وظائف فني كمبيوتر في سلطنة عمان

<p>To maintain appropriate control of SCT s Corporate IT &amp; Network to ensure smooth operations and achieve the desired business objectives. Assist in our daily network operations, monitoring security alerts, and troubleshooting technical issues. Work closely with senior engineers to ensure our digital environment remains fast, stable, and highly secure.</p><p><strong>Functional Accountabilities</strong></p><ul><li>Assist in provisioning, configuring, and testing routers, switches, and wireless access points.</li><li>Monitor network performance, bandwidth utilization, and uptime using standard monitoring tools.</li><li>Help maintain up-to-date documentation of network topology, hardware inventory, and IP addresses.</li><li>Monitor security logs, alerts, and system events to detect potential security threats or unauthorized access.</li><li>Assist in the deployment of security patches, antivirus updates, and firewall rules.</li><li>Help enforce company-wide data privacy policies and access control measures.</li><li>Provide tier-1 technical support for network connectivity, VPN access, and security-related issues.</li><li>Diagnose and resolve basic hardware, software, and cabling problems.</li><li>Escalate complex network or security incidents to senior engineers according to company protocols.</li></ul><p><strong>Generic Accountabilities</strong></p><ul><li>Act as a team member by supporting other departments on their work issues within the agreed framework.</li><li>Ensure coordination with other group members.</li><li>Establish and maintain effective work relationship between company, consultants and its subcontractors</li><li>Mentoring, Coaching junior staff or trainees.</li><li>Supporting the Management in other areas of development as and when requested.</li><li>Understand and follow the routes of communication as per the organization chart.</li><li>Actively supporting the development and realization of a positive, value-centered culture focused on excellence.</li><li>Adhere to the existing policies, systems &amp; processes and strive for continuous improvement in alignment with agreed framework</li><li>Works in line with HSE policy, and ensure awareness and compliance of HSE rules and regulations</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements (Qualification, Work Experience, Competency and Skills)</strong></p><p><strong>Academic Qualification:</strong> Bachelor s degree in Networking, Computer Science, Information Technology, Computer Engineering, Cyber Security, or a related field.</p><p><strong>Work Experience:</strong> Fresh Graduate</p><p><strong>Professional Certifications:</strong> Preferably in Network Security and Network Routing/Protocols also its plus with: CCNA (Cisco Certified Network Associate) CompTIA Network+ or Security+</p><p><strong>Job Skills: (Technical / Non-technical)</strong></p><ul><li>Strong analytical capabilities.</li><li>Excellent communication and presentation skills with English language skills.</li><li>Good in Mathematics &amp; Physics.</li></ul>

<p><b>JOB PURPOSE</b></p> <p>The IT &amp; Digitalization Manager is responsible for leading the plant's information technology infrastructure, operational technology (OT), cybersecurity, industrial automation integration, and digital transformation initiatives within budgeted costs and timelines. The role ensures reliable, secure, and efficient operation of all IT and digital systems supporting mining, crushing, grinding, flotation, filtration, tailings management, maintenance, laboratory, security and business operations.Develop and execute the plant digitalization roadmap and identify opportunities for process optimization using digital technologies by promoting a data-driven culture across departments.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>IT STRATEGY &amp; OPERATIONS</p> <p> Plan, organize, control, and evaluate the Company's IT and electronic data operations.</p> <p> Ensure high availability and reliability of mission-critical systems</p> <p> Manage IT service providers and external vendors</p> <p> Analyze technology requirements and develop functional specifications, conducting comparative analysis and competitive bidding where necessary.</p> <p> Identify problematic areas and implement strategic solutions in a timely manner.</p> <p> Act in alignment with user needs and system functionality to contribute to organizational policy.</p> <p> Demonstrate the ability to bring the benefits of IT to solve business issues while managing associated costs and risks.</p> <p> Support and integrate OT systems (SCADA, DCS, PLC, Process historians, Instrument communications)</p> <p>INFRASTRUCTURE &amp; SYSTEMS MANAGEMENT</p> <p> Manage the acquisition, installation, and maintenance of the organization s local area network hardware and software.</p> <p> Implement, administer, and maintain databases, enterprise systems and cloud services.