وظائف مندوب مشتريات في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>We are looking for Omani Nationals to join our team as Therapy Area Representative on a 6-months temporary contract. The TA Representative in Oman is responsible for executing in-field tactics for assigned priority brands within a defined territory. The role focuses on high-quality external stakeholder engagement and delivery of agreed field performance objectives, in line with Novartis policies, ethical standards, and compliance requirements.<br>#LI-Onsite<br><p><b>Job Description</b></p><br><br><p><u>Major accountabilities:</u></p><br><br><br><ul><li>Execute data-driven field engagement and delivering tailored omnichannel interactions using digital tools</li><li>Deliver high-quality, compliant product promotion aligned with brand strategy and therapeutic area priorities</li><li>Act as a trusted partner to HCPs by communicating clinical evidence, product value, and appropriate use</li><li>Leverage “next best action” insights and digital platforms to maximize engagement impact and execution excellence</li><li>Capture and share field insights on customer needs, market dynamics, and competitor activity to inform strategy and territory planning</li><li>Collaborate cross-functionally and operate in full compliance with company policies, ethical standards, and local regulations</li></ul><br><br><p><u>Requirements:</u></p><br><br><br><ul><li>Degree/education&nbsp;in relevant discipline.</li><li>Solid understanding and experience of <b>Oman</b>&nbsp;market is preferred.</li><li>Ability to execute omnichannel&nbsp;stakeholders'&nbsp;journeys effectively</li><li>Candemonstrate successful performance track record</li><li>Solid communication skills, analytical skills, and presentation skills.</li><li>Strong&nbsp;external&nbsp;stakeholders'&nbsp;engagement and relationship management skills.&nbsp;</li><li>Proven ability to use digital/AI tools as part of daily work.</li></ul><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>We are looking for Omani Nationals to join our team as Therapy Area Representative for the Commercial Portfolio. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients.<br>#LI-Onsite<br><p><b>Job Description</b></p><br><br><p><u>Major accountabilities:</u></p><br><br><br><ul><li>Execute data-driven field engagement and delivering tailored omnichannel interactions using digital tools</li><li>Deliver high-quality, compliant product promotion aligned with brand strategy and therapeutic area priorities</li><li>Act as a trusted partner to HCPs by communicating clinical evidence, product value, and appropriate use</li><li>Leverage “next best action” insights and digital platforms to maximize engagement impact and execution excellence</li><li>Capture and share field insights on customer needs, market dynamics, and competitor activity to inform strategy and territory planning</li><li>Collaborate cross-functionally and operate in full compliance with company policies, ethical standards, and local regulations</li></ul><br><br><p><u>Requirements:</u></p><br><br><br><ul><li>Degree/education&nbsp;in relevant discipline.</li><li>Solid understanding of <b>Oman</b>&nbsp;market is preferred.</li><li>Ability to execute omnichannel&nbsp;stakeholders&nbsp;journeys effectively</li><li>Candemonstrate successful performance track record</li><li>Solid communication skills, analytical skills, and presentation skills.</li><li>Strong&nbsp;external&nbsp;stakeholders&nbsp;engagement and relationship management skills.&nbsp;</li><li>Proven ability to use digital/AI tools as part of daily work.</li></ul><br><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries professionally.</li><li>Follow up with clients and provide updates.</li><li>Handle customer complaints and resolve issues.</li><li>Maintain accurate customer records.</li><li>Coordinate with internal teams.</li><li>Provide excellent customer support.</li><li>Complete other administrative tasks as assigned.</li></ul><p><b>Work Conditions:</b></p><ul><li>Working Hours: <b>8 hours per day</b></li><li>Working Days: <b>6 days per week</b></li><li>Weekly Off: <b>1 day</b></li><li>Work Type: <b>Remote (Online)</b></li><li>Monthly Salary: <b>USD 150</b></li><li>Laptop and stable internet connection required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Excellent verbal and written English communication skills.</li><li>Strong customer service and interpersonal skills.</li><li>Professional phone etiquette.</li><li>Good problem-solving and conflict-resolution abilities.</li><li>Ability to multitask in a fast-paced environment.</li><li>Strong organizational and time management skills.</li><li>Proficiency in Microsoft Office and Google Workspace.</li><li>Ability to work independently in a remote environment.</li><li>Previous customer service experience is preferred but not mandatory.</li><li>Positive attitude, patience, and commitment to providing excellent customer support.