وظائف مدير العمليات - مسقط سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. What's on your plate? Own operational performance across the Local Shops ecosystem Lead the day-to-day execution of the ground Operations. Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores. Own Shopper Cost (CPO) efficiency &amp; workforce optimization Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality. Lead assortment availability &amp; parity Oversee end-to-end assortment governance including: Accurate assortment scanning and new SKU onboarding. Promo and price parity across platforms. SFTP data accuracy and stock feeds reliability. Efficient manual stock update processes by ground teams. Drive initiatives to achieve and sustain high availability and assortment quality. Drive vendor operational performance &amp; compliance Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience. Optimize store fulfillment &amp; preparation efficiency Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow. Own cross-functional alignment with Logistics &amp; Commercial teams Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure: Logistics models and prep-time strategies are optimized. Vendor Monitoring Rules are properly configured. Operational risks are proactively mitigated before impacting performance or growth. Lead operational planning, launches &amp; risk management Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders. Build scalable processes &amp; develop high-performing teams Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Did We Order ? Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement. Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively. Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments. Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><p></p></section>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <p> <strong>Role Summary</strong> </p> <p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p> <p> <strong>What's on your plate?</strong> </p> <p>Own operational performance across the Local Shops ecosystem</p> <ul> <li> <p>Lead the day-to-day execution of the ground Operations.</p> </li> <li> <p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p> </li> </ul> <p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p> <ul> <li> <p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p> </li> </ul> <p>Lead assortment availability &amp; parity</p> <p>Oversee end-to-end assortment governance including:</p> <ul> <li> <p>Accurate assortment scanning and new SKU onboarding.</p> </li> <li> <p>Promo and price parity across platforms.</p> </li> <li> <p>SFTP data accuracy and stock feeds reliability.</p> </li> <li> <p>Efficient manual stock update processes by ground teams.</p> </li> <li> <p>Drive initiatives to achieve and sustain high availability and assortment quality.</p> </li> </ul> <p>Drive vendor operational performance &amp; compliance</p> <ul> <li> <p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p> </li> </ul> <p>Optimize store fulfillment &amp; preparation efficiency</p> <ul> <li> <p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p> </li> </ul> <p>Own cross-functional alignment with Logistics &amp; Commercial teams</p> <ul> <li> <p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p> </li> <li> <p>Logistics models and prep-time strategies are optimized.</p> </li> <li> <p>Vendor Monitoring Rules are properly configured.</p> </li> <li> <p>Operational risks are proactively mitigated before impacting performance or growth.</p> </li> </ul> <p>Lead operational planning, launches &amp; risk management</p> <ul> <li> <p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p> </li> </ul> <p>Build scalable processes &amp; develop high-performing teams</p> <ul> <li> <p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order ?</strong> </p> <ul> <li> <p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p> </li> <li> <p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p> </li> <li> <p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p> </li> <li> <p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p> </li> <li> <p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p></li></ul></div><p></p></section>

<p><h4>Job identification</h4> <p>33810</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/25/2026 11:20 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>05/31/2026 11:20 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To lead and manage employee welfare services and public relations functions by ensuring effective coordination of internal services, external stakeholder engagement, and employee well-being initiatives, while enhancing organizational reputation and providing a supportive, compliant, and efficient workplace environment. ROLES AND RESPONSIBILITIES Contribute to the development and implementation of Employee Welfare and Public Relations strategies aligned with the Corporate Services Directorate s objectives. Ensure integration and alignment with HR, Safety &amp; Security, and other corporate functions. Lead the department through effective planning, governance, and performance management. Manage and develop the team through recruitment, coaching, performance management, and succession planning. Foster a high-performance culture and ensure capability development across welfare and Public Relation functions. Oversee daily operations of Employee Welfare and Public Relations services. Ensure efficient delivery of employee services, administrative coordination, and stakeholder engagement. Align processes and workflows to meet organizational performance targets. Manage employee welfare programs