وظائف أخصائى تخطيط و تطوير في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. Job Summary: A TFA FEP is an entry level position. You will start by being enrolled in FieldCore s Field Engineering Program (FEP). While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills and will have a unique opportunity to go through: In-person and Online training Curriculum On-the-job trainings Learning from experienced Technical Field Advisors (TFA s) You will gain experience and grow your career while traveling and helping provide power to communities. Upon successful graduation from the FEP program, you will be eligible for a TFA position. The TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment (Gas/Steam turbines). This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure. Essential Duties &amp; Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes implemented Drive customer satisfaction through commitment to quality Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working properly Perform aftermarket upgrades that need to be performed at the site level Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values. Ability and willingness to work holidays, weekends and overtime as required by field assignments Manage and develop employees</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications &amp; Experience : Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role 3+ years of experience in a field services or power generation equipment maintenance position Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment Extensive travel to and from projects and various field assignments will be required English proficiency required Desired Characteristics: Introductory level. Most new hires with little experience on the GE Product will start in this level. Participates in on-the-job training. Experience and training on Alstom, Siemens, or other OEM equipment Extensive Field Engineering Services experience Strong organizational and project management skills Strong oral and written interpersonal, communication, and leadership skills Strong business acumen and ability to sell GE products to the customer</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Requirements:</b></p><p><br></p><p>Preferred: Pearson VUE + Dataflow Cleared</p><p>Strong clinical and surgical experience in ENT</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<p><b>Brief Posting Description </b></p> <p>The Planning Engineer is responsible for developing, implementing, and managing maintenance planning, scheduling, work management, shutdown planning, and maintenance control processes to ensure safe, reliable, and efficient plant operations.This role supports leadership in maintenance planning and resource coordination, and ensures the effective utilization of labor, materials, and services. A key focus of the position is establishing maintenance planning systems, CMMS processes, and work management standards to support commissioning, start-up, and sustainable plant operations.</p> <p>Detailed Description </p> <p>MAINTENANCE PLANNING &amp; SCHEDULING</p> <p>Develop and implement maintenance planning and scheduling processes.</p> <p>Ensure all preventive, predictive, corrective, and shutdown maintenance activities are properly planned and scheduled.</p> <p>Review work requests and convert approved work into executable job plans.</p> <p>Develop detailed work packs including labor requirements, materials, tools, permits, and procedures.</p> <p>Coordinate weekly and monthly maintenance schedules with Operations and Maintenance teams.</p> <p>Monitor schedule compliance and planning effectiveness.</p> <p>Ensure maintenance backlogs are effectively managed and prioritized.</p> <p>Support development of maintenance strategies for critical equipment.</p> <p>Own and govern the site's maintenance work management process, ensuring compliance with planning, scheduling, execution, and close-out standard</p> <p>Coordinate with warehouse and procurement teams to ensure timely availability of critical spares and shutdown materials</p> <p>Develop and maintain maintenance performance dashboards, reporting automation, and planning analytics tools to improve decision-making</p> <p>Coordinate and lead weekly, monthly and quarterly planning meetings in coordination with stakeholders</p> <p>WORK MANAGEMENT &amp; CMMS ADMINISTRATION</p> <p>Manage maintenance work management processes within ERP/CMMS systems.</p> <p>Ensure work order quality, data accuracy, and system compliance.</p> <p>Develop and maintain equipment hierarchies, asset registers, and maintenance plans.</p> <p>Monitor key work management KPIs.</p> <p>Maintain planning and scheduling standards across all maintenance disciplines.</p> <p>Ensure historical maintenance records are maintained for reliability analysis.