وظائف نظم و معلومات في سلطنة عمان
١٩٤٤ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking a highly motivated Market Data Specialist to join our client's IT team in Muscat.<br> This role is responsible for managing, governing, and optimising the Bank’s market data services across all business units.<br> You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements.<br> This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.<br> Key Responsibilities Market Data Vendor & Contract Management Act as the primary relationship owner for global market data vendors (e.<br>g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers) Manage vendor contracts, renewals, amendments, and licensing agreements Oversee subscriptions, user access, entitlements, and permissions Data Quality, Compliance & Governance Monitor and ensure the integrity, availability, and accuracy of market data Ensure compliance with vendor licensing terms and usage policies Track user consumption and proactively align usage with entitled services Support and coordinate vendor audits and remediation activities Identify opportunities to optimise costs and licensing structures Platform & Feed Management Administer enterprise market data platforms (e.<br>g. Bloomberg B-PIPE, BDL, Refinitiv EMS) Lead onboarding of new data feeds and services in collaboration with internal teams and vendors Produce and maintain accurate usage and compliance reporting Controls & Optimisation Conduct periodic reviews and recertification of market data services Identify unused or underutilised subscriptions and implement optimisation plans Drive continuous improvement in data governance and cost efficiency Projects & Documentation Support key technology and transformation initiatives (CTB/RTB), including system implementations Maintain clear documentation, knowledge base materials, and user guidance for market data services Contract until the end of the year.<br> Salary to be discussed.<br> Bachelor's degree in Finance, Economics, Banking, Mathematics, Statistics, Computer Science, Information Systems, Data Analytics, or a related discipline.<br> Postgraduate qualification in Finance, Financial Engineering, or Data Analytics is an advantage.<br> Minimum 4 years of relevant experience in market data, financial markets, or banking IT.<br> Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.<br> Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.<br> Demonstrated experience in large-scale IT projects and system implementations is an advantage.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<div> <strong>About Bosta: <br> <br> </strong> </div>
<div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div>
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<div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div>
</div> <div> <div> Job Description: <div> <div> <div> Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.<br> Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.<br> Oversee onboarding, system registration, deployment, and offboarding processes for employees.<br> Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.<br> Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.<br> Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.<br> Monitor vendor workforce performance, attendance, discipline, and compliance standards.<br> Conduct workforce audits and maintain accurate employee records and HR documentation.<br> Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.<br> Escalate operational workforce risks and recommend corrective actions when needed.</div> </div> </div> </div> </div> <div> <div> Job Qualifications: <div> <div> <div>
<ul>
<li>Bachelor s degree in Business Administration, Human Resources, or a related field</li>
<li>1 3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries.</li>
<li>Proficiency in Excel and ability to work with workforce tracking systems </li>
<li>Strong coordination and stakeholder management skills, especially with Operations teams </li>
<li>Good analytical skills with ability to track and report headcount, attendance, and vendor performance </li>
<li>High level of organization, responsiveness, and ability to work under pressure in fast-paced environments</li>
</ul>
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<div>Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process</div>
</div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>