</li></ul><p><br></p><p>To apply:</p><p><br></p><p>Copy and paste the link below into your browser and complete the application form:</p><p><br></p><p>airtable.com/appPb5H9ePFajFMCW/shr4fiG60TcwRgd0p&nbsp;</p><p><br></p><p><br></p><p>Note:</p><ul><li>Applications will only be considered through the form. Please ensure all details are filled correctly.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Business Development Representative (BDR) – Outbound Sales &amp; Lead Generation Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives.<br> You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.<br> This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.<br> Key Responsibilities Lead Qualification &amp; Discovery Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting &amp; Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on: Industry ICP alignment Prospect challenges Generate and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing &amp; Relationship Building Nurture early-stage prospects through ongoing follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration &amp; Handoff Schedule meetings, demos, and discovery calls for Account Executives.<br> Prepare detailed handoff notes and qualification summaries.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and strategy discussions.<br> CRM &amp; Reporting Maintain accurate records in: Salesforce HubSpot Zoho Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain CRM hygiene and complete documentation.<br> Provide weekly reporting on pipeline generation and performance.<br> Continuous Improvement Share prospect feedback and common objections.<br> Optimize outreach messaging and qualification strategies.<br> Stay informed on market trends, competitor activity, and customer challenges.<br> Requirements Must-Have Qualifications 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Proficiency with CRM systems such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Strong written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Preferred Qualifications 3–5 years of BDR or SDR experience with proven quota attainment.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based sales and multi-channel outreach campaigns.<br> What Makes You Successful Strong communicator and active listener.<br> Consultative and relationship-focused approach to sales.<br> Organized, disciplined, and metrics-driven.<br> Comfortable with high-volume outreach while maintaining personalization.<br> Resilient, coachable, and motivated by targets.<br> Able to work independently in a remote environment.<br> Typical Day Respond to inbound leads and conduct discovery calls.<br> Build prospect lists and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize performance.<br> Key Performance Indicators (KPIs) Outreach activity volume (calls, emails, LinkedIn touches) Discovery calls completed Qualified opportunities generated Lead-to-opportunity conversion rates Pipeline contribution CRM accuracy and documentation quality Outbound engagement and response rates Why Join Us?<br> Direct impact on pipeline growth and revenue generation.<br> Opportunity to work closely with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Clear career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Fully remote work environment aligned with U.<br>S. business hours.<br> Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Assessment (Mock Discovery Call or Qualification Exercise) Client Interview Offer &amp; Background Verification Apply Now If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br></span> </div>

<p>The First Officer assists the captain in the safe, efficient, and compliant operation of the aircraft. The role requires strict adherence to operational documentation and SOPs while supporting effective cockpit coordination. The First Officer plays an active role in supporting on-Time Performance (OTP) and contributing to the achievement of the company s operational KPIs.</p><p><strong>Area of responsibility</strong></p><ul><li>Assist with all pre-flight planning, preparation, and briefings.</li><li>Operate the aircraft as Pilot Flying (PF) or Pilot Monitoring (PM) as assigned.</li><li>Ensure full compliance with all operational documentation, including the Operations Manual, SOPs, checklists, company policies and regulatory requirements.</li><li>Maintain effective communication with ATC, cabin crew, dispatch, and ground teams.</li><li>Apply CRM principles to maintain a safe and efficient operating environment.</li><li>Execute normal, abnormal, and emergency procedures in accordance with SOPs.</li><li>Perform duties in a manner that supports OTP and contributes to the achievement of operational KPIs, including punctuality, fuel efficiency, reporting accuracy, and adherence to SOPs.</li><li>Assist with post-flight tasks, documentation, and operational reporting.</li><li>Uphold company standards for safety, professionalism, and customer experience.</li><li>Maintain personal qualifications and training currency.