وظائف كول سنتر في سلطنة عمان
٢٨٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<p>Pipeline and Tank Constructions SPC is seeking a Contact Center Representative to handle incoming calls and coordinate communication between clients and project teams. This role is responsible for responding to inquiries, routing calls to appropriate departments, and maintaining accurate call logs. The position reports to the Administration Supervisor.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer incoming calls in a professional and timely manner</li><li>Respond to client inquiries regarding project status, service availability, and general company information</li><li>Route calls to the appropriate project managers, engineers, or administrative staff</li><li>Take accurate messages and ensure delivery to the intended recipient</li><li>Maintain a log of incoming calls and track unresolved inquiries</li><li>Assist clients with basic questions about company services and project locations</li><li>Coordinate with internal teams to obtain updates for client queries</li><li>Follow up on pending client requests as directed by supervisors</li><li>Perform outbound calls for appointment reminders or information verification as needed</li><li>Maintain professional telephone etiquette and customer service standards at all times</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>High school diploma or equivalent; additional training in customer service or office administration is preferred</li><li>Minimum 1 year of experience in a call center, customer service, or reception role</li><li>Clear speaking voice and professional telephone manner</li><li>Good verbal communication skills in English; proficiency in Arabic is required</li><li>Basic computer skills including Microsoft Outlook and Excel</li><li>Ability to remain calm and professional when handling multiple calls</li><li>Strong listening skills and attention to detail when taking messages</li><li>Reliable attendance and punctuality</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><ul><li>Manage 3PL DC Performance End to End to achieve tMart DC KPIs and develop the KPIs when needed</li><li>Optimize the 3PL Operational performance</li><li>Visit & Audit 3PL DC Operations on weekly basis</li><li>Daily DC Stock & Shrink monitoring</li><li>Partner with Demand Planning to monitor stock levels, reducing waste and improving the accuracy of inbound/outbound forecasting.</li><li>Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.</li><li>Ensure rigid standards for inventory accuracy, availability, and shrinkage control through regular audits and strict process adherence</li><li>Plan and execute centralization volume increase with the Demand, Commercial, regional & 3PL DC.</li><li>Monthly & Annual DC P&L Ownership and review</li><li>Control DC Cost and try to optimize on the go</li><li>Validate DC Weekly cost vs Reality</li><li>Monitor departmental spending and labor allocation to drive cost-effective operations without compromising on quality or speed.</li><li>Manage an offsite team to ensure DC Operational quality</li><li>Oversee total workforce planning of the 3PL DC to ensure delivery of our KPIs as per Regional FTE standards</li><li>Lead the hiring, onboarding, and technical training for your specific department to ensure a high-performing talent bench.</li><li>Manage and coach a team of Supervisors and frontline staff, focusing on succession planning and performance management.</li><li>Drive a culture of accountability and high engagement, managing attendance and productivity metrics of our own staff and the 3PL DC.</li><li>Study, Scout & select with procurement and regional team new 3PL partners in case tMart needs to switch Vendors</li><li>Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.</li><li>Ensure Health & Safety compliance of our DC Talabat members within the 3PL Facility</li></ul><br>What you need to be successful<br><ul><li>More than 7 years’ experience of warehousing operations and start up</li><li>Ability to accurately analyze information</li><li>Ability to manage team members effectively</li><li>Ability to manage processes</li><li>Deadline-oriented</li><li>Very good command of English</li><li>Very good command in Microsoft applications</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Manage 3PL DC Performance End to End to achieve tMart DC KPIs and develop the KPIs when needed</li><li>Optimize the 3PL Operational performance</li><li>Visit & Audit 3PL DC Operations on weekly basis</li><li>Daily DC Stock & Shrink monitoring</li><li>Partner with Demand Planning to monitor stock levels, reducing waste and improving the accuracy of inbound/outbound forecasting.</li><li>Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.