</p> <p>Drive continuous improvement of CMMS utilization and effectiveness.</p> <p>SHUTDOWN &amp; TURNAROUND PLANNING</p> <p>Lead planning and preparation for plant shutdowns, turnarounds, and major maintenance campaigns.</p> <p>Develop integrated shutdown schedules and resource plans.</p> <p>Coordinate labor, equipment, materials, and contractor requirements.</p> <p>Monitor shutdown planning milestones and readiness reviews.</p> <p>Support execution teams during shutdown implementation.</p> <p>Facilitate shutdown governance meetings, readiness reviews, and critical path monitoring activities</p> <p>Conduct post-shutdown reviews and lessons learned assessments.</p> <p>PERFORMANCE MONITORING &amp; REPORTING</p> <p>Develop maintenance planning and execution performance dashboards.</p> <p>Monitor KPIs including:</p> <p>Schedule Compliance</p> <p>PM Compliance</p> <p>Backlog Management</p> <p>Work Order Closure Rates</p> <p>Contractor Performance</p> <p>Maintenance Cost Performance</p> <p>Shutdown Performance</p> <p>Prepare weekly and monthly maintenance performance reports.</p> <p>Analyze trends and recommend improvement initiatives.</p> <p>Support annual maintenance budgeting and forecasting processes.</p> <p>CONTRACTOR &amp; RESOURCE MANAGEMENT</p> <p>Coordinate with contract administrator for mobilization and demobilization activities.</p> <p>Evaluate contractor performance and productivity.</p> <p>Ensure contractors comply with safety, quality, and environmental requirements.</p> <p>Optimize utilization of labor, equipment, and maintenance resources.</p> <p>Coordinate external specialist services and OEM support.</p> <p>LEADERSHIP &amp; TEAM MANAGEMENT</p> <p>Lead maintenance planners, schedulers from Contractors</p> <p>Develop workforce capability and succession plans.</p> <p>Promote a culture of accountability, collaboration, and continuous improvement.</p> <p>Ensure departmental objectives align with maintenance business goals.</p> <p>SAFETY &amp; COMPLIANCE</p> <p>Ensure compliance with company safety policies and procedures.</p> <p>Participate in risk assessments and shutdown safety planning.</p> <p>Ensure contractor compliance with permit-to-work and site safety requirements.</p> <p>Support incident investigations and corrective action implementation.</p> <p>Promote safe work practices and zero-harm objectives.</p> <p>BUDGET &amp; COST CONTROL</p> <p>Support preparation of annual maintenance budgets.</p> <p>Monitor maintenance expenditures against approved budgets.</p> <p>Track contractor costs and service contract performance.</p> <p>Identify cost optimization opportunities without compromising reliability.</p> <p>Support spare parts and inventory management strategies.</p> <p>Provide cost forecasting and budget variance analysis.</p> <p> </p> <p><b>Job Requirements </b></p> <p>Education: </p> <p> Bachelor s degree in mechanical engineering or a related field</p> <p><b>Experience: </b></p> <p> 10+ years of maintenance planning, shutdown planning, or maintenance management experience in mining, minerals processing, or heavy industrial operations.</p> <p> Proven experience with large-scale shutdown planning and resources management.</p> <p> Experience supporting commissioning, start-up, and operational ramp-up activities is desirabl</p> <p>Certifications: Candidates holding or pursuing any of the following certifications will have an added advantage:</p> <p> Certified Maintenance &amp; Reliability Practitioner (CMRP)</p> <p> Project Management Professional (PMP)</p> <p> Six-sigma (BB)</p> <p>Technical Skills: </p> <p> Maintenance Planning and Scheduling</p> <p> Work Management Systems</p> <p> Shutdown and turnaround planning</p> <p> SAP PM</p> <p> Budgeting and Cost Control</p> <p> Resource Planning</p> <p> Procurement Processes</p> <p> Contractor Performance Management</p> <p> Maintenance KPI Reporting and Analysis</p> <p> Inventory and Spare Parts Management</p> <p> Risk Management</p> <p>Soft Skills: </p> <p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Design and develop innovative products and transform ideas into production-ready 3D models using <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Prepare, optimize, and slice 3D models for printing.</p></li><li><p>Operate, maintain, and troubleshoot FDM 3D printers, including <strong>Elegoo, AnkerMake, and Ender 3 S1 Plus</strong>.</p></li><li><p>Select suitable printing materials and optimize print settings to achieve high-quality results.</p></li><li><p>Inspect, test, and perform post-processing to ensure products meet quality standards.</p></li><li><p>Organize design files, print profiles, and product documentation.</p></li><li><p>Collaborate with the team to develop and improve products for the company's brands and retail stores.