وظائف لخريجي كلية الهندسة في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: The Chief Executive Officer (CEO) is the highest executive authority in Mazoon Mining Company (MMC), a 2.5 Mtpa copper processing operation with six active open pits and significant exploration upside. The CEO is accountable to the Board of Directors for the overall strategic direction, commercial performance, operational integrity, and organisational development of the Company. The role provides decisive executive leadership to translate the Board's mandate into a high-performing, safe, and sustainable mining business.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>STRATEGIC LEADERSHIP</p><p>1. Vision &amp; Strategy</p><p>Define and execute the Company's vision, mission, values, and short- and long-term strategic objectives in alignment with the Board's direction. Provide oversight of all strategic initiatives, ensuring operational plans are aligned with approved business plans and shareholder expectations. Identify and evaluate growth opportunities, including expansion of the pit network and exploration programme, to maximise the asset's long-term value.</p><p>2. Board Governance &amp; Reporting</p><p>Serve as the primary executive interface with the Board of Directors, providing regular, accurate, and transparent reports on business performance, risks, and strategic developments. Identify material issues and opportunities; bring appropriate matters to the Board and its committees for deliberation and approval. Ensure all Board resolutions are implemented in a timely and compliant manner.</p><p>OPERATIONAL &amp; FINANCIAL MANAGEMENT</p><p>3. Operational Oversight</p><p>Provide oversight of all Company operations including mining, processing (2.5 Mtpa plant), maintenance, HSE, finance, and corporate functions. Oversee the transition from project commissioning and ramp-up through to sustained, nameplate commercial production. Oversee project planning, execution, tender management, and contract administration.</p><p>4. Financial Stewardship</p><p>Approve and manage OPEX and CAPEX in line with Board-sanctioned plans; oversee budgeting, reporting, and audit. Drive revenue generation strategies and establish goals to maximise shareholder value and long-term returns. Ensure prudent financial management including treasury, debt covenants, and lender reporting obligations.</p><p>HSE, STAKEHOLDERS &amp; PEOPLE</p><p>5. HSE &amp; Regulatory Compliance</p><p>Champion a zero-harm culture across all site and corporate activities. Ensure full compliance with all applicable Omani laws, regulations, and international standards governing the mining and processing sector. Maintain all operating licences, environmental permits, and regulatory approvals required for uninterrupted operations.</p><p>6. Stakeholder Management</p><p>Develop and maintain productive relationships with the shareholder (Minerals Development Oman, MDO), government ministries, regulatory bodies, financial institutions, lenders, and media. Maintain open and effective communication with local communities to ensure a positive social licence to operate. Represent MMC at legislative sessions, industry forums, and formal functions.</p><p>7. People, Culture &amp; ESG</p><p>Build a high-performance, values-driven culture that attracts, retains, and develops talent. Drive Omanisation targets and structured succession planning across all levels of the organisation. Oversee ESG commitments including decarbonisation targets, water stewardship, tailings management, and community investment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>JOB REQUIREMENTS:</p><p>Education: Bachelor's degree in Engineering, Business Administration, or a related field. A Master's degree (MBA or equivalent) is highly desirable.</p><p>Certifications: PMP or equivalent executive management certification preferred.</p><p>Experience: Minimum 15 years in senior management of large-scale mining projects or companies, with a demonstrated track record as CEO or senior executive. Proven experience in strategic planning, financial management, stakeholder engagement, and operational leadership in the mining, oil &amp; gas, or heavy industry sector. Experience with copper or base-metal operations is an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Kids Club Supervisor, you will be responsible for the following duties:</p><p>Participate in the smooth running of the Kids department on a day-to-day basis to achieve the highest possible levels of guest satisfaction. Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the reception area when required and supervising the team in the absence of the Kids Club Manager. Handles guest complaints and follows correct reporting procedures and follows up with guest satisfaction. Support FLHSS management and have a deep understanding of all related processes &amp; procedures for the area. To ensure hazards and malfunctioning, improperly working equipment is reported in a timely manner to management/IT/Engineering. Be confident user of the hotel operational systems such as in HMS, SCM, Alice Conduct the Kids Club Inventory twice per month, monitor the required quantity or stationery items. Train and develop the Kids Club attendants along with the Kids Manager, create a monthly L&amp;D calendar. Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids offering a point of competitive advantage for the hotel. Ensure any outsourced service provides maintenance standards. To have a complete knowledge of the products and services offered by the hotel, and particularly all the kids club activities in the hotel. Execution of the kids activities programme. Ensure that all activities are performed in a safe environment using proper safety techniques. Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard. Monitor the success of the activities programs through the number of participants and through guests feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids. Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Muscat Concierge. Keep all equipment clean and well maintained in the kids club. Develop and maintain a strong working environment with the other departments. Ensure proper accounting procedures are followed when collecting of charging fees for the Kids club Drive revenues for the department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As Kids Club Supervisor, we expect from you:</p><ul><li>Must have at least 2 years experience working with children in a hotel or resort</li><li>Must be fluent in English both written and verbal</li><li>Must be flexible and have a good sense of humour</li><li>Must be a strong communicator</li><li>Obtain the Pediatric First Aid and CPR certification</li><li>Fluent in English both written and verbal</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We're Fans. Are you?</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the job</p><p><br></p><p>Company Description Oman Global Trading and Investment LLC is a Muscat-based company engaged in diverse trading and investment activities across local and regional markets. The organization focuses on building strong supplier and partner relationships to support sustainable growth and competitive procurement practices. It emphasizes operational efficiency, compliance with local regulations, and responsible sourcing. Team members are encouraged to contribute ideas, support continuous improvement, and help strengthen the company’s position in the market.</p><p>The Procurement Specialist is responsible for executing the end-to-end procurement cycle for Oman Global’s Procurement business unit — from sourcing and supplier qualification through purchase order management, logistics coordination, and trade-finance documentation. The role holder supports the supply of industrial and engineering equipment to the Group’s clients and internal entities, ensuring that goods are sourced competitively, delivered on time, and supported by correct commercial and banking instruments. A key dimension of the role is the preparation and management of trade-finance instruments — in particular Letters of Credit (LC) and Bank Guarantees (BG) — in coordination with the Finance function and the Group’s banking partners. The Specialist works closely with suppliers, freight forwarders, customs brokers, and internal stakeholders to deliver reliable, cost-effective, and compliant procurement outcomes.