وظائف مدير تكاليف في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>10 year of relevant industry experience</span></p><br><p><span>5 years of international experience&nbsp;</span></p><br><p><span>Hands on experience in performing critical and complex critical lift</span></p><br><p><span>Suitable experience in handling and managing site rigging teams&nbsp;</span></p><br><p><span>Through knowledge on LOLER, BS standards and ASME requirements</span></p><br><p><span>Ability to understand and comprehend engineering analysis.</span></p><br><p><span>Ability to develop lift plan based on engineering inputs for complex critical lifts.</span></p><br><p><span>Exposure on working with high capacity cranes 500 MT capacity and above&nbsp;</span></p><br><p><span>Tandem lifts with minimum of 4 cranes</span></p><br><p><span>Appointed person certification</span></p><br><p><span>Technical diploma</span></p><br><p><span>Proper understanding of technical aspects associated such as UC, SBC, DAF&nbsp;</span></p><br><p><span>Ability to communicate with customer</span></p><br><p><span>Preferred&nbsp;</span></p><br><ol><li><span>LEEA foundation course&nbsp;</span></li><li><span>Familiarization with operations such as&nbsp;</span></li></ol><ul><li><span>Flipping</span></li><li><span>Roll up</span></li><li><span>Shore to vessel crane operations</span></li><li><span>Tailing operations &nbsp;</span></li></ul><ol><li><span>Experience with Qatar Energy</span></li><li><span>QE approved lifting specialist&nbsp;</span></li><li><span>Fab yard experience and exposure to pancake handling and panel roll up</span></li><li><span>Equipment erection experience.</span></li></ol> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced <b>Operations Manager</b> to manage the day-to-day operations of our recruitment agency in Oman. The successful candidate will be responsible for overseeing recruitment operations, coordinating with clients and internal departments, and ensuring the smooth execution of recruitment projects from manpower requisition to candidate deployment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage overall operations of the recruitment agency.</li><li>Lead and supervise the operations team to achieve business objectives.</li><li>Coordinate with recruiters, clients, and internal departments.</li><li>Ensure timely execution of recruitment projects and manpower deployment.</li><li>Monitor CV screening, candidate processing, documentation, and visa procedures.</li><li>Manage client requirements, job orders, and operational workflows.</li><li>Track recruitment progress and prepare operational reports.</li><li>Ensure compliance with company policies and Oman labour regulations.</li><li>Identify process improvements to increase operational efficiency.</li><li>Resolve operational issues and maintain high service quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Minimum <b>7–8 years of experience</b> in recruitment agency operations.</li><li>Proven experience managing end-to-end overseas recruitment processes.</li><li>Strong leadership, team management, and organizational skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to manage multiple recruitment projects simultaneously.</li><li>Strong problem-solving and decision-making skills.</li><li>Good knowledge of recruitment documentation and operational procedures.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li><b>Male candidates only.</b></li><li><b>Indian nationality preferred.</b></li><li><b>Age up to 40 years.</b></li><li>Basic English communication skills.</li></ul><p>Employment Details</p><ul><li><b>Position:</b> Operations Manager</li><li><b>Location:</b> Oman</li><li><b>Salary:</b> OMR 400 per month</li><li><b>Accommodation:</b> Provided by the company</li><li><b>Working Hours:</b> 10 hours per day</li><li><b>Weekly Off:</b> Friday</li><li><b>Employment Type:</b> Full-Time</li><li><b>Visa:</b> Employment Visa provided</li><li><b>Overtime:</b> As per company policy</li></ul><p><br></p></div>

