وظائف كول سنتر - مسقط سلطنة عمان
٩٣ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the marketing and enrollment strategy to attract target students, strengthen the school's brand image, and achieve annual enrollment targets, while maximizing impact on parents and the wider community.</p><p>Develop and implement the strategic marketing and enrollment plan.</p><p>Oversee the Call Center and the inquiries/customer support team.</p><p>Manage digital marketing and social media.</p><p>Oversee design and visual content.</p><p>Organize marketing campaigns and field events.</p><p>Monitor the enrollment and admissions process, ensuring an excellent experience for parents.</p><p>Build partnerships with external parties to expand outreach.</p><p>Prepare periodic marketing and enrollment performance reports.</p><p>Support impact-maximization goals through content and campaigns.</p><p>Number of new enrollments annually (against target).</p><p>Conversion rate from inquiry to enrollment.</p><p>Level of engagement and follower growth on social media.</p><p>Parent satisfaction with the enrollment process (target 90%).</p><p>Cost per enrollment (cost of acquiring each new student).</p><p>Commensurate with experience, plus performance incentives linked to enrollment numbers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 6 8 years of experience in marketing and sales (experience in the education sector preferred).</p><p>Skills in leading both digital and traditional marketing teams.</p><p>High creativity and deep understanding of the parent audience.</p><p>Proficiency in digital marketing tools (Google Ads, Meta, Content Management).</p><p>Commitment to the Sakinah Quintet and the ability to convey its values through content.</p><p>Commit to maximizing impact on parents and the community through purposeful educational content that reflects the Sakinah Quintet, and contribute to spreading the school's message as an ongoing legacy (sadaqah jariyah) and beneficial knowledge.</p><p></p></section>
<p>Lead the marketing and enrollment strategy to attract target students, strengthen the school's brand image, and achieve annual enrollment targets, while maximizing impact on parents and the wider community. Duties & Responsibilities Develop and implement the strategic marketing and enrollment plan. Oversee the Call Center and the inquiries/customer support team. Manage digital marketing and social media. Oversee design and visual content. Organize marketing campaigns and field events. Monitor the enrollment and admissions process, ensuring an excellent experience for parents. Build partnerships with external parties to expand outreach. Prepare periodic marketing and enrollment performance reports. Support impact-maximization goals through content and campaigns. Key Performance Indicators (KPIs) Number of new enrollments annually (against target). Conversion rate from inquiry to enrollment. Level of engagement and follower growth on social media. Parent satisfaction with the enrollment process (target 90%). Cost per enrollment (cost of acquiring each new student). Salary & Benefits Commensurate with experience, plus performance incentives linked to enrollment numbers. Primary Quintet Pillar The Work Pillar particularly trade and investment with supporting emphasis on the Knowledge Pillar through content. Applicable Institutional Policies The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction. The policy for developing Islamic studies curricula. The policy for integrating the STEAM curriculum. The policy for maximizing impact in reading and writing. The financial-streamlining policy, with a focus on extended impact.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 6 8 years of experience in marketing and sales (experience in the education sector preferred). Skills in leading both digital and traditional marketing teams. High creativity and deep understanding of the parent audience. Proficiency in digital marketing tools (Google Ads, Meta, Content Management). Commitment to the Sakinah Quintet and the ability to convey its values through content. Impact Maximization Requirements Commit to maximizing impact on parents and the community through purposeful educational content that reflects the Sakinah Quintet, and contribute to spreading the school's message as an ongoing legacy (sadaqah jariyah) and beneficial knowledge.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Operational:</p>
<p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p>
<p> </p>
<p>2. Check submitted complaints and feedback for completeness and clarity.</p>
<p> </p>
<p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p>
<p> </p>
<p>4. Forward cases to relevant departments or branches for investigation and resolution.</p>
<p> </p>
<p>5. Follow up on pending items to ensure resolution within the set timeframe.</p>
<p> </p>
