وظائف التسويق عبر وسائل التواصل الاجتماعى

<p>Merchant Acquisition &amp; Onboarding Identify and approach new merchants across priority categories (e.g., retail, F&amp;B, services, lifestyle, etc.). Pitch tailored merchant value propositions based on each business s needs. Support the onboarding process end-to-end (documentation, training, activation readiness). Ensure new merchants are properly set up on tools/platforms and understand operating processes. Relationship Management Build strong partnerships with merchants and act as a trusted point of contact. Conduct regular check-ins to ensure satisfaction, resolve issues, and drive retention. Gather merchant feedback and share insights with internal teams for product/campaign improvement. Campaign Support &amp; Growth Support promotional and campaign rollouts to improve merchant performance. Coordinate in-store/on-ground activations where needed. Track campaign results and suggest improvements.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Experience &amp; Education Fresh graduates are welcome, ideally with internships or projects in sales, business development, partnerships, or operations. For experienced candidates: 0 2 years in merchant acquisition, account management, business development, or similar roles. Skills &amp; Competencies Strong communication and persuasion skills; comfortable pitching to business owners. Confident with Microsoft PowerPoint for creating clear, professional presentations. Comfortable with Microsoft Excel for basic reporting and analysis. Highly organized; able to manage a pipeline and follow up consistently. Self-motivated, positive attitude, and comfortable working in the field. Language English is required. Arabic is strongly preferred (spoken; writing is a plus). Other Knowledge of the Oman business landscape (especially Muscat and surrounding areas) is a big advantage. Willingness to travel locally for merchant meetings.</p>

<p>We are an international startup studio expanding our footprint into the Omani market. We are seeking a versatile Business Development &amp; Public Relations Specialist to lead local client outreach, connect our products with regional VCs and startup hubs, and handle government liaison (PRO) duties.</p><p><strong>Key Responsibilities</strong></p><p><strong>Client Outreach &amp; Pitching</strong></p><p>Identify target enterprise accounts, deliver product pitches, and drive local B2B lead generation.</p><p><strong>Pitch Deck &amp; Presentation Design</strong></p><p>Design compelling pitch decks, sales collateral, and client proposals.</p><p><strong>VC &amp; Ecosystem Expansion</strong></p><p>Register and represent our studio across local tech accelerators, venture capital networks (e.g. OTF, ITHCA), and government innovation programs.</p><p><strong>Government Liaison (PRO / Mandoob)</strong></p><p>Oversee ministry clearances, municipal permits, and official portal filings in Oman.</p><p>We welcome recent graduates and first-time entrants to the labour market. Full training provided on our products and market.</p><p><strong>Compensation &amp; Growth</strong></p><p>Compliant employment contract registered with the Ministry of Labour and Social Protection Fund</p><p>Attractive percentage-based commission on closed deals, product sales, and partnership contracts</p><p>Founding commercial role with scope to grow as our presence in Oman expands</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani national with active job seeker status on the Ministry of Labour (Tawteen) portal</li><li>Bachelor's degree in Computer Engineering, Computer Science, or Business Management</li><li>Professional fluency in English and native Arabic</li><li>Excellent communication, slide design (Canva / Figma / Keynote / PowerPoint), and local networking ability</li><li>Exposure to startups or venture capital through internships, university programs, competitions, or volunteer work is highly desirable</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>&nbsp;People management skills: Experience of managing bigger group of people.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>CHANEL is an independent company that believes in the freedom of creation, nurtures human potential, and actively commits to having a positive impact on the world. The Fragrance &amp; Beauty activity asserts its uniqueness through a promise: to reveal the beauty of every woman in her most singular essence through her Fragrance, Makeup, and Skincare products.​</p><br><p>​As Client Communication &amp; Journeys Strategy Manager, you will define and lead the global vision for client communications &amp; journeys across the different customer touchpoints. Reporting to the CRM &amp; Data Director, you will shape how the Maison engages with clients across relational touchpoints, ensuring a seamless, elevated and consistent experience.</p><br><p>This is a strategic leadership role at the intersection of Customer Experience, CRM, Brand, Digital and Data. You will reporte to the CRM &amp; Data Director within the Client Experience &amp; Relationships Department.</p><br><p>YOUR IMPACT AT CHANEL</p><br><p><b>Key responsibilities</b></p><br><p>You will define the communication &amp; touchpoint strategy, establish global frameworks and governance, work hand in hand with the regions to set-up the relational communications &amp; journeys in the most relevant way for all markets, and drive innovation across all customer touchpoints to support business growth while reinforcing the Maison’s brand equity and client experience. You will also lead and develop a team of approximately 10 experts, fostering a culture of collaboration, innovation and customer-centricity.</p><br><p><b>Define the Global Client Communication Strategy</b></p><br><ul><li>Define and own the global client communication strategy across the entire customer lifecycle that aligns with business priorities and the Maison’s positioning</li><li>Develop an omnichannel communication strategy spanning Email, SMS, Push Notifications, WhatsApp, WeChat, KakaoTalk and other regional messaging ecosystems.</li><li>Establish communication principles, governance and best practices across all regions and markets.</li><li>Ensure consistency, relevance and excellence across every customer interaction.