</p><p><br></p><p><br></p><p>DUTIES &amp; RESPONSIBILITIES</p><p><br></p><p>1. Sourcing &amp; Supplier Management (30%)</p><ul><li>Identify, evaluate, and qualify suppliers for industrial and engineering equipment, spare parts, and services across the unit’s product categories.</li><li>Issue Requests for Quotation (RFQs), obtain competitive quotes, and prepare comparative bid analyses for management review and approval.</li><li>Negotiate pricing, payment terms, delivery schedules, and warranty conditions with local and international suppliers.</li><li>Maintain an approved supplier database, monitor supplier performance, and support periodic supplier evaluation and development.</li><li>Ensure all sourcing activity complies with the Group’s procurement policy, delegation of authority, and approval thresholds.</li></ul><p><br></p><p>2. Purchasing &amp; Order Management (25%)</p><ul><li>Convert approved purchase requisitions into accurate purchase orders, ensuring correct specifications, quantities, pricing, Incoterms, and delivery terms.</li><li>Track open orders from placement to delivery, proactively following up with suppliers to prevent delays.</li><li>Verify supplier invoices and delivery documentation against purchase orders and goods received, and resolve discrepancies.</li><li>Maintain complete and auditable procurement records, including requisitions, quotations, approvals, and correspondence.</li><li>Coordinate with internal stakeholders to confirm technical requirements and clarify specifications before order placement.</li></ul><p><br></p><p>3. Logistics &amp; Shipment Coordination (20%)</p><ul><li>Coordinate inbound logistics with freight forwarders, shipping lines, and customs brokers to ensure timely and cost-effective delivery.</li><li>Arrange and verify shipping documentation, including bills of lading, packing lists, certificates of origin, and commercial invoices.</li><li>Monitor shipments in transit, manage delivery schedules, and coordinate customs clearance and final delivery to site or warehouse.</li><li>Optimise freight cost and consolidation where possible, and minimise demurrage, detention, and storage charges.</li><li>Liaise with warehouse and stores teams to confirm receipt, inspection, and acceptance of delivered goods.</li></ul><p><br></p><p>4. Trade Finance &amp; Banking (15%)</p><ul><li>Prepare and coordinate the issuance of Letters of Credit (LC), ensuring terms align with the purchase contract and supplier requirements.</li><li>Prepare and manage Bank Guarantees (BG), including bid bonds, performance guarantees, and advance payment guarantees, in coordination with Finance.</li><li>Review LC and BG drafts for accuracy, check documents against credit terms, and work to ensure discrepancy-free presentations.</li><li>Liaise with banks and the Finance function on amendments, expiries, and the release or cancellation of trade-finance instruments.</li><li>Maintain a tracker of all active LCs and Bank Guarantees, monitoring values, validity dates, and renewal or release actions.</li></ul><p><br></p><p>5. Coordination, Compliance &amp; Reporting (10%</p><ul><li>Maintain accurate procurement data and prepare periodic reports on purchasing activity, supplier performance, and cost savings.</li><li>Ensure procurement and trade-finance activities comply with applicable Omani regulations, internal controls, and AML/KYC requirements.</li><li>Support internal and external audits by providing complete procurement and documentation trails.</li><li>Coordinate cross-functionally with Finance, Logistics, Stores, and end-user departments to ensure smooth procurement execution.</li></ul><p><br></p><p>REQUIRED QUALIFICATIONS</p><ul><li>Bachelor’s degree in Supply Chain Management, Business Administration, Commerce, Engineering, or a related field.</li><li>Minimum 5 years of relevant experience in procurement, purchasing, or supply chain, preferably within trading, industrial, or oil &amp; gas sectors.</li><li>Practical, hands-on experience with trade-finance instruments, specifically the preparation and handling of Letters of Credit (LC) and Bank Guarantees (BG).</li><li>Working knowledge of Incoterms, international shipping documentation, and customs clearance procedures.</li><li>Proficiency in Microsoft Excel and experience using an ERP procurement module (e.g., Odoo, SAP, or similar).</li><li>Strong negotiation, supplier management, and coordination skills.</li><li>Fluency in English (mandatory); Arabic proficiency is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Commodity Knowledge</b></p><ul><li>Deep understanding of commodity markets (pricing trends, supply-demand cycles, futures/spot markets).</li><li><b>Familiarity with specifications, grades, and quality standards for copper, sulphur, steel, iron ore, and oil &amp; gas.</b></li><li>Ability to evaluate suppliers globally and assess geopolitical risks affecting supply chains.</li></ul><p><b>Negotiation &amp; Contracting</b></p><ul><li>Strong negotiation skills to secure favorable terms in volatile markets.</li><li>Drafting and managing contracts (Incoterms, delivery schedules, penalties, arbitration clauses).</li><li>Vendor relationship management to ensure long-term supply stability.</li></ul><p><b>Financial &amp; Risk Management</b></p><ul><li>Knowledge of hedging strategies and risk mitigation in commodity trading.</li><li>Understanding of currency fluctuations and their impact on procurement costs.</li><li>Budgeting and cost analysis to optimize procurement spend.</li></ul><p><b>Compliance &amp; Legal</b></p><ul><li>Awareness of international trade laws, sanctions, and Omani import/export regulations.</li><li>Ensuring compliance with environmental and safety standards in oil &amp; gas and mining sectors.</li><li>Documentation expertise (letters of credit, shipping documents, customs clearance).</li></ul><p><b>Operational &amp; Analytical</b></p><ul><li>Proficiency in ERP systems (SAP, Oracle) for procurement and inventory management.</li><li>Data analysis to forecast demand and optimize procurement cycles.</li><li>Supply chain management skills to coordinate logistics and warehousing.</li></ul><p><b>Soft Skills</b></p><ul><li>Communication and cross-cultural collaboration (essential for global suppliers).</li><li>Problem-solving under pressure in fast-moving commodity markets.</li><li>Ethical decision-making and transparency in procurement practices.</li></ul><p><br></p></div>

