وظائف أخصائى تخاطب في سلطنة عمان

<p>1. JOB DETAILS: Position Title: Research Administrator Reports to: Dean of Research and Innovation Department: Research and Innovation 2. JOB PURPOSE: The Research Administrator provides operational and administrative support for the effective implementation of the University s research and innovation activities. The role ensures efficient coordination of research processes, funding administration, compliance tracking, and documentation, supporting faculty and leadership in delivering high- quality, compliant, and impactful research aligned with institutional strategy and accreditation requirements. 3. KEY ACCOUNTABILITIES: Description Research Administration &amp; Coordination Coordinate day-to-day research activities across colleges and research units. Maintain centralized records of research projects, grants, and outputs. Support the implementation of research workflows, SOPs, and procedures. Act as the first point of contact for faculty on research-related administrative matters. Grant &amp; Funding Administration Support the preparation, submission, and tracking of research proposals. Maintain a database of funding opportunities (local and international). Track grant approvals, contracts, and disbursements. Coordinate communication with funding agencies (e.g., R&amp;IA, international bodies). Research Compliance &amp; Ethics Support submission and tracking of research ethics applications. Maintain records of ethics approvals, renewals, and compliance requirements. Ensure documentation aligns with institutional policies and regulatory frameworks. Assist in preparing compliance reports for audits and accreditation (e.g., ISA). Research Quality &amp; Compliance Ensure research activities comply with institutional quality standards and regulatory requirements. Oversee ethical review frameworks and research compliance mechanisms. Support internal and external research audits, reviews, and accreditation requirements. Data Management &amp; Reporting Maintain up-to-date research databases (publications, grants, citations, KPIs). Support preparation of periodic research reports and dashboards. Ensure accuracy and completeness of data for ranking, accreditation, and reporting. Assist in data collection for national indicators (e.g., MoE, QS, THE). Research Events &amp; Capacity Building Support Coordinate logistics for research workshops, seminars, and training programs. Support organization of conferences and research-related events. Assist in communication and promotion of research initiatives. Documentation &amp; Process Support Maintain organized records of research policies, procedures, and templates. Support implementation of standardized research workflows and systems. Assist in tracking action items from research committees and meetings. Communication &amp; Stakeholder Support Liaise with faculty, research centres, finance, HR, and external partners. Facilitate communication between researchers and administrative units. Provide guidance to staff on research processes, templates, and requirements. Authority &amp; Decision-Making (Delegated) Operates under supervision of the Assistant Dean / Dean of Research and Innovation. Responsible for coordination, tracking, and administrative execution. No authority for financial approvals or policy decisions. Escalates issues related to compliance, delays, or risks. Key Performance Indicators (KPIs) % of research data accuracy and completeness Timeliness of research reporting and submissions Number of proposals supported and tracked Turnaround time for administrative processing (ethics, submissions, reports) Compliance tracking accuracy (ethics, funding, documentation) Number of funding opportunities circulated to faculty Faculty satisfaction with research administrative support Contribution to accreditation and ranking data submissions.</p><p><strong>Desired Candidate Profile</strong></p><p>4. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Education Bachelor s degree (Master s preferred) in a relevant field (e.g., Business Administration, Research Management, Engineering, Science). 5. COMPETENCIES: Strong organizational and administrative skills High attention to detail and data accuracy Understanding of research processes and funding mechanisms Ability to manage multiple tasks and deadlines Strong communication and coordination skills Proficiency in Excel, databases, and reporting tools Familiarity with research systems (e.g., Scopus, ORCID, RIMS) is an advantage. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food &amp; Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food &amp; Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food &amp; Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food &amp; Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food &amp; Beverage leadership.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe &amp; Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe &amp; Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food &amp; Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food &amp; Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>