</li></ul><p><b>Lead Customer Journey &amp; Touchpoint Strategy</b></p><br><ul><li>Design and continuously evolve end-to-end 360° customer journeys across acquisition, onboarding, engagement, loyalty and clienteling.</li><li>Define the strategic role of every customer communication touchpoint within the customer experience and master client communication pressure.</li><li>Identify emerging customer behaviors, technologies and communication opportunities to continuously elevate the client experience.</li></ul><p><b>Lead the development of customer experience and relationship strategies for all 360° brand campaigns</b></p><br><ul><li>This role will be responsible for translating brand objectives into impactful client engagement initiatives and executing them seamlessly across various relational platforms and channels.</li><li>A key success factor will be the ability to integrate regional and market-specific needs into a cohesive global framework, enabling local relevance while maintaining brand consistency and excellence in customer experience.</li></ul><p><b>Partner Across the Organization</b></p><br><ul><li>Act as the strategic partner and foster strong collaboration across global (Artistic Direction, Marketing, Retail, Ebusiness) and regional teams while ensuring clear priorities and effective execution.</li><li>Work closely with the other Client Experience &amp; Relationships Teams (Data, Loyalty, O2O, Online and Offline Services).</li><li>Ensure communication strategies are customer-centric, data-informed and locally relevant while maintaining global consistency.</li></ul><p><b>Drive Performance &amp; Innovation&nbsp; </b></p><br><ul><li>Define strategic KPIs and success metrics to measure business impact and customer engagement.</li><li>Continuously leverage customer insights, analytics and performance data to optimize communication effectiveness.</li><li>Champion innovation in customer engagement and communication experiences.</li><li>Promote a culture of experimentation, testing and continuous improvement.</li></ul><p><b>Lead &amp; Develop the Team</b></p><br><ul><li>Lead, coach and inspire a team of approximately 10 professionals, creating an environment that encourages collaboration, innovation and continuous development.</li><li>Act as a mentor and trusted leader, developing talent and supporting career growth within the team.</li></ul><p>WHAT YOU WILL BRING</p><br><p><b>Technical Skills</b><b>​</b></p><br><p>The ideal candidate has built and led customer communication strategies for leading Luxury or Beauty brands within a global environment. They combine strategic vision with deep CRM expertise, understand the nuances of premium customer engagement across international markets, and have a proven track record of leading teams and influencing senior stakeholders to transform the client experience.</p><br><ul><li>Minimum 15 years of experience in Customer Experience, CRM Strategy, Customer Communications, Campaign Management or Relationship Marketing.</li><li>Significant experience within the Luxury and/or Beauty industry, with a deep understanding of premium customer expectations and brand experience.</li><li>Strong strategic mindset with the ability to translate customer insights into impactful communication strategies.</li><li>Proven experience defining and implementing global customer communication strategies in an international organization.</li><li>Experience in Strategic Planning (agency or client-side) is a strong advantage.</li><li>Extensive knowledge of customer communication ecosystems including Email, SMS, Push Notifications, WhatsApp, WeChat, KakaoTalk and other market-specific channels.</li><li>Excellent stakeholder management skills with the ability to influence senior executives and lead cross-functional initiatives in a matrix organization.</li></ul><p>​</p><br><p>&nbsp;&nbsp;<b>Interpersonal Skills &nbsp;</b></p><br><ul><li>Client Communication Strategy &amp; Client Experience (CX)</li><li>Omnichannel &amp; Touchpoint Strategy</li><li>CRM &amp; Customer Lifecycle Management</li><li>Customer Journey Design</li><li>Data-Driven Decision Making &amp; Result monitoring</li><li>Strategic Planning</li><li>Luxury Customer Experience</li><li>Leadership &amp; People Development</li><li>Innovation &amp; Transformation</li></ul><p>​</p><br><p>WHAT EXCITES YOU AND WHAT CHANEL HAS TO OFFER</p><br><p>The Chanel experience</p><br><p>Throughout your journey, you will be immersed in a dynamic, innovative and learning-driven environment, where creativity and people are at the heart of everything we do.</p><br><p>You will join a unique business activity with distinctive methods and processes, whether in creation, development, or industrialization, and work alongside a diverse group of experts with renowned expertise.</p><br> </div>

<p>Al Ghafa is seeking a motivated Junior IT &amp; Automation Associate to support the company's digital transformation initiatives. The role is ideal for an early-career professional who is passionate about technology, eager to learn, and committed to developing practical automation and IT solutions that improve productivity and operational efficiency.</p><p><b><br></b></p><p><b>Tasks and Responsibilities:</b></p><ul><li>Execute the company's strategic IT vision for automation across all departments and sectors, leveraging RPA bots, AI tools, and modern platforms to streamline tasks and improve efficiency.</li><li>Design and implement a secure, user-friendly customer-facing portal that supports document uploads, real-time tracking of service requests, and dashboard visualizations.</li><li>Develop backend systems, including databases and OCR engines, to extract structured data from scanned documents and other inputs as required for automated processing.</li><li>Build or integrate automation bots (e.g., Selenium, Power Automate, UiPath) to perform tasks such as filling out and submitting forms, uploading documents, and completing payments on government portals or other internal/external platforms.</li><li>Automate invoice processing and data entry workflows using AI-powered OCR tools to eliminate manual data entry and improve accuracy in financial operations.</li><li>Develop and deploy AI-based tools and API-driven automations for HR tasks, including overtime tracking, attendance logging, and other administrative functions.