<p>Shutdown openings for "Lifting Specialist OPAL Approved - Oman Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services !!!</p><p>We have openings for our prestigious client in Oman; they have openings for Lifting Specialist OPAL Approved Oman Location</p><p>PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL &amp; GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>If interested, please send CV &amp; documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of years Gulf Exp:-</p><p>Are you Opal Approved(Yes/No):-</p><p>No of shutdown done:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Highest Qualifications:-</p><p>Age:-</p><p>Below is the open positions: -</p><p>1) Lifting Specialist.</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil &amp; gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p><p>Please inform your friends &amp; colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment</p><p>AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Tel: - +91 22 PHONE_NUMBER4</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) CANDIDATES SHOULD HAVE EXP IN OIL &amp; GAS / PETROCHEMICAL / REFINERY.</p><p>2) OPAL APPROVED LIFTING SPECIALIST IS A MUST.</p><p>3) BELOW FULL JOB DESCRIPTION FOR YOUR REFERENCE.</p><p>4) SHUTDOWN EXPERIENCE IS A MUST</p><p>a) Degree / Diploma in Mechanical Engineering.</p><p>b) Valid OPAL certification as a Lifting Appointed Person.</p><p>c) Minimum 10 years of relevant experience as a Lifting Specialist/Lifting Appointed Person in the oil &amp; gas, LNG, or petrochemical industry, with substantial experience in GCC projects and operating facilities.</p><p>d) Proven experience in preparing lifting studies, method statements, and lifting plans for routine and non-routine lifting activities.</p><p>e) Sound knowledge of international lifting standards, lifting equipment, rigging practices, and safety requirements.</p><p>f) Develop and implement lifting plans for Routine Lifts and Non-Routine Simple Lifts in accordance with the approved OLNG lifting plan format and procedures.</p><p>g) Execute, monitor, and directly supervise all lifting and hoisting operations under the assigned scope of work.</p><p>h) Act as a competent person responsible for planning, organizing, executing, and supervising lifting activities at site while ensuring safe work practices.</p><p>i) Provide technical expertise for the execution of heavy and critical lifting operations and prepare lifting plans in compliance with OLNG requirements and applicable international standards, codes, and best practices.</p><p>j) Coordinate and oversee all rigging and lifting activities to ensure compliance with approved method statements, risk assessments, and safety procedures.</p><p>k) Assess lifting requirements for each assigned task and determine the appropriate lifting equipment, rigging arrangements, and execution methodology.</p><p>l) Coordinate with the OLNG Lifting Appointed Person for activities involving Simultaneous Operations (SIMOPS) and obtain necessary approvals.</p><p>m) Review, revise, and obtain approval for lifting plan modifications based on actual site conditions, particularly during shutdown activities, within a short time (typically 1 to 2 hours).</p><p>n) Preferably possess working knowledge and experience of Oman LNG Lifting Procedures, standards, and permit-to-work requirements.</p>

<p><h4>Integrated solutions commercial senior advisor in location Muscat, Oman</h4> <p>Are you a highly motivated, creative individual and passionate about sales and proposals?<br> Would you like to be a part of a successful team?<br> Join our team!</p> <p><strong>Baker Hughes</strong> is the leading energy technology company, delivering across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward, making it safer, cleaner, and more efficient for people and the planet.</p> <h4>Partner with the best</h4> <p>To prepare proposals/bids, contract negotiation, and compliance with contract commitments and commercial risk assessment. Leads the development of business plans for a specific product or product line.</p> <p>As an Integrated Solutions Commercial Senior Advisor, you will also be responsible for:</p> <ul> <li>Leading all elements of I&S opportunities through the I&S process, ensuring all stage and decision gate deliverables are met.</li> <li>Leading the opportunity pursuit, engaging and aligning all stakeholders such as region leadership, commercial operations, I&S leadership, product line teams, technical focal points, contract party focal points, and Baker Hughes support functions to build a winning strategy for proposals or bids.</li> <li>Ensuring company processes and procedures are strictly followed, including OFSE sales and commercial principles, and in particular, I&S management system content and tools are applied to every opportunity.</li> <li>Contributing to the development and adherence of I&S processes to ensure that project risks are correctly documented, evaluated, and mitigated through use of I&S risk management process and tools.</li> <li>Drafting the initial project plan and all parts thereof, i.e., risk management plan, communications plan, sourcing plan, vendor management plan, early schedule, quality plan, stakeholder matrix, project roles & responsibility matrix (RACI), organizational structure, and construction of the I&S cost model.</li> <li>Ensuring commercial models accurately reflect the most likely return on investment and profitability of Baker Hughes by working closely with various internal stakeholders.</li> <li>Providing leadership for negotiations with customers, contract parties, vendors, and other relevant parties.</li> <li>Performing contract handover through the use of the service level agreement (SLA) component of the Baker Hughes OFSE commercial and operational framework agreement such as commercial operations framework agreement (COFA) during project mobilization stage to the project manager and I&S support teams responsible for the project through execution stages.</li> </ul> <h4>Fuel your passion!</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering, commercial, or scientific discipline.</li> <li>Have 12+ years of relevant oil & gas operator or service company experience.</li> <li>Have experience leading integrated commercial bids.</li> <li>Have 3+ years of experience in integrated projects.</li> <li>Have strong understanding of upstream business environment, including technical and logistical elements.</li> <li>Have good knowledge of well engineering, well construction, rigs, equipment packages, and technical solutions.</li> <li>Have excellent leadership, strong interpersonal, influencing, analytical, decision-making, and planning skills.</li> <li>Have demonstrated ability to work in a global matrix organization.</li> <li>Have significant knowledge of business plans, project planning, project management methodology, and proposal/bid creation.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and other programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.</p> <h4>Join us</h4> <p>Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.</p> <p><strong>Baker Hughes Company is an Equal Opportunity Employer.</strong> Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.</p></p><p></p>

<p><h4>Integrated solutions commercial senior advisor in location Muscat, Oman</h4> <p>Are you a highly motivated, creative individual and passionate about sales and proposals?<br> Would you like to be a part of a successful team?<br> Join our team!</p> <p><strong>Baker Hughes</strong> is the leading energy technology company, delivering across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward, making it safer, cleaner, and more efficient for people and the planet.</p> <h4>Partner with the best</h4> <p>To prepare proposals/bids, contract negotiation, and compliance with contract commitments and commercial risk assessment. Leads the development of business plans for a specific product or product line.</p> <p>As an Integrated Solutions Commercial Senior Advisor, you will also be responsible for:</p> <ul> <li>Leading all elements of I&S opportunities through the I&S process, ensuring all stage and decision gate deliverables are met.</li> <li>Leading the opportunity pursuit, engaging and aligning all stakeholders such as region leadership, commercial operations, I&S leadership, product line teams, technical focal points, contract party focal points, and Baker Hughes support functions to build a winning strategy for proposals or bids.</li> <li>Ensuring company processes and procedures are strictly followed, including OFSE sales and commercial principles, and in particular, I&S management system content and tools are applied to every opportunity.</li> <li>Contributing to the development and adherence of I&S processes to ensure that project risks are correctly documented, evaluated, and mitigated through use of I&S risk management process and tools.