<p>Monitor daily cash flow and fund requirements. Manage liquidity and optimize working capital. Review and monitor monthly bank reconciliation statements. Prepare and maintain loan schedules and related documentation. Analyze bank charges and recommend cost-saving initiatives. Support annual financial closing and external audit activities. Prepare MIS reports for management. Handle Letters of Credit (LC), Local Documents (LD), and other banking instruments. Process and monitor vendor and operational payments. Coordinate with banks regarding credit facilities, banking limits, and treasury matters. Build and maintain strong relationships with financial institutions and internal stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered Accountant (CA) Mandatory</li><li>15 years of experience in Treasury, Finance, or Banking Operations</li><li>Strong knowledge of cash flow management, treasury controls, and banking facilities</li><li>Experience in loan management, bank reconciliations, and financial reporting</li><li>Proficiency in ERP systems and Microsoft Excel</li><li>Excellent analytical, communication, and problem-solving skills</li></ul>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food &amp; Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food &amp; Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food &amp; Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food &amp; Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food &amp; Beverage employees.</li><li>Attends and actively contributes to weekly Food &amp; Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food &amp; Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>

<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<p>The Project Manager shall be responsible for the overall planning, execution, supervision, coordination, and successful delivery of wastewater projects contracts. The role involves leading multidisciplinary teams, managing budgets and schedules, ensuring regulatory compliance, maintaining stakeholder coordination, and achieving contractual performance objectives in line with organizational goals.</p><p>The Project Manager shall be responsible for the overall management, coordination, and successful delivery of all ongoing and planned wastewater projects and contracts, from the initial planning stage through to project handover. This shall include ensuring the provision of all necessary support required for effective operations and maintenance. The responsibilities shall include, but not be limited to, the following:</p><ul><li>Providing overall leadership and direction to the NDS project team &amp; OE</li><li>Ensure projects are delivered safely, on time, within budget, and in compliance with contractual requirements.</li><li>Monitoring project progress, budget, KPIs, and contractor performance.</li><li>Administer and manage contracts in accordance with approved terms and conditions.</li><li>Review variations, claims, cost estimates, and financial implications of proposed changes.</li><li>Monitor project budgets, cash flow, and expenditure control.</li><li>Oversee design reviews, technical submissions, method statements, and engineering deliverables.</li><li>Ensure compliance with statutory, environmental, and regulatory requirements.</li><li>Provide strategic guidance on optimization, rehabilitation, and expansion projects.</li><li>Act as the primary point of contact between Client, Contractors, Consultants, and Regulatory Authorities.</li><li>Attend and lead progress meetings, technical reviews, and coordination sessions.</li><li>Prepare and submit executive reports to senior management and committees.</li><li>Identify opportunities for cost optimization and operational efficiency improvements.</li><li>Lead value engineering initiatives and long-term strategic planning for wastewater infrastructure.</li><li>Evaluate feasibility, return on investment, and lifecycle cost analysis for</li><li>Provide guidance and mentoring to engineering and operations staff.</li><li>Ensure proper documentation, reporting, and record keeping.</li><li>Perform any other duties assigned by NDS management as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Civil / Mechanical / Electrical Engineering or equivalent.</li><li>Minimum 20 - 25 years of overall professional experience.</li><li>At least 15 - 18 years experience in wastewater projects.</li><li>Proven experience in managing large scale contracts and/or construction supervision of wastewater systems.</li><li>The Experience should be but not limited to the Water reclamation plant /Sewage Treatment Plant, Sewer Network, TSE Network &amp; Emergency outfall.</li><li>Well versed knowledge with ORACLE project management and costing module.</li><li>Strong knowledge of contract management, procurement procedures, and project controls.</li><li>Professional certifications such as PMP, PRINCE2, or equivalent will be an added advantage.</li><li>Strong leadership, decision making, and stakeholder management skills.</li><li>Excellent communication, negotiation, and reporting abilities.</li><li>Strong analytical, financial management, and risk assessment capabilities.</li><li>Good understanding of HSE regulations, statutory requirements, and quality management systems (ISO standards).</li></ul>