</li><li>Integrate UniFi infrastructure (e.g., UDM, NAS, user access tracking) with Microsoft services (e.g., Power BI, Entra ID sync) to create a seamless and scalable digital environment for both employees and customers.</li><li>Document all systems, processes, and configurations, and conduct knowledge transfer sessions to ensure a smooth handover and long-term sustainability of implemented solutions.</li><li>Participate in internal training and mentoring sessions to expand technical skills and industry knowledge.</li><li>Contribute ideas and solutions to enhance efficiency, user experience, and system performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications and Experience:</b></p><ul><li>Experience: 2-4 years</li><li>Bachelor's degree in computer science, Information Technology, Software Engineering, or related field.</li><li>Basic understanding of one or more of the following: Microsoft Power Platform (Power Automate, Power Apps, Power BI) Python or JavaScript programming Cloud or AI services (Azure, Google Cloud, or similar)</li><li>Eagerness to learn, explore new technologies, and develop practical IT solutions.</li><li>Strong problem-solving skills, attention to detail, and ability to work collaboratively.</li><li>Positive attitude, adaptability, and a passion for continuous learning.</li></ul><p>Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted</p>

<p>Do you like working in collaborative teams and solving critical issues? Do you enjoy being part of a successful team? Join our Team! We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coil Tubing &amp; Stimulation. Partner with the best The Technical support Engineer ensures Baker Hughes deliver flawless execution by providing Technical Support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post job analysis. As a Technical Support Engineer Cementing, you will be responsible for:</p><ul><li>Ensuring compliance with Manage the Job Cycle (MtJC) process</li><li>Being Subject Matter Expert for their area of support</li><li>Providing Support the field technically through different media ( online , phone calls and technical papers)</li><li>Providing 24/7 Support for Critical Operations in the field when needed</li><li>Sharing the knowledge across the organization by submitting best practices, case histories &amp; lessons learned to the knowledge management database</li><li>Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field</li><li>Raising an alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job</li><li>Coaching other technical resources in their area of expertise</li><li>Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies performing PL specific responsibilities</li><li>Handling special projects as required</li></ul><p>Fuel your passion To be successful in this role you will:</p><p>Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><ul><li>Contemporary work-life balance policies and wellbeing activities</li><li>Comprehensive private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits'</li></ul><p><strong>Desired Candidate Profile</strong></p>Have a bachelor degree in Engineer (Masters degree is preferred) Have 15+ years of experience in cementing Have experience in CemFacts, cemvision, IsoVision for 10+ years Have experience in Foam cementing system for 10+ years Have a strong analytical and problem-solving skills. Have the ability to develop and mentor small technical teams. Have thorough understanding of P/L technology &amp; service delivery requirements. Be able to work in a 24/7 service environment, based on an agreed shift schedule. Have good communication skills both verbal and written in English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries professionally.</li><li>Follow up with clients and provide updates.</li><li>Handle customer complaints and resolve issues.</li><li>Maintain accurate customer records.</li><li>Coordinate with internal teams.</li><li>Provide excellent customer support.</li><li>Complete other administrative tasks as assigned.</li></ul><p><b>Work Conditions:</b></p><ul><li>Working Hours: <b>8 hours per day</b></li><li>Working Days: <b>6 days per week</b></li><li>Weekly Off: <b>1 day</b></li><li>Work Type: <b>Remote (Online)</b></li><li>Monthly Salary: <b>USD 150</b></li><li>Laptop and stable internet connection required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Excellent verbal and written English communication skills.</li><li>Strong customer service and interpersonal skills.</li><li>Professional phone etiquette.</li><li>Good problem-solving and conflict-resolution abilities.</li><li>Ability to multitask in a fast-paced environment.</li><li>Strong organizational and time management skills.</li><li>Proficiency in Microsoft Office and Google Workspace.</li><li>Ability to work independently in a remote environment.</li><li>Previous customer service experience is preferred but not mandatory.</li><li>Positive attitude, patience, and commitment to providing excellent customer support.</li></ul><p><br></p><p>To apply:</p><p><br></p><p>Copy and paste the link below into your browser and complete the application form:</p><p><br></p><p>airtable.com/appPb5H9ePFajFMCW/shr4fiG60TcwRgd0p&nbsp;</p><p><br></p><p><br></p><p>Note:</p><ul><li>Applications will only be considered through the form. Please ensure all details are filled correctly.