</li> <li>Drafting the initial project plan and all parts thereof, i.e., risk management plan, communications plan, sourcing plan, vendor management plan, early schedule, quality plan, stakeholder matrix, project roles & responsibility matrix (RACI), organizational structure, and construction of the I&S cost model.</li> <li>Ensuring commercial models accurately reflect the most likely return on investment and profitability of Baker Hughes by working closely with various internal stakeholders.</li> <li>Providing leadership for negotiations with customers, contract parties, vendors, and other relevant parties.</li> <li>Performing contract handover through the use of the service level agreement (SLA) component of the Baker Hughes OFSE commercial and operational framework agreement such as commercial operations framework agreement (COFA) during project mobilization stage to the project manager and I&S support teams responsible for the project through execution stages.</li> </ul> <h4>Fuel your passion!</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering, commercial, or scientific discipline.</li> <li>Have 12+ years of relevant oil & gas operator or service company experience.</li> <li>Have experience leading integrated commercial bids.</li> <li>Have 3+ years of experience in integrated projects.</li> <li>Have strong understanding of upstream business environment, including technical and logistical elements.</li> <li>Have good knowledge of well engineering, well construction, rigs, equipment packages, and technical solutions.</li> <li>Have excellent leadership, strong interpersonal, influencing, analytical, decision-making, and planning skills.</li> <li>Have demonstrated ability to work in a global matrix organization.</li> <li>Have significant knowledge of business plans, project planning, project management methodology, and proposal/bid creation.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and other programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.</p> <h4>Join us</h4> <p>Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.</p> <p><strong>Baker Hughes Company is an Equal Opportunity Employer.</strong> Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.</p></p><p></p>

<p><b>Job Contents:</b></p> <p>To administer, monitor, and manage contracts throughout the contract lifecycle, from contract award to completion and close-out, ensuring compliance with contractual obligations, corporate policies, and regulatory requirements while minimizing contractual risks and supporting successful project delivery.</p> <p>The Contracts Officer is responsible for maintaining contract records, coordinating contract administration activities, monitoring contractor performance, processing contract amendments, extensions, and variations, and providing contractual support to internal stakeholders.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Monitor contractual risks and disputes, report any deviations or non-compliance.</p> <p> Coordinates closely with legal, finance, technical, and other internal stakeholders to ensure clarity and enforceability of contract terms.</p> <p> Maintain professional relationships with Internal and external stakeholders. </p> <p> Close related Internal and external audit requirements. </p> <p> Prepare periodic contract status reports and other requested reports on a monthly, quarterly, and annual basis.</p> <p> Contribute to lessons learned and knowledge-sharing initiatives.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p>Job Qualifications and Experience</p> <p><b><br></b></p><p><b>Minimum Qualifications</b></p> <p> Bachelor s degree in Business studies/ Engineering/Law or another relevant discipline </p> <p>Professional Experience </p> <p>3+ years experience in the field of contracting, procurement or project contracts management.</p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span><span>Policies, Systems, Processes &amp; Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the implementation of all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></span></p><br><p><b><span><span>Planning</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Develop and seek approval for the preventive maintenance shot term plans as directed by superior to support the achievement of SIP’s annual maintenance plan and support the effective implementation of approved plans within set timelines to facilitate uninterrupted operations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the definition of scope of work, issue maintenance schedules for the related Maintenance Teams, ensuring adherence to the overall maintenance plan and professional engineering practices.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Verify work orders received in the system from different areas and validate that they have been scheduled according to their priorities and resources availability. Prepare and issue weekly planning schedule providing relevant information ensuring adherence to system standards.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Define milestones, major activities, relationships between activities, and create budget estimates to achieve target dates as agreed with clients using appropriate soft wares.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare work orders regarding requirements for materials including specifications and spare parts to support timely availability of resources in line with maintenance requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Plan major overhaul and shutdowns in coordination with the internal teams, including forecasting manpower, spare parts, equipment and duration in order to optimize the utilization.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review equipment/asset performance and recommend necessary Preventive Maintenance to its performance to achieve reliability.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare and create master data for the computerized maintenance system, ensuring system records are updated for all equipment regularly</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in various meetings for the effective implementation of Maintenance Programs. Coordinate with all internal teams for the weekly schedule preparation in line with defined priorities to support continuous operations.</span></span></p><br><p><b><span><span>Contractor Liaison</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Coordinate and liaise with contractors for execution of projects, to validate that the project performance is within the set parameters while highlighting any non-conformances to the Manager for further action.</span></span></p><br><p><b><span><span>Site Inspections</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Perform site inspections on regular basis to follow-up on work progress ensuring that work progress is carried out as per approved work schedule, while guaranteeing that the timelines of the project meet the target dates and that appropriate resources are allocated as per the contractual agreement.</span></span></p><br><p><b><span><span>Financial Coordination</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide information as required to finance department as regards to the progress of projects.</span></span></p><br><p><b><span><span>Bidding &amp; Contract Award</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute in evaluation of tenders with respect to compliance regarding schedule and quality requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Carry out technical evaluations of the submitted offers and recommend the purchase of most suitable and efficient products after consulting the specialists to support best fitted selection in line with SIP requirement.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review invoices as per purchase orders and conduct initial validation in line with defined procedures.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Follow-up and coordinate with Procurement Department for timely procurement of spare parts.