</p> <p> Perform routine preventive maintenance on hardware and software.</p> <p> Manage technology inventory, including procurement and disposal.</p> <p> Ensure compliance with all software licensing agreements.</p> <p> Maintain technology documents and certificates, including product registrations, SSL certificates, maintenance agreements, and service contracts, ensuring they are evaluated, updated, and processed on time.</p> <p>INFORMATION &amp; CYBER SECURITY</p> <p> Ensure the security of data, network access, and backup systems.</p> <p> Preserve Company assets, information security, and control structures.</p> <p> Develop and maintain IT/OT cybersecurity framework and lead cyber incident response and recovery activities.</p> <p> Ensure the availability, continuity, and security of data and information pertaining to the organization.</p> <p> Prepare, maintain, and regularly test a technology disaster recovery plan.</p> <p> Maintain OT network security and system availability and Lead incident response and disaster recovery planning</p> <p> Conduct cybersecurity risk assessments and audits</p> <p>DIGITAL TRANSFORMATION &amp; ANALYTICS</p> <p> Develop and execute the digital transformation roadmap aligned with business objectives. </p> <p> Lead implementation of Industry 4.0 technologies including IoT, AI, Machine Learning, Digital Twins, and Smart Mining solutions. </p> <p> Establish enterprise data governance and reporting standards. </p> <p> Drive adoption of Power BI, Microsoft Fabric, and advanced analytics platforms. </p> <p> Identify opportunities to improve plant throughput, recovery, equipment reliability, and energy efficiency through digital technologies. </p> <p> Support predictive maintenance and condition monitoring initiatives.</p> <p>PEOPLE &amp; STAKEHOLDER MANAGEMENT</p> <p> Manage IT staff by training and coaching employees, communicating job expectations, and appraising performance.</p> <p> Assist staff in understanding and using technology; conduct regular staff technology presentations and training sessions.</p> <p> Communicate effectively with, and understand the needs of, non-technical internal clients.</p> <p>GOVERNANCE &amp; DOCUMENTATION</p> <p> Maintain the technology policies, standards, and procedures manual, along with related technology checklists.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education: </p> <p> Bachelor s degree in information technology or a related field required.</p> <p> Master s degree in information technology or related field is an added advantage</p> <p>Certifications (Preferred): </p> <p> Relevant professional certification in IT (CISSP, CISM, CAP, ITIL, Azure Solutions Architect Expert, Power BI Data Analyst are desirable.</p> <p>Experience:</p> <p> Minimum 10 years of experience in a similar role is required and 5 years in leadership role</p> <p> Good knowledge of managing ERP systems.</p> <p> Demonstrated ability to bring the benefits of IT to solve business issues while managing costs and risks.</p> <p>Technical Skills: </p> <p> Computer hardware and software systems and programs.</p> <p> Computer networks, network administration, and network installation.</p> <p> Computer troubleshooting and technology integration.</p> <p> Excellent experience in VMware, network, firewall, and backup solutions.</p> <p> Skilled at identifying and evaluating new technological developments and gauging their appropriateness for the business.</p> <p> Understanding of existing and emerging technologies and system integration.</p> <p> Business Understanding: This position requires a high level of business understanding.</p> <p>Soft Skills: </p> <p> Strong people management skills, including training, coaching, and performance management.</p> <p> Strong organizational skills, with the ability to manage central Information System resources and applications and coordinate departmental/divisional resources and initiatives.</p> <p> Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget.</p> <p> Strong project management skills planning, prioritizing, and administering work.</p> <p> Fluency in English, with excellent written and verbal communication skills.</p> <p> </p> <p> </p> <p> </p>

<p>Issuing insurance policies using our software platform</p><p>Assisting customers over phone</p><p>Handling customer WhatsApp enquiries</p><p>Working in rotational shifts between 7:00 AM and 10:00 PM</p><p>Working on a rotational schedule across all days of the week (Sunday to Saturday)</p><p><strong>Desired Candidate Profile</strong></p><p>Fresh graduates or candidates with 1-2 years of experience</p><p>Minimum qualification: Grade 12 and above</p><p>Computer literate</p><p>Good written and spoken English</p><p>Willing to work in rotational shifts (days and timings)</p>