<p>The Team Leader, IT Network & Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Infrastructure & Cloud:</strong></p><p>Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.</p><p><strong>Identity & Security:</strong></p><p>Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.</p><p><strong>Virtualization & Data Center:</strong></p><p>Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.</p><p><strong>Backup & Disaster Recovery:</strong></p><p>Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.</p><p><strong>Networking:</strong></p><p>Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.</p><p><strong>Operating Systems & Platforms:</strong></p><p>Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.</p><p><strong>Service Desk & IT Operations:</strong></p><p>Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.</p><p><strong>Governance & Vendor Management:</strong></p><p>Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.</p><p><strong>Key interactions</strong></p><p>Internal: Corporate Services and all OQ8 Functions</p><p>External: Staffing specialized Contractors, Vendors & Suppliers</p><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications for this position is a Bachelor s degree in Engineering - Computer Science, Information Technology, or related field.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil & Gas sector is good to have, or relevant Field</p><p>5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.</p><p>Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.</p><p>Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows & Linux, and Enterprise Backup.</p><p>Experience leading teams, managing multiple vendors, and supporting 24 7 mission critical services.</p><p>IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.</p><p><strong>Soft & Leadership :</strong></p><p>Strong people leadership and team management capability.</p><p>Clear, confident communication and stakeholder engagement across technical and business teams.</p><p>Strategic and analytical thinker with sound commercial awareness.</p><p>Ability to lead multiple initiatives in complex, 24 7 operational environments.</p><p>Strength in relationship building, cross functional collaboration, and vendor interaction.</p><p>Effective business and process analysis translating requirements into infrastructure outcomes.</p><p>Excellent problem solving, organization, and decision making skills under pressure.</p><p><strong>Core Competencies :</strong></p><p>Strategic leadership</p><p>Strong in Building IT infrastructure.</p><p>High availability and disaster recovery mindset.</p><p>Strong analytical and problem-solving ability.</p><p>Ability to operate in complex enterprise and shared services environments.</p><p>Excellent communication and stakeholder engagement.</p><p>Infrastructure project delivery and execution (planning, coordination, delivery).</p><p>Structured systems analysis and infrastructure design.</p><p>Data centre and advanced infrastructure technical depth.</p><p>Contract and vendor management (review, governance, delivery oversight).</p><p>Quality driven execution with adherence to IT best practices and accuracy.</p>
<p><h4>Service purpose<\/h4>\n<p>We are seeking a skilled and experienced Marine Superintendent to join our dynamic team for the MARSA LNG Bunkering Project, a key initiative within TotalEnergies' energy transition strategy. In this key role, you will oversee the safety and coordination of all marine operations in collaboration with Sohar Port Authority at the terminal and relevant Port Authorities in case of bunkering operations elsewhere. Your responsibilities will encompass LNG bunkering operations, LNG carriers loading, inspection and follow-up of terminal marine facilities, and providing expert advice on technical aspects related to terminal activities. Additionally, you will be responsible for the logistics entities and warehouse activities.<\/p>\n<p>The job holder is a part of the MARSA LNG Plant team and will report functionally to the MARSA LNG Plant Manager.<\/p>\n<p>The Marine Superintendent will provide technical leadership for marine and logistics operations, ensuring that all objectives are achieved safely, efficiently and in compliance with all applicable rules. This includes overseeing the readiness of facilities, personnel, and procedures to minimize operational risks and support a seamless production. They will ensure that all resources, including well-trained personnel and robust operational procedures, are in place to uphold safety, compliance, and operational excellence.<\/p>\n<p>During the preparation phase of the future operations, the Marine Superintendent will be based in Muscat and act as the Marine Specialist for preparation, implementation and improvement of all marine-related operations (see below scope).<\/p>\n<p>MARSA LNG Operations relies on a lean organization with multi-competencies personnel. This job description is not exhaustive and only highlights the key activities, responsibilities and accountabilities.<\/p>\n<h4>Main tasks and responsibilities<\/h4>\n<h4>Project phase (resident status - Muscat, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Develop local marine & port operating procedures, checklists, and standards including emergency procedures, port regulations, aligning with industry best practices (ISGOTT, SIGTTO, OCIMF compliance).<\/li>\n<\/ul>\n<p><strong>Marine expertise:<\/strong><\/p>\n<ul>\n<li>As future job holder of the below mentioned \"Normal Operations Phase\" scope, prepare all marine operations related to LNG bunkering and Sohar Jetty operations.