وظائف مساعد مدير في سلطنة عمان
١٢٦٩ وظائف شاغرة
<h2 class="h5">Job description</h2>
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Company Description<br><p>CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.<br>
</p><br><p><u><strong>Key Responsibilities</strong></u></p><br><p><strong>Protect CNS Interests</strong></p><br><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company’s core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p><strong>Plan and Forecast Projects from Prospective Customers</strong></p><br><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p><strong>Achieve Sales Targets</strong></p><br><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p><strong>Propose Technical & Commercial Solutions</strong></p><br><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul><br>Qualifications<br><p><strong>Qualifications & Requirements</strong></p><br><ul><li>5–7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor’s degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in:<ul><li>Opportunity Qualification</li><li>Proposal Development</li><li>Negotiation & Closing</li><li>Account Planning & Strategy</li><li>Customer Relationship Management</li></ul></li></ul><br>Additional Information<br><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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Oman </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>J<strong>ob description</strong> </p>
<p> <strong>1. JOB PURPOSE</strong> </p>
<p>The main purpose of the position is to create, mentor and lead a competent and committed sales team towards helping meet the sales targets for the HORECA in an efficient, cost conscious and innovative manner. The role is responsible for overseeing implementation of sales strategy for creating, sustaining, and enhancing the HORECA share for dairy products, ice-creams and juices.</p>
<p> <strong>2. MAIN TASKS AND ACCOUNTABILITIES</strong> </p>
<p> <strong>Sales Strategy and Acquisition Plan </strong> </p>
<p> Execute sales strategy of the company by focusing efforts on target HORECA segment and identified growth opportunities to establish and grow the client base.</p>
<p> Help breakdown the sales target for region into subsidiary targets for reporting teams.</p>
<p> Plan and direct activities to meet sales targets.</p>
<p> Build on customer acquisition efforts of the trade marketing team (focused campaigns).</p>
<p> Work on introduction/penetration of product in different geographical regions within region as directed by the National Sales Manager.</p>
<p> <strong>Market Competitive Intelligence </strong> </p>
<p> Collate feedback about the product from the end users and channel partners </p>
<p> Track competitors actions in response to the sales and marketing efforts of the company. </p>
<p> Help ensure that the company has adequate information to proactively respond to the challenges in the market.</p>
<p> <strong>Customer Acquisition and Retention </strong> </p>
<p> Identify tools and tactics that help communicate with market, reinforce positioning and acquiring new customers.</p>
<p> Work on customer feedback and address grievances related to the sales process proactively.</p>
<p> Oversee usage of tools and techniques for effective sales.</p>
<p> Oversee sales are executed in line with the brand positioning, using agreed distribution channels, and offering discounts only where approved.</p>
<p> Performs all other tasks and activities as assigned. </p>
<p> <strong>Product Guidelines </strong> </p>
<p> Review mechanism to ensure that all messaging/communication is vetted before it is released to the target audience.</p>
<p> Ensure that all product related messaging and communication meets the stipulated standards and ethical guidelines.</p>
<p> <strong>HACCP and other Compliance </strong> </p>
<p> Ensure hygiene standards are maintained through the sales process - till the product reaches the final consumer from the finished goods warehouse.</p>
<p> Ensure that all local environmental requirements are duly adhered to.</p>
<p> Knowledge of and adherence to regional council compliance requirements.</p>
<p> Ensure no breaches of HACCP/ environmental requirements.</p>
<p> <strong>Health and Safety </strong> </p>
<p> Understand and ensure meeting the obligations of health and safety requirements of employment legislation. </p>
<p> Identify and contain/minimize product related health hazards reported by the consumer(s). </p>
<p> Maintain an event register for supply and subsequent recall of all defective products.</p>
<p> <strong>Team Building Planning, acquisition and mentoring </strong> </p>
<p> Forecast staff requirements for the department, plan budget and get requisite approval</p>
<p> Define knowledge/skillsets required</p>