<p>6. Notify customers of the outcomes and confirm closure of complaints.</p>
<p> </p>
<p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p>
<p> </p>
<p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p>
<p> </p>
<p>9. Note common issues or frequently raised points and inform the supervisor.</p>
<p> </p>
<p>10. Assist in preparing basic reports on complaint volumes and trends.</p>
<p> </p>
<p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p>
<p> </p>
<p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p>
<p> </p>
<p>13. Conduct or assist with short customer surveys when requested.</p>
<p> </p>
<p>14. Ensure survey results are recorded and submitted on time.</p>
<p> </p>
<p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> All internal departments</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> DB Customers, Technical Support Vendors</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interactions</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p> Bachelor s degree in Business Administration, Customer Service, or related field</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p> 2 to 4 years of experience in customer service or complaints handling</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Basic understanding of complaint and feedback processes</p>
<p> </p>
<p> Familiarity with online forms, CRM, or case-tracking tools</p>
<p> </p>
<p> Clear communication and basic data entry skills</p>
<p> </p>
<p> Attention to detail and follow-up capability</p>
<p> </p>
<p> Willingness to support quality improvement</p>
<p> </p>
<p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p>
<p> </p>
<p> NA</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>We are seeking a skilled IT Engineer to join our dynamic team, where you will play a pivotal role in designing, implementing, and maintaining innovative technology solutions that drive our organization's success. The ideal candidate will possess a strong foundation in IT infrastructure, network management, and system optimization, with a passion for problem-solving and a keen interest in emerging technologies. You will collaborate closely with cross-functional teams to enhance IT processes and projects, ensuring efficient operation and seamless integration of systems. Your expertise will contribute to enhancing our digital frameworks while supporting the overall strategic goals of the organization. The successful candidate must have excellent analytical skills, a proactive mindset, and the ability to communicate technical concepts clearly to non-technical stakeholders, making you a vital link between technology and business objectives. A commitment to continuous learning and professional development will empower you to stay ahead in a rapidly evolving tech landscape.</p><p>Responsibility & Scope</p><ul><li><p>Design, implement, and manage IT infrastructure and systems to ensure optimal performance and security</p></li><li><p>Troubleshoot and resolve hardware and software issues across various platforms</p></li><li><p>Monitor system performance and perform regular updates to maintain efficiency</p></li><li><p>Collaborate with cross-functional teams to define technical requirements and develop solutions</p></li><li><p>Provide user support and training for new technologies and software applications</p></li><li><p>Conduct regular system backups and verify data integrity to prevent data loss</p></li><li><p>Develop and implement IT policies, procedures, and best practices</p></li><li><p>Manage network security measures to protect sensitive information and systems</p></li><li><p>Stay current with emerging technologies and trends in IT to recommend improvements and innovations</p></li><li><p>Assist in planning and overseeing IT projects, including budgeting and resource allocation</p></li><li><p>Maintain documentation of system configurations, processes, and user manuals</p></li><li><p>Evaluate and recommend new hardware and software to enhance organizational capabilities</p></li><li><p>Ensure compliance with industry regulations and company policies regarding data handling and security</p></li><li><p>Participate in on-call support and troubleshooting as needed to maintain system uptime</p></li><li><p>Collaborate with vendors and service providers for purchasing and maintenance of IT assets</p></li></ul><p>Requirements</p><p>In-depth knowledge of Compute, Storage, and Virtualization solutions. Strong understanding of datacenter infrastructure, enterprise software, cloud platforms, and AI-driven solutions. Certifications in Dell/HPE/Lenovo, NetApp/Dell-EMC, VMware, Nutanix, Microsoft, Oracle, Veeam, Citrix, NVIDIA, Cloudera are preferred.</p><p>Prepare and maintain comprehensive documentation for implemented solutions</p><p>Provide training and technical resources to internal teams and customers</p><p>Act as a customer advocate, focusing on their security requirements and staying updated on Compute, Storage, AI and Cloud trends</p><p>Ensure proposed solutions align with the latest server, storage, security and networking best practices</p><p>Skills & Competencies</p><p>Compute, storage & virtualization </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Compute, storage & virtualization</p><p>Data center management </p><p></p></section>