</li><li>Ensure rigid standards for inventory accuracy, availability, and shrinkage control through regular audits and strict process adherence</li><li>Plan and execute centralization volume increase with the Demand, Commercial, regional & 3PL DC.</li><li>Monthly & Annual DC P&L Ownership and review</li><li>Control DC Cost and try to optimize on the go</li><li>Validate DC Weekly cost vs Reality</li><li>Monitor departmental spending and labor allocation to drive cost-effective operations without compromising on quality or speed.</li><li>Manage an offsite team to ensure DC Operational quality</li><li>Oversee total workforce planning of the 3PL DC to ensure delivery of our KPIs as per Regional FTE standards</li><li>Lead the hiring, onboarding, and technical training for your specific department to ensure a high-performing talent bench.</li><li>Manage and coach a team of Supervisors and frontline staff, focusing on succession planning and performance management.</li><li>Drive a culture of accountability and high engagement, managing attendance and productivity metrics of our own staff and the 3PL DC.</li><li>Study, Scout & select with procurement and regional team new 3PL partners in case tMart needs to switch Vendors</li><li>Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.</li><li>Ensure Health & Safety compliance of our DC Talabat members within the 3PL Facility</li></ul><br>Qualifications<br><ul><li>More than 7 years’ experience of warehousing operations and start up</li><li>Ability to accurately analyze information</li><li>Ability to manage team members effectively</li><li>Ability to manage processes</li><li>Deadline-oriented</li><li>Very good command of English</li><li>Very good command in Microsoft applications</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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<p><strong>نوع العقد وموقع العمل</strong></p><br><br><p>عقد دوام كامل - المركز المؤسسي (مع زيارات للفروع).</p><br><br><br><p><strong>الهدف العام من الوظيفة</strong></p><br><br><p>قيادة استراتيجية التسويق والتسجيل لجذب العباقرة المستهدفين، تعزيز صورة المدرسة، وتحقيق أهداف التسجيل السنوية مع تعظيم الأثر على أولياء الأمور والمجتمع.</p><br><br><br><p><strong>المهام والمسؤوليات</strong></p><br><br><p>1. وضع وتنفيذ الخطة الاستراتيجية للتسويق والتسجيل.</p><br><br><p>2. الإشراف على مركز الاتصالات (Call Center) وفريق الاستفسارات.</p><br><br><p>3. إدارة التسويق الرقمي والسوشيال ميديا.</p><br><br><p>4. الإشراف على التصميم والمحتوى المرئي (Design & Content).</p><br><br><p>5. تنظيم حملات التسويق والفعاليات الميدانية.</p><br><br><p>6. متابعة عملية التسجيل والقبول وضمان تجربة مميزة لأولياء الأمور.</p><br><br><p>7. بناء شراكات مع الجهات الخارجية لتعزيز الانتشار.</p><br><br><p>8. إعداد تقارير الأداء التسويقي والتسجيلي الدورية.</p><br><br><p>9. دعم أهداف تعظيم الأثر من خلال المحتوى وال</p></div></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the marketing and enrollment strategy to attract target students, strengthen the school's brand image, and achieve annual enrollment targets, while maximizing impact on parents and the wider community.</p><p>Develop and implement the strategic marketing and enrollment plan.</p><p>Oversee the Call Center and the inquiries/customer support team.</p><p>Manage digital marketing and social media.</p><p>Oversee design and visual content.</p><p>Organize marketing campaigns and field events.</p><p>Monitor the enrollment and admissions process, ensuring an excellent experience for parents.</p><p>Build partnerships with external parties to expand outreach.</p><p>Prepare periodic marketing and enrollment performance reports.</p><p>Support impact-maximization goals through content and campaigns.</p><p>Number of new enrollments annually (against target).</p><p>Conversion rate from inquiry to enrollment.</p><p>Level of engagement and follower growth on social media.</p><p>Parent satisfaction with the enrollment process (target 90%).</p><p>Cost per enrollment (cost of acquiring each new student).</p><p>Commensurate with experience, plus performance incentives linked to enrollment numbers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 6 8 years of experience in marketing and sales (experience in the education sector preferred).</p><p>Skills in leading both digital and traditional marketing teams.</p><p>High creativity and deep understanding of the parent audience.</p><p>Proficiency in digital marketing tools (Google Ads, Meta, Content Management).</p><p>Commitment to the Sakinah Quintet and the ability to convey its values through content.</p><p>Commit to maximizing impact on parents and the community through purposeful educational content that reflects the Sakinah Quintet, and contribute to spreading the school's message as an ongoing legacy (sadaqah jariyah) and beneficial knowledge.</p><p></p></section>
