS completed from India.</li><li>Postgraduate Qualification: Master s Degree / Post-Graduation in Ophthalmology (MS / MD / DNB ) completed from India.</li><li>Experience: Minimum 3 to 5 years of post-specialization clinical/surgical experience in a recognized secondary or tertiary hospital.</li></ul><p>Interested candidates who meet the qualification criteria are invited to submit their updated CV.</p>

<p>Are you an accomplished Specialist Neurosurgeon seeking a prestigious medical career in the Middle East? Khoula Hospital, the national apex trauma center and premier teaching hospital under the Ministry of Health (MOH) in Muscat, Oman, is recruiting a qualified Specialist in Neurosurgery. As home to the Directorate of Neurosciences, Khoula Hospital is the principal referral center for complex brain, spine, and neurotrauma cases across the Sultanate. In this high-impact role, you will perform emergency neurotrauma interventions, elective cranial and spinal procedures, run diagnostic outpatient clinics, and collaborate with an expert multidisciplinary team.</p><p>Job Location Muscat, Oman</p><p><strong>Desired Candidate Profile</strong></p><p>To meet Oman Medical Specialty Board (OMSB) and Ministry of Health (MOH) licensing requirements, candidates must possess:</p><ul><li>Basic Medical Degree: MBBS from a recognized university in India.</li><li>Postgraduate Specialization: MCh / MS / DNB in Neurosurgery.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization surgical experience in a recognized secondary or tertiary hospital.</li></ul><p>Core Competencies &amp; Technical Skills</p><ul><li>Demonstrated surgical expertise.</li><li>Advanced decision-making and critical management skills under high-pressure emergency situations.</li><li>Ability to thrive in a high-volume, multi-specialty tertiary environment.</li></ul>

<p><h4>Job Description</h4> <p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p> <h4>Principal Accountabilities</h4> <ul> <li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li> <li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li> <li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li> <li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li> <li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li> <li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li> <li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li> <li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li> <li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li> <li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li> <li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li> <li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li> <li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li> <li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li> <li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li> <li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li> <li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li> <li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li> <li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li> <li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li> <li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li> <li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li> <li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li> <li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li> <li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li> <li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li> <li>Safely transports and handles explosives.</li> <li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li> <li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li> <li>Implements, documents, and controls quality, training, environment, and safety programs.</li> <li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li> <li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li> <li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li> <li>Compiles data and submits reports and other correspondence as required.</li> <li>Performs other duties as assigned.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum Requirements</h4> <ul> <li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li> <li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li> <li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li> <li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li> <li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li> <li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li> <li>Will be required to receive training and operate material handling equipment.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>High school diploma or equivalent required.</li> <li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li> <li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li> <li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li> <li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li> <li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred Qualifications</h4> <ul> <li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li> <li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li> </ul></p><p></p>

<p>Shutdown openings for "Lifting Specialist OPAL Approved - Oman Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services !!!</p><p>We have openings for our prestigious client in Oman; they have openings for Lifting Specialist OPAL Approved Oman Location</p><p>PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL &amp; GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>If interested, please send CV &amp; documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of years Gulf Exp:-</p><p>Are you Opal Approved(Yes/No):-</p><p>No of shutdown done:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Highest Qualifications:-</p><p>Age:-</p><p>Below is the open positions: -</p><p>1) Lifting Specialist.</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil &amp; gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p><p>Please inform your friends &amp; colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment</p><p>AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Tel: - +91 22 PHONE_NUMBER4</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL &amp; GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil &amp; gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing &amp; Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills &amp; Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>

<p>Key Responsibilities: Provide safe and effective anesthesia for surgical and diagnostic procedures. Conduct pre-operative assessments and evaluate patients for anesthesia suitability. Administer and monitor general, regional, and local anesthesia as required. Monitor patients vital signs and manage intraoperative complications. Provide post-operative anesthesia care and pain management. Respond promptly to emergency and critical care situations. Maintain accurate medical records and anesthesia documentation. Collaborate with surgeons, nurses, and multidisciplinary medical teams. Follow hospital protocols, patient-safety standards, and infection-control procedures.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li>MBBS or equivalent medical degree.</li><li>Recognized postgraduate qualification in Anesthesia.</li><li>Valid professional medical license/eligibility for the relevant GCC country.</li><li>Relevant clinical experience as an Anesthesia Specialist.</li><li>Strong knowledge of anesthesia techniques, critical care, and emergency management.</li></ul>

<p> <strong>Job Title </strong>Linux OS Administrator (OpenShift and Ansible Specialist)</p> <p> <strong>Department</strong> Enterprise IT Infrastructure </p> <p> <strong>Job Summary</strong> </p> <p>As a Linux OS Administrator specialized in OpenShift and Ansible, you will play a crucial role in maintaining and enhancing our clients' Linux-based infrastructure and deploying applications on OpenShift. You will also be responsible for automating tasks using Ansible, streamlining processes, and ensuring the stability, security, and high availability of systems. Your expertise in both OpenShift and Ansible will be instrumental in optimizing performance, resolving issues, applying security standards, performing OS patching, and supporting our clients' technology needs.</p> <p> <strong>Responsibilities</strong> </p> <p>1. Install, configure, patch, and maintain Linux-based systems to ensure optimal performance, security, and reliability.</p> <p>2. Deploy and manage containerized applications on the OpenShift platform, including setting up pods, services, and routes.</p> <p>3. Monitor system performance and proactively identify and resolve issues to ensure continuous availability of services.</p> <p>4. Collaborate with development teams to troubleshoot any application-related issues on OpenShift.</p> <p>5. Develop, test, and maintain Ansible playbooks for automating various system administration tasks, including software installations, configurations, and updates.</p> <p>6. Implement and maintain security measures to protect systems from unauthorized access, data breaches, and cyber threats, as per the approved Security Standard. This includes configuring controls, setting up access controls, and supporting configuration and system audits.</p> <p>7. Apply security standards and best practices to ensure compliance with industry regulations and company policies.</p> <p>8. Perform regular OS patching and updates to address security vulnerabilities and keep systems up-to-date.</p> <p>9. Perform routine system backups, disaster recovery planning, and system upgrades to keep systems resilient and protected.</p> <p>10. Assist in capacity planning and resource allocation to optimize infrastructure performance.</p> <p>11. Conduct regular security assessments and vulnerability scans to identify and address potential vulnerabilities.</p> <p> <strong>Requirements</strong> </p> <p>1. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</p> <p>2. Proven experience in Red Hat Enterprise Linux (RHEL), and certified RHCE.</p> <p>3. Strong expertise in deploying and managing applications on Kubernetes, and OpenShift.</p> <p>4. Proficiency in automation using Ansible, including creating playbooks, roles, and modules.</p> <p>5. Solid understanding of networking concepts, TCP/IP, DNS, and firewall configurations.</p> <p>6. Experience with containerization technologies and container orchestration.</p> <p>7. Knowledge of scripting languages (e.g., Bash, Python) to automate tasks and create custom solutions.</p> <p>8. Experience in OS monitoring tools, and commands.</p> <p>9. Excellent problem-solving skills and ability to work well under pressure in a fast-paced environment.</p> <p>10. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.</p> <p> </p> <p> <strong>Technical Experience </strong> </p> <p>1. Experience with cloud platforms like AWS, Azure, or Google Cloud.</p> <p>2. Familiarity with other containerization platforms such as Docker Swarm or Kubernetes.</p> <p>3. Red Hat Certified Specialist in Ansible Automation.</p> <p>4. Red Hat Certified OpenShift Administrator.</p> <p> </p> <p> </p>