<p><h4>Position summary</h4>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><strong>About FingTap Solutions</strong></p><p>FingTap Solutions is a European technology firm dedicated to delivering high-quality IT infrastructure and technical solutions globally.</p><p> </p><p><strong>Role Overview</strong></p><p>We are looking for experienced and hands-on Data Center / IT Support Engineers for a freelance work based in Muscat, Oman. In this role, you will play a critical part in our Data Center Installation Project, ensuring seamless execution, hardware setup, and network infrastructure deployment.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>Hardware & Data Center Setup: Handle physical rack mounting, rack exchange, cabling, server installation, and hardware component replacements.</p><p>Network & Infrastructure Support: Assist with the setup, configuration, and troubleshooting of network devices, switches, routers, and IT network infrastructure.</p><p>Diagnostics & Maintenance: Perform initial hardware diagnostics, cable tracing, labeling, and signal testing to ensure optimal operating conditions.</p><p>Vendor & Project Coordination: Work alongside on-site technical teams and remote engineers to execute deployment plans according to project specifications.</p><p>Documentation: Keep detailed logs of rack layouts, asset tagging, maintenance activities, and completed installations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Senior Network Engineer with expertise in Cisco ACI and UCS to join our team in Muscut. The ideal candidate will have 10-15 years of experience in the automobile sector, with a strong background in network infrastructure design, implementation, and management. Roles and Responsibility Design, implement, and manage network infrastructure using Cisco ACI and UCS technologies. Configure and troubleshoot Cisco Nexus switches, routers, and firewalls to ensure high availability and performance. Develop and maintain documentation for network architecture, topology, and configurations. Collaborate with cross-functional teams to identify and resolve complex network issues. Provide technical guidance and support to junior engineers on network design and implementation best practices. Ensure compliance with industry standards and best practices for network security, scalability, and reliability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong knowledge of Cisco ACI, UCS, Nexus, Data Center, DCNM, VXLAN, EVPN, Spine Leaf, and Fabric technologies. Experience with Cisco Switching, Routing, and Data Center Network design and implementation. Excellent problem-solving skills and ability to analyze complex network issues and develop creative solutions. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. Ability to work in a fast-paced environment with multiple priorities and deadlines. Strong understanding of network security principles and protocols, including firewall configuration and management. Gender: Male.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dermatologist</p><p><br></p><p>A reputed Private Medical Center in Muscat, Oman is looking for an experienced Dermatologist to join its healthcare team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position: Dermatologist<br>Nationality: Indian<br>Location: Muscat, Oman<br>Experience: Minimum 5 years of experience after Master s</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p> <p>Culmen is hiring a <strong>Maritime Intelligence Advisor</strong> to support a short-term assignment in Oman.</p> <p> </p> <p>The advisor will play a critical role in helping to develop the curriculum and methods for all source intelligence collection and intelligence fusion with emphasis on the maritime domain, as well as providing informed recommendations on integrated joint operations and unified action.</p> <p> </p> <p> <strong>Estimated up to 140 hours from June - July 2026 CONUS (up to 40 hours per month) and OCONUS (up to 100 hours per month).</strong> </p> <p> <strong> </strong> </p>
What You ll Do in Your New Role<br><div>
<div>
<div>
<p>The Maritime Intelligence Advisor will have the following responsibilities:</p> <p> </p> <ul> <li>Develop and teach an all source intelligence fusion course for the Royal Navy of Oman (RNO) that will enable improved maritime border security operations.</li> <li>Develop the curriculum for the initial intelligence fusion course with emphasis on the Maritime Domaine.</li> <li>Implement a train the trainer program for the course that the RNO can continue teach future courses.</li> </ul>