<p>Lead the marketing and enrollment strategy to attract target students, strengthen the school's brand image, and achieve annual enrollment targets, while maximizing impact on parents and the wider community. Duties & Responsibilities Develop and implement the strategic marketing and enrollment plan. Oversee the Call Center and the inquiries/customer support team. Manage digital marketing and social media. Oversee design and visual content. Organize marketing campaigns and field events. Monitor the enrollment and admissions process, ensuring an excellent experience for parents. Build partnerships with external parties to expand outreach. Prepare periodic marketing and enrollment performance reports. Support impact-maximization goals through content and campaigns. Key Performance Indicators (KPIs) Number of new enrollments annually (against target). Conversion rate from inquiry to enrollment. Level of engagement and follower growth on social media. Parent satisfaction with the enrollment process (target 90%). Cost per enrollment (cost of acquiring each new student). Salary & Benefits Commensurate with experience, plus performance incentives linked to enrollment numbers. Primary Quintet Pillar The Work Pillar particularly trade and investment with supporting emphasis on the Knowledge Pillar through content. Applicable Institutional Policies The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction. The policy for developing Islamic studies curricula. The policy for integrating the STEAM curriculum. The policy for maximizing impact in reading and writing. The financial-streamlining policy, with a focus on extended impact.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 6 8 years of experience in marketing and sales (experience in the education sector preferred). Skills in leading both digital and traditional marketing teams. High creativity and deep understanding of the parent audience. Proficiency in digital marketing tools (Google Ads, Meta, Content Management). Commitment to the Sakinah Quintet and the ability to convey its values through content. Impact Maximization Requirements Commit to maximizing impact on parents and the community through purposeful educational content that reflects the Sakinah Quintet, and contribute to spreading the school's message as an ongoing legacy (sadaqah jariyah) and beneficial knowledge.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Operational:</p>
<p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p>
<p> </p>
<p>2. Check submitted complaints and feedback for completeness and clarity.</p>
<p> </p>
<p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p>
<p> </p>
<p>4. Forward cases to relevant departments or branches for investigation and resolution.</p>
<p> </p>
<p>5. Follow up on pending items to ensure resolution within the set timeframe.</p>
<p> </p>
<p>6. Notify customers of the outcomes and confirm closure of complaints.</p>
<p> </p>
<p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p>
<p> </p>
<p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p>
<p> </p>
<p>9. Note common issues or frequently raised points and inform the supervisor.</p>
<p> </p>
<p>10. Assist in preparing basic reports on complaint volumes and trends.</p>
<p> </p>
<p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p>
<p> </p>
<p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p>
<p> </p>
<p>13. Conduct or assist with short customer surveys when requested.</p>
<p> </p>
<p>14. Ensure survey results are recorded and submitted on time.</p>
<p> </p>
<p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> All internal departments</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> DB Customers, Technical Support Vendors</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interactions</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p> Bachelor s degree in Business Administration, Customer Service, or related field</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p> 2 to 4 years of experience in customer service or complaints handling</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Basic understanding of complaint and feedback processes</p>
<p> </p>
<p> Familiarity with online forms, CRM, or case-tracking tools</p>
<p> </p>
<p> Clear communication and basic data entry skills</p>
<p> </p>
<p> Attention to detail and follow-up capability</p>
<p> </p>
<p> Willingness to support quality improvement</p>
<p> </p>
<p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p>
<p> </p>