</li></ul><p><br></p><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To lead and manage employee welfare services and public relations functions by ensuring effective coordination of internal services, external stakeholder engagement, and employee well-being initiatives, while enhancing organizational reputation and providing a supportive, compliant, and efficient workplace environment. ROLES AND RESPONSIBILITIES Contribute to the development and implementation of Employee Welfare and Public Relations strategies aligned with the Corporate Services Directorate s objectives. Ensure integration and alignment with HR, Safety &amp; Security, and other corporate functions. Lead the department through effective planning, governance, and performance management. Manage and develop the team through recruitment, coaching, performance management, and succession planning. Foster a high-performance culture and ensure capability development across welfare and Public Relation functions. Oversee daily operations of Employee Welfare and Public Relations services. Ensure efficient delivery of employee services, administrative coordination, and stakeholder engagement. Align processes and workflows to meet organizational performance targets. Manage employee welfare programs including: o Medical insurance and benefits. o Social and engagement activities. o Awareness and well-being campaigns. Manage all travel requirements within OIA to achieve high quality service delivery. Promote work-life balance initiatives (flexible work, leave planning, etc.). Continuously assess and improve employee experience and workplace satisfaction. Manage relationships with government entities, embassies, and Internal and external stakeholders. Oversee processing of visas, permits, and official documentation. Represent the organization in external forums and coordinate public-facing activities. Oversee central administrative services such as: o Manage vehicle usage and maintenance schedules in line with OIA policy. o Manage drivers duties and schedules to ensure operational efficiency. o Hospitality and office support services. o Document handling and archiving. Ensure timely and efficient support across departments. Ensure smooth onboarding of foreign OIA new joiners through governmental documentation and transaction support. Develop and manage departmental budgets. Monitor financial performance and ensure expenditure aligns with approved limits. Develop, implement, and monitor policies and procedures related to welfare and Public Relations. Ensure compliance with organizational, regulatory, and legislative requirements. Maintain high standards of health, safety, and quality. Coordinate with HR, Facilities, and Safety teams to ensure: o Safe and hygienic workplace standards. Consistent employee experience across locations. Negotiate and manage relationships with vendors and service providers. Explore partnerships to enhance employee services and public engagement. Identify opportunities to improve systems, processes, and service delivery. Drive innovation, cost efficiency, and operational effectiveness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Qualifications Bachelor s degree in Human Resources Management, Social Sciences, Business Administration, or any relevant field. Master s degree is a plus Professional Qualifications Any Employee Welfare Relevant Certificate/Training Work Experience 11 to 13 years of related work experience</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: The Chief Executive Officer (CEO) is the highest executive authority in Mazoon Mining Company (MMC), a 2.5 Mtpa copper processing operation with six active open pits and significant exploration upside. The CEO is accountable to the Board of Directors for the overall strategic direction, commercial performance, operational integrity, and organisational development of the Company. The role provides decisive executive leadership to translate the Board's mandate into a high-performing, safe, and sustainable mining business.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>STRATEGIC LEADERSHIP</p><p>1. Vision &amp; Strategy</p><p>Define and execute the Company's vision, mission, values, and short- and long-term strategic objectives in alignment with the Board's direction. Provide oversight of all strategic initiatives, ensuring operational plans are aligned with approved business plans and shareholder expectations. Identify and evaluate growth opportunities, including expansion of the pit network and exploration programme, to maximise the asset's long-term value.</p><p>2. Board Governance &amp; Reporting</p><p>Serve as the primary executive interface with the Board of Directors, providing regular, accurate, and transparent reports on business performance, risks, and strategic developments. Identify material issues and opportunities; bring appropriate matters to the Board and its committees for deliberation and approval. Ensure all Board resolutions are implemented in a timely and compliant manner.</p><p>OPERATIONAL &amp; FINANCIAL MANAGEMENT</p><p>3. Operational Oversight</p><p>Provide oversight of all Company operations including mining, processing (2.5 Mtpa plant), maintenance, HSE, finance, and corporate functions. Oversee the transition from project commissioning and ramp-up through to sustained, nameplate commercial production. Oversee project planning, execution, tender management, and contract administration.</p><p>4. Financial Stewardship</p><p>Approve and manage OPEX and CAPEX in line with Board-sanctioned plans; oversee budgeting, reporting, and audit. Drive revenue generation strategies and establish goals to maximise shareholder value and long-term returns. Ensure prudent financial management including treasury, debt covenants, and lender reporting obligations.</p><p>HSE, STAKEHOLDERS &amp; PEOPLE</p><p>5. HSE &amp; Regulatory Compliance</p><p>Champion a zero-harm culture across all site and corporate activities. Ensure full compliance with all applicable Omani laws, regulations, and international standards governing the mining and processing sector. Maintain all operating licences, environmental permits, and regulatory approvals required for uninterrupted operations.</p><p>6. Stakeholder Management</p><p>Develop and maintain productive relationships with the shareholder (Minerals Development Oman, MDO), government ministries, regulatory bodies, financial institutions, lenders, and media. Maintain open and effective communication with local communities to ensure a positive social licence to operate. Represent MMC at legislative sessions, industry forums, and formal functions.</p><p>7. People, Culture &amp; ESG</p><p>Build a high-performance, values-driven culture that attracts, retains, and develops talent. Drive Omanisation targets and structured succession planning across all levels of the organisation. Oversee ESG commitments including decarbonisation targets, water stewardship, tailings management, and community investment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>JOB REQUIREMENTS:</p><p>Education: Bachelor's degree in Engineering, Business Administration, or a related field. A Master's degree (MBA or equivalent) is highly desirable.</p><p>Certifications: PMP or equivalent executive management certification preferred.</p><p>Experience: Minimum 15 years in senior management of large-scale mining projects or companies, with a demonstrated track record as CEO or senior executive. Proven experience in strategic planning, financial management, stakeholder engagement, and operational leadership in the mining, oil &amp; gas, or heavy industry sector. Experience with copper or base-metal operations is an advantage.</p><p></p></section>