</div>
</div>
</div>
Required Qualifications<br><div>
<div>
<div>
<p>The advisor should have experience with:</p> <ul> <li>Intelligence collection, analysis and dissemination;</li> <li>Design and management of intelligence collection plans and requirements from different sources;</li> <li>Analytic tools and methodologies used in intelligence collection;</li> <li>Intelligence fusion techniques, integration and correlation of multi-source data, data validation, verification, and reliability assessment;</li> <li>Fusion center operations and workflow;</li> <li>Designing, delivering, or supporting training and education on maritime operations;</li> <li>Joint Interagency Task Force operations; and</li> <li>Commercial shipping monitoring procedures and counter illicit trafficking practices.</li> </ul>
</div>
</div>
</div>
About the Company<br><div>
<div>
<div>
<p>Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.</p> <p> </p> <p> </p> <p>To learn more about Culmen International, please visit www.culmen.com</p> <p> </p> <p><br></p></div></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>Perform all assigned maintenance and troubleshooting tasks on mechanical equipment in compliance with EFX procedures to achieve the set availability and reliability targets. Additionally, maintain effective communication with the Supervisor and Operations Team for reliable and trouble-free operation of facility.</p>
<p> <strong>Principle Duties & Responsibilities</strong> </p>
<ul>
<li>Perform planned & unplanned maintenance activities on mechanical rotating and static equipment.</li>
<li>Perform troubleshooting of equipment and recommend actions for failure avoidance.</li>
<li>Carefully handle all tools and equipment provided for performing maintenance activities and maintain their upkeep.</li>
<li>Recommend maintenance optimization strategies.</li>
<li>Identify, report and if possible, correct unsafe conditions of any kind.</li>
<li>Respond to call out duties as required.</li>
<li>Monitor the performance of all mechanical equipment through Daily logs.</li>
<li>Create the work order in SAP. Update the required information to planners to update in CMMS/SAP.</li>
<li>Follow the regular daily, weekly, monthly, and annually checks based on the pre-planned schedules.</li>
<li>Ensure Housekeeping and cleanliness of the plant during / after maintenance.</li>
<li>Maintain continuous and adequate interaction with the clients and customers as required/designated by Supervisor.</li>
<li>Follow the ERT roles and responsibility assigned by the site management.</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
<li>Perform all other duties as assigned by Supervisor / Manager</li>
</ul>
<p> </p> <div> <div> <div> <b>Summary</b>
</div> <div> <p>Perform all assigned maintenance and troubleshooting tasks on mechanical equipment in compliance with EFX procedures to achieve the set availability and reliability targets. Additionally, maintain effective communication with the Supervisor and Operations Team for reliable and trouble-free operation of facility.</p> </div> </div> <div> <div> <b>Principle Responsibilities and Duties</b>
</div> <div> <ul>
<li>Perform planned & unplanned maintenance activities on mechanical rotating and static equipment.</li>
<li>Perform troubleshooting of equipment and recommend actions for failure avoidance.</li>
<li>Carefully handle all tools and equipment provided for performing maintenance activities and maintain their upkeep.</li>
<li>Recommend maintenance optimization strategies.</li>
<li>Identify, report and if possible, correct unsafe conditions of any kind.</li>
<li>Respond to call out duties as required.</li>
<li>Monitor the performance of all mechanical equipment through Daily logs.</li>
<li>Create the work order in SAP. Update the required information to planners to update in CMMS/SAP.</li>
<li>Follow the regular daily, weekly, monthly, and annually checks based on the pre-planned schedules.</li>
<li>Ensure Housekeeping and cleanliness of the plant during / after maintenance.</li>
<li>Maintain continuous and adequate interaction with the clients and customers as required/designated by Supervisor.</li>
<li>Follow the ERT roles and responsibility assigned by the site management.</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
</ul>
<p>Perform all other duties as assigned by Supervisor / Manager</p> </div> </div> <div> <div> <b>Qualifications</b>
</div> <div> <ul>
<li>Technical diploma or degree in Mechanical discipline or equivalent.</li>
<li>Minimum 3-6 year of experience in Operation and Maintenance of reciprocating engines, compressors, pumps, and other mechanical equipment within Oil & Gas industry.</li>
<li>Hands on Field experience in performing preventive and corrective maintenance on industrial equipment in particular Caterpillar / Waukesha engines and Ariel / Superior / Dresser rand compressors.</li>