</li><li>Perform any other related tasks as assigned by the Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Commercial pilot license (CPL/IR) and ATPL theoretical knowledge issued by competent authority with Appropriate type rating.</li><li>Successful completion of the applicable Type Rating Conversion Course</li><li>Age Less than 50 years</li><li>License Direct Entry: - Rated: Valid CPL(A)/IR with Frozen ATPL (EASA/ICAO/Oman) with twin engine and valid type rating on type - Non-Rated: Valid CPL(A)/IR with Frozen ATPL (EASA/ICAO/Oman) with twin engine and a valid type rating - Foreign license must be acceptable to CAA Oman and verified by the state of issue - All documents and required rating must be valid for 6 months from the date of application. - Must have completed training in Human Factors</li><li>Company Second Officer to First Officer: - Completion of first type rating (final line check)</li><li>Medical - Current Class 1 Medical</li><li>Experience Direct Entry: - Rated Foreign CPL(A)/IR: Minimum total hours 1500 on multi-pilot certified Aeroplan s with 300 hours on type - Rated Oman CPL(A)/IR: Minimum total hours 500 on multi-pilot certified Aeroplan s with 300 hours on type - Non-Rated Foreign CPL(A)/IR: Minimum total hours 1500 on multipilot certified Aeroplan s - Non-Rated Oman CPL(A)/IR: Minimum total hours 500 on multi-pilot certified Aeroplan s</li><li>Company Second Officer to First Officer: - Completion of first type rating (final line ch LICE NSES REQUIRED CPL/IR</li></ul>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an Accounting Officer to own the day-to-day financial records of the company: general ledger, monthly close, management accounts inputs, audit preparation, and tax compliance.</p> <p>What the role covers</p> <ul> <li>Maintaining the general ledger and chart of accounts; posting journal entries and reconciling all balance sheet accounts</li> <li>Running the monthly close process in conjunction with the external accountants</li> <li>Maintaining the fixed asset register and depreciation calculations</li> <li>Producing inputs to the monthly management accounts, including variance analysis against budget</li> <li>Preparing audit working papers and supporting schedules; liaising with external auditors during the annual audit</li> <li>Supporting the preparation of corporate tax and VAT returns and maintaining the records to support them</li> <li>Applying internal financial controls and escalating weaknesses to the Head of Corporate Services</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>Qualified or part-qualified accountant (ACCA, ACA, CPA, or equivalent), or at least seven years of accounting experience with a strong technical foundation. Demonstrated experience operating a general ledger and managing the monthly close. Working knowledge of IFRS. Familiarity with Omani VAT and corporate tax. Fluent in English; working Arabic preferred.</p> <p>Experience in a regulated financial services entity or a greenfield environment is an advantage.</p> <p>What this is</p> <p>The financial records of this institution are being established from scratch. The person in this role will set the standard for how they are maintained. If that appeals and you have the technical grounding to back it up, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an Accounting Officer to own the day-to-day financial records of the company: general ledger, monthly close, management accounts inputs, audit preparation, and tax compliance.</p> <p>What the role covers</p> <ul> <li>Maintaining the general ledger and chart of accounts; posting journal entries and reconciling all balance sheet accounts</li> <li>Running the monthly close process in conjunction with the external accountants</li> <li>Maintaining the fixed asset register and depreciation calculations</li> <li>Producing inputs to the monthly management accounts, including variance analysis against budget</li> <li>Preparing audit working papers and supporting schedules; liaising with external auditors during the annual audit</li> <li>Supporting the preparation of corporate tax and VAT returns and maintaining the records to support them</li> <li>Applying internal financial controls and escalating weaknesses to the Head of Corporate Services</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>Qualified or part-qualified accountant (ACCA, ACA, CPA, or equivalent), or at least seven years of accounting experience with a strong technical foundation. Demonstrated experience operating a general ledger and managing the monthly close. Working knowledge of IFRS. Familiarity with Omani VAT and corporate tax. Fluent in English; working Arabic preferred.</p> <p>Experience in a regulated financial services entity or a greenfield environment is an advantage.