<p><b>Job Description</b></p><p>Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Lead the team to complete Ad-hoc tasks and projects. Lead a Team of Rider Coordinators and/or Rider Captains. Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items. Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level. Manage rider rooster with proper allocation of shifts/breaks/off-days etc. Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor. Inventory management and usage compliance of Rider equipment. Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed. Groom rider quality (behavior, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Bachelor's Degree</li><li>2+ years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal.</li><li>Influencer and negotiation with good public speaking and presentation skills</li><li>People management skills: Experience in managing a bigger group of people</li></ul>

<p>We're partnering with a leading technology consultancy to find a Senior IPA Developer with deep UiPath expertise to join their growing automation practice in Muscat. Discover the Role You'll take the lead on designing, developing, testing, and maintaining UiPath automation solutions for enterprise clients. Beyond delivery, you'll mentor junior team members, manage project timelines, and be a trusted advisor on all things RPA.</p><p>• Designing and implementing UiPath workflows using UiPath Studio and related tools.</p><p>• Troubleshooting and debugging automation solutions to meet client expectations.</p><p>• Building custom activities and reusable components to improve efficiency.</p><p>• Collaborating with business stakeholders, analysts, and technical teams to integrate solutions.</p><p>• Leading code reviews and QA activities to ensure adherence to best practices.</p><p>• Supporting business case development for further RPA adoption.</p><p>• Mentoring junior developers and contributing to their RPA skill development.</p><p>• Managing project documentation and ensuring knowledge transfer to clients.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in software development or automation using RPA tools.</li><li>Minimum 3 years of UiPath development experience.</li><li>UiPath RPA Developer Advanced Certification (UiARD) mandatory.</li><li>Strong UiPath Documents understanding skills.</li><li>Experience with IDP, OCR, AI/ML technologies (UiPath, ABBYY, Google, Microsoft).</li><li>Programming skills in C#.Net, VB.NET, C++, Python, or Java.</li><li>Scripting experience: PowerShell, VBA, VBScript, Bash.</li><li>Database knowledge (SQL, NoSQL) and API experience.</li><li>Telecom industry background is a must.</li><li>Agile delivery experience and excellent communication skills.</li></ul>

<p> <strong>Job Title </strong>Linux OS Administrator (OpenShift and Ansible Specialist)</p> <p> <strong>Department</strong> Enterprise IT Infrastructure </p> <p> <strong>Job Summary</strong> </p> <p>As a Linux OS Administrator specialized in OpenShift and Ansible, you will play a crucial role in maintaining and enhancing our clients' Linux-based infrastructure and deploying applications on OpenShift. You will also be responsible for automating tasks using Ansible, streamlining processes, and ensuring the stability, security, and high availability of systems. Your expertise in both OpenShift and Ansible will be instrumental in optimizing performance, resolving issues, applying security standards, performing OS patching, and supporting our clients' technology needs.</p> <p> <strong>Responsibilities</strong> </p> <p>1. Install, configure, patch, and maintain Linux-based systems to ensure optimal performance, security, and reliability.</p> <p>2. Deploy and manage containerized applications on the OpenShift platform, including setting up pods, services, and routes.</p> <p>3. Monitor system performance and proactively identify and resolve issues to ensure continuous availability of services.</p> <p>4. Collaborate with development teams to troubleshoot any application-related issues on OpenShift.</p> <p>5. Develop, test, and maintain Ansible playbooks for automating various system administration tasks, including software installations, configurations, and updates.</p> <p>6. Implement and maintain security measures to protect systems from unauthorized access, data breaches, and cyber threats, as per the approved Security Standard. This includes configuring controls, setting up access controls, and supporting configuration and system audits.</p> <p>7. Apply security standards and best practices to ensure compliance with industry regulations and company policies.</p> <p>8. Perform regular OS patching and updates to address security vulnerabilities and keep systems up-to-date.</p> <p>9. Perform routine system backups, disaster recovery planning, and system upgrades to keep systems resilient and protected.</p> <p>10. Assist in capacity planning and resource allocation to optimize infrastructure performance.</p> <p>11. Conduct regular security assessments and vulnerability scans to identify and address potential vulnerabilities.</p> <p> <strong>Requirements</strong> </p> <p>1. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</p> <p>2. Proven experience in Red Hat Enterprise Linux (RHEL), and certified RHCE.</p> <p>3. Strong expertise in deploying and managing applications on Kubernetes, and OpenShift.</p> <p>4. Proficiency in automation using Ansible, including creating playbooks, roles, and modules.</p> <p>5. Solid understanding of networking concepts, TCP/IP, DNS, and firewall configurations.</p> <p>6. Experience with containerization technologies and container orchestration.</p> <p>7. Knowledge of scripting languages (e.g., Bash, Python) to automate tasks and create custom solutions.</p> <p>8. Experience in OS monitoring tools, and commands.</p> <p>9. Excellent problem-solving skills and ability to work well under pressure in a fast-paced environment.</p> <p>10. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.</p> <p> </p> <p> <strong>Technical Experience </strong> </p> <p>1. Experience with cloud platforms like AWS, Azure, or Google Cloud.</p> <p>2. Familiarity with other containerization platforms such as Docker Swarm or Kubernetes.</p> <p>3. Red Hat Certified Specialist in Ansible Automation.</p> <p>4. Red Hat Certified OpenShift Administrator.</p> <p> </p> <p> </p>

