وظائف الخليج

<p>POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p>

<p>We are looking to recruit a Project manager that can perform in a dual role as Project Manager/Business Analyst. As Project Manager: Managing a variety of IT projects and reporting to the Project Management Office. Work with clients, stakeholders, senior executives, the project team, functional and IT SMEs to ensure those project deliverables are achieved on schedule with a high level of quality and customer satisfaction. As Business Analyst: The Business Analyst (BA) has the responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements of the project. Responsibilities Work collaboratively and effectively with team members. Plan, coordinate &amp; manage projects, and resources, from ideation through post-production support. Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support. Write requirements' specifications according to standard templates and tools. Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers. Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards. Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate. Participate in requirements prioritization and solution risk analysis. Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases. Participate in testing and quality assurance process. Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 to 10 years of experience in IT Technical Fields / Project Management and Business Analysis. Excellent communication skills, including written, verbal, and presentation. Excellent command of the English language (Speaking, writing, and presentation). Banking experience required, with knowledge of payment systems being a significant plus. Executive Level interpersonal relationship building, collaboration, and facilitation skills. Solid understanding and application of various project management and business process improvement methodologies, techniques, and tools. A solid understanding of software development life cycles methodologies e.g. SDLC, Agile. Essential skills in data mapping and analysis, gap analysis, and system analysis. A solid understanding of business analysis and process improvement best practices and the ability to apply them in practice. Strong personal time management skills and ability to meet individual and team deadlines. BS/BA required PMP, and CBAP certification is preferred . Experience in working with data warehouses or databases and integrations is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job F-4359-O - Construction Lead (Mech /HVAC CP4N) <p>Qualifications*</p><br><p>Bachelors Degree in Sciences or Engineering</p><br><p><strong>Knowledge and/or Experience:-</strong></p><br><p> 8 years specific involvement in project execution with previous leading roles in mechanical/HVAC scope within an EPC contract<br>execution environment in the Oil &amp; Gas Industry, including 1 year of experience in a supervisory role, including acting roles, or oversight of service/vendor personnel. Additional relevant work experience may be substituted for technical education.<br> Good knowledge of Project Execution procedures and field management and techniques including fabrication, welding, lifting,<br>mechanical testing and completions.<br> Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.<br> Experience working in large scale operating organisations in Operations, Projects, Subsurface etc.</p><br><p><strong>Technical and Business Skills:-</strong></p><br><p> Knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation,brownfield execution, and hook-up, as applicable to the project scope.<br> Knowledge of offshore facilities and structures, onshore facilities, or yard operations as applicable to a project scope.<br> Knowledge of execution methods and risks associated with sour gas<br>and LNG production facilities.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job F-4367-O - Construction Superintendent (Mech /HVAC CP4N) <p>Qualifications*</p><br><p>Diploma</p><br><p><strong>Knowledge and/or Experience:-</strong></p><br><p> 8 years experience of large offshore decks/topside /living quarters in a Mechanical environment.<br> Experience with multinational teams .<br> Good knowledge of Project Execution procedures and field management and techniques including fabrication, welding, lifting, mechanical testing and completions.</p><br><p><strong>Technical and Business Skills:-</strong></p><br><p> Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.<br> Knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport,<br>installation, brownfield execution, and hook-up, as applicable to the project scope.<br> Knowledge of offshore facilities and structures, onshore facilities, or yard operations as applicable to a project scope.<br> Knowledge of execution methods and risks associated with sour gas and LNG production facilities.<br> Experience working in large scale operating organizations in Operations,Projects, Subsurface, etc.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job F-4358-O - onstruction Superintendent (Mech /HVAC CP8S) <p>Qualifications*</p><br><p>Bachelors Degree in Sciences or Engineering</p><br><p><strong>Knowledge and/or Experience:-</strong></p><br><p> 8 years specific involvement in project execution with previous leading roles in mechanical/HVAC scope within an EPC contract<br>execution environment in the Oil &amp; Gas Industry, including 1 year of experience in a supervisory role, including acting roles, or oversight of service/vendor personnel. Additional relevant work experience may be substituted for technical education.<br> Good knowledge of Project Execution procedures and field management and techniques including fabrication, welding, lifting,<br>mechanical testing and completions.<br> Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.<br> Experience working in large scale operating organisations in Operations, Projects, Subsurface etc.</p><br><p><strong>Technical and Business Skills:-</strong></p><br><p> Knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation,brownfield execution, and hook-up, as applicable to the project scope.<br> Knowledge of offshore facilities and structures, onshore facilities, or yard operations as applicable to a project scope.<br> Knowledge of execution methods and risks associated with sour gas<br>and LNG production facilities.