</p> <p>What this is</p> <p>The financial records of this institution are being established from scratch. The person in this role will set the standard for how they are maintained. If that appeals and you have the technical grounding to back it up, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Available specialties 9 openings</p> <div> Internal MedicineOncologyCardiologyPediatric SurgeryNephrologyUrologyGeneral PractitionerEmergencyOBG &amp; Gynaecology<br> </div> <div> <p>Entry requirements</p> <div> <div>1MBBS or equivalent + <strong>5 years' total experience</strong> </div> <div>2The last <strong>3 years of practice</strong> must be full-time in the specialty</div> <div>3Practice in a privately owned <strong>unregistered clinic is not acceptable</strong> </div> <div>4Age must be less than <strong>45 years</strong> </div> </div> </div> <div> <p>Benefits</p> <div> AccommodationLiving allowanceMedical coverTransport allowanceReturn air ticketPer Oman Labor Law<br> </div> </div> <div> <p>About this opportunity</p> <p>Medical Officer positions are available with leading healthcare institutions in the Sultanate of Oman. Ilahi Healthcare manages the full recruitment cycle from eligibility screening and OMSB credentialing guidance to scheduling online interviews in India and visa support. Experience must include at least 3 consecutive years full-time in the specialty. Age limit is under 45 years.</p> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Objective: </strong> </p> <p>The Legal Officer will serve as a key member of TANMIA's Legal &amp; Compliance team, providing day-to-day legal support across the organization's business operations. The role holder will assist in reviewing and drafting contracts, ensuring adherence to applicable Omani laws and regulations, supporting corporate governance activities, and contributing to the proactive management of legal risk. This position offers a strong foundation for developing a well-rounded legal career within a dynamic investment and development environment</p> <p> <strong>Key Areas:</strong> </p> <p> Assist in managing legal and compliance matters related to agreements, contracts, and regulatory requirements.</p> <p> Support business units by providing basic legal guidance and ensuring adherence to company policies and Omani laws.</p> <p> Contribute to maintaining corporate governance standards and regulatory compliance</p> <p> <strong>Key Tasks:</strong> </p> <p> Draft, review, and update commercial contracts, service agreements, NDAs, and other legal documents in Arabic and English.</p> <p> Review and advise on contract terms to identify legal exposure and recommend appropriate risk mitigation measures.</p> <p> Assist in reviewing amendments to corporate documents, including the Memorandum of Association and Articles of Association.</p> <p> Maintain an organized and up-to-date repository of all contracts, corporate records, and legal filings. Assist in reviewing amendments to corporate documents such as Memorandum of Association and Articles of Association.</p> <p> Ensure company contracts, policies, and corporate filings comply with applicable Omani laws and regulations.</p> <p> Monitor legislative and regulatory changes relevant to TANMIA's operations and prepare timely updates for management and stakeholders.</p> <p> Ensure timely submission of required documents and filings to regulatory authorities.</p> <p> Follow up on stakeholder requirements to maintain ongoing compliance with applicable guidelines and obligations. Assist in preparing reports on legal activities and compliance status.</p> <p> Coordinate the preparation of Board and committee meeting documentation, including agendas, minutes, resolutions, and disclosure notices.</p> <p> Support corporate governance processes, including compliance tracking, disclosure management, and maintenance of statutory records.</p> <p> Conduct research on Omani commercial, corporate, employment, and regulatory law; prepare clear, concise summaries for management.</p> <p> Handle day-to-day legal queries from business units, providing practical and timely guidance.</p> <p> Coordinate with external legal counsel on complex matters, prepare briefs, and follow up on ongoing cases or advisory assignments.</p> <p> Support dispute resolution processes, including documentation, correspondence, and case follow-up.</p> <p> Prepare periodic reports on legal activities, contract status, and compliance metrics for the Senior Associate and management.</p> <p> Contribute to the development and improvement of legal templates, checklists, and internal in corporate governance processes, including disclosures and compliance tracking.</p> <p> Perform other related duties as assigned.</p> <p> <strong>Technical and Soft Skills:</strong> </p> <p> <strong>Technical :</strong> </p> <p> Knowledge of Omani commercial, corporate, and employment law and have knowledge in relevant sectors laws.</p> <p> Legal drafting and contract review (Arabic &amp; English)</p> <p> Legal research and regulatory analysis.</p> <p> Understanding of corporate governance frameworks.</p> <p> Familiarity with regulatory filing procedures in Oman.