<p>Job Description Role Summary As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers. What s On Your Plate? Lead and motivate the Acquisition team to meet and exceed targets. Develop and implement team strategies, goals, and objectives. Conduct regular performance reviews and provide feedback and coaching. Drive the acquisition of new restaurant partners through strategic planning and execution. Identify and target potential partners that align with company objectives. Conduct comprehensive market analysis to identify trends and opportunities. Develop innovative acquisition strategies to expand the company's market share. Build and maintain relationships with key stakeholders in the restaurant industry. Represent the company at industry events, conferences, and meetings. Continuously assess and improve acquisition processes and methodologies. Implement best practices to enhance efficiency and effectiveness. Work closely with marketing, operations, and account management teams to ensure cohesive business operations. Coordinate with other departments to align acquisition strategies with overall business goals. Regularly report on team performance, market insights, and acquisition progress. Expected to efficiently handle additional tasks as assigned by the manager. Utilize data-driven insights to inform decision-making and strategy adjustments. Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio. Responsible for expanding the current geography and onboarding vendors from different zones and cities. Secondary Tasks : Assist in developing training materials and programs for new team members. Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis. Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities. Collaborate with the research team to refine data collection and analysis methods. Work with the marketing team to create compelling sales and promotional materials. Ensure that the content is aligned with current market trends and the company s value proposition.</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidates will be: . 5 6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech. Strong people management skills able to inspire, train, and develop high-performing sales teams. Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</p>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p>&nbsp;Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

<p>JOB SUMMARY Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.</p><p>CORE WORK ACTIVITIES</p><p>Managing Hygience and Food Safety Operations</p><p>Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&amp;B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree</p>

<p>The FM will handle the Finance &amp; Accounts function by overseeing financial planning, budgeting, reporting, cash flow management, and cost control across production and project operations. Ensure compliance with GCC VAT and statutory regulations while providing accurate financial analysis and strategic insights to support the Managing Partner in informed business decision-making.</p><p><b>Key Responsibilities</b></p><ul><li>Manage fund planning, cash flow, and overall financial operations of the company.</li><li>Prepare and analyze financial statements and MIS reports for management.</li><li>Ensure compliance with GCC VAT regulations and other statutory requirements.</li><li>Prepare annual budgets, financial forecasts, and monitor budget performance.</li><li>Manage working capital to support business operations and projects.</li><li>Oversee project/production costing and implement cost control measures.</li><li>Monitor project profitability, subcontractor payments, and contract billing.</li><li>Lead and supervise the finance team, ensuring accurate and timely financial reporting.</li><li>Provide financial analysis and strategic reports to support management decision-making</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<p>Muscat Oman Posted 2 hours ago Active Consolidated Shipping Services Group Key Responsibilities Drive business development and ensure volume with revenue growth. Expand the current books of business and increase support from the existing customers. Generate the brand image and value of CSS and offer clear value proposition to customers.</p><p>CSS Product Portfolio to be offered to Customers:</p><p>Ocean Freighting - Export, Import and X-Trade Sales (both FCL &amp; LCL)</p><p>Air Freighting Export, Import and X-Trade Sales</p><p>Warehousing &amp; Distribution &amp; 3PL (Crating/Lashing, Exhibition, Last Mile Delivery)</p><p>Customs Clearance &amp; Transportation - Both Export and Import for Ocean and Air shipments.</p><p>Break Bulk / ODC shipments</p><p>Sales related Job activities:</p><p>Sales and Business Development: To achieve target of both revenue and volume with constant endeavor to meet and on-board new customers. Also, to ensure increasing the share of wallet with the existing accounts month on month.</p><p>MIS market analysis and reporting</p><p>Controlling Credit for existing and future customers</p><p><strong>Desired Candidate Profile</strong></p><p>10+ years of proven, progressive experience in sales and business development within the freight forwarding and logistics industry, with a minimum of 5 years successfully operating in the Oman market. Deep, comprehensive knowledge of global freight forwarding and experience in selling air, sea, and land freight solutions. Ability to build strong customer relationships with the ability to negotiate and drive for results.</p>

