وظائف موظف ملاحة في سلطنة عمان

<p><h4>Facilities maintenance clerk</h4> <p>The facilities maintenance clerk performs all technical support, administrative tasks and duties as required supporting the operations of the Amentum facilities maintenance staff. Responsible for PSO headquarters and GPMS sites' facilities special initiatives and preventive maintenance program, implementation of computerized maintenance management system (CMMS) and coordinating activities. Manages scheduling and tracking of work orders from initiation through completion. Updates, reviews, annotates and files all related historical records and assists facilities maintenance staff in submission of required reports. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p> <h4>Principal accountabilities</h4> <ul> <li>Creates manual historical records for facilities maintenance assets that are subject to periodic maintenance.</li> <li>Keeps facility maintenance record binders and electronic records up to date from various sources of information.</li> <li>Assists in annual updating the real property listing for assigned site.</li> <li>Keeps a technical library on facility maintenance and fixed equipment up to date.</li> <li>Inputs equipment data and updates maintenance details in the computerized maintenance management system (when applicable).</li> <li>Logs all scheduled and unscheduled work orders for the facilities maintenance team.</li> <li>Receives and passes all completed work orders to the superintendent/supervisor for document review.</li> <li>Prepares and submits a listing of completed and outstanding work orders to the superintendent/supervisor monthly.</li> <li>Prepares facilities maintenance related briefings and reports.</li> <li>Establishes a filing system for all office documents, files and project books concerning facilities maintenance.</li> <li>Accompanies facilities maintenance staff on field and site visits, as necessary.</li> <li>Performs other duties as assigned.</li> <li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level.</li> <li>Must be proficient in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</li> <li>Must have technical background to receive AutoCAD and CMMS (similar to Maximo) training if not currently qualified.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>May be required to operate material handling equipment.</li> <li>High school diploma or equivalent required.</li> <li>Three years' experience in performing administrative tasks required.</li> <li>May be exposed to extreme noise from operating equipment.</li> <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. and performing extensive work handling/lifting equipment.</li> <li>Must be able to travel domestically and internationally.</li> </ul> <h4>Preferred qualifications</h4> <p>Technical training in the use of computers to include administrative management software preferred.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re Hiring! MLS Oman is looking for enthusiastic and customer-focused Omani Nationals to join our restaurant team at Waterfront, Qurum.</p><p>Position Details</p><ul><li>Employment Type: Full-time</li><li>Working Hours: 8-hour shifts</li><li>Location: Waterfront, Qurum</li></ul><p>Key Responsibilities</p><ul><li>Welcome and greet guests warmly with a professional approach.</li><li>Manage reservations and seating arrangements.</li><li>Escort guests to their tables and ensure a pleasant dining experience.</li><li>Coordinate with the service team to ensure smooth guest flow.</li><li>Provide excellent customer service and support guest requirements.</li></ul><p>Requirements</p><ul><li>Good communication and interpersonal skills.</li><li>Pleasant personality and professional appearance.</li><li>Customer-focused with a positive attitude.</li><li>Previous hospitality experience is an advantage.</li></ul><p>Interested candidates can share their CVs at: +PHONE_NUMBER8 / +PHONE_NUMBER4 EMAIL_ADDRESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Omani National.</li><li>Good communication and interpersonal skills.</li><li>Pleasant personality and professional appearance.</li><li>Customer-focused with a positive attitude.</li><li>Previous hospitality experience is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>

<p><h4>Job identification</h4> <p>32218</p> <h4>Job category</h4> <p>Nursing</p> <h4>Posting date</h4> <p>05/05/2026 02:06 PM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>06/30/2026 02:06 PM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.