</p></li><li><p>Stay up to date with the latest 3D printing technologies, materials, and product development trends.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Diploma or Bachelor's degree is preferred. Equivalent hands-on experience with a strong portfolio will also be considered.</p></li><li><p>Minimum <strong>2 years</strong> of practical experience in <strong>3D printing, product development, or CAD design</strong>.</p></li><li><p>Proficiency in <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Strong experience with <strong>FDM 3D printing</strong> and slicing software such as <strong>Cura</strong> or equivalent.</p></li><li><p>Hands-on experience with <strong>Elegoo, AnkerMake, Ender 3 S1 Plus</strong>, or similar FDM printers.</p></li><li><p>Good knowledge of printing materials including <strong>PLA, PETG, TPU, and ABS</strong>.</p></li><li><p>Strong problem-solving skills, attention to detail, and the ability to manage multiple projects.</p></li><li><p>Creative mindset with the ability to transform concepts into functional, production-ready products.</p></li><li><p><strong>A portfolio showcasing previous 3D design and printing projects is required.</strong></p></li></ol><p></p></section>

<p>JOB PURPOSE</p> <p>HR Specialist is responsible for the day-to-day management of HR operations, including recruitment, employee records and documentation, HR reporting, employee relations, payroll processing, training coordination, and employee engagement. The role ensures accurate, compliant, and efficient HR administration in line with Omani Labour Law and company policy, and supports a positive and productive workplace for all employees.</p> <p> </p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p>RECRUITMENT &amp; ONBOARDING</p> <p>1. Recruitment</p> <p>- Coordinate end-to-end recruitment activities, including job postings, screening, shortlisting, and scheduling interviews.</p> <p>- Liaise with hiring managers to understand staffing needs and prepare job descriptions.</p> <p>- Manage new hire onboarding, including offer letters, contracts, and orientation.</p> <p>- Maintain and update the recruitment tracker and candidate database.</p> <p>2. Employee Records &amp; Filing</p> <p>- Maintain accurate and up-to-date employee personnel files (physical and electronic).</p> <p>- Ensure all employee documentation complies with Omani Labour Law requirements.</p> <p>- Track and renew employee documents (visas, labour cards, ID cards, contracts).</p> <p>3. HR Reporting</p> <p>- Prepare regular HR reports (headcount, turnover, attendance, leave balances, etc.).</p> <p>- Support management with data and analytics for HR decision-making.</p> <p>- Maintain HRIS records and ensure data accuracy.</p> <p>4. Payroll</p> <p>- Process monthly payroll inputs (attendance, leave, overtime, deductions).</p> <p>- Coordinate with Finance to ensure accurate and timely salary disbursement.</p> <p>- Maintain payroll records and respond to employee payroll-related queries.</p> <p>- Ensure compliance with Social Protection Fund (formerly PASI) and Wage Protection System (WPS) requirements.</p> <p>5. Employee Relations</p> <p>- Act as a point of contact for employee queries and concerns.</p> <p>- Support the resolution of grievances and disciplinary matters in line with company policy and Omani Labour Law.</p> <p>- Promote fair and consistent application of HR policies across the organisation.</p> <p>6. Training &amp; Development</p> <p>- Identify employee training needs in coordination with department heads.</p> <p>- Coordinate and schedule internal and external training programmes.</p> <p>- Maintain training records and track employee development plans.</p> <p>- Support onboarding and induction training for new hires.</p> <p>7. Employee Engagement</p> <p>- Plan and coordinate employee engagement activities and events.</p> <p>- Support initiatives that promote a positive workplace culture.</p> <p>- Collect and analyse employee feedback (surveys, exit interviews) to improve engagement.</p> <p>- Assist management in implementing retention and motivation programmes.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education: - Bachelor's degree in Human Resources, Business Administration, or a related field.</p> <p> - CIPD, PHR, or SHRM certification is an advantage.</p> <p>Experience: </p> <p>- Minimum 4 years of relevant HR experience covering recruitment, operations, employee relations, and payroll.</p> <p>- Strong working knowledge of Omani Labour Law.</p> <p>Technical Skills:</p> <p>- HRIS and payroll systems; proficiency in MS Office (Excel, Word, Outlook).</p> <p>- Familiarity with Social Protection Fund (PASI) and Wage Protection System (WPS) processes.