<\/li>\n<li>Provide marine expertise on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with all marine related stakeholders, such as but not limited to Oman Government bodies, Sohar and Muscat Port Authorities, MARSA LNG Team in Sohar, MARSA LNG Commercial Department, ship owners and specialists.<\/li>\n<\/ul>\n<p><strong>Budget & cost control:<\/strong><\/p>\n<ul>\n<li>Participate in the elaboration of the marine and logistics budget issuance and follow the associated costs.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Focal point for regulatory compliance and interface with internal and external stakeholders, such as local authorities, partners (OQ and TotalEnergies) and contractors for documentation.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on compliance matters related to marine facilities, operational controls and vessel certifications.<\/li>\n<li>Assist during audits of Marine Service Providers, including Port Authorities.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Elaborate and implement an adequate method and tools to supervise the technical performance of ship management, the audits and inspections process.<\/li>\n<li>Prepare periodic technical reports detailing LNG vessel performance.<\/li>\n<li>Elaborate a method and adequate tools to record and monitor all marine activities, including marine assurance documentation (vetting records, audit reports, incident investigations), safety performance, operational logs, and personnel training.<\/li>\n<li>Lead continuous improvement efforts across marine activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<h4>Normal operations phase (rotation 28 days on \/ 28 days off - Sohar, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Supervise the revision and implementation of local marine technical policies, standards, and procedures, including port regulations, aligning with industry best practices.<\/li>\n<\/ul>\n<p><strong>Marine & technical expertise:<\/strong><\/p>\n<ul>\n<li>Manage and supervise Bunkering & Loading Masters during all marine activities.<\/li>\n<li>Manage and supervise all marine operations related to LNG bunker and carrier ships in coordination with SIPC, acting as the key liaison with the Trading\/Shipping department.<\/li>\n<li>Advise the Plant Manager on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with ship owners and specialists to address LNG handling anomalies.<\/li>\n<li>Focal point for marine related routine operational, security and emergency issues.<\/li>\n<li>Oversee the technical performance of ship management, conducting audits and inspections and providing recommendations on spot cargo LNG carriers and other vessels as necessary.<\/li>\n<li>Assist during audit of Marine Service Providers including Port Authorities.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on technical matters related to marine facilities operational controls and vessel certifications.<\/li>\n<li>Prepare and issue periodic technical reports detailing LNG vessel performance, identifying areas for improvement, and providing actionable recommendations.<\/li>\n<\/ul>\n<p><strong>Logistics:<\/strong><\/p>\n<ul>\n<li>Manage & supervise Site Lifting Specialist and on-site Warehouse & Logistics personnel.<\/li>\n<li>Establish and refine the company's warehousing and lifting policy and strategy to optimize manpower, equipment, and operational efficiency in line with best practices.<\/li>\n<li>Plan, develop and implement standardized procedures for managing materials, equipment, spare parts, and lifting tools essential for operations, leveraging SAP for enhanced control.<\/li>\n<li>Oversee daily warehouse and lifting activities, ensuring proper classification and safe management of stock materials using SAP systems.<\/li>\n<li>Monitor all lifting operations within the warehouse, plant premises and marine terminal to ensure compliance with safety regulations and operational standards.<\/li>\n<li>Ensure all warehouse and contractor-provided lifting equipment and accessories, such as cranes, forklifts, and rigging tools are inspected, certified and maintained to meet safety and operational standards before use on company premises.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Maintain comprehensive records of marine, warehousing, and lifting activities, including equipment certifications, operational logs, and personnel training.<\/li>\n<li>Prepare periodic reports on inventory, lifting operations, marine activities, and safety performance to support continuous improvement initiatives.<\/li>\n<li>Collaborate with internal and external stakeholders to address technical issues and ensure the smooth execution of marine, logistics, and lifting operations.<\/li>\n<li>Lead continuous improvement efforts across marine and logistics activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Supervise and ensure compliance with technical specifications and maintenance controls for marine facilities and logistics equipment.