<br>&nbsp;<br>A little taste of your day-to-day:<br>&nbsp;<br>Every day is different, but you’ll mostly be:<br><ul><li>Striving to make every meal truly memorable for our guests&nbsp;<br></li><li><span>Greeting and seating guests&nbsp;</span><br></li><li><span>Presenting menus and explaining dishes or specials</span><br></li><li><span>Taking food and beverage orders</span><br></li><li><span>Serving meals and drinks</span><br></li><li><span>Checking on guests during their meal</span><br></li><li><span>Handling guest requests during their meal</span><br></li><li><span>Handling guest requests and complaints professionally</span><br></li><li><span>Preparing bills and processing payments</span><br></li><li><span>Ensuring tables are clean and properly set</span><br>&nbsp;<br></li></ul>What We need from you:<br>●The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling&nbsp;<br>●A good grasp of reading, writing and basic maths&nbsp;<br>●Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required&nbsp;<br>●Great communication – you’ll be warm, welcoming, and easy to talk to&nbsp;<br>What you can expect from us:<br>&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting &amp; origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Desk &amp; User Support:</p> <p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p> <p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p> <p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p> <p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p> <p>Maintain detailed records of incidents, causes, and resolutions.</p> <p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p> <p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p> <p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p> <p>Network Support (Level 1):</p> <p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p> <p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p> <p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p> <p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p> <p> </p> <p> </p> <p>Cybersecurity Support (Level 1):</p> <p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p> <p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p> <p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p> <p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p> <p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p> <p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p> <p> </p> <p> </p> <p>Infrastructure Support (Level 1):</p> <p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p> <p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p> <p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p> <p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p> <p>Assist in the execution of approved change requests under the Change Management process.</p> <p> </p> <p>Technology GRC Compliance:</p> <p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p> <p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p> <p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p> <p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p> <p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p> <p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p> <p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p> <p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p> <p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p> <p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p> <p>Ensure asset data accuracy for audit and compliance purposes</p> <p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p> <p>Identify recurring issues and recommend process or system enhancements.</p> <p> </p> <p>Continuous Improvement:</p> <p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p> <p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Requirements</p> <p>Minimum Qualification:</p> <p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p> <p> </p> <p> </p> <p>Minimum Experience &amp; Knowledge &amp; Skills:</p> <p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p> <p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p> <p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p> <p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p> <p>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</p> <p> </p> <p> </p> <p>Certifications (Required / Preferred):</p> <p>CompTIA A+ (Required or equivalent demonstrated competency)</p> <p>ITIL Foundation v4 (Required)</p> <p>CompTIA Network+ (Preferred)</p> <p>CompTIA Security+ (Preferred)</p> <p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p> <p>ISO/IEC 27001 Foundation (Preferred)</p> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><b>JOB PURPOSE</b></p> <p>The Reliability, Inspection and Design Superintendent is responsible for developing and implementing asset reliability strategies, inspection programs, engineering standards, and maintenance improvement initiatives to maximize equipment availability, safety, and asset life.The role leads reliability engineering, condition monitoring, equipment inspection, failure analysis, and maintenance optimization activities while providing technical support for plant modifications, upgrades, projects, commissioning, and operational excellence initiatives. A key focus is establishing asset management systems and reliability processes to support commissioning, ramp-up, and sustainable long-term operation of the concentrator plant.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>RELIABILITY MANAGEMENT</p> <p> Develop and implement site reliability strategies for fixed plant assets.</p> <p> Lead Reliability Centered Maintenance (RCM) initiatives.</p> <p> Establish asset criticality assessments and maintenance tactics.</p> <p> Monitor reliability KPIs and drive improvement plans.</p> <p> Develop long-term asset replacement and lifecycle management strategies.</p> <p> Facilitate defect elimination programs.