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Family Group: </b></p><br>Wells Group<p><br><b>Job Description: </b></p><br><p>The Well Site Leader (WSL) is a key role accountable for delivering and completing the completion &amp; Intervention operation as per the program safely.</p><br><p>&nbsp;The position would necessitate working with a multi-disciplinary team, to ensure the operation deliver without any delay such engineering team, production team and coordinate with service providers.</p><br><p>&nbsp;The successful candidate would work with the Well Completion &amp; Interventions Superintendent.</p><br><p><b>Key accountabilities </b></p><br><p><span>Demonstrate HSE Leadership at all times and to all members of the Completion &amp; Interventions team. </span></p><br><p><span>Safe execution and delivery of the Completion, well intervention and well integrity operations in line with legislation, HSE expectation and BP Policy and procedures.</span></p><br><p><span>Supervising compliance with all statutory and company standards and procedures. </span></p><br><p><span>Auditing/self-verification for both the activity and management systems of all completion and well intervention service providers. </span></p><br><p><span>Ensuring maintenance of all completion and well intervention equipment in accordance with the BP Technical Integrity Standards and auditing for compliance.</span></p><br><p><span>Provide input to well design, completion and intervention programmes, and operations and logistics planning. </span></p><br><p><span>Supervising the safe and efficient implementation of all well completion and intervention programmes. </span></p><br><p><span>Supervising all well site personnel and materials movements to ensure that there are no delays to operation. </span></p><br><p><span>Ensuring accurate and timely reporting of all completion rig and well intervention site activities.</span></p><br><p><span>On-site well services and service company monitoring and first-level cost control/approval. </span></p><br><p><span>Well-site incident reporting and investigation. </span></p><br><p>Capture and reporting of lessons learned</p><br><p><b>Requirements</b></p><br><p><span>This role is only of Omani nationals.</span></p><br><p><span>Can demonstrate some knowledge of conventional interventions equipment such as Coiled Tubing, HWO, W-line and frac.</span></p><br><p><span>Can demonstrate experience in Milling &amp; fishing operation.</span></p><br><p><span>Participate knowledge in Process safety (HZOP, HAZIP, … etc) </span></p><br><p><span>High Diploma or above in engineering. </span></p><br><p><span>Extensive years of experience in Completion &amp; Intervention operations. </span></p><br><p><span>Familiarity with Microsoft Office and ability to work with Excel or other spreadsheet programmes.</span></p><br><p><span>Personal Attributes:</span></p><br><p>Teamwork: Ability to build, maintain and nurture working relationships, collaboratively with personnel from a range of other disciplines and Teams.</p><br><p>Communications: Ability to listen and then communicate effectively to all, reducing sophisticated arguments into easily understood concepts.</p><br><p>Influence: Ability to formulate Your own ideas and generate solutions to complex issues, describing and discussing these with other personnel.</p><br><p>Drive and Initiative: Ability to consistently identify, develop and implement solutions that improve the safety and efficiency of well operations.</p><br><p><br><b>Travel Requirement:</b></p><br>Up to 10% travel should be expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is not available for remote working<p><br><b>Skills:</b></p><br>Artificial Lift, Artificial Lift, Casing and wellhead recovery, Casing Design, Cementing, Coiled Tubing, Common process for wells activities, Completion equipment and accessories, Completion landing string systems, Completions and Interventions Fluids, Completion tubing design, Control of Work, Cost Management, Crisis and emergency response management, Directional Drilling, Drilling, Drilling data acquisition and well monitoring, Drilling Operations, Drillstring component selection, Electric-line, Equipment integrity assurance, Fracturing and stimulation, Intelligent Completions, Managed Pressure Drilling, Management of change {+ 38 more}<p><span>.</span></p><br>&amp;#xa;<p>​<br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.&nbsp;Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,&nbsp;please&nbsp;contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>We're recruiting a Business Development Manager – Construction for one of our clients, a leading construction company based in Muscat, Oman.</span>&nbsp;</span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading construction organization<span><span>&nbsp;that</span></span>&nbsp;specializes in innovative infrastructure and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to elevate the Company’s profile within the local construction and engineering sectors</span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence, ensuring consistent brand positioning and engagement with key industry stakeholders</span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate presentations, and pre-qualification documents to ensure strong brand representation</span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities for the Construction and Aluminum divisions across the public and private sectors in Oman</span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential clients, consultants, contractors, developers, and project owners</span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders, projects, and enquiries relevant to both divisions</span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging projects across the construction and aluminum sectors in the Sultanate of Oman</span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce the Company’s capabilities, products, and project credentials</span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions, supplier days, and pre-qualification meetings</span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account registrations, and the updating of company profiles with clients and consultants</span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client