</span></span></p><br><p><b><span><span>Project Cost Control</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Update tracking of project budgets. Monitor financial performance of projects as required while updating all related documentation and records in line with defined policies and procedures.</span></span></p><br><p><b><span><span>System Administration</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Be the custodian of the Computerized Maintenance Management</span><span>System (CMMS) and ensure that all records are up to date.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction.</span></span></p><br><p><b><span><span>Quality, Health, Safety, &amp; Environment</span></span></b></p><br><p><span><span><span><span>§</span></span></span><span><span>Ensure compliance to all relevant quality, health, safety and environmental procedures, instructions and controls so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.</span></span></span></p><br><p><b><span><span>Statements and Reports</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Prepare sectional statements and reports timely and accurately to meet SIP Group and department requirements, policies and standards.</span></span></p><br><p><b><span><span>Policies, Systems, Processes &amp; Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide inputs and implement policies, systems and procedure for the assigned section so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. Day-To-Day Operations</span></span></p><br><p></p> </div>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute the procurement process for the assigned materials/services in respective corporate departments to ensure that procurement requirements are met in line with ACWA Power Corporate Procurement Procedure, whilst ensuring internal customer requirements are met in the most timely and cost-efficient manner.</p><p>Collate the required information from the corporate departments and finalize the specifications and requirements for the preparation of RFQ s to be provided to the potential list of suppliers.</p><p>Coordinate the procurement cycle for assigned materials and services under the supervision of the procurement supervisor to ensure the procurement needs are met in a timely and cost-optimized manner.</p><p>Administer terms of purchase in conjunction with relevant stakeholders and legal to ensure all the procured materials and/or services are delivered as per the purchase order (PO) to take any corrective measures in case of noted deviations and ensure that ACWA Power s interests are always protected.</p><p>Provide input based on the analysis of quotations, comparison statements (with emphasis on price, quality, delivery period, terms of payment, etc.), market knowledge and previous contractor evaluations to the Procurement Supervisor for discussion in the tender committee around suitable suppliers.</p><p>Conduct negotiations of quotations with the vendors to ensure that ACWA Power gets the best value for the money they are paying to the vendors.</p><p>Coordinate internal tender committee meetings for assigned purchase orders to enable the approval or modifications of requests for the preparation of purchase orders.</p><p>Enter the information into the system for the generation of a purchase order, and obtain proper approvals, so that the PO can be generated in a timely manner.</p><p>Ensure timely order acceptance from the vendors.</p><p>Implement and coordinate relevant invoice processing activities in liaison with finance, to ensure vendors receive their payments as per the contract terms.</p><p>Analyze vendor performance based on the inputs of internal customers and achievement of the contract obligations to identify the most suitable vendors for any potential work involvement with the Group in the future.</p><p>Provide the support for periodic vendor performance evaluation.</p><p>Support the process of identifying new suppliers to expand the company s preferred supplier database by conducting market research and updating supplier background and credentials, to ensure the Group s supplier database is timely and comprehensively updated with background information.</p><p>Keep abreast of market information about suppliers, dealers, Original Equipment Manufacturers (OEM s) etc. to develop a good network of suppliers that can be contacted for critical requirements.</p><p>Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner fully aligning to the local country procurement regulations</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls and implement the same to vendors/contractors through PO terms so that the safety of employees and environmental compliance can be guaranteed.</p><p>Perform any other duties which the organization may require to be carried out.</p><p>Needs to work closely with Supply Chain teams at the country as well as Corporate level, Plant Operations and Maintenance Teams, IT Team, IMS team, Internal Auditors, Finance Team etc.</p><p>Needs to build a rapport with suppliers, insurance companies, logistics firms, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree holder in Business Administration, Engineering, Materials Management, Logistics and distribution or equivalent.</p><p>3-5 years experience in the same field on local as well as international procurement.</p><p>Ability to look at improvements as well as</p><p>Understanding of the SAP system</p><p>Knowledge of law/regulations and contracts including terms and conditions.</p><p>Ability to understand the material or service with a sourcing perspective.</p><p>Planning and organizing Skills</p><p>Ability to develop relationships with new vendors</p><p>Attention to detail</p><p>Process orientation</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><span>PIPECARE is seeking <strong>Data Analyst</strong> to join our team in Oman, specializing in the oil and gas industry.<br>PIPECARE provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs.<br> <br> <b>Position Summary</b> <br>General role for the Data Analyst includes identification obstructions in the pipeline. It shall be noted that PIPECARE has Subsidiaries around the world and although Data Analyst reports to Data Analyst Team Leader of that Subsidiary and to the corporate Data Analyst Manager, the responsibility of the Data Analyst is to ensure that all tasks and projects related to local subsidiary are executed according to the plan, corporate standards and policy approved by the Corporate Office.<br> <br> <b>Key Responsibilities &amp; Authorities</b> </span> <ul> <li> <ul> <li> <span>Checking and approving the tool performance during the PTT.</span> </li> <li> <span>Checking the data quality of ILI runs.</span> </li> <li> <span>Caliper Data Analysis.</span> </li> <li> <span>MFL Data Analysis.</span> </li> <li> <span>TFI Data Analysis.</span> </li> <li> <span>Checking and implementing dig verification tasks at sites and preparing relevant reports.</span> </li> <li> <span>Reviewing the software inter phase.</span> </li> <li> <span>Reviewing software user manuals.</span> </li> <li> <span>Preparing/Reviewing DAD quality documentation.</span> </li> <li> <span>To ensure accurate tool sensitivity values are provided to TM in Tool Checklist.</span> </li> <li> <span>To prepare a specific Run assessment report.</span> </li> <li> <span>To identify obstructions in the pipeline; to produce technically valid Preliminary / Final report (if applicable).</span> </li> <li> <span>To produce technically valid Preliminary / Final report.</span> </li> <li> <span>To inform HO-DAD about the results and/or to implement the results into the reports.</span> </li> <li> <span>To ensure that the coordinates are synchronized with the data.</span> </li> <li> <span>To alert the R&amp;D regarding the software problems.</span> </li> <li> <span>To update the documentation.</span> </li> <li> <span>To produce updated standard quality procedures.</span> </li> <li> <span>To alert the DA Team Leader / DA Manager regarding the software problems.