<\/li>\n<\/ul>\n<h4>Additional tasks<\/h4>\n<p><strong>HSE & security:<\/strong><\/p>\n<ul>\n<li>Apply and promote the company's HSE policy and local regulations, ensuring safe work practices across marine terminal, warehouse, and lifting activities.<\/li>\n<li>Participate in the investigation of incidents or near-misses related to warehousing, marine or lifting operations, the identification of root causes, the elaboration of the corrective action plan and the proper monitoring of the implementation of corrective actions to prevent recurrence.<\/li>\n<li>Ensure the application of the ISPS Code at the MARSA Terminal in collaboration with the Plant Team, ensuring proper coordination of relevant actions and surveys.<\/li>\n<\/ul>\n<p><strong>Personnel development:<\/strong><\/p>\n<ul>\n<li>Participate in maximizing the ICV (In-Country Value) during the project and operation phases by ensuring that the local marine personnel are adequately trained for operations.<\/li>\n<li>Participate in recruiting the future MARSA LNG Plant marine & logistics personnel and assess staff competency to build a capable and multi-skills workforce.<\/li>\n<li>Ensure company rules and specifications are implemented throughout the project for all production topics.<\/li>\n<\/ul>\n<h4>Additional responsibilities, as Marine Superintendent<\/h4>\n<p><strong>HSE<\/strong><\/p>\n<ul>\n<li>Adopt and demonstrate exemplary behaviour with regard to HSE, implement HSE rules and requirements within area of responsibility and ensure that required HSE competencies are within team.<\/li>\n<li>Ensure the development of key operational HSE procedures, e.g. PPE policy, risk assessment.<\/li>\n<li>Compliant with all HSE roles and regulations as per Oman law.<\/li>\n<\/ul>\n<p><strong>Personnel development & competency<\/strong><\/p>\n<ul>\n<li>Provide technical support to the recruitment and training of Marine and Logistics personnel.<\/li>\n<li>Develop the Personal Development Plan (IDPs) for Marine and Logistics Team based on the competency gap analysis. This includes on-the-job training, directing, and proper work delegation.<\/li>\n<li>Manage team performance and KPIs.<\/li>\n<li>Provide coaching and mentoring for Marine and Logistics team.<\/li>\n<li>Participate in succession planning process.<\/li>\n<\/ul>\n<p><strong>Budget & cost control<\/strong><\/p>\n<ul>\n<li>Accountable for the marine, warehouse and lifting associated costs.<\/li>\n<li>Participate in marine and logistics budget issuance and follow the associated costs.<\/li>\n<li>Participate in yearly business plan & budget.<\/li>\n<\/ul>\n<p><strong>General<\/strong><\/p>\n<ul>\n<li>Ensure company rules and specifications are implemented throughout the project for all Marine and Logistics topics.<\/li>\n<\/ul>\n<h4>Key interactions<\/h4>\n<p><strong>Internal:<\/strong> Operations, Shipping department, Procurement and Contract department, Project, Engineering, Training<\/p>\n<p><strong>External:<\/strong> SIPC, Port authority, Ships Agents, Ship master, Independent Cargo Surveyor, warehouse and lifting contractors.<\/p>\n<h4>Education requirements<\/h4>\n<p>Master mariner deep sea or equivalent (Class 1)<\/p>\n<h4>Language requirements<\/h4>\n<p>Excellent knowledge of written, read, and spoken English (required)<\/p>\n<h4>Background and experience<\/h4>\n<p><strong>Professional experience:<\/strong> Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.<\/p>\n<p><strong>Experience in similar position (years):<\/strong> 12+ years including 5 years as Chief Officer or Master on LNG\/LPG Carriers or crude\/clean oil Carriers. Good knowledge in warehouse and lifting activities.<\/p>\n<h4>Required competencies<\/h4>\n<p>(Degree of mastery: 1: weak - 2: medium - 3: good - 4: excellent)<\/p>\n<table>\n <tr>\n <td><strong>Technical<\/strong><\/td>\n <td><strong>Soft<\/strong><\/td>\n <\/tr>\n <tr>\n <td>Port and terminal operations and interface - 4<\/td>\n <td>Management & Leadership Skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Marine emergency response - 4<\/td>\n <td>Cross-functionality and resolve general complex issues - 3<\/td>\n <\/tr>\n <tr>\n <td>Management of HSE on site - 4<\/td>\n <td>Communications skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Regulatory knowledge - 4<\/td>\n <td>Personnel coaching - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Open-mindedness & Adaptability - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Innovation - 3<\/td>\n <\/tr>\n<\/table><\/p><p><\/p>