<p><strong>JOB PURPOSE:</strong> To support the Quality Control Microbiology section in safeguarding the sterility, safety, and quality of pharmaceutical products by performing entry-level microbiological testing, sampling, and environmental monitoring under supervision. The role assists with media preparation, laboratory equipment use, and accurate documentation in compliance with GMP, GLP, approved SOPs, and data integrity requirements, while building the technical foundation and competencies required to progress within the microbiology function.</p><p><strong>KEY ACCOUNTABILITIES:</strong></p><p><strong>Microbiological Testing Support</strong></p><ul><li>Prepare culture media, reagents, glassware, and laboratory materials for microbiological analysis as per approved SOPs.</li><li>Perform or assist in routine microbial limit testing, including TAMC, TYMC, and specified pathogen testing, after required training and authorization.</li><li>Support testing of raw materials, packaging materials, in-process samples, finished products, stability samples, and hold-time samples as assigned.</li><li>Assist in growth promotion testing, preservative efficacy testing, and microbiological method-related activities under supervision when required.</li><li>Assist in sterility testing and endotoxin (LAL) testing activities under direct supervision, after required training and authorization.</li><li>Support basic microbial identification activities, including Gram staining and colony observation, under the guidance of senior laboratory staff.</li></ul><p><strong>Sampling, Water Testing and Environmental Monitoring</strong></p><ul><li>Collect, label, handle, and transfer microbiology samples in line with approved sampling and contamination-control procedures.</li><li>Support environmental monitoring in production areas and the microbiology laboratory using settle plates, air sampling, and surface monitoring methods.</li><li>Assist in microbiological testing of water and utility samples and record results accurately for review.</li><li>Support preparation of basic water and environmental monitoring trend summaries as directed by the supervisor.</li></ul><p><strong>Laboratory Equipment and Culture Handling</strong></p><ul><li>Use basic microbiology laboratory equipment such as autoclaves, laminar airflow units, incubators, balances, and refrigerators after training and authorization.</li><li>Perform routine equipment status checks, cleaning, and logbook entries, and report abnormalities or out-of-calibration status immediately.</li><li>Support media incubation, sample incubation, culture handling, and culture maintenance activities under supervision with proper labeling and traceability.</li></ul><p><strong>Documentation and Data Integrity</strong></p><ul><li>Complete worksheets, logbooks, labels, and laboratory records clearly, accurately, and on time in accordance with GDP and data integrity requirements.</li><li>Prepare basic microbiology test reports and submit results for review and approval by the authorized reviewer.</li><li>Maintain microbiology files, reports, and controlled documents in an organized and retrievable manner to support audit readiness.</li></ul><p><strong>Compliance, Safety and Continuous Improvement</strong></p><ul><li>Follow approved SOPs, GMP, GLP, biosafety, hygiene, PPE, and contamination-control requirements at all times.</li><li>Maintain laboratory cleanliness and support proper disposal of biological and laboratory waste according to company procedures.</li><li>Report deviations, abnormal results, contamination concerns, unsafe conditions, or incidents immediately to the supervisor.</li><li>Participate in training and competency development activities to build microbiology testing capability and compliance awareness.</li></ul><p><strong>Other Duties</strong></p><ul><li>Perform any other duties within the scope and level of the position, as assigned by the Line Manager, Supervisor, Department Head, or Management, in line with operational and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS, EXPERIENCE &amp; SKILLS:</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor s degree in Microbiology, Biotechnology, Biochemistry, Biology, Pharmaceutical Sciences, or an equivalent relevant field.</li></ul><p><strong>Experience</strong></p><ul><li>Fresh graduate or 0 1 year of exposure to microbiology, pharmaceutical quality control, or laboratory work.</li><li>Academic projects, internship experience, or laboratory training related to microbiological testing, aseptic handling, sample preparation, or GMP/GLP documentation is an advantage.</li></ul><p><strong>Technical Competencies</strong></p><ul><li>Pharmaceutical Microbiology Testing</li><li>Aseptic Handling Practices</li><li>Sample Receipt, Labelling &amp; Traceability</li><li>Culture Media Preparation &amp; Sterilization Support</li><li>Environmental Monitoring Support</li><li>Water Testing Support</li><li>Microbial Limit Testing Support</li><li>Sterility &amp; Endotoxin (LAL) Testing Support</li><li>Laboratory Records &amp; Logbook Control</li><li>SOP, GMP &amp; GLP Awareness</li><li>Data Integrity Awareness</li><li>Microbiology Equipment Readiness</li><li>Biosafety &amp; Microbiological Waste Handling</li><li>Basic Microbial Identification &amp; Gram Staining Support</li></ul><p><strong>Behavioural Competencies</strong></p><ul><li>Attention to detail &amp; accuracy</li><li>Quality Focus</li><li>Ownership, accountability &amp; initiative</li><li>Willingness to Learn</li><li>Collaboration &amp; teamwork</li><li>Clear communication</li><li>Planning, prioritization &amp; time management</li><li>Integrity, confidentiality &amp; ethics</li><li>Safety Awareness</li></ul>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>We are looking for an experienced Inventory Manager to join the Honda Parts team at OMASCO. The role is responsible for maintaining optimum stock levels, ensuring strong parts availability, supporting customer service levels, and driving inventory efficiency across the business.