<p> NA</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>We are seeking a skilled IT Engineer to join our dynamic team, where you will play a pivotal role in designing, implementing, and maintaining innovative technology solutions that drive our organization's success. The ideal candidate will possess a strong foundation in IT infrastructure, network management, and system optimization, with a passion for problem-solving and a keen interest in emerging technologies. You will collaborate closely with cross-functional teams to enhance IT processes and projects, ensuring efficient operation and seamless integration of systems. Your expertise will contribute to enhancing our digital frameworks while supporting the overall strategic goals of the organization. The successful candidate must have excellent analytical skills, a proactive mindset, and the ability to communicate technical concepts clearly to non-technical stakeholders, making you a vital link between technology and business objectives. A commitment to continuous learning and professional development will empower you to stay ahead in a rapidly evolving tech landscape.</p><p>Responsibility & Scope</p><ul><li><p>Design, implement, and manage IT infrastructure and systems to ensure optimal performance and security</p></li><li><p>Troubleshoot and resolve hardware and software issues across various platforms</p></li><li><p>Monitor system performance and perform regular updates to maintain efficiency</p></li><li><p>Collaborate with cross-functional teams to define technical requirements and develop solutions</p></li><li><p>Provide user support and training for new technologies and software applications</p></li><li><p>Conduct regular system backups and verify data integrity to prevent data loss</p></li><li><p>Develop and implement IT policies, procedures, and best practices</p></li><li><p>Manage network security measures to protect sensitive information and systems</p></li><li><p>Stay current with emerging technologies and trends in IT to recommend improvements and innovations</p></li><li><p>Assist in planning and overseeing IT projects, including budgeting and resource allocation</p></li><li><p>Maintain documentation of system configurations, processes, and user manuals</p></li><li><p>Evaluate and recommend new hardware and software to enhance organizational capabilities</p></li><li><p>Ensure compliance with industry regulations and company policies regarding data handling and security</p></li><li><p>Participate in on-call support and troubleshooting as needed to maintain system uptime</p></li><li><p>Collaborate with vendors and service providers for purchasing and maintenance of IT assets</p></li></ul><p>Requirements</p><p>In-depth knowledge of Compute, Storage, and Virtualization solutions. Strong understanding of datacenter infrastructure, enterprise software, cloud platforms, and AI-driven solutions. Certifications in Dell/HPE/Lenovo, NetApp/Dell-EMC, VMware, Nutanix, Microsoft, Oracle, Veeam, Citrix, NVIDIA, Cloudera are preferred.</p><p>Prepare and maintain comprehensive documentation for implemented solutions</p><p>Provide training and technical resources to internal teams and customers</p><p>Act as a customer advocate, focusing on their security requirements and staying updated on Compute, Storage, AI and Cloud trends</p><p>Ensure proposed solutions align with the latest server, storage, security and networking best practices</p><p>Skills & Competencies</p><p>Compute, storage & virtualization </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Compute, storage & virtualization</p><p>Data center management </p><p></p></section>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<p><h4>Position summary</h4>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><strong>About FingTap Solutions</strong></p><p>FingTap Solutions is a European technology firm dedicated to delivering high-quality IT infrastructure and technical solutions globally.</p><p> </p><p><strong>Role Overview</strong></p><p>We are looking for experienced and hands-on Data Center / IT Support Engineers for a freelance work based in Muscat, Oman. In this role, you will play a critical part in our Data Center Installation Project, ensuring seamless execution, hardware setup, and network infrastructure deployment.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>Hardware & Data Center Setup: Handle physical rack mounting, rack exchange, cabling, server installation, and hardware component replacements.</p><p>Network & Infrastructure Support: Assist with the setup, configuration, and troubleshooting of network devices, switches, routers, and IT network infrastructure.</p><p>Diagnostics & Maintenance: Perform initial hardware diagnostics, cable tracing, labeling, and signal testing to ensure optimal operating conditions.</p><p>Vendor & Project Coordination: Work alongside on-site technical teams and remote engineers to execute deployment plans according to project specifications.</p><p>Documentation: Keep detailed logs of rack layouts, asset tagging, maintenance activities, and completed installations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p></p><p></p>