Data Entry Jobs in Oman
800 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Micro Business Solutions LLC is seeking an Administrative Assistant to support daily office operations, manage schedules, and assist with documentation and client communications. This role is responsible for handling routine administrative tasks, organizing records, and providing general support to the management team. The position reports to the Office Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer and direct phone calls, respond to emails, and greet visitors professionally</li><li>Maintain and organize office files, records, and documentation in both physical and digital formats</li><li>Prepare and format correspondence, reports, spreadsheets, and presentations as requested</li><li>Schedule appointments, meetings, and coordinate calendars for management staff</li><li>Assist with data entry and maintain accuracy of information in company databases</li><li>Monitor office supplies inventory and place orders as needed</li><li>Process incoming and outgoing mail, packages, and courier deliveries</li><li>Assist with basic bookkeeping tasks including expense tracking and invoice filing</li><li>Support HR activities such as scheduling interviews and maintaining employee records</li><li>Coordinate with external vendors and service providers for office maintenance and supplies</li><li>Perform general clerical duties including photocopying, scanning, and filing</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>High school diploma or equivalent; diploma or certificate in Business Administration or related field is preferred</p><p>Minimum 1 year of experience in an administrative, clerical, or office support role</p><p>Proficiency in Microsoft Office applications including Word, Excel, and Outlook</p><p>Good written and verbal communication skills in English; proficiency in Arabic is an advantage</p><p>Strong organizational skills with attention to detail</p><p>Ability to manage multiple tasks and prioritize effectively</p><p>Professional demeanor and ability to maintain confidentiality</p><p>Reliable and punctual with consistent attendance</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Pipeline and Tank Constructions SPC is seeking a Front Office Administrator to manage the reception area and provide administrative support for office operations. This role is responsible for greeting visitors, handling phone calls, organizing office records, and assisting with daily clerical tasks. The position reports to the Office Manager or Administration Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome visitors, clients, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls to appropriate staff members</li><li>Respond to general inquiries and provide basic information about company services</li><li>Manage meeting room schedules and coordinate appointments for management staff</li><li>Receive, sort, and distribute incoming mail, packages, and courier deliveries</li><li>Prepare outgoing mail and coordinate courier services as needed</li><li>Maintain office filing systems including project documents, contracts, and correspondence</li><li>Order and monitor office supplies inventory and place orders when stock is low</li><li>Assist with data entry and maintain accuracy of records in company databases</li><li>Provide administrative support to the operations and project teams as requested</li><li>Ensure the reception area and meeting rooms are clean and organized at all times</li><li>Assist with basic document preparation including photocopying, scanning, and binding</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent; additional training in office administration or customer service is preferred</li><li>Minimum 1 year of experience in front office, reception, or administrative support role</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Good written and verbal communication skills in English; proficiency in Arabic is required</li><li>Professional appearance and telephone etiquette</li><li>Strong organizational skills with attention to detail</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Friendly and welcoming demeanor with a customer-focused approach</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The LIMS Application Technical Support role is responsible for providing technical and functional support for the Laboratory Information Management System (LIMS), ensuring smooth laboratory operations, accurate data processing, and effective system performance across laboratory workflows.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for LIMS users and laboratory staff.</li><li>Troubleshoot and resolve LIMS application issues (functional and technical).</li><li>Support laboratory workflows including sample tracking, test results, and reporting processes.</li><li>Assist users in system navigation, data entry, and report generation.</li><li>Monitor system performance and report issues or inconsistencies.</li><li>Coordinate with IT and vendor teams to resolve complex system problems.</li><li>Support system configuration, updates, testing, and implementation of enhancements.</li><li>Ensure accuracy and integrity of laboratory data within the LIMS system.</li><li>Maintain user guides, system documentation, and support procedures.</li><li>Support training of laboratory staff and new users on LIMS usage.</li></ul><p>Working Conditions</p><p>Office and laboratory-based environment. May require coordination with laboratory staff and occasional support during system updates or operational activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Laboratory Science, Chemistry, Biology, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</p><h2>Technical Skills</h2><ul><li>Basic understanding of Laboratory Information Management Systems (LIMS).</li><li>Familiarity with laboratory workflows and sample management processes (advantage).</li><li>Basic knowledge of databases and reporting systems.