</p> <p> Proficiency in MS Office (Word, Excel, PowerPoint)</p> <p> <strong> Soft :</strong> </p> <p> Exceptional attention to detail and analytical thinking</p> <p> Strong written and verbal communication (Arabic &amp; English)</p> <p> Ability to manage multiple tasks and meet deadlines</p> <p> Collaborative team player with cross-functional communication skills</p> <p> Proactive approach and eagerness to develop legal expertise</p> <p> High degree of professionalism and discretion</p> <p> <strong>Experience / Knowledge:</strong> </p> <p> 0 3 years of experience in a legal role. </p> <p> Prior exposure to Omani corporate or commercial law is an advantage.</p> <p> <strong>Qualification :</strong> </p> <p> Bachelor s Degree in law is required.</p> <p> Relevant certifications in legal practice or compliance are a plus.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE: </b>The Revenue &amp; Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability. The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures. KEY ACCOUNTABILITIES: Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data. Recording customer invoices in the ERP system with accurate GL account and profit center allocation. Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures. Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers. Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered. Reconciliation of revenue with Bank Account Statement and updating the system. Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank. Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures. Assist in the monthly closing of books. Assist in VAT return on quarterly basis related to sales transactions. Carry out any additional tasks &amp; assignments from different sites whenever required. Liaise with accounting team for unreconciled receipts to ensure booking of all receipts. Report on the collection report with the finance manager monthly. Follow up and ensure revenues are closed &amp; reported on time. Carry out any other assignment assigned by the line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>QUALIFICATION, EXPERIENCE AND SKILLS:</b></p><p>Qualifications : Bachelor s degree in accounting or finance.</p><p>Experience : 0 -3 years.</p><p>Skills : Computer proficiency, experience in using Microsoft Package and/or any relevant software. Knowledge of accounting report and procedures. Time management and communication. Advanced in English and Arabic both oral and written. Customer Service.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><span><span>Service Desk &amp; User Support:</span></span></span></b><br></span><ul><li><span><span><span>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</span></span></span></li><li><span><span><span>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</span></span></span></li><li><span><span><span><span>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</span></span></span></span></li><li><span><span><span>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</span></span></span></li><li><span><span><span>Maintain detailed records of incidents, root causes, and resolutions.</span></span></span></li><li><span><span><span>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</span></span></span></li><li><span><span><span>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</span></span></span></li><li><span><span><span>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</span></span></span></li></ul><b><span><span><span>Network Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</span></span></span></li><li><span><span><span>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</span></span></span></li><li><span><span><span>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</span></span></span></li><li><span><span><span>Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</span></span></span></li></ul><b><span><span><span>Cybersecurity Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</span></span></span></li><li><span><span><span>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</span></span></span></li><li><span><span><span>Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</span></span></span></li><li><span><span><span>Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</span></span></span></li><li><span><span><span>Promote cybersecurity awareness among end users and report policy violations through proper channels.</span></span></span></li><li><span><span><span>Conduct basic vulnerability checks and ensure endpoints are compliant with the organization’s security baseline.</span></span></span></li></ul><b><span><span><span>Infrastructure Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</span></span></span></li><li><span><span><span>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</span></span></span></li><li><span><span><span>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</span></span></span></li><li><span><span><span>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</span></span></span></li><li><span><span><span>Assist in the execution of approved change requests under the Change Management process.