</p> <p> Establish reliability standards, procedures, and engineering best practices across the maintenance department. </p> <p> Facilitate regular reliability review meetings with Operations, Mechanical, and E&amp;I teams</p> <p>PERFORMANCE MONITORING</p> <p> Develop and maintain asset performance monitoring systems for critical plant equipment.</p> <p> Analyze equipment performance trends and identify opportunities to improve availability, reliability, and maintainability.</p> <p> Monitor and report key performance indicators (KPIs) including equipment availability, OEE, MTBF, MTTR, maintenance costs, and reliability improvement targets.</p> <p> Develop and maintain reliability dashboards and management reports.</p> <p> Conduct performance gap analysis and recommend corrective actions.</p> <p> Identify bad actors and recurring equipment failures through data analysis.</p> <p> Support condition monitoring technologies including vibration analysis, oil analysis, thermography, ultrasonic testing, and online monitoring systems.</p> <p> Collaborate with Operations, Mechanical, and E&amp;I teams to improve plant throughput and equipment performance.</p> <p> Benchmark maintenance and reliability performance against industry best practices.</p> <p> Drive data quality improvements within CMMS/ERP systems to support effective decision-making.</p> <p> Present performance reviews and reliability improvement initiatives to site leadership</p> <p>INSPECTION &amp; ASSET INTEGRITY</p> <p> Develop and manage inspection programs for critical equipment.</p> <p> Ensure statutory inspections are completed in accordance with regulatory requirements.</p> <p> Manage structural, piping, pressure equipment, tanks, chutes, and conveyor inspections.</p> <p> Coordinate non-destructive testing (NDT) activities.</p> <p> Monitor corrosion, wear, fatigue, and equipment degradation mechanisms.</p> <p> Maintain asset integrity records and inspection databases.</p> <p> Lead the development and implementation of the site's Asset Management Framework aligned with ISO 55000 principles. </p> <p> Maintain equipment criticality rankings and lifecycle management plans.</p> <p>RELIABILITY ENGINEERING</p> <p> Lead Corrective &amp; Preventive Actions (CAPA) and Root Cause Failure Analysis (RCFA) investigations.</p> <p> Conduct failure mode analysis and risk assessments.</p> <p> Review equipment performance trends.</p> <p> Drive predictive maintenance initiatives including </p> <p>o Vibration analysis</p> <p>o Thermography</p> <p>o Oil analysis</p> <p> Ultrasonic inspections</p> <p> Motor current analysis</p> <p> Identify bad actors and recurring equipment failures.</p> <p>ENGINEERING &amp; DESIGN</p> <p> Review and approve engineering modifications.</p> <p> Support plant improvement and debottlenecking projects.</p> <p> Act as the technical authority for engineering modifications and management of change (MOC) processes.</p> <p> Review OEM recommendations and approve engineering improvement opportunities.</p> <p> Ensure compliance with engineering standards and specifications.</p> <p> Coordinate design reviews and technical evaluations.</p> <p> Support capital project development and execution.</p> <p>COMMISSIONING &amp; PROJECTS</p> <p> Support equipment specification and technical evaluations.</p> <p> Participate in FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing).</p> <p> Support commissioning and plant performance testing.</p> <p> Validate maintenance strategies for new assets.</p> <p> Ensure operational readiness prior to handover.</p> <p>LEADERSHIP &amp; TEAM MANAGEMENT</p> <p> Lead reliability engineers, inspection personnel, and technical specialists.</p> <p> Develop technical competency programs.</p> <p> Mentor engineering and maintenance teams.</p> <p> Foster a culture of continuous improvement and technical excellence.</p> <p>SAFETY &amp; COMPLIANCE</p> <p> Ensure compliance with company safety standards.</p> <p> Support risk assessments and HAZOP studies.</p> <p> Participate in incident investigations.</p> <p> Ensure compliance with regulatory and asset integrity requirements.</p> <p> Promote safe work practices and a zero-harm culture.</p> <p>BUDGET &amp; RESOURCES MANAGEMENT</p> <p> Prepare and manage department budgets.</p> <p> Monitor spare parts inventory and optimize stock levels.</p> <p> Control maintenance expenditures while maintaining equipment reliability.</p> <p> Assist with procurement of equipment/spares and services.</p> <p> Manage and evaluate contractor performance. </p> <p> Ensure contractor compliance with safety and quality requirements. </p> <p> Review contractor scopes of work and service agreements along with other MMC teams.</p> <p>DATA ANALYTICS &amp; DIGITALIZATION</p> <p> Utilize CMMS, condition monitoring, and operational data to identify reliability improvement opportunities.</p> <p> Develop reliability dashboards and performance reporting tools.</p> <p> Support predictive and prescriptive maintenance initiatives through digital technologies and advanced analytics.</p> <p> </p> <p><br></p> <p> </p> <p> </p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"> <p><strong>Type of contract and work location</strong></p><br><br><p>Full-time contract - Institutional Center (with visits to branches).