<p><strong>Title:</strong> School Librarian</p><p><strong>Department:</strong> Administration</p><p><strong>Reports to:</strong> Academic Quality Controller / Director</p><p><strong>User Services:</strong> Help students find the information they need. Analyzing students needs to determine what information is appropriate. Showing students how to access information. Help students navigate the Internet. Coordinate programs such as AR. Help teachers develop curricula. Acquire materials for classroom instruction, and some times team teach. Lend and collect books, periodicals, video tapes and other materials. Inspect returned materials for damage, check due dates, and compute fines for overdue material. Help students who have vision problems.</p><p><strong>Technical services:</strong> Acquisitions and cataloguing. Acquire and prepare materials for use. Read book reviews, publishers announcements, and catalogues to keep up with current literature and other available resources. Prepare cards. Update computer records. Maintain the computer system. Develop and index databases and help train users to develop searching skills for the information they need. A ware of how to use Internet resources in order to locate information. Sort returned books, periodicals, and other items and return them to their designated shelves, files or storage areas. Try to repair any material that have been damaged by using tape or paste to repair torn pages or book covers and other specialized to repair more valuable materials.</p><p><strong>Administrative services:</strong> Management and planning of the library. Negotiate contracts for materials and equipment. Supervise students. Prepare direct activities to ensure that everything functions properly. Compile lists of books, periodicals, articles, and audiovisual materials on particular subjects: analyze collections and recommend materials. Prepare reports on area of particular interest. Review records to compile a list of overdue materials and send out notices. Keep the library clean, sorted, calm and reliable. Keep an eye on students not cause any damage to the library assets. Keep records of the students who must study in the library and coordinate with the supervisor for tardiness and absences. Submit a daily report on the library activities. Report to the administration immediately all the matters that can not wait.</p><p><strong>Knowledge, skills and Abilities:</strong> Librarian qualifications Well read &amp; informed about books Excellent communication skills Strong organizational skills Punctuality Efficiency in delivery Conscientiousness with a sense of responsibility Maturity</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Librarian qualifications</li><li>Well read &amp; informed about books</li><li>Excellent communication skills</li><li>Strong organizational skills</li><li>Punctuality</li><li>Efficiency in delivery</li><li>Conscientiousness with a sense of responsibility</li><li>Maturity</li></ul>

<p><strong>Role Objective:</strong> Sample analysis and LIMS data entry and analysis.</p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Receiving sample in the chemistry department and allocate it to analyst in LIMS</li><li>Collect the results work sheet and enter in the LIMS on daily basis</li><li>Arranging sample in the sample room before and after analysis</li><li>Retrieve sample from sample room and arrange analysis as and when required.</li><li>Disposal of sample on timely basis as per plan on regular interval.</li><li>Sample analysis for composition and nutritional analytes.</li><li>Sample analysis for physical, sensory and shelf-life studies.</li><li>Sample analysis for effect of storage conditions on composition and nutritional analytes.</li><li>Analysis of samples for contaminants and packaging material residues.</li><li>Any other new analysis planned by laboratory and management.</li><li>Market sample analysis as per customers or GSO requirements</li><li>Record keeping of all the analysis and entering data in LIMS.</li><li>Up to date with scientific and technical developments</li><li>Method development (as per standards) for the above-mentioned analysis.</li><li>Working collaboratively in cross-functional teams</li><li>Being aware of, and keeping up to date with, health and safety issues.</li><li>Validating methods and calibration of equipment.</li><li>Implementation of good laboratory practices</li><li>Calibration and performance of lab equipment s/Balances</li><li>Variable responsibilities are contingent on workload vis a vis primary responsibilities and Company needs.</li><li>Ready to work overtime, weekends, shifts and during holidays.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>QUALIFICATION &amp; SKILLS GUIDELINES</h2><ol><li><strong>Education:</strong> (Minimum) Diploma in food technology/ Food Science/Chemistry/Applied chemistry/Science.</li><li><strong>Experience:</strong> (Years and nature of experience) 0-3 Years of Experience Some Experience from Food and water testing Laboratory is desirable.