وظائف مدير جودة في سلطنة عمان

<p>Role Description</p><p>We are looking for an experienced and results-driven <strong>Farm Manager</strong> to oversee the overall farm operations and ensure efficient and profitable crop production. The role will be responsible for planning, coordinating, and supervising farm activities across multiple crops while ensuring production targets, quality standards, and operational requirements are achieved.</p><p>The Farm Manager will oversee <strong>land preparation, planting, irrigation, crop nutrition, pest and disease management, harvesting, and post-harvest activities</strong>. The role requires strong hands-on field experience and the ability to manage intensive agricultural operations on a large-scale, multi-cropping farm.</p><p>The position will lead farm teams, allocate manpower and resources, monitor crop performance, and coordinate with production, maintenance, procurement, and other departments to ensure smooth operations. The Farm Manager will be fully accountable for <strong>crop performance, productivity, quality, and timely completion of farm activities</strong>.</p><p>The successful candidate should be practical, highly organised, and capable of making effective decisions in a demanding field environment.</p><p>Qualification</p><ul><li><strong>B.Sc. in Agriculture</strong> or equivalent qualification.</li><li>Minimum <strong>10 years of relevant agricultural experience</strong>.</li><li>Proven experience managing a <strong>large-scale farm with multi-cropping operations</strong>.</li><li>Strong hands-on experience in field crop production and farm operations.</li><li>Demonstrated responsibility for <strong>crop yield, quality, productivity, and production results</strong>.</li><li>Good knowledge of irrigation, crop nutrition, pest and disease management, and harvesting operations.</li><li>Strong team leadership and manpower management skills.</li><li>Computer literate with good knowledge of <strong>MS Office and agricultural records</strong>.</li><li>Good working knowledge of <strong>English and Hindi</strong>.</li><li>Willingness to <strong>relocate to Oman</strong> and work in a field-based environment.</li></ul>

<p>We are looking for a dynamic, results-driven Sales Manager to join our team at a 4-Star Resort in Salalah, Oman.</p><p>The ideal candidate will have strong experience in hotel/resort sales, excellent knowledge of the local and international market, and a proven track record of achieving revenue and business development targets.</p><p>Key Responsibilities</p><p>Develop and implement effective sales strategies to drive revenue and occupancy.</p><p>Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and key accounts.</p><p>Identify new business opportunities and expand the resort’s market presence.</p><p>Manage sales activities, client visits, presentations, and negotiations.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends and competitor activities.</p><p>Work closely with the Revenue, Reservations, Marketing, and Operations teams.</p><p>Candidate Profile</p><p>Proven experience in a Sales Manager role within the hospitality industry.</p><p>Strong network of corporate, leisure, and travel-trade clients.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Target-oriented with a proactive and hands-on approach.</p><p>Strong knowledge of the Oman hospitality market is an advantage.</p><p>Fluency in both English and Arabic is mandatory.</p><p>Strong presentation, communication, and interpersonal skills.</p><p>Please mention “Sales Manager – Salalah” in the subject line.</p>

<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' &gt;</p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br>&nbsp;</p>

<p>Responsibilities: Lead quality control processes from raw materials to finished products using HPLC, GC, UV, Karl Fischer, spectrophotometry, lab instruments &amp; analytical equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>Professional in operation and calibration of HPLC, UV, FTIR, and all lab instruments. Must have extensive experience in preparing all QA documentation and compliance records.</p>

<p>Conduct quality control inspections of welds, materials, and equipment in accordance with Aramco's standards and specifications. Identify defects or non-conformities and recommend corrective actions to ensure compliance with QA/QC requirements. Collaborate with production teams to resolve issues related to welding processes, material selection, and fabrication techniques. Develop and maintain documentation for inspection records, reports, and certifications.</p><p><strong>Desired Candidate Profile</strong></p><p>5-10 years of experience in oil &amp; gas industry as an EI (Engineering Inspection) QC Inspector or similar role. Strong knowledge of QA/QC principles, practices, and procedures in the petrochemical sector. Proficiency in PDO (Petroleum Development Overseas) standards and regulations applicable to oil &amp; gas projects. Experience with welding inspection methods, including visual examination, testing, and documentation.</p>