visits, pipeline status, and conversion metrics</span></span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span><span>Develop and drive comprehensive marketing strategies to elevate the Company’s profile within the local construction and engineering sectors<br></span></span></span></li><li><span><span><span>Manage and enhance the corporate social media presence, ensuring consistent brand positioning and engagement with key industry stakeholders<br></span></span></span></li><li><span><span><span>Oversee the development of marketing collateral, corporate presentations, and pre-qualification documents to ensure strong brand representation<br></span></span></span></li><li><span><span><span>Identify, research, and pursue new business opportunities for the Construction and Aluminium divisions across the public and private sectors in Oman<br></span></span></span></li><li><span><span><span>Generate qualified leads through field visits to potential clients, consultants, contractors, developers, and project owners<br></span></span></span></li><li><span><span><span>Maintain an active pipeline of upcoming and ongoing tenders, projects, and enquiries relevant to both divisions<br></span></span></span></li><li><span><span><span>Track market trends, competitor activity, and emerging projects across the construction and aluminium sectors in the Sultanate of Oman<br></span></span></span></li><li><span><span><span>Conduct regular client visits and presentations to introduce the Company’s capabilities, products, and project credentials<br></span></span></span></li><li><span><span><span>Represent the Company at industry events, exhibitions, supplier days, and pre-qualification meetings<br></span></span></span></li><li><span><span><span>Lead pre-qualification submissions, vendor account registrations, and the updating of company profiles with clients and consultants<br></span></span></span></li><li><span><span><span>Submit weekly and monthly reports on lead generation, client visits, pipeline status, and conversion metrics</span></span></span><br></li><li><span><span>Omani national with relevant business development experience within the construction sector</span></span></li></ul><br><span>Benefits</span><ul><li><span><span>Employee benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive salary</span></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> As the Manager&nbsp; Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><p><br> <strong>What’s On Your Plate?&nbsp;&nbsp;</strong></p><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks :&nbsp;</strong></p><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>Qualifications<br><p><strong>Preferred candidates will be:&nbsp;</strong>.</p><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About FingTap Solutions</b><br>FingTap Solutions is a European technology firm dedicated to delivering high-quality IT infrastructure and technical solutions globally.<br><b>Role Overview</b><br>We are looking for experienced and hands-on Data Center / IT Support Engineers for a freelance work based in Muscat, Oman. In this role, you will play a critical part in our Data Center Installation Project, ensuring seamless execution, hardware setup, and network infrastructure deployment.<br><b>Key Responsibilities</b><br><b>Hardware &amp; Data Center Setup:</b> Handle physical rack mounting, rack exchange, cabling, server installation, and hardware component replacements.<br><b>Network &amp; Infrastructure Support:</b> Assist with the setup, configuration, and troubleshooting of network devices, switches, routers, and IT network infrastructure.<br><b>Diagnostics &amp; Maintenance:</b> Perform initial hardware diagnostics, cable tracing, labeling, and signal testing to ensure optimal operating conditions.<br><b>Vendor &amp; Project Coordination:</b> Work alongside on-site technical teams and remote engineers to execute deployment plans according to project specifications.<br><b>Documentation:</b> Keep detailed logs of rack layouts, asset tagging, maintenance activities, and completed installations.<br> <br><br> </div>

<p><h4>Position summary</h4> <p>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.</p> <p>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones</p><p></p>

<p><h4>Position summary</h4> <p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information, and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p> <p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audits to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p>We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Mövenpick Hotel Muscat Bausher - Oman. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.</p> <ul> <li>Develop and implement strategic plans to achieve business goals and enhance overall performance</li> <li>Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation</li> <li>Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance</li> <li>Ensure the highest standards of guest service and satisfaction are consistently met</li> <li>Manage financial performance, including budgeting, forecasting, and cost control measures</li> <li>Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners</li> <li>Drive revenue growth through innovative marketing strategies and business development initiatives</li> <li>Ensure compliance with local regulations, brand standards, and company policies</li> <li>Implement and monitor quality assurance programs to maintain service excellence</li> <li>Stay abreast of industry trends and competitor activities to maintain a competitive edge</li> <li>Represent the hotel at industry events and in the local community to enhance brand visibility</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven experience as a General Manager in the hospitality industry or a related field</li> <li>Strong track record in strategic planning and project leadership</li> <li>Exceptional leadership skills with the ability to motivate and develop high-performing teams</li> <li>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders</li> <li>Demonstrated commercial acumen and financial management expertise</li> <li>In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE</li> <li>Proficiency in revenue management and performance optimization techniques</li> <li>Strong problem-solving skills and ability to make decisions in fast-paced environments</li> <li>Familiarity with local regulations and business practices in the region</li> <li>Innovative mindset with a focus on continuous improvement and guest satisfaction</li> <li>Ability to represent the brand professionally and build strong community relationships</li> <li>Flexibility to work extended hours and handle high-pressure situations</li> <li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)</li> </ul> <h4>Additional information</h4> <p>Diversity & inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Specific duties and responsibilities:</strong></p> <ul> <li>Handling of purchase orders to ensure that copies of all approved and currently valid purchase orders i.e. purchase requests, market list, standard supply contracts are at hand, and files are maintained for this.