</p> <p>- Recruitment platforms and applicant tracking tools.</p> <p>Soft Skills:</p> <p>- Excellent communication skills in English and Arabic.</p> <p>- Strong organisational and time-management skills.</p> <p>- High attention to detail and confidentiality.</p> <p>- Problem-solving, interpersonal, and employee grievance-handling skills.</p> <p> </p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Purpose:</strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><p>•Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.<br>•Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.<br>•Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.<br>•Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.<br>•Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.<br>•Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.<br>&nbsp;</p><br><br>Qualifications<br><br><p>Bachelor’s degree in pharmaceutical studies.</p><br><p>4 years+ experience as a Product Specialist</p><br><p>Experience in Oncology/Hematology Therapy areas<br>Relevant industry experience, ideally in biotechnology and/or pharmaceuticals</p><br><p>Fluency in English and Arabic</p><br><p>Excellent communication and presentation skills</p><br><p>Practical knowledge and understanding of HCPs and disease area requirements</p><br><p>Good understanding of the market challenges and opportunities</p><br><p>Great sense of ethics and integrity</p><br><p>Curiosity and ability to learn and improve</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>AFR Ops Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this AFR Ops Specialist position </strong></p><br><br> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><div><strong>AFR Ops Specialist</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this AFR Ops Specialist position </strong></p> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>less than 2 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Repo &amp; Collateral Specialist , you will be the operational authority for the platform's repo and collateral services, helping establish one of the defining capabilities of a modern financial market infrastructure.<br> From bilateral repo settlement and tri-party collateral management through to margining, default management and Shari'a-compliant financing structures, you will play a pivotal role in designing and operating a world-class service from day one.<br> This is a hands-on opportunity for an experienced practitioner who has personally managed repo transactions, collateral movements, margin calls and default scenarios in a live market environment.<br> During the build phase you will design the operating model, controls and frameworks that will underpin the platform.<br> During the run phase you will operate and continuously enhance the service you have helped create.<br> What you will do Own the end-to-end processing of bilateral repo transactions, including opening and closing settlements, mark-to-market adjustments, substitutions and lifecycle events Manage the operational delivery of the tri-party collateral service, including collateral allocation, optimisation, substitutions and release Develop and maintain collateral eligibility criteria, valuation methodologies, haircut frameworks and concentration limits Operate the daily margin process, including exposure calculations, margin calls, dispute resolution and escalations Process Shari'a-compliant financing structures including murabaha , tawarruq and wakala , ensuring operational accuracy and compliance Manage corporate actions affecting collateralised positions, working closely with the Corporate Actions Specialist to ensure correct entitlement and valuation treatment Support default management processes, including close-out procedures, collateral realisation and regulatory testing Design the repo and collateral operating model, procedures, runbooks and reconciliation framework during the build phase Build strong operational relationships with primary dealers, custodians, settlement banks, ICSDs and other market participants Support participant testing and onboarding to ensure market readiness ahead of go-live Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, economics, business or a related discipline At least ten years' hands-on experience in repo and collateral operations within a CSD, ICSD, custody bank, primary dealer, tri-party provider or major financial institution Proven practitioner experience managing bilateral repo settlement, tri-party collateral management, margin processing and default management Experience designing or significantly enhancing repo lifecycle models, collateral frameworks or tri-party operating models Strong understanding of collateral valuation, eligibility frameworks, haircut methodologies and margin