</li><li><strong>Special Skills &amp; Knowledge:</strong><ul><li>Computer literate and having IT skills related to configuration of software program LIMS.</li><li>Good knowledge of type of foods and its storage requirements.</li><li>Knowledge of inventory management.</li><li>Hands on lab analysis experience from relevant field.</li><li>Hands on experience on advance lab equipment.</li><li>Strong food chemistry knowledge and background.</li><li>Knowledge on GLP.</li><li>Knowledge of Microbiological Analysis.</li><li>Knowledge of ISO 17025.</li><li>Knowledge of calibration, methods validation and uncertainty measurement</li><li>Solid track record with an analytical lab &amp; troubleshooting analytical equipment.</li><li>Proven knowledge of quality systems, analytical lab equipment validation</li><li>Strong communicator</li><li>Ideally a strong background within a regulated lab function ideally within food,</li><li>Knowledge Occupational hazards and safety precautions necessary in the workplace.</li><li>Data management and reporting.</li><li>Computer literacy</li><li>Statistical techniques</li></ul></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Job purpose:</span></p><p><br></p><p>&nbsp;The accounts payable accountant is responsible for managing and executing the organization's accounts payable operations to ensure that supplier invoices, payments, and settlements are processed accurately and on time. This role aims to maintain strong financial controls, adhere to internal policies and accounting standards, foster positive supplier relationships, and support the overall financial integrity of the business.</p><p>Main responsibilities:</p><p><br></p><p>&nbsp;Record supplier and sales invoices in the system, and make sure that valid supporting documents are attached. Make sure that the correct general ledger account is entered into the system while recording all entries. Generate a weekly debt aging report to identify outstanding payments. Handling petty cash payments by recording the petty cash reimbursement report and processing the check for the custodian. Ensure that bonds and supporting documents are archived and always organized and in order. Assist with closing entries and tasks at the end of the month. Assistance in meeting internal and external audit requirements and audits by the State Financial and Administrative Control Authority. Assistance in filing quarterly Value Added Tax ( VAT ) returns. Processing payments for accounts of suppliers, employees, and other beneficiaries. Reconciling all bank accounts monthly and following up on non-conforming items. Monitor and review the fixed asset register periodically and ensure it is up to date, including asset capitalization, running depreciation entries, and performing fixed asset reconciliation. Perform bank reconciliations for all bank accounts on time and report any discrepancies with banks immediately.Performing basic treasury functions by preparing periodic cash flow forecasts and periodically reviewing cash balances. Perform any other tasks assigned by the direct manager.</p><p>Qualifications, Experience and Skills:</p><p><br></p><p>Qualifications:</p><p><br></p><p>Bachelor's degree in accounting or finance.</p><p>Experience:</p><p><br></p><p>From 0 to 3 years old.</p><p>Skills:</p><p><br></p><p>Proficient in computer use and experienced with Microsoft Office Suite or related software. Knowledge of accounting reports and procedures. Time management and communication skills. Advanced level of fluency in both spoken and written English and Arabic. Customer service skills.</p><p>Functional relationships and communication:</p><p><br></p><p>internally:</p><p><br></p><p>All departments of the company.</p><p>Externally:</p><p><br></p><p>Suppliers. Auditors and reviewers. Banks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor’s degree in accounting or finance.</p><b>Experience:</b><p>0 -3 years.</p><b>Skills:</b><ul><li>Computer proficiency, experience in using Microsoft Package and/or any relevant software.</li><li>Knowledge of accounting report and procedures.</li><li>Time management and communication.</li><li>Advanced in English and Arabic both oral and written.</li><li>Customer Service.</li></ul><b>KEY INTERACTIONS:</b><ul><li>Internally: All company departments.</li><li>Externally: Vendors, Auditors, Banks.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent is expected to demonstrate strong adaptability, a collaborative mindset, and a commitment to continuous learning, while also showing high cultural sensitivity and consistently acting in a proactive and responsible manner across all assigned tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science or information technology from a recognized University.