<p> Effective communication within and outside the team </p>
<p> Create a supportive environment for the team members</p>
<p> Contribute to the team, letting others know information that may be useful or important</p>
<p> Help to create a fun, supportive work environment</p>
<p> <strong>People management and reporting responsibilities </strong> </p>
<p> Liaison with management and other line managers (as part of cross function team) for efficient running of the department.</p>
<p> Participate in management and supervisory meetings as and when required.</p>
<p> Produce end of month departmental report, on time, and as required by the management.</p>
<p> Ensure accurate and up to date, daily, weekly, monthly records as required by the management. </p>
<p> Ensure tasks are understood by the team members, and performed responsibly and diligently</p>
<p> Help others in the team if needed; Support relief staff in their duties</p>
<p> <strong>3. MAIN CONTACTS AND WORKING RELATIONSHIPS</strong> </p>
<p> <strong>Internal </strong> All Department Heads and Line Managers.</p>
<p> <strong>External </strong> Stakeholders, customers, agencies etc.</p>
<p> <strong>4. PERSON SPECIFICATION (Qualifications, Knowledge & Experience)</strong> </p>
<p> <strong>Education Level </strong> </p>
<p> <strong>(Minimum Requirement) </strong> </p>
<p> Bachelor in Sales Management. </p>
<p> MBA (Sales / Marketing) preferred.</p>
<p> <strong>Professional Qualifications</strong> </p>
<p> Advanced diploma in agribusiness.</p>
<p> Have a valid driver s license.</p>
<p> <strong>Work Experience </strong> </p>
<p> Overall experience of 8 years or more with 5+ years in senior commercial management position.</p>
<p> Experience of managing sales teams at HORECA level in FMCG industry. Experience in dairy products will be preferred.</p>
<p> Strong understanding of the Middle East especially Oman.</p>
<p> <strong>Job Specific Skills </strong> </p>
<p> Capacity to lead sales at a national level with established credentials in sales.</p>
<p> Financial awareness to understand and interpret numbers; Excellent written & verbal communication / presentation skills.</p>
<p> Team player with excellent motivational skills.</p>
<p> <strong>Generic Skills</strong> </p>
<p> Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail.</p>
<p> Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.</p>
<p> Integrity, discretion, and loyalty.</p>
<p> <strong>5. POSITION LOCATION</strong> </p>
<p> To be based in Muscat Office and travelling national and International. </p></div></section>
<h2 class="h5">وصف الوظيفة</h2>
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<p>المكان : نييي سُور سين</p><br><p>التاريخ : يناير 2027</p><br><p>المدة : 6 أشهر</p><br><p>شلين هي شركة مستقلة تؤمن بحرية الإبداع، وتُنمّي الإمكانات البشرية وتلتزم بنشاط لإحداث أثر إيجابي في العالم.</p><br><p>يؤكد نشاط العطور والجمال فرادته من خلال وعد: كشف جمال كل امرأة فيما هو أكثر تميزاً من خلال عطرها، ومكياجها ومنتجات العناية الخاصة بها. </p><br><p>ستنضم إلى فريق التسويق التشغيلي الدولي، وهو واجهة حقيقية بين استراتيجية التسويق العالمية وواقع الأسواق. تحت المسؤولية المباشرة لرئيسة/رئيسة منتج المكياج والعناية، ستتواجد في صلب قضايا المنتج والتسويق والاتصال، مع تعرض launches رئيسية لقسم العطور والجمال وتفاعلات رئيسية مع الأسواق. </p><br><p>أثرُك في شانيل</p><br><p>في هذا الإطار، المهمات الرئيسية هي:</p><br><ul><li><p>ضمان المتابعة التشغيلية وتحديث تقويم التسويق قبل/بعد في الفرق (N وN+1)، وإدارة الطلبات العاجلة من المناطق (الإطلاقات المبكرة، مقترحات التفعيل المحلية، ضبط الجداول وغيرها). </p><br></li></ul><ul><li><p>مرافقة الفرق الإقليمية (الولايات المتحدة، المملكة المتحدة، أوروبا، آسيا) في نشر الخطة التسويقية التشغيلية، كما يتم العمل كنقطة تماس رئيسية لجميع المواضيع المتعلقة بالخطة الدولية للتسويق. </p><br></li></ul><ul><li><p>إعادة قراءة وتحدي كتيبات الإطلاق حسب الحملة الموجهة للمناطق، لضمان الملاءمة والوضوح والشمولية للمعلومات، وتمكين الفرق المحلية من العمل بتوقعات قابلة للثقة. </p><br></li></ul><ul><li><p>التنسيق الوثيق مع فرق التسويق الدولي لتوحيد المنتجات والنماذج والمواد في عروض العرض الاستراتيجي أمام كبار تجار التجزئة في كل منطقة. </p><br></li></ul><ul><li><p>إجراء تحليلات أداء الأعمال (البيع-إلى، البيع-من) ودراسات تنافسية نوعية. </p><br></li></ul><ul><li><p>متابعة كتالوج الجمال داخلياً وخارجياً. </p><br></li></ul><ul><li><p>المشاركة في مشاريع عابرة وخطة خاصة بالفئة (تشكيل استراتيجية العينة، بالتنسيق مع أولويات الخطة التسويقية). </p><br></li></ul><p>ما ستجلبه</p><br><ul><li><p>أنت حالياً في مدرسة تجارة أو ما يعادلها (بكالوريوس زائد 4/5 سنوات).</p><br></li><li><p>لديك خبرة مبدئية ناجحة في التسويق، التسويق التشغيلي، التجزئة أو تطوير الأعمال.</p><br></li><li><p>لديك شغف بقطاع الجمال، التجزئة والرفاهية.</p><br></li><li><p>لديك عقلية تحليلية، وتتمتع بالانضباط والدقة ولديك مهارات تواصل قوية</p><br></li><li><p>مستوى عالٍ من الإنجليزية مطلوب (إدارة متحدثة بالإنجليزية) والفرنسية مطلوب.