calculation Working knowledge of legal documentation including GMRA , GMSLA and ISDA Credit Support Annex Experience managing collateral through market stress, valuation disputes and counterparty events Excellent communication skills with the ability to explain complex repo and collateral concepts clearly to both technical and business audiences Fluent English, written and spoken Also of interest Experience processing Shari'a-compliant repo structures including murabaha , tawarruq and wakala Knowledge of AAOIFI standards for Islamic finance Experience using major tri-party collateral platforms such as Euroclear, Clearstream, BNY Mellon or JP Morgan Familiarity with SWIFT ISO 15022 and ISO 20022 messaging for repo and collateral, including MT527 , MT558 , MT569 and colr messages Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Corporate Actions Specialist , you will be the operational authority for every corporate action and lifecycle event across the platform.<br> From coupon payments and redemptions through to restructurings, complex structured products and sukuk, you will ensure every event is processed accurately, on time, and in line with market practice.<br> This is a hands-on role for an experienced practitioner who has personally managed corporate actions throughout the full instrument lifecycle, not someone who has only overseen the function from a management perspective.<br> Working closely with issuers, paying agents, trustees, custodians, ICSDs and CSDs, you will help build the corporate actions function from the ground up, designing the operating model, procedures and controls that will underpin one of the region's newest financial market infrastructures.<br> What you will do Own the end-to-end processing of corporate actions and lifecycle events including coupon payments, redemptions, amortisations, calls, puts, restructurings, defaults, tenders and exchanges Manage the full lifecycle of bonds, sukuk, asset-backed securities, floating-rate notes and other structured instruments admitted to the platform Build and maintain the corporate actions calendar, ensuring every event is prepared for and executed accurately Manage operational relationships with issuers, paying agents, calculation agents and trustees, establishing robust operating procedures and escalation processes Coordinate notification chains across issuers, CSDs, ICSDs, custodians, settlement banks and investors Reconcile lifecycle events across all counterparties, investigate exceptions and resolve breaks within agreed service levels Design the corporate actions operating model, procedures, runbooks, controls and reconciliation framework during the platform build phase Support issuer onboarding by providing operational expertise on complex issuance structures and lifecycle event processing Work closely with testing teams to support participant certification and ensure market readiness for corporate actions processing Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, business, economics or a related discipline At least ten years' hands-on experience in corporate actions within a paying agent, custody, CSD, ICSD or similar capital markets environment Direct experience processing the full lifecycle of bonds, sukuk, asset-backed securities, callable and puttable structures, floating-rate notes and other structured products Strong experience managing coupon payments, redemptions, restructurings, tax events and complex lifecycle processing Proven ability to coordinate corporate actions across issuers, paying agents, trustees, custodians, CSDs, ICSDs and investors Experience reconciling lifecycle events across multiple parties and resolving operational breaks under time pressure Excellent communication skills with the ability to explain complex operational processes clearly to both technical and business stakeholders Fluent English, written and spoken Also of interest Experience working within a paying agent environment with ownership of redemption processing and lifecycle event management Knowledge of sukuk and Islamic finance instruments Experience with SWIFT ISO 15022 and ISO 20022 corporate actions messaging, including MT564, MT566, MT568 and seev messages Familiarity with Securities Market Practice Group (SMPG) standards Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>