</li><li>Troubleshooting and problem-solving skills.</li><li>Understanding of IT support and application systems.</li><li>Proficiency in Microsoft Office applications.</li></ul><h2>Soft Skills</h2><ul><li>Strong communication and teamwork abilities.</li><li>Attention to detail and accuracy (critical for laboratory data).</li><li>Good analytical and problem-solving skills.</li><li>Ability to follow procedures and work under supervision.</li><li>Willingness to learn laboratory systems and processes.</li></ul><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Application Technical Support</p><p>Reports To: IT Applications Manager / Service Desk Manager</p><p>Job Details</p><p>Number of Vacancies: 4 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Application Technical Support role is responsible for providing technical assistance and functional support for business applications, ensuring smooth system operation, resolving user issues, and maintaining application performance across the organization.</p><p>Key Responsibilities</p><ul><li>Provide first and second-level support for business applications.</li><li>Troubleshoot and resolve application-related technical and functional issues.</li><li>Assist users in system navigation, data entry, and application processes.</li><li>Monitor application performance and report system issues or errors.</li><li>Coordinate with development and infrastructure teams to resolve complex issues.</li><li>Support application installation, configuration, and updates.</li><li>Assist in system testing, deployment, and enhancement activities.</li><li>Maintain application documentation, user guides, and support procedures.</li><li>Ensure data accuracy and proper system usage by end users.</li><li>Support training sessions and onboarding of new users.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of application support and software systems.</li><li>Familiarity with databases and basic SQL concepts (advantage).</li><li>Knowledge of Windows/Linux environments is an advantage.</li><li>Basic troubleshooting and problem-solving skills.</li><li>Understanding of IT service management processes.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong communication and customer service skills.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work under supervision and follow procedures.</li><li>Attention to detail and accuracy.</li><li>Willingness to learn and adapt to new systems.</li><li>Office-based work environment. May require coordination with multiple departments and occasional support during system updates or incidents.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Operational:</p>
<p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p>
<p> </p>
<p>2. Check submitted complaints and feedback for completeness and clarity.</p>
<p> </p>
<p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p>
<p> </p>
<p>4. Forward cases to relevant departments or branches for investigation and resolution.</p>
<p> </p>
<p>5. Follow up on pending items to ensure resolution within the set timeframe.</p>
<p> </p>
<p>6. Notify customers of the outcomes and confirm closure of complaints.</p>
<p> </p>
<p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p>
<p> </p>
<p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p>
<p> </p>
<p>9. Note common issues or frequently raised points and inform the supervisor.</p>
<p> </p>
<p>10. Assist in preparing basic reports on complaint volumes and trends.</p>
<p> </p>
<p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p>
<p> </p>
<p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p>
<p> </p>
<p>13. Conduct or assist with short customer surveys when requested.</p>
<p> </p>
<p>14. Ensure survey results are recorded and submitted on time.</p>
<p> </p>
<p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> All internal departments</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> DB Customers, Technical Support Vendors</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interactions</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p> Bachelor s degree in Business Administration, Customer Service, or related field</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p> 2 to 4 years of experience in customer service or complaints handling</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Basic understanding of complaint and feedback processes</p>
<p> </p>
<p> Familiarity with online forms, CRM, or case-tracking tools</p>
<p> </p>
<p> Clear communication and basic data entry skills</p>
<p> </p>
<p> Attention to detail and follow-up capability</p>
<p> </p>
<p> Willingness to support quality improvement</p>
<p> </p>
<p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p>
<p> </p>
<p> NA</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p></div></section>
<div ></div><div ><div ><p ></p><div ><p ><strong><span >Join the Most International Company in the World – DHL Express Oman</span></strong><span ></span></p><p ><span >DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </span></p><p ><strong><span >Your Future. Delivered. </span></strong></p><p ><strong><span ><br></span></strong></p><p ><span ></span></p><p ><strong><span >Job Requirements – Retail Agent </span></strong><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Eligibility</span></strong><span ></span></p><ul > <li ><span >This role is open <strong>exclusively to Omani nationals</strong>, in line with Omanization requirements</span></li> </ul><p ><strong><span >Education & Experience</span></strong><span >· </span></p><ul > <li ><span >A minimum of grade 10 schooling or equivalent</span></li> <li ><span >1–3 years of experience in a customer service, retail, or logistics environment (preferably in the express/logistics industry)</span></li> <li ><span >Experience handling cash transactions and shipment processing is an advantage</span></li> </ul><p ><strong><span >Technical & Functional Skills</span></strong><span ></span></p><ul > <li ><span >Strong knowledge of customer service practices and standards</span></li> <li ><span >Basic understanding of logistics/express delivery operations and documentation (e.g., airway bills, customs paperwork)</span></li> <li ><span >Ability to quickly learn DHL products, services, pricing, and network operations</span></li> <li ><span >Proficiency in MS Office (Word, Excel) and ability to work with internal systems</span></li> <li ><span >Accurate data entry skills with high attention to detail</span></li> </ul><p ><strong><span >Customer Service Competencies</span></strong><span ></span></p><ul > <li ><span >Excellent communication and interpersonal skills (verbal & written)</span></li> <li ><span >Ability to handle customer inquiries, complaints, and escalations professionally</span></li> <li ><span >Strong problem-solving ability with a proactive approach</span></li> <li ><span >Capability to deliver fast, efficient service in a time-sensitive environment</span></li> </ul><p ><strong><span >Sales & Commercial Awareness</span></strong><span ></span></p><ul > <li ><span >Ability to promote and sell value-added services (e.g., insurance, express solutions)</span></li> <li ><span >Commercial mindset with a focus on achieving revenue targets</span></li> <li ><span >Confidence in identifying sales opportunities and generating leads</span></li> </ul><p ><strong><span >Operational & Process Skills</span></strong><span ></span></p><ul > <li ><span >Strong organizational and multitasking skills</span></li> <li ><span >Ability to follow SOPs, ISO standards, and safety procedures</span></li> <li ><span >High accuracy in shipment processing, documentation, and cash handling</span></li> <li ><span >Ability to manage daily reconciliations and reporting</span></li> </ul><p ><strong><span >Behavioral Competencies</span></strong><span ></span></p><ul > <li ><span >Professional, friendly, and customer-centric attitude</span></li> <li ><span >Strong teamwork and collaboration skills</span></li> <li ><span >Ability to work independently with minimal supervision</span></li> <li ><span >High level of accountability and reliability</span></li> <li ><span >Adaptability to a fast-paced, dynamic environment</span></li> </ul><p ><strong><span >Additional Requirements</span></strong><span ></span></p><ul > <li ><span >Willingness to work flexible shifts (including weekends if required)</span></li> <li ><span >Ability to represent DHL as a brand ambassador at all times</span></li> <li ><span >Fluency in English; Arabic language skills are highly desirable</span></li> </ul><p ><strong><span >Recruitment Fraud Alert:</span></strong><span > DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </span></p></div><br></div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan.<br> Connecting millions of users across the region, we are committed to delivering the best online search experience.<br> Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.<br> As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market.<br> With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Sales Support Intern, you will play a key supporting role within the Sales team at dubizzle Oman.<br> You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities.<br> You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.<br> Fast-paced, high-performing work culture Friendly and dynamic team environment Rewards and recognition programs Learning and development opportunities Opportunity to work with diverse clients and industries Develop negotiation and communication skills Exposure to regional/international markets #Omandubizzle Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.<br> Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.<br> Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.<br> Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.<br> Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.<br> Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.<br> Contribute to the synthesis of periodic sales performance reports for senior management evaluation.<br> Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.<br> Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.<br> Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.<br> Qualifications: Currently enrolled in or recently graduated from a bachelor’s degree in business administration, Marketing, Communications, or a related field.<br> Knowledge: Basic understanding of sales or marketing principles.<br> Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.<br> Interest in digital platforms, real estate, or automotive sectors is preferred.<br> Proficiency in English is required.<br> Arabic language skills are a strong advantage.<br> Skills: Strong communication and interpersonal skills.<br> Good attention to detail and organisational ability.<br> Ability to handle multiple tasks and prioritise effectively.<br> Basic data entry and reporting skills.<br> Traits: Eager to learn and take initiative.<br> Team player with a proactive attitude.<br> Adaptable and comfortable in a dynamic environment.<br> Professional, reliable, and punctual.<br></span> </div>
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>
<p><h4>Description</h4>
<p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p>
<p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p>
<p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p>
<h4>Requirements</h4>
<ul>
<li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li>
<li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li>
<li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li>
<li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li>
<li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li>
<li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li>
<li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li>
<li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li>
<li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li>