</p><br></li><li><p>أنت متمكن في استخدام حزمة Office (Excel، PowerPoint…)</p><br></li></ul><p>ما الذي يثير حماسك وما الذي يمكن أن تقدمه شانيل لك</p><br><p>طوال تجربتك، ستكون محاطاً ببيئة ديناميكية ومبتكرة وتعلمية؛ حيث الإبداع والإنسانية في صلب الاهتمامات.</p><br><p>تنضم إلى نشاط فريد، بأساليب وعمليات فريدة – سواء كانت إبداعية، تطويرية أو صناعية – وتعمل بجانب تنوع من الخبراء ذوي المهارة المعترف بها.</p><br><p>في شانيل، نلتزم بتعزيز ثقافة شاملة تشجع النمو الشخصي وتساهم في التقدم الجماعي. نحن مقتنعون بأن طابع كل فرد يساهم في التنوع والتكامل وكفاءة فرقنا. نشجع طلبك بشدة، لأننا نقدر الرؤية والخبرة والقدرات التي قد تجلبها إلى شانيل.</p><br><p>من تفرد كل شخص تنبثق ثراء فرقنا. شانيل تقدر التنوع بجميع أشكاله.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>
<div><div ><strong><span class="cf0">Join the Most International Company in the World </span><span class="cf1">– DHL Express Oman</span></strong></div><div ><br></div><div><div >DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </div><div > </div><div >Your Future. Delivered. </div></div><div ><br></div><div ><strong>Role Opportunity: Territory Manager</strong></div></div><div ><br></div><div >We are looking for a <strong>Territory Manager</strong>. Reporting to the Country Commercial Director, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.</div><div ><br></div><div ><strong>Your Tasks</strong></div><div><ul><li >Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.</li><li >Manage portfolio of existing customers and potential customers via 'face to face' sales visits.</li><li >Produce necessary information for management to evaluate performance vs. key performance indicators.</li><li >Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL Express departments.</li><li >Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.</li><li >Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers and new customers.</li><li >Complete sales reporting requirements in a timely manner, which includes Activities and Opportunities updates in STELLAR.</li><li >Weekly Pipeline movement reports to Sales Management.</li><li >Adhere to regional/country standard profit margins and discount guidelines.</li><li >Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.</li><li >Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li >Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).</li><li >Continually develop knowledge of DHL Express's products & services and general commercial awareness in order to provide the best possible solutions to the customers.</li><li >Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.</li><li >Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.</li><li >Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.</li></ul></div><div ><br></div><div ><strong>What You Bring</strong></div><div><ul><li >Minimum of 3 years of sales experience.</li><li >Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li><li >Strong individual who can work independently and within a team to deliver results.</li><li >Able to maintain effective performance under pressure.</li><li >Preferably with Degree in Business or equivalent.</li></ul></div><div ><strong>What We Offer</strong></div><div><div><ul><li class="pf1" ><span class="cf2">Career development with a global market leader internationally.</span></li><li class="pf1" ><span class="cf2">Comprehensive learning and development programs.</span></li><li class="pf1" ><span class="cf2">Inclusive workplace culture.</span></li><li class="pf1" ><span class="cf2">Competitive benefits and wellness initiatives.</span></li></ul></div><div><p class="pf0" ><span class="cf0"><strong>Ready to Make a Difference?</strong></span></p><p class="pf0"></p><p class="pf0"></p><p class="pf0" ><span class="cf2">If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. </span><span class="cf0">Apply now</span><span class="cf2"> </span><span class="cf4">– our recruiters are looking forward to receiving your application!</span></p><p class="pf0" ><br></p><p class="pf0"><span class="cf4"></span></p><p class="pf0" ><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div></div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>