including: o Medical insurance and benefits. o Social and engagement activities. o Awareness and well-being campaigns. Manage all travel requirements within OIA to achieve high quality service delivery. Promote work-life balance initiatives (flexible work, leave planning, etc.). Continuously assess and improve employee experience and workplace satisfaction. Manage relationships with government entities, embassies, and Internal and external stakeholders. Oversee processing of visas, permits, and official documentation. Represent the organization in external forums and coordinate public-facing activities. Oversee central administrative services such as: o Manage vehicle usage and maintenance schedules in line with OIA policy. o Manage drivers duties and schedules to ensure operational efficiency. o Hospitality and office support services. o Document handling and archiving. Ensure timely and efficient support across departments. Ensure smooth onboarding of foreign OIA new joiners through governmental documentation and transaction support. Develop and manage departmental budgets. Monitor financial performance and ensure expenditure aligns with approved limits. Develop, implement, and monitor policies and procedures related to welfare and Public Relations. Ensure compliance with organizational, regulatory, and legislative requirements. Maintain high standards of health, safety, and quality. Coordinate with HR, Facilities, and Safety teams to ensure: o Safe and hygienic workplace standards. Consistent employee experience across locations. Negotiate and manage relationships with vendors and service providers. Explore partnerships to enhance employee services and public engagement. Identify opportunities to improve systems, processes, and service delivery. Drive innovation, cost efficiency, and operational effectiveness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Qualifications Bachelor s degree in Human Resources Management, Social Sciences, Business Administration, or any relevant field. Master s degree is a plus Professional Qualifications Any Employee Welfare Relevant Certificate/Training Work Experience 11 to 13 years of related work experience</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>HIRING: HR Executive Leading Organization (Muscat, Oman) On behalf of our client, a leading organization in Muscat, we are inviting applications from qualified HR professionals for the position of HR Executive.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of HR operations, policies, and best practices</li><li>Experience in recruitment, employee relations, and HR administration</li><li>Ability to manage employee records, HR documentation, and HR processes</li><li>Familiarity with Oman Labour Law and HR compliance requirements</li><li>Strong interpersonal, communication, and problem-solving skills</li><li>Ability to work collaboratively in a fast-paced environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and execute the Industrial business strategy, ensuring alignment with regional and corporate objectives while driving sustainable growth, profitability, and market leadership. Identify and capitalize on emerging market opportunities through strategic market intelligence, competitive analysis, customer insights, and industry trend assessment to expand market share and service offerings. Define and deliver short- and long-term business plans, including portfolio expansion, new service development, diversification initiatives, and strategic partnerships to accelerate business growth. Own the financial and operational performance of the business, monitoring key performance indicators and providing strategic insights and recommendations to senior leadership. Build and strengthen executive-level customer relationships, positioning SGS as a trusted partner while driving customer satisfaction, retention, and long-term revenue growth. Optimize operational efficiency, resource allocation, and service delivery models to enhance productivity, profitability, quality, and customer experience. Lead, develop, and inspire high-performing teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement across employees and subcontractors. Champion a strong culture of safety, ethics, quality, and compliance, ensuring full adherence to SGS policies, regulatory requirements, and industry best practices. Represent the Industrial business internally and externally, strengthening SGS market presence, industry influence, and strategic stakeholder relationships.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>15+ years of progressive leadership experience managing large-scale operations, with a proven track record of driving business growth, operational excellence, and organizational performance.</li><li>Strong commercial acumen with a growth-oriented mindset and a proven ability to identify, develop, and capitalize on market opportunities.</li><li>Proven P&amp;L leadership with full accountability for revenue growth, profitability, cost optimization, and sustainable business performance.</li><li>Exceptional stakeholder management, negotiation, and influencing skills, with the ability to build trusted relationships with customers, partners, regulators, and senior executives.</li><li>Strong customer-centric approach with a track record of developing strategic client relationships and driving long-term business partnerships.</li><li>Strategic thinker with the ability to translate business strategy into actionable plans and deliver measurable results through effective execution.</li><li>Experience operating in fast-paced, growth-oriented, and matrix organizations, balancing strategic priorities with operational demands.</li><li>Experience within the Middle East region is highly preferred.</li><li>Fluent in English, both written and spoken.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