</p> <p>The successful candidate will manage parts planning, procurement, pricing, stock control, reporting, and aged stock reduction while working closely with principals, suppliers, sales, logistics, and aftersales teams. This role plays a key part in ensuring operational excellence, profitability, and smooth availability for customers and internal stakeholders.</p> <h4>What you will do</h4> <ul> <li>Plan and manage inventory levels to ensure optimum stock availability while minimizing aged and obsolete stock.</li> <li>Review order recommendations and place accurate orders with principals and suppliers.</li> <li>Monitor stock movement, months of stock, service levels, and replenishment requirements.</li> <li>Plan and finalize initial parts orders for new model launches to ensure availability at launch.</li> <li>Support annual budget planning across different business channels and monitor performance against targets.</li> <li>Coordinate with principals on ordering plans and execution timelines.</li> <li>Manage parts pricing through pricing matrices, cost-plus pricing, model walk pricing, and periodic cost reviews.</li> <li>Support sales teams with pricing campaigns, bulk discounts, institutional orders, stock allocation, supersession, and alternate parts.</li> <li>Process principal orders within agreed timelines and coordinate shipments to meet business and customer requirements.</li> <li>Prepare MIS reports, principal reports, inventory reports, and performance updates.</li> <li>Act as a SAP power user by supporting system improvements, report design, end-user training, and database maintenance.</li> <li>Drive initiatives to liquidate ageing stock through pricing campaigns and write-off proposals where required.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong experience in inventory management, procurement, and automotive spare parts planning.</li> <li>Good understanding of parts pricing, stock replenishment, supplier ordering, and inventory control.</li> <li>Experience working with SAP Automotive modules, especially MM, SD, and WM.</li> <li>Ability to coordinate with principals, suppliers, sales, logistics, and aftersales teams.</li> </ul> <h4>About the team</h4> <p>You will be part of the Honda Parts team within OMASCO, working closely with the National Parts Manager and collaborating with sales, aftersales, logistics, suppliers, and principal partners. The team is focused on ensuring high parts availability, strong customer support, efficient stock management, and profitable parts operations across the business.</p> <p>This is a collaborative environment where accurate planning, proactive communication, and operational discipline are essential to delivering a seamless experience for internal and external customers.</p> <h4>What equips you for the role</h4> <ul> <li>Diploma, Graduate degree, or B-Tech Engineering qualification.</li> <li>Minimum 5 years of experience in procurement or inventory management, ideally within automotive spare parts and accessories.</li> <li>Strong knowledge of automotive parts, supersessions, replacements, recall parts, and stock control processes.</li> <li>Experience in managing stock availability, aged inventory, pricing, and parts profitability.</li> <li>Strong understanding of SAP, Syncron demand forecasting, Honda web-based systems, and MS Office applications.</li> <li>Good leadership, coaching, communication, and interpersonal skills.</li> <li>Ability to assess market trends, understand customer needs, and support business growth through effective inventory planning.</li> <li>Strong analytical and planning skills with the ability to interpret stock reports and demand trends.</li> <li>Strong MS Office skills, especially Excel and reporting tools.</li> <li>Good communication and stakeholder management skills.</li> <li>Strong commercial awareness with a focus on profitability, margins, and customer service.</li> <li>Ability to manage multiple priorities and deliver within agreed timelines.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Specific duties and responsibilities:</strong></p> <ul> <li>Handling of purchase orders to ensure that copies of all approved and currently valid purchase orders i.e. purchase requests, market list, standard supply contracts are at hand, and files are maintained for this.</li> <li>Ensures that all items are physically received, inspected and weighed as necessary. In case of technical items, equipment, furniture, and certain food items, the concerned department is consulted to confirm the quality and specifications. Materials are inspected, and measurements are to be made thoroughly. A visual inspection is not enough.</li> <li>After inspection, the items are transferred to the department concerned either through the help of the supplier or concerned department collecting from the receiving bay.</li> <li>The supplier’s invoice is acknowledged by putting the receiving stamp on the original and the supplier’s copy of the invoice, after the checking is completed.</li> <li>Ensures that the invoice is dated and reference number of the authorization is quoted. Outdated invoices are not accepted, as this may result in problems regarding settlement. If the invoice is outdated, the vendor or his representative is requested to correct it and initial for the correction.</li> <li>Ensures that items arriving without authorization are not received, but referred to the materials department. Such items should not be kept in the hotel nor the invoice to be acknowledged.</li> <li>Some items (e.g. milk, bread, etc.) are received during non-working hours. Apart from such items (list to be prepared and approved by management), no other invoices are to be passed for payment without physically receiving the item.</li> <li>Ensures that invoices for services, such as clearing charges, insurance charges, service contracts for maintenance etc. are acceptable to be included in the receiving report, provided that they are part of the purchase order (insurance and clearing charges for importation) or contract is available. Even in this case, the department head concerned has to initial these invoices to acknowledge the receipt of the service.