</li> <li>Ensures that all items are physically received, inspected and weighed as necessary. In case of technical items, equipment, furniture, and certain food items, the concerned department is consulted to confirm the quality and specifications. Materials are inspected, and measurements are to be made thoroughly. A visual inspection is not enough.</li> <li>After inspection, the items are transferred to the department concerned either through the help of the supplier or concerned department collecting from the receiving bay.</li> <li>The supplier’s invoice is acknowledged by putting the receiving stamp on the original and the supplier’s copy of the invoice, after the checking is completed.</li> <li>Ensures that the invoice is dated and reference number of the authorization is quoted. Outdated invoices are not accepted, as this may result in problems regarding settlement. If the invoice is outdated, the vendor or his representative is requested to correct it and initial for the correction.</li> <li>Ensures that items arriving without authorization are not received, but referred to the materials department. Such items should not be kept in the hotel nor the invoice to be acknowledged.</li> <li>Some items (e.g. milk, bread, etc.) are received during non-working hours. Apart from such items (list to be prepared and approved by management), no other invoices are to be passed for payment without physically receiving the item.</li> <li>Ensures that invoices for services, such as clearing charges, insurance charges, service contracts for maintenance etc. are acceptable to be included in the receiving report, provided that they are part of the purchase order (insurance and clearing charges for importation) or contract is available. Even in this case, the department head concerned has to initial these invoices to acknowledge the receipt of the service.</li> <li>After the items are received, a receiving report and summary is prepared. The copy of this report is given to the F&B cost control, with original invoices; with adding machine totals are passed to accounts payable for further processing.</li> <li>Deliveries with disputes are brought up with materials department to sort out with the vendor, and the department concerned. In case the delivery is accepted only partially, this has to be reflected in writing by the department head concerned, showing the reason with concurrence of materials department. In such cases, a credit note is to be obtained from the supplier. Matters not resolved are to be brought to the attention of the director of finance.</li> <li>Responsible for ensuring all items being sent out of the hotel as per the outgoing record policy. Receiving clerk checks that it is properly authorized, and ensures that all vouchers are accounted for. Where necessary, the credit note is to be passed to the accounts for those items, which are invoiced to the hotel, but being returned back.</li> </ul> <p><strong>General responsibilities</strong></p> <ul> <li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>To generally promote and ensure good inter-departmental relations.</li> <li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li> <li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li> <li>To adhere to company and hotel rules and regulations at all times.</li> </ul> <p><strong>Occasional responsibilities</strong></p> <ul> <li>To report any equipment failures or problems to the maintenance department.</li> <li>To pass any maintenance requests to the maintenance department.</li> <li>To participate in any training or development schemes as recommended by senior management.</li> <li>To assist the duty manager in any task outlined or detailed by him or her.</li> <li>To comply with any reasonable request made by management to the best of your ability.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Import Specialist for Oman is responsible for ensuring a seamless integration of retail and supply processes at store level. This role involves managing logistics operations to align supply and demand for optimal service levels at minimal costs. The specialist must efficiently handle imports and warehouse operations, supporting the store's stock availability for customers and optimizing the logistics across external warehouses. Key success factors include proactive management, strong partnerships with customs and logistics services, and maintaining high service levels while minimizing operational costs. The role requires collaboration with cross-functional teams to achieve business objectives and maintain brand standards.</p> <h4>What you will do</h4> <ul> <li>Control incoming containers by sea/road to IKEA Oman, ensuring adherence to supply setups.</li> <li>Possess full knowledge of customs/documentation processes in Oman and coordinate with authorities for product approvals and duty rates.</li> <li>Manage imports and exports by tracking article ranges and tariff codes.</li> <li>Plan for stock availability by prioritizing clearance and generating stock receipts (GRN) in systems.</li> <li>Ensure store stock availability to minimize local shortages and meet customer demand.</li> <li>Provide input on warehouse capacity needs to the GCC logistics manager three months in advance.</li> <li>Manage goods flow processes from external warehouse to store, ensuring checks for discrepancies and damages are conducted with immediate claims.