<p>The Project HSE Lead will act as the focal point for all Health, Safety, and Environmental (HSE) matters related to project activities within the fabrication yard. The role ensures full compliance with COMPANY (e.g., Qatar Energy/Aramco) HSE requirements, local statutory regulations, and CONTRACTORs HSE Management System while supporting safe and efficient project execution. Primary responsibilities include:</p><ul><li>Assist in the development and execution of the Project HSE Plan, Emergency Plan etc. ensuring alignment with COMPANY standards.</li><li>Provide expert advice to Project Management, Construction Managers, and Supervisors on HSE issues and risk control measures.</li><li>Monitor, audit, and report on HSE performance, including weekly reports to COMPANY.</li><li>Facilitate HSE training, awareness programs, and competency development for yard personnel.</li><li>Conduct risk assessments, HAZID reviews.</li><li>Investigate incidents, near misses, and unsafe conditions; identify root causes and establish corrective/preventive measures.</li><li>Address COMPANY observations promptly and support third-party / client audits.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 15 years of HSE experience in heavy fabrication yards, oil &amp; gas, offshore structures, or EPC projects, with at least 5 years in a leadership role.</p><p>Previous exposure to Saudi Aramco projects, QE or other major offshore clients in Lead role</p><p>Proven experience in managing HSE systems for large-scale fabrication, lifting, welding, and offshore loadout operations.</p>

<p><b>URGENT HIRING MANAGER – PRODUCTION</b></p><p><br></p><p><br></p><p>Location: Oman</p><p><br></p><p>Salary: 800–1000 OMR (Approx. 2,00,000–2,50,000)</p><p><br></p><p>Education: Bachelor's/Master's in Food Technology or Engineering</p><p><br></p><p>Experience: 8–12 Years</p><p><br></p><p><br></p><p><b>Requirements:</b></p><p><br></p><p>Experience in Manufacturing / FMCG / Spices Industry</p><p><br></p><p>Strong Production &amp; Team Management Skills</p><p><br></p><p>Knowledge of Quality, Safety &amp; Process Improvement</p><p><br></p><p><br></p><p><b>Benefits:</b></p><p><br></p><p>HRA Included in Salary Package</p><p><br></p><p>Annual Leave + Return Ticket</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's/Master's in Food Technology or Engineering Experience: 8 12 Years Requirements: Experience in Manufacturing / FMCG / Spices Industry Strong Production &amp; Team Management Skills Knowledge of Quality, Safety &amp; Process Improvement</p>

<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> <p>Preferred candidates will have:</p> <ul> <li>Fluency in both languages Arabic and English is a must</li> <li>Bachelor s Degree in Business Administration or any other related field</li> <li>Minimum of 5+ years experience in B2B Sales / Account Management</li> <li>Proficient Data Analysis, Excel &amp; Reporting Skills</li> <li>Negotiation &amp; Stakeholder Management Skills</li> <li>Ability to meet deadlines and be flexible in working</li> <li>Confident communication skills (Written and Verbal)</li> </ul>

<p>Lead and oversee either of the construction projects, like residential, commercial, hotels, hospital or infra. · Manage the overall project cost centre, including profit & loss (P&L) responsibilities, to ensure financial efficiency. · Has handled end-to-end construction projects.</p><p><br></p><p>Previous work experience in the Middle East is essential. · Strong leadership skills with stability.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s Degree in Civil Engineering is required; PMP certification is desirable.</p>

<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Preferred candidates will have:</p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor s Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel &amp; Reporting Skills</li><li>Negotiation &amp; Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul>

<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food &amp; Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food &amp; Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit &amp; Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food &amp; Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food &amp; Beverage Oversight</p><ul><li>Provide executive oversight for all Food &amp; Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food &amp; Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound &amp; Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound &amp; Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food &amp; Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People &amp; Culture</p><ul><li>Partner with the People &amp; Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food &amp; Beverage, Executive Assistant Manager (F&amp;B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food &amp; Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food &amp; Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>