</li><li>Minimum one year of experience</li><li>Proficiency in programming languages (e.g., Python, Java, C++, PhP)</li><li>Strong troubleshooting and technical support skills</li><li>Knowledge of operating systems, networking, and databases</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job purpose Lead the development and execution of OQEP's Investor Relations and Stakeholder Management strategy under the direction of the Head of Investor Relations, serving as the trusted interface between OQEP and its investors, bondholders, analysts, rating agencies and other capital-market stakeholders. The role builds and sustains strong, transparent and value-adding relationships with the investment community, ensuring timely, accurate and consistent communication of OQEP's financial performance, strategy, ESG narrative and regulatory disclosures. It manages key capital-market disclosures, investor targeting programmes, roadshows, analyst outreach and rating agency engagement while providing strategic insight to senior leadership on market sentiment, peer positioning, share price drivers and investor expectations. The position acts as a trusted advisor by translating complex financial, operational and ESG information into clear, credible messaging that strengthens investor confidence, protects OQEP's market reputation and supports long-term shareholder value. Through disciplined stakeholder engagement, structured investor communications and continuous improvement of IR processes and systems, the role enhances transparency, governance and OQEP's standing in local and international capital markets. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities:</p><p>Investors Relations and Stakeholder Management:</p><ul><li>executives, department heads, and investors.</li><li>Present business information in engaging and informative ways, such as dashboards, reports, and presentations.</li><li>Partner with business units to understand their needs and objectives.</li><li>Worked on managing and fostering finance processes and initiatives towards process automation and leaning the processes.</li><li>Change Management PR with specialty in Media</li><li>Support the development and implementation of financial plans and budgets.</li><li>Analyze financial data to identify trends and opportunities, and communicate these insights to stakeholders.</li><li>Identify and mitigate business/financial risks.</li><li>Stay up-to-date on current business trends and regulations.</li></ul><p>Stakeholder Management:</p><ul><li>You'd build relationships with key stakeholders across the organization to understand their financial needs and concerns. This could include investors, creditors, customers, suppliers, and even employees.</li></ul><p>Project Management:</p><ul><li>There could be a project management aspect, ensuring financial tasks are completed on time and within budget.</li><li>Maintain and cultivate relationships with domestic and international banks, investors, and credit rating agencies to develop and implement funding strategies.</li><li>Stay updated regarding the latest financial and economic news for the country and the region.</li><li>Prepare presentations for current and potential investors.</li><li>Promote and encourage the continuous learning and development among team members including knowledge sharing ac vi es.</li><li>Ensure work quality standards and deadlines are met.</li><li>Promote and encourage the continuous learning and development among team members including knowledge sharing activities.</li><li>Contribute to the development and implementation of departmental policies, systems, processes, procedures and controls.</li><li>Continuously identify and recommend improvements while ensuring compliance with the group guidelines, international / local standards and relevant legislation.</li></ul><p>Reporting :</p><ul><li>Critically evaluate the information gathered from multiple sources, on key drivers behind the numbers and agree on comments to be incorporated into the reports</li><li>Contribute to the monthly group reporting.</li><li>Continuously improve Business Reporting and Monitoring capabilities, processes, procedures, practices and systems.</li><li>Design &amp; implement Group-level reports using contemporary business dashboard/scorecard solutions.</li><li>Design and develop Data Base for meeting the reporting requirements of the Management in order to make informed decisions.</li><li>Own and maintain reporting calendar.</li><li>Ensure that reports are delivered on time with agreed content</li></ul><p>Key interactions</p><ul><li>Internal: Relevant functions under chief executives (CFO, COO, CCO, and general Counsel) and JV and Operated Assets teams.</li><li>External: equity and fixed income analyst, MSX, FSA and relevant investment community</li></ul><p>Notable Working Conditions: Office environment, intensive computer screen use, periodic capital-market reporting deadlines (quarterly results, annual report, disclosures), and occasional international travel and after-hours work to support investor roadshows, conference calls, capital markets days, rating agency meetings and time-zone-sensitive investor engagements.