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<br>About the opportunity<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br> -Closed sales<br> -Follow-up activities<br> -Sales expense report<br> -Increased sales report after placing promotions, vouchers and coupons<br> -Restaurant analysis sheet<br> -Account management report</li></ul><br>What you need to be successful<br><p>Preferred candidates will have: </p><br><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>What's in it for you<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead business development and sales activities across Oman. Manage key customer accounts and strategic partnerships. Develop and execute sales plans to achieve growth objectives. Lead and mentor the sales team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 6+ years of Freight Forwarding experience.</li><li>Proven sales leadership and business development experience.</li><li>Strong customer relationship and team management skills.</li><li>Candidate must currently be working in Oman.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>M.Pharm with 12 18 years in formulation development for regulated markets. Expertise in QbD, DoE, solid oral/liquid/semisolid formulations, scale-up, tech transfer, stability studies, PDRs, regulatory compliance, and team management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M.Pharm with 12 18 years in formulation development for regulated markets. Expertise in QbD, DoE, solid oral/liquid/semisolid formulations, scale-up, tech transfer, stability studies, PDRs, regulatory compliance, and team management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and maintain detailed project plans, ensuring alignment with project goals, timelines, and resource allocations.</li><li>Act as the primary liaison between stakeholders, ensuring clear communication and managing expectations throughout the project lifecycle.</li><li>Identify potential project risks and implement effective mitigation strategies to minimize impact on deliverables.</li><li>Lead cross-functional teams by facilitating collaboration and ensuring accountability for project tasks and milestones.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Project Management, Business Administration, or a related field is essential.</li><li>5+ years of hands-on experience in managing complex projects within the relevant industry.</li><li>PMP or equivalent project management certification is highly preferred to validate expertise.</li><li>Experience in Agile or Scrum methodologies is a strong advantage for adaptive project management.</li></ul><p></p></section>
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<ul><li>Develop, qualify, and approve NDT procedures.</li><li>Establish techniques and ensure compliance with applicable codes and standards (ASME, AWS, ASTM, etc.)</li><li>Procedure demonstration by validating PAUT and TOFD blocks, as per the customer requirements and codes/standards.</li><li>Review Inspection reports and certificates</li><li>Train and supervise Level I and II technicians as per Company written practice</li><li>Ensure personnel understand procedures and techniques thoroughly.</li><li>Maintain and audit quality manuals and NDT documentation.</li><li>Resolve Day to day problems at site in coordination with Cleint.</li><li>Conduct detailed reviews and approvals of inspection data to ensure accuracy and compliance with customer requirements and</li></ul><p>industry standards.</p><br><ul><li>Develop, prepare, and approve procedures for all</li></ul><p>Advanced NDT related services, as per the customer requirements and codes/standards.</p><br><ul><li>Carry out investigation and provide correction / corrective actions for non- conformances/customer complaints.</li><li>Carryout technical audits / witness monitoring.</li></ul><p>Data Interpretation and reporting.</p><br> </div>
<p>ملخص الوظيفة: وظيفة إدارة مستوى الدخول مسؤولة عن العمليات اليومية في البار/اللوڤرِ. توجه الوظيفة وتُدرّب وتساعد الموظفين لخدمة الضيوف وتضمن اتباع المعايير الصحيحة. وتشمل المسؤوليات ضمان رضا الضيوف والموظفين مع الحفاظ على ميزانية التشغيل. مسؤولة عن تطبيق جميع الالتزامات القانونية بمهنية واتساق. تقوّي فريق الغذاء والمشروبات/الطهي من خلال المساعدة في منافذ أخرى عند الحاجة.</p><p>أنشطة العمل الأساسية: دعم إدارة أنشطة البار والصيانة. يضمن جودة عالية للمنتجات والعروض. يشرف على عمليات النوبة اليومية. يساعد في الحفاظ على مخزون متوازن عبر الأقسام المختلفة من خلال متابعة المخزون اليومي. يحافظ على معايير التعامل مع الطعام والنظافة والصحة. يقوم بتشغيل جميع معدات القسم حسب الحاجة. يساعد موظفي الأرض خلال فترات الذروة. يستخدم نظام إدارة العمل لجدولة الطلبات وتوزيع العمل بشكل فعّال ولمتابعة أوقات حضور الموظفين. يبلغ عن أي أعطال في معدات القسم.</p><p>ضمان أن فريق البار يقدم خدمة عملاء استثنائية: يشرف على مستويات التوظيف لضمان تلبية خدمات الضيوف والاحتياجات التشغيلية والأهداف المالية. يضع مثالاً إيجابياً للعلاقات مع الضيوف. يتفاعل مع الضيوف لجمع ملاحظاتهم حول جودة المنتج ومستويات الخدمة. يلاحظ سلوك الخدمة لدى الموظفين. يمكّـن الموظفين من تقديم خدمة عملاء ممتازة ضمن الإرشادات.