<li>Knowledge of operation and maintenance of natural gas compression and processing facilities.</li>
<li>Results oriented, self-driven and self-motivated with the capability of working under stress.</li>
<li>Understand the Maintenance Management System (Work orders, Preventive/Corrective/and Predictive Maintenance) methodology.</li>
<li>Computer proficiency is mandatory. Good working knowledge of typical Microsoft suite of software is required.</li>
</ul>
<p>Motivated, team player, able to work within a diverse cultural environment.</p> </div> </div> <div> <div> <b>Physical Requirements</b>
</div> <div> </div> </div> </div>
<p> </p>
<ul>
<li>Technical diploma or degree in Mechanical discipline or equivalent.</li>
<li>Minimum 3-6 year of experience in Operation and Maintenance of reciprocating engines, compressors, pumps, and other mechanical equipment within Oil & Gas industry.</li>
<li>Hands on Field experience in performing preventive and corrective maintenance on industrial equipment in particular Caterpillar / Waukesha engines and Ariel / Superior / Dresser rand compressors.</li>
<li>Knowledge of operation and maintenance of natural gas compression and processing facilities.</li>
<li>Results oriented, self-driven and self-motivated with the capability of working under stress.</li>
<li>Understand the Maintenance Management System (Work orders, Preventive/Corrective/and Predictive Maintenance) methodology.</li>
<li>Computer proficiency is mandatory. Good working knowledge of typical Microsoft suite of software is required.</li>
<li>Motivated, team player, able to work within a diverse cultural environment.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Qualification: DM/DNB/DrNB in Cardiology (Interventional Cardiology)<br></strong></p><p><strong>Key Skills & Expertise:</strong></p><ul><li><p>Interventional Cardiology</p></li><li><p>Cardiovascular Disease Management</p></li><li><p>Coronary Angiography & Angioplasty (PCI)</p></li><li><p>Cardiac Catheterization</p></li><li><p>Pacemaker Implantation & Management</p></li><li><p>Cath Lab Procedures</p></li><li><p>Balloon Mitral Valvotomy (BMV)</p></li><li><p>Aortoplasty</p></li><li><p>Pericardiocentesis (Pericardial Effusion Tapping)</p></li><li><p>Emergency Cardiac Interventions</p></li><li><p>Management of Acute Coronary Syndromes</p><br></li></ul><p><strong>Benefits</strong></p><ul><li><p>Annual Airfare Allowance</p></li><li><p>Life Insurance</p></li><li><p>Health Insurance</p></li><li><p>30 Days Paid Annual Leave</p></li><li><p>Professional Indemnity Insurance</p><br></li></ul><ul><li><p> <strong>Split shift duty</strong>:</p></li></ul><ul><li><p>09:00 AM – 01:00 PM</p></li><li><p>05:00 PM – 09:00 PM</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum 3 years of post-specialisation experience is mandatory.</strong></p></li><li><p>Preference for <strong>mid-level specialists with 4–6 years of experience</strong> after PG/Specialization.</p></li><li><p>Preferred age: <strong>Up to 48 years.</strong></p></li><li><p>Candidates with <strong>Oman DataFlow completed, Prometric cleared, or MOH Viva cleared</strong> will be given priority.</p></li><li><p>For <strong>Gastroenterologists and Interventional Cardiologists</strong>, candidates with <strong>DHA Exam cleared and Oman DataFlow completed</strong> can also be considered.</p></li><li><p><strong>Monthly on-call duties may be required once or twice as per the duty roster.</strong></p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><br>Operations and Maintenance Manager<br><br>Work Location: Oman, Muscat<br><br>Estimated Budget: OMR 2,500 - 3,000 per month + Company Car + Family Visa + Family Medical Insurance + Family Annual Flights + Bonus <br><br>Sector: Oil & Gas, Drilling<br><br>About the Opportunity<br><br>A well established group of companies are looking for a hands on, experienced Operations and Maintenance Manager to lead their drilling and rig equipment repair workshop in Oman. The business have long standing work contractors with some of the major oil and gas players who operate inside Oman.<br><br>Required Profile<br><br>10+ years experience in the drilling industry with maintenance experience of drilling and rig equipment.<br><br>You will have worked for drilling contractor companies and/or companies who do maintenance drilling and rig equipment.<br><br>Leadership experience: you will be leading a team of circa 50 people in the workshop.<br><br>Experience with mud pumps, mass substructures, other drilling rig equipment. If you have worked on drilling rigs before, that will be an added value.<br><br>Understanding of API Q1 and ASME codes<br><br>Previous work experience in the Gulf and Middle East. <br><br> <br><br> <br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Drilling Contractor, Drilling equipment, <br>
</div>