</p><p>Education requirements:</p><p>Minimum qualification is a bachelor s degree in finance, Business &amp; Marketing. Professional certification in Investor Relations such as Investor Relations Charter (IRC) from NIRI is preferred. CFA, CPA, NIRI Corporate Disclosure Certificate, or CFA Institute Sustainable Investing Certificate are considered an advantage.</p><p>Language: Fluent proficiency in both Arabic and English, including advanced business writing and investor presentations.</p><p>Background and experience:</p><ul><li>10+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li><br></li></ul><ul><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification is a bachelor s degree in finance, Business &amp; Marketing. Professional certification in Investor Relations such as Investor Relations Charter (IRC) from NIRI is preferred. CFA, CPA, NIRI Corporate Disclosure Certificate, or CFA Institute Sustainable Investing Certificate are considered an advantage.</p><p>Language: Fluent proficiency in both Arabic and English, including advanced business writing and investor presentations.</p><p>Background and experience:</p><ul><li>10+ years of relevant experience, preferable previous experiences working in oil and gas company.</li><li>3+ years experiences working in corporate finance and/or capital market environment</li><li>Have a good capability to analyse and interpret consolidated financial statements.</li><li>Experienced in developing high-quality management reports and investor-focused presentations.</li><li>Able to act as coordinator for multiple team (internal and external)</li><li>Solid understanding of sustainability related topics and frameworks.</li><li>Have knowledge to evaluate business plans and sustainability indicators.</li><li>Familiar with capital market expectations, corporate governance practices, and investor engagement strategies.</li><li>Comfortable working in fast-paced, cross-functional environments with tight deadlines.</li><li>Prior experience in Investor Relations (IR) within a listed company, large corporate, or financial institution.</li><li>Demonstrated track record of working closely with IR functions, senior management, and external investors.</li><li>Proven achievements in IR (e.g., investor engagement, disclosures, or overall IR effectiveness).</li><li>Experience interaction with institutional investors and analysts.</li></ul><p>Competencies and skills:</p><p>Soft skills:</p><ul><li>Strong communication skills (Written and Verbal)</li><li>Strategic Thinking Aligns IR efforts with business goals.</li><li>Executive Presence Engages confidently with senior stakeholders.</li><li>Stakeholder Management Builds strong, trusted relationships.</li><li>Analytical Mindset Interprets data to drive insights.</li><li>Collaboration Works effectively across functions.</li><li>Adaptability Handles change and pressure well.</li><li>Attention to Detail Ensures accuracy in all outputs.</li></ul><p>Technical skills:</p><ul><li>Financial Modeling Builds and interprets valuation models.</li><li>Capital Markets Understands investor behaviors and trends.</li><li>Regulatory Reporting Ensures compliance with disclosure rules.</li><li>Presentations Creates compelling investor materials.</li><li>CRM &amp; BI Tools Manages data and stakeholder tracking.</li><li>Project Management Leads IR campaigns and events.</li><li>Excellent business and technical report writing skills.</li></ul><p></p></section>

<p>Promote products and services to new and existing customers, meeting agreed sales volumes and targets. Develop an in-depth understanding of customers' business and identify sales opportunities. Work in cooperation with other departments to achieve business objectives, ensuring open and effective communication. Monitor market and competitor activity, trends and demands. Comply with company policies and procedures, including completion of documents and records.</p><p><strong>Desired Candidate Profile</strong></p><p>BE in Automotive Engineering<br>Must be an Omani citizen<br>English &amp; Arabic written and spoken<br>Valid Omani driving license<br>Very good computer skills<br>Time management &amp; meeting deadlines<br>Customer relationship management<br>Organizational &amp; admin skills<br>Active problem-solving approach<br>Strong business sense<br>Works independently under pressure</p>