</li> <li>Manage all import documentation and processes, ensuring coordination with suppliers and external warehouse planning based on capacity needs.</li> <li>Monitor and optimize the total supply chain costs by regularly evaluating partner communication and customer expectations.</li> <li>Lead logistics and goods flow department, working closely for highest goods availability at lowest possible cost.</li> <li>Secure warehouse prerequisites to support efficient range administration considering space dimensioning and goods allocation.</li> <li>Contribute to optimizing supply chain costs by monitoring customer expectations and communication processes.</li> <li>Maintain strong relations with local authorities, customs, and logistics partners.</li> <li>Ensure store stock availability to maximize sales and optimize goods flow productivity from external warehouses to stores.</li> <li>Collaborate with commercial teams to secure efficient goods flow and enhanced merchandising.</li> <li>Identify causes of recurring damages to minimize their reoccurrence in the future and optimize logistics capacity usage in the external warehouse.</li> <li>Actively contribute to creating and implementing the external warehouse business plan, ensuring proper execution of logistic actions.</li> <li>Ensure compliance with global and national solutions, routines, and working methods to enhance operational efficiency.</li> <li>Ability to manage a high-volume retail environment, ensuring flexibility, speed, and simplicity in operations.</li> <li>Analyze customer and brand feedback to improve service and implement global/national solutions, processes, and tools for warehousing.</li> <li>Contribute to environmental compliance and health and safety performance within the store.</li> <li>Work proactively to optimize goods flow operations contributing to profit & loss goals.</li> <li>Ensure timely clearance and delivery of containers as per agreements, coordinating necessary certificates and approvals.</li> <li>Monitor performance against global KPIs, ensuring timely actions and decisions align with business growth and long-term profitability.</li> <li>Control costs through lean, cost-conscious operations and active participation in budgeting plans based on sales forecasts.</li> <li>Engage in store logistics meetings to support and adapt to activity changes impacting warehousing processes and patterns.</li> <li>Provide an inspiring and motivating direction for co-workers, supporting their development and growth in line with IKEA values and business objectives.</li> <li>Recruit team members considering skills, motivations, and capabilities needed for achieving department goals.</li> <li>Empower team by delegating responsibilities and supporting personal development plans to achieve business and personal goals.</li> <li>Create an environment of trust, encouraging open feedback for continuous improvement.</li> <li>Ensure effective training for team members to coordinate and optimize goods flow operations.</li> <li>Maintain a living succession plan working with matrices and HR manager to prepare future organizational leaders.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proficiency in MS Excel and other Microsoft Office programs.</li> <li>Strong communication skills in English, both written and verbal.</li> <li>Ability to work with schedules and maintain deadlines.</li> <li>Experience with planning, implementation, and monitoring of logistics operations.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor of commerce or equivalent degree.</li> <li>3-5 years of experience in logistics, supply chain, warehousing, local customs, and clearance processes.</li> <li>Proficient in MS Excel and other MS Office programs.</li> <li>Excellent written and verbal communication skills in English.</li> <li>Ability to work with deadlines and implement planned actions.</li> </ul> <h4>Additional information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures, and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands, and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Supports other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the store management team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures, and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands, and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the store management team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provide important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follow the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Deliver consistent and outstanding guest service through a friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhance the guest experience by following the S.E.T. principles: Smile, Eye Contact, Thank You.</li> <li>Use proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensure every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.</li> <li>Maintain speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly execute service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listen carefully to guests and apologize for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follow all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepare all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicate showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly take temperatures of the required products and record in the Time & Temperature Log.</li> <li>Participate in and attend all store meetings and other related functions.</li> <li>Follow all restaurant policies, procedures, and standards.</li> <li>Maintain the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follow proper hand washing techniques and all sanitation guidelines; complete all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receive payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, or change to customers correctly.</li> <li>Count money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintain clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Work in compliance with occupational health and safety legislation.</li> <li>Know, understand, and follow safe work practices and procedures.</li> <li>Use or wear personal protective equipment or clothing as required.</li> <li>Report all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Do not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>