</p><br><br><br><p><strong>Overall job objective</strong></p><br><br><p>Build and develop human capital in the school, attract and retain talent, and support the implementation of the impact-maximization plan by developing staff and promoting a fivefold peace culture.</p><br><br><br><p><strong>Tasks and responsibilities</strong></p><br><br><p>1. Full supervision of recruitment, selection, and appointment processes.</p><br><br><p>2. Payroll, rewards, and benefits management in coordination with the finance department.</p><br><br><p>3. Planning and implementing training and development programs (especially for female teachers).</p><br><br><p>4. Performance evaluation management and succession plans.</p><br><br><p>5. Enhancing the work culture and applying the fivefold peace within the team.</p><br><br><p>6. Handling employee relations and resolving disputes.</p><br><br><p>7. Ensuring compliance with labor laws and government regulations.</p><br><br><p>8. Supporting the implementation of impact-maximization initiatives related to staff (courses, volunteering, etc.).</p><br><br><p>9. Preparing periodic human resources reports.</p><br><br><br><p><strong>KPIs</strong></p><br><br><p>* Vacancy rate (reduction).</p><br><br><p>* Employee retention rate.</p><br><br><p>* Employee satisfaction (via surveys).</p><br><br><p>* Number of training hours per employee per year.</p><br><br><p>* Percentage of female teachers meeting the minimum in memorization of the Quran and clarity of speech.</p><br><br><br><p><strong>Competencies and qualifications</strong></p><br><br><p>* Bachelor's or master's degree in Human Resources or Business Administration.</p><br><br><p>* At least 7-10 years of experience in HR management (preferably in education).</p><br><br><p>* Leadership and team development skills.</p><br><br><p>* Deep knowledge of Omani labor laws.</p><br><br><p>* Ability to foster an educational and faith-based culture.</p><br><br><br><p><strong>Impact-maximization requirements</strong></p><br><br><p>Committed to maximizing impact on employees through development programs that reinforce the fivefold peace and achieve ongoing charitable rewards, and support employees in presenting their own impacts to other parties.</p><br><br><br><p><strong>Salary range</strong></p><br><br><p>Based on experience + performance incentives.</p><br><br><br><p><strong>Column of the fivefold peace that it carries</strong></p><br><br><p>Worship values and work values with strong support for all five pillars of the fivefold peace.</p><br><br><br><p><strong>Applied Aisari policy</strong></p><br><br><p>Impact-maximization plan, integration policy of the fivefold peace, policy to maximize Quran and Arabic recitation education, policy for developing Sharia sciences curricula, policy for integrating STEAM curriculum, policy to maximize reading and writing impact, and policy for financial pruning and focus on long-term impact.</p><br><br><br> <br><br></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable Matériel expérimenté-e pour Système de Navigation Marine F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoignez Safran Electronics &amp; Defense et prenez une place centrale au sein de nos projets de navigation de haute performance, au cœur d'un environnement stratégique et innovant.<br>Votre mission<br>Intégré(e) au Centre d'Ingénierie Systèmes de Navigation, vous êtes responsable de la coordination, du pilotage et de l'animation des activités d'ingénierie produit au sein d'un programme ambitieux. Votre mission contribue directement à la définition des matériels et équipements, leurs spécifications, leurs intégrations et la vérification de systèmes de navigation embarqués de toute dernière génération.<br>À ce poste, vous :<br>• Etes réalisateur des études de définition matériel du système (mécanique et électronique), en garantissant la bonne organisation, la planification, le suivi des actions et la tenue des objectifs qualité/coût/délais, en lien étroit avec le responsable de projet.<br>• Etes pilote lors des échanges techniques avec les autres métiers impliqués (logiciel, électronique, mécanique, sûreté de fonctionnement). Vous vous assurez de la bonne prise en compte des contraintes et besoins croisés, dans un esprit collaboratif.<br>• Participez aux choix techniques clés et proposez des solutions innovantes pour relever les défis de performance, de fiabilité ou d'intégration, en vous appuyant sur les experts internes.<br>• Reportez l'avancement et les résultats auprès du responsable de projet, en assurant la traçabilité des actions, la gestion des risques techniques et la capitalisation des connaissances.<br>• Des déplacements ponctuels (France) sont à prévoir pour des réunions clients, suivis des fournisseurs ou des essais.</p><br><br><p>Nous vous offrons :<br>• Un environnement dynamique où règnent esprit d'innovation, coopération et excellence technique.<br>• Des projets innovants au cœur des enjeux de la navigation, avec un parcours d'intégration et de formation structuré.<br>• Une équipe passionnée, mobilisée sur la réussite collective.<br>Vous vous reconnaissez dans ce profil et souhaitez contribuer à la conception des systèmes de navigation du futur ? Rejoignez-nous !