<p><h4>Job identification</h4> <p>33691</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>05/30/2026 11:12 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>08/31/2026 11:12 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job identification</h4> <p>34830</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>07/13/2026 07:52 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>10/31/2026 07:52 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job Identification</h4> <p><strong>34711</strong></p> <h4>Job Category</h4> <p><strong>Enabling & Support</strong></p> <h4>Posting Date</h4> <p><strong>07/15/2026 01:25 PM</strong></p> <h4>Locations</h4> <p><strong>Al Ghobra Muscat OM</strong></p> <h4>Apply Before</h4> <p><strong>10/31/2026 01:24 PM</strong></p> <h4>Job Schedule</h4> <p><strong>Full time</strong></p></p><p></p>

<p><h4>Key responsibilities</h4> <p>Manage and oversee VAT compliance processes for clients, including preparation and review of VAT returns, ensuring accuracy and timeliness.<br> Provide advanced VAT advisory services to clients, including interpretation of VAT laws, regulations, and guidelines relevant to Oman.<br> Lead VAT implementation projects, including the design and set-up of VAT processes and systems.<br> Assist clients with VAT audits and queries from the Oman Tax Authority.<br> Conduct VAT risk assessments and provide recommendations for process improvements to mitigate potential liabilities.<br> Prepare VAT-related reports and project documentation for client delivery.<br> Maintain up-to-date knowledge of local and GCC VAT developments, providing timely insights to clients and the team.<br> Support business development by contributing to proposals, presentations, and thought leadership pieces.<br> Collaborate with cross-functional teams to advise on VAT implications for various transactions.</p> <h4>Qualifications and experience</h4> <p>Bachelor’s degree in Accounting, Finance, Economics, or related field.<br> Professional qualification (CA, ACCA, CPA, or equivalent) preferred.<br> 6–8 years of experience in VAT or indirect tax, preferably in a consulting environment.<br> Strong knowledge of Oman VAT laws and GCC VAT regulations.<br> Proven experience with VAT compliance and advisory projects.<br> Strong analytical and problem-solving skills.<br> Ability to work independently and lead junior team members.<br> Proficiency in MS Office applications; experience with tax software is an advantage.<br> Excellent written and verbal communication skills in English; Arabic is an advantage.</p> <h4>Key competencies</h4> <ul> <li>Attention to detail with strong organizational skills.</li> <li>Client-focused approach with relationship management experience.</li> <li>Ability to work under pressure and meet deadlines.</li> <li>Commitment to continuous learning and development.</li> <li>Leadership and mentoring capabilities.</li> <li>Strong teamwork and collaboration skills.</li> </ul></p><p></p>

<p><h4>Key responsibilities</h4> <p>Manage and oversee VAT compliance processes for clients, including preparation and review of VAT returns, ensuring accuracy and timeliness.<br> Provide advanced VAT advisory services to clients, including interpretation of VAT laws, regulations, and guidelines relevant to Oman.<br> Lead VAT implementation projects, including the design and set-up of VAT processes and systems.<br> Assist clients with VAT audits and queries from the Oman Tax Authority.<br> Conduct VAT risk assessments and provide recommendations for process improvements to mitigate potential liabilities.<br> Prepare VAT-related reports and project documentation for client delivery.<br> Maintain up-to-date knowledge of local and GCC VAT developments, providing timely insights to clients and the team.<br> Support business development by contributing to proposals, presentations, and thought leadership pieces.<br> Collaborate with cross-functional teams to advise on VAT implications for various transactions.</p> <h4>Qualifications and experience</h4> <p>Bachelor’s degree in Accounting, Finance, Economics, or related field.<br> Professional qualification (CA, ACCA, CPA, or equivalent) preferred.<br> 6–8 years of experience in VAT or indirect tax, preferably in a consulting environment.<br> Strong knowledge of Oman VAT laws and GCC VAT regulations.<br> Proven experience with VAT compliance and advisory projects.<br> Strong analytical and problem-solving skills.<br> Ability to work independently and lead junior team members.<br> Proficiency in MS Office applications; experience with tax software is an advantage.<br> Excellent written and verbal communication skills in English; Arabic is an advantage.</p> <h4>Key competencies</h4> <ul> <li>Attention to detail with strong organizational skills.</li> <li>Client-focused approach with relationship management experience.</li> <li>Ability to work under pressure and meet deadlines.</li> <li>Commitment to continuous learning and development.</li> <li>Leadership and mentoring capabilities.