</span> </li> <li> <span>Execute all other tasks as requested by DA Team Leader or DA Manager and/or Executive Team within the assigned job role.</span> </li> </ul> </li> </ul> <br> <span> <b>Skills/Experience required.</b> </span> <ul> <li> <ul> <li> <span>Bachelor s degree in engineering/technology, OR related degree (preferred but not limited to GIS Field, petrochemical background, pipeline integrity).</span> </li> <li> <span>Prior certification as ILI ASNT-PQ L2, or L3 Data Analyst in one or more of the following in-line inspection technologies: UTWM, UTCD, EMAT; or the ability to become certified</span> </li> <li> <span>Experience in contacts with clients (report presentations, software trainings etc.)</span> </li> <li> <span>Ability to learn proprietary software platforms; proficiency in Microsoft based applications is a must</span> </li> <li> <span>Database development and implementation experience</span> </li> <li> <span>Process analysis, requirement / functional specification development experience</span> </li> <li> <span>Quality assurance of databases, reporting experience</span> </li> <li> <span>Experience of working on large, complex and multiple databases</span> </li> <li> <span>Proficient in using analytical tools and instruments for instance Excel, Microsoft Access, Minitab and SPSS</span> </li> <li> <span>High ability to work with numbers</span> </li> <li> <span>Strong written and verbal communication skills</span> </li> <li> <span>Analytical mind which is able to process information logically</span> </li> <li> <span>Professional level of English language.</span> </li> </ul> </li> </ul> <p> <strong> <span>Physical and Mental Requirements:</span> </strong> </p> <ul> <li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li> <li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li> <li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li> <li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li> <li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. </li> <li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li> </ul> <p><br></p></div></section>

<p>Provide expert technical engineering leadership and operational support for OQEP's offshore facility facilities, including piping systems in processing plants and production platforms, under the direction of the Manager Operation &amp; Maintenance Support, ensuring safe, reliable, available and efficient operations across Upstream Surface Operations. The role delivers robust technical judgement, innovative engineering solutions and operability, availability and reliability assessments for off shore facility, evaluating modification and innovation proposals against project requirements, engineering standards and operational integrity. It provides hands-on operational support, technical troubleshooting and readiness assurance for assigned assets, while acting as the operations interface with projects, procurement, supply and other stakeholders. The role also mentors and develops production and junior engineers into self-sufficient performers, embeds common engineering principles across teams, and drives operational excellence, safety and reliability across OQEP's surface operations facilities.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Tasks and Responsibilities</strong></p><ul><li>Provide robust technical engineering expertise and innovative solutions for the execution and operation of offshore facility (piping systems in processing plants and production platforms), ensuring teams apply common engineering principles and concepts.</li><li>Lead and deliver operability, availability and reliability assessments on systems related to offshore facility, providing robust technical judgement on modification and innovation proposals in line with project requirements, engineering standards, safety and reliability.</li><li>Handle a large scope of concurrent engineering activities and projects, prioritizing and delivering high-quality technical outputs across multiple assets simultaneously.</li><li>Analyze complex technical, operational and reliability issues on offshore facility and recommend solutions that significantly improve safety, availability and performance.</li><li>Provide operational support for offshore facility (piping systems in processing plants and production platforms) at Upstream Surface Operations.</li><li>Deliver assigned operational duties and tasks for the assets, including technical support, troubleshooting, backup and other services to operate applicable hardware, systems software and application software.</li><li>Modify and improve engineering processes, standards, operating procedures and technical documentation to enhance reliability, integrity and operational efficiency.</li><li>Measure and assure progress towards the state of Operational Readiness to Operate (ORA), ensuring readiness for safe and efficient operations at the site.</li><li>Act as the Operations interface to manage procurement and supply issues, ensuring timely availability of technical materials, spares and services.</li><li>Act as the ORA interface to engage and coordinate with different stakeholders across the function on readiness, technical and operational matters.</li><li>Provide technical leadership, guidance and review to junior engineers, trainees and teams on engineering principles, standards and operational practices.</li><li>Mentor and coach production engineers and staff to build capability and develop them into self-sufficient, high-performing engineers.</li><li>Convince and influence internal stakeholders, projects and vendors to adopt sound engineering solutions, operability improvements and reliability-centred practices.</li><li>Support incident investigation, root cause analysis and corrective actions for offshore facility reliability and integrity issues.</li><li>Support planning, budgeting, forecasting and reporting for operations support engineering activities and embed KPIs in day-to-day work.</li><li>Perform other similar duties as assigned by the Manager Operation &amp; Maintenance Support.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: Surface Operations, Operation &amp; Maintenance Support, Well Delivery, Projects Delivery, Technical Services, HSSE, Contract &amp; Procurement, and all relevant operational and support functions.</li><li>External: EPC and engineering contractors, equipment and piping vendors, OEMs, technical service providers, and specialist engineering consultants.</li></ul><p><strong>Notable Working Conditions</strong>. Combination of office and field/plant environment; regular presence at processing plants and production platforms; intensive computer screen use; exposure to operational site conditions; occasional after-hours support for operational and readiness matters.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education Requirements</strong> Required: Bachelor's degree in Mechanical, Chemical, Process, Petroleum or a related Engineering discipline. Relevant post-degree qualification or professional engineering certification is preferred. Master's degree is a plus.</li><li><strong>Language</strong> Excellent knowledge of written, read and spoken English (required). Arabic is a plus.</li><li><strong>Background and experience</strong><ul><li>8+ years' experience in Operations Support, Surface Operations, Process/Facilities Engineering or Production Engineering, preferably in the oil &amp; gas, energy or large industrial sector.</li><li>Proven track record of providing technical engineering leadership and operational support for offshore facility.</li><li>Strong experience in:<ul><li>offshore facility and piping systems (processing plants and production platforms).</li><li>Operability, availability and reliability engineering.</li><li>Operational Readiness Assurance (ORA) and readiness-to-operate assessments.</li><li>Technical troubleshooting and operational support.</li><li>Modification and innovation proposal review against engineering standards.