<p>JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Requisition ID 66134 <br>Position Type FT Permanent <br>Workplace Arrangement #LI-Onsite </b></p><br><br><b>About Kerry</b> <br>Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.<br><b>About the role</b> <br><p><span><strong>Location</strong></span> Falaj Al Qabail, Industrial Area, Sohar, Sultanate of Oman</p><br><br><p><span><strong>Reporting to </strong></span>Regional Finance controller</p><br><br><b>Key responsibilities</b> <br><ul><li>Provide support and assistance to the Regional Finance controller and Operations team while meeting reporting requirements within deadlines. This includes management reports like Manufacturing Plant commentary on financial performance, monthly financial reporting against budget, targets and prior years consisting of Management Cost Reports, Manufacturing KPI Reporting, month end closing, Inventory Reporting, Labor Cost and Headcount reporting.</li><li>Provide analysis and insights on Inventory and manage write-offs process in line with KCSA.</li><li>Active participation in physical Inventory count at Plant & external warehouses. Support in variance reconciliation by analyzing material movements in SAP and route cause analysis for the variance and work towards fixing the variance in future.</li><li>Fixed Asset tagging upon capitalization and execution of annual fixed asset count and involve in fixed assets disposal.</li><li>Provide periodic report and set up control mechanism for P2P such as open purchase orders review, follow up with team for actions.</li><li>Ensure connectivity and timelines with GBS to ensure Material Ledger is closed in accordance with regional timelines and is accurate and complete.</li><li>Partnering with Supply Chain to review material costs on weekly basis to ensure accurate cost components.</li><li>Product/Process costing – ensuring that yields, labor and direct overhead standards reflect the true cost of manufacture. Working with cross functional teams to resolve any differences.</li><li>Carry out the Financial Accounting responsibilities as outlined in relevant Kerry Group Policies & Procedures and associated procedures and work instructions to provide financial information and advice.</li><li>Effective liaison with operational personnel to ensure compliance with policies to ensure/improve compliance with Kerry Policies.</li><li>Ensure the timely and efficient completion of all routine Operations Finance activities, and compliance to relevant Kerry Group Policies and Procedures and Kerry Sohar Quality Policies and associated procedures and work instructions.</li><li>Ensure financial activities comply with relevant legislative, professional, and ethical requirements.</li><li>Ensure that Accounting Systems and procedures are established and maintained in accordance with Kerry Policies.</li><li>Ad hoc analysis and reporting as required.</li></ul><br><b>Qualifications and skills</b> <br><p><span><strong>Work Experience</strong></span></p><br><br><ul><li>Minimum 5-10 years of related and progressive sets of functional experiences in plant.</li></ul><p><span><strong>Qualifications and skills</strong></span></p><br><br><ul><li>Degree in Finance & Accounting, Business or numerical discipline with relevant Accountancy body qualification preferred.</li><li>Knowledge on executing day to day activities in SAP is must.</li><li>Ability to communicate financial information to non-financial managers.</li><li>Knowledge of inventory management and controlling.</li><li>Well-developed collaborative & interpersonal skills to be able to establish trust and credibility.</li><li>Highly computer literate, with strong emphasis on analytical skills. Candidates should be capable of analysing and reporting on large volumes of data in a user-friendly manner.</li><li>Strong IT skills essential. Familiarity with advanced MS Excel & Power point functionality</li><li>Strong team player with a clear focus on stakeholder engagement and solution delivery.</li><li>Strong communicator, comfortable interacting with confidence across a wide range of stakeholders.</li><li>Takes personal accountability and ownership of actions to completion while acting autonomously.</li></ul><br><p>Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.</p><br><br><p><b>Recruiter</b> #LI-MH1 <br><b>Posting Type</b> LI </p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Department of Business and Economics at the Modern College of Business and Science (MCBS), Muscat, Oman, invites applications for a full-time faculty position in FinTech / Financial Technology. The successful candidate will contribute to high-quality teaching, applied and scholarly research, industry engagement, curriculum development, and quality assurance activities aligned with MCBS priorities and international accreditation expectations.</p>
<p> </p>
<p> <strong>Core teaching areas may include:</strong> </p>
<p>Financial Technology; Digital Banking; Blockchain Applications in Finance; AI and Analytics in Finance; Digital Payments and Financial Innovation; Financial Data Analytics; Islamic FinTech where applicable; Risk, Regulation, and Compliance in FinTech.</p>
<p> <strong>Key responsibilities:</strong> </p>
<p> Teach undergraduate and/or postgraduate courses in FinTech, finance, business technology, and related areas in face-to-face, online, and blended modes.</p>
<p> Develop course syllabi, course learning outcomes, assessment plans, rubrics, case studies, and digital learning materials aligned with program learning outcomes.</p>
<p> Integrate emerging financial technologies, analytics tools, industry cases, and Oman/GCC examples into teaching.</p>