</p><p>النمذجة وتحمل فريق البار مسؤولية معايير العمل العالية: يشرف على بار/لوڤية الامتثال لجميع القوانين المحلية والولائية والفدرالية للمشروبات والكحول. يدرب الموظفين على سياسات وإجراءات التعامل مع النقد والائتمان. يدرب الموظفين على سياسات وإجراءات ضبط الكحول. يشرف على الالتزام بجميع سياسات وإجراءات ضبط الكحول. يضمن الامتثال لسياسات ومعايير وإجراءات بار/لوڤي. يحافظ على معايير خدمة السقاة والكوكتيلات. يشرف على الالتزام بجميع سياسات وإجراءات التعامل النقدي والائتماني.</p><p>تسهيل أداء فريق البار: يضمن أن جميع الموظفين يملكون المستلزمات والمعدات والزي الرسمي الملائم. يساعد في تدريب الموظفين على إجراءات السلامة. يستخدم جميع أدوات التدريب أثناء العمل المتاحة للموظفين. يوضح توقعات الأداء وفقاً للوصف الوظيفي لكل منصب. يوجّه الموظفين بشأن الأداء بشكل مستمر.</p><p><strong>ملف المرشح المثالي</strong></p><p>التعليم والخبرة: شهادة الثانوية العامة أو GED؛ خبرة 4 سنوات في مجال الغذاء والشراب، الطهي، أو مجال مهني ذي صلة. أو شهادة دبلوم من جامعة معتمدة في إدارة خدمات الطعام، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذي صلة؛ خبرة سنتين في مجال الغذاء والشراب، الطهي، أو مجال مهني ذي صلة.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead and manage branch retail sales operations to achieve business objectives and revenue targets.</p></li><li><p>Develop and execute sales strategies to maximize passenger vehicle sales and market share.</p></li><li><p>Drive sales performance through effective team leadership, coaching, and performance management.</p></li><li><p>Monitor sales KPIs, customer acquisition, conversion rates, and profitability metrics.</p></li><li><p>Ensure exceptional customer experience throughout the sales journey.</p></li><li><p>Collaborate with marketing, finance, and after-sales teams to enhance business performance.</p></li><li><p>Analyze market trends, competitor activities, and customer requirements to identify growth opportunities.</p></li><li><p>Manage inventory planning and ensure optimal stock availability.</p></li><li><p>Prepare sales forecasts, budgets, and periodic management reports.</p></li><li><p>Maintain strong relationships with key customers, corporate accounts, and stakeholders.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Business Administration, Marketing, Management, or a related field.</p></li><li><p>15–24 years of experience in Passenger Vehicle Retail Sales, with substantial experience in automotive dealership operations.</p></li><li><p>GCC experience is mandatory; Oman market experience will be highly preferred.</p></li><li><p>Proven leadership experience in managing branch sales operations and large sales teams.</p></li><li><p>Demonstrated success in achieving and surpassing sales targets and profitability goals.</p></li><li><p>Strong understanding of automotive retail business practices, customer relationship management, and sales planning.</p></li><li><p>Excellent communication, negotiation, and stakeholder management skills.</p></li><li><p>Strategic thinker with strong analytical and decision-making capabilities.</p></li></ul><p></p></section>
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<p><strong>Key Responsibilities</strong></p><br><ul><li><span>Manage daily office operations, administration, and facilities.</span></li><li><span>Coordinate with vendors, service providers, building management, and suppliers.</span></li><li><span>Support internal processes relating to HR, finance, procurement, and administration.</span></li><li><span>Supervise administrative and support staff where required.</span></li><li><span>Ensure office policies, procedures, and records are maintained accurately.</span></li><li><p><span>Support events, meetings, visitors, and internal communications.</span></p><br></li></ul><p><span><strong>Requirements</strong></span></p><br><ul><li><span>Previous office management experience, preferably in Oman.</span></li><li><span>Strong organisational, problem-solving, and communication skills.</span></li><li><span>Ability to manage multiple priorities and work independently.</span></li><li><span>Professional, discreet, and service-oriented approach.</span></li><li><span>Proficiency in Microsoft Office; Arabic language skills would be advantageous.</span></li></ul><p><span><strong>Diversity Equity & Inclusion</strong></span></p><br><p><span>Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.</span></p><br><p><span>We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.