</li><li>Incident investigation and root cause analysis.</li><li>Engineering standards, codes and operating procedures.</li><li>Procurement and supply interface for technical materials and services.</li><li>Mentoring and developing junior engineers and Omani national talent.</li></ul></li></ul></li><li><strong>Behavioural Competencies</strong><ul><li>Strong technical and analytical problem-solving skills.</li><li>Sound engineering judgement and decision-making.</li><li>Maintaining effective, accurate and transparent communication with all stakeholders.</li><li>Attention to detail and safety-first mindset.</li><li>Planning and prioritization across multiple activities.</li><li>Negotiation and influencing.</li><li>Ethics, integrity and compliance.</li><li>Engages and inspires colleagues to collaborate and share knowledge.</li><li>Pursues innovation and continuous improvement.</li><li>Acts as an agent for change, constructively challenging the status quo.</li><li>Mentoring and coaching capability.</li><li>Composure under operational and readiness pressure.</li></ul></li><li><strong>Technical Competencies</strong><ul><li>Offshore facility and piping systems engineering (processing plants and production platforms).</li><li>Operability, availability and reliability engineering.</li><li>Operational Readiness Assurance (ORA) and readiness-to-operate.</li><li>Technical troubleshooting and operational support.</li><li>Modification/innovation proposal review and technical judgement.</li><li>Engineering standards, codes and operating procedures.</li><li>Incident investigation and root cause analysis (RCA).</li><li>Process safety and asset integrity awareness.</li><li>Procurement and supply interface for technical materials.</li><li>Hardware, systems software and application software for operations.</li><li>Excellent business and technical report writing skills.</li><li>Very good knowledge of PC software and engineering tools.</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Sales Support Engineer Location: Muscat, Oman We in Siemens strongly believe in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupants’ intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Siemens Smart Infrastructure is looking for a Sales Support Engineer for the Electrical Products business unit to help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Your Role – International, Challenging and Future-Oriented! In this pivotal role, you will be the backbone of our sales operations, ensuring seamless support for our customers and actively promoting the Siemens brand within key government end-users. The main target is to support and grow Siemens’ Panel-building &amp; Distribution sales channels, ensuring a wider coverage for Siemens’ low voltage products in the different market segments. In Your daily work you will oversee following tasks and responsibilities: Achieve the assigned business unit’s financial targets. Prepare accurate and timely quotations for low-voltage products based on customer requirements and specifications. Provide technical and commercial support to customers by addressing inquiries and offering suitable solutions. Collaborate closely with the sales team to understand customer needs and contribute to the development of sales strategies. Process customer orders efficiently, ensuring that all details are accurate and properly entered into the relevant systems, while ensuring full compliance with internal processes. Coordinate with internal departments, such as logistics and supply chain, to monitor order status and provide customers with timely delivery updates. Proactively communicate any potential delays or issues to customers and the sales team. Actively engage with key government end users, including the Ministry of Defence (MOD), Ministry of Health (MOH), Royal Court Affairs (RCA), and the Royal Oman Police (ROP). Promote Siemens’ low-voltage product portfolio and solutions by highlighting the company’s value proposition and technological advantages. Build and maintain strong, long-term relationships with these strategic accounts to strengthen Siemens’ market presence and brand loyalty. Identify and pursue new business opportunities within these government sectors Your Qualifications and Skills You hold a bachelor’s or master’s degree in electrical engineering field from reputable university or college. You bring expert level experience in LV Products and sales &amp; marketing background. You have solid experience with EPC’s &amp; contractors in the power distribution market Our Ideal candidate has an advanced Critical and respective Product/Market Analysis skills You will impress us with your outstanding Presentation skills &amp; market Intelligence skills You should have more than 3 years of experience in the field of low voltage switchgear within the Middle East Market. You enjoy working in multicultural, diverse, working environment. Fluent written and spoken English and Arabic. Further language skills are highly appreciated. What else do you need to know? We care about finding the best talents. Our main location for this Position is Muscat. However, we are open to consider candidates in other Siemens locations within the Middle East. Siemens promotes equal opportunities. Diversity enriches our company and gives us an advantage. We offer competitive remuneration package together with real career development opportunities for both personal and professional growth We offer a work environment where everyone can bring their whole self to work and feel a sense of belonging. Transform the everyday with us! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Please note: Only complete applications can be considered in the selection process.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<p>We are looking for a Head of Software Engineering to lead our Software Factory, shape our engineering direction, and build on AMAN’s capabilities as we take on larger and more complex technology programmes.</p><br><p>Our Software Factory designs and delivers enterprise platforms, digital services, integrations, and AI-enabled applications that support complex and mission-critical operations. As AMAN continues to grow its technology portfolio and regional presence, we are expanding our engineering leadership to support the next stage of our growth.</p><br><p><strong>Role Overview</strong></p><p>The Head of Software Engineering will lead the technical direction, engineering capability, and delivery of AMAN’s Software Factory. You will oversee the full software delivery lifecycle, from solution architecture and estimation through engineering, deployment, and production, while providing technical leadership across our teams and client engagements. The role will play a key part in shaping AMAN’s engineering standards, developing our technical talent, supporting strategic opportunities, and delivering high-quality technology solutions for our clients across the region.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Own the technical and delivery performance of the Software Factory, with clear accountability for quality, timelines, scope, and engineering outcomes across active projects.</p></li><li><p>Lead solution architecture and technical decision-making for complex enterprise systems, integrations, cloud and on-premise deployments, and AI-enabled applications.</p></li><li><p>Build stronger delivery predictability by improving estimation, resource planning, engineering standards, technical risk management, and early escalation of issues.</p></li><li><p>Develop and lead a high-performing engineering team through hiring, coaching, performance management, and clear technical growth paths.</p></li><li><p>Establish consistent engineering practices across code quality, reviews, testing, CI/CD, DevOps, security, documentation, monitoring, and production readiness.</p></li><li><p>Support AMAN’s pre-sales and tender process by shaping technical solutions, estimating effort, identifying risks, and helping determine whether opportunities are technically and commercially viable.