Provide technical engineering I&CT support to OFM under the scope of the priority and scope of the I&CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning & project management, establishing & implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.

Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date

Maintain activity logs

Identify and measure key operational metrics

Establish protocols, processes and procedures for operating systems

Establish priorities for the maintenance, design, and development of infrastructure systems inclusive

Maintain logs and documentation of any activity that occurs within their network.

Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional

Asses server performance and execute the respective preventive/corrective measures to assure optimal availability

Develop recommendations regarding server infrastructure maintenance, update and monitoring

Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management

Administer and support Microsoft Dynamics 365 Finance & Operations (D365 F&O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability

Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization

Bachelor s degree in IT, Information Systems, computer science, MBA & PMP is a Plus.

• 5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&CT solutions.
• Strong hands-on experience in ICT Infrastructure
• Relevant experience in Information Technology filed :

Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications & Integration.

• Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Computer Literacy including MS Office.
• Ability to manage and direct the activities of others in a multi-project environment.
• Contract and Policy Administration (Development / Review).
• IT Operation tools.
• Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.
• Knowledge of IT infrastructure operation.