<li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li>
</ul>
<h4>Qualifications</h4>
<p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<h4>Knowledge</h4>
<ul>
<li>Basic understanding of sales or marketing principles.</li>
<li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li>
<li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li>
<li>Proficiency in English is required. Arabic language skills are a strong advantage.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good attention to detail and organisational ability.</li>
<li>Ability to handle multiple tasks and prioritise effectively.</li>
<li>Basic data entry and reporting skills.</li>
</ul>
<h4>Traits</h4>
<ul>
<li>Eager to learn and take initiative.</li>
<li>Team player with a proactive attitude.</li>
<li>Adaptable and comfortable in a dynamic environment.</li>
<li>Professional, reliable, and punctual.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fast-paced, high-performing work culture</li>
<li>Friendly and dynamic team environment</li>
<li>Rewards and recognition programs</li>
<li>Learning and development opportunities</li>
<li>Opportunity to work with diverse clients and industries</li>
<li>Develop negotiation and communication skills</li>
<li>Exposure to regional and international markets</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><br><p><strong><span>Join the Most International Company in the World – DHL Express Oman</span></strong></p><br><br><p><span>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </span></p><br><br><p><strong><span>Your Future. Delivered. </span></strong></p><br><br><br><br><p><strong><span>Job Requirements – Retail Agent </span></strong></p><br><br><br><p><strong><span>Eligibility</span></strong></p><br><br><ul> <li><span>This role is open <strong>exclusively to Omani nationals</strong>, in line with Omanization requirements</span></li> </ul><p><strong><span>Education & Experience</span></strong><span>· </span></p><br><br><ul> <li><span>A minimum of grade 10 schooling or equivalent</span></li> <li><span>1–3 years of experience in a customer service, retail, or logistics environment (preferably in the express/logistics industry)</span></li> <li><span>Experience handling cash transactions and shipment processing is an advantage</span></li> </ul><p><strong><span>Technical & Functional Skills</span></strong></p><br><br><ul> <li><span>Strong knowledge of customer service practices and standards</span></li> <li><span>Basic understanding of logistics/express delivery operations and documentation (e.g., airway bills, customs paperwork)</span></li> <li><span>Ability to quickly learn DHL products, services, pricing, and network operations</span></li> <li><span>Proficiency in MS Office (Word, Excel) and ability to work with internal systems</span></li> <li><span>Accurate data entry skills with high attention to detail</span></li> </ul><p><strong><span>Customer Service Competencies</span></strong></p><br><br><ul> <li><span>Excellent communication and interpersonal skills (verbal & written)</span></li> <li><span>Ability to handle customer inquiries, complaints, and escalations professionally</span></li> <li><span>Strong problem-solving ability with a proactive approach</span></li> <li><span>Capability to deliver fast, efficient service in a time-sensitive environment</span></li> </ul><p><strong><span>Sales & Commercial Awareness</span></strong></p><br><br><ul> <li><span>Ability to promote and sell value-added services (e.g., insurance, express solutions)</span></li> <li><span>Commercial mindset with a focus on achieving revenue targets</span></li> <li><span>Confidence in identifying sales opportunities and generating leads</span></li> </ul><p><strong><span>Operational & Process Skills</span></strong></p><br><br><ul> <li><span>Strong organizational and multitasking skills</span></li> <li><span>Ability to follow SOPs, ISO standards, and safety procedures</span></li> <li><span>High accuracy in shipment processing, documentation, and cash handling</span></li> <li><span>Ability to manage daily reconciliations and reporting</span></li> </ul><p><strong><span>Behavioral Competencies</span></strong></p><br><br><ul> <li><span>Professional, friendly, and customer-centric attitude</span></li> <li><span>Strong teamwork and collaboration skills</span></li> <li><span>Ability to work independently with minimal supervision</span></li> <li><span>High level of accountability and reliability</span></li> <li><span>Adaptability to a fast-paced, dynamic environment</span></li> </ul><p><strong><span>Additional Requirements</span></strong></p><br><br><ul> <li><span>Willingness to work flexible shifts (including weekends if required)</span></li> <li><span>Ability to represent DHL as a brand ambassador at all times</span></li> <li><span>Fluency in English; Arabic language skills are highly desirable</span></li> </ul><p><strong><span>Recruitment Fraud Alert:</span></strong><span> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </span></p><br><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We have three roles,</p><ol><li><p>Systems/Application Developer</p></li><li><p>L2 Support Engineer ( Advanced Troubleshooting )</p></li><li><p>L1 Support</p></li></ol><br><p>The roles and responsibilities are as below,</p><p><strong><u>Systems/Application Developer </u></strong></p><ul><li><p><strong>Full Stack Development:</strong> Build high-quality, responsive web applications using frontend technologies (Angular 10+, React JS, TypeScript, HTML5, CSS3) and backend frameworks (.NET Core 3.1-8, Node.js).</p></li><li><p><strong>Arbor OM & iLink Proprietary Solutions:</strong> Customize and enhance iLink’s pre-created frameworks and solution accelerators, which may include Arbor OM (Order Management) or similar data-driven systems, to solve client-specific business challenges.</p></li><li><p><strong>Database & Data Management:</strong> Design and manage database schemas, write stored procedures (T-SQL), and optimize performance in SQL Server.