</p></li><li><p>Work closely with the AI Factory Lead to ensure AI, data, and agentic capabilities are securely integrated into complete production systems rather than delivered as isolated prototypes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10+ years of software engineering experience, including meaningful leadership responsibility for engineering teams and complex production systems.</p></li><li><p>Strong technical depth across enterprise software architecture, backend development, APIs and integrations, databases, DevOps, cloud and on-premise environments.</p></li><li><p>Proven experience owning delivery across estimation, architecture, engineering execution, production, and technical risk management.</p></li><li><p>Experience leading engineers directly, including hiring, coaching, performance management, and building stronger technical capability within a team.</p></li><li><p>Strong client-facing and commercial judgement, with the ability to explain technical decisions, challenge assumptions, defend estimates, and operate confidently with senior stakeholders.</p></li></ul><br><p><strong>Nice-to-Haves</strong></p><ul><li><p>Experience delivering government or regulated-sector technology programmes in Oman or the GCC.</p></li><li><p>Experience integrating AI, machine learning, LLM, RAG, or agentic AI capabilities into production software platforms.</p></li><li><p>Experience working in fixed-price, tender-driven, or milestone-based delivery environments.</p></li></ul>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Responsibilities</h4> <p>Deliver electrical engineering services that meet Worley, its customers' and applicable statutory and regulatory specifications, on time and within budget.</p> <p>Initiate, manage and if required supervise electrical engineering project requirements.</p> <p>Perform electrical engineering services such as:</p> <ul> <li>participate in relevant meetings, prepare progress reports and follow required checking procedures;</li> <li>ensure the project scope is clear and that changes comply with project change management processes;</li> <li>provide assistance and advice during procurement, construction and commissioning activities. For example, write requisitions, conduct technical bid evaluations and write purchase orders.</li> </ul> <p>If required, act as the electrical engineering lead on specific projects.</p> <p>If responsible for a team:</p> <ul> <li>outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress; and</li> <li>ensure the required services meet Worley, its customers and applicable statutory and regulatory requirements, on time and within budget.</li> </ul> <p>Proactively resolve any discrepancies between Worley and its customer's requirements.</p> <p>Keep up-to-date with the latest developments and technical innovations in electrical engineering.</p> <p>If required, assist and support junior personnel within the electrical engineering team.</p> <p>Communicate effectively with the electrical engineering team and project stakeholders, including the customer.</p> <p>Identify issues and problems, develop appropriate solutions, and ask for assistance when required.</p> <h4>Technical and industry experience</h4> <ul> <li>Highly effective technical and practical engineering skills and ability to consistently deliver quality, accurate and timely work to Worley and its customers.</li> <li>A sound knowledge of the fundamental requirements of electrical engineering, and the basic requirements of other engineering fields.</li> <li>A sound knowledge of applicable local and international standards and statutory and regulatory requirements.</li> <li>Competent use of electrical engineering specific software.</li> <li>Competent use of relevant software such as MS Office Suite.</li> <li>Substantial technical and practical experience in electrical engineering in the same or similar industry including experience in working in multi-disciplinary projects and teams.</li> <li>Bachelor degree in engineering.</li> <li>Minimum experience required 15 years in oil and gas.</li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Purpose</h4> <p>Lead and manage multi-discipline engineering teams to deliver refinery and petrochemical projects safely, on schedule, within budget, and to the required quality standards. Ensure compliance with Worley Management System requirements and customer specifications.</p> <h4>Key responsibilities</h4> <ul> <li>Lead engineering execution for Concept, Pre-FEED, FEED, Detailed Design, EPCM and EPC projects.</li> <li>Manage engineering scope, schedule, budget, resources and technical quality.</li> <li>Coordinate interfaces between disciplines, licensors, vendors, customers and execution centers.</li> <li>Lead design reviews, technical assurance, risk management and change management activities.</li> <li>Support project delivery, customer engagement and business development activities.</li> </ul> <h4>Mandatory experience</h4> <ul> <li>Minimum 15 years of engineering experience.</li> <li>Minimum 10 years' experience on refinery and petrochemical projects.</li> <li>Proven experience as Engineering Manager, Project Engineering Manager or Engineering Lead on major refinery and petrochemical facilities.</li> <li>Experience in FEED, Detailed Design, EPCM and/or EPC project delivery.</li> <li>Demonstrated leadership of multi-discipline engineering teams.</li> </ul> <h4>Essential skills</h4> <ul> <li>Engineering management</li> <li>Technical assurance</li> <li>Interface management</li> <li>Risk & change management</li> <li>Team leadership</li> <li>Customer & stakeholder management</li> </ul> <h4>Qualifications</h4> <p>Bachelor’s degree in Engineering.<br> Chartered Engineer or equivalent preferred.</p> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<p>Lead process technology and engineering activities across operations, maintenance, and capital projects. Provide technical leadership in process engineering, plant optimization, and troubleshooting. Support plant expansions, modifications, commissioning, and start-up activities. Review and approve process engineering designs, calculations, and technical deliverables. Identify and resolve complex process-related operational challenges. Lead process safety studies including HAZOP, SIL assessments, and technical risk reviews. Drive Advanced Process Control (APC) initiatives to improve plant stability, performance, and efficiency. Monitor process performance and recommend improvements to increase reliability and production efficiency. Support engineering studies, feasibility evaluations, and technology assessments. Act as the subject matter expert for process technology and provide technical guidance to cross-functional teams. Participate in failure investigations and root-cause analyses for process-related incidents. Ensure compliance with company standards, engineering practices, and HSE requirements. Manage interfaces with contractors, consultants, vendors, and internal stakeholders. Promote innovation, digitalization, and the adoption of emerging technologies. Mentor and develop junior engineers while fostering a culture of continuous improvement and technical excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Chemical Engineering, Process Engineering, Physics, or a related discipline.</li><li>Minimum 10 years of experience in the Oil &amp; Gas, Chemical, Energy, or related industries.</li><li>Minimum 5 years of technical engineering experience in a processing or industrial environment.</li><li>Strong experience in process engineering, plant operations support, process safety, and technical troubleshooting.</li><li>Experience supporting major industrial projects, commissioning, and plant modifications.</li><li>Knowledge of Advanced Process Control (APC), HAZOP, SIL studies, and process optimization methodologies is highly desirable.</li></ul>