</li> <li>Strong teamwork and collaboration skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Commercial Director is responsible for leading the company's commercial strategy to achieve sustainable revenue growth, increased profitability, stronger market positioning, and long-term customer partnerships. The role oversees Sales, Marketing, Business Development, Brand Management, Trade Marketing, Customer Service, Pricing, and Commercial Planning across domestic and international markets. The Commercial Director develops and executes strategies that maximize market share while ensuring profitable growth, customer satisfaction, and alignment with the company's production capacity and strategic objectives. The Commercial Director will report to the Chief Executive Officer (CEO)</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Commercial Strategy</strong><ul><li>Develop and implement the company's commercial strategy.</li><li>Build sustainable revenue growth across existing and new markets.</li><li>Align commercial plans with production, supply chain, and financial capabilities.</li><li>Deliver annual sales, profitability, and market share targets.</li></ul></li><li><strong>Sales Leadership</strong><ul><li>Lead domestic and international sales operations.</li><li>Develop regional growth strategies.</li><li>Establish annual sales budgets and forecasts.</li><li>Monitor sales performance and implement corrective actions.</li><li>Negotiate strategic customer agreements.</li></ul></li><li><strong>Marketing &amp; Brand Management</strong><ul><li>Develop corporate and product marketing strategies.</li><li>Build strong private label and company-owned brands.</li><li>Improve brand awareness and customer loyalty.</li><li>Lead product launches and promotional campaigns.</li><li>Strengthen digital marketing presence.</li></ul></li><li><strong>Market Positioning</strong><ul><li>Position the company as a preferred seafood supplier.</li><li>Develop competitive differentiation strategies.</li><li>Monitor competitor activities and pricing.</li><li>Identify emerging market opportunities.</li><li>Increase presence in premium and value segments.</li></ul></li><li><strong>Business Development</strong><ul><li>Identify new distributors and strategic customers.</li><li>Expand exports into new countries.</li><li>Develop strategic partnerships.</li><li>Support new product development based on market trends.</li></ul></li><li><strong>Profitability Management</strong><ul><li>Ensure profitable sales rather than volume alone.</li><li>Lead pricing strategy.</li><li>Optimize customer and product profitability.</li><li>Improve gross margin performance.</li><li>Manage commercial risks.</li></ul></li><li><strong>Customer Relationship Management</strong><ul><li>Build executive relationships with key customers.</li><li>Improve customer satisfaction.</li><li>Resolve major commercial issues.</li><li>Develop long-term strategic partnerships.</li></ul></li><li><strong>Commercial Planning</strong><ul><li>Lead annual sales planning.</li><li>Improve forecast accuracy.</li><li>Coordinate demand planning with Operations and Supply Chain.</li><li>Optimize inventory and product availability.</li></ul></li><li><strong>Cross-functional Leadership</strong><ul><li>Collaborate closely with Operations, Supply Chain, Procurement, Finance, Quality Assurance, and Research &amp; Development to ensure successful commercial execution.</li></ul></li></ul><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>Financial</strong><ul><li>Revenue Growth (%)</li><li>Gross Profit</li><li>EBITDA Contribution</li><li>Commercial Margin</li><li>Net Profit Contribution</li></ul></li><li><strong>Sales</strong><ul><li>Sales Volume</li><li>Sales Value</li><li>Export Growth</li><li>Market Share</li><li>Customer Retention</li><li>New Customer Acquisition</li></ul></li><li><strong>Marketing</strong><ul><li>Brand Awareness</li><li>Brand Equity</li><li>Product Launch Success</li><li>Campaign ROI</li></ul></li><li><strong>Market Development</strong><ul><li>New Markets Entered</li><li>New Distributors Appointed</li><li>New Private Label Customers</li><li>Strategic Partnerships</li></ul></li><li><strong>Customer Excellence</strong><ul><li>Customer Satisfaction Score</li><li>On-Time Delivery Performance</li><li>Complaint Resolution Time</li></ul></li><li><strong>Commercial Excellence</strong><ul><li>Forecast Accuracy</li><li>Pricing Compliance</li><li>Sales Budget Achievement</li><li>Working Capital Improvement</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Marketing, International Business, or related field. MBA preferred.</li><li>12 - 15 years of commercial leadership experience.</li><li>Minimum 5 years in senior commercial management.</li><li>Seafood, FMCG, or food manufacturing experience preferred.</li><li>International export experience is essential.</li></ul><p><strong>Required Competencies:</strong></p><ul><li>Strategic thinking</li><li>Financial analysis</li><li>Commercial acumen</li><li>Market intelligence</li><li>Sales leadership</li><li>Customer relationship management</li><li>Marketing strategy</li><li>Team leadership</li><li>Brand development</li><li>Change management</li><li>Negotiation</li><li>Decision making</li><li>Cross-functional collaboration</li></ul><p><strong>Preferred Industry Experience:</strong></p><ul><li>Canned tuna</li><li>Private label manufacturing</li><li>Canned sardines</li><li>Retail and foodservice channels</li><li>Seafood processing</li><li>International export markets</li><li>FMCG</li></ul><p><strong>Success Profile:</strong></p><ul><li>Deliver profitable and sustainable sales growth.</li><li>Expand the company's international footprint.</li><li>Strengthen the company's brands and market position.</li><li>Build high-performing commercial teams.</li><li>Develop strategic customer relationships.</li><li>Increase market share while protecting margins.</li><li>Position the company as a leading regional seafood producer and trusted global private-label partner.</li></ul><p></p></section>