</p></li><li><p><strong>System Integration & APIs:</strong> Develop and consume RESTful APIs/web services to integrate applications with other systems and data platforms.</p></li><li><p><strong>Cloud & Deployment:</strong> Implement and maintain CI/CD pipelines (Azure DevOps/Jenkins) and manage application deployment in cloud environments (Azure or AWS).</p></li><li><p><strong>Troubleshooting & Support:</strong> Perform bug fixing, debugging, and production environment monitoring to ensure high reliability, particularly for enterprise applications.</p><br></li><li><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p></li><li><p><strong>Incident Management:</strong> Investigate, diagnose, and resolve complex application/system issues escalated from L1 support.</p></li><li><p><strong>Technical Troubleshooting:</strong> Perform in-depth investigations, including analyzing application logs, database queries, and system performance.</p></li><li><p><strong>Root Cause Analysis (RCA):</strong> Identify underlying issues, implement fixes or workarounds, and document solutions in the ticketing system.</p></li><li><p><strong>System Monitoring:</strong> Monitor application health and infrastructure performance to ensure high availability.</p></li><li><p><strong>Escalation & Collaboration:</strong> Collaborate with L3/development teams on bugs while communicating status updates to stakeholders.</p></li><li><p><strong>Documentation:</strong> Create and maintain knowledge base articles and troubleshooting guides.</p><br></li><li><p><strong><u>L1 Support</u></strong></p><p>Key Responsibilities An L1 (Level 1) Back Office (BO) Support Agent provides initial administrative, technical, or operational support to ensure smooth business functioning. They serve as a "behind-the-scenes" frontline agent, processing data, resolving routine requests, and escalating complex issues to L2 support, acting as a bridge between internal teams and client-facing staff. Key Responsibilities · Ticket Management: Receive, log, acknowledge, and classify incoming requests, incidents, or alerts via email, chat, or ticketing systems (e.g., ServiceNow, Remedy). · Data Processing & Entry: Enter, update, and maintain accurate records in databases, CRM systems, or ERP software. · Routine Troubleshooting: Provide first-line fixes for basic issues such as password resets, account unlocking, software installation, or routine IT application support. · Documentation & Reporting: Prepare daily/weekly reports on operational metrics, process documentation (e.g., invoices, bills of lading), and maintain accurate filing systems. · Escalation: Route complex or unresolved problems to L2/L3 technical teams or managers. · Vendor/Internal Coordination: Coordinate with internal departments or external vendors to process orders, manage inventory, or request support. · System Monitoring: Monitor application health or server alerts to identify potential bottlenecks or failures. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Systems/Application Developer </u></strong></p><p><strong>Required Technical Skills</strong></p><ul><li><p><strong>Backend:</strong> Strong proficiency in C# or Python, .NET Core.</p></li><li><p><strong>Frontend:</strong> Expertise in modern frameworks such as Angular or React.</p></li><li><p><strong>Database:</strong> Advanced SQL skills (SQL Server, Oracle, or MySQL).</p></li><li><p><strong>Tools:</strong> Experience with Git, Azure DevOps, and containerization (Docker).</p></li><li><p><strong>Domain Knowledge:</strong> Familiarity with industries like Telecom, Health, or E&P (Energy & Production). </p></li></ul><br><p><strong>Key Differentiators for iLink Roles</strong></p><ul><li><p><strong>Speed:</strong> Use of pre-created frameworks to accelerate development.</p></li><li><p><strong>AI Integration:</strong> Experience integrating AI/ML capabilities into web applications is increasingly required.</p></li><li><p><strong>Focus:</strong> A strong focus on "Digital Transformation" and creating "intelligent apps</p><br></li></ul><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p><p><strong>Required Qualifications & Skills</strong></p><br><ul><li><p><strong>Technical Skills:</strong> Proficiency in SQL (complex queries, optimization), Linux/Unix environment, and web technologies.</p></li><li><p><strong>Tools:</strong> Experience with monitoring tools, ticketing systems (e.g., Jira, ServiceNow), and API tools (e.g., Postman).</p></li><li><p><strong>Knowledge:</strong> Understanding of ITIL processes, API structures, and client-server architecture.</p></li><li><p><strong>Soft Skills:</strong> Strong analytical problem-solving, communication skills, and ability to work under pressure, particularly during P1 incidents.</p></li></ul><br><p><strong>Common Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>CCNA (for network-focused roles)</p></li><li><p>Database Certifications (e.g., Oracle, SQL Server)</p></li></ul><p><strong><u>L1 Support:</u></strong></p><br><p>Required Skills & Qualifications
· Technical Proficiency: Strong knowledge of MS Office Suite (especially Excel—Pivot Tables, VLookup), and familiarity with CRM or ERP tools.
· Communication: Excellent written and verbal communication skills for updating stakeholders and documenting issues.
· Attention to Detail: Meticulous approach to data entry to prevent costly errors.
· Time Management: Ability to work under tight deadlines and prioritize tasks effectively.
· Education: Typically requires a high school diploma or a Bachelor’s degree in Business Administration, IT, or a related field.
Common Roles & Contexts
· IT Service Desk L1: Remote troubleshooting, Active Directory management, O365 support.
· BO Executive (Finance/HR): Managing employee records, invoicing, and payroll data.
· Operational Support: Order management, tracking deliveries, and vendor coordination.