</span></p><br><p><span>Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities & Accountabilities: Prepare periodic operational and financial reports for management. Improve processes and ensure compliance with organizational, contractual, and QHSE requirements. Manage inventory of critical spare parts and chemicals, and ensure assets are counted and recorded. Maintain strong communication with clients and lead performance review meetings. Monitor and control CT & SMS/FB operational costs, ensuring alignment with CAPEX/OPEX budgets. Coordinate closely with Maintenance to ensure equipment readiness and updated MPRO records. Lead internal/external meetings and address management queries related to operations and financials. Ensure all company processes, SOPs, and documents are followed and updated. Conduct regular site visits and document non compliance findings. Plan and coordinate job execution to meet client requirements. Oversee service delivery and ensure full compliance with Abraj and client SOPs. Support recruitment and onboarding of operational staff. Maintain succession plans and employee development/training plans. Conduct operational improvement meetings and review SOPs. Ensure annual objectives and performance reviews are completed on time. Lead the Competency Management Program to meet all KPIs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree of Engineering or any related field.</li><li>10 years of experience in Coil Tubing.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead and oversee all commercial activities related to gold, petroleum, and trading operations.</p></li><li><p>Develop and implement commercial strategies to support business growth, profitability, and market expansion.</p></li><li><p>Establish and maintain strong relationships with key clients, suppliers, investors, and strategic business partners.</p></li><li><p>Lead commercial negotiations, pricing strategies, contract management, and major business agreements.</p></li><li><p>Identify and pursue new business opportunities, partnerships, and revenue-generating initiatives.</p></li><li><p>Monitor market trends, economic developments, and competitor activities to support strategic decision-making.</p></li><li><p>Collaborate closely with senior management on business planning, forecasting, budgeting, and investment opportunities.</p></li><li><p>Ensure effective coordination between commercial, finance, operations, logistics, and compliance functions.</p></li><li><p>Oversee commercial risk assessments and ensure compliance with contractual and regulatory requirements.</p></li><li><p>Manage and mentor commercial team members while driving high performance and accountability.</p></li><li><p>Prepare and present commercial performance reports, forecasts, and strategic recommendations to executive management.</p></li><li><p>Support the company's long-term growth objectives through effective commercial leadership and market positioning.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Master’s Degree in Business Administration, Commercial Management, Finance, Logistics, or a related field. (Mandatory)</p></li><li><p>7–10 years of relevant commercial experience, with at least 3–5 years in a managerial or leadership role.</p></li><li><p>Strong experience within gold trading, petroleum, investment, general trading, or related sectors.</p></li><li><p>Proven track record in business development, commercial negotiations, and contract management.</p></li><li><p>Strong understanding of Oman and GCC markets.</p></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Financial Accounting & Reporting</strong></p><ul><li><p>Maintain accurate and up-to-date financial records and daily transactions.</p></li><li><p>Prepare monthly, quarterly, and annual financial statements and reports.</p></li><li><p>Assist in budgeting, forecasting, and financial planning activities.</p></li><li><p>Ensure timely closure of books and financial reconciliations.</p></li></ul><p><strong>Accounts Payable & Receivable</strong></p><ul><li><p>Manage vendor invoices, payments, and accounts payable processes.</p></li><li><p>Oversee invoicing, receivables management, and collection follow-ups.</p></li><li><p>Perform bank reconciliations, ledger reconciliations, and account analysis.</p></li></ul><p><strong>Compliance & Audit</strong></p><ul><li><p>Ensure compliance with Omani tax laws, VAT regulations, and company policies.</p></li><li><p>Coordinate with internal and external auditors during audits.</p></li><li><p>Maintain confidentiality and integrity of all financial records.</p></li></ul><p><strong>Project Finance Management</strong></p><ul><li><p>Monitor project budgets, costs, and financial performance.</p></li><li><p>Work closely with project and operations teams for cost control.</p></li><li><p>Analyze financial variances and recommend corrective actions.</p></li></ul><p>Required Qualifications:</p><ul><li><p>Bachelor's Degree in Accounting, Finance, Commerce, or related discipline.</p></li><li><p>Minimum 5 years of relevant experience in Accounting or Finance.</p></li><li><p>Prior experience in Construction, Contracting, Infrastructure, Technical Services, or EPC industry is highly preferred.</p></li><li><p>Strong understanding of accounting principles and financial reporting standards.</p></li><li><p>Knowledge of Omani VAT and taxation regulations is preferred.