<p> Conduct research and publish in peer-reviewed journals; pursue applied research, grants, consultancy, and industry collaboration where appropriate.</p>
<p> Support student advising, supervision of projects, internships, capstones, and employability-related initiatives.</p>
<p> Participate in curriculum review, Assurance of Learning, moderation, program assessment, accreditation evidence preparation, and continuous improvement.</p>
<p> </p>
<p> <strong>Required qualifications:</strong> </p>
<p> Assistant/Associate Professor: PhD/DBA in FinTech, Finance, Financial Economics, Information Systems, Business Analytics, Digital Banking, or a closely related field from a recognized university.</p>
<p> Associate Professor candidates should demonstrate a sustained record of peer-reviewed publications, academic leadership, student supervision, and service.</p>
<p> Evidence of teaching effectiveness and ability to teach online, hybrid, and technology-enhanced courses.</p>
<p> Bilingual Arabic-English communication is preferred; ability to teach in Arabic is an advantage for relevant programs.</p>
<p> Experience with quality assurance, AACSB/OAAAQA/OQF-aligned assessment, CLO/PLO mapping, moderation, and accreditation documentation is strongly preferred.</p>
<p> </p>
<p> <strong>Preferred qualifications and experience:</strong> </p>
<p> Professional certifications or industry experience in digital banking, payments, analytics, blockchain, compliance, risk management, or financial services.</p>
<p> Experience with applied projects, case-based teaching, executive education, or industry partnerships.</p>
<p> Demonstrated ability to contribute to MCBS research, innovation, societal impact, and external engagement agendas.</p></div></section>
<h2 class="h5">Job description</h2>
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<p>As Senior Reservation Agent, You will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><u>Duties and Responsibilities </u></p><br><p>As Reservation Host, You will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Run daily reports for Reservation department, operational departments, Sales & Marketing. </li><li>Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned. </li><li>Assist in all allocation of rooms. </li><li>Check and handle for special requests and hard blocking rooms as needed. </li><li>Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival. </li><li>Track future room availabilities based on reservations. </li><li>Monitor and update internet reservation system in coordinate with respected hosts. </li><li>Assist in determine room rates based on the selling tactics of the resort. </li><li>Assist in the management of the guest history and profile system. </li><li>Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><u>Qualifications</u></p><br><p>To execute the position of Senior Reservation Agent, You must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.</li><li>Excellent command of written and spoken English </li><li>Remote location experience would be preferred </li></ul><p><u>Who we are</u></p><br><p><br>Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.</p><br><p>Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.</p><br><p>You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.</p><br><p>It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.</p><br><p>Let the journey begin.<br> </p><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY: </strong><br>
<br>
We are looking for a talented graphic designer and photography enthusiast who will be responsible for applying the regional brand guidelines in order to create visually appealing designs for various communication channels. Your primary role will be to apply creative solutions to existing templates or design and create graphics relevant to the brief shared. </p><br><p>In order to do well in this role, we’d want you to have a good understanding of design principles, have proficiency in Adobe Creative Suite, are experienced in food photography and are able to manage multiple projects simultaneously.</p><br><br>Qualifications<br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><ul><li><p>Responsible for managing assigned creative tasks </p><br></li><li><p>Creating original artwork through usage of templates and propose improvements when/if needed</p><br></li><li><p>Designing digital content, motion graphics and video editing.</p><br></li><li><p>Ensure brand consistency through application of brand standards </p><br></li><li><p>Refine images, fonts and layouts provided by a local agency partner or the regional creative team</p><br></li><li><p>Ability to work independently with minimal supervision and within a collaborative team environment.</p><br></li><li><p>Detail-oriented.</p><br></li><li><p>Be organized, effective and positive as you juggle multiple assignments with demanding deadlines.</p><br></li><li><p>attend photo sessions in order to take images of menu food items</p><br></li><li><p>share photos with team for editing and uploading </p><br></li><li><p>Manage daily social media content posting and scheduling in coordination with the Social Media Specialist along with in-app communication.