L1 support agents typically follow strict, predefined procedures (SOPs) or scripts to resolve common issues and aim for high First Call Resolution (FCR) rates.<strong><u>
</u></strong></p><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <span> <strong> <span>Job purpose </span></strong> </span> </p>
<p> </p>
<p> <span> <span>Lead, planning and organizing Financial Operations team and activities under Section Lead General Ledger Operations scope, acting as team player for General Ledger Operations by (1) Execute the assigned internal reporting, including general ledger preparation of multiple accounting activities (2) Executes Accounting Transactions, and Period-end closing, (3) executes accurate recording of information such as accruals, deferrals, reclassifications and interdepartmental entries into accounting ledgers, (4) Review Chart of Accounts in General Ledgers, interpret, and analyses data for accuracy and completion; in in order to ensure the closure at the end of the month and compliance of the <strong>GL </strong>conditions agreed in the SLA and relevant policies.</span> </span> </p>
<p> </p>
<p> <span> <span>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</span> </span> </p>
<p> <span> <strong> <span>Main tasks and responsibilities</span></strong> </span> </p>
<p> </p>
<ul>
<li> <span> <span>Execute General Ledger Accounting including Accounting Transactions, and Period-end closing, in order to ensure accurate accounting processes and implementation.</span> </span> </li>
<li> <span> <span>Ensure accurate recording of information such as accruals, deferrals, reclassifications and interdepartmental entries into accounting ledgers.</span> </span> </li>
<li> <span> <span>Review the automatic posting made and highlight any discrepancy to the respective teams.</span> </span> </li>
<li> <span> <span>Review Chart of Accounts in General Ledgers, interpret, and analyses data for accuracy and completion.</span> </span> </li>
<li> <span> <span>Prepare journal entries, with appropriate supporting documentation, relating to amortization, depreciation, accruals, and a variety of other information. </span> </span> </li>
<li> <span> <span>Ensure that entries align with generally accepted accounting principles.</span> </span> </li>
<li> <span> <span>Reconcile intercompany accounts/transactions.</span> </span> </li>
<li> <span> <span>Assist in processing period-end adjustment entries (e.g., accruals, currency conversions, etc.)</span> </span> </li>
<li> <span> <span>Interact with RPI functions to collect information for compilation of financial statements in a timely manner.</span> </span> </li>
<li> <span> <span>Provide relevant documents/requirements and support the GL Lead with external/internal audit.</span> </span> </li>
<li> <span> <span>Support statistical tax return completion.</span> </span> </li>
<li> <span> <span>Prepare balance sheet reconciliations and assist with review where required.</span> </span> </li>
<li> <span> <span>Support other team members to ensure overall achievement of deadlines.</span> </span> </li>
<li> <span> <span>Work with other finance/non-finance personnel to ensure accuracy of accruals and reserves for allocated entities.</span> </span> </li>
<li> <span> <span>Assist with ad hoc projects within the team as required.</span> </span> </li>
<li> <span> <span>Seek opportunities for automatization and increasing process efficiencies.</span> </span> </li>
<li> <span> <span>Assist with external, internal and state Audit requirements </span> </span> </li>
<li> <span> <span>Promote and encourage the continuous learning and development among team members including knowledge sharing activities. </span> </span> </li>
<li> <span> <span>Contribute to the development and implementation of departmental policies, systems, processes, procedures and controls. Continuously identify and recommend improvements while ensuring compliance with the group guidelines, international / local standards and relevant legislation.</span> </span> </li>
</ul>
<p> <span> <strong> <span>Key interactions</span></strong> </span> </p>
<p> <span> <span>Internal: Assurance, F&S, <span>Commercial , RPI Technical functions / PTC</span> </span> </span> </p>
<p> <span> <span>External: Staffing specialized <span>Contractors, Vendors & Suppliers</span> </span> </span> </p>
<p> <span> <strong> <span>Notable Working Conditions. </span></strong>Office environment, intensive computer screen use, sporadic visits to operation site.</span> </p>
<p> <span> <strong> <span>Education requirements</span></strong> </span> </p>
<p> <span> <span> <span>Minimum Qualifications for this position is a Bachelor s degree in </span>finance, accounting or equivalent</span> </span> </p>
<p> <span> <span>Recognized professional accounting certification/qualification would be an advantage</span> </span> </p>
<p> <span> <strong> <span>Language</span></strong> </span> </p>
<p> <span> <span>Excellent knowledge of written, read, and spoken English (required) </span> </span> </p>
<p> <span> <span>For international locations, knowledge of local language. </span> </span> </p>
<p> <span> <strong> <span> <span>Background and experience</span> </span></strong> </span> </p>
<p> <span> <strong> <span> <span>Competencies and skills</span> </span></strong> </span> </p>
<p> </p>
<p> <span> <strong> <span>Specialist:</span></strong> </span> </p>
<p> <span> <span>5-8 years relevant experience and or capabilities in a similar role</span> </span> </p>
<p> <span> <strong> <span>Senior Specialist</span></strong> </span> </p>
<p> <span> <span>+8 years relevant experience in similar role.</span> </span> </p>
<p> </p>
<p><br></p><ul>
</ul>
<p> <span> </span> </p>