</p></li></ul><p>Technical Skills:</p><ul><li><p>Hands-on experience with ERP/Accounting software such as Odoo, Sage, QuickBooks, Tally, SAP, or similar systems.</p></li><li><p>Advanced proficiency in MS Excel including Pivot Tables, VLOOKUP, and financial modelling.</p></li><li><p>Experience in financial analysis, budgeting, forecasting, and reconciliation.</p></li></ul><p>Desired Competencies:</p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to manage multiple priorities and meet deadlines.</p></li><li><p>Strong organizational and stakeholder management skills.</p></li></ul><p>Compensation & Benefits:</p><ul><li><p>Salary: 500 - 800 OMR per month (Based on experience)</p></li><li><p>Health Insurance</p></li><li><p>Opportunity to work with a reputed Semi-Government organization in Oman.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in accounting, Finance, or a related field; a Master's degree is a plus for advanced understanding.</p></li><li><p>Professional certification (e.g., CPA, CMA) demonstrating expertise and commitment to the accounting profession.</p></li><li><p>Minimum 3-5 years of relevant work experience in accounting or finance, ideally within a corporate environment or specific industry.</p></li><li><p>Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle) and proficiency in Microsoft Excel for data analysis.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and manage the Legal Department, ensuring efficient operations, optimal resource utilization, and delivery of timely, high-quality legal services aligned with business priorities. Provide proactive, practical, and business-oriented legal advice to management and business units, escalating material or high-risk matters to the General Counsel where required. Oversee litigation and dispute resolution processes, including managing external counsel, monitoring case progress, controlling costs, and driving effective outcomes. Direct the drafting, review, negotiation, and administration of contracts and transactional documentation to ensure enforceability, consistency, and minimal exposure to risk or disputes. Ensure full compliance with applicable laws, regulations, and internal policies, while proactively identifying, assessing, and mitigating legal risks across the organization. Support and implement corporate governance frameworks, upholding high standards of ethics, transparency, and accountability. Develop, review, and enforce legal policies, procedures, and internal controls to ensure consistency, compliance, and operational efficiency. Build and maintain strong relationships with regulators, external counsel, and key stakeholders, ensuring alignment with company strategy and regulatory expectations. Lead, mentor, and develop the legal team, driving high performance, capability enhancement, succession planning, and addressing training and competency gaps in coordination with HR. Conduct legal training and awareness programs for employees to promote understanding of relevant legal and regulatory requirements. Monitor and ensure delivery of legal services within agreed timelines, maintaining accuracy, responsiveness, and business alignment. Drive strong contractual integrity and governance standards to safeguard the organization s legal and commercial interests. Contribute to performance management processes, ensuring departmental objectives and KPIs are achieved. Exercise sound professional judgment and adaptability in handling evolving business needs, including undertaking special projects and ad-hoc assignments as delegated by the General Counsel or senior management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in law or equivalent. 10 years of experience.</p><p></p></section>
<h2 class="h5">وصف الوظيفة</h2>
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<p>مسؤول حلول الذكاء الاصطناعي وUX لقاعدة المعرفة CSC ف/هـ</p><br><br><p> CDI</p><br><br><p>مهندس & مدير</p><br><br><p>دوام كامل</p><br><br><p>في Safran Aircraft Engines، تعنى إدارة الهندسة للدعم والخدمات بضمان رضا العملاء وربحية الأنشطة من خلال الخبرة الفنية. لذا فهي تضم تنوعاً من المهن التي تدير علاقة العملاء، متابعة سلوك المنتجات في الخدمة، ووضع إجراءات تصحيحية تسمح بتحسين تكلفة تشغيل أكثر من 30,000 محرك. كما أنها تقدم دعم عمليات العملاء بالاعتماد على ممثلين لدى شركات الطيران وفي ورش الصيانة. طموحها أن تُعترف بها من قبل العملاء لخبرتها الفنية والدعم المخصص لاحتياجاتهم التشغيلية.<br>داخل قسم مركز دعم العملاء (CSC) في SAFRAN Aircraft Engines، ستعمل بشكل وثيق مع فريق الواجهة الأمامية، والوسطى، وفريق التحول الرقمي. يهدف فريق الواجهة الأمامية إلى مساعدة العملاء نيابة عن SAFRAN Aircraft Engines (CFM، محركات عالية القدرة، MRO، محركات عسكرية، …) وشركات أخرى من المجموعة.