</p><br></li><li><p>Participate in brainstorming sessions for creative campaign ideas.</p><br></li><li><p>Stay updated on social media trends and industry developments.</p><br></li><li><p>Demonstrated expertise in creative and strategic content creation, along with excellent writing skills in two languages (English + Arabic).</p><br></li></ul><br>Additional Information<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>2 years of experience </p><br></li><li><p>Software: After Effects, Photoshop, Illustrator, InDesign. </p><br></li><li><p>Fast learner with a can-do attitude. Having strong attention to detail and ensuring high levels of quality with experience working to tight deadlines.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><br></p><p><b>About the Role</b></p><p>To carry out maintenance, installation, overhauling and modification activities on plant s electrical machinery and equipment in accordance with standard maintenance procedures, HSE guidelines and quality standards to attain effective functionality and reliability.</p><p>Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations.</p><p>Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards.</p><p>Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment.</p><p>Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages.</p><p>Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor.</p><p>Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area.</p><p>Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests.</p><p>Inventory:</p><p>Check the necessary stock levels of spare parts to support effective inventory Control.</p><p>Documentation:</p><p>Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing.</p><p>Continous Improvement:</p><p>Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards.</p><p>Policies, Processes, Systems & Procedures</p><p>Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health,Safety, Security & Environment</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p>Related Assignments</p><p>Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A technical certificate / Associate s Diploma in Electrical maintenance.</li><li>3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment.</li><li>Practical Knowledge of relevant plant equipment</li><li>Awareness of HSE & quality standards</li><li>Team work and effective collaboration skills</li><li>ISO awareness/working knowledge is preferred</li></ul>
<p>To carry out maintenance, installation, overhauling and modification activities on plant s electrical machinery and equipment in accordance with standard maintenance procedures, HSE guidelines and quality standards to attain effective functionality and reliability.</p><p>Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations.</p><p>Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards.</p><p>Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment.</p><p>Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages.</p><p>Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor.</p><p>Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area.</p><p>Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests.</p><p>Inventory:</p><p>Check the necessary stock levels of spare parts to support effective inventory Control.</p><p>Documentation:</p><p>Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing.</p><p>Continous Improvement:</p><p>Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards.</p><p>Policies, Processes, Systems & Procedures</p><p>Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health,Safety, Security & Environment</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p>Related Assignments</p><p>Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A technical certificate / Associate s Diploma in Electrical maintenance.</li><li>3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment.</li><li>Practical Knowledge of relevant plant equipment</li><li>Awareness of HSE & quality standards</li><li>Team work and effective collaboration skills</li><li>ISO awareness/working knowledge is preferred</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Operational Support at OQEP, Operated Assets Operations Support, under TL Operation Support scope s by delivering of a best practice operational strategies and results; in order to ensure safe and efficient operations at the site.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><h2>Main tasks and responsibilities</h2><h3>Common for All Levels</h3><p>Provide operational and technical engineering support across upstream surface facilities and associated systems, including on plot and off plot installations, during execution, commissioning, start up, and steady state operations.</p><p>Support troubleshooting, technical assessments, and operational problem solving to ensure safe and efficient plant and field operations.</p><p>Deliver assigned engineering and operational support tasks, including technical backup for hardware, process systems, utilities, and associated applications.