<p><strong>Job Summary</strong></p><p>The Senior Infrastructure Specialist manages enterprise IT infrastructure, ensuring secure, reliable, and highly available server, cloud, storage, and Microsoft environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage IT infrastructure and server operations.</li><li>Administer Active Directory, Microsoft 365, SharePoint, and virtualization.</li><li>Implement infrastructure security and patch management.</li><li>Conduct vulnerability assessments and remediation.</li><li>Monitor infrastructure performance and incidents.</li><li>Support disaster recovery and maintain documentation.</li></ul><p>&nbsp;</p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science or equivalent.</li><li>Professional certifications preferred.</li></ul><p>&nbsp;</p><p><strong>Experience &amp; Skills</strong></p><ul><li>Minimum 5–8 years of infrastructure administration experience.</li><li>Strong knowledge of Windows Server, Active Directory, VMware/Hyper-V, Microsoft 365, cloud platforms, infrastructure security, scripting, and troubleshooting.</li></ul>

<p><h4>Job identification</h4> <p><strong>33624</strong></p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>06/21/2026 09:48 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>08/31/2026 09:48 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p><strong>33624</strong></p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>06/21/2026 09:48 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>08/31/2026 09:48 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>About </strong></span><span><strong>Calo</strong></span><p><span>Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.&nbsp;</span></p><br><br>Role overview<p>We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business.</p><br><br><p><span>The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.</span></p><br><br><span><strong>Main Responsibilities</strong></span><ul><li><p><span>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety &amp; Quality standards.</span></p><br><br></li><li><p><span>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</span></p><br><br></li><li><p><span>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</span></p><br><br></li><li><p><span>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene &amp; Sanitation Inspection, etc.</span></p><br><br></li><li><p><span>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn’t meet the requirements.</span></p><br><br></li><li><p><span>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</span></p><br><br></li><li><p><span>Conduct staff awareness training sessions on food Safety &amp; quality</span></p><br><br></li><li><p><span>Support the team to develop and implement a food safety &amp; quality management system.</span></p><br><br></li><li><p><span>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</span></p><br><br></li><li><p><span>Prepare and submit reports to the line manager.</span></p><br><br></li></ul><span><strong>Ideal Candidate</strong></span><ul><li><p><span>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</span></p><br><br></li><li><p><span>Minimum Bachelor’s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry, etc.) </span></p><br><br></li><li><p><span>Must be HACCP certified with a Level 03 as a minimum requirement.</span></p><br><br></li><li><p><span>Familiarity with quality testing machines and systems.</span></p><br><br></li><li><p><span>Proficiency in MS Office.</span></p><br><br></li><li><p><span>Strong verbal and written English language skills.</span></p><br><br></li><li><p><span>Possesses a confident, firm, and pleasant personality that can work well with a team.</span></p><br><br></li><li><p><span>Currently located in Oman</span></p><br><br></li><li><p><span>Familiar with Oman's rules and regulations as per the municipality/MOH.</span></p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Database Administration &amp; Management:</p> <p>Install, configure, and maintain Microsoft SQL Server environments (multiple versions).</p> <p>Manage and administer PostgreSQL databases in production and development environments.</p> <p>Provide basic administration support for Oracle databases (secondary responsibility).</p> <p>Monitor database performance, identify bottlenecks, and implement tuning improvements.</p> <p>Manage database backup, recovery, and disaster recovery (DR) strategies.</p> <p>Manage and support database environments hosted on cloud platforms, ensuring performance, availability, security, and cost optimization.</p> <p>Perform regular health checks and ensure high availability.</p> <p>Maintain database security, including user roles, permissions, and access control.</p> <p>Ensure compliance with internal IT policies, security standards, and audit requirements.</p> <p> </p> <p>SQL Development &amp; Optimization:</p> <p> Design, develop, and optimize stored procedures, functions, views, and complex SQL queries.</p> <p> Perform query tuning and execution plan analysis to improve performance.</p> <p> Support application teams with efficient database design and query logic.</p> <p> Maintain and optimize database indexing strategies.</p> <p> Implement database auditing and logging mechanisms.