<br>مهمتكم ستكون: <br>إدارة قاعدة معرفة CSC:<br>• مواصلة نشر تغيير أداة قاعدة المعرفة لواجهة المكتب الأمامي من أجل تحسين الكفاءة وجودة الدعم للعملاء.<br>• تحسين تجربة المستخدم بتطبيق عملية تصميم UX على قاعدة المعرفة الحالية.<br>• العمل على تحديث العمليات بالتعاون مع المكتب الخلفي لتحسين تجربة فريق الواجهة الأمامية.<br>• تحسين قاعدة المعرفة الحالية لاستمرار نشر الذكاء الاصطناعي<br>تطوير الذكاء الاصطناعي في عمليات CSC لدينا:<br>• تطوير وكلاء IA تحت Copilot لمساعدة فرق الواجهة الأمامية في الأنشطة اليومية واستخدام قاعدة المعرفة.<br>• تطوير وكلاء IA لفريق القائد الفريق لتسهيل أنشطة ضبط CSC قيد التنفيذ<br>• دراسة الحلول المتعلقة بالدمج مع CRM<br>تحسين تجربة المستخدم في CRM من أجل زيادة الفعالية من خلال قيادة التطورات اللازمة للأدوات لواجهة المكتب الأمامي:<br>• العمل على توزيع الأنشطة بين برنامج مساعدة المستخدم المتكامل مع برنامج معالجة أسئلة CSC مقابل قاعدة المعرفة القائمة.<br>• قيادة طلبات التطوير بالتعاون مع قادة الفرق ومسؤول الواجهة الأمامية كطقس عمل بهدف إظهار لعضو الواجهة الأمامية.<br>تطوير حل يتيح لفِرَق الواجهة الأمامية معرفة جميع طلبات التطوير قيد التنفيذ لتجنب إنتاج ازدواجية.<br>خطة التقدم للواجهة الأمامية:<br>• صقل جودة الدعم وسمعة SAFRAN Aircraft Engines من خلال دعم الفرق.<br>• المشاركة في تطوير إجراءات التقدم لـ CSC.</p><br><br><p>الوظيفة عادية<br>الوظيفة مع إمكانية العمل عن بعد بعد رفع الكفاءة<br>العمل في بيئة متعددة الثقافات وبالإنجليزية</p><br><br><p>معرفة في تصميم UX<br>معرفة في IA (اللغة، الوكالة..)<br>معرفة في قيادة التغيير<br>منهجي<br>دقيق<br>فضولي</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the companys financial planning, accounting, billing and tax functions for the manufacturing operation. Keep the books accurate and on time, run strong budgeting and forecasting, ensure correct billing and collections, and maintain full compliance with GCC tax laws while giving management clear financial insights to support better decisions.</p><p>Key Responsibilities</p><p>A. Financial Planning & Analysis (FP&A)</p><ul><li>Prepare the annual budget and rolling forecasts with department and plant heads.</li><li>Build and maintain financial models for the business.</li><li>Track actuals against budget, explain variances and flag risks early.</li><li>Prepare monthly management reports, dashboards and MIS for leadership.</li><li>Analyse product costing, margins and plant profitability.</li><li>Support capex evaluation, pricing decisions and cost-saving projects.</li><li>Monitor cash flow forecasts and working capital.</li></ul><p>B. General Accounting</p><ul><li>Own the month-end and year-end close journals, accruals and prepayments.</li><li>Prepare financial statements in line with IFRS and company policy.</li><li>Maintain and review the general ledger and sub-ledgers.</li><li>Reconcile bank, receivables, payables and inter-company accounts.</li><li>Manage the fixed asset register and ensure all plant assets are recorded and verified.</li><li>Carry out monthly stock / inventory reconciliation with plant teams.</li><li>Supervise day-to-day accounting and guide junior accountants.</li></ul><p>C. Billing & Accounts Receivable</p><ul><li>Review all customer invoices for correct documentation and approval before issue.</li><li>Coordinate with plants and project sites for timely, just-in-time billing.</li><li>Keep sales journals and receivables up to date.</li><li>Reconcile receivables with customers and follow up on collections.</li><li>Support credit control and reduce overdue balances.</li><li>Maintain Customers data and credit control.</li></ul><p>D. Taxation & Statutory Compliance</p><ul><li>Ensure correct and timely filing and payment of VAT returns.</li><li>Manage Corporate Tax / Income Tax computation and filing as per local GCC law.</li><li>Handle Withholding Tax and Custom Tax where applicable.</li><li>Maintain proper tax records and support tax audits and assessments.</li><li>Track changes in GCC tax regulations and keep the company compliant.</li><li>Liaise with tax authorities and external tax consultants.</li></ul><p>E. Audit & Internal Controls</p><ul><li>Prepare audit schedules and finalise the annual accounts.</li><li>Coordinate statutory, internal and tax audits through to closure.</li><li>Ensure compliance with accounting standards and company policies.</li><li>Strengthen internal controls and review mechanisms.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Chartered Accountant (CA), CPA or ACCA, or equivalent professional qualification.</li><li>5 -8 years of total experience in finance and accounts with 4-5 years in Corporate Level.</li><li>Manufacturing industry experience is a must.</li><li>GCC experience is a must, including knowledge of the GCC VAT and tax framework.</li><li>Hands-on SAP FICO experience is a must.</li><li>Strong exposure to FP&A, general accounting, billing and taxation.</li></ul><p></p></section>