<p>We are hiring below mention manpower for Oman.</p><p><span >Candidate should have 6 to 8 years of exp in oil &amp; gas,petrochemical &amp; Refinery with NDT Level - 2 &amp; CSWIP certified.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Implement and maintain QA/QC procedures for electrical works in accordance with project specifications and quality standards. Prepare and review Inspection &amp; Test Plans (ITP), Method Statements, Checklists, and Quality Control Procedures. Conduct inspections of electrical installation and construction activities. Ensure electrical works comply with approved drawings, specifications, codes, and applicable standards. Inspect electrical equipment, materials, cable installations, termination, earthing, testing, and commissioning activities. Coordinate with site engineers, subcontractors, consultants, and client representatives for inspections and approvals. Prepare and maintain quality documentation, inspection reports, test reports, and project quality records. Identify quality issues, non-conformities, and deviations and coordinate corrective/preventive actions. Raise and close NCRs, observations, and punch points as required. Monitor material inspections and ensure materials conform to approved specifications. Participate in testing and commissioning inspections of electrical systems and equipment. Ensure proper implementation of ISO 9001:2015 quality management requirements. Support internal quality audits and maintain audit-related documentation. Monitor subcontractor quality performance and ensure compliance with project requirements. Coordinate with the project team to ensure timely completion of inspection and quality requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>BE/B.Tech in Electrical Engineering / EEE . Minimum 5+ years of relevant experience in Electrical QA/QC. ISO 9001:2015 Internal Auditor certification is required. Strong knowledge of electrical installation, inspection, testing, and commissioning. Good understanding of QA/QC procedures and documentation. Experience with ITP, Method Statements, NCR, MIR, WIR, inspection checklists, and quality reports . Knowledge of relevant electrical codes, standards, and project specifications. Substation / Switchyard project experience will be an added advantage. Strong communication, coordination, and documentation skills. Ability to work independently and coordinate effectively with site teams and clients.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Sales Manager <p><strong>MADI international</strong> is looking for an experienced <strong>Sales Manager</strong> to join our dynamic team in Oman. As part of our organization in Oman, you'll thrive in an onsite environment, leading sales initiatives and driving business growth across the region. This pivotal role offers an exciting opportunity to develop and execute sales strategies in a fast-paced setting while collaborating with cross-functional teams.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li>Develop and implement effective sales strategies to achieve company targets.</li> <li>Lead, motivate, and manage the sales team to exceed performance goals.</li> <li>Identify new business opportunities and expand the customer base.</li> <li>Establish and maintain strong relationships with key clients and stakeholders.</li> <li>Monitor sales performance and prepare regular reports for management.</li> <li>Collaborate with marketing and product teams to maximize results.</li> <li>Conduct market research and competitor analysis to inform business decisions.</li> </ul> <p><strong> Requirements:</strong></p><br> <ul> <li>Bachelor's degree in Business Administration, Marketing, or a related field.</li> <li>Minimum 5 years of experience in sales, with at least 2 years in a managerial role.</li> <li>Demonstrated ability to lead sales teams to achieve goals.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Results-oriented with strong organizational skills.</li> <li>Proficiency in Microsoft Office and CRM software.</li> <li>Fluency in English (written and spoken).</li> <li>Experience working within the Omani market or GCC region is a plus.</li> <li>Proficiency in Arabic is a plus.</li> <li>Background in B2B sales within relevant industries.</li> </ul> <p><strong>What we offer:</strong></p><br> <ul> <li>Competitive salary package with performance-based incentives.</li> <li>Comprehensive health insurance coverage.</li> <li>Opportunities for career growth and professional development.</li> <li>Supportive and collaborative team environment.</li> <li>Pleasant and modern onsite working facilities.</li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>To prepare techno-commercial proposals, cost estimates, bid documentation, and tender submissions for offshore oil &amp; gas, EPCIC, offshore platforms, subsea, jackets, topsides, pipelines, and renewable energy projects. The role involves coordinating with engineering, procurement, planning, construction, subcontractors, and commercial teams to develop competitive and accurate bids aligned with client requirements.</p><br>Key ResponsibilitiesProposal Management<ul><li>Review ITT (Invitation to Tender), RFQ, RFP, and bid documents.</li><li>Analyze client requirements, scope of work, contractual terms, and technical specifications.</li><li>Coordinate with multidisciplinary teams for bid preparation.</li><li>Prepare bid execution strategies and proposal documents.</li><li>Lead bid clarification meetings and client interactions.</li><li>Ensure timely submission of technical and commercial proposals.</li></ul>Estimation &amp; Costing<ul><li>Prepare detailed cost estimates for offshore fabrication, installation, hook-up, commissioning, and EPC projects.</li><li>Estimate material quantities based on engineering deliverables.</li><li>Develop manpower loading and productivity calculations.</li><li>Estimate fabrication, marine spread, installation, transportation, and construction costs.</li><li>Obtain quotations from vendors and subcontractors.</li></ul><br> </div>

<div><strong>Customer Manager</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em> DHL Global Forwarding has an opening for a <strong>Customer Manager </strong>in<strong> Muscat, Oman. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Customer Manager position </strong></p> <ul> <li>Contribute to development of customer service strategy in line with country level strategy, business objectives, guidelines and policies</li> <li>Draft and ensure delivery of operational plans, measures and budgets to achieve defined results</li> <li>Ensure high impact customer service initiatives and activities across the defined geographic / business area</li> <li>Monitor cost and effectiveness of initiatives to prioritize spending and resource allocation</li> <li>Share customer service related input for business decisions and programs</li> <li>Design customer service programs, processes and policies to meet business objectives and protect customer relationships and public reputation</li> <li>Ensure implementation of systems, standards, targets and customer feedback mechanisms to monitor customer service performance</li> <li>Monitor customer service inquiries, coordinate and resolve escalated customer complaints/ issues</li> <li>Encourage use of global/ regional customer service technologies and processes</li> <li>Implement best in class customer service management practices and knowledge sharing</li> <li>Cooperate with senior executives, particularly in marketing and sales to integrate customer service strategies and initiatives and align with business objectives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>More than 6 years of work experience</li> </ul>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>            