<br>Le poste pouvant nécessiter d'accéder à des informations relevant du secret de la défense nationale, la personne retenue fera l'objet d'une procédure d'habilitation, conformément aux dispositions des articles R.2311-1 et suivants du Code de la défense et de l'IGI 1300 SGDSN/PSE du 09 août 2021.</p><br><br><p>• Diplômé(e) d'une école d'ingénieur ou équivalent (Bac+5) avec au moins 5 ans d'expérience en ingénierie système avec une forte composante électronique et matériel, idéalement sur des systèmes de navigation, embarqués ou de défense.<br>• Expérience confirmée en coordination d'équipe technique dans un contexte multidisciplinaire.<br>• Connaissance des méthodes et outils de pilotage (planification, gestion des risques, suivi d'actions, reporting...).<br>• Aptitudes relationnelles avérées, capacité à travailler en équipe et en interface, sens du collectif et de la communication.<br>• Rigueur, autonomie, esprit d'initiative et souci constant de la qualité et de la satisfaction client.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e en conception mécanique F/H </p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p> Passionné(e) d'aviation, d'espace ou encore par les technologies de défense ? Plus<br>spécifiquement vous avez toujours eu la fibre pour la mécanique et le dessin industriel ?<br>Vous avez suivi les 1ers vols d'Ariane 6 ou encore de l'A350, allez au Salon du Bourget ou<br>à des meetings guetter le RAFALE, l'A400M ou encore le Tigre ?<br>Rejoignez-nous !<br>Safran est un groupe international de haute technologie opérant dans les domaines de<br>l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Le Groupe emploie 110 000 collaborateurs à travers le monde pour un chiffre d'affaires de 31,3 milliards d'euros en 2025.<br>Equipementier du Groupe, Safran Electronics &amp; Defense est une entreprise internationale de<br>plus de 19 000 collaboratrices et collaborateurs, tous mobilisés pour concevoir des solutions de haute technologie dans les domaines de l'aéronautique, de la défense et du spatial. En combinant intelligence humaine et technologique, nous développons des produits et services pour les acteurs du monde civil et militaires, sur terre, en mer, dans le ciel et dans l'espace, et<br>pouvons mettre en avant nos positions de leaders :<br>N°1 Européen des systèmes de Drônes tactiques.<br>N°1 mondial des optiques spatiales et astronomiques de haute performance.<br>N°1 Européen des systèmes de navigation inertielle.<br>Votre mission :<br>Vous intégrez la Direction Ingénierie Navigation, et plus particulièrement l'Unité d'Ingénierie<br>Mécanique Navigation en qualité d'ingénieur conception mécanique.<br>Vous prenez en charge les développements mécaniques de produits de hautes technologie, et plus particulièrement vous :<br>- Pilotez les études de faisabilité 3D,<br>- Pilotez la réalisation de l'architecture préliminaire et détaillée,<br>- Réalisez le dimensionnement mécanique, et la réalisation de maquettages physiques afin de vérifier et finaliser la conception,<br>- Validez les choix techniques et assurez la conformité des livrables (maquettes 3D, plans, dossier de définition/nomenclature), en cohérence avec l'industrialisation et la qualité,<br>- Préparez et réalisez les essais de validation mécanique et thermique,<br>- Etes en interface avec les projets et les autres Métiers,<br>- Vous assurez de la tenue du planning et des coûts,<br>- Capitalisez sur le projet et les processus afin de contribuer à notre amélioration continue.</p><br><br><p>Notre site à Eragny bénéficie d'infrastructures contribuant fortement à la qualité de vie permettant à nos collaborateurs de concilier activités professionnelles et sportives, une conciergerie, des espaces sécurisés pour le stationnement des vélos, des bornes de recharge pour les véhicules électriques...<br>Et bien d'autres avantages : primes d'intéressement et de participation, télétravail (pour les activités éligibles) avec versement de tickets restaurant...</p><br><br><p>- Formation dans l'ingénierie mécanique (ou équivalent Bac+5).<br>- Expérience : 8 minimum en conception mécanique dans un environnement industriel exigeant (aéronautique, défense, spatial, automobile...).<br>- Compétences techniques :<br> * Maîtrise des outils CATIA V5 et 3DEXPERIENCE<br> * Analyse éléments finis (ANSYS Workbench, ou CATIA V5)<br> * Solides connaissances en conception de pièces et ensembles mécaniques (usinage, fonderie, fabrication additive, tolérancement ISO/GPS, matériaux et traitement de surface), et en dimensionnement mécanique.<br>- Aptitudes comportementales : leadership, sens du collectif, à l'écoute, vous faites preuve de créativité et de curiosité.<br>Vous maîtrisez par ailleurs parfaitement les outils bureautique.<br>Des connaissances en Python seraient un plus.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>Accountable to the Pilots Lead/Mentor Pilot and Harbour Masters in achieving a thorough knowledge&nbsp; of the Key Accountabilities of a licensed pilot after the approved training period and through whatever&nbsp; courses and training schedule is expected of him, i.e.