</li> <li>After the items are received, a receiving report and summary is prepared. The copy of this report is given to the F&B cost control, with original invoices; with adding machine totals are passed to accounts payable for further processing.</li> <li>Deliveries with disputes are brought up with materials department to sort out with the vendor, and the department concerned. In case the delivery is accepted only partially, this has to be reflected in writing by the department head concerned, showing the reason with concurrence of materials department. In such cases, a credit note is to be obtained from the supplier. Matters not resolved are to be brought to the attention of the director of finance.</li> <li>Responsible for ensuring all items being sent out of the hotel as per the outgoing record policy. Receiving clerk checks that it is properly authorized, and ensures that all vouchers are accounted for. Where necessary, the credit note is to be passed to the accounts for those items, which are invoiced to the hotel, but being returned back.</li> </ul> <p><strong>General responsibilities</strong></p> <ul> <li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>To generally promote and ensure good inter-departmental relations.</li> <li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li> <li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li> <li>To adhere to company and hotel rules and regulations at all times.</li> </ul> <p><strong>Occasional responsibilities</strong></p> <ul> <li>To report any equipment failures or problems to the maintenance department.</li> <li>To pass any maintenance requests to the maintenance department.</li> <li>To participate in any training or development schemes as recommended by senior management.</li> <li>To assist the duty manager in any task outlined or detailed by him or her.</li> <li>To comply with any reasonable request made by management to the best of your ability.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English, additional languages are a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <p> <strong>Role Summary</strong> </p> <p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p> <p> <strong>What's on your plate?</strong> </p> <p>Own operational performance across the Local Shops ecosystem</p> <ul> <li> <p>Lead the day-to-day execution of the ground Operations.</p> </li> <li> <p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p> </li> </ul> <p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p> <ul> <li> <p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p> </li> </ul> <p>Lead assortment availability &amp; parity</p> <p>Oversee end-to-end assortment governance including:</p> <ul> <li> <p>Accurate assortment scanning and new SKU onboarding.</p> </li> <li> <p>Promo and price parity across platforms.</p> </li> <li> <p>SFTP data accuracy and stock feeds reliability.</p> </li> <li> <p>Efficient manual stock update processes by ground teams.</p> </li> <li> <p>Drive initiatives to achieve and sustain high availability and assortment quality.</p> </li> </ul> <p>Drive vendor operational performance &amp; compliance</p> <ul> <li> <p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p> </li> </ul> <p>Optimize store fulfillment &amp; preparation efficiency</p> <ul> <li> <p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p> </li> </ul> <p>Own cross-functional alignment with Logistics &amp; Commercial teams</p> <ul> <li> <p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p> </li> <li> <p>Logistics models and prep-time strategies are optimized.</p> </li> <li> <p>Vendor Monitoring Rules are properly configured.</p> </li> <li> <p>Operational risks are proactively mitigated before impacting performance or growth.</p> </li> </ul> <p>Lead operational planning, launches &amp; risk management</p> <ul> <li> <p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p> </li> </ul> <p>Build scalable processes &amp; develop high-performing teams</p> <ul> <li> <p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order ?</strong> </p> <ul> <li> <p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p> </li> <li> <p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p> </li> <li> <p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p> </li> <li> <p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p> </li> <li> <p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. What's on your plate? Own operational performance across the Local Shops ecosystem Lead the day-to-day execution of the ground Operations. Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores. Own Shopper Cost (CPO) efficiency &amp; workforce optimization Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality. Lead assortment availability &amp; parity Oversee end-to-end assortment governance including: Accurate assortment scanning and new SKU onboarding. Promo and price parity across platforms. SFTP data accuracy and stock feeds reliability. Efficient manual stock update processes by ground teams. Drive initiatives to achieve and sustain high availability and assortment quality. Drive vendor operational performance &amp; compliance Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience. Optimize store fulfillment &amp; preparation efficiency Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow. Own cross-functional alignment with Logistics &amp; Commercial teams Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure: Logistics models and prep-time strategies are optimized. Vendor Monitoring Rules are properly configured. Operational risks are proactively mitigated before impacting performance or growth. Lead operational planning, launches &amp; risk management Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders. Build scalable processes &amp; develop high-performing teams Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Did We Order ? Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement. Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively. Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments. Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><p></p></section>