<p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>ABOUT THE JOB</p><br><p>The Omnichannel Architecture Governance community is regrouping architects from all our Tech Divisions, Regions and Functions to trigger, support or help accelerate initiatives and projects by providing architects with a cohesive set of principles, tools, strategies and a network of excellence.</p><br><p>CHANEL's Information Systems Department has completed a key milestone in its transformation by migrating its Enterprise Architecture repository to LeanIX.</p><br><p>After initial deployment, we are now entering a phase to broaden its usage and bring additional use cases. In our current organization, we are looking for a leader capable to drive the development of this inventory into a true strategic steering cockpit for the Group.</p><br><p>Within Chanel’s Global IT organisation, you will play a pivotal role in shaping how the Maison understands, governs, and evolves its technology landscape. As the Architecture Referential Product Owner, you will be the driving force behind our Enterprise Architecture Management (EAM) platform, ensuring it becomes a trusted source of truth for IT and business stakeholders across the globe.</p><br><p>You will sit at the crossroads of technology strategy, data governance, and cross-functional collaboration. You will interact daily with Enterprise Architects, IT domain leaders, application owners across regions, divisions and functions. You will have direct visibility into how Chanel plans, rationalises, and transforms its application portfolio to support its long-term ambitions.</p><br><p>You will help shape architectural decisions that touch every corner of the House — from boutique operations and client engagement to supply chain and corporate functions. If you are passionate about turning complex IT landscapes into clear, actionable insights, this role is for you.</p><br><p>WHAT IMPACT YOU CREATE AT CHANEL</p><br><ul><li><p><b>Own and steer the Architecture Referential (LeanIX) platform roadmap</b>: You contribute to define the vision, prioritize enhancements, and ensure the platform evolves in line with Chanel’s IT strategy. Your guidance directly influence how the organisation visualises and manages its technology portfolio.</p><br></li><li><p><b>Drive data quality and completeness</b>: You establish governance standards and engage with application owners and IT teams worldwide to ensure the information within LeanIX is accurate, up-to-date, and meaningful. High-quality data means better decision-making at every level.</p><br></li><li><p><b>Enable strategic IT portfolio decisions</b>: By delivering clear dashboards, reports, and analyses, you empower leadership to identify redundancies, assess technology risks, plan modernisation roadmaps, and allocate investment where it matters most.</p><br></li><li><p><b>Champion adoption and engagement</b>: You design and lead training sessions, communication campaigns, and community rituals that make LeanIX a living tool — not just a repository — used actively by hundreds of contributors across the organisation.</p><br></li><li><p><b>Connect the dots across the ecosystem</b>: You ensure LeanIX integrates seamlessly with adjacent tools and processes (CMDB, project portfolio management, cloud inventories), creating a coherent and connected view of Chanel’s IT landscape.</p><br></li></ul><p>What makes this role unique is the combination of product ownership rigour with enterprise-wide architectural impact, all within a Maison that values craft, excellence, and long-term thinking.</p><br><p>YOU ARE ENERGISED BY</p><br><ul><li><p>Bringing structure and clarity to complex, multi-layered technology environments — you find satisfaction in making the invisible visible.</p><br></li><li><p>Engaging with a diverse, global community of stakeholders — from architects and developers to C-level leaders — and building trusted relationships across cultures and time zones.</p><br></li><li><p>Operating in an environment where craftsmanship and attention to detail are valued as much in IT as they are in the products Chanel creates.</p><br></li><li><p>Navigating ambiguity with confidence — this is a role where you will need to shape processes and define best practices, not just follow them.</p><br></li><li><p>Continuous learning and staying at the forefront of Enterprise Architecture Management trends, tools, and methodologies.</p><br></li></ul><p>WHAT YOU WILL BRING</p><br><ul><li><p><b>Experience</b>: 5+ years of hands-on experience with LeanIX or a comparable Enterprise Architecture Management platform (e.g., Ardoq, Mega). Proven experience acting as a Product Owner or functional lead for an enterprise-scale platform.</p><br></li><li><p><b>Technical acumen</b>: A solid understanding of enterprise architecture frameworks (TOGAF, ArchiMate), IT portfolio management concepts, and application lifecycle management. Familiarity with integration patterns (APIs, data feeds) and adjacent IT management tools.</p><br></li><li><p><b>Stakeholder engagement</b>: A natural ability to collaborate with and influence senior stakeholders across IT functions. You are comfortable presenting to leadership and equally comfortable coaching individual contributors on data entry best practices.</p><br></li><li><p><b>Analytical mindset</b>: Strong skills in data analysis, reporting, and visualisation. You know how to turn raw data into compelling stories that drive action.</p><br></li><li><p><b>Communication</b>: Excellent written and verbal communication skills in English; French is a plus. You can adapt your message to your audience, whether it is a boardroom presentation or a hands-on workshop.</p><br></li><li><p><b>Rigour and autonomy</b>: You are structured, detail-oriented, and capable of managing multiple priorities in a fast-paced, global environment. You take ownership and deliver without needing to be closely supervised.</p><br></li><li><p><b>Mindset</b>: A genuine curiosity for how technology can serve a luxury Maison’s unique business model, and the humility to listen, learn, and adapt.</p><br></li></ul><p>WHAT CHANEL CAN OFFER YOU</p><br><ul><li><p><b>Enterprise-wide exposure</b>: You will gain a panoramic understanding of Chanel’s global IT landscape, business processes, and strategic priorities — a rare vantage point that accelerates your professional growth.