</span></span></span></li></ul><b><span><span><span>Technology GRC Compliance:</span></span></span></b><br><ul><li><span><span><span>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</span></span></span></li><li><span><span><span>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</span></span></span></li><li><span><span><span>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</span></span></span></li><li><span><span><span>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</span></span></span></li><li><span><span><span>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</span></span></span></li><li><span><span><span>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</span></span></span></li><li><span><span><span>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</span></span></span></li><li><span><span><span>Report any identified Technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</span></span></span></li><li><span><span><span>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</span></span></span></li><li><span><span><span>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</span></span></span></li><li><span><span><span>Ensure asset data accuracy for audit and compliance purposes</span></span></span></li><li><span><span><span>Contribute to the continuous improvement of Service Desk processes and overall user experience</span></span></span></li><li><span><span><span>Identify recurring issues and recommend process or system enhancements.</span></span></span></li></ul><b><span><span><span>Continuous Improvement:</span></span></span></b><br><ul><li><span><span><span><span>Ensure a working culture of continuous </span></span></span><span><span>improvement through a process of quality assurance among the Port Control Officers.</span></span></span></li><li><span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></span></li></ul><br><span>Requirements<span><b><span><span><span>Minimum Qualification:</span></span></span></b></span><br></span><ul><li><span><span><span><span><span><span><span><span>Bachelor’s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or trainings in Cybersecurity is highly preferred.</span></span></span></span></span></span></span><br></span></li></ul><b><span><span><span>Minimum Experience &amp; Knowledge &amp; Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</span></span></span></span></span></li><li><span><span><span><span><span>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</span></span></span></span></span></li><li><span><span><span><span><span>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</span></span></span></span></span></li></ul><b><span><span><span>Certifications (Required / Preferred):</span></span></span></b><br><ul><li><span><span><span><span><span>CompTIA A+ (Required — or equivalent demonstrated competency)</span></span></span></span></span></li><li><span><span><span><span><span>ITIL Foundation v4 (Required)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Network+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Security+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>ISO/IEC 27001 Foundation (Preferred)</span></span></span></span></span></li></ul><b><span><span><span>Technical Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Strong troubleshooting skills for hardware, software, network, and OS issues.</span></span></span></span></span></li><li><span><span><span><span><span>Proficiency in Active Directory user and group management.</span></span></span></span></span></li><li><span><span><span><span><span>Working knowledge of TCP/IP, DNS, DHCP, VPN, and LAN/WAN principles.</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with cybersecurity concepts: endpoint security, phishing, access control, and incident response.</span></span></span></span></span></li></ul> </div>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p> <p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives. You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.</p> <p>This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.</p> <h4>What you’ll own</h4> <strong>Lead qualification & discovery</strong><br> <ul> <li>Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li> <li>Conduct discovery calls to understand: <ul> <li>Business needs</li> <li>Budget</li> <li>Timeline</li> <li>Decision-making process</li> </ul> </li> <li>Qualify opportunities using frameworks such as: <ul> <li>BANT</li> <li>MEDDIC</li> <li>SPICED</li> <li>SPIN</li> </ul> </li> <li>Identify customer pain points and determine sales readiness.</li> <li>Maintain detailed qualification notes and CRM records.</li> </ul> <strong>Outbound prospecting & pipeline generation</strong><br> <ul> <li>Research target accounts using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>ZoomInfo</li> <li>Similar prospecting tools</li> </ul> </li> <li>Execute multi-channel outbound campaigns through: <ul> <li>Email</li> <li>Phone</li> <li>LinkedIn</li> <li>Social outreach</li> </ul> </li> <li>Personalize messaging based on industry, ICP, and prospect challenges.