</p> <p> </p> <p>Data Integration &amp; ETL:</p> <p> Design and support ETL processes for data migration, transformation, and integration.</p> <p> Work with ETL tools (e.g., SSIS or equivalent) to manage data pipelines.</p> <p> Ensure data accuracy, consistency, and integrity across systems.</p> <p> Support integration between ERP systems, data warehouse, and other applications.</p> <p> Assist in building data feeds for reporting tools such as Power BI.</p> <p> </p> <p>Monitoring &amp; Operations:</p> <p>Monitor database servers, jobs, and scheduled tasks.</p> <p>Troubleshoot and resolve database-related incidents within SLA.</p> <p>Review logs, disk usage, and system performance metrics.</p> <p>Coordinate with infrastructure teams for storage, backups, and server performance.</p> <p>Ensure database environments (Dev/UAT/Prod) are aligned and consistent.</p> <p>Support &amp; Collaboration:</p> <p>Provide database support for ERP systems and other enterprise applications.</p> <p>Assist developers in database-related issues and performance tuning.</p> <p>Coordinate with vendors for database-related support and upgrades.</p> <p>Participate in system upgrades, migrations, and implementation projects.</p> <p>Provide after-hours support when required.</p> <p> </p> <p> Documentation &amp; Governance:</p> <p>Maintain up-to-date database documentation (architecture, configurations, procedures).</p> <p>Document backup, recovery, and DR procedures.</p> <p>Ensure proper change management and version control for database objects.</p> <p>Support audits and compliance reviews related to databases.</p> <p> </p> <p> </p> <p>Security &amp; Data Governance Collaboration:</p> <p>Work closely with the Cybersecurity / SOC team to identify, assess, and remediate database-related vulnerabilities.</p> <p>Support vulnerability assessments, penetration testing activities, and ensure timely closure of database security findings.</p> <p>Implement database security best practices including patching, encryption, auditing, and access control.</p> <p>Participate in security incident response activities related to database systems.</p> <p>Contribute to Data Warehouse initiatives, supporting:</p> <p>Data governance frameworks and standards</p> <p>Master data management (MDM) practices</p> <p>Data quality and consistency across systems</p> <p>Design and understanding of data marts and data models</p> <p> Collaborate with Data Warehouse and BI teams to ensure proper data structuring, transformation, and availability.</p> <p> </p> <p>Vendor &amp; Contract Management (Database Domain):</p> <p>Act as the focal point for all database-related vendors, tools, and software solutions.</p> <p>Coordinate with vendors for support, maintenance, upgrades, and issue resolution.</p> <p>Manage and track database-related contracts, licenses, and renewals (e.g., SQL Server, PostgreSQL tools, monitoring solutions).</p> <p>Support the evaluation, selection, and implementation of new database technologies and tools in alignment with business requirements.</p> <p>Ensure all vendor activities comply with organizational policies, security standards, and governance frameworks.</p> <p>Work closely with procurement and IT management on database-related purchases and initiatives, providing technical input and recommendations.</p> <p>Monitor vendor performance and ensure adherence to agreed SLAs and support commitments.</p> <p> </p> <p> </p> <p>Day-To-Day Operations:</p> <p>Monitor and maintain the performance, availability, and overall health of the database systems, primarily Microsoft SQL Server and PostgreSQL, ensuring optimal functionality across production, UAT, and development environments.</p> <p>Execute, analyze, and continuously optimize complex SQL queries, stored procedures, functions, and views to support business applications, reporting requirements, and data integration processes.</p> <p>Proactively review database logs, job executions, and system resource utilization (CPU, memory, disk space), taking corrective actions to prevent performance degradation or system failures.</p> <p>Manage and monitor database backup processes, restoration procedures, and scheduled maintenance activities, ensuring data integrity and readiness for disaster recovery scenarios.</p> <p>Handle database user management activities, including creation, modification, and revocation of access rights, while ensuring compliance with security policies and segregation of duties.</p> <p>Collaborate closely with the Cybersecurity (SOC) team to monitor, assess, and remediate database-related vulnerabilities, participate in security incident investigations, and ensure timely application of patches and security controls.</p> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>