<br> <p>We are seeking an experienced and detail-oriented, Finance Manager with prior experience in hospital to oversee the financial operations of a healthcare organization in Oman. The ideal candidate will be responsible for financial planning, budgeting, reporting, cash flow management, and ensuring compliance with applicable financial regulations and internal policies. </p> <p>The candidate should possess strong analytical skills, leadership abilities, and the capacity to support management in making informed financial decisions.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Oversee day-to-day financial operations, including accounting, budgeting, and financial reporting.</li> <li>Prepare and monitor annual budgets, financial forecasts, and cash flow projections.</li> <li>Manage accounts payable, accounts receivable, general ledger, and bank reconciliations.</li> <li>Prepare monthly, quarterly, and annual financial statements and management reports.</li> <li>Monitor financial performance, identify cost-saving opportunities, and improve operational efficiency.</li> <li>Ensure accurate financial records and compliance with applicable accounting standards, tax regulations, and financial policies in Oman.</li> <li>Coordinate with internal and external auditors and support audit requirements.</li> <li>Establish and maintain effective financial controls and risk management procedures.</li> <li>Monitor hospital expenses, revenue, and financial performance, where applicable.</li> <li>Supervise and guide the finance and accounting team.</li> <li>Provide financial analysis and recommendations to senior management to support strategic planning and decision-making.</li> </ul> <p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food &amp; Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food &amp; Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food &amp; Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food &amp; Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food &amp; Beverage employees.</li><li>Attends and actively contributes to weekly Food &amp; Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food &amp; Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>

<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<p>The Project Manager shall be responsible for the overall planning, execution, supervision, coordination, and successful delivery of wastewater projects contracts. The role involves leading multidisciplinary teams, managing budgets and schedules, ensuring regulatory compliance, maintaining stakeholder coordination, and achieving contractual performance objectives in line with organizational goals.</p><p>The Project Manager shall be responsible for the overall management, coordination, and successful delivery of all ongoing and planned wastewater projects and contracts, from the initial planning stage through to project handover. This shall include ensuring the provision of all necessary support required for effective operations and maintenance. The responsibilities shall include, but not be limited to, the following:</p><ul><li>Providing overall leadership and direction to the NDS project team &amp; OE</li><li>Ensure projects are delivered safely, on time, within budget, and in compliance with contractual requirements.</li><li>Monitoring project progress, budget, KPIs, and contractor performance.</li><li>Administer and manage contracts in accordance with approved terms and conditions.</li><li>Review variations, claims, cost estimates, and financial implications of proposed changes.</li><li>Monitor project budgets, cash flow, and expenditure control.</li><li>Oversee design reviews, technical submissions, method statements, and engineering deliverables.</li><li>Ensure compliance with statutory, environmental, and regulatory requirements.</li><li>Provide strategic guidance on optimization, rehabilitation, and expansion projects.</li><li>Act as the primary point of contact between Client, Contractors, Consultants, and Regulatory Authorities.</li><li>Attend and lead progress meetings, technical reviews, and coordination sessions.</li><li>Prepare and submit executive reports to senior management and committees.</li><li>Identify opportunities for cost optimization and operational efficiency improvements.</li><li>Lead value engineering initiatives and long-term strategic planning for wastewater infrastructure.</li><li>Evaluate feasibility, return on investment, and lifecycle cost analysis for</li><li>Provide guidance and mentoring to engineering and operations staff.</li><li>Ensure proper documentation, reporting, and record keeping.</li><li>Perform any other duties assigned by NDS management as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Civil / Mechanical / Electrical Engineering or equivalent.</li><li>Minimum 20 - 25 years of overall professional experience.</li><li>At least 15 - 18 years experience in wastewater projects.</li><li>Proven experience in managing large scale contracts and/or construction supervision of wastewater systems.</li><li>The Experience should be but not limited to the Water reclamation plant /Sewage Treatment Plant, Sewer Network, TSE Network &amp; Emergency outfall.</li><li>Well versed knowledge with ORACLE project management and costing module.</li><li>Strong knowledge of contract management, procurement procedures, and project controls.</li><li>Professional certifications such as PMP, PRINCE2, or equivalent will be an added advantage.</li><li>Strong leadership, decision making, and stakeholder management skills.</li><li>Excellent communication, negotiation, and reporting abilities.</li><li>Strong analytical, financial management, and risk assessment capabilities.</li><li>Good understanding of HSE regulations, statutory requirements, and quality management systems (ISO standards).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>