</li> <li>Build and maintain a consistent pipeline of qualified opportunities.</li> </ul> <strong>Pipeline nurturing & relationship building</strong><br> <ul> <li>Nurture early-stage prospects through structured follow-up campaigns.</li> <li>Share relevant resources, case studies, and educational content.</li> <li>Re-engage inactive leads and convert them into active opportunities.</li> <li>Build trust through a consultative sales approach.</li> </ul> <strong>Sales collaboration</strong><br> <ul> <li>Schedule meetings and discovery calls for Account Executives.</li> <li>Prepare detailed qualification summaries and handoff notes.</li> <li>Collaborate with sales and marketing teams to improve: <ul> <li>Messaging</li> <li>Targeting</li> <li>Conversion rates</li> </ul> </li> <li>Participate in pipeline reviews and sales strategy discussions.</li> </ul> <strong>CRM & sales operations</strong><br> <ul> <li>Maintain accurate records within: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> </ul> </li> <li>Track: <ul> <li>Outreach activity</li> <li>Lead stages</li> <li>Conversion metrics</li> <li>Opportunity outcomes</li> </ul> </li> <li>Maintain excellent CRM hygiene.</li> <li>Prepare weekly pipeline and activity reports.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistently generates qualified sales opportunities.</li> <li>Maintains a healthy and predictable pipeline.</li> <li>Conducts effective discovery conversations.</li> <li>Delivers seamless handoffs to Account Executives.</li> <li>Maintains accurate CRM records and reporting.</li> <li>Contributes directly to revenue growth.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You enjoy building relationships and starting conversations.</li> <li>You’re naturally curious and ask thoughtful discovery questions.</li> <li>You stay organized while managing multiple prospects.</li> <li>You’re resilient and comfortable with outbound outreach.</li> <li>You communicate confidently with decision-makers.</li> <li>You’re motivated by goals, pipeline growth, and continuous improvement.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>2+ years of experience in: <ul> <li>Business development</li> <li>Sales development</li> <li>Inside sales</li> <li>Outbound prospecting</li> </ul> </li> <li>Experience conducting discovery and qualification calls.</li> <li>Hands-on experience with CRM platforms such as: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> </li> <li>Experience using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Similar sales engagement platforms</li> </ul> </li> <li>Excellent written and verbal English communication skills.</li> <li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>3–5 years of BDR or SDR experience with a proven track record.</li> <li>Experience selling: <ul> <li>B2B SaaS</li> <li>Technology solutions</li> <li>Professional services</li> <li>High-ticket products or services</li> </ul> </li> <li>Familiarity with: <ul> <li>MEDDIC</li> <li>Challenger Sale</li> <li>SPIN Selling</li> <li>Sandler Methodology</li> </ul> </li> <li>Experience supporting mid-market or enterprise sales teams.</li> <li>Background in account-based selling and multi-channel outreach.</li> </ul> <h4>Tech stack</h4> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Google Workspace</li> <li>Microsoft Office</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to inbound leads and conduct discovery calls.</li> <li>Research target accounts and identify decision-makers.</li> <li>Execute outbound email, phone, and LinkedIn campaigns.</li> <li>Qualify opportunities and schedule meetings.</li> <li>Update CRM records and pipeline stages.</li> <li>Collaborate with Account Executives on active opportunities.</li> <li>Review outreach metrics and optimize messaging.</li> </ul> <p>In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Outreach activity (calls, emails, LinkedIn touches).</li> <li>Discovery calls completed.</li> <li>Qualified opportunities generated.</li> <li>Lead-to-opportunity conversion rate.</li> <li>Pipeline contribution.</li> <li>CRM accuracy and documentation quality.</li> <li>Prospect engagement and response rates.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation.</li> <li>Close collaboration with sales leadership and Account Executives.</li> <li>Exposure to modern outbound sales strategies and tools.</li> <li>Fully remote role aligned with U.S. business hours.</li> <li>Career progression into: <ul> <li>Senior BDR</li> <li>Account Executive</li> <li>Business Development Manager</li> <li>Sales Leadership</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation. You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools. Your video will be reviewed by the hiring team before moving to the client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you. Apply today and help fuel business growth by creating high-quality sales opportunities.</p></p><p></p>