&nbsp;</span></b></p><br><p><b><span>Marine Operations: How to;&nbsp;</span></b></p><br><ul><li><span>Act as the Port Authorities representative and ensure that all pilotage is carried out with due regard and act as a&nbsp;liaison officer between the Port Authority and the Ship's Master while on board.&nbsp;</span></li><li><span>Assist in the control of port traffic by advising vessels where to enter the channel and when and where to expect the pilot to board while monitoring efficient operations of radio and electronic equipment to communicate directly with ships or other maritime stations to ensure smooth traffic flow.&nbsp;&nbsp;</span></li><li><span>Assist with ofall arrangements for vessels arriving, anchoring, berthing, unberthing, shifting ship and departing while ensuring timely completion of relevant pilotage documentation and accurate provision of information for charging.&nbsp;&nbsp;</span></li></ul><br><ul><li><span>Conduct timely observation of all port operations, requesting dispatch of tugs, mooring boats and mooring crew.</span></li><li><span>Ensure timely provision of advice during inclement weather to Ship's Masters of suitable anchorage positions and suitable berthing arrangements in line with safety standards and Port Regulations.&nbsp;</span></li><li><span>Conduct accurate allocation of berths to vessels in line with defined guidelines.</span></li><li><span>Initiate an Emergency Response and provide support during emergencies and maritime rescue operations to assure optimum protection of all resources.&nbsp;</span></li></ul><p><b><span>Policies, Systems, Processes &amp; Procedures&nbsp;</span></b></p><br><ul><li><span>Participate&nbsp; in&nbsp; the&nbsp; implementation&nbsp; of&nbsp; all&nbsp; relevant&nbsp; departmental&nbsp; policies,&nbsp; processes,&nbsp; standard</span></li></ul><p><span>procedures, and instructions so that work is carried out in a controlled and consistent manner.&nbsp;</span></p><br><p><b><span>Quality, Health, Safety, &amp; Environment&nbsp;&nbsp;</span></b></p><br><ul><li><span>Ensure compliance to all relevant quality, health, safety and environmental procedures, instructions and controls&nbsp;so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.&nbsp;</span></li></ul><p><b><span>Statements and Reports&nbsp;</span></b></p><br><ul><li><span>Prepare sectional statements and reports timely and accurately to meet SIP Group and department requirements,&nbsp;policies and standards.&nbsp;</span></li></ul><br><span>Requirements</span><p><b>Minimum Qualification&nbsp;</b><br></p><br><ul><li>Certificate of Competency Class 2&nbsp;(management level) with STCW95, required for Chief mate position, which includes; ARPA, GMDSS, BRM, etc.&nbsp;&nbsp;<br></li><li>Physically fit to carry out his duties in a 24/7 roster. (Pass the MOTC approved Seafarer Medical Exam)&nbsp;<br></li></ul><p><b>Minimum Experience &amp; Knowledge &amp; Skills&nbsp;</b><br></p><br><ul><li>Customer service orientation.&nbsp;<br></li><li>Analytical skills.&nbsp;<br></li><li>&nbsp;Good judgment, organizational and communication skills.&nbsp;<br></li><li>Attention to detail.&nbsp;<br></li><li>Experience of navigation, marine law, seamanship, marine safety, stability, ship handling …etc. § &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></li><li>Leadership skills&nbsp;<br></li><li>Problem solving skills&nbsp;<br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Architecte Banc de Test &amp; Matériel F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Sur un marché où l'innovation est la règle, Safran Electronics &amp; Defense s'impose comme le leader européen des systèmes de navigation inertielle et de guidage. Nos solutions équipent les secteurs spatial, aéronautique, terrestre et maritime, pour des applications civiles et militaires, et constituent un facteur clé de souveraineté pour les États.<br>Le pôle moyens de test ERA a pour mission de concevoir des bancs et logiciels innovants permettant de valider le bon fonctionnement et les performances de systèmes de navigation en constante évolution : adaptation à de nouveaux porteurs,prise en compte de besoins clients émergents,<br>intégration de technologies de pointe afin de maintenir notre avance concurrentielle.<br>Dans ce contexte, nous souhaitons recruter un-e Architecte Banc de Test &amp; Matériel, afin de sécuriser le développement, l'intégration et le support de moyens d'essais dédiés à des produits stratégiques.<br>Vos principales missions seront de :<br>- Concevoir et développer les moyens d'essais matériels (hardware) pour les produits du périmètre ERA.<br>- Réaliser la définition de l'architecture des bancs (interfaces électroniques, instrumentation, chaînes de mesure, interfaces avec les équipements à tester).<br>- Piloter la mise en définition des moyens d'essais dans l'outil de configuration MyPLM.<br>- Réaliser et développer des essais de pré‑production basés sur des séquences TestStand.<br>- Contribuer à l'analyse et à la résolution des problèmes techniques rencontrés lors de l'exploitation des moyens (investigations, corrections, évolutions).<br>- Assurer un support technique aux utilisateurs des bancs (production, essais développement, support client).