<p>Our client is one of the leading providers of Information and Communication Technology (ICT) to service providers currently looking for Automated Operations Engineer (1st Level Operations Telecommunication Managed Services) We are now looking for an Automated Operations Engineer within the Managed Services Ist-level Operations organization that will support the realization of solutions by providing specialized technical expertise on intelligent network systems. As an Automated Operations Engineer, you will be involved in crafting schema objects (facts, attributes, hierarchies, transformations) to develop application objects. You will also craft and create Bl reports and dashboards, write scripts and programs to automate manual work, and improve operations. This role involves maintaining, debugging, troubleshooting systems and software to ensure maximum efficiency.</p><p>Duties &amp; Responsibilities:</p><ul><li>Be responsible for real-time monitoring alarms and performance information on a 24x7 basis</li><li>Perform initial analysis to identify issues follow by restoration if possible (1st line of Support)</li><li>Perform detection, classification, correlation, and accurate escalation of network incidents according to the agreed escalation matrix.</li><li>Being able to work with a variety of tools</li><li>Be able to perform Alarm Surveillance, Trouble T-icket Management, Change Management Support for 1st Level Service Restoration Activities.</li><li>Be able to manage complaints from Customer Care.</li><li>Be able to ensure Adherence to all Processes.</li><li>Be responsible to escalate within the department / group as well as to service support units (ASP) / supplier partner functions so that service layer may be maintained at specified level.</li><li>Be able to execute Front office activities and routines according to schedules defined by Shift Team Leaders/NOC Manager.</li><li>Be able to send/receive/follow up with trouble reports sent to the delivery units/supplier/customer.</li><li>Be responsible for Remote Service Corrective, Preventive Maintenance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.</li><li>Minimum 2-4 years of experience in Operation &amp; Maintenance implementation, Fault management/ performance management</li><li>Must have experience in working on UOC OSS tools</li><li>Good Multi-Vendor System knowledge</li><li>Proficient command of English is required</li><li>Experience in Performance KPls &amp; CEM KQls will be plus</li><li>Hands-on experience in automation will be advantageous</li><li>Monitoring of all alarms on RAN, Transmission, Core via NMS Nodes when required.</li></ul><p>Professional/Technical Competencies:</p><ul><li>Proficient knowledge of Access, Core, and IP/Transport Networks</li><li>Must be skilled in the network topology, its traffic handling capabilities and traffic characteristics.</li><li>Efficient knowledge of network performance/configuration parameters and their interpretation and use is critical.</li><li>Must be network service/performance focused</li><li>Adept expertise in network operation processes and interfaces</li><li>Advanced knowledge of operating network implementation/integration processes</li><li>Experience in the field of Mobile Network O&amp;M is essential</li><li>Agility and the vigor to work optimally in a fast-paced environment</li><li>The ability to direct a team and do optimum shift workload distribution</li></ul>

General Purpose <br><p>Provide technical engineering I&amp;CT support to OFM under the scope of the priority and scope of the I&amp;CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning &amp; project management, establishing &amp; implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p> Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p> <p> Maintain activity logs</p> <p> Identify and measure key operational metrics</p> <p> Establish protocols, processes and procedures for operating systems</p> <p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p> <p> Maintain logs and documentation of any activity that occurs within their network.</p> <p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p> <p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p> <p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p> <p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p> <p> Administer and support Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p> <p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p> Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA &amp; PMP is a Plus.</p> Experience <br><ul> <li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&amp;CT solutions.</li> <li>Strong hands-on experience in ICT Infrastructure </li> <li>Relevant experience in Information Technology filed :</li> </ul> <p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications &amp; Integration.</p> Know-How <br><ul> <li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Computer Literacy including MS Office.</li> <li>Ability to manage and direct the activities of others in a multi-project environment.</li> <li>Contract and Policy Administration (Development / Review).</li> <li>IT Operation tools.</li> <li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li> <li>Knowledge of IT infrastructure operation.</li> </ul>