</p><p>Support pre commissioning, commissioning, start up, and readiness activities for projects, brownfield modifications, and operational improvements.</p><p>Interface with Operations, Maintenance, Projects, HSE, Supply Chain and other Functions to support technical resolution of operational and execution issues.</p><p>Support procurement and supply activities from a technical standpoint, including resolving operational and technical clarification matters.</p><p>Monitor and support readiness to operate activities to ensure assets meet safety, operability, and reliability requirements.</p><p>Participate in operational reviews, audits, studies, and assurance activities (e.g. ORA, PSSR), as required by project or asset lifecycle stage.</p><p>Ensure compliance with company engineering standards, operating philosophies, applicable regulations, and best industry practices.</p><h3>Engineer Operation Support</h3><p>Execute assigned engineering and operational support tasks under supervision.</p><p>Apply approved engineering procedures, standards, and work practices during execution and operations.</p><p>Support commissioning, start up, and operational activities as part of a multi disciplinary team.</p><p>Contribute to studies, reviews, and troubleshooting activities under guidance.</p><h3>Senior Engineer Operation Support</h3><p>Independently handle multiple operational support and execution scopes across on plot and off plot facilities.</p><p>Provide technical guidance and mentoring to junior engineers and trainees.</p><p>Apply hands on experience in upstream surface facilities, including major process units and associated rotating and static equipment.</p><p>Act as discipline or process lead in technical reviews and studies (e.g. design reviews, HAZOP, RCAs, MOCs).</p><p>Lead technical input for brownfield modifications, operational improvements, and energy efficiency initiatives.</p><p>Manage technical aspects of procurement, bid evaluation, and vendor document reviews.</p><h3>Lead Engineer Operation Support</h3><p>Act as technical authority for operational support across on plot and off plot upstream facilities.</p><p>Provide strategic technical direction and ensure consistent application of engineering principles across assets and teams.</p><p>Lead and coordinate engineering and operational support teams during execution, commissioning, and readiness phases.</p><p>Serve as focal point for ORA, PSSR, commissioning governance, and operational readiness assurance.</p><p>Own technical risk evaluation, readiness endorsement, and final technical recommendations to management and stakeholders.</p><p>Support capability development, succession planning, and continuous improvement within Operation Support.</p><h2>Key interactions</h2><p>Internal: Operated Assets functions.</p><p>External: Contractors, Vendors & Suppliers Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Background</h2><p>5+ years of relevant experience</p><p>Adaptable and motivated engineering professional who thrives in complex operational and project environments.</p><p>Experience in engineering design support and troubleshooting within upstream surface facilities.</p><p>Exposure to project lifecycle activities including planning, installation, commissioning, start up, and operational support.</p><p>Demonstrates sound technical judgment with knowledge of engineering standards, material specifications, and applicable international codes.</p><p>Working knowledge of Quality Assurance, Quality Control, and HSE requirements.</p><p>Ability to interpret Process diagrams (PFDs, P&IDs), engineering drawings, and OEM manuals.</p><h2>Soft Skills</h2><p>Excellent interpersonal skills with strong multi cultural awareness and sensitivity.</p><p>Ability to build effective working relationships with internal teams and contractors, with a strong focus on collaboration.</p><p>Ability to manage multiple priorities in a dynamic, time critical operational environment.</p><p>Analytical and fact based approach to problem solving and decision making.</p><p>Strong troubleshooting mindset and result oriented attitude.</p><h2>Technical Skills</h2><p>Computer literate with working knowledge of standard office and engineering applications (e.g. MS Office).</p><p>Sound technical judgment with practical understanding of upstream Oil & Gas engineering disciplines.</p><p>Knowledge of resource coordination, interface management, and basic contract administration.</p><p>Experience in Root Cause Analysis (RCA) and structured problem solving techniques.</p><p>Ability to read and interpret engineering drawings, specifications, and vendor documentation.</p><p>Basic understanding of project execution and project management principles.</p><p>Ability to support the development, review, and modification of technical and operational procedures.</p><p>Capability to provide technical support, troubleshooting, backup, and operational assistance as required.</p><p></p></section>