</p><br><br><p>Maîtrise du développement sous TestStand et, idéalement, de l'écosystème NI (matériels PXI, etc.).<br>Expérience en intégration de moyens d'essais (configuration, déploiement, mise au point, maintenance).<br>Bonnes connaissances en électronique (analogique, numérique, capteurs, conditionnement de signaux, bus de communication type CAN, RS422, Ethernet…).<br>Compréhension des systèmes temps réel et des architectures de bancs d'essais (matériels de mesure, interfaces, synchronisation).<br>Capacité à rédiger des spécifications et une documentation technique claire et structurée.<br>Goût pour le travail en interface multimétiers (système, logiciel, électronique, production, support).<br>Rigueur, autonomie, sens de l'organisation et esprit de synthèse.<br>Qualités relationnelles et pédagogie pour présenter l'avancement et les choix techniques (revues de projet, comités techniques, échanges avec les métiers clients internes).<br>Possibles déplacements pour support ponctuel sur site de production (principalement Montluçon ou Poitiers ).</p><br><br><p>Diplôme d'Ingénieur (Bac+5) ou équivalent en électronique, automatique, informatique industrielle, instrumentation ou domaine proche.<br>Expérience significative dans le développement de moyens d'essais matériels automatisés en environnement industriel (aéronautique, spatial, défense ou similaire).L'utilisation de l'outil PSPICE serait un atout.<br>Maîtrise de l'environnement TestStand ; une expérience de VeriStand ou du développement de briques bas niveau (drivers, interfaces spécifiques) serait un plus.<br>Des connaissances des systèmes de navigation, de capteurs inertiels ou du domaine du guidage constituent un atout, mais peuvent être acquises en poste.<br>Bonnes capacités d'analyse, de synthèse et de communication.<br>Esprit d'équipe, curiosité technique et envie de s'investir sur des moyens d'essais stratégiques.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>INGENIEUR-E R&amp;D SYSTEME F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Safran Electronics &amp; Defense développe des solutions électroniques et systèmes embarqués innovants pour les secteurs aéronautique, spatial et de la défense. Nos équipes participent à des projets technologiques ambitieux et contribuent à la performance et à la sécurité de nos clients dans le monde entier. <br>En tant qu'Ingénieur-e R&amp;D Système, vous serez intégré-e à une équipe multidisciplinaire en charge du développement de systèmes innovants sur des produits de navigation ou de guidage, pour des applications civiles et militaires. <br>À ce titre, vos principales missions seront :<br>- Analyser les besoins clients et élaborer les spécifications système en lien avec les équipes projet ;<br>- Concevoir, modéliser et valider l'architecture fonctionnelle et technique des -systèmes (électroniques, optroniques, logiciels/systèmes embarqués…) ;<br>- Réaliser des études de faisabilité technique et participer au dimensionnement des solutions ;<br>- Piloter les phases de développement, d'intégration et de validation des sous-ensembles systèmes ;<br>- Rédiger la documentation technique (plans, exigences, rapports d'essais, dossiers de justification) ;<br>- Coordonner les activités avec les équipes internes et les partenaires externes (fournisseurs, sous-traitants, clients) ;<br>- Participer aux revues techniques projet et assurer un soutien technique lors des phases d'industrialisation et de mise en service ;<br>- Réaliser une veille technologique pour proposer des améliorations et contribuer à l'innovation continue des produits.</p><br><br><p>Situé aux portes du Vexin, à 30 minutes de Paris, notre site d'Éragny offre un environnement de travail agréable, conçu pour favoriser à la fois le bien-être et l'efficacité au quotidien. <br>Les collaborateurs bénéficient d'infrastructures facilitant la pratique d'activités sportives, d'espaces dédiés au travail collaboratif et à la créativité. Sur Eragny, l'organisation du travail est pensée pour permettre un bon équilibre entre vie professionnelle et personnelle : Accords de télétravail, politique qualité de vie au travail, accords Groupe sur la parentalité / Accord handicap (établissement Handi Accueillant), etc… <br>Nous proposons également un package d'avantages complet incluant des dispositifs de participation et d'intéressement, de l'épargne salariale avec abondement et actionnariat salarié, ainsi que divers services tels qu'un restaurant d'entreprise, un comité social et économique, un service de conciergerie et un service de santé au travail. <br>Les collaborateurs bénéficient par ailleurs d'une couverture santé et prévoyance, de dispositifs comme les CESU (chèques emploi service universels), d'initiatives favorisant la mobilité durable et de partenariats avec des réseaux de crèches situés à proximité.