</p><br></li><li><p><b>Leadership development</b>: By owning a platform with global reach, you will sharpen your skills in stakeholder management, influence without authority, and strategic communication.</p><br></li><li><p><b>Technical depth</b>: You will deepen your expertise in Enterprise Architecture Management, data governance, and IT portfolio optimisation — competencies that are increasingly valued across the industry.</p><br></li><li><p><b>A path forward</b>: This role can open doors to broader positions in IT strategy, enterprise architecture leadership, or digital transformation programme management within Chanel’s global organisation.</p><br></li><li><p><b>A distinctive culture</b>: At Chanel, you will experience a working environment where long-term vision takes precedence over short-term pressure, where excellence is expected and individuality is celebrated.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><div> <p> <strong>Role Summary</strong> </p> <p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p> <p> <strong>What's on your plate?</strong> </p> <p>Own operational performance across the Local Shops ecosystem</p> <ul> <li> <p>Lead the day-to-day execution of the ground Operations.</p> </li> <li> <p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p> </li> </ul> <p>Own Shopper Cost (CPO) efficiency & workforce optimization</p> <ul> <li> <p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p> </li> </ul> <p>Lead assortment availability & parity</p> <p>Oversee end-to-end assortment governance including:</p> <ul> <li> <p>Accurate assortment scanning and new SKU onboarding.</p> </li> <li> <p>Promo and price parity across platforms.</p> </li> <li> <p>SFTP data accuracy and stock feeds reliability.</p> </li> <li> <p>Efficient manual stock update processes by ground teams.</p> </li> <li> <p>Drive initiatives to achieve and sustain high availability and assortment quality.</p> </li> </ul> <p>Drive vendor operational performance & compliance</p> <ul> <li> <p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p> </li> </ul> <p>Optimize store fulfillment & preparation efficiency</p> <ul> <li> <p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p> </li> </ul> <p>Own cross-functional alignment with Logistics & Commercial teams</p> <ul> <li> <p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p> </li> <li> <p>Logistics models and prep-time strategies are optimized.</p> </li> <li> <p>Vendor Monitoring Rules are properly configured.</p> </li> <li> <p>Operational risks are proactively mitigated before impacting performance or growth.</p> </li> </ul> <p>Lead operational planning, launches & risk management</p> <ul> <li> <p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p> </li> </ul> <p>Build scalable processes & develop high-performing teams</p> <ul> <li> <p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order ?</strong> </p> <ul> <li> <p>Operational & Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p> </li> <li> <p>Leadership & Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p> </li> <li> <p>Planning, Prioritization & Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p> </li> <li> <p>Technical & Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p> </li> <li> <p>Ownership & Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Job Summary The General Accountant is responsible for managing the company s day-to-day financial transactions, ensuring accuracy in accounting records, compliance with accounting standards, and timely preparation of financial reports. The role supports key financial activities including accounts payable, receivable, payroll, inventory reconciliation, and assisting in monthly and annual financial closings. This position requires attention to detail, strong analytical skills, and knowledge of accounting principles and ERP systems. B. Key Responsibilities - Record and maintain all financial transactions in compliance with accounting standards and company policies. - Handle accounts payable and receivable, ensuring timely processing and accurate reconciliation. - Prepare and process journal entries, accruals, and adjustments as required. - Support month-end and year-end closing activities, including financial statement preparation. - Maintain fixed asset register and ensure accurate depreciation calculation. - Assist in inventory valuation and reconciliation with warehouse and production departments. - Prepare bank reconciliations, monitor cash flow, and support payment runs. - Coordinate with external auditors during audits and provide necessary financial data. - Ensure compliance with tax, VAT, and other regulatory requirements. - Participate in the preparation of budgeting and forecasting reports. - Support management with financial analysis and cost control initiatives - Manage petty cash and ensure proper documentation. - Any other tasks assigned by the direct supervisor and management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>C. Job Specifications Education - Bachelor s degree in Accounting, Finance, or cost accounting. Experience - Fresh graduate or up to 1 year of internship experience in accounting or finance. - Basic understanding of accounting principles and financial documentation. - Proficiency in MS Excel; knowledge of ERP systems is an advantage. - Eagerness to learn, strong ethics, and attention to detail. Functional Competencies - Basic knowledge of accounting standards (IFRS / GAAP). - Understanding of double-entry bookkeeping. - Ability to perform reconciliations and basic financial analysis. - Familiarity with Microsoft Office (Excel, Word, PowerPoint). - Willingness to learn ERP systems and financial reporting tools Core Competencies - Attention to detail and numerical accuracy. - Strong organizational and time management skills. - Analytical and problem-solving abilities. - Ethical conduct and confidentiality in handling financial data. - Effective communication and teamwork.</p><p></p></section>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>