<br>Accessibilités du site : <br>• Bus : 1208 - 1225 - 1226 - 1228 - 1232 – 1233<br>• RER : Ligne A - Ligne C<br>• Train : Ligne H - Ligne J - Ligne L<br>• Parking privé et bornes électriques / Parc à vélos et motos<br>• Covoiturage</p><br><br><p>Idéalement, vous disposez de :<br>- Diplôme d'ingénieur ou équivalent à dominante électronique, systèmes, informatique industrielle ou équivalent ;<br>- Expérience d'au moins trois ans en ingénierie système dans un contexte R&amp;D (aéronautique, défense, spatial ou domaine connexe appréciée) ;<br>- Bonne maîtrise des méthodes d'ingénierie système et d'outils de modélisation (SysML, Matlab/Simulink…) ;<br>- Connaissances en électronique, logiciel embarqué, traitement du signal ou mécatronique (selon la typologie de projet) ;<br>- Capacité à travailler en équipe, rigueur, curiosité et sens de l'innovation ;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e Système Robotique F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre du développement de solutions robotiques de pointe destinées à des applications militaires, Safran recherche un(e) Ingénieur Système pour intégrer son équipe R&amp;D. Vous serez acteur de la conception et de l'intégration de systèmes complexes permettant d'accroître l'autonomie des robots terrestres en environnements hostiles.<br>Missions principales :<br>- Participer à la définition de l'architecture système des solutions robotiques : instrumentation, perception, navigation autonome, communication, gestion de l'énergie.<br>- Spécifier et valider les interfaces entre sous-systèmes : matériel, logiciel embarqué, traitement des données, télécommunication.<br>- Assurer l'intégration, la configuration et la validation de la chaîne complète sur bancs d'essais/plateformes robotiques, de la simulation jusqu'aux tests en environnement réel.<br>- Réaliser une analyse fonctionnelle et s'assurer de la traçabilité des exigences, de leur cohérence et de leur prise en compte au fil des développements.<br>- Mener des analyses de sûreté de fonctionnement (FMDS), contribuer à l'identification et à la mitigation des risques système.<br>- Collaborer avec les équipes projets (développeurs, automaticiens, experts IA, mécatroniciens…) et assurer l'interface technique avec les fournisseurs et partenaires.<br>- Rédiger la documentation technique et contribuer au reporting projet.</p><br><br><p>Vous participerez à la transformation des systèmes robotiques de demain, au sein d'un groupe de référence et sur des projets d'envergure internationale à forte valeur d'innovation.<br>Situé à 25 minutes de Massy en transport en commun, notre établissement de Saclay bénéficie d'infrastructures contribuant fortement à la qualité de vie sur le site.<br>Il permet à nos collaborateurs de concilier activités professionnelles et sportives (infrastructures sportives situées à proximité), de s'évader le temps d'une pause repas dans un des nombreux restaurants à proximité et d'accéder à des services utiles tels que la conciergerie.<br>Soucieux de la flexibilité au travail, Safran Electronics &amp; Defense a signé un accord télétravail vous permettant d'aménager votre organisation professionnelle.</p><br><br><p>Compétences et qualités attendues :<br>- Formation ingénieur ou équivalent (systèmes embarqués, robotique, électronique, automatique…).<br>- Expérience souhaitée (3 à 5 ans minimum) en ingénierie système sur des systèmes complexes, idéalement dans un contexte robotique et/ou défense.<br>- Solides compétences en gestion d'exigences, architecture de systèmes embarqués et intégration hardware/software.<br>- Bonne compréhension des principes de navigation autonome, capteurs de perception et communications sécurisées.<br>- Capacité d'analyse, de résolution de problèmes et de prise de recul systémique.<br>- Goût pour le travail en équipe multidisciplinaire et bon relationnel.<br>- Esprit de synthèse, rigueur, organisation et autonomie.<br>- Sensibilité aux enjeux de sécurité et de confidentialité inhérents au secteur défense.<br>- Anglais technique professionnel indispensable (documents, échanges internationaux).</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Développeur FPGA dans le domaine Optronique F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Pour accompagner les développements des électroniques de nos fururs produits, nous recherchons un ingénieur en développement FPGA qui sera amené à concevoir des fonctions opérationnelles ou des fonctions de test pour la mise en œuvre de nos systèmes embarqués. Rattaché à un pôle de développement FPGA, les développements se feront sur des cibles INTEL, XILINX , LATTICE et MICROCHIP.</p><br><br><p>Le profil ingénieur recherché, participera aux cycles de développement des FPGA intégrés dans nos produits ou dans des outillages.<br>Il accompagnera les électroniciens et informaticiens qui auront besoin de compétences FPGA pour les aider à intégrer ou expertiser des disfonctionnements.<br>Bon nombre de nos FPGA, sont des SoC qui embarquent des processeurs, pour lesquels certains développements logiciels pourraient être, en opportunité, à la charge du profil recherché<br>Le site de SED Eragny, couvre de nombreux domaines d'application, autres que l'optronique, tels que des systèmes de drone, des centrales de navigation, des autodirecteurs,... sur lesquels nous avons l'opportunité de développer des FPGA.</p><br><br><p>Compétences techniques :<br>•Maitriser des langages VHDL, SystemVerilog, C/C++, Phyton<br>•Mise en œuvre de SoC<br>Qualités requises :<br>•